My daughter brought her phone home with the WSOD. She said she had put it down and when she came back later it would not turn on. After charging for a while, it turned on and came up to just the logo. I can get to the Hboot but am lost after that. Just before the Hboot menu displays, i can see it checking the SD card for a number of files but none found. I have searched the forum and the thing is, it came with ICS, and all she has done was load AT&T provided updates. It has not been rooted and still shows locked. Every article I find about WSOD is from folks rooting the device. I am not trying to load anything new, just want to get her phone booted, preferably without losing her data. Personally, I am a Blackberry user and know all about loading new images for those, but nothing about Android. If i have to load a new image then I will try to figure that out, but the main question would be, what do I download to keep her running the AT&T version of ICS. Otherwise, I guess it is time to reset and wipe her data or take it back to the store (3 months old)
So has anyone ever had the WSOD without trying to root? What is the best way to recover from this?
Here is the top of my Hboot screen
*** LOCKED ***
HOLIDAY PVT SHIP S-ON RL
HBOOT-1.85.0025
MICROP-0360
eMMC-boot
Mar 1 2012, 17:09:49
sdwedemeyer said:
My daughter brought her phone home with the WSOD. She said she had put it down and when she came back later it would not turn on. After charging for a while, it turned on and came up to just the logo. I can get to the Hboot but am lost after that. Just before the Hboot menu displays, i can see it checking the SD card for a number of files but none found. I have searched the forum and the thing is, it came with ICS, and all she has done was load AT&T provided updates. It has not been rooted and still shows locked. Every article I find about WSOD is from folks rooting the device. I am not trying to load anything new, just want to get her phone booted, preferably without losing her data. Personally, I am a Blackberry user and know all about loading new images for those, but nothing about Android. If i have to load a new image then I will try to figure that out, but the main question would be, what do I download to keep her running the AT&T version of ICS. Otherwise, I guess it is time to reset and wipe her data or take it back to the store (3 months old)
So has anyone ever had the WSOD without trying to root? What is the best way to recover from this?
Here is the top of my Hboot screen
*** LOCKED ***
HOLIDAY PVT SHIP S-ON RL
HBOOT-1.85.0025
MICROP-0360
eMMC-boot
Mar 1 2012, 17:09:49
Click to expand...
Click to collapse
i would take it back to att every fix i would try will wipe data if you want to try them let me know
after more reading that was my conclusion. Seems that every solution starts with unlocking which wipes the phone. I did ask her more questions and she conformed not doing any updates or even downloading from the app store so this phone just up and died. It should not do that on its own so even if i fix it, something is not right with the phone so I am taking it back.
Related
Hey all,
I’m really hoping someone here can help me. I’m made a royal mess of my Roger’s Dream and can’t seem to figure it out. Sorry for such a long post, but I’ve been trolling around for the last 2 days and have tried everything I can thing of.
Here’s the deal:
I tried to root my phone, and somewhere along the line ended up loading the T-Moblie Rom, instead of a Rogers rom, and lost my root access in the process. Since then the phone has updated and I am now running 1.6. I really want to get rid of the T-moblie Rom and reload it with the stock Rogers one, but I can’t seem to get make any head way.
I do have a nandroid backup of my phone but when I try to launch the BootLoader (Power and camera button), all get is multicolored screen with the following:
DREA210 PVT 32B
Hboot-0.95.000
CLPD-4
Radio-2.22.19.26I
Sep 2 2008
Serial 10
I’ve tried reloading RC29, and several others from here, but they all end up generating “00028002 not allowed” errors.
If I try and boot in Recovery Mode, instead of getting the 3 skate boards, I get the triangle and dream picture. Any Update.zip files that I try to install here tell me that they failed because the signature isn’t verified.
Is there any way to undo this mess? I’ve got access to another “virgin” phone if that’s of any help.
Thanks,
RM
Ok... I'm having quite an issue here and i'm not sure what to do next. I've been looking over the forums and I cant seem to find anything that helps.
I have a Sprint HTC Hero CDMA. The device just hangs at the white HTC screen when booted normally.
When booting into recovery, the only option is to delete user data.
I've tried flashing with hboot, I've tried using RUU's.. I cant seem to get anything to get this phone to boot.
Fastboot info:
HERC XC SHIP S-ON
HBOOT-1.47.0000 (HERO20000)
MICROP-0110
TOUCH PANEL-SYN0104
RADIO-2.42.01.04.27
Mar 1 2010,16:02:39
**Additional Notes**
This phone does not boot. So anything required to be done from within android will not work.
ADB does not connect.
Fastboot - REMOTE NOT ALLOW.
I'm about ready to pull my hair out. Anyone able to offer any help?
I'm assuming you've tried deleting user data?
You've tried ruuing with a HERCIMG.zip? (http://www.mediafire.com/?m6x4sr682ruk027)
And after all that it's just looping?
So since ADB isn't connecting, you can't run a logcat to see where it might be hanging?
I probably can't offer much help and late Friday night is a quite time here.
Yes.. have tried deleting user data.. and have flashed several of those packages. I'll try the one you posted and see.
ravious said:
Yes.. have tried deleting user data.. and have flashed several of those packages. I'll try the one you posted and see.
Click to expand...
Click to collapse
That's from this post if you are wondering
http://forum.xda-developers.com/showpost.php?p=9944755&postcount=9
Installed that manually from hboot by moving it to sd, renaming it, and updating. It went through the whole update, said it completed, rebooted.. and same as always.. sitting at a white screen with HTC in green.
ravious said:
Installed that manually from hboot by moving it to sd, renaming it, and updating. It went through the whole update, said it completed, rebooted.. and same as always.. sitting at a white screen with HTC in green.
Click to expand...
Click to collapse
Sounds like it's bricked to me. I don't know what else to tell you, sorry.
are u sure not pressing home+back instead of home+power because thatll go to clear storage and it drives me crazy because i always do it by accident due to big thumbs lol
Me agrees with Bierce,you also can try volume down+power then press home to get to recovery that way. Alternative install htc sync and D/l an ruu from htc site connect phone and start the process all over .I know it's long but the eng-spl is reversible when you unroot but the unrevoked s-off, isn't it's at a different level,and they haven't created an s-on for the Hero that I know of. Good Luck we are here to help
EDIT: If you are s-on you can't use the HERCIMG.zip's. AFAIK but I might be mistakin.
FdxRider said:
Me agrees with Bierce,you also can try volume down+power then press home to get to recovery that way. Alternative install htc sync and D/l an ruu from htc site connect phone and start the process all over .I know it's long but the eng-spl is reversible when you unroot but the unrevoked s-off, isn't it's at a different level,and they haven't created an s-on for the Hero that I know of. Good Luck we are here to help
EDIT: If you are s-on you can't use the HERCIMG.zip's. AFAIK but I might be mistakin.
Click to expand...
Click to collapse
Cannot get to recovery from hboot. Option is selected, but it just hangs at white screen with HTC in green.
I took your advice, about the fat fingers lol and used a screw driver to press the power button to make sure I wasn't hitting the back. It just displays the same white screen.. I'm beginning to think this phone does not have a valid recovery partition.
I've tried running multiple RUU's. It take me into bootloader, uploads, flashes, says it completes, but then just hangs at the same white screen after reboot.
if it dosnt have a recovery itll just go to the bootloader just try an ruu thats probably your best option at this point.
Yeah make sure you very gingerly and accurately press the proper buttons.
aiwetir said:
I'm assuming you've tried deleting user data?
You've tried ruuing with a HERCIMG.zip? (http://www.mediafire.com/?m6x4sr682ruk027)
And after all that it's just looping?
So since ADB isn't connecting, you can't run a logcat to see where it might be hanging?
I probably can't offer much help and late Friday night is a quite time here.
Click to expand...
Click to collapse
Will this method wipe all user data? Or can anyone here help with a device stuck in a boot loop...S-ON...but the kicker is that when I boot into recovery, I get an error saying "no space left on device"...I have posted on another forum and wasn't sure if I should start a new thread, searched some more then I found this. can't remember if I can post links to other forums so I'll wait for an "ok".
I want try try everything possible before I erase all my data...I really don't care about my apps and settings...just my contacts...
My FastBoot info is almost the same as the OP's...
HERC XC SHIP S-ON
HBOOT-1.47.000 (HERO20000)
MICROP-0110
TOUCH PANEL-SYN0104
RADIO-2.42.02.10.29
Mar 1 2010, 16:02:39
kashief said:
Will this method wipe all user data? Or can anyone here help with a device stuck in a boot loop...S-ON...but the kicker is that when I boot into recovery, I get an error saying "no space left on device"...I have posted on another forum and wasn't sure if I should start a new thread, searched some more then I found this. can't remember if I can post links to other forums so I'll wait for an "ok".
I want try try everything possible before I erase all my data...I really don't care about my apps and settings...just my contacts...
My FastBoot info is almost the same as the OP's...
HERC XC SHIP S-ON
HBOOT-1.47.000 (HERO20000)
MICROP-0110
TOUCH PANEL-SYN0104
RADIO-2.42.02.10.29
Mar 1 2010, 16:02:39
Click to expand...
Click to collapse
If you were logged into Google chances are your Contacts are Backed up!
nope...they would never sync right so I just left them as phone contacts
It got stuck last night and i left it on table.today morning it wont boot.no charging lite.when connected to pc it shows quallacom hs usb qdloader 9008???
pls help.
Lasantha said:
It got stuck last night and i left it on table.today morning it wont boot.no charging lite.when connected to pc it shows quallacom hs usb qdloader 9008???
pls help.
Click to expand...
Click to collapse
When you said it got stuck do you mean it wouldn't power on at all or was it stuck on the splash screen? Was you doing anything special to your phone like rooting, installing a custom rom or anything of that nature?
Sent from my HTC Incredible S using XDA Premium App
It got stuck last night while installing an app from market.Then I left it on table so hoping it will finish it by morning.But in the morning it wouldnt powerup at all not even recovery mode and when i plug in to charge charging light wont come up..
It had few reboots and remove battery to fix kinda problems(stuck on some apps) few days back.Since its my first droid I thought Its normal for a droid...
I only installed apps from market.And have not rooted it..
Return it to wherever you bought it... Something is clearly wrong with it... and if you didn't S-OFF, root, or flash it then your warranty will still be in tact.
Thanx. Will do that.Bought it on ebay.\With the shipping costs I would have been better off buying from a local shop
HELPPPPPP! My HTC IS does not pass hboot screen.
The white hboot screen reads:
Alpharev
Vivo PVT SHIP S-OFF RL
HBOOT-1.09.1000
RADIO-3805.05.03.22_M
eMMC-boot
I do have the HBOOT menu. The key work.
When I fastboot/bootloder it just returns to fastboot.
When I choose Recovery or factory reset the phone blinks black and white with the HTC logo in center, and vibrates.
I haven't tried the other options of HBOOT menu.
How this happened?
I flashed the radio with this radio 3805.04.03.22. After the flash no voice for all in/out calls.
Then I thought to reflash the radio with a froyo radio: 38.02.01.17, which created the problem.
This a a big call for help! Any idea how to have my phone back to work, even at factory settings.
dr.pythagora said:
HELPPPPPP! My HTC IS does not pass hboot screen.
The white hboot screen reads:
Alpharev
Vivo PVT SHIP S-OFF RL
HBOOT-1.09.1000
RADIO-3805.05.03.22_M
eMMC-boot
I do have the HBOOT menu. The key work.
When I fastboot/bootloder it just returns to fastboot.
When I choose Recovery or factory reset the phone blinks black and white with the HTC logo in center, and vibrates.
I haven't tried the other options of HBOOT menu.
How this happened?
I flashed the radio with this radio 3805.04.03.22. After the flash no voice for all in/out calls.
Then I thought to reflash the radio with a froyo radio: 38.02.01.17, which created the problem.
This a a big call for help! Any idea how to have my phone back to work, even at factory settings.
Click to expand...
Click to collapse
Please be patience and stop posting your problem on multiple threads!
I have now responded to 2 different posts you made with suggestions to try.
I have a full backup of my phone, at state when it worked (data.img, radio.img, ...).
It is possible to install this backup to my phone, which presently does not go past hboot menu?
dr.pythagora said:
I have a full backup of my phone, at state when it worked (data.img, radio.img, ...).
It is possible to install this backup to my phone, which presently does not go past hboot menu?
Click to expand...
Click to collapse
I must assume that you made this backup using ClockworkMod recovery so you can only install these backup files if you can get into ClockworkMod recovery from the hboot menu when you select RECOVERY.
dr.pythagora said:
HELPPPPPP! My HTC IS does not pass hboot screen.
The white hboot screen reads:
Alpharev
Vivo PVT SHIP S-OFF RL
HBOOT-1.09.1000
RADIO-3805.05.03.22_M
eMMC-boot
I do have the HBOOT menu. The key work.
When I fastboot/bootloder it just returns to fastboot.
When I choose Recovery or factory reset the phone blinks black and white with the HTC logo in center, and vibrates.
I haven't tried the other options of HBOOT menu.
How this happened?
I flashed the radio with this radio 3805.04.03.22. After the flash no voice for all in/out calls.
Then I thought to reflash the radio with a froyo radio: 38.02.01.17, which created the problem.
This a a big call for help! Any idea how to have my phone back to work, even at factory settings.
Click to expand...
Click to collapse
Hey, hows your IS going? you've tried flashing an original RUU using goldcard?
Vibrate 7 times and no boot
Hello,
I've got the "vibrate 7 times and no boot" issue on my Incredible s. Last time I was playing the "Plants VS Zombies", then the phone froze and my phone is not very hot actually. I took off my battery and reboot it, but it froze again on the HTC screen, then I took off the battery again, and then... never boot but only vibrating 7 times.
I've also read many about this issue, But more seriously than the other ones, I cant even go to the recovery(vol minus + power) mode.
The phone is S-ON and I've updated it to 2.3 with HTC OTA.
Would anyone help about this? or should I just send it to repair? that's cost much...
My IS is still "sick" - never beyond hboot menu. The radio flash was a really bad thing, and even the gb flash. A good lesson for anyone - think well before any update!
I played a lot with my IS during these days.
I tryed to install RUU_xxx.exe. The only one which went to the end was a sasktel one. As a result the phone lost S-OFF, which may be a good thig as now eventually the warranty may not considered as void.
I have tried a lot of combinations with PG32IMG.zip. I pou int oit even the files made with clockworkmod. No result so far.
At this point I have lost any hope to fix it. I plan to send it to service.
dr.pythagora said:
My IS is still "sick" - never beyond hboot menu. The radio flash was a really bad thing, and even the gb flash. A good lesson for anyone - think well before any update!
I played a lot with my IS during these days.
I tryed to install RUU_xxx.exe. The only one which went to the end was a sasktel one. As a result the phone lost S-OFF, which may be a good thig as now eventually the warranty may not considered as void.
I have tried a lot of combinations with PG32IMG.zip. I pou int oit even the files made with clockworkmod. No result so far.
At this point I have lost any hope to fix it. I plan to send it to service.
Click to expand...
Click to collapse
As I know about goldcard technique, I cannot create a goldcard without the phone running properly.
My friend asked if I could help him with this old HTC One M7.
He bought it about 2 years ago from some guy who had paid someone to flash some slick ROM on it. It is a world phone (I think?) but it was really wonky on AT&T's network.
DON'T ASK WHY. OR HOW. IT DOESN'T MATTER
Long story short, my friend said he managed to "wipe all data" as a mistake, in efforts to clear the settings/cache to hopefully have it work more successfully on AT&T networks.
Well...he wiped the entire OS somehow.
So he gives me this phone that is literally the worst hard brick I've ever seen. Once upon a time, I was very proficient with the software manipulation of the early Samsung Galaxy phones. My Captivate would have a new ROM every week. Same for the Skyrocket (SII) and S3. Kinda stopped caring when I got my S5 as I deduced that rooting and flashing wasn't really a thing anymore (or worth it at least) . I've gone so far as to "hard brick" my Captivate several times just fooling around and learning by experimentation that I made several trips to radio shack to buy the little resistors to make *the jig*.
This HTC is really kicking my ass up and down the court. It's like playing whack-a-mole. I've literally sat down every night for the past ~2 weeks and put in a solid 45-60 minutes googling and trying different solutions found on XDA and other forums. Every time I make a step forward, it's just another 'brick' wall.
Facts to offer:
When I enter HBOOT (is that what it's called?) it shows data:
M7_WLS PVT SHIP S-OFF RH
CID-SPCS_001
HBOOT-1.44.0000
RADIO-1.00.20.0315
OpenDSP-v26.120.274.0202
eMMC-boot
May 8 2013, 16:30:08:22086
gives options for fastboot, recovery, factory reset, simlock, image CRC, show barcode
So I go into recovery. It loads up with TWRP v2.6.3.0
Won't mount to computer. Okay. Won't access files through file manage. Expected. Sideloader works...kinda.
So, I've been trying about every .zip file I can find in the "help me naooo" forums for this phone.
Through the CID-SPCS_001 thingy, I determined it's a Sprint phone originally. So I stopped trying to shove the square peg of an AT&T RUU into the circular hole of this phone that's *%&@ing me. I then found "RUU_M7_WLS_JB_50_Sprint_1.29.651.7". I also found some other firmwares to try. Can't remember the names of the files or where I got them since the guide I was following said to change to "firmware" to make easier to sideload. I remember finding one .zip that was described as the "catch-all solution answer to all your problems" zip. I tried that, but it required the phone to have more than 30% battery. Even though it said 100% battery in recovery, it kept failing the 30% test.
So, here's the catch. Every time I find a "ahhhh...that's my problem" new .zip solution, the phone won't accept it.
Every time I try to flash something, it results in
Updating partition details...
E:/ Storage Partition '//TWRP/BACKUPS/HT36YS9A014
Installing /'sdcard/sideload.zip' (firmware is not named sideload.zp fyi)
Checking for MD5 file...
Skipping MD5 check: no MD5 file found.
Error flashing zip '/sdcard/sideload.zip'
Updating partition details...
and says "Failed" in red letters below the dialog box.
lather, rinse, and repeat.
I put an updated superSU file on the phone, that someone recommended as a solution to remedy old TWRP.
http://forum.xda-developers.com/showthread.php?t=2592923 post #4
Got the file on the phone. Successfully flashed. But I am pretty sure this phone won't go into fastboot. When I go into the fastboot menu and do "adb devices" on commandprompt, nothing shows up, and I can't do the fastboot commands. At this point, my computer pops up with a "USB device not recognized" message. YES- I do have the HTC drivers installed from HTC's website, and YES I did uninstall the thingy I needed to uninstall.
What can I do next?
Also, my only goal is to get it to be a working phone for now. I just want it to be stock
You will need to use a Win 7 machine or get the hboot upgraded to 1.55 or higher to work on Win 8/8.1.
Sloth said:
You will need to use a Win 7 machine or get the hboot upgraded to 1.55 or higher to work on Win 8/8.1.
Click to expand...
Click to collapse
my computer is now windows 10. And I have access to an OS X machine.
Will the 1.55 upgrade work for windows 10?
Using the commands to flash the firmware (which will update the hboot also) should work on OS X.
As for working on Win 10 after the update I don't know I 'm still on Win 7 lol.
***EDIT***
I have become impatient and gone ahead and tried to download what I think is the right one...
I went on htcusbdriver.com, I installed the latest version, and I've run the installation setup and then plugged in my phone, but nothing happens. My phone makes a noise when it's plugged in but it doesn't show up on the laptop. I even tried re-installing the setup while my phone was plugged in but this also didn't work. I'm not sure what else to try! Any help offered at all will literally make me the happiest girl in the world. Thanks!
I have a HTC One M7, I was out the other night and turned my phone around to look at the screen and it was on the Boot menu...
Tried rebooting the phone and it ended up with an android logo and then onto something else (can't remember I was tipsy!!) and then it ended up on this 'Decrypt Storage' screen... I managed to get it back on the FastBoot screen, tried wiping the data caches etc and doing a factory reset (I'd rather have a phone than no phone AND no photos etc!) But that just restarted back onto the Decrypt Data screen.
I even managed to get onto Developer Mode but I wasn't sure if that's where I needed to be (So many people have similar problems but not quite the same thing!! >.< )
So from what I have read I need to download the correct drivers for my phone, which scares me because I don't know which ones I need.
When I go to power off the phone, airplane mode is turned on for some reason.
This is what it says on the boot screen:
*** LOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.61.0000
RADIO-4T.35.3218.16
OpenDSP-v35.120.274.0718
OS-7.19.401.51
eMMc-boot 2048MB
Nov 16 2015, 20:23:35.0
Can anyone either advise me or give me the correct download link please? I'm not the best at this sort of thing but I really can't afford to just buy another phone
Thanks very much in advance!! :fingers-crossed:
In the same boat - sorta
Hey.
No matter the driver version, I can't get my freshly lineage'd M7 to show up on my computers neither:
With Win10: SyncManager autostarts yet says no device was connected. Windows explorer shows the device as a chargeable one named "One", that's it.
With Win7: SyncManager autostarts and freezes for a bit. Then, everything is the same as mentioned above. Results are reliable.
In probably unrelated matters I can't find any contacts on my SIM card. That's super strange since I managed to hope with my ages-old SIM card from Nokia Ovi to WinMobile to BlackBerryOS to HTC Android without any troubles or need to format any contact files.
But I still think alurasweek and me both have the same false core settings enabled maybe? *lookscepticalatthephoneasifitwasastrangelymagicalthingfromanotherdimensionwhereendlesslinesofnumberscarryallmeaning*