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Hey guys I think I actually did it. I was going to install the JPC Froyo Rom, and somehow booted into recovery in the ROM. Now whenever I turn the phone on it boots into recovery, and none of the button combinations work for putting it into Download mode so I can flash back to stock. On the i9000 thread it says that if you get into this situation you cannot flash back. Any of you guys run into this issue? If not then it looks like I'll be trying to convince an ATT rep to give me a new phone
Try powering off... Then hold vol up and down buttons then plug in usb.... That happened to me... Your not bricked
Sent from my SAMSUNG-SGH-I897 using XDA App
Connect to adb and run reboot command
Sent from my GT-I9000 using XDA App
Nope
Nope sorry guys I know all of what you just said. As for plugging in USB while holding volume buttons, it'll just go to that battery charging screen, and adb doesn't work because it doesn't boot past recovery. Sorry guys but yes it was bricked. It's okay though because I just went to ATT and since they can't identify the problem they just replaced the phone
Thought mine was bricked one night, too. Same scenario. Tried dropping the SIM and SD card out even though I didn't think it would make a difference, but it did. Got to download screen and reflashed with ODIN.
Good luck.
Sent from my SAMSUNG-SGH-I897 using XDA App
KCutrer1 said:
Nope sorry guys I know all of what you just said. As for plugging in USB while holding volume buttons, it'll just go to that battery charging screen, and adb doesn't work because it doesn't boot past recovery. Sorry guys but yes it was bricked. It's okay though because I just went to ATT and since they can't identify the problem they just replaced the phone
Click to expand...
Click to collapse
If you pull the battery, then put the battery in. hold both volume buttons buttons, and then plug the phone into the computer, it didn't boot to download?
Im curious if you even tried to use the Odin one click thread
There are 4 or 5 ways in that thread on how to get to download mode. And how exactly does this relate to development...just another curious thought. Well, you are getting a new phone, just hope that ATT or Samsung don't try to figure out the cause of your phone being "bricked".
AGAIN!
Okay after this I swear I won't be messing around with Froyo anymore. Here's the story: I got into download on the replacement captivate. Tried to install JPC froyo, but it never started flashing so I unplugged it from Odin and then tried to turn it back on. It goes to the normal "connect phone to computer" screen. However no attempts to get back into download mode have worked. Holding both volume buttons and power until second black screen doesn't work, booting while holding volume down doesn't work, holding both volume buttons and then inserting USB cable doesn't work. I think I'm stuck in this screen unless there's some incredible way I have yet to try. Anybody have any ideas? I would greatly appreciate feedback from the experienced users (Zilch25, designgears, kaik, reaver117), because I think I'd be pushing it trying to get it replaced a second time in such rapid succession
To flashman2002:
I put it in this section because it's in the development section that most flashing and such occurs so I thought there would be the greatest knowledge base. And yes I've pored over the one click thread and none of the methods mentioned there have any effect!
Jeez, I just scared the **** out of myself. I ran the remove lagfix script and it rebooted my phone but it was just a black screen. So I take the battery out. Bad Idea. It showed the ATT screen but just black after that. I could get it into recovery mode but not download. Then I messed some more and would only show a vague disconnected pic.
Finally I got it into download by doing this: (had odin open before hand)
1. took everything out including sim and usb cable.
2. quickly inserted battery and held volume buttons and very quickly inserted usb.
I'm pretty sure its the speed that matters because I tried about 4 times and only when I did it really fast did it work.
ThisWasATriumph said:
Jeez, I just scared the **** out of myself. I ran the remove lagfix script and it rebooted my phone but it was just a black screen. So I take the battery out. Bad Idea. It showed the ATT screen but just black after that. I could get it into recovery mode but not download. Then I messed some more and would only show a vague disconnected pic.
Finally I got it into download by doing this: (had odin open before hand)
1. took everything out including sim and usb cable.
2. quickly inserted battery and held volume buttons and very quickly inserted usb.
I'm pretty sure its the speed that matters because I tried about 4 times and only when I did it really fast did it work.
Click to expand...
Click to collapse
Nope. Unless you can do this with godly speed I dont think it'll work. I just got to the "Connect Phone to Computer" screen again.
You had the usb in before anything appeared on the screen right?
ThisWasATriumph said:
You had the usb in before anything appeared on the screen right?
Click to expand...
Click to collapse
Yeah originally. I can get to that screen now by just putting the battery in and holding power button. It seems to behave exactly like it normally would, just can't get out of it.
What screen? The screen you want has a big yellow triangle and says download.
ThisWasATriumph said:
What screen? The screen you want has a big yellow triangle and says download.
Click to expand...
Click to collapse
No it's on the phone...!...computer screen. That's what I'm saying, it's been stuck here for a while and none of the methods described on the one click thread work. I've been here before and just holding volume buttons and holding down power for it to boot twice and releasing would do it. Not so anymore. Can't get into download mode doing anything!
Well I read In the SRE thread I think that there are reports of newer phones not responding to any button combos. Bad batch they said not on purpose...
Also for the i9000 apparently you only have to hold the down volume key so since you flashed a i9000 rom try that if you haven't already.
You cant get into recovery right? Just holding volume and power then letting go of power after a bit?
Adb reboot download...
Sent from my SAMSUNG-SGH-I897 using XDA App
ThisWasATriumph said:
Well I read In the SRE thread I think that there are reports of newer phones not responding to any button combos. Bad batch they said not on purpose...
Also for the i9000 apparently you only have to hold the down volume key so since you flashed a i9000 rom try that if you haven't already.
You cant get into recovery right? Just holding volume and power then letting go of power after a bit?
Click to expand...
Click to collapse
Nope none of it works. I just got it replaced less then 3 hours ago and I already bricked it. I hope somebody finds out something that'll get this fixed. Maybe some way to force download mode through a computer application or something.
Well theres adb like mentioned above but im pretty sure that requires at least recovery mode working.
Like i said before i was stuck on the same screen so maybe theres still hope.
If all else fails someone will figure out how to JTAG these things eventually...
ThisWasATriumph said:
Jeez, I just scared the **** out of myself. I ran the remove lagfix script and it rebooted my phone but it was just a black screen. So I take the battery out. Bad Idea. It showed the ATT screen but just black after that. I could get it into recovery mode but not download. Then I messed some more and would only show a vague disconnected pic.
Finally I got it into download by doing this: (had odin open before hand)
1. took everything out including sim and usb cable.
2. quickly inserted battery and held volume buttons and very quickly inserted usb.
I'm pretty sure its the speed that matters because I tried about 4 times and only when I did it really fast did it work.
Click to expand...
Click to collapse
I know it doesn't help you out now, but when you remove the lag fix, just leave it set on the black screen. It's doing its thing. It will reboot when it's done. The home keys should still light up if you press them in this state...
Well thanks for your input anyway guys. Hopefully somebody figures something out. For now I guess I'll keep the SIM in my old iPhone 3G so I at least have a phone. Tomorrow I'll go to another ATT store in my area. Chances are the rep won't know what the hell that screen means and will replace the phone promptly.
I've tried everything in the book, my Captivate is one of the phones that will not boot into recovery using any sort if button combo, I have to use ADB. My phone is rooted, lag fix, bloatware removed, sideloading enabled, MobileAP installed, and the Vibrant's GPS files installed, and I'm afraid that someday I'm going to need my phone in recovery/download for Odin3 because I've bricked my phone, but I wont be able too because if my phone's setup. I'm just asking, question of concept, is it possible for someone who knows what they are doing (I have no inexperience) to find the difference between a Captivate w/ the 3 button combo, and one w/o, so that I could manually enable it.
Sent from my SAMSUNG-SGH-I897 using XDA App
if you brick your phone, your main worry is how to get into download mode. take battery out, put back in, hold volume down+power while plugging in usb cable. can you at least do that?
As I said, I've tried every trick in the book, it doesn't work.
DemonWav said:
I've tried everything in the book, my Captivate is one of the phones that will not boot into recovery using any sort if button combo, I have to use ADB. My phone is rooted, lag fix, bloatware removed, sideloading enabled, MobileAP installed, and the Vibrant's GPS files installed, and I'm afraid that someday I'm going to need my phone in recovery/download for Odin3 because I've bricked my phone, but I wont be able too because if my phone's setup. I'm just asking, question of concept, is it possible for someone who knows what they are doing (I have no inexperience) to find the difference between a Captivate w/ the 3 button combo, and one w/o, so that I could manually enable it.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
go to where you got it, tell them its a samsung problem, they SHOULD replace it. Before you okay the replacement try to boot the phone without the sim to recovery.
try turning off. Unplug USB. Then hold down the Vol down button and the power button. Just the 2 of them.
Then insert the USB cable 2-3 seconds after holding those 2 keys down.
That worked for me even though I used to use Vol up and down and power all together.
Hope it works for you.
we need a sticky that includes EVERY single way of recovering from all these "bricked" phones. I'm nervous that it will happen to me one day and i won't know what to do. Everyone says there is always a way to unbrick, but there sure are a lot of people that have claimed to try every possible way of entering download mode and still not happen.....and i don't want to get stuck with them!
BTW, did you try plugging your phone into the wall for awhile and then going back to trying usb and download modes?
i also have the same problem with a friends phone. i know the newer ones have issues with the 3 button combo and adb is the only way. i suppose there is a way to remove the block from boot that detects the command, maybe like a different firmware, i remembered that the stock i9000 firmware on the captivate uses only vo down + power to get to download mode but i will not want to risk the phone or it will be bricked.
i know alot of users in this forum are saying read the stickys but until u experience the problem, u will be singing a different tune. there are new captivate owners that cannot get into download mode with the 3 button combo.
i will confirm this and i have 3 other captivates that going into download mode no prolems with 2 possible 3 button combo, just only 1 that doesnot
Yes, I think someone needs to make a sticky for this. Mine works with 3 buttons, but I have seen many many users now that have 3 button disabled. I'm sure they appreciate all the suggestions, but every single person recommends the regular button methods that just don't work!
I would say, if it were me, I would stop modding it now before you f*** it up and return it to the store. I would also test the new phone in store until you get one that works.
I'm sure someone much smarter than I will figure out a software method for this. I find it hard to believe the when the phone is in Phone--!--computer mode that there is no possible way to force it into download mode via software. I know adb doesn't work, but theres got to be some other developer tool that will work.
Part of the issue is terminology.
Recovery Mode is what you use to clear cache, clear user data, or install an update.zip file by selecting "Reinstall Packages".
Download Mode is the screen with a yellow triangle and android digger icon and allows you to use odin to flash. This is the important one for recovering from a problem.
Both modes can be entered with ADB. Both modes can be entered with hardware buttons and that's where things get tricky.
On my phone, I can activate recovery mode with the steps below:
Power off
Hold both volume buttons
Press Power
Release power when I see the AT&T splash screen
Release the volume buttons a second or two after releasing power
If I continue to hold all three buttons, the phone simply boot loops at the AT&T screen with a blank flash in between. If I continue to hold the volume buttons after releasing the power button, the phone will boot normally. I have to release them to get into recovery. The phone also has to get past the AT&T splash screen before recovery will load.
I can only enter download mode with the steps below.
Phone off
Remove battery, sim, microsd
Hold volume buttons
Plug in USB
Plug in battery
The phone will then immediately enter download mode.
People need to be very careful when claiming what mode they are in and how they got there.
thanks for repeating what millions have already posted.....that doesn't work for a ton of people around here. Luckily, it does work for me, but in the case i get put in the same situation as those guys, i want to know how to get myself out. There are some people that know what they are talking about and still can't get into download mode, and yes, that is including adb reboot download
just because it works for you doesnt mean it works for everyone
I agree. I want to know just in case that happens to my phone one day. I refuse to think that without the 3 button option your phone can be hard bricked. Worst case some has to figure out a JTAG method.
And from reading a few threads, it looks like the build date is related to 3 button modes being disabled. Many users without 3 button have build dates between 8-11-2010 to 8-14-2010.
buddy17 said:
thanks for repeating what millions have already posted.....that doesn't work for a ton of people around here. Luckily, it does work for me, but in the case i get put in the same situation as those guys, i want to know how to get myself out. There are some people that know what they are talking about and still can't get into download mode, and yes, that is including adb reboot download
just because it works for you doesnt mean it works for everyone
Click to expand...
Click to collapse
Not sure if you were responding to me or not, I simply wanted to point out the difference between recovery mode and DL mode as I see plenty of posts where someone is trying to use odin but can't get into "recovery mode". I don't doubt that there are phones that won't work with the hardware buttons.
Welp, count me in as having a brand new Captivate that will not go into Recovery or Download mode. I've tried all the suggestions and stickies, as well. Its like the phone simply ignores button presses while starting up. I bricked my phone while attempting to reverse the lagfix. No idea how I managed that. It now will only boot to the AT&T splash screen... over and over. At least, I'm able to exchange it today as I just brought it home yesterday. I'm going to try boot into recovery before I leave the store with the replacement. Although, my fear is the "bad batch" from manufacturing is actually the new "anti-xda haxor" safe guard from Samsung.
faspalma said:
Welp, count me in as having a brand new Captivate that will not go into Recovery or Download mode. I've tried all the suggestions and stickies, as well. Its like the phone simply ignores button presses while starting up. I bricked my phone while attempting to reverse the lagfix. No idea how I managed that. It now will only boot to the AT&T splash screen... over and over. At least, I'm able to exchange it today as I just brought it home yesterday. I'm going to try boot into recovery before I leave the store with the replacement. Although, my fear is the "bad batch" from manufacturing is actually the new "anti-xda haxor" safe guard from Samsung.
Click to expand...
Click to collapse
I was in the same boat as you...both phones so far won't go into recovery or dl unless adb'ed... have had the same fear as you. However... sister's captivate goes into dl mode just fine. Got them both at the same time...
Let's hope there's some workaround for this somewhere down the road.
Those of you that are missing 3 button recovery and download mode, if your phone is working do this,
go to the phone keypad, dial *#*#197328640#*#* from there it will pull the service menu, go to Version Info, SW Version, READ ALL SW VERSION
Look at the line labeled RF CAL DATE.
Mine for example is, RF CAL DATE 07-11-2010 and my buttons work.
It looks like phones with an RF CAL DATE between 8-11-2010 and 8-14-2010 have the button problems. I just want to find as much data as I can to verify or not-verify this.
bobbylx said:
Those of you that are missing 3 button recovery and download mode, if your phone is working do this,
go to the phone keypad, dial *#*#197328640#*#* from there it will pull the service menu, go to Version Info, SW Version, READ ALL SW VERSION
Look at the line labeled RF CAL DATE.
Mine for example is, RF CAL DATE 07-11-2010 and my buttons work.
It looks like phones with an RF CAL DATE between 8-11-2010 and 8-14-2010 have the button problems. I just want to find as much data as I can to verify or not-verify this.
Click to expand...
Click to collapse
Mine says 8-18-2010. Still no buttons working.
xtremekilla09 said:
Mine says 8-18-2010. Still no buttons working.
Click to expand...
Click to collapse
Interesting. That means so far, the earliest i have seen is 8-11-2010 and yours is the latest. Looks like that was a bad week at the Cappy factory.
This is what I was talking about. I was in the middle of Odin3, going back to stock so I could take it back and do the "manufacturer defect" thing to get a new one, and out of no where, I didn't touch anything, nothing was unplugged, but my phone's screen went black, and it rebooted itself to the "phone+!+computer" screen. Anyone wanna give me some tips to maybe get them to replace my phone without looking at it, for the same "manufacturer defect" reason?
Oh, and by the way, my phone is one of the unlucky ones. So I can't boot into download mode. Period.
Have you seen this:
forum.xda-developers.com/showthread.php?t=784704
kzakaria said:
Have you seen this:
forum.xda-developers.com/showthread.php?t=784704
Click to expand...
Click to collapse
No I didn't but I've already bricked my phone, and it wouldn't have worked for my firmware anyways...
My captivate power button is stuck. Once i put my battery in it turns on i can get to clock work but its no use cause i cant select anything. Ive been running this rom for a while now and havent had a problem. Has anyone had this same problem? Is there anyway to fix it or do i need to get a new phone?
Thanks
What ROM are you running? Have you tried asking in that thread?
Does the button actually depress or are we talking physically stuck? You could always try 'adb reboot recovery' and installing a different kernel.
You installed a I9000 ROM didn't you?
Hold up+down volume buttons and insert usb cable while phone is off. Should bring you to recovery mode where you can one-click ODIN back to stock.
The power button is not replaceable on the i897. My advice is to open the phone up and slowly work the button with a pair of tweezers. I'd use a small can of white lithium grease and squeeze the smallest bit you can near the button to smooth the operation then re-assemble. Or if you under warranty, just ODIN back and send the phone in.
I was running continuum 5.5 GB, but thats not the problem cause i managed to flash back to stock and its still a problem. I had the back of the phone off and the button is clicking fine so either the button went bad or something stuck inside. I went to at&t today and they say no one on my plan has a upgrade available. So this blows, I'm gonna go to a customer service place tomorrow to see if they can do anything. Somehow i never had insurance on it so again that sucks.
Is there anything else i should do before i go to customer service I'm back to stock and i took all my pics and everything off of it. I also installed some apps and set up my widgets and stuff to look like it hasnt been modded.
You can always get a warranty replacement.
Sent from Gingerbread on a Captivate using XDA Premium App
I dont have a warranty though
Samsung warranty is one year and the phone's release was less than that. Have you tried calling Samsung?
Sent from Gingerbread on a Captivate using XDA Premium App
chrisd000111 said:
I dont have a warranty though
Click to expand...
Click to collapse
Why do you not have warranty?
Oh ok sweet, didnt know it had a factory warranty for that long. I meant i didnt have a warranty through AT&T. Im gonna go up to the customer service att tomorrow morning, let them know it has a factory warranty, and see if they can do anything quicker. If not ill call Samsung.
Thanks everyone. I'll let you guys know what happens tomorrow.
AT&T has repair centers that can replace the phone.
Sent from my Captivate
Yea thats where i went today and got a brand new captivate for free. Was in and out within 10 minutes.
Thanks guys for the suggestions
Glad to hear it worked out for you.
Sent from Gingerbread on a Captivate using XDA Premium App
my buttons were sticking to on my Samsung Captivate , it got to the point where the power button was no longer working and my cappy was out of warranty. I just decided to take my captivate apart and disassemble it (i used this video http://www.youtube.com/watch?v=2y8mRCcQ4jo ) and then i located the power button and used some " CRC QD Electronic Cleaner " and just sprayed it directly into the power button (when i say "spray" i mean i pushed the spray button for about 1 second). After spraying it i pressed the button like 20 times, then i sprayed some more and while spraying (spray for 1 second) i was pushing the button about another 20-30 times. I repeated the spray and push cycle about 10 times (which means i probably pressed the power button over 300 times ), I waited about 5 mins to make sure it was "dry" and then i put the battery back in and test it and It seemed to have cleaned it out and now my power button worked. Then i put everything back together.
Note: I tried to spray and press it with the cappy with the enclosure/case/body on but the button cover blocks the actual button and i was forced to actually disassemble the case, its not to hard just looks intimidating. whole process took me about 45 mins first time.
Note 2: CRC QD Electronic Cleaner can also be found at most local auto parts stores BE SURE TO GET THAT BRAND as it is non-conductive, i repeat GET THAT EXACT BRAND/MODEL Cleaner, cheaper brands might be conductive despite it saying it is safe or does not dry as fast and who knows what might happen, CRC is a known well brand and has a good rep)
samsung captive
I did this and it brought me to the screen downloading and it says dont turn off target and the little adroid is shoveling..is there anything i can do at this point?
offtopicjack said:
Does the button actually depress or are we talking physically stuck? You could always try 'adb reboot recovery' and installing a different kernel.
You installed a I9000 ROM didn't you?
Hold up+down volume buttons and insert usb cable while phone is off. Should bring you to recovery mode where you can one-click ODIN back to stock.
Click to expand...
Click to collapse
That is Download Mode...U can flash a Stock Rom of ur choice by using Odin or Heimdall. See the Stickied Thread for the Master One Click Collection in the Dev Forum.
http://forum.xda-developers.com/showthread.php?p=18370912
Sent from my SAMSUNG-SGH-I897 using xda premium
So the power button on my phone went out, which made getting to download mode and flashing back to stock a lot of fun, let me tell you. I eventually had to buy a JIG.
Anyway, I run ODIN to flash back to stock. It completes and as I'm disconnecting the cable, the battery falls out. (I was able to get into download mode because CM7 auto boots when it had power, something stock does not do.)
So it's flashed back to stock, it didn't have a micro SD card in... but am I right in thinking that the internal cards contents are still there? I.E. My pictures and apps and... the cyanogenmod nightly zip I was using? I can't hit the power button to turn it on so I can't check.
Needless to say, without the power button I can't get my phone back on (Unless a wizard here has an idea?), so my question is... will the files still be there and if they are, how hard does Samsung check these things for voided warranties? Anyone got any experience with their returns? The AT&T store guy says they only reject warranties for water damage, but I didn't exactly volunteer that I had flashed my own rom. If I'm likely to get a $400 hit on my cell bill, I'd rather buy a newer unlocked phone.
TLDR: warranty voiding files might still be on unbooting phone. Will Samsung care?
Do you have an att service center near you? Luckily I did and I just walked in and they checked it a bit (tested it for like 20 minutes). After a quick conversation, the actually just replaced my phone. I told them I wanted a phone with working GPS.
Now if you have to mail it in, that's maybe another story.
It will be mailed.
I assume your jig still gets you into download mode, no? If so, use heimdall/odin to flash something and set it to auto reboot. You could flash something as small as the kernel or maybe just go back to stock once again.
I also want to say that heimdall has an option to try and kick you our of the "phone --!--PC" state and when I tested it while in download mode it just rebooted the phone.
These may be a few ways for you to kick the phone on to let it boot so you can clear the internal SD.
Also, when I take out the battery, insert the USB cable and hold down both volume rockers and put the battery in, I'm kicked into download mode. Perhaps yet another way to turn your phone on?
Use your jig to get into download mode, the use the heimdall one click unbrick in this post
http://forum.xda-developers.com/showthread.php?t=1153310
It will reboot your phone from download mode.
I'm certain the JIG would work, if the phone would power on. Without a functional power button (or a rom that auto boots when powered like CM7), I don't think I can get to DL mode.
bobby98989 said:
I'm certain the JIG would work, if the phone would power on. Without a functional power button (or a rom that auto boots when powered like CM7), I don't think I can get to DL mode.
Click to expand...
Click to collapse
You don't need use the power button to get into download mode. Just plug the jig in and your in download mode. also if your phone has captivate bootloaders just hold down the volume up/down buttons and plug in usb cable to a pc wait about 3 seconds and you should be in download mode, no need to touch the power button to get into download mode.
Ah, well I get no power up from JIG or USB cable hooked to PC holding vol up, vol down, neither or both. Nothing on the screen at all.
bobby98989 said:
Ah, well I get no power up from JIG or USB cable hooked to PC holding vol up, vol down, neither or both. Nothing on the screen at all.
Click to expand...
Click to collapse
plug your phone into a wall socket to charge the battery and leave it for a while, the come back and check to see if you can feel the battery getting warm. If it does get warm try the jig again. If it doesn't get warm you may have something else wrong then just the power button.
If there is nothing else hardware wise wrong with the phone besides the power button and your boot loaders are not corrupted (and as long as nothing is wrong with your jig) the jig should put you into download mode every time.
charged phone, battery didn't warm, but area just above it did. Tried booting with JIG and USB cable and all combinations of volume buttons, to the same black screen.
Sounds like you should go ahead try with your warranty replacement.
But, if i were you i would try an going to an att store or service center, sometimes there with a hardware defect like your power button they will swap the phone right on the spot quick and easy. if not, the worst they will tell you at the store is to send it in for a warranty replacement, no harm in at least trying.
Yeah, I went to the store and best they did was watch me talk to the warranty people on the phone.
The disconcerting thing with the return is that they send me a phone, then I send them mine and if they have a problem $400 magically appears on my bill and there's nothing I can do about it.
If I can get it warrantied, great. If I can't, I'd rather spend $400 on a newer, better phone (instead of a factory refurbished version of the same phone).
I'm surprised there aren't more people with returns experience here...
I did a return for my wife's captivate at the att store. Her phone had random soft reboots. They did not even look at her phone, and just swapped it out with a new captivate.
Sent from my SGH-I897 using XDA App
My cappy was bricked because Odin failed while flashing the boot-loader.....so no boot-loader or anything was on there. I went into the att service center and told them I realized it was off and I couldn't get it to turn back on. Every question they asked me I just said I dunno im not sure. The guy said let me trouble shoot this to see whats wrong....lol he came back and they gave me a new one on the spot.
It seems that you really don't know whats wrong with it so there is no morality issues........IF there were any before lol.
bobby98989 said:
Yeah, I went to the store and best they did was watch me talk to the warranty people on the phone.
The disconcerting thing with the return is that they send me a phone, then I send them mine and if they have a problem $400 magically appears on my bill and there's nothing I can do about it.
If I can get it warrantied, great. If I can't, I'd rather spend $400 on a newer, better phone (instead of a factory refurbished version of the same phone).
I'm surprised there aren't more people with returns experience here...
Click to expand...
Click to collapse
I've had two actual experiences. The first was a soft brick. This happened before anyone really knew about how to build a JIG. This happened within the first 30 days. I was basically in your boat, I had a bunch of crap on the internal SD card and I even still had some i9000 firmware still loaded to the phone. I exchanged it last October and never had any backlash.
The second time I messed up /efs. I was able to flash it back to stock and master clear the phone to remove traces that I had done anything to the phone. This time I dealt with samsung directly. They paid shipping both ways, made sure my phone was not water damaged and actually ended up replacing the mainboard (they seem to do that to fix a ton of issues).
Both experiences I mailed in my phone. I never dealt with a local service center.
Build date 1007 - in service August 2010.
I've been running Pinnacle 1.2 (been on it since v1.0).
Just moments ago I've found the power button to be unresponsive. This happened after I rebooted into recovery, sticking me there for a while.
I was stuck in a recovery loop- pull batt, reinstall batt, automatic boot back into recovery.
Somewhere in the process of trying different combinations of battery pulls with cable installs and volume up/down holds (trying for download mode) I ended up finally launching the ROM, but w/o a power button all I can do is pull the battery, and the moment I do, the phone automatically wakes w/o even touching the power button (which is totally new to me).
Any input would certainly be appreciated.
My first order of business is to flash to stock (JF6, bootloaders and all if all else failed) but being that it automatically boots when the battery is installed I don't think even a jig would help...or is the beer steering me wrong?
I am confused. You can go back to stock or no?
I cannot get into download mode. The only way to power the phone off is via battery pull.
I cant flash anything from recovery because it says the power button is disabled (it is).
As I put the battery back in the phone boots immediately...I mean the at&t screen lights up my palm before I put the cover on or even flip the phone over.
Use an app from market to enter download mode? system toolbox free is one
Used Odin to go back to stock KF1 and still no power button. Now System Toolbox won't work w/o root/busybox. lol
Once my phone falls asleep I can't wake it back up.
It may seem obvious that the power button is physically broken but I don't know why the phone boots up as soon as the battery is installed...that was never the case before this issue came up.
watsa? Anyone?
Can anyone else shed some light on what would make the phone boot when the battery is inserted (happened at the same time the power button became unresponsive), essentially denying me the opportunity to get to download mode.
beyond this point I am consfused myself. I initially blamed Pinnacle and thought going back to stock might fix it which obviosly didn't happen.. It seems like your power button is always "pushed" so as soon as you pop your battery in phone reboots..
watsa said:
beyond this point I am consfused myself. I initially blamed Pinnacle and thought going back to stock might fix it which obviosly didn't happen.. It seems like your power button is always "pushed" so as soon as you pop your battery in phone reboots..
Click to expand...
Click to collapse
On a second thought if it was the case then power button should have messed up functioning of your phone even after powering on. So I am consfused more. Need a hardware expert here
I'm preparing myself to deal with my beloved phone finally letting me down after all the success we've had...it's just really bad timing as I'm currently unemployed, broke and only 13ish months into a 48 month contract.
Ok, so after a physical tear down it seems to be in the external plastic of the button itself?
After removing the outer case and reinserting the battery I noticed it did not automatically boot up. I pressed the actual power switch/button that is connected to the board and the phone then powered up. I let it finish booting and held the power button down and the power options menu popped up. I clicked Power Off and it shut down fine.
This means it certainly isn't Pinnacle ROM (never thought it was, personally), or software related at all. Now to figure out what is going on between the plastic external power button and the power switch on the board.
Edit: Nothing was there? I blew out the dust reassembled the phone and now it works fine. Weird.