I just got my phone acouple days ago, i havent even had for 5 days yet.. i havent dropped it or gotten it wet but the battery completely died last night and I didnt put it on a charger until i woke up this morning.. well I tried to turn it back on (it is fully charged now - ~8hour charge) and it is stuck in boot loop.
The LG screen only shows once, but the screen after keeps cycling itself (blue screen with the TracFone Wireless INC logo) and wont move past that screen (it also does not go back to the LG screen either.. so its not a "complete" boot loop...)
Any ideas on how to fix this or what the hell is going on?
I already called TracFone and they are no help, they want me to send it back in and they will send a replacement once they get my phone (roughly 10days before i get a phone....)
This sounds like faulty unit. I would replace it.
dflt said:
This sounds like faulty unit. I would replace it.
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i totally agree, i just wish there was a temporary fix so i dont go phoneless for the next 10days :crying:
will the LG Recovery tool (i think thats what its called..??) fix my problem?
I am on ubuntu and do not want to go throught hte trouble of installing windows or bugging a neighbor to let me use their computer if its not worth the try
I AM GOING THROUGH PHONE WITHDRAW!
Related
Hi all, just wondering if anyone else has had this problem...
Last week, on a very hot day in Australia (36*C), I received an SMS message whilst the phone was charging....
Anyway, this turned the Diamond on, and it connected to Wifi, and stayed powered up (for some reason) for a couple of hours....
Anyway, the phone was very very hot when I unplugged it, and since then it has been playing up very badly...
The problem has been getting worse and worse, and Now I am at the stage where the phone is almost bricked !
When I switch on the phone, I am presented with a white screen. (It doesnt boot up)
If I power up holding down the Volume Down, Rest, Power Button, I can get into the bootloader screen.
I can even reflash the phone with a new Rom....
If I reflash, the phone may run for a minute or so, then crash, and refuse to power on..... (Same problem as above)
Im reluctant to send the phone off for warranty, as they cannot give me an estimate of if it can be fixed, when it will be fixed, or what day of the week it is.....
Has anyone else had this problem, and if so, how did they fix it ??????
(Im hoping I just got a dud version... I love this phone, but I am hoping this is not a common problem !?!?!?!)
Cheers for any help anyone provides !!!!!
try removing battery for 10-15 and make sure your running a 1.93 rom because 1.37 and older are known for heat issues.
you may have already done this, but its not in your first post and there are order of operations to follow.
hey buddy even i hav the same problem..it just restarts after heating up..and after 2 restarts it doesnt even go beyond 1st diamond loading screen...dont know what to do....
Guys, send your phones back to repaired or replaced. Just explain to your provider what is going on and I'm sure they'll try to help.
yea buddy...i guess so...thats the best way i can get my diamond fixed..
So I decided that i wanted to try hero the other day so i did some searching and made sure i had everything required ....newest radio... check.....pvt board...check...rom ready to flash...check...i went through the whole proccess and got KiNgxKxROM up and running for at least a day and a half...then lastnight i was playing around with the phone and it reboot on its own (kinda like the random reboots i used to get when i first got the phone)...it went to the G1 screen then just went black..so i pulled the battery and tried to reboot...now i have no response from the phone what so ever...its totally dead as far as i can tell
i saw that someone had success by putting another sd card in and trying to boot but that does nothing for me
I am trying everything i can because somehow enough moisture crept into the phone to cause the little "your not getting another g1" sticker to turn red
any way i am hoping that some how my situation has a remedy but i doubt it does
newspeak said:
So I decided that i wanted to try hero the other day so i did some searching and made sure i had everything required ....newest radio... check.....pvt board...check...rom ready to flash...check...i went through the whole proccess and got KiNgxKxROM up and running for at least a day and a half...then lastnight i was playing around with the phone and it reboot on its own (kinda like the random reboots i used to get when i first got the phone)...it went to the G1 screen then just went black..so i pulled the battery and tried to reboot...now i have no response from the phone what so ever...its totally dead as far as i can tell
i saw that someone had success by putting another sd card in and trying to boot but that does nothing for me
I am trying everything i can because somehow enough moisture crept into the phone to cause the little "your not getting another g1" sticker to turn red
any way i am hoping that some how my situation has a remedy but i doubt it does
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this is not caused by the software sounds like your phone got a little wet some how and it messed up. try putting it in bowl of rice and if that does not work try a new battery.
tried a battery today at the store
i guess if it did get wet it could manifest itself a long time after the fact
well worth a shot regardless thanks for the advice
newspeak said:
tried a battery today at the store
i guess if it did get wet it could manifest itself a long time after the fact
well worth a shot regardless thanks for the advice
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yeah i split soda on a keyboard once it did not start acting strange for 3 or 4 days after that. and pull the battery and take it out then complete submerge it for at least a day. but the damage is most likely done
Hey, something similar happened to me a few months back.
I use to get a lot of random reboots and it was quiet annoying and then one day my phone rebooted and it had a black screen, I took the battery out and put it back in and the phone was unresponsive.
When you plug in the charger does the red LED turn on or is it dead?
Mine, the led never turned on but it go warm because it still charged the battery.
My motherboard in the phone was fried somehow, I can assure you this isn't from the Hero rom at all because my phone died before I was even into roms.
Call HTC America (or where ever your from) and then tell them your problem and ask for an RMA repair, if the same thing happened to your phone as mine then you don't have to worry about them finding any "illegal software" (Root, and anything else that didn't come on the phone besides apps) I had root enabled and that voids the warranty but there would be no way for them to check so they would just replace the mainboard and send it back. In total it cost me 8 dollars to ship the phone and I had it back within a week - two weeks.
I hope this helped out!
EDIT: Is your water damage sticker red? I wasn't able to understand weither it was or not. I think it is and I just spent this entire time typing this long post for nothing then eeep! If it is, get an LG Vu Battery and replace the sticker with the one on the battery, I'm pretty sure they are identical.
Eh both stickers are red
thanks again ...it actually makes me feel better that it wasn't me messing around with hero that got me here
It just sucks having to pay the same amount as they are currently charging new customers for the phone under contract through the stupid insurance
ok heres my problem. happened about 7+ days ago... well i took it off my computer charger and the screen was messed up when it was closed but when i opened it "Flipping keyboard out" the screen worked fine... so posted on here i had this issue... I at first thought it was a battary problem so i purchased 3700 MaH Tripple life battary... once i got it 2 days ago same problem yet worse.... so heres how it looks
~Turn On Phone
-No T-Mobile Screen Showing
-once Rom Loads it shows yet its Fuzzy like its missing pixels but cant be the problem because i never dropped it.
~Rom Loads
-Screen Still Fuzzy or Scribbly if that helps... can do some basic functions can mount it when I hibernate it and turn screen back on... but doesnt do much
From there tried going into BootLoader "Camera+Power"
Took out battery a few Times Placed it back in
bootloader will come up with backlight but thats it so its a black screen... cant make any Functions.
I can however get into Recovery Mode... yet it looks Fuzzy aswell...soo
what Im asking all of you guru's is... "is my phone bricked..."
Running SuperBad CM5 1.2.5 Test 4 currently not sure if i installed Danger SPL and I cant Check... i had the radio 2.23.02 etc... please reply dont wanna spend 150$ for a new g1... when there could possibly be hope
*Bumping* i had to bump my last like this aswell... Moving out of state in 7 days so Kinda wanna Fix this issue a little Faster Can anyone take a Look Into This
You're phone is not bricked. Sounds hardware, though, not software. You can either warranty if you still have one, or open it up and make sure all cables are securely connected. If both of these fail, you're in the market for a new G1.
ok so what kinda screw driver do i need lol.. i know sounds n00by i used a eyeglass one that seems to be no help... looks like a allen wrench..?
You're going to void the warranty by opening it. Recovering your phone back to stock and sending it in will most likely get you a replacement if you're still under warranty. If you want to disassemble it, you can try this video hxxp://youtube.com/watch?v=3PdhXx3g9nU just replace hxxp with http.
I've replaced my phone twice, and each time I get another they extended my warranty. I've had it since Nov 08 and my warranty is still good for that reason. You might wanna check if your warranty is still good before opening it.
It does sound hardware related but since you can get to recovery can you try a wipe and see if that will do any good.
I got a secondhand Xperia T a couple of months ago. The phone was originally bought in 2012 in Ireland. The phone is now unlocked to any network.
Friday two weeks ago the phone stoped working. What happened was, the battery was on around 15%. By the time i got round to charging it it had gone flat. After plugging it into the wall charger for around half hour the solid red light was on indicating charging but the phone wouldnt turn on. I left it for a while but it was still the same. I notcied that when i pressed the unlock button the screen would slightly light up but no picture. the phone could recieve texts and calls but i couldnt see anything. I took it to my nearest phone specialist. He tried re installing the software but had no luck. He said it was bricked. I then gave it to my uncle who is usually nifty with these sorts of things. He also came back and said it was bricked. I then did some reading of my own and came across the advise to re install soft ware through pc companion. I did that and it said it was successful but the phone was still the same.
Last night i was following the repair thread on here (cant find link right now)
The problem i had was i didnt know witch stock ftf file i need to download or where to download from.
Can someone give me a link to an irish stock ftf and give me a quick run throuhg of how to fix
P.s. This is whats happening with the phone now:
When plugged into the wall charger I get a green light, that goes out after a few seconds then the changes to red and proceeds to charg normally.
Phone still vibrates, and receives calls.
When the on button and + or - vol are pressed it vibrates like its supposed to but then nothing happens
If it still receives calls and you've already used PCC to repair the software and it said successful then its clearly not bricked... I'd suggest start looking for a replacement screen.
smiffy2k14 said:
I got a secondhand Xperia T a couple of months ago. The phone was originally bought in 2012 in Ireland. The phone is now unlocked to any network.
Friday two weeks ago the phone stoped working. What happened was, the battery was on around 15%. By the time i got round to charging it it had gone flat. After plugging it into the wall charger for around half hour the solid red light was on indicating charging but the phone wouldnt turn on. I left it for a while but it was still the same. I notcied that when i pressed the unlock button the screen would slightly light up but no picture. the phone could recieve texts and calls but i couldnt see anything. I took it to my nearest phone specialist. He tried re installing the software but had no luck. He said it was bricked. I then gave it to my uncle who is usually nifty with these sorts of things. He also came back and said it was bricked. I then did some reading of my own and came across the advise to re install soft ware through pc companion. I did that and it said it was successful but the phone was still the same.
Last night i was following the repair thread on here (cant find link right now)
The problem i had was i didnt know witch stock ftf file i need to download or where to download from.
Can someone give me a link to an irish stock ftf and give me a quick run throuhg of how to fix
P.s. This is whats happening with the phone now:
When plugged into the wall charger I get a green light, that goes out after a few seconds then the changes to red and proceeds to charg normally.
Phone still vibrates, and receives calls.
When the on button and + or - vol are pressed it vibrates like its supposed to but then nothing happens
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mdc1983uk said:
If it still receives calls and you've already used PCC to repair the software and it said successful then its clearly not bricked... I'd suggest start looking for a replacement screen.
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and is it common for screens to just brake out of no where, without hitting or dropping the phone.?
smiffy2k14 said:
and is it common for screens to just brake out of no where, without hitting or dropping the phone.?
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I've had that happen to a laptop a few years ago. Came out of the wintery -10°C outside into the balmy 25°C of a friends home, 2 minutes later I took the laptop iut of the frozen bag and the temp shock was enough to crack the screen.
So yes, it's possible, but with shrinking screen size the probability of this decreases.
I don't know where you're from, but (winter) weather can be an electronics killer. Especially when the device is heating up rapidly after being brought out of the cold into a warm house or car. Rapid temp shifts can lead to cables moving out of their connectors, solder joints cracking and air moisture can condensate and move into delicate electronics
i live in ireland, it is probally 5'c at night in my house where the phone was and it wouldnt be much warmer in the car and then in work, so i dont see that being the problem, especially since it has been colder and had no effect on the phone
smiffy2k14 said:
and is it common for screens to just brake out of no where, without hitting or dropping the phone.?
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Well no its not common, but neither are bricked phones that receive calls, SMS and successfully take a software repair
I stand by what I said but if you want to try flashtool take any stock rom you like just follow the guide. They all have all languages so I'd go for generic CE1 if you want unbranded and CE2 if you want Skyfall theme these are new 4.3 ones. You could even apply a older 4.1 and let it update from that if your region is even out yet.
alright ill try that later then, whats the difference between branded and unbranded.?
also can you link a stock rom for me
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
Info
Robin94 said:
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
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first of all you should make it clear If it s software problem (which level of software) or hardware
to get this u can Repair Xperia firmware by PCC to install fresh firmware
after that if problem remains u can be sure that problem is in hardware and ask for replace
in repair center they may just install new rom and return it so just ask for replacement
:good:
I k now this post is a little old but I have the same problem. After 6 weeks of flawless use my Z3C suddenly died. Nothing would bring it back to life. I spent several hours on the phone to sony support to no avail. We tried numerous manual and computer related fixes to no avail (including flashing a new stock rom which didn't work because no phone could be detected). Finally the tech gave up and said to return to return it to where I bought it. I was in the process of doing that when suddenly the phone worked again when I pressed the power button. battery charge was showing as 74%. Unfortunately I didn't do a factory reset while I had the chance.
This afternoon I didn't use the phone for 3 hours and now it's dead again. Nothing will wake it up again.
To me it sounds like a hardware fault, not software. This is a near new phone. This shouldn't be happening. I've searched the net and found numerous others having the same problem and in every case it has resulted in a replacement phone. Unfortunately my phone seller is a long way away. I guess that will teach me to buy local and pay and bit more.
Any suggestions please as I'm desperate.
I'm also in the same boat where my g/f Xperia Z3C just died and unfortunately the phone is out of warranty as it was a grey import and not local Aussie stock.
I have tried everything to get it working. When it does switch on it doesn't last more than a few hours before it goes back to a permanent coma.
I've wiped the rom and started from scratch when it was working with the Sony Xperia Repair centre but with little success.
I was left with little choice but to take it to a repair centre to find any faults with the hardware but I'm not feeling that confident they can fix the phone without replacing the whole board which isn't worth it.
Same thing.
Hello,
Today my phone shut downs itself and i realized it after 2-3 hours.Can't force reboot with volume up + power or the yellow button near the sim slot.Also no leds working to confirm if it takes electricity or not.My phones screen changed about a month ago due to having volume changes in 3.5 mm jack while listening music.Funny thing is i gave my phone for that same reason 8 months ago and they did not changed the screen and when i asked why you changed the screen, the lady said because 3.5mm jack is together with the screen(which i do not believe).I am hoping for device to wake up like jesus...
Edit: Does android have a log that reports every incident like windows does?If so how can i access it to see why my phone decided to die and ressurected by itself?I can't get this device to technical service cause it is fine now but i want to make sure it does not happen again.