[Q] What should i lie to samsung centre to fix my GNOTE - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hello,
Yesterday i've bricked my galaxy note
i've flashed cm9 built instead of flashing kernel
and its superbricked ( cant turn it on , get charged or even entering download mode )
the question is what should I say to them so they repair or replace my motherboard ?
note : my country didnt get the ICS update yet !

you should try entering download mode by using USB jig first...if you cant then just go to samsung and tell them u duno wat happened ur phone just dead out of a sudden. if u cant turn if on...i think they cant turn it on either..they have to flash the whole phone to fix it..i dont think they will check wat happen.

liewkingyan said:
you should try entering download mode by using USB jig first...if you cant then just go to samsung and tell them u duno wat happened ur phone just dead out of a sudden. if u cant turn if on...i think they cant turn it on either..they have to flash the whole phone to fix it..i dont think they will check wat happen.
Click to expand...
Click to collapse
Its not working at all !!!!
-can't get to download mode
- cant get to cwm recovery
- when i put it in charger nothing happens
- even when I press power button, nothing happens no boot logo

RajjaAllah said:
- even when I turn it on nothing happens no boot logo
Click to expand...
Click to collapse
Did you try to connect to PC and check if it recognized via Odin? As you say you can turn it on.
Sent from my GT-N7000 using Tapatalk 2

Braxos said:
Did you try to connect to PC and check if it recognized via Odin? As you say you can turn it on.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
What I mean is when I press power button !
Well its not turning on

RajjaAllah said:
What I mean is when I press power button !
Well its not turning on
Click to expand...
Click to collapse
So even if we can understand that you are in stress, you could still
try what other helpful users say instead of just keep yelling the same
thing....
OFTEN even if you think it is completely dead, in fact it is not.....
Even if the phone looks dead it could still be loading fastboot.
So just try to turn it on, even if you don't see anything happen, hook it
up to the pc and try ODIN or ADB to see if it connects.
It could also be that your battery is empty andit doesn't charge anymore.
Try a battery from friend, or charge externally.

silence...
I super bricked my note too..I can't get into download and recovery mode too.
So the next day morning I sent to Samsung..I just told em,I can't start my phone..they
Didn't ask anything more..just said 45min later could collect my phone..

RajjaAllah said:
Its not working at all !!!!
-can't get to download mode
- cant get to cwm recovery
- when i put it in charger nothing happens
- even when I press power button, nothing happens no boot logo
Click to expand...
Click to collapse
We all know you were not able to do anything on your phone, this is why you need to try using USB JIG(try ebay). USB JIG will put the phone automatically in download mode. Google "USB JIG" to get more info about this. It's cheap around $5 i think and a must have if you're into flashing roms

friedje said:
So even if we can understand that you are in stress, you could still
try what other helpful users say instead of just keep yelling the same
thing....
OFTEN even if you think it is completely dead, in fact it is not.....
Even if the phone looks dead it could still be loading fastboot.
So just try to turn it on, even if you don't see anything happen, hook it
up to the pc and try ODIN or ADB to see if it connects.
It could also be that your battery is empty andit doesn't charge anymore.
Try a battery from friend, or charge externally.
Click to expand...
Click to collapse
i've tried everything i think im just going to take it to samsung center and say ive update it and it did a reboot after it , it didnt work ! xp
chickentuna said:
We all know you were not able to do anything on your phone, this is why you need to try using USB JIG(try ebay). USB JIG will put the phone automatically in download mode. Google "USB JIG" to get more info about this. It's cheap around $5 i think and a must have if you're into flashing roms
Click to expand...
Click to collapse
i still have the warranty i will take it there hope it works

Related

[Q] Yet another HELP IM BRICKED thread

Yeah i know, another jackass that is stupid and creates another thread for this. I have had experiance with my phone going with odin and all that good stuff, so i thought i could do the same to my co-workers phone. But he didnt have the 3 button combo working so i just used adb. I got into download started odin got stuck on file anyalisis so i unplugged it... jackass mistake. even after reading all the people that say dont. so now when i power it on its just phone ! computer. NO ATT screen. so are the bootloaders fried? i doubt that cause it still powers on. No button combo will work with usb. (vol up/down -usb, vol up/down/power/ -usb) none. i have tried everything. just goes to phone ! comp. Do i really have to tell him to wait for a jig? And will a jig fix it??? Thats what i am mostly worried about. i dont wanna pay for JTAG. Thanks guys
yup a jig will work. as long as it lights up its not completely fuxxored. could also build a ghetto rigged jig from radioshack and a microUSB end too if ya'll dont wanna wait
Haas360 said:
Yeah i know, another jackass that is stupid and creates another thread for this. I have had experiance with my phone going with odin and all that good stuff, so i thought i could do the same to my co-workers phone. But he didnt have the 3 button combo working so i just used adb. I got into download started odin got stuck on file anyalisis so i unplugged it... jackass mistake. even after reading all the people that say dont. so now when i power it on its just phone ! computer. NO ATT screen. so are the bootloaders fried? i doubt that cause it still powers on. No button combo will work with usb. (vol up/down -usb, vol up/down/power/ -usb) none. i have tried everything. just goes to phone ! comp. Do i really have to tell him to wait for a jig? And will a jig fix it??? Thats what i am mostly worried about. i dont wanna pay for JTAG. Thanks guys
Click to expand...
Click to collapse
You could also try the one click unbrick I have not used it but it may work for you. The phone is not hard bricked which would need to then be jtagged, it is only soft bricked
One click unbrick? Where? Do you mean one click Odin to go to stock? Cause that wont work unless in download mode
Sent from my SGH-I897 using XDA App
Yeah i tried heimdal and one click ubrick it gives me. It doesnt recognize the phone is in download or phone!computer mode
i dunno if it will work but try this: take the battery out, put it back in, plug the phone into ur pc, when the phone /!\ comp screen comes up, hold vol down + vol up + power, wait till the second time the /!\ disappears then release only the power button, you should now be in download mode
Haas360 said:
Yeah i tried heimdal and one click ubrick it gives me. It doesnt recognize the phone is in download or phone!computer mode
Click to expand...
Click to collapse
I would post in the one click unbrick thread that is still very new and should fix your situation. Adam is working pretty hard to make that compatable, and universal. Make sure you give as much info as possible about the OS platform you are trying to run it on.
Sent from my SAMSUNG-SGH-I897
As mentioned, a JIG will save you or possible the one click unbrick tool. It sounds like you don't have the Heimdall driver installed correctly as well. Good luck!
Alright so a jig will work. But I don't want to drive into town if one click will work. When I try the resolution center to install drivers Samsung composite device isn't listed so I can't. I have my captivate can I just use that to install the drivers then switch em? I thought I already had the drivers installed cause I connect mine all the time.
Sent from my SGH-I897 using XDA App
Alright so I got a jig and its bow in download mode. But Odin just sits at "set pit file" "do not turn off target " no status bar on the cappy either ...... now what? Its on 2.2 I want it back to stock and so I can put root and cyanogen on it.
Sent from my SGH-I897 using XDA App
this has happened to me quite a few times, try opening odin BEFORE you plug in your cappy in download mode
Hahahaha oh my gosh after I got it into download mode I couldn't get Odin to recognize. But that's because even though adb cmd was exited. It was still in the background process. Therefore blocking Odin. I did it! With your guys help. Thanks guys. Oh and Josh I bought one of your jigs from mobile tech videos. just to help out.
Sent from my SGH-I897 using XDA App

[BRICKED AGAIN !] Black screen, no bootscreen, no detection

Yesterday after unbricked my note from lpy brick (for the 5th time), I tried to flash a stock rom with a pit file (found somewhere on xda, special 16gb pit file for restoring bricked device) but the flash stuck at the begginning so I unplugged it.
Now my phone is unable to go in Download mode, recovery mode neither normal mode.
The screen stay black whatever I do, I've tried all the combinaison possible...
I tried to put it in charge all the night but now the problem is still here.
Any help appreciated
Phenom2 said:
Yesterday after unbricked my note from lpy brick (for the 5th time), I tried to flash a stock rom with a pit file (found somewhere on xda, special 16gb pit file for restoring bricked device) but the flash stuck at the begginning so I unplugged it.
Now my phone is unable to go in Download mode, recovery mode neither normal mode.
The screen stay black whatever I do, I've tried all the combinaison possible...
I tried to put it in charge all the night but now the problem is still here.
Any help appreciated
Click to expand...
Click to collapse
ur phone still ok but u need do manually ...
1st-take out ur battery
2nd-put it back
3rd-Put your Galaxy Note into download mode by holding down Volume Down, Center button, and Power button together for about 10 seconds.
after that press volume up , then connect ur device to odin , flash new fresh rom without pit file
Your phone seems to be totally unresponsive; that sounds like the ultimate hard brick to me.
Take it to the nearest service centre.
USB jig
Did you try putting your phone to download using USB jig ? There are many articles relating to that . Sometimes the phone may not charged when its bricked . So get it charged from somewhere else , or may be from your friend who has note and try using USB jig . It might work , no guarantee , try your luck , else be ready to spend almost half what you paid for your phone to change the motherboard !
ichson said:
ur phone still ok but u need do manually ...
1st-take out ur battery
2nd-put it back
3rd-Put your Galaxy Note into download mode by holding down Volume Down, Center button, and Power button together for about 10 seconds.
after that press volume up , then connect ur device to odin , flash new fresh rom without pit file
Click to expand...
Click to collapse
Already tried... Odin doesn't show me anything... neither adb nor windows..
chasmodo said:
Your phone seems to be totally unresponsive; that sounds like the ultimate hard brick to me.
Take it to the nearest service centre.
Click to expand...
Click to collapse
I have unbricked all my brickeds phones, I think there's always a solution for unbricking it, but if I can't I will take it to SSC
Archangel919 said:
Did you try putting your phone to download using USB jig ? There are many articles relating to that . Sometimes the phone may not charged when its bricked . So get it charged from somewhere else , or may be from your friend who has note and try using USB jig . It might work , no guarantee , try your luck , else be ready to spend almost half what you paid for your phone to change the motherboard !
Click to expand...
Click to collapse
I don't think that the problem is battery, It was 55% yesterday evening, but I haven't friend with a Gnote
I haven't a JIG but I will try to make one if I can find a 300K resistor
Can I find a 300K resistor into a old none working device ? (Like a old radio, tv, telecommand ?)
Phenom2 said:
Now my phone is unable to go in Download mode, recovery mode neither normal mode.
The screen stay black whatever I do, I've tried all the combinaison possible...
I tried to put it in charge all the night but now the problem is still here.
Any help appreciated
Click to expand...
Click to collapse
similar type of brick....and the suggestion given by the SSC is better to buy a new mobile since they have to replace the main board....(without warranty)..and cost will be around (Dhs.1150) that is almost half the price of new mobile....
btw i have tried jig also but no luck...
I have the same problem with my galaxy note.
i treid everything no reaction
pls has somebody an idea for me ?
Same problem with me.
Weird, I had a I91000 for a year, flashed everything and never had any problems. Never got close to bricking it.
I did this:
Rooted it with this method: http://forum.xda-developers.com/showthread.php?t=1501719 - OK
Ran again CWM.
I put the latest nightly from CM9. When I started flashing it, it hung. I turned off my cell (no other option, it was stuck), now it won't turn on.
Whoa... What did I do wrong? I admit I was anxious and didn't take the proper care I should've, I was very anxious, but, wow... I wasn't expecting it to be so easily brickable.
Do I have any hope left?

[Q] Galaxy Note turns on but black screen.

maybe someone here can help? the other day i was using facebook on my phone and it died, so naturally i put it on the charger not thinking much of it, come back later and try and turn it on. it makes noises, vibrates, and the two buttons at the bottom light up but nothing come up on the screen. its just black. it wasnt rooted and was running on stock, although im not sure what version, i think gingerbread. ive tried pulling the battery many times, and tried getting it to bootin into the recovery stuff. any help on this would be much appreciated.
try this out and let me know
Tupperwear said:
maybe someone here can help? the other day i was using facebook on my phone and it died, so naturally i put it on the charger not thinking much of it, come back later and try and turn it on. it makes noises, vibrates, and the two buttons at the bottom light up but nothing come up on the screen. its just black. it wasnt rooted and was running on stock, although im not sure what version, i think gingerbread. ive tried pulling the battery many times, and tried getting it to bootin into the recovery stuff. any help on this would be much appreciated.
Click to expand...
Click to collapse
ok at this point ,
1)try powering on yr phone continously holding the power button for about 8-10seconds...
2)second option, try putting yr phone into both download and recovery mode using he 3buttons...
3) if still not turning off try and flash a stock rom of yr region using pc odin in download mode.
this will get yr phone to work incase if its an os crash.
shabhrish said:
ok at this point ,
1)try powering on yr phone continously holding the power button for about 8-10seconds...
2)second option, try putting yr phone into both download and recovery mode using he 3buttons...
3) if still not turning off try and flash a stock rom of yr region using pc odin in download mode.
this will get yr phone to work incase if its an os crash.
Click to expand...
Click to collapse
I tried all of these except Odin since I can't get to download mode. Nothing came up on the screen
then...
Tupperwear said:
I tried all of these except Odin since I can't get to download mode. Nothing came up on the screen
Click to expand...
Click to collapse
Try powering on the phone without sim card n sd card
shabhrish said:
Try powering on the phone without sim card n sd card
Click to expand...
Click to collapse
Tried that as well and still get the same result. :/
seems like hardware failure, better get it fast to the nearest service center.
motherboard...
Tupperwear said:
Tried that as well and still get the same result. :/
Click to expand...
Click to collapse
Then u might ve lost yr motherboard.
If yr still under warranty u can get the motherboard change free of cost from sammy service centre.

Weird Problem im having pls help!

my phone just off by itself and then when i try to reboot it, it just vibrates and show nothing i can only go into download mode, i have tried flashing a official samsung rom for the phone its still same, it wont boot just that it vibrates when i try to on it
galaxy16 said:
my phone just off by itself and then when i try to reboot it, it just vibrates and show nothing i can only go into download mode, i have tried flashing a official samsung rom for the phone its still same, it wont boot just that it vibrates when i try to on it
Click to expand...
Click to collapse
what did you do before the phone bricked?
skifekete said:
what did you do before the phone bricked?
Click to expand...
Click to collapse
i didnt flash any custom rom, root my phone, was just charging it overnight when i wake up it was off already and i cant on it anymore it just vibrates
galaxy16 said:
my phone just off by itself and then when i try to reboot it, it just vibrates and show nothing i can only go into download mode, i have tried flashing a official samsung rom for the phone its still same, it wont boot just that it vibrates when i try to on it
Click to expand...
Click to collapse
You do not have that Samsung logo when you try to power on phone? Do factory reset if you can, in recovery.
shut_down said:
You do not have that Samsung logo when you try to power on phone? Do factory reset if you can, in recovery.
Click to expand...
Click to collapse
nope nothing show out. cant get into recovery too it just vibrates.
galaxy16 said:
nope nothing show out. cant get into recovery too it just vibrates.
Click to expand...
Click to collapse
Tell us what exacly did you do before this. You instaled something that is not for our phone with Odin?
shut_down said:
Tell us what exacly did you do before this. You instaled something that is not for our phone with Odin?
Click to expand...
Click to collapse
no, i charge my phone and went to sleep then when i woke up, my phone was switched off. i tried to on it but it only vibrate. so i downloaded a GB firmware for our phone and flashed it. but the same thing happen. i cant go into recovery too it just vibrates
galaxy16 said:
no, i charge my phone and went to sleep then when i woke up, my phone was switched off. i tried to on it but it only vibrate. so i downloaded a GB firmware for our phone and flashed it. but the same thing happen. i cant go into recovery too it just vibrates
Click to expand...
Click to collapse
And you can go to download mode? Did you had JB and then instaled GB?
shut_down said:
And you can go to download mode? Did you had JB and then instaled GB?
Click to expand...
Click to collapse
no i was on GB only never update to JB
galaxy16 said:
no i was on GB only never update to JB
Click to expand...
Click to collapse
Wait, you told you flashed FW with Odin. So you could go to Download mode. Now you can't?
shut_down said:
Wait, you told you flashed FW with Odin. So you could go to Download mode. Now you can't?
Click to expand...
Click to collapse
all the time it can go to download mode only so i tried to flash a GB firmware to it, the firmware is for our phone. after success flash the phone is still same. only can go download mode
galaxy16 said:
all the time it can go to download mode only so i tried to flash a GB firmware to it, the firmware is for our phone. after success flash the phone is still same. only can go download mode
Click to expand...
Click to collapse
So you can go to download mode, but can't turn on the phone or go to recovery coz you only get the vibration, which suggest (ofc, lol) the phone won't even properly boot?
Everytime my battery is near zero and the phone shuts itself down and near total death, that's what happens. It just vibrates but nothing happen. IMHO, I don't think that you're facing bootloop or anything.
In your case, you said that you charged it and by the time you wakes up it's a goner. I would recommend trying a new battery for now. Your current one might be dead as in broken or something. Trying a new battery won't hurt.
Sent from my GT-I9070 using xda premium
redemption024 said:
So you can go to download mode, but can't turn on the phone or go to recovery coz you only get the vibration, which suggest (ofc, lol) the phone won't even properly boot?
Everytime my battery is near zero and the phone shuts itself down and near total death, that's what happens. It just vibrates but nothing happen. IMHO, I don't think that you're facing bootloop or anything.
In your case, you said that you charged it and by the time you wakes up it's a goner. I would recommend trying a new battery for now. Your current one might be dead as in broken or something. Trying a new battery won't hurt.
Sent from my GT-I9070 using xda premium
Click to expand...
Click to collapse
I have the same problem, but a little different. I've thinked that was battery problem as you, i've bought a new battery, but nothing is changed. I was running JetMod. When my phone has low battery and than shut down i try to recharge it but doesn't work anything! if i try to turn it on it only vibrates (with black screen, nothing happened). The only thing that can i do is go to download mode, but for a few time becouse after 10 sec it shut down, so i think that it has not been charged.. I observe, when it was alive, when i try to charged it, that not many time he started recharging, i don't know why.. i've tried different plugs or with computer but it works only when it wants to..
lamnyster said:
I have the same problem, but a little different. I've thinked that was battery problem as you, i've bought a new battery, but nothing is changed. I was running JetMod. When my phone has low battery and than shut down i try to recharge it but doesn't work anything! if i try to turn it on it only vibrates (with black screen, nothing happened). The only thing that can i do is go to download mode, but for a few time becouse after 10 sec it shut down, so i think that it has not been charged.. I observe, when it was alive, when i try to charged it, that not many time he started recharging, i don't know why.. i've tried different plugs or with computer but it works only when it wants to..
Click to expand...
Click to collapse
Maybe it's time to meet Uncle Sammy?
Sent from my GT-I9070 using xda premium
redemption024 said:
Maybe it's time to meet Uncle Sammy?
Sent from my GT-I9070 using xda premium
Click to expand...
Click to collapse
Soru for my english, i'm italian! Do you have and solution?
lamnyster said:
Soru for my english, i'm italian! Do you have and solution?
Click to expand...
Click to collapse
If nothing helps, take it to the service.
frzek said:
If nothing helps, take it to the service.
Click to expand...
Click to collapse
ok, thank you.
I had same issue when i changed governor: cable plugged but battery don't charge ( i think )
Going to sleep, wake up and founded phone discharged.( when power up i had black screen and little vibration )
Remove battery, wait, insert battery, plug power cable, and wait if you see the battery logo charging.
Then Boot your phone.
If this not work ask to Samsung assistance
redemption024 said:
Maybe it's time to meet Uncle Sammy?
Sent from my GT-I9070 using xda premium
Click to expand...
Click to collapse
Silenxer said:
I had same issue when i changed governor: cable plugged but battery don't charge ( i think )
Going to sleep, wake up and founded phone discharged.( when power up i had black screen and little vibration )
Remove battery, wait, insert battery, plug power cable, and wait if you see the battery logo charging.
Then Boot your phone.
If this not work ask to Samsung assistance
Click to expand...
Click to collapse
OMG i don't know why but it works! Thank you!!
So what's the problem? Why didn't charge before and know does?
lamnyster said:
OMG i don't know why but it works! Thank you!!
So what's the problem? Why didn't charge before and know does?
Click to expand...
Click to collapse
I don't know why, but i think is governor ( i use no frill cpu ), i tried some days ago to replicate the issue, changed governor to pegasusq , after some hours i plugged the power cable, but phone don't charge.( the power icon show me the battery in charge but % don't moving ).
Rolled to ondemand and interactive governer and problem go away.
I had only a good luck finding the solution.
This with cocore kernel 4.4 with 5 i haven't try... but is a very good kernel.

[Q] Think I have bricked my i9000

A couple of days I bought an i9000 off ebay, it came running eclare 2.1
I followed a guide to rooting it by installing a tar via heimdall, however this soft bricked it and when I turned it on it would just get stuck on the samsung logo. My phone seemed to suffer from the 3 button bug and therefore I had to get a jig for it which I received this morning.
I then tried to fix it by using this guide: http://forum.cyanogenmod.org/topic/...ot-cwm-and-cyanogen-install-help/#entry356900
Bassically I used odin to install the EU samsung firmware, odin said everything went fine and it all passed, however I can no longer turn my phone on.
Screen stays blank, I tried putting batery in, jig in and connecting it to my pc to see if it was just the screen that wasnt responding but still nothing in odin.
Someone please tell me I havent bricked my phone 2 days after getting it.
First of all, can you ask enter download mode?
Secondly, are you are that it is a I9000 and not one of the variants?
have a read here http://forum.xda-developers.com/showpost.php?p=30415128&postcount=1
snapper.fishes said:
First of all, can you ask enter download mode?
Secondly, are you are that it is a I9000 and not one of the variants?
Click to expand...
Click to collapse
Cant seem to enter download mode, and it is a GT-i9000
Wait, are you saying that you can't enter download mode even with the jig?
Richy19 said:
Cant seem to enter download mode, and it is a GT-i9000
Click to expand...
Click to collapse
If you can't enter download mode then you should get a USB jig.
If my posts helped, don't mind hitting the THANKS button.
snapper.fishes said:
Wait, are you saying that you can't enter download mode even with the jig?
Click to expand...
Click to collapse
Yea, nothing happens when I press the power button/use the jig.
And this is 100% a software/firmware issue as it happened after flashing.
I have a feeling I disconnected it too soon, basically odin said it had passed and so i unplugged it but it just stayed on the download screen so I thought it might have gotten stuck and took the battery out. However i might have took the battery out while it was updating something, I dont know.
if you have completely bricked the phone you may have to do this http://forum.xda-developers.com/showthread.php?t=1330491&highlight=usb+jig
slow--welder59 said:
if you have completely bricked the phone you may have to do this http://forum.xda-developers.com/showthread.php?t=1330491&highlight=usb+jig
Click to expand...
Click to collapse
Do you know if th bootloader/firmware is stored on the motherboard? Im thinking of just looking for a cheap one on ebay with like a broken screen or something and swapping the MoBo over
Richy19 said:
Do you know if th bootloader/firmware is stored on the motherboard? Im thinking of just looking for a cheap one on ebay with like a broken screen or something and swapping the MoBo over
Click to expand...
Click to collapse
Everything is stored on the mobo. However, I am not sure if it will be cheap.
you can pick them up for about £30 if you wait
I have a problem with my SGS 9000 too after I mistakely install firmware for Galaxy Tab. Now it's bricked and it lost download mode. On all actions (power button, entering download mode) I just feel very short and almost insensible vibration impulse. May be somebody had same problem?
P.S. Sorry for English, I'm russian))

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