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Just a quick question- I have a Captivate that will charge when plugged in via USB but there is no data connection. The phone doesnt recognize that its plugged in to a computer, and therefore despite being able to boot into download and recovery mode, I cannot use ODIN to do anything. Clockwork wont work either due being on 2.2.
Ive read some other threads where most concluded it is more or less a hardware failure. Im coming to that conclusion myself, but wanted to check with you guys first. The audio jack did the same thing for a couple days-- it wouldn't work when plugged in. It did come back on its own, though Im not sure why.
Im running Cognition 2.2beta3, and cannot flash back to a stock rom nor to any other rom due to the lack of being able to use ODIN.
Is there any other way to flash back without ODIN? Also, if this is indeed a hardware failure- how can I go about getting it fixed? I traded for it on craigslist for an iPhone 4 so I didnt get it direct from AT&T. It did work for the first couple months.
Thanks in advance for your help!
Do you have USB debugging enabled (Settings-Applications-Development)?
If so, you won't get the connection choice screen when you plug in your USB. You can either disconnect USB debugging to get the choice screen, or leave USB debugging enabled and click on the "Select to copy files" choice in notifications.
I have tried with USB debugging on and off, and in various USB modes. None work, as the Captivate doesnt even acknowledge theres a data connection that has been made.
It worked in the past in all modes... debugging with the option to mount the drive, mass storage, Kies, and the media mode. No dice at the moment. Tried a hard reset today... nothing.
Looks like it could be a hardware issue-- just weird as the audio jack had the same issue and seemed to (randomly) resolve itself. Thanks for the suggestion! Any other ideas?
cmr0385 said:
I have tried with USB debugging on and off, and in various USB modes. None work, as the Captivate doesnt even acknowledge theres a data connection that has been made.
It worked in the past in all modes... debugging with the option to mount the drive, mass storage, Kies, and the media mode. No dice at the moment. Tried a hard reset today... nothing.
Looks like it could be a hardware issue-- just weird as the audio jack had the same issue and seemed to (randomly) resolve itself. Thanks for the suggestion! Any other ideas?
Click to expand...
Click to collapse
I had the exact same issue as you few days ago. One forum member recommended to me to uninstall the Samsung USB driver and reinstalling it again. It worked as soon as I did this. You should give it a try.
I had a similar issue when performing a master clear and flashing JI6. I am on windows 7, and I noticed that a different driver is needed to use Odin in download mode. I had been sideloading apps as well as transferring files with the stock driver from samsung, but my computer still wouldnt recognize the phone when in download mode. The solution was quite simple, when entering download mode my computer gave me the "driver not found" messege. I just let Windows Update find the right one for me (not sure if its generic or not) and everything worked fine after that. Hope this was relevant to your issue.
And I guess you can't do the phone off, open Odin, plug in USB with vol up/down pressed, right?
Not sure if this will help, but I bought a second USB cable to carry in my laptop case. If I use it I can charge the phone but cannot connect it to a PC. If I use the one that came with the phone it works fine.
I have actually tried some other cables and they have issues too. They all have a larger cable housing towards the end that plugs into the phone, where the one that comes with the phone is slimmer.
A friend at work as a Fascinate and he has the same issue, we suspect that the increased size is keeping the usb from connecting all the way in the phone.
Ive tried different computers and different cables, as well as different drivers. Ive used 64bit systems and 32bit systems... XP and Vista.
The phone itself goes into download mode, though I have to go through the terminal and use 'reboot download'. I cant use command line on the computer as it doesnt find the device... the phone never is identified to it. It just charges.
Is there any way to perform the commands that ODIN does without actually using ODIN? If nothing else, Id like to flash back to JF6 and be able to use the OTA updates. At this point, Im stuck till clockwordmod works with 2.2.
I experienced the same thing. My Captivate would charge, but it couldn't connect to any of three computers (WinXP w/drivers, Mac OS X, and Linux) with either of two micro usb cables I had. I would always get a USB error in some form.
I was on cog 2.1, and was able to roll back to the JH7 OTA update without ODIN. Afterward I brought it to an ATT Tech Center and convinced them it was a hardware failure.
I got a warranty replacement, and it didn't work either.
It turned out to be bad micro usb cables. One was the original Samsung cable, but it was loose, there was plenty of play and wiggle in the sockets of both phones.
The best micro usb cable I've found is from a Kindle. It has a a larger plastic base than the stock from Samsung, but critically it has a longer connector. There's a solid click when connected and absolutely no play or wiggle possible. It works every time.
I don't know if you can restore from 2.2 to JH7 without ODIN. Now that we have 2e Recovery on Froyo (in Cog 2.2 BETA6), could you use Clockwork Mod (Rom Manager) to flash designgear's JH7 OTA ROM?
Try some alternate micro USB cables, you might be surprised!
Im having the same issue, was there any resolution to this from the OP??
I suspect hardware also, and Ive got another Micro USB on order from Amazon and will prob buy one from a store tomorrow also.
the stock cable is horrible, I bought a nice charger the other day and it has a nice click and stay, and since I plugged it in to the new charger it no longer shows up on any computer with the stock cable. Im wondering if the new charger with a tad larger connector spread the connectors just a tad too far for the stock cord.
I tried everything as well, I hard rebooted, put into recovery mode and even deleted all my user data to try and see if there was some software that was blinding the computer to the connection... no luck
Ill let you know what I find.
Same issue here. Has anyone had any luck with a new usb cable? Luckily, I can transfer files from my computer via bluetooth for now, but it takes forever!
Okay, I'm boggled at this problem. I'll provide all the details and maybe someone much more saavy than I can clear this up or provide a solution:
- Purchased new samsung captivate unlocked from amazon
- Phone is running stock 2.2 Froyo (I factory reset it once, from privacy options)
- Phone has no SIM card in yet.
Problem:
Phone does not connect to any computer or USB port by the provided USB cable
Troubleshooting:
- I have tried to connect the new phone using the provided cable and it only recharges. There is no sound or indication on the PC of detecting the phone. Only a beep on the phone indicating it is charging.
- I have tried every USB port (front and back) of 4 different PCs. 2 laptops, 2 desktops. Including trying USB ports with no other USB peripherals attached. (PCs were windows 7 64 bit PCs)
- The only success I have had - was when I tried it on a powered USB hub connected to a laptop, the computer detected a Samsung android device. It worked for 2-3 reconnect/ejects. Then was never able to repeat this success on any combination of USB hub + PC (laptop or desktop)
- I have tried a samsung stratosphere on the provided captivate USB cable, the Stratosphere usb cable and my Nook USB cable. It worked on all 3.
- The Captivate failed on all 3 (only charged, no USB to PC connection).
- I have tried debug mode on, debug mode off, mass storage mode, kies mode (with kies installed/uninstalled). Drivers installed, then uninstalled. Still only charges, the PC does not detect any device connected.
Conclusions:
- The USB port on the phone is faulty (then I would return it to amazon), this phone is 1 week old.
What I find odd is how it worked for 2-3 connections on a powered USB hub on one laptop.
- The 3 USB data cables I tried were all not "good enough" for the captivate but work fine for the stratosphere and for my nook. (Then I'd find a good enough cable)
- The phone currently does not have a SIM card. (not sure if that is somehow related).
I will probably return the phone at this rate, but would like to know if this is a common problem with Captivate with no common solution.
Side Question:
My ultimate goal through all this, is to root the phone so I can tether to it wirelessly. I obviously can't tether through USB since I am unable to make a data connection through the USB port.
If there is someway I can tether wirelessly without rooting the phone then I may be able to live without using a USB data cable.
Thanks for reading and any replies!
For ur connections issues, have u checked out this thread --- Captivate Connection Issues and Download Mode Help ??
But u may have a port problem... U can get USB Port repair done by a good trust worthy guy here... Samsung Captivate USB Port Repair
And as far as the wireless tethering, u can do it without being rooted, but it will cost u of course. That is, u will have to pay for the tethering plan.
Thanks for the reply. I was thinking along a similar route that the data pins on the USB port were no good.
Seeing that the phone is only 1 week old I will probably return it and either get a new one or different model.
You wouldn't happen to know if this is a common issue with the Captivate? so I should avoid it in the future?
^ Speakin from my experience and what I've read over the past year and a half or so, it is not a common problem.
The Captivate was a great phone in it's day. But these days u have a wide choice of other more up to date phones.
The SGS II is my main daily phone now and my Captivate is my work cell.
Don't get me wrong though, the Captivate is still a great phone.
Sent by XDA Premium App
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas guys?
Click to expand...
Click to collapse
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
willcor said:
hi,
you don't say what Laptop o/s you using on laptop.?
Windows 10, Windows 8.1 Windows 8 or Windows 7...... or Apple o/s.?
Briefly my take is on this is, most probably the laptop and not phone.?
(Yes, i might be wrong of course.)
My reason is, i have Windows 10 laptop
and sometimes / a few time, ) my
laptop does not recognize my Note5
Yes, , it charges phone (just like yours) but does not recognize phone.!
I then have to re install drivers for phone I use Smart Switch to re install drivers.
Then it works ok for a while etc..
Why don't you test phone on someone else's pc or laptop to make sure.?
Overall my Note5 is mostly recognized by laptop
Good luck
Click to expand...
Click to collapse
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Hazardous Pain said:
Thank you for the reply.
As I have already mentioned, I did try another laptop. Mine is windows 8.1 x64 and my brother's windows 10 x64. I tried re installing the drivers from smart switch but to no avail.
Any other ideas?
Click to expand...
Click to collapse
hi ,
why i still think its laptop /pc drivers related.
(But yes ,i might be completely wrong ..?)
i have laptop win 10 x64 also.
The issue is of laptop, not always recognizing a device /similar as yours ,but charging device .
Other devices, when trying to connect to laptop (,not just my Note5 ),( from time to time) eg Note 2,..3 ..4 , USB flashstick ..my Polar M400 running watch etc .Device is not recognized but charging .
So for me,
its just not Note 5 but other devices also (.from time to time) .
My "take " on this issue is that it points between drivers (pc ,laptop) //// relevant devices eg Note 5 ..etc . and not just the firmware issue of Note 5 ,??
but yes, as stated i might be wrong .
good luck
Post note ,
i have to add reinstalling drivers "sometimes " help " ,
but it happens again, later. ( not recognizing device )
So i am pointing fingers, at Windows o/s + the "company/maker " of laptop ..pc and + devices .The compatibility between all three above ,combined and yes i had similar issues ( from time to time with Win 8 ../Win 8.1 etc ).
Yet, i have also found that certain of my devices
that work nearly 100% of time on my laptop !,
which indicates to me, the compatibility of devices between device /laptop ,is very good ..??
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
I have a note 2 and it works every time when I plug it to either pc. My laptop is lenovo with all the latest drivers. Hopefully, marshmallow will address this issue because otherwise, this means that I can't root my device.
Click to expand...
Click to collapse
hi ,
strange ,
just for the record i also have a Lenovo Flex 2 laptop ( x64 ) Win 10 .!!!
i have rooted all my devices on Lenovo laptop ( Note 2, Note 3 , Note 4 and my Note 8.0 tablet etc )
Yet , i am at moment not interested in rooting my Note5 ( i have it already a couple of months )
I am happy keeping myself busy with Theme store ,tweaks/beta apps and lately with the interesting Lockmaster app( Play store ) for lockscreen ... etc .
If i get the root "urge " i pick up my other rooted devices and use them .or /update or/ install root only tweaks/apps etc. for my rooted devices .!!
i hope Marshmallow fixes your issues .!!
good luck
Jammol said:
Wait, have you tried this yet?
Pull down notification menu while phone is plugged in and there should be a option for changing from charge mode to mtp and such. Just pull down notification and tap on the biodiversity that's lasted.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
There are no options in the pull-down menu it just says cable charging
Hazardous Pain said:
There are no options in the pull-down menu it just says cable charging
Click to expand...
Click to collapse
Did you try clicking where it says Cable Charhing?
Edit: Never mind that. I see what you mean. That's odd it's not there for you. It definitely sounds like a PC issue. You can try completely removing all Samsung drivers and start over. Just using the Uninstaller will not cut it though. You'll have to do a system level cleaning of all samsung drivers.
Sent from my SM-N920T using Tapatalk
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
navdeepavi said:
Hazardous Pain said:
Hi,
I connected my note 5 to my laptop today, and surprise surprise, it is no longer recognized by the PC (though it charges). It used to be fine, I don't know what changed!
I tried different cables, different USB ports and different laptops
I tried to plug it in normal mode, safe mode, recovery mode and download mode
I tried switching USB debugging on/off
I tried the *#0808# menu, and I tried MTP+ADB and CP options
I uninstalled drivers from the PC and installed the latest from the samsung website
I tried both kies and smart switch
nothing worked! I am not doing a factory reset because I have seen many people do it for other devices and none of them solved it this way! I'm waiting for the Marshmallow update, maybe it will fix this annoying issue. Meanwhile do you have any other ideas
Click to expand...
Click to collapse
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
Jammol said:
The issue is not with your device. It's because of Windows. Is there another computer that you can use to connect your device to that you have never connected to before? Also make sure that you are using either the cable that came with your device, or at least a good quality cable. I've had that issue occur in the past because I was using a cheap cable.
Click to expand...
Click to collapse
I did plug it in my brother's laptop but no dice. I tried the OEM cable and an Asus cable on USB 2 and 3 ports, it did not work on either pc. How can I completely uninstall samsung drivers?
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Hazardous Pain said:
For users having the same issue, I found a solution (which also fixes all charging issues by the way).
If you look at the charging port, you will see a "tongue" where the pins connect. We all know that fast charging requires 5 pins not 4. The OEM cable comes with 5 as you all know. However, I found the OEM cable to be very fragile and not reliable, one pin tends to get bent without much pressure. This leads to the "tongue" going down somehow. The fix is to get the "tongue" up a bit, use a toothpick or something that does not conduct power. As for the cable, I suggest you use an Asus cable (I have 3 of those, 2 from my nexus 7s and 1 from my Zenwatch). Asus cables come with 5 pins and they are sturdier than Samsung's and they are a bit longer as well. Now the phone charges properly, fast charging and all and the computer recognizes it once again.
Hope this helps you too
Click to expand...
Click to collapse
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
jayyusz said:
so meaning the charging port "tounge" need to be lift up a bit? so not the cable problem? im on this situation now.. i tried all my cables and only fast charging.
Click to expand...
Click to collapse
Yes, exactly
Hazardous Pain said:
Yes, exactly
Click to expand...
Click to collapse
I'm having this same problem these same problems. Other then I'm not able to get it to recognize even after doing everything that was said to do in this thread.
I feel like I'm missing a file? I was messing with them and just may think that could be my problem. is there anything else that has not been said in this thread I could do to fix this problem? When connected to my computer it recognize it as a charger. I can't access my files from my computer to my phone.
any help would be very helpful! Thanks!
I'm having the exact same problem but now I tried to use Flashify to go back to original recovery instead of TWRP & now by recovery or boot IMG is screwed so it wont even boot to recovery..
It boots only to download mode & is not recognized by any PC we have, with every cable I've tried.. uhhgggggg
I was having the same issue. Here is what solved it for me:
• Disconnect the usb cable.
• Go to Control Panel\All Control Panel Items\Troubleshooting\Hardware and Sound
o Go down to device / hardware and devices – click on that
o Follow instructions to correct issues. This found I needed a bus device driver update.
o Let it update and once done go out.
• On PC - Go to Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings - go down until you get to the part that says "All Networks" ...expand the list by clicking on the arrow to the right. In this area you will see "Media Streaming" There should be an area highlighted in blue that says "Choose media streaming options" click on that. Make sure you "allow all" . Once that is done, click "ok" at the bottom. Plug your device into the usb and it should be recognized. Seems a recent Windows update has that filter off.
• Now, restart your computer.
• Use original usb cord that came with phone! Plug in phone then plug in usb to computer.
• It should recognize your device now.
I now have to restart computer every time I want to connect my device but it works.
Hi I am having that same problem with my note 4. It doesn't seem to be a pc problem as no pc at all none Nada recognizes the phone. Windows 7 to Windows 10. None. Used 2 workmates of mine who also have note 4s on my laptop and all the laptops i used i used their phine on itand they worked so blaming the pc seems to be out of the equation..your solution and all those settings have been untouched as it has all devices allowed ..... tried cleaning the connectors and also different oem cables to no avail ..The only thing I have not done is change the logic board
Hi I hope somebody can help me. I am having exactly the same issue. though I don't think its PC or Laptop problem. I have two Note 5 the other one is working just fine, while the other Note 5 that was just charging was connected I noticed that running *#0808# I can select AP and CP but MTP+ADP was not selected and if I try selecting the radio button I will be able to but after pressing Ok or Reboot it back to no selection at all. Which I observe on my other Note 5 that was working its always selected every time I run *#0808#.
One more thing noticed is that on the Note 5 that was not working I boot it download (ODIN) mode and connect back to USB of my PC and Laptop, I hear a sound (the typical sound in windows once you connect any USB device) though I cannot access it I am positive that my USB port on both device are in good condition and since it was detected in windows through ODIN boot mode I was under the impression that its a phone software/firmware related. Can somebody help me on this one? thanks
I have researched the issue of my Note 5just being able to slow charge via USB, and not be able to do anything else. I have tried all the proposed solutions I found, but can not fix the issue. The things that I have noticed to not work are:
Fast Charge: Cable and USB charging is detected, but cannot fast charge. I have tried the same charger and cable on other S7 edge, and it able to Fast charge. Fast charging is enabled in the battery menu
Connect to PC: Whenever connected to any PC, the PC shows “USB Device Not Recognized." I have the latest version of Smart Switch and the latest drivers. I have tried multiple computers and windows 7, 8 and 10. I have also tried to connect to the PC when the phone is in Download and Recovery mode and get the same error.
Connect to any OTG peripheral: Nothing is detected by the Note 5. Same cable working on other device.
Connect to Gear VR: When connecting to Gear VR, it gives the chime, the black screen with the little x in the corner appears for a second and then it goes back to the home screen.
What I have tried to do to fix:
Different cables/chargers/USB ports
Checked if any of the 5 pins are broken in the cable
I have lifted the tongue of the charging port in the phone via tooth pick
Done a factory reset
Any insight on this issue would be appreciated.
Thanks
musab_bari said:
I have researched the issue of my Note 5just being able to slow charge via USB, and not be able to do anything else. I have tried all the proposed solutions I found, but can not fix the issue. The things that I have noticed to not work are:
Fast Charge: Cable and USB charging is detected, but cannot fast charge. I have tried the same charger and cable on other S7 edge, and it able to Fast charge. Fast charging is enabled in the battery menu
Connect to PC: Whenever connected to any PC, the PC shows “USB Device Not Recognized." I have the latest version of Smart Switch and the latest drivers. I have tried multiple computers and windows 7, 8 and 10. I have also tried to connect to the PC when the phone is in Download and Recovery mode and get the same error.
Connect to any OTG peripheral: Nothing is detected by the Note 5. Same cable working on other device.
Connect to Gear VR: When connecting to Gear VR, it gives the chime, the black screen with the little x in the corner appears for a second and then it goes back to the home screen.
What I have tried to do to fix:
Different cables/chargers/USB ports
Checked if any of the 5 pins are broken in the cable
I have lifted the tongue of the charging port in the phone via tooth pick
Done a factory reset
Any insight on this issue would be appreciated.
Thanks
Click to expand...
Click to collapse
Have you tried different 2A charging bricks? A regular 1A charger would still take a long time to fully chargeNote5.
You could also be looking a bad USB-port or a faulty battery, both of which would be covered under warranty provided no large physical damage is evident on your device.
Thanks for the reply. I have tried the original Samsung charger, 2A, 1A, and 0.5A charging bricks, but the phone shows either Cable or USB charging.
About the faulty battery, will that cause the PC and other peripherals to not detect the phone?
musab_bari said:
I have researched the issue of my Note 5just being able to slow charge via USB, and not be able to do anything else. I have tried all the proposed solutions I found, but can not fix the issue. The things that I have noticed to not work are:
Fast Charge: Cable and USB charging is detected, but cannot fast charge. I have tried the same charger and cable on other S7 edge, and it able to Fast charge. Fast charging is enabled in the battery menu
Connect to PC: Whenever connected to any PC, the PC shows “USB Device Not Recognized." I have the latest version of Smart Switch and the latest drivers. I have tried multiple computers and windows 7, 8 and 10. I have also tried to connect to the PC when the phone is in Download and Recovery mode and get the same error.
Connect to any OTG peripheral: Nothing is detected by the Note 5. Same cable working on other device.
Connect to Gear VR: When connecting to Gear VR, it gives the chime, the black screen with the little x in the corner appears for a second and then it goes back to the home screen.
What I have tried to do to fix:
Different cables/chargers/USB ports
Checked if any of the 5 pins are broken in the cable
I have lifted the tongue of the charging port in the phone via tooth pick
Done a factory reset
Any insight on this issue would be appreciated.
Thanks
Click to expand...
Click to collapse
Same happened to me two days ago. I restored an old backup, done a factory reset and restored my actual rom again and problem solved. Idk what the problem was related to. Try wiping cache again, maybe it helps.
mansillaluis said:
Same happened to me two days ago. I restored an old backup, done a factory reset and restored my actual rom again and problem solved. Idk what the problem was related to. Try wiping cache again, maybe it helps.
Click to expand...
Click to collapse
I have done a wipe from TWRP, but the issue was not fixed. I can not change ROMs etc as I can not connect the Note 5 to the PC via USB cable, even in TWRP.
Was your phone just not Fast Charging, or it wasn't being recognized by the PC, etc.
Thanks
Actually y have the same problem, unfortunately I don't have root access.
Try the app called USB host check, maybe they can help you.
Is not possible to me because the PC don't detect the phone connection and obviously I can't make the root.
musab_bari said:
I have researched the issue of my Note 5just being able to slow charge via USB, and not be able to do anything else. I have tried all the proposed solutions I found, but can not fix the issue. The things that I have noticed to not work are:
Fast Charge: Cable and USB charging is detected, but cannot fast charge. I have tried the same charger and cable on other S7 edge, and it able to Fast charge. Fast charging is enabled in the battery menu
Connect to PC: Whenever connected to any PC, the PC shows “USB Device Not Recognized." I have the latest version of Smart Switch and the latest drivers. I have tried multiple computers and windows 7, 8 and 10. I have also tried to connect to the PC when the phone is in Download and Recovery mode and get the same error.
Connect to any OTG peripheral: Nothing is detected by the Note 5. Same cable working on other device.
Connect to Gear VR: When connecting to Gear VR, it gives the chime, the black screen with the little x in the corner appears for a second and then it goes back to the home screen.
What I have tried to do to fix:
Different cables/chargers/USB ports
Checked if any of the 5 pins are broken in the cable
I have lifted the tongue of the charging port in the phone via tooth pick
Done a factory reset
Any insight on this issue would be appreciated.
Thanks
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I have the same issue tried the same fixes. No luck. Have you found a solution please?
I ultimately had to change the motherboard. Changing the charging port did nothing.
However, I suspect it was a corrupted firmware. If you can somehow flash a latest stock firmware and check, that would be great.
In trying to fix the firmware I had corrupted Stock ROM. Since I could only use WiFi to transfer files via WiFi FTP type apps, and I didn't have a working ROM backup on my phone, after the Stock ROM was corrupted, I could not upload any new files to flash with TWRP so I had to change the motherboard.
musab_bari said:
I ultimately had to change the motherboard. Changing the charging port did nothing.
However, I suspect it was a corrupted firmware. If you can somehow flash a latest stock firmware and check, that would be great.
In trying to fix the firmware I had corrupted Stock ROM. Since I could only use WiFi to transfer files via WiFi FTP type apps, and I didn't have a working ROM backup on my phone, after the Stock ROM was corrupted, I could not upload any new files to flash with TWRP so I had to change the motherboard.
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Hi, i have the same issue as you, i'm currently thinking try to fix this by replacing the usb charging port circuit board, you think this should work or not??
lotharient said:
Hi, i have the same issue as you, i'm currently thinking try to fix this by replacing the usb charging port circuit board, you think this should work or not??
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If you see the "USB Device Not Recognized" message when you connect to the PC, then I think the charging port is fine. It is some issue with the firmware as phone is not able to provide the correct PID and VID to the peripheral devices to identify itself. The charging port and its circuit doesn't hold that info. If possible, try to flash a stock firmware from TWRP as ODIN will not work (I am not aware of the exact procedure). Just MAKE SURE you have make a backup of your current setup and leave it on the phone as if you have an unsuccessful flash, you will not be able to use ODIN or ADB as your cable will not work.
musab_bari said:
If you see the "USB Device Not Recognized" message when you connect to the PC, then I think the charging port is fine. It is some issue with the firmware as phone is not able to provide the correct PID and VID to the peripheral devices to identify itself. The charging port and its circuit doesn't hold that info. If possible, try to flash a stock firmware from TWRP as ODIN will not work (I am not aware of the exact procedure). Just MAKE SURE you have make a backup of your current setup and leave it on the phone as if you have an unsuccessful flash, you will not be able to use ODIN or ADB as your cable will not work.
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I've messed up, I've already clear the cache, Dalvik , Data and System without having backup Rom/firmware in my internal memory. I've try using OTG. Still no hope. Twrp won't regconized it. :crying:
If there no hope to solve this... I think ,I will sell my note5 for replacement parts , sadly.
lotharient said:
I've messed up, I've already clear the cache, Dalvik , Data and System without having backup Rom/firmware in my internal memory. I've try using OTG. Still no hope. Twrp won't regconized it. :crying:
If there no hope to solve this... I think ,I will sell my note5 for replacement parts , sadly.
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I got into the same problem. I then ordered a replacement motherboard from China and installed it. After that it is working flawlessly.
I'm in same predicament pc won't recognize phone and charging is extremely slow. Attempting to restore old twrp backup or flash older firmware. Crossing fingers
lotharient said:
I've messed up, I've already clear the cache, Dalvik , Data and System without having backup Rom/firmware in my internal memory. I've try using OTG. Still no hope. Twrp won't regconized it. :crying:
If there no hope to solve this... I think ,I will sell my note5 for replacement parts , sadly.
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Are you still interested in selling the phone?
Same problem but with 2 phones
My note 5 and my friends S6 edge were totally fine, but on our farm (which now i found that has a low voltage eccentricity at around 190 V), we put them on my charger (the original charger that came with the note 5) and both of our phones now have the same problem, they charge very slowly ( up to 6 hrs for a full charge) and are not detected by any pc using 3 cables that work with other phones normally, the charger itself is okay, and works well with other devices (at home of course, and fast charge works with other devices).
I have tried everything, restart, safe mode, delete cache, charge while its off.. with a number of chargers and cables, it does not make any difference.
If any one knows how to fix this, your help is appreciated.
Mine is a little different, My Note5 is not charging at all via USB but works fine with wireless charging. In short, even if i plugged it via PC or via charger, it does not charge anymore.
But I noticed something, when I am in TWRP recovery, my USB OTG drive is readable and when i am in download mode, Odin reconizes the Note5's COM port. I did a reflash of the stock ROM hoping this will do the trick. but it failed. still does not charge at all via USB.
Can anyone help me with this? Thanks in advance. all answers appreciated.
this seems like you have faulty usb port .
So the story is that i got a samsung galaxy note 5 (n920i) with a broken screen from my sister and it worked fine before. A year later i fixed the phone and wiped the files, cache and stuff i noticed that it did not charge with my aftermarket charging cable (battery was at 0%). I thought the cable was screwed so i used an official samsung one and it started charging. once it started up i did all the startup installation process and such but then i noticed that it would not use fast charge (i have an official samsung fast charge socket) even with the fast charge setting on. so i thought to plug it into my pc but it does not recognise it at all. (device descriptor request failed every time) I used many different ports on my pc and laptop, used many aftermarket and official charging cables, i even used it on devices like the gear vr and a docking station and they dont recognise it either.
I found a post saying to push up the tongue in the charging port which did not fix it, i tried all such drivers and fixes thinking its my pc and/or laptop but no luck, like i said i even used devices like docking station and gear vr and both dont recognise it either. So i just thought it may be the charging port its self and purchased a new one to install(i also got a new battery just incase) . After replacing both the charging dock and the battery successfully it still does not work on my pc nor does it charge properly. it is running on the newest update out right now.
edit: I also lost the little white signal cable for the antenna while replacing charge port but i have purchased a new one and its on the way. (if that causes an issue)
I have tried using samsung kies and smart switch with drivers and it does not recognise it either
I dont know what else to do can someone help me figure it out whats wrong.
Thanks
I have the same problem.
Is there any way to root note 5 n920v without pc?
My phone have a problem that does not connect to pc with usb cable, my last hope is to try to install a new firmware.
By research, i think its a software problem.
arturroch said:
Is there any way to root note 5 n920v without pc?
My phone have a problem that does not connect to pc with usb cable, my last hope is to try to install a new firmware.
By research, i think its a software problem.
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Thats exactly what i think but i dont know how to flash it without a pc
i have same problem...
problem usb unable to recognized
currently my note 5 no os installed, i try flash stock rom using odin but usb not recognized. i also try pendrive otg also unable to detect the pendrive