Related
I've been using my AT&T Tilt for nearly a month without any problems, but yesterday for reasons I cannot determine, my phone suddenly stopped being recognized by any version of Windows XP or Windows Vista. I tired Windows XP SP2 in a virtual machine on my Mac, I tried it on my wife's Windows Vista machine, and I tried it on my children's Windows Vista machine and I received the same error each and every time.
No matter what machine I plugged it into, I would immediately get a "USB Device Not Recognized" error and neither ActiveSync on Windows XP nor WMDC on Windows Vista would initiate a sync.
I've hard reset my phone multiple times, I've uninstalled and reinstalled both ActiveSync and WMDC, I've even flashed to a different OS on my phone (using my MicroSD card) and nothing has worked.
I'm beginning to wonder if maybe the USB connection on the phone may have failed. I've been contemplating sending it back to AT&T since I had a malfunctioning pixel in the middle of the screen, but with the recent problems I'm starting to lean more towards returning it and less towards living with the pixel issue.
Anyone have any ideas on what might be causing the USB problem?
Just a quick update, when I arrived at work today, I attempted to sync with my work computer (Windows Vista Business) and I had no trouble at all. I'm going to take home the cable that I have here (which came with the BlackBerry I use for work) and see if that makes any difference with my home computers.
wow
I can confirm this as well. I have the Tilt and I used a blackberry cable from my job and it synced up flawlessly. before i was getting that usb not recognized as well.
I'm having the exact same problem now.. it worked fine for 4 months and now.. it just says usb not recognized. Please post the results if your blackberry cable. thanks
I just tried a brand new usb cable and it still didn't work for me
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
sstolk said:
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
Click to expand...
Click to collapse
I've tried that, didn't work
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
ellergek said:
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
Click to expand...
Click to collapse
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
DVS_WiNdz said:
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
Click to expand...
Click to collapse
ya..i bought my girlfriend the HTC Touchdual and has the same problem as well. She can't seem to sync with her Win XP and is only her 2nd time trying to sync and it failed already. In between, I don't think there was any internet connection to update anything.
Please help!
(Sorry to borrow this thread to solve the same problem but on another device btw, I own a Kaiser myself but currently didn't face any problem yet..touch wood!!)
Dwimmerlaik, did you have any luck fixing the problem?
Solved my USB Connection issue in Vista
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
jbenado said:
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
Click to expand...
Click to collapse
too bad I'm not using Vista..
Anyone else have this problem and solved it?
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
nsa666 said:
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
Click to expand...
Click to collapse
I've tried the back USB ports.. don't work.. and I've tried numerous USB2.0 cables.. it just keeps saying USB device not recognized.
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
layzien0n0n said:
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
Click to expand...
Click to collapse
Didn't work for me either
I've tried doing that multiple times..
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
GSLEON3 said:
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
Click to expand...
Click to collapse
Just tried it.. didn't work..
Hi,
I was talking on my AT&T Tilt when the battery went down to about 14%. Since then, it has started giving me trouble. It freezes very often while charging. Also, it freezes everytime I connect it to my pc via usb.. tried both activesync on xp and wmc on vista. As it is freezing on connect, I can't copy any data from it, or try to reflash my rom or something.
Any suggestions on how to fix this freezing problem would be appreciated. I've already tried removing and reinserting batteries couple of times, with no change. Also removed extra programs which I thought might be interfering with the usb connection. Have tried with both 'Use Advanced Settings' under USB to PC connection ON and OFF. No change.
TIA
Why is Kies so difficult? why is it so huge?
Downloaded the latest version a few days ago, couldn't for the life of me get it to connect to my phone. Downloaded the latest version today, still can't get it to connect.
Have formatted internal SD, set to KIES mode, started KIES first etc. etc. still just get the "Connecting the device..." on the screen with no sign of it doing anything.
Why is this so difficult?
what is wrong?
it works for me on Win7 x64
also on WinXP SP3 x86
Just can't get it to connect to the phone. Tried various options as per other threads but, as yet, no luck...
reboot the PC
remove all other USB devices
some PC have cheap USB ports, seriously.
just today i was fixing an IBM computer, and none of the back USB ports worked, only the 2 in the front, i was like WTH !!! ???
usually is the opposite, front USB no good, but back USB are good.
I had the same problem with Kies. It seems that if you are using an alternative home screen (ie: Launcher pro) the phone doesn't hit the idle screen and the mtp mode doesn't kick in. Use the stock home screen app and try again. (make sure debug mode is off too)
BTW I did not come up with this!! I found it via google. Credit to whoever came up with it first.
Had same issue.. now it works everytime i want connect..
What i did was just ..in Kies turn off both automatic starts in general settings!!then restart PC to apply it..
Now when i wanna conect my phone to Kies.. ill start Kies 1st and then connect phone.. with kies connection settings on the phone ofc
EDIT: when u connect your phone.. u must see that USB plug logo on your phone.
Thanks for the replies. Nothing wrong with the usb port I'm using, works fine in normal mass storage mode and does kick off the recognition when in kies mode - it just never gets past the connecting please wait etc message.
Will try it a few more times, take the ticks off the settings etc. and may install it on my other machine and give it a try under xp.
Cheers - any way to have a shorter space bar and have some punctuation characters, cursor control in landscape keyboard mode?
Sent from my GT-I9000 using XDA App
best way to get it to connect is to turnoff kies automatic detection and take it off teh system tray. Then connect your phone as usual and wait for windows to detect it as normal. Once this happens then startup kies manually works everytime.
kempas said:
Why is Kies so difficult? why is it so huge?
Downloaded the latest version a few days ago, couldn't for the life of me get it to connect to my phone. Downloaded the latest version today, still can't get it to connect.
Have formatted internal SD, set to KIES mode, started KIES first etc. etc. still just get the "Connecting the device..." on the screen with no sign of it doing anything.
Why is this so difficult?
Click to expand...
Click to collapse
Exactly the same problem. Just had it running for over half an hour and it didn't connect the device to Kies 1.5.1.10074_2. I have successfully installed all the drivers for my phone for 64-bit. There is nothing wrong with any USB ports on my PC. I don't have Kies setup to run automatic detection, or in the system tray. I have also restarted several times. I always start Kies before connecting the phone. I have done nothing to this phone except install a few apps from the market. My phone shows up as GT-I9000M (I have the phone from Bell) under My Computer. It lets me add files to it without problems. But the second I try and get it to run on Kies, no dice. I figured I would join this website because I am new to Android (and programming... lol) and I really want to get into this kind of stuff, but I can't get anywhere if I can't have the fundamentals laid out for me to use.
Another thing to add, if I enable mass storage, the internal and external storage becomes empty when i connect the phone (Insert disk into whatever) when I know they are both mounted and functioning properly...
I will provide more info if needed, but that's all I can think of to say at this time.
I would greatly appreciate it if anyone will help.
Just talked to Bell Rep's at two stores, and I asked them about Kies, and they told me that Kies has not been updated to support the gti9000m from Bell as of yet... Don't know if this is true for everyone, but it would certainly explain why I can't connect to Kies...
Well, I've tried every step to try and get Kies to see the phone but it just doesn't want to work...
immyh said:
best way to get it to connect is to turnoff kies automatic detection and take it off teh system tray. Then connect your phone as usual and wait for windows to detect it as normal. Once this happens then startup kies manually works everytime.
Click to expand...
Click to collapse
Yup. This is what I do as well and like you say, it works every time.
Regards
Got kies to work first time I tried it. That was a few weeks ago, havent got it working since.
Sent from my GT-I9000 using XDA App
Finally, success!
Decided to try again on my other machine (XP). Unmounted internal/external sd, remounted internal, unmounted external.
Connected kies mode before starting KIES, waited for device discovery, started KIES, voila!
Had done the same numerous times on the other machine (Vista) but with no luck...
Anyway, backup up my contact and tried the upgrade firmware but it says this device's version cannot be updated JF4/JF3.
I'm on a TMobile (UK) supplied device, unrooted, as supplied. Could I use the key combo to override and upgrade? Any potential issues if I did?
Thanks...
When I plug my SGS Vibrant (I9000M) into my computer running Win7 Pro 64-bit the icon for drivers being installed pops up in the tray. However, all drivers for the phone fail to be installed. I have installed Kies, but it does not connect the phone, it does continuously try connecting to it though. I also notice the screen of the SGS is flashing. You can breifly see the USB sign on it, but then it just continuously alternates between that and the idle screen in rapid succession. On the idle screen I noticed the top had a bar mentioning mtp application. Any advice in solving this issue would greatly be appreciated. Thanks in advance.
you need try on a winXP computer
many people have reported problem on Vista / 7
you can try to do it again by "Run AS" administrator
I have the same effing problem man. Happened just now and was trying to find a solutions on the forums and your topic just popped up.
The very funny thing is that I am currently trying to connect the phone to my laptop ( WIN7 x64) and it doesn't work while at my office computer running also WIN7 X64 it works flawlessly.
Maybe somebody has an idea about this.
May I mention that I cannot see the phone in My computer and Kies just hangs at the loading forever
I also have the Connect/Homescreen screens dancing and changing back and forth in a rapid succession.
I've had some minor success. I've gotten 2/3 of the drivers installed, but the MTP usb device won't install. I've tried a couple of the ideas floating around when I googled the issue, but still no success with it.
More info in the issue in the FAQ
forum.xda-developers.com/showthread.php?t=723596
Hint: Search in page for "Wuala"
I'm downloading those drivers to try now. I'll get back with results if any.
I've gotten my computer to recognize the phone finally and the MTP USB device driver seems to be installed yet Kies still won't connect to the phone.
The steps I followed were:
1. Unmount Internal SD Card
2. Format Internal SD Card
3. Connect to computer
After those steps it connected fine except for Kies still messing around. The phone no longer does the connect/home dance, instead Kies is in a continuous loop of trying to connect while the phone says it is connected.
I'm thinking of trying the Windows XP Virtual Machine next.
I've tried for hours now with little success for my computer recognizing it, but the little success I had achieved with my previous post undid itself and now that fix no longer works. I've tried older versions of Kies, but the older versions of Kies don't support the SGS and the newer versions don't even recognize the phone. I've done almost everything I can possibly think of and find on google in getting my phone recognized by my comp. I'm so close to returning this phone to go back to my blackberry. If anyone can think of anything that may help, please advise. Thanks again.
Well, the problem has finally been solved. I had to completely reinstall windows to fix it. Hopefully this phone is wort the mad amounts of stress it has caused me so far.
wow, that was pretty insane, have to reinstall entire OS just to get KIES to work?
Hi,
I'm having some problems with my Note connecting to my computer. My PC is running Windows Ultimate 64 bit and I'm running the latest version of Kies (and every other driver is up to date).
Apparently, my computer only "sees" my Note (in MTP mode) if I connect it when the screen is unlocked (I keep a screen / key guard on all the time on my Note). If I connect the Note when it is "sleeping", the computer "sees" it but I cannot access any of its drives (MTP here). Kies does not "see" it either if I connect it while it's "sleeping".
If I connect my Note when it's "awake" and unlocked, both Kies and Windows can access it perfectly. So then I schedule a back up through Kies and, while in progress, the Note goes to sleep / lock mode (my screen times out after 15 seconds). When that happens, Kies hangs doing the backup (and never finishes) and sometimes I cannot access it any more with Windows Explorer.
I've tried any trick in the book, including reinstalling Kies / drivers or troubleshooting the connection and I kind of am out of ideas here. What do you think?
Thank you!