Related
So I'm one of the people that's been having major issues with the red light/ no boot issue.
I think the issue (for me at least) is a hardware flaw. Upon completing the steps to reboot the phone (take case apart, disconnect battery, connect power, wait for battery charge indication, reconnect battery) I can get the phone to boot and function just fine.
I have discovered that upon screwing the battery connection back into the phone, it applies a bit too much pressure on the connection which sends the phone back into the redlite "no boot" mode.
TL;DR, If the battery is connected to the phone too "tightly" with the screws, the issue is caused.
Hardware flaw? I think so.
My Fix? Took out the connecting screws, the connection seems to hold without them and there is no more pressure on the connection without the added thickness of the screws (when putting the back of the case on)
EDIT: Here's a video of what I'm talking about, for those of you who haven't had to deal with this (yet?)
Video of Issue
Hey Google/LG, if you're reading this, Send me a new phone, please!! This is unacceptable!
Good find. Maybe you could try packing the back in places so that no pressure is put on the battery
Michealtbh said:
Good find. Maybe you could try packing the back in places so that no pressure is put on the battery
Click to expand...
Click to collapse
Good Idea, will try it if I encounter this problem again. Seems to hold up, though, even when pressing on the back of the case where the connection is made (down and to the left about 0.5cm from the "n" on the back of the case).
bump--I think people should really see this.
Nice find dude!
I always thought it was a software issue but turns out it is not!
It's still strange that most people have encountered the issue when benchmarking.
Sent from my Nexus 4 using Tapatalk 2
alwaysbboy said:
It's still strange that most people have encountered the issue when benchmarking.
Click to expand...
Click to collapse
Perhaps it's just a coincidence. I'll still stay away from benchmarking, though.
alwaysbboy said:
I always thought it was a software issue but turns out it is not!
It's still strange that most people have encountered the issue when benchmarking.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
If the finding is true then here my theory on why it happens mostly during benchmarks.When you run benchmarks, your phone and battery heats up a lot. This can cause the connectors to expand causing screws to get tightened.
i can confirmed this find is true, altough its kinda late for me to read this thread.
here is my version.
im a proud owner of nexus 4. got my phone from the 1st batch order, and the original bumper also :angel:
this morning while watching my kid at school, got nothing to do but overclocking my nexus 4 with morfic's latest beta kernel.
silly i put the min and max at 1.8++ghz and run an antutu test on it. and in another 5 seconds the N4 turned off and practically dead. all buttons combo were negatives. as soon as i arrived home i plugged in the official charger. it just blinking red. few moments after i plugged in the N4 to my laptop. blinking red and driver installed notification showed up. then the red light gone. like forever... no red when i put it on charger nor when connected to the laptop.
ok its a dead meat. im in JAKARTA n got my n4 from the US. none of any LG service centre in my country could help me with it. and the RMA things just too far from me.
so since i left with zero to none option, i was wondering "what if i take off the battery?"
i remember read an article from ifixit about how to teardown the nexus 4 then i found the link.
here it is:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
what i did was:
1. follow steps number 6 [pictures #1 & #2]
2. number 7 [pictures #1 & #2]
3 and number 9. [pictures #1 & #2. no need do the pictures #3]
4. see the white wire with blue sticky tape right next to the battery? i dont know what is that but i unplugged the golden head off also.
i left it that way for 10 minutes before i put it back all together again [ including the screw battery port holder. just dont screwed them too tight. give a small effort to none power ]
all done and i pressed the power button. its ON like nothing happened before.
when im about to share my fixed in the other thread, i got someone direct me to this thread. so here i am confirming this fixed is legit
Wow!! This fixed my nexus that didn't even have an LED light. You are a life saver!
It's been dead for a week and I was just waiting on warranty. But now it's up and running like a bawse!
Hi
ethugp3pp3r said:
So I'm one of the people that's been having major issues with the red light/ no boot issue.
I think the issue (for me at least) is a hardware flaw. Upon completing the steps to reboot the phone (take case apart, disconnect battery, connect power, wait for battery charge indication, reconnect battery) I can get the phone to boot and function just fine.
I have discovered that upon screwing the battery connection back into the phone, it applies a bit too much pressure on the connection which sends the phone back into the redlite "no boot" mode.
TL;DR, If the battery is connected to the phone too "tightly" with the screws, the issue is caused.
Hardware flaw? I think so.
My Fix? Took out the connecting screws, the connection seems to hold without them and there is no more pressure on the connection without the added thickness of the screws (when putting the back of the case on)
EDIT: Here's a video of what I'm talking about, for those of you who haven't had to deal with this (yet?)
Video of Issue
Hey Google/LG, if you're reading this, Send me a new phone, please!! This is unacceptable!
Click to expand...
Click to collapse
This is simply a fault with your phone. Most likely a chip or component isn't soldered correctly or you have a dry joint. When the board is flexed by some force it is breaking or making the connection.
The time will come when even this "fix" for you stops working.
The reason the phone is sometimes failing during stress tests and not coming back on is a safety device. The lithium battery is reporting it is under stress or too hot and the phone shuts down to avoid an explosion. Because there is a big chance the battery is permanently damaged and so potentially dangerous the phone remains in a safety condition wanting to be returned to the manufacturer for testing. Lithium batteries if damaged can explode, imagine if a phone explodes next to your face while you are talking on it? The manufacturers, not wanting a law suit that disfiguring someone might bring, deliberately er on the side of caution.
It's a bit like the limp home mode some cars have when they detect some parameter outside of the norm. You might be able to reset that back to normal by some hack found on the internet but it hasn't fixed the underlying cause.
Regards
Phil
This thread should be stickied as this is a common problem with the Nexus 4.
Just wrote this to bump the thread back to first page so more people can see
Sticky This!
This needs to be stickied!
I'm having a similar issue with my completely stock nexus 4. I can only turn the phone on when it is connected to charger, but this is also very rare. If I manage to turn it on, it shows I have -22% battery left and this doesnt change. I can enter bootloader when charger is connected. I have left it charging overnight, but still it doesn't boot without the charger connected.
Any idea if the fix described here can help me? Can LG service somehow see that the phone has been opened?
I live in unsupported country, so I can't send the phone back to Google. My only hope is this fix here or my local LG service, but I'm not sure if my local LG can even help me, because the phone is not sold here.
Ahhh good thoughts. I've got a replacement battery on the way for that reason... Hopefully it's a problem there.
Sent from my Nexus 4 using xda app-developers app
Nexus 4, 8Gb, in UK
It arrived Sat (2 days ago) @ 80% charge & about 5 mins after unpacking I noticed it was the 8Gb & not the 16Gb I had ordered
Phoned google for RMA - currently awaiting replacement.
Repacked it, took it to work, had a play, installed maybe 3 apps, browsed a lot though - reboxed it afterward. as I had no case & as I didn't want to risk the RMA I decided not to take it next day.
Case arrives from amazon & I'm back to work today, so I decided to risk it - nexus battery almost dead & powered off.
Connected charger - nexus indicates charging on screen when power button is pushed.
As I lift the phone to power it on 20mins later, charging display blanks & red light starts blinking - swap cable, charger & check connections - all ok - nothing but a red light on a dead phone.
*panic*
read internet: wasted half an hour on button combos streetfighter would be proud of
Found this post here:
http://forum.xda-developers.com/showpost.php?p=37461951&postcount=3
"Seems to hold up, though, even when pressing on the back of the case where the connection is made (down and to the left about 0.5cm from the "n" on the back of the case)."
After pressing down around there, the red light clears instantly, small vibration & nexus is now charging again.
Am glad I'm sending this unit back, if replacement does this within 30 days then I will give up on LG & wait for next gphone; between this and the glass cracking issues I read of, this may not be the best nexus ever quality wise.
tl;dr Almost virgin Nexus got red light & unresponsive on first charge. After all else failing, firmly pressing the back, directly above the battery connection area immediately revived it...
kwft said:
Nexus 4, 8Gb, in UK
It arrived Sat (2 days ago) @ 80% charge & about 5 mins after unpacking I noticed it was the 8Gb & not the 16Gb I had ordered
Phoned google for RMA - currently awaiting replacement.
Repacked it, took it to work, had a play, installed maybe 3 apps, browsed a lot though - reboxed it afterward. as I had no case & as I didn't want to risk the RMA I decided not to take it next day.
Case arrives from amazon & I'm back to work today, so I decided to risk it - nexus battery almost dead & powered off.
Connected charger - nexus indicates charging on screen when power button is pushed.
As I lift the phone to power it on 20mins later, charging display blanks & red light starts blinking - swap cable, charger & check connections - all ok - nothing but a red light on a dead phone.
*panic*
read internet: wasted half an hour on button combos streetfighter would be proud of
Found this post here:
http://forum.xda-developers.com/showpost.php?p=37461951&postcount=3
"Seems to hold up, though, even when pressing on the back of the case where the connection is made (down and to the left about 0.5cm from the "n" on the back of the case)."
After pressing down around there, the red light clears instantly, small vibration & nexus is now charging again.
Am glad I'm sending this unit back, if replacement does this within 30 days then I will give up on LG & wait for next gphone; between this and the glass cracking issues I read of, this may not be the best nexus ever quality wise.
tl;dr Almost virgin Nexus got red light & unresponsive on first charge. After all else failing, firmly pressing the back, directly above the battery connection area immediately revived it...
Click to expand...
Click to collapse
So you didn't even take it apart to revive it? Interesting... I haven't had this issue myself in the 2 and a half months with this phone, but nice to know what to do if it arises.
It sounds like it could be dodgy solder joints, although I'm tempted to say that I'm currently ****ting myself. Things like glass cracking doesn't worry me, people are clumsy and that usually will cause that. However, we have no control over the quality of the circuitry inside.
The thing is, the poster above says wait for the next GPhone, it's been announced for next year. So you're going to be waiting a hell of a long time. This phone I hope will suffice while you do so however.
kwft said:
After pressing down around there, the red light clears instantly, small vibration & nexus is now charging again.
Click to expand...
Click to collapse
Nice to see that helps. I need a fix that allows me to "pull" on it and then push it again
My HTC ONE (M7, not rooted, no mod bootloader or anything else) suddenly died the other day. Had it in a charger/holder in the car, was reading messages, as the phone froze, nothing to do. Tried normal restart, nothing happened, then tried to hold power button for some ten seconds, the screen turned off, and the charging light stayed lit red. Next I tried to hard-reset with power and vol. down buttons, after that the phone bricked. No lights, no response at all, just plain dead.
I updated to Android 4.3 a few weeks ago, without any glitches, worked fine until...
I returned the phone to my dealer and after a day, I got a message that the phone has to be shipped to HTC for further repair attempts.
I had the same thing with my old HTC One V, just died. searched the net and found several others with the same problem, seemed to be common fault. Got it repaired, worked fine since then. I also did a search for problems with the ONE, but found nothing.
Could it be the same with the ONE? Probably I'm one of the first with this problem, and we have to expect a lot more of this?
Others with the same problem?
hetc said:
My HTC ONE (M7, not rooted, no mod bootloader or anything else) suddenly died the other day. Had it in a charger/holder in the car, was reading messages, as the phone froze, nothing to do. Tried normal restart, nothing happened, then tried to hold power button for some ten seconds, the screen turned off, and the charging light stayed lit red. Next I tried to hard-reset with power and vol. down buttons, after that the phone bricked. No lights, no response at all, just plain dead.
I updated to Android 4.3 a few weeks ago, without any glitches, worked fine until...
I returned the phone to my dealer and after a day, I got a message that the phone has to be shipped to HTC for further repair attempts.
I had the same thing with my old HTC One V, just died. searched the net and found several others with the same problem, seemed to be common fault. Got it repaired, worked fine since then. I also did a search for problems with the ONE, but found nothing.
Could it be the same with the ONE? Probably I'm one of the first with this problem, and we have to expect a lot more of this?
Others with the same problem?
Click to expand...
Click to collapse
I would check that your chargers (including your car charger) returns the correct current, with a Fluke or something similar. For all we know one of your chargers could be faulty and giving out too high voltage, messing with the lifetime of your battery/batteries.
I've never heard of his kind of incident though. But then again, these kind of things can always happen with electronics...
I wouldn't say it's uncommon. Read this http://forum.xda-developers.com/showthread.php?p=45632154
Sent from my HTCONE using Tapatalk
I'm on my 4th One, and it's dying as of today. 4 phones in 3 months.
Two of them overheated and drained fast than could be charged, one died like you described, and the other had a screen that didn't display anything half of the time.
Yup same issue for me...
Was using my One.. Ended a call.. Screen went black and couldn't start it!!
When i put the charger in the charging symbol came up on screen but still could not boot the handset... Tried all the options of holding down the keys and even shining a light on the sensors while booting, nothing!
Called HTC.. They arranged to pick it up.. Went into repair.. It was returned 4 days later working once again. I have no idea what they did but it's working now. And now up for Sale!!! Shame as i loved the handset but I'm not that impressed
Sent from my Nexus 5 using xda app-developers app
I've got my phone back january, 4. and got the following description:
Repaired at High Level repairshop
Replaced parts:
Speakers
Flex board
Camera
Micro sim tray
Cover part
LCD Display
Touch module
Main board
Battery
Software updated at extern shop
Basicly a new phone... But absolutely no explanation about what was wrong
Hi there,
I have a common issue. I ran out of battery and i left it charging but the % didn't rise. Tried all the charges in the house, for wall and computer. After 1 hour the red light stopped blinking and the One didn't want to do anything. Tried everything and when I gave up I ordered a new battery. Today I just replace it extremely carefully and when I tried to turn it one Bang, the same thing. Still does not one to power on. I come to think there is something to do with the main board or some little part that does not give a proper contact.
Does anyone of you know what I can do now or at least how to check if the problem come from something else?
Thank you very much!
Отправлено с моего HTC Incredible S
---------- Post added at 11:44 PM ---------- Previous post was at 11:41 PM ----------
Re: [Q] HTC One Suddenly Died! Common Issue?
Being new to Sony Xperia phones in particular and Android in general, are there any "standard fixes" for when a phone seems to be dead?
After routinely putting the phone to sleep with about 35% battery capacity left, I now can not rouse the phone, nor charge it.
Long press (20 seconds) of power button was my first try. Pressing the yellow reset button in the compartment with the SIM was next. Neither had any effect. Tried a recommendation I read to press the power button and volume down button. Nothing. Charging via the wall wart on mains power and via computer USB port seems to be not working as well -- at least no notification light is on. I will leave it plugged in for a few hours to see what happens, JIC.
Any other things I should try before taking it back to the Sony store? Not sure the stores here in Thailand even take back defective phones as they are not bona-fide Sony stores. They are licensed resellers.
I bought the phone on 18-October-2014, and have not done any rooting or "modding," just normal (?) user actions like adding a few apps and making a few calls.
I think you've done everything to get the phone up and running, take it back to the shop and ask for a replacement or your money back. That would work in uk not sure about where you are?
Thanks. I was hoping there was some esoteric ritual I could perform.
I'm going to wait a day or so to see if it resurrects, like a few people have reported. If it remains unresponsive, I'll try the store. I also seem to recall seeing a Sony repair center someplace.
Same problem
Great, you're not alone out there.
I got my Sony Z3 Compact on the 25th of October. Also didn't do any unsupported things with it. No unlocking, no rooting or tweaking. Only original apps from App Store.
After long-pressing the on/off button, I selected the restart option on the screen. Then everything just stopped. A brick.
Tried power+volDown (nothing happens), tried USB connecting to Sony flash tool "Emma" (nothing happens when connecting to a PC, basically the same as not connecting a cable to anything, device manager doesn't find any device connected), tried yellow hard-power button. Nothing happens - a complete brick. Even after connecting a charger, the light does not come up. The battery was almost full (about 90%) at the moment of disaster.
Gotta carry it to the service.
Did you fix your brick?
Phoneless in Thailand
No, I couldn't revive my phone. I took the phone to the Sony-licensed store where I bought it and they wouldn't replace/refund it. They only replace within seven days of purchase, and I went to the store on day #11. (The phone bricked on day #9, but I waited a full 24-hour period to see if letting the battery drain further might help.)
Took the phone to the "Sony Service Center" which is only a collection center to send damaged goods to Bangkok, a two-hour drive up the road. I should expect to hear from them in "three to four weeks." Having lived in Thailand for as long as I have, that translates to "You'll be lucky to have your phone back by New Years Day." Considering they should get the phone within a day, they must have a LOT of damaged products in queue if I can't even get a status report for at least three weeks.
Hope you have better luck.
Luckily I got my brick replaced on 12th of November. So far so good - the new Sony Xperia Z3 Compact is working and I love it. Hope you will also meet your beloved soon...
Hello !
A few weeks ago my XZ fell down and the display (glass,lcd,touch) was broken so i had to fix it. I decided to fix it by myself, i bought a display and started to do it on my own. Everything went fine. After I finished i wanted to charge my phone and the red (bright) led was on. I knew, that this was the symbol for charging so i was happy and waited a few minutes. But my phone never went on, there was no Sony Logo, no battery logo, nothing, no vibration. I decided to take another look into my phone, and checked if anything wasn't right reconnected, but everything was correctly. With still no success i thought, the battery was dead (because it lay down about 4 weeks with no power) and ordered a new battery. I inserted the battery, but all i got was this damn constant red light. (at the beginning its a bright light and then switches to a darker light).
I read about 5 Million forums and got in contact with flashing my device. First i tried it with the Companion (no success), later with flashtool (no success).
All i have to say is that, i dont even now if my screen is working, i easily come in fastboot/flashmode and i'm definitly at the end of my possibilities. I need someone's help, and if you say my phone is completely damaged, then please say, so i can stop working on this matter and sell it!
Thank you very much, and sorry for the long read.
Giasab said:
Hello !
A few weeks ago my XZ fell down and the display (glass,lcd,touch) was broken so i had to fix it. I decided to fix it by myself, i bought a display and started to do it on my own. Everything went fine. After I finished i wanted to charge my phone and the red (bright) led was on. I knew, that this was the symbol for charging so i was happy and waited a few minutes. But my phone never went on, there was no Sony Logo, no battery logo, nothing, no vibration. I decided to take another look into my phone, and checked if anything wasn't right reconnected, but everything was correctly. With still no success i thought, the battery was dead (because it lay down about 4 weeks with no power) and ordered a new battery. I inserted the battery, but all i got was this damn constant red light. (at the beginning its a bright light and then switches to a darker light).
I read about 5 Million forums and got in contact with flashing my device. First i tried it with the Companion (no success), later with flashtool (no success).
All i have to say is that, i dont even now if my screen is working, i easily come in fastboot/flashmode and i'm definitly at the end of my possibilities. I need someone's help, and if you say my phone is completely damaged, then please say, so i can stop working on this matter and sell it!
Thank you very much, and sorry for the long read.
Click to expand...
Click to collapse
Bro i think the problem is with your display. I think it not installed properly.
Ess Arr said:
Bro i think the problem is with your display. I think it not installed properly.
Click to expand...
Click to collapse
Are you sure ? Because i followed a video and it was very easy.. but somehow you could be right. I will check another video and going to do it again. Thanks for your advice.
Same problem is here but vibrations are there
Sent from my condor using XDA Free mobile app
---------- Post added at 04:47 PM ---------- Previous post was at 04:46 PM ----------
PlZ help
Sent from my condor using XDA Free mobile app
Maybe motherboard got damaged or check the connections
I checked again my inner phone and, okay im new in fixing phones, but it seems to me that nothing got damaged, everything looks fine, the flex bands don't look different as they are shown in the videos. The connections are 100 % connected. But i have to admit: New battery -> not working, check connections -> all are stable , PC companion repair -> nothing. After all i think i destroyed something but i cant figure out what. On Monday i'll go to a repair shop and let them check what's the issue. If somebody has another idea, please let me know, i will try to repair it then.
Giasab said:
I checked again my inner phone and, okay im new in fixing phones, but it seems to me that nothing got damaged, everything looks fine, the flex bands don't look different as they are shown in the videos. The connections are 100 % connected. But i have to admit: New battery -> not working, check connections -> all are stable , PC companion repair -> nothing. After all i think i destroyed something but i cant figure out what. On Monday i'll go to a repair shop and let them check what's the issue. If somebody has another idea, please let me know, i will try to repair it then.
Click to expand...
Click to collapse
hi , maybe try to boot into fastboot or flashmode and see if flashtool detects them
danishaznita said:
hi , maybe try to boot into fastboot or flashmode and see if flashtool detects them
Click to expand...
Click to collapse
Hey thanks for answering! As i mentioned in my starting post, my PC detects my phone without any problem. I also used PC Companion to repair my phone. So i dont think it's a software matter. Also Flashtool detects my phone, i could even install a new software.
But i gave my phone today to a repair shop, they'll analyse the problem... for 20€.
I'll tell you what exactly is damaged in a few days if somenone has the same problem like me.
I destroyed the Display Connector. Sold my phone for around 40 euro. -.-
Hello all,
I've been using my MI 11 ultra with the Xiaomi.eu latest stable version for months and never had any issue. Today, I was making a videocall on Whatsapp, and after hanging up the phone, the screen just turned black and never came back.
I tried to reboot on fastbook/recovery, but seems like the screen is just dead. Things that I tried.
- Plug in the phone charger (nothing happens)
- Force restart phone by holding the power button (It makes a little vibration like it's rebooting, but nothing happens after this)
- If I connect my phone to my laptop, it detects the phone as MTP, but I can't do anything with it.
- I tried to list device through ADB, but I doesn't appear in the list.
I have no clue what to do, at the moment it died, I wasn't doing anything special, I thought It would be because of the heat, but the phone wasn't hot.
It's really weird. Is there anything else I can do? Am I missing something?
Thank you in advance!
I think it's time to take your phone to service center...
hungragezone said:
I think it's time to take your phone to service center...
Click to expand...
Click to collapse
Agreed!!!
has anyone sent the phone back to china for screen repair during the warranty period? Wonder how the process works.
Warranty with Eu. rom?! highly doubtful.
if you can fastboot your device, i'd suggest that you install original rom. (DONT LOCK BOOTLOADER). then jump to fastboot again and lock your bootloader. then send it for warranty. I don't think you'll need the screen to do that.
dont worry about device access and boot inside, doesnt matter.
Thank you all for the answers.
I stil have my last breath of hope, I found someone who had a similar issue with an Mi 11 => https://xiaomi.eu/community/threads/black-screen-on-mi-11-ultra.63498/
I wasn't expecting it for this phone, you never expect this kind of weird issue from a 1k phone hahaha. It never happened to me and I've been flashing my Xiaomi devices since 2010
I'll try one last time, the back screen is not responding neither and as far as i know, they have different video controllers and since my computer can recognize it, I still have some hope.
This issue got me on vacation in the middle of the rain forest, and as you can imagen, internet here goes really slow.
I'm trying to download all the stuff that I need and once i have it, I'll try to restore my phone. I'll update you all with the results
Thanks in advance!
that would be great because if one of us should have the same problem then he can look in here and help himself
Hey all,
After fastboot, nothing changed unfortunately, I think I'll need to send it to warranty.
thank you all for the help
topfreitas said:
Hello all,
I've been using my MI 11 ultra with the Xiaomi.eu latest stable version for months and never had any issue. Today, I was making a videocall on Whatsapp, and after hanging up the phone, the screen just turned black and never came back.
I tried to reboot on fastbook/recovery, but seems like the screen is just dead. Things that I tried.
- Plug in the phone charger (nothing happens)
- Force restart phone by holding the power button (It makes a little vibration like it's rebooting, but nothing happens after this)
- If I connect my phone to my laptop, it detects the phone as MTP, but I can't do anything with it.
- I tried to list device through ADB, but I doesn't appear in the list.
I have no clue what to do, at the moment it died, I wasn't doing anything special, I thought It would be because of the heat, but the phone wasn't hot.
It's really weird. Is there anything else I can do? Am I missing something?
Thank you in advance!
Click to expand...
Click to collapse
I had similar problems on my samsung galaxy a12. I flashed older fimware and the screen would just not work, it would be pitch black 24/7 no matter what I have done. I had to blindly enter in to odin_mode and flash new fimware. Similar thing is for you, try blindly booting in to fastboot or what ever you and flash the orginal ROM and don't use EU one because they probably wount accept it with in the warranty. AND UNDER NO CONDITION, DO NOT RE-LOCK THE BOOTLOADER
Hello all,
I have fresh, happy and weird update!
I was decided to send my phone to service center, I was just waiting to come back to Spain from my vacation, meantime, my phone was between my clothes since my last update.
Today I took it again while I was packing my things and voila! Screen is working again
My guess is that after taking a heavy rain, it got wet somehow (I say this because it supposed to be waterproof) and this caused the screen issue (3 days after the my rainy day).
Leaving the phone between my clothes, it my helped to dry out any water that could have leaked inside and phone is working again.
So, what I learned from this experience, never trust the waterproof certificate, hahahha.
I think once I'm back home, I'll put the phone on the water and try make the issue happen again, then send it to the SAT.
Thank you all!
topfreitas said:
Hello all,
I have fresh, happy and weird update!
I was decided to send my phone to service center, I was just waiting to come back to Spain from my vacation, meantime, my phone was between my clothes since my last update.
Today I took it again while I was packing my things and voila! Screen is working again
My guess is that after taking a heavy rain, it got wet somehow (I say this because it supposed to be waterproof) and this caused the screen issue (3 days after the my rainy day).
Leaving the phone between my clothes, it my helped to dry out any water that could have leaked inside and phone is working again.
So, what I learned from this experience, never trust the waterproof certificate, hahahha.
I think once I'm back home, I'll put the phone on the water and try make the issue happen again, then send it to the SAT.
Thank you all!
Click to expand...
Click to collapse
Warranty doesn't cover water damage as far as I know
You might be safer not trying to repeat the experiment