[Q] is it hardware issue? - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

today was the first time in a month i use my note to listen to music, i felt that the sound coming from the right headphone much stronger than the left one, even when i use skype or radio, i feel sound is coming only from one ear...
i changed the headphone and the problem persisted, so i though it might be due to software, i formatted the device and reverted back to stock ginger and the problem persist so i updated to stock ics with the same problem.
shall i go to warranty company and ask them to fix it? i think the 3.5mm socket seems not functioning well....what do u guys think?
one last thing, in my download mode screen, the counter is 0 so i think i am safe and didn't void my warranty, right?

Try switching devices, a while back (when I had an iPhone) I thought the same thing; but after careful testing I found out it was a problem with my eardrum :banghead:
For your sake I hope it is a hardware problem instead of a hearing problem. xD
Sent from my GT-N7000 using XDA

I had the same problem back in the days when i was a nokia fanboy, problem was the crappy nokia headphones...
Sent from my GT-N7000 using XDA

Had the same problem - turned out it was the headphones bundled with Note. Strangly, after few days of use, they "balanced" themselves and now play properly.

Or it could be that your ear got unblocked! "The fluid in your body circulates 14 times a day in order to cleanse itself." Just saying

ha ha
i really enjoyed the funny replies...
actually i used 3 different very expensive headphones, even i borrowed my sister's beat's headphones and the problem persisted.
and regarding my ear don't worry, i have iaudio device and i hear balanced music on other devices thank God
called warranty today, and will pick up the device on Saturday enshalla
will keep ya posted with updates enshalla

Related

[Q] Buzzing Noise From Phone

Has anyone noticed intermittent interference noise on their SGS internal speakers? It is a high-freq buzz that lasts less than 10 seconds at a time, but can easily be heard when holding the phone close. I hear it sometimes in a call or when transmitting data and it seems like it is coming from the rear speaker.
Edited for clarification: The noise is coming from the phone; specifically the speaker on the back of the phone, not from external speakers.
Has anyone else noticed this kind of noise coming from their SGS?
Chris
No one? I am certain now that the noise is coming from the rear speaker and it is not heard when wifi is on, so it must be interference from the 3g.
Sent from my GT-I9000M using XDA App
No one at all?
Sent from my GT-I9000M using XDA App
Yes, it's always been a thing that happens with phones.. I remember with early generations of phones, they'd always cause speakers to make a specific series of beeping noises when someone received an sms.
I think it's caused by using one of the older data connections.. gprs or something maybe. There's nothing that can change this.
Yes, I recall hearing the buzzing and popping on computer speakers caused by some phones. My question was specifically to do with hearing interference in the rear speaker on the phone itself, do you hear anything like that? I don't actually hear any interference on external speakers.
Sent from my GT-I9000M using XDA App
Oh, you mean the speaker on the actual phone? Umm, nope, it's always been quiet..
Doesn't sound like it should be doing that, if it's been like that since you got it, might want to send it in for a check or something.
I just checked a friends phone at it does the same thing. The best way to check is to start an app that transmits continuous data on 3g, like speed test. And when its running put the rear speaker close to your ear. You can also hear it out of the front earpiece in a quiet room. These are canadian gt9000m's.
Sent from my GT-I9000M using XDA App
Edited original post for clarification.
Sent from my GT-I9000M using XDA App
Yeah, i noticed that aswell, usually when i make calls or take calls, for like 10 seconds, working on normal GT-I9000 here.
I'm wondering if this is a normal occurence, maybe they couldn't get enough shielding on that rear speaker.
Sent from my GT-I9000M using XDA App
Can anyone else verify that they can or cannot hear the buzzing? I am considering getting samsung warranty to look at it, but only if it's not a common phenomenon. Would hate to send it in and have or come back the same.
Thanks
Sent from my GT-I9000M using XDA App
Just an update, my phone was replaced due to the internal sd card issue and the new phone is exhibiting the same buzzing sound. Though the sound does seem somewhat quieter on this new phone. Unless I am extremely unlucky, it seems that the noise is normal for the phone but most people just don't notice it.
Sent from my GT-I9000M using XDA App
i heard the buzzing a few days ago and opened the back up and a bee flew out, ive not heard any buzzing since
sorry couldnt resist
same here.. found no solution yet.,... help
yes,i can hear it clearly...someone sad it named TDD noise which was caused by the GSM signal...if u use 3G,u may not hear it any more...
A few people in china found this problem too. They sad only the SGS produced in december had this problem...but it seems that u posted the thread in november....
re: december.
I have had 4 sgs's now (3 returns) that have had the noise, going back to september 2010.
re: gsm
My network here is 3g only, don't use gsm at all.
Sent from my GT-I9000M using XDA App
I also get the same thing with my phone as well, despite factory resets or exchanges thus far. Is this a normal problem?
So far, the noise disappears if you disable 3G in some way, either via turning off data or using Wi-Fi. I'm in Canada, where signals exist on 850 MHz and 1900 MHz. My phone was also purchased in November, and the replacement was sometime in early December.
My phone T959 .the brother of i9000, have the same problem...I have used HTC Universal ,and nokia 5230. Both are fine, no TDD noise at all..
Samsung have a long way to go...
i have it too (and tough it was faulty) and check out a friend's phone today and he has it too, didn't even know it and had the phone for a few months now. i guess we're just over demanding )
thebazman said:
i heard the buzzing a few days ago and opened the back up and a bee flew out, ive not heard any buzzing since
sorry couldnt resist
Click to expand...
Click to collapse
HAHAHA! Nah, it's just some Solar Activities causing communication flaws lately. It's near to 2012 anyway . Sorry, couldn't resist it either.
Anyway, I've never noticed about the noise. Been using this phone for almost a year? If its only with SGS, and all experiencing this are buying them at a relatively similar time, it would probably be a "batch issue".
Considering T959 experiencing the same issue, then maybe there's something wrong with how Samsung manufacture their phones. But somehow, there are lucky people who get good ones. Or most likely, this issue is too mild and there is actually nothing wrong with it. Nothing is perfect my dear friends

Disappointed with the incredible

So far have been very disappointed with my Incredible S. The phone is from Optus running:
Android 2.3.3
HTC sense 2.1
baseband: 20.2803.30.085AU_3805.04.03.15_M
Kernel: 2.6.35.9-g09f1d1f
Build number: 2.12.980.3 cl37872
I gave my wife my old HTC desire which is working better. Better sound, applications run better. I have had a few complaints from people who have called me that I sound like I am talking through a blanket (quiet). No issues with the Desire.
Talking Tom on the desire works great. On the Incredible S it has very bad lag and does not pick up that I am talking. Maybe once out of 10 times will it pick up that I am talking. This application is no big deal but it is an observation that for some reason my Incredible S is struggling compared to my Desire.
I have tried searching for some Gingerbread updates but have found nothing.
I bought the phone back home in Australia but am in Europe now so no way to return it. I will be back in Australia in about 7 months still within warranty so I am stuck with it for the time being.
Has anyone had similar experiences or are there any fixes out that maybe I have missed?
I have done a factory reset couple of days ago and no improvement was seen.
kind of sucks having an inferior product to my old HTC Desire which runs Froyo.
I forgot to mention that a couple of days ago I was speaking with someone and I could hear them but they could not hear me. Rang them back and same problem.
I have a feeling my microphone must be bad. I tried the voice recorder inbuilt in Gingerbread and the playback volume was pretty low when the volume was all the way up. Also the playback was not crystal clear and there was background noise.
Poor Call Quality and poor playback volume...
Exactly. You are right... I'm facing the same problem... 1st i thought may be the problem with my phone only or because of the network problem. I'm using this in middle east. Then i inquired about the phone and i came to know that 5 of my friends are facing the same problem and all of them are from India.
Very poor call quality and playback volume is also not clear. Having some noises in background.
Really really disappointed with HTC incredible S.
I mailed the HTC Customer care 2 or 3 times. tried all resetting and updates.
No use...
Please let me know if u find any solution for this.
[email protected]
Regards
Govinda
Call quality issues for me too.
The only workaround is to use my Bluetooth headset Mw600 and then the call quality is fine for both sides.
From what I've found on some other forums, the noise cancelling microphone is causing this issue... Didn't find solution to this though.
No issues when listening to music when using headset.
Sent from my HTC Incredible S using XDA Premium App
The back panel started making some noise after 2-3 weeks.It's kind of annoying.
Might be something wrong with your units, I have none of those problems mentioned. I have optus incredible as well, all my software info matches yours
Rellikzephyr
Sent from my HTC Incredible S using Tapatalk
Mines fine, not problems with sound or playback, I too have an Optus incredible S. I have recently flashed it with a de branded virgin rom and I still have no problems with anything. If anything the battery life is alot better after de branding my phone but call quality is great.
same problems, I love my phone but i get ALOT of complaints that people cant hear me!!!
No mic problems here with my IS. Sound is crystal clear in 720p video recording. A friend rated 7/10 of my voice over the call.
Running Gingerbread Android Revolution HD 1.0.1 and MDJ's Unity v1 kernel.
Had same problem that people complained about not hearing me. Was just dirt in the hole for microphone, cleaned it with a needle and now its working great ;D
Sent from my HTC Incredible S
maybe there's just first in the mic hole or you're covering it with your fingers or you have a case that covers it.
I have dust under the screen. It's very, very annoing. I have that phone for a month. I expected that issue from firs week. Sombady else?
No dust under my screen. Still no problems either.
Sent from my HTC Incredible S using XDA App
my call quality is exceptional since updating to android revolution hd.
music playback is great too.
but to be honest, if talking tom doesnt work, you should really take it back for a refund...
Hyper dissapointed after update to 2.3.3!
There were only one time, where a friend complained about bad hearing.
Otherwise, i don't have any problems with the IncS - so far...
sorry to bump a old thread but has anyone found a fix to the talking tom problem? doesn't matter much but still.
all the "Disappoint" comments are from ppl who only have few posts in xda forum.
are they hired guns from apple or samsung etc?
hussainmushahid said:
sorry to bump a old thread but has anyone found a fix to the talking tom problem? doesn't matter much but still.
Click to expand...
Click to collapse
Get in touch with the developers might be a good thing, or try different ROM's and see if it's working in any of them.
Splux said:
Get in touch with the developers might be a good thing, or try different ROM's and see if it's working in any of them.
Click to expand...
Click to collapse
will give a non-sense ROM a try, the problem persists in all sense ROMs.

HTC Incredible S Earpiece port problem?

Hi there, I've been experiencing earpiece problems ever since I bought this phone. It is of my opinion that there's some design problem (or is it my device) about the port.
Earpiece like Beats somehow doesn't get "deep" enough for me to plug it in in order to work. Sometimes I need to twist and turn the end so that it goes deeper so that my music won't get cut off. I'm very confused with it and initially I thought that it was my earpiece problem..
but I tested my earpiece on my friend's Sony Ericsson phone(they have good ports), my computer and it worked like a charm. So im wondering whether I should S-ON my device and go for a service under my warranty to attempt to 'fix' my port or is it just the design that has the damn problem ?
please give your suggestions
have you tried with any other incS?
should not be a problem as all phones will have the same 'mould' during build.
but it is always possible to have a manufacturing defect.
true, on the incS the ear phone port is a little 'out' but it works fine for most.
i would suggest remembering a 'sweet spot' for the headphones & try plugging it there the next time.
or of course, if the vendor is ready to swap it for a new piece & you are really unhappy with this issue you could try
Thanks , it worked fine for most earpieces through , but a little upset that some earpieces can't work on mine .
I always thought that as long as I've a 3.5mm jack in my phone , most earpiece would work , I guess I have to choose those that are with "longer ends" when buying earpieces
Sent from my HTC Incredible S using XDA Premium App

Speaker Issues

So...... the internal speakers on the nexus 7 are not great. Well, IS not great. It's not even stereo with only one at the bottom making watching movies on landscape makes the sound comes only from left or right.
but anybody else experiencing cracking/breaking/distorted audio if the volume is higher than 75%?
ive never used it more than 50% coz i almost always use it at home and i have a 2-mth old baby. but yesterday i'd like to show my wife how cool the free Transformers movie is and i cranked the volume up just to be horrified by the distorted sound, not unlike coming from a cheap $10 speakers.
should i return it?
should i ignore it and just keep it under 50% for movies or plug in a nice dock/speakers?
should i attempt to fix it? :silly:
i just fear returning it as everything else with the tablet is great, and with the amount of threads here with faulty Nexus, i felt like im risking it too much.
thoughts? share ur own stories with speakers?
===================================================================
*UPDATE*
khaytsus said:
If you haven't shipped it off yet, use your fingernails or a guitar pick or something otherwise soft (not metal), thin, and flat, and open the case. Not sure if there's a specific place that's easier, I just went around and around until I got it to pop. Look at the FixIt breakdown if you want to see more details. It took about 3 minutes once I got it started, and that was taking my time. It's a little more firm than a phone battery cover, but not by much.
Once you get the back off, figure out which speaker is "blown" and lightly press into it. If it's "crunchy" feeling, gently work it around the edges with your finger until it either pops in place or stops "crunching". I went around the edges a few times just in case.
Been a week and my N7 sounds fine again. I have the full expectation that this isn't fixed and it'll recur, but I also doubt it's fixed in any newer hardware either, so why go through the trouble of replacing the device.
Click to expand...
Click to collapse
Worth a shot, rather than returning your near-perfect Nexus.
===================================================================
*UPDATE*
Osmo here got an APK for an app you can use to tweak if you're not as brave as the poster quoted above. thanks!
click on the arrow next to his name to get to his post where he got a screenshot of settings and APK attached.
osm0sis said:
Looks like Noozy got taken down because it was a modified redistribution of an older build of ZPlayer, without permission. Not sure if that's where Rewire came from too or not, but maybe the whole developer got kicked off.
Edit: Rewire seems to be the part they made themselves which they added onto the old ZPlayer code to make Noozy ("New Z" ), so it should be safe to repost. Attached as well are my Equalizer settings which seemed to make the most difference, removing the rumbling/distortion almost completely.
My settings are as follows: XLimiter enabled, compression strength "Hard"; Psychoacoustic disabled; X-EQ enabled, frequencies at -1.0, -2.5, -5.5, -2.5, -1.0 (also attached); VE-Engine disabled; Logicsurround ES enabled, room size "Studio".
Hope this helps some people!
Click to expand...
Click to collapse
Another tips:
osm0sis said:
You were supposed to push on the rims, not the actual speaker...
Click to expand...
Click to collapse
Find someone in Ottawa on Red Flag Deals forums who bought an N7 and are returning it for defective screen issues.
Meet up with them, buy them lunch, and swap over the speakers.
PS. my audio is fine at 100%, but volume isn't exactly overpowering. In fact, there are times I have trouble hearing a person over Skype. I haven't tried Transformers, yet.
R3dbeaver said:
So...... the internal speakers on the nexus 7 are not great. Well, IS not great. It's not even stereo with only one at the bottom making watching movies on landscape makes the sound comes only from left or right.
but anybody else experiencing cracking/breaking/distorted audio if the volume is higher than 75%?
ive never used it more than 50% coz i almost always use it at home and i have a 2-mth old baby. but yesterday i'd like to show my wife how cool the free Transformers movie is and i cranked the volume up just to be horrified by the distorted sound, not unlike coming from a cheap $10 speakers.
should i return it?
should i ignore it and just keep it under 50% for movies or plug in a nice dock/speakers?
should i attempt to fix it? :silly:
i just fear returning it as everything else with the tablet is great, and with the amount of threads here with faulty Nexus, i felt like im risking it too much.
thoughts? share ur own stories with speakers?
Click to expand...
Click to collapse
I have the same problem. I ordered a replacement which will arrive tomorrow. If the replacement has any other issues that are worse than the crackling speaker then the replacement goes back and I keep my first Nexus 7. I might order another replacement or get my N7 just repaired after the return time expires.
hmmmmmmm
R3dbeaver said:
So...... the internal speakers on the nexus 7 are not great. Well, IS not great. It's not even stereo with only one at the bottom making watching movies on landscape makes the sound comes only from left or right.
but anybody else experiencing cracking/breaking/distorted audio if the volume is higher than 75%?
ive never used it more than 50% coz i almost always use it at home and i have a 2-mth old baby. but yesterday i'd like to show my wife how cool the free Transformers movie is and i cranked the volume up just to be horrified by the distorted sound, not unlike coming from a cheap $10 speakers.
should i return it?
should i ignore it and just keep it under 50% for movies or plug in a nice dock/speakers?
should i attempt to fix it? :silly:
i just fear returning it as everything else with the tablet is great, and with the amount of threads here with faulty Nexus, i felt like im risking it too much.
thoughts? share ur own stories with speakers?
Click to expand...
Click to collapse
i have this same issue now with the cracking distorted sounds on max volume. the odd part is it just started happening on mine. see i've had the N7 since 7/18 and the sound was pure till yesterday. i thought it was or is a issue with the new kernels i have been flashing for game performance. if your N7 can be returned do it imo you have nothing to lose. N7 for the price is one bad ass tablet mate. add a nice set of ear buds and go into the music player settings under equalizer options are 3d, bass boost, 5 band eq. play with those and the N7 with the buds is going to rock playing games and watching movies. since you are going to have a clean rom root that N7 for the tablet ui and then flash it with a custom kernel to release it's true gaming power... nova 3, spiderman, mc3 are buttery smooth with the gpu set at 500
MikeMurphy said:
Find someone in Ottawa on Red Flag Deals forums who bought an N7 and are returning it for defective screen issues.
Meet up with them, buy them lunch, and swap over the speakers.
PS. my audio is fine at 100%, but volume isn't exactly overpowering. In fact, there are times I have trouble hearing a person over Skype. I haven't tried Transformers, yet.
Click to expand...
Click to collapse
oh wow how hard is it to swap the speakers? as a comp engineer i know my way around a soldering iron...
mgymnop said:
I have the same problem. I ordered a replacement which will arrive tomorrow. If the replacement has any other issues that are worse than the crackling speaker then the replacement goes back and I keep my first Nexus 7. I might order another replacement or get my N7 just repaired after the return time expires.
Click to expand...
Click to collapse
hmm so u can order a replacement without sending the current one back? this is interesting.
problem is, of course, this issue seems to start the past couple of days, as i just start cranking it. what if the new one decays again after a few days? replace it again? lol
R3dbeaver said:
oh wow how hard is it to swap the speakers? as a comp engineer i know my way around a soldering iron...
hmm so u can order a replacement without sending the current one back? this is interesting.
problem is, of course, this issue seems to start the past couple of days, as i just start cranking it. what if the new one decays again after a few days? replace it again? lol
Click to expand...
Click to collapse
I just got my new N7. The speaker is much much better. Still a bit distortion but only at max volume. Couldn't find any other flaw so far.
Sent from my Nexus 7 using xda premium
mgymnop said:
I just got my new N7. The speaker is much much better. Still a bit distortion but only at max volume. Couldn't find any other flaw so far.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
super good news, bro!
yeah i emailed Google last week and last night they send me the instructions for a replacement. i requested one, should be shipped under a week, and i got 21 days to return mine to Toronto (which is 2-3days max on UPS standard).
so hopefully the new one arrives first so i can test it before i ship mine back.
yeah still abit reluctant with the whole process since EVERYTHING ELSE about my N7 is perfect. i'd rather deal with bad speakers at loud volume than cracking screen, dead pixels, or flickering.......
I had to RMA mine for the speaker issue as well.
Turns out, the speaker is actually good, but there's a loose connection in there somewhere. How I could tell was, if I held my tablet from the bottom, the speaker would sound like it was rattling/distorted/blown. Once I removed my hand, it was fine. Watching youtube videos and moving my hand up and down the back of the tablet would result in static noises that mirrored the movement of my hand.
When I called Google, this was a known issue on some units and they'll have no problem sending you out a new one.
God damnit, last night my speakers started rattling and now they sound like hell all the time if the volume is up at all. I believe it started when my volume got turned up too loud and a loud notification played.
So are the speakers blowing, or what's going on here? Anyone know?
Man, I have the exact OPPOSITE issue. I just bought a Nexus 7 today and my internal speaker is EXTREMELY quiet. I can barely hear it in a completely quiet room. I'd hate to RMA it since I don't seem to have any other issues with it. I tried volume+ and all it did was add a little crackling, it didn't boost the volume at all. I haven't read anything about this issue so I'm thinking defect, but if anybody has any input I would love to hear it.
Well, I listened to some left/right test sounds and determined only my left speaker was rattling, right sounded fine. Popped the back off, and the left speaker (right from the back side, of course) was different feeling. It was looser, moved more, and was "crunchy sounding". I pushed on it experimenting a bit and it popped, then it felt like the right one. I prodded a bit more, felt the same, so I tried music.
Sounds... Better. Not perfect. Still sounds a little rattly, but might be my imagination, I'll have to listen closer later. But from this, it seems like maybe the "cone" is detaching or popping off?
I wonder what it looks like inside the speakers. I did not remove anything except the back of the N7, not the speakers, nor their little fabric covers. If it happens again, I might look further.
Leukay said:
Man, I have the exact OPPOSITE issue. I just bought a Nexus 7 today and my internal speaker is EXTREMELY quiet. I can barely hear it in a completely quiet room. I'd hate to RMA it since I don't seem to have any other issues with it. I tried volume+ and all it did was add a little crackling, it didn't boost the volume at all. I haven't read anything about this issue so I'm thinking defect, but if anybody has any input I would love to hear it.
Click to expand...
Click to collapse
Click on settings and then on sounds. the main volume box will pop up for you. You will see three volume bars just make sure there all the way over to the right. If your volume is still real low return your N7 for one without a speaker defect.
Sent from my Nexus 7 using Tapatalk 2
I was checking out a friends N7 that just started having the speaker issue. I installed Poweramp and found the problem on the distortion. Using the balance feature only the left speaker was distorting with the right side getting very little power. How to reset the sound so both channels equal out I bet would fix the crackling sound problem. Any ideas or settings we can adjust?
Sent from my Nexus 7 using Tapatalk 2
Leukay said:
Man, I have the exact OPPOSITE issue. I just bought a Nexus 7 today and my internal speaker is EXTREMELY quiet. I can barely hear it in a completely quiet room. I'd hate to RMA it since I don't seem to have any other issues with it. I tried volume+ and all it did was add a little crackling, it didn't boost the volume at all. I haven't read anything about this issue so I'm thinking defect, but if anybody has any input I would love to hear it.
Click to expand...
Click to collapse
I've had six N7's (yes, six, and each and every one had a significant defect), and they all had at best what I would characterize as low volume. And the ones that went a little louder have been distorted. I've finally settle on a unit that doesn't seem to have any issues other than minor screen lift and crappy speakers, and I'm keeping it.
I figured, the bottom line is that I don't use the external speakers for anything but gaming and the occasional YouTube video. If I'm watching video or listening to music on this device, I use headphones anyways. And, when I'm watching a video in some situation where I want to use external speakers, I'm using my iPad.
Short answer to your question: yes, I've had N7's with extremely low volume. Personally, I wouldn't replace it for that, because at this point the odds of getting a unit with a worse problem remain too high (at least in my experience).
I had to return my first N7 because of the distorted speaker over 50% volume issue. I'm on my second N7 now and its been great so far.
Sent from my Nexus 7 using Tapatalk 2
When I first got my nexus I tested the speakers by watching transformers. I was amazed. It was quite loud and distortion free. The next day I got a notification and all I heard was almost pure crackling. And from then on its been horrible. I use external speakers or headphones for everything but when im not using those, its very annoying. I'm not returning it because otherwise, its flawless.
Sent from my Nexus 7 using xda app-developers app
Yeah I had the same issue. It started yesterday couldn't go over 50% so I ordered a replacement . Process is really painless it will come in two businesses days and I get to keep them told one till then. Just flash the stock image band send at back.
just FYI, my crackling one was C60. got the new one which is C70 and it was perfect. loud enough and doesn't crack. no distortion.
I got my replacement for my 8 GB and went to the 16 GB this time from office depot. First one froze up and started having audio distortion, so far this one is doing great but only one day in. It is a c60 so hopefully that theory is wrong...
Sent from my Nexus 7 using xda app-developers app
I had my Nexus 7 16GB for exactly one month now and until today it was perfect. This morning I noticed that the speakers sounded "blown". I made sure it wasn't the file I was playing as it played fine on other devices and ALL files sounded blown on the Nexus.
MicroCenter only covers it for the first 15 days so my only option was to call ASUS. After doing a factory reset it still had the problem so now I'm sending it to ASUS. Hopefully they will either fix or replace it.
This really sucks because up until this point I really loved the device. Oh and also in case anyone else is sending it to ASUS, be aware that ASUS will NOT send you anything. You as the customer is responsible for packaging AND shipping costs. I understand the profit margin on Nexus 7 is low but this is like rubbing salt into your wound.

Headphone jack problem

I heard electric noise for few seconds every time I plugged in my earphone to the phone. The noise dissappeared automatically after that.
I have tried a few earphones and they all have the same problem.
Any ideas??
Thank.
C
Sent from my C6903 using Tapatalk 4
Having the same problem here (.534 Firmware)! It is really annoying. First I thought it had something to do with Poweramps Auto-Play Feature, but it seems to be a general Headphone Bug.
OfficerTux said:
Having the same problem here (.534 Firmware)! It is really annoying. First I thought it had something to do with Poweramps Auto-Play Feature, but it seems to be a general Headphone Bug.
Click to expand...
Click to collapse
What earphone do you use? I use Westone 4r.
cklow01 said:
What earphone do you use? I use Westone 4r.
Click to expand...
Click to collapse
Mine are Shure SE 215!
I found out that playing and pausing audio with any Audio Player does stop the noise signal after some seconds. Sometimes it also stops by itself. Very strange problem, did not experience it with my old Xperia S.
To me that sound similar to desktops. When you plug the speakers in the back. You hear the distortion before its in 100%.
Not sure what that is but doesnt seem to affect anything. Do yiu have any water in the headphone hole?
Maybe its the phones metal inside. Could be dust? Maybe something in there thats interfering with the headphone jack. Give it a good blow. Or a brush that can get in there.
Sent from my GT-I9505 using Tapatalk 4
The Distortion appears directly after plugging in the jack and stops after some seconds or upon pausing the audio. This is without touching or moving the cable, so it does not have something to do with the mechanical connection.
EDIT:
Ok I found something out: The noise just appears when using earphones with a standard connector with 3 lanes (Ground, Left and Right Channel). When using a headset with 4 lanes (Ground, Left, Right, Mic) there is no noise signal. Tried it with both a Sony and an Apple headset (no noise) and my Shure earphones (noise)
I have no clue why it behaves like this, though.
Could be a cheap way for them to make you spend more money on headphones.
Sent from my GT-I9505 using Tapatalk 4
My Shures were definitely more expensive than the headsets I tested 3 vs 4 lanes is not a quality sign it's just so that a headset needs the 4th connector for the Microphone signal (correct me when I'm wrong).
I have similar issue on brainwavz B2 but that weird sound is gone after a while...
Looks like Im not alone on this issue. I have problems with Shure se210 and westone 4r.
Sent from my C6603 using Tapatalk 4
its an issue with smart connect not being automatically turned on just go to the app and switch the profile for your music off and on again.
Can anyone try that? I dont have mine anymore.
Sent from my C6603 using Tapatalk 4
n4v1n said:
its an issue with smart connect not being automatically turned on just go to the app and switch the profile for your music off and on again.
Click to expand...
Click to collapse
Good idea, but it does not help. Also tried deactivating Smart Connect and rebooting, but there's still noise when plugging in the jack.
This really annoys me! Especially because it just happens with normal earphones and not with headsets, so it probably is not a hardware bug.
cklow01 said:
Can anyone try that? I dont have mine anymore.
Sent from my C6603 using Tapatalk 4
Click to expand...
Click to collapse
Is it the term used here?
http://en.wikipedia.org/wiki/Microphonics
gire.prasad said:
Is it the term used here?
http://en.wikipedia.org/wiki/Microphonics
Click to expand...
Click to collapse
No, it has nothing to do with moving the device (and there definitely are no vacuum tubes in a mobile phone xD). But I am not sure if that was your question.
OfficerTux said:
No, it has nothing to do with moving the device (and there definitely are no vacuum tubes in a mobile phone xD). But I am not sure if that was your question.
Click to expand...
Click to collapse
Yep, that was the answer to my question and regardless it's connected with headphones generally.
Same issues with headphone jack
Hey guys I'm experiencing exactly the same noise with my headphone jack on my Z1.
I'm using a pair of Sony MDRXB41EXB Extra Bass Headphones and they don't have a microphone built in.
Has anybody alerted Sony to the issue yet?
cklow01 said:
I heard electric noise for few seconds every time I plugged in my earphone to the phone. The noise dissappeared automatically after that.
I have tried a few earphones and they all have the same problem.
Any ideas??
Thank.
C
Sent from my C6903 using Tapatalk 4
Click to expand...
Click to collapse
I have problems with jaybird bluebuds x :crying:
Well this is disturbing. I was hoping this kind of crap would have been sorted out by now. I posted a longer rant on another review of the Z1 on Engadget, but here's a snippet of what I wrote,
"I had a really bad experience with a Sony MD player. had a sharp md player, that I bought in Japan, and that thing was awesome. It did everything I wanted it to, It was pretty and sleek and I loved it. It died in a car wreck. Back in the states, I got a Sony to replace it. (only available brand at the time) Twice, I had to return it for a manufacture's repair because the headphone port kept crapping out and creating static on the headphones. The stupid retailer tried to convince me it was my headphones but I tried multiple pairs. The thing was a piece of garbage. Ever since then, I've had a bit of a sour taste regarding Sony's audio products. "
The problem you all are having seems a bit better, at least the static goes away after a couple of seconds. On my MD player, it would go away but then come back if I adjusted the headphones at all inside the jack, and sometimes without provocation. Has anybody noticed that the problem persists beyond a couple of seconds after the headphones are plugged in? If it does, It might just be the same flaw in Sony's headphone jack design. It's abhorrent to me, that a company that built its brand on audio fidelity is also the only company with which I've ever had a problem with something as simple as a headphone jack. I hope that this is the exception rather than the rule with these phones, because I still really want one. I guess one potential solution is to just use bluetooth headphones instead, but this doesn't solve the potential hardware problem, It's just a work-around, and when you pay that much for a flagship device, you shouldn't have to work around anything. The hardware should work flawlessly.
oops.. I ranted again.
Johann_London said:
Hey guys I'm experiencing exactly the same noise with my headphone jack on my Z1.
I'm using a pair of Sony MDRXB41EXB Extra Bass Headphones and they don't have a microphone built in.
Has anybody alerted Sony to the issue yet?
Click to expand...
Click to collapse
This is the reply I got from Sony Mobile:
Thank you for contacting the Sony Xperia support centre.
We are sorry to hear that you are having difficulties finding headphones to work with your Sony Xperia Z1.
The Sony Xperia Z1 uses a CTIA headphone jack and therefore will only be compatible with other CTIA headphones. As Sony do not test there phones with Third Party Manufacturers, such as Shure and Westone, we can not confirm that they use the same connectivity. You would need to speak to the headphones manufacturers to find this information.
The headphones and headset models which are compatible for your phone are listed below:
MH750
MK200
MW1
SBH20
MBH10
SBH52
Please find a link for this information included:
http://shop.sonymobile.com/gb/accessories/
If you select Xperia Z1 and Headset it will bring up the above information.
We apologise for any inconvenience this may have caused and hope this information has been helpful.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to contact us again. Please use the below link for all our contact information.
http://www.sonymobile.com/gb/support/contact-us/
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,

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