Hello,
I'm hoping this group can offer a few suggestions to resolve this problem.
Situation:
My wife's LG-P999DW phone appears to be having severe power issues.
It is set to go back to Wind Mobile for a replacement. However she has photos on the device that she needs to retrieve - apparently the SD card was never initialized so the photos are stored in the phone's memory.
The phone is completely stock and was picked up new in November 2011. I have not rooted or modded the device in any way.
Unfortunately the power will not power on. The charger makes a high pitched humming noise when plugged into the phone. At this point I've tried directly connecting it via both the USB cable that came with the charger and another separate cable to my iMac.
After lots of searching on the this board I discovered that the phone does have a recovery mode (Volume Down & Power button). The phone launches the white LG logo and after about 3 seconds the screen flashes and goes blank before recycling to the LG logo again.
At this point I'm desperate to figure out a way to access the memory on this device to try and retrieve these pictures (basically pictures of a pet that passed away that were not unfortunately backed up).
Any suggestions are welcome - I'm open to all options.
Thanks
Interesting problem. If the phone is hosed, then so of course are you, so let's assume it's not.
Since you say you get some activity when holding vol-down + power, you can try to install clockworkmod on it via nvflash, boot into that, mount usb and if you're lucky you'll be able to copy the images. (If you only get this blinking when it is plugged in you can ignore the next part - you will not be able to boot into CWM.)
To try that, find a guide for P999 on how to install CWM via NVFlash (this is the P990-thread).
I would not get my hopes up, since it will not start the built-in recovery by itself then the entire internal storage may be hosed (including the partition with the pictures), but it's worth a shot.
You may even be so lucky that it's only the charging curcuitry that is damaged (I assume you get the blinking lg-logo when it's plugged in only, which a phone without a battery will do), in which case you can borrow a charged battery in a phone store and copy the images from internal storage to an external sd-card there.
If the entire power-delivery system is damaged, your only hope is to beg and beg the support people to ONLY repair the electronics and not do anything else to it (wrap the phone in a big please-note).
Related
My NC will no longer turn on AT ALL -- doesn't even flash the screen -- after maybe about the 4th boot of the Froyo on eMMC install I put on there. It's not my hacking it, that would make no sense as it booted several times before just failing when I rebooted it with ADB after deleting the YouTube app. I think somewhere in there something connected to power just failed. But I suspect if I get it warranty replaced B&N will just blame my rooting it rather than finding the actual cause of the problem.
So I want to know if the extended warranty is just a "no questions asked" type, because that would be helpful in getting my device fixed!
If it won't turn on at the store, they can't check. However this isn't 100% ethical, as you did make major changes, which could be at the heart of this.
Can you boot from sd at all?
Sent from nookcolor
I'd say go for it, companies shouldn't get mad at us for doing what we want for the device that we bought.
...But this isn't really the best train of thought for this situation because you want to get another one or your money back xD
Had this same issue earlier. Have you tried booting without the sd card? Plug it into your computer, and see if it shows it as connected, hold down power and try it a few times.
Sent from my LogicPD Zoom2 using Tapatalk
Had this happen to me also. What I did was burn the ClockWorkMod to your SD card, also copy the factory boot.img and system.img file from the [ADV][DEV][STOCK IMAGE]Nook 1.01 stock dd images thread in development. Put it into your Nook, connect the USB cable to your computer and then hold the power button for about 20-30 seconds. It should flash to life, at least mine did. Once it comes up use the volume buttons to scroll down to the mount and storage option. use the "N" button to click it, then click on the mount /system option, then format /system option. then the same for mount /data, then format /data. Finally mount /sdcard, then on your computer using adb, use the adb shell command, and then use the 2 dd command from the thread mentioned above.
Rebbot after that and remove the sdcard, then do the power + N reset and the 9 reboot thing and you should be back at stock.
Hope that helps.
Turned out to be that whatever was broken installed on the eMMC had caused the device to be turned on, with the screen off, but entirely unresponsive to the buttons. I brought it into B&N and managed to get it to power on once with the battery nearly depleted. Then I recharged it, rebooted it and it went black and unresponsive again. They swapped it for me with about 10% battery left. So what will happen is: it will get to the depot with no battery left, they'll power it up, flash it, and it will go to some other deserving customer
Hello all...I get a black screen, and nothing more. (Tried for 5-6 hours of different combination of holding the power and n button etc.) Still nothing
This happenes with, and without an SD card in there.
Tried all combinations of different recoveries with CWM and other SD boot suggestions.
All I did was root it, and then used CM7 off an SD card. Working fine for a day...then today it all stopped completely.
The only way I'm getting activity is when I plug it into the computer. I makes the chime of that it recognizes new hardware, and immediately makes the chime of that it was unplugged (which its not) Still nothing on the screen though.
Right before I could no longer boot...my screen was turning yellow...yellow lines, and odd pixles. Luckily I took a picture (see attachament) so everyone can get what I'm saying
Would this be a symptom of a hardware faulty Nook? Its only 3 days old...safe to bring it back to B&N for a exchange...even though its rooted?
I understand rooting will void the warranty, but does it void getting an exchange from B&N?
Well along with the entire world it seems I've done something wrong trying to get 4.3 on my phone. I've been around the block a few times, so I've done all the expected things, but my phone is stuck at the White HTC screen and won't turn off. When this happened the phone was in S-OFF, Relocked, and I was trying to flashback to stock 4.1. Holding down the power button or power button + volume down does nothing but flash the lights. I've held them down for 2-3 minutes with nothing but flashing, no reboot. Hooking the device to the computer recognizes the phone as an MTP device but I think that's just the default for a powered usb port.
With the usb cable connected, the charge light does not come on so it will eventually die when the battery is expended. I don't know that it will recharge, which may be good if I'm going to get sprint to swap it.
Any suggestions?
OK. So I was actually able to get the bright light trick to work, but now I have the issue of trying to get an OS on the phone. TWRP fails ADB sideload because it can't find /data and it won't let me check the mount box. Is there a way to fix the partitions?
Thank you for the PMs everyone. I've got it under control!
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
k3dar7 said:
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
Click to expand...
Click to collapse
Thanks for your help, unfortunately none of this work. I've tried adb device and nothing is seen, fastboot reboot neither. I'll send it to repair now.
Suffering the same problem.
Eluc said:
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
Click to expand...
Click to collapse
I'm having the same problem. Exactly what you said. I didn't root my device or even attempt to do anything. I bought Nokia because they were purely stock and delivered some quality mobile phones. I've got only this phone as my daily driver. So tell me if you have got the issue fixed and how much did it cost and how long it took. It's been stuck with that 'android one' logo and a small message that reads 'Download mode' on top. I've tried everything. And what I'm worried about is, my phone's out of warranty and I'm a student. I hope you got it fixed for some reasonable cost. Please reply to me ASAP.
My wife's phone also has had this exact same problem.
I have tried all the tricks mentioned above including ADB mode (it could not find the phone).
The phone is supposed to be under warranty. So I took it back to the place of purchase.
However, the phone has a tiny crack in the corner of the screen which my wife and I were not aware of. So Nokia have indicated that unless I get the crack fixed, the warranty is voided and they will not fix the boot problem.
Because the broken crack is not covered by warranty, Nokia want $270 for a new screen before they will look at the software problem caused by the pie update.
I took it to a third party repair shop to see if there is a cheaper option. They cannot fix it either.
So the 5 month old Nokia phone is now useless.
But if anyone can comes across a solution for this, can they please post it here.
Thanks.
Same here. I told the guy on the phone about the crack. But he told me it should not be a problem. Now I got an email that I needed to pay 185 euro's to repair the screen.
Because of their FW-update, my phone became unuseful.
When I get it back (not repaired) I will try a OST on it.
I solved my issue via this procedure:
https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
I solved it via drivers: https://github.com/StollD/nokia-driver-installer/raw/master/out/Phone_Nokia_USB_Driver_v1.4.0.exe
WTF Finally I fix it!!!
Pibroens said:
I solved my issue via this procedure:
before, i can't got the phone connect to the pc.
So every way have failed...
After install the driver he supply,I still cant.. but!
I keep connect it,and press the power,volume up down all three button.
After it power on again pc find the phone. And i use the way he supply.
Click to expand...
Click to collapse
My Nokia 7 Plus got stuck in download mode after accidently pressing all buttons simu
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
---------- Post added at 05:50 PM ---------- Previous post was at 05:23 PM ----------
leahcimewol said:
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
Click to expand...
Click to collapse
So it worked, I have my phone back! Thank you so much for this solution!
Sadly my SD card was wiped too!!!!! super pissed off about this, many photos and notes and other files that I will never get back unless if I recall I may have made a manual backup of at least some of the earlier stuff I put on here a few months back on my pc?
Nokia will be hearing from me for sure!!!!! I want a 50% refund for messing with my life and my time. How can they send an update that essentially breaks a phone for a bit!???!!!!!!
My phone went to an endless bootloop after a botched attempt to install TWRP. I tried hard pressing the power button to no avail, and I can't access fastboot either. That's why I removed the back cover and disconnected the flex cable from the battery on the phone's motherboard.
Later on, I reconnected my phone's battery after my shift ended, then I tried to flash my stock rom through SP Flash Tool + bypass tool python script and it went through with a success. However, this time, my screen seems to be completely dead but my phone is still showing some signs of life (short vibration when pressing the power button, but since then it seems that it takes a few seconds more from pressing the power button to turn it on. ) I reconnected and disconnected everything to see whether or not I missed out something but the issue still persists.
The computer reads the device as "Android ADB interface" and the adb console reads it as *device id* unauthorized when I ran adb devices command. There's no notification light whenever I plug it into the charger.
Is my screen dead, or is my motherboard toast? I need to know as I don't want to spend money to buy a replacement LCD only to know that the motherboard's dead. I don't really care about the IMEI as I'm just going to use it as an authorization device for work. I can just always connect to Wi-Fi. Please advise.
One problem after another, so it seems.
Turns out I already unbricked the phone, but the thing is that my display's backlight got busted for some reason. Unless I shine a flashlight through it, I won't know what's in the screen. I'm currently on the way to get a replacement screen, and a new battery cover.
I guess this will be the last Xiaomi device that I'll ever get. This is the only time that I experienced such flimsy build quality since the LG G4.
Maybe you have destroyed a lil cable or something.