Screen extreamly white/faded. UPDATED: included video - Nexus 7 General

I saw another post from gamestop but I received mine from play store. And mine seems to be an extreamly bad case: see the picture. Barely useable since its so white. Anyone seen this problem / have any ideas? Also, has anyone had to get a replacement from the play store and have any information about it? Do you get a brand new one?
Edit: For everyone who think i edited it..... http://www.youtube.com/watch?v=2NkRSP2aKQI&feature=youtu.be

****.......yer your gonna want to return that.
Sent from my Nexus 7 using xda premium

Photoshopped. Look at the bottom left of the screen.
Sent from my Nexus 7 using xda app-developers app

ndeer44 said:
I saw another post from gamestop but I received mine from play store. And mine seems to be an extreamly bad case: see the picture. Barely useable since its so white. Anyone seen this problem / have any ideas? Also, has anyone had to get a replacement from the play store and have any information about it? Do you get a brand new one?
Click to expand...
Click to collapse
nice photoshop... trollerama.

theoneofgod said:
Photoshopped. Look at the bottom left of the screen.
Click to expand...
Click to collapse
That is probably just from the camera moving while taking the picture. I've seen at least one other user with a screen that bad. So it may be real.
Mine was looked white and faded at first, however nothing remotely that bad. After about 3 days it seemed to get better. Though it seems most times when I play a video it gets white and faded again, but goes away a few seconds after leaving the video app.
But something that bad, I'm not sure if that'll look normal after a few days or not.

theoneofgod said:
Photoshopped. Look at the bottom left of the screen.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Good catch. 'shopped indeed.
I love when people actually put in effort to troll.....

ndeer44 said:
I saw another post from gamestop but I received mine from play store. And mine seems to be an extreamly bad case: see the picture. Barely useable since its so white. Anyone seen this problem / have any ideas? Also, has anyone had to get a replacement from the play store and have any information about it? Do you get a brand new one?
Click to expand...
Click to collapse
I call Photoshop shenanigans
Sent from my KRAKD Nexus 7 using xda premium

themassofthesun said:
I call Photoshop shenanigans
Sent from my KRAKD Nexus 7 using xda premium
Click to expand...
Click to collapse
Really? give me two seconds and ill upload a video

The screen should look good. I downloaded the display tester app and checked. The saturation is great and even the blacks were awesome!
My life for Aiur

theoneofgod said:
Photoshopped. Look at the bottom left of the screen.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Heres a video...http://www.youtube.com/watch?v=2NkRSP2aKQI&feature=youtu.be
Its really ****ed. I havent even moved it out of my room. worked perfectly for the first week then this randomly happened.
I dont know why it looks so bright, it was only on 50% but persists no matter what brightness

Screen is good compared to what? My screen has awful gamma
Sent from my Galaxy Nexus using xda premium

Don't know if its from being used to my galaxy nexus or what but the screen is not impressive at all
Sent from my Galaxy Nexus using xda premium

I really dont know why the screen doesnt line up, maybe i was holding it at an angle or something, but its legit just watch the vid

I wonder what would happen if you play a video, like the Transformers movie. My screen gets worse after playing videos, but then clears up (though never really looks completely good).

Ravynmagi said:
I wonder what would happen if you play a video, like the Transformers movie. My screen gets worse after playing videos, but then clears up (though never really looks completely good).
Click to expand...
Click to collapse
Same thing happens regardless of what im doing. After like 5 minutes of staying on it will only half as bad, but whenever i turn the screen off for more than 2 minutes it goes back to this

So same thing just started affecting me today. First let me start out that I've had 0 issues until today. Went to try one of the root kits and got my N7 rooted updated SU and restarted now its washed out just like whats shown by OP. Could be coincidence who knows. Is this a common defect that takes time to occur?

I bought mine on Monday from office depot. It was great until Thursday morning when it started this exact problem. I'm going back to office depot to exchange it tomorrow. My mom bought one from the Google play store and she hasn't had any of these problems.
Sent from my Nexus 7 using xda app-developers app

That is defective. Exchange it.

Same problem here. It was fine since I got it and now the screen is all washed out.

search for the thread of "screen burn in + washed out", you will find more information on RMA there. I had the same issue and received my replacement in 4 days. the left side of the screen is still a bit lifted on the new one, but that is nothing compared to white out screen.
Sent from my Nexus 7 using XDA Premium HD app

Related

Yellow spot on the screen!!

Hi
I just got my nexus 7, and after few hour of using it I have noticed a yellow spot or tint in my screen at the bottom left corner.
its visible on white backgrounds.
im gonna go to store tomorrow and see if I can get a new unit.
UPDATE: I uploaded a pic of it
does anyone have the same issue?
What store did you buy it from? I seen a lot of complaints about this from folks who purchased at retail stores. Mine was purchase from Google and still waiting on it.
Sent from my SAMSUNG-SGH-I747 using xda premium
Got it from Sam's club.
I only have the problem when I use the device for long time. I was charging it for couple hours then when I turned it on the screen was fine but after 15 minutes of reading the spots came back.
Sent from my Nexus 7 using xda app-developers app
MR_ANA said:
Got it from Sam's club.
I only have the problem when I use the device for long time. I was charging it for couple hours then when I turned it on the screen was fine but after 15 minutes of reading the spots came back.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I got two from sams in IL. Didn't notice any problems on either of em. At least not yet
can you post a picture?
I also got mine from Sams last Friday (Mckinney, Texas) and its perfect with no issues or blemishes. Well, except for having to find a work around for Flash, but that goes without saying. Lol A little fiddling around fixed that though.
These are the pics
U can see the tint on the bottom left also on the whole left edge of the screen.
Sent from my Nexus 7 using xda app-developers app
The unit I got from Sams is fine. Sad to see yours isn't.
Sent from my Nexus 7 using xda premium
I just exchanged it.
Sent from my SGH-T989 using xda app-developers app
My s2 haves the same
I went back to Sam's club and they looked at the device and saw the yellow spots on the screen. It took me 15 minutes to walk out of the door with a new unit.
Let's hope this doesn't happen to anyone.
Sent from my Nexus 7 using xda app-developers app
That's good.
Sent from my Nexus 7 using xda premium
Weird. Did it get smashed or overheated?
stretched said:
Weird. Did it get smashed or overheated?
Click to expand...
Click to collapse
Not at all!!
The tint appeared after about one hour of using it, and it gets worse when you use it more than that!!!
Here is a pic
Sent from my Nexus 7 using xda app-developers app
ssalehh said:
My s2 haves the same
Click to expand...
Click to collapse
Nice interior. :thumbup:
Same issue on my second device. Noticing it on bottom left corner and along top edge of screen.
Same with mine
Sent from my Nexus 7 using Tapatalk 2
This was the first thing i noticed when using my Nexus 7 for a couple of hours. Two spots in two corners, very noticeble with white background.
However I remember hearing about other devices with LCD screens having the same problem initially (iphone 4 one of the devices if I remember) but would dissapear over time. So I thought I would give it some time.
The next day I couldn't see any of the spots and I've not seen it since. This was two weeks ago.
ulmerkotten said:
This was the first thing i noticed when using my Nexus 7 for a couple of hours. Two spots in two corners, very noticeble with white background.
However I remember hearing about other devices with LCD screens having the same problem initially (iphone 4 one of the devices if I remember) but would dissapear over time. So I thought I would give it some time.
The next day I couldn't see any of the spots and I've not seen it since. This was two weeks ago.
Click to expand...
Click to collapse
Mine seem to get worse the longer I use the device. I called support and they are issuing me an RMA for "yellowing", but the cart-link system was down and I was instructed to call again tomorrow.

broken camera and 2 dead pixels out of the box

I received my shipment today.
The very first thing I did after signing in was update the system to 4.1.1.
After playing for a few minutes I noticed a dead or stuck pixel on the right side of the screen. I ran the display test app and found another dead pixel in the middle of the screen.
I tried the camera with Google hangouts and Skype and all I get is garbled green signal. Using the nexus 7 camera launched yielded the same result.
Doing a full factory reset did not fix the problems.
Needless to say this going back. I'm disappointed that this excellent device is having these quality issues.
I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
Sent from my Nexus 7 using xda app-developers app
redmonke255 said:
I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.
dublued said:
I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.
Click to expand...
Click to collapse
I got mine from staples so I'll have to deal with them. I'll wait until they have stock.
Sent from my Nexus 7 using xda app-developers app
They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
Sent from my Nexus 7 using Tapatalk 2
Shano56 said:
They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Do you know what page its on? I didn't see any mention of it
Edit: never mind, I see it in the warranty booklet under the LCD defect policy

VIDEO Touch panel problems

I am having issues with my panel.. at first I couldn't figure out why scrolling webpages seemed so laggy...then I discovered it is not properly "holding" on to a press...it cycles it... I am horrible at explaining it so I uploaded a video.
http://www.youtube.com/watch?v=F024BCO-MZw
Grims said:
I am having issues with my panel.. at first I couldn't figure out why scrolling webpages seemed so laggy...then I discovered it is not properly "holding" on to a press...it cycles it... I am horrible at explaining it so I uploaded a video.
http://www.youtube.com/watch?v=F024BCO-MZw
Click to expand...
Click to collapse
Mine was doing that, I couldn't move icons at all until I did a factory reset. Now it is a lot better but still a little flaky when moving icons. I think it is a software problem, maybe be improved with an update.
chisaki said:
Mine was doing that, I couldn't move icons at all until I did a factory reset. Now it is a lot better but still a little flaky when moving icons. I think it is a software problem, maybe be improved with an update.
Click to expand...
Click to collapse
If you look at the touch test program it's registering hundreds of "presses" from me just holding down my finger.
Where did you buy it from? Looks like you should return it cause mine is silky smooth.
Sent from my Nexus 7 using xda premium
What app is that?
Sent from my Nexus 7 using xda premium
wiithepeng said:
Where did you buy it from? Looks like you should return it cause mine is silky smooth.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Google. RMA is going to be a PITA.
wiithepeng said:
What app is that?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Multi-Touch Benchmark
I had the same problem i just been rebooting when it happens. I think its a bigger issue when in landscape. Usually after a while of play a game it does it. Def seems like a software issue.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Grims said:
If you look at the touch test program it's registering hundreds of "presses" from me just holding down my finger.
Click to expand...
Click to collapse
Seems like when you slightly move your finger it starts registering touch events.
Sent from my Nexus 7 using xda premium
h3r3tic said:
I had the same problem i just been rebooting when it happens. I think its a bigger issue when in landscape. Usually after a while of play a game it does it. Def seems like a software issue.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Yeah it seems to come and go, right after the video it started working normally again.
wiithepeng said:
Seems like when you slightly move your finger it starts registering touch events.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I'd need to look at the video again to see if it caught I'm talking about. But, I would hold my finger down and the touch indicator under my finger would flash as if I was tapping the screen.
That's not good then.
Sent from my Nexus 7 using xda premium
it kinda reminds me of the multi-touch issue the Gnex had at launch. Or maybe even the grounding issue the EVO 4G had.
Grims said:
I'd need to look at the video again to see if it caught I'm talking about. But, I would hold my finger down and the touch indicator under my finger would flash as if I was tapping the screen.
Click to expand...
Click to collapse
Seems like around 0:40 is when that happens
Sent from my Nexus 7 using xda premium
Having the same issue. Unrooted, returned to stock. I'm convinced it's a heat issue - it is fine when cold, and then goes wonky after a bit of use. Decided to return rather than exchange it - wait on my pre-order from J&R that is like a month out. Should be worked out by then.
Here's my video:
http://www.youtube.com/watch?v=_ZPDzKhQzSU&feature=g-upl
A touchscreen device where the touchscreen doesn't... recognize... touches... kinda sucks. :-(.
Google Guy said there were a lot of problems with the pre-orders, not for retailers, FYI. He was quite honest, refreshingly so, so I won't reveal his name . If it's any indication, it took me about 45 minutes on hold to get through just now!
-Dan
---------- Post added at 08:36 PM ---------- Previous post was at 08:33 PM ----------
Just looked at the video. EXACT same problem. Infuriating. Especially since it's such a neat device otherwise!!
(Although I still have no idea what I'd use it for...)
My girlfriends has this issue, but I fail to see how it can be a hardware issue since it seems to stop upon reboot at least (yet to try it just sleeping and waking it).
Will keep an eye on it and worst case RMA after a few days when their support is a bit quieter.
jtc42 said:
My girlfriends has this issue, but I fail to see how it can be a hardware issue since it seems to stop upon reboot at least (yet to try it just sleeping and waking it).
Will keep an eye on it and worst case RMA after a few days when their support is a bit quieter.
Click to expand...
Click to collapse
I think I may just return it and purchase a new one from somewhere locally where I can just go down the block for a replacement if need be.
jtc42 said:
My girlfriends has this issue, but I fail to see how it can be a hardware issue since it seems to stop upon reboot at least (yet to try it just sleeping and waking it).
Will keep an eye on it and worst case RMA after a few days when their support is a bit quieter.
Click to expand...
Click to collapse
Reboots aren't stressing the hardware too much, at least not the GPU. If the GPU is overheating and heating up the digitizer or something else, it can be cool enough to work when the reboot is complete. Just a theory...
plympton said:
Reboots aren't stressing the hardware too much, at least not the GPU. If the GPU is overheating and heating up the digitizer or something else, it can be cool enough to work when the reboot is complete. Just a theory...
Click to expand...
Click to collapse
Turns out putting it to sleep and waking it also fixes it. Really not sure now if it's hardware.
I did not have this issue start until yesterday and have been using my I/O Nexus since the event.. I feel like its something to do with flashing Roms that somehow changes the way the digitizer responds to touch.. Maybe a calibration issue of some sort.. Just an idea.
Sent from Gift from Google at the I/O... Nexus 7 using xda premium
pumacat311 said:
I did not have this issue start until yesterday and have been using my I/O Nexus since the event.. I feel like its something to do with flashing Roms that somehow changes the way the digitizer responds to touch.. Maybe a calibration issue of some sort.. Just an idea.
Sent from Gift from Google at the I/O... Nexus 7 using xda premium
Click to expand...
Click to collapse
My GF hasn't installed any ROMs, however she did install the 4.1.1 update. It stinks of software issue. What does pressing the sleep button actually do?

Want Warranty Replacement Droid 3

So my girl's droid 3 has been acting up and want to try and get a replacement but she spilled cooking oil on screen and has a dark spot on LCD which happened early March. That did not effect the performance at all but lately its been going nuts. My question is can I get a replacement and not be charged for the the LCD problem even though it didn't effect the performance? Just want to know if anybody here has had the same incident or something similar or even your input would be nice. Thanks In Advance
Sent from my Paranoid JellyBeen Nexus using XDA Premium App
How dark is the spot you are talking about? Are the performance issues now related to the screen response? Because it kind of sounds like now there are issues with the screen because of the oil incident.. ;]
I had to warranty my D2G awhile back. I declared a few somewhat major cosmetic problems to them as I was a jeweler at the time and had probably damaged it in some way during the course of my work. The problem with my phone had ended up being hardware related and had nothing to do with the damage and so my phone was replaced.
Here's pics of the screen and the problems happened months after the oil spill
Sent from my Galaxy Nexus using XDA Premium App
But no the problem is that is gets hot and randomly reboots all day everyday the screen works perfectly except for the dark spot on screen
Sent from my Galaxy Nexus using XDA Premium App
Here's pics of the screen and the problems happened months after the oil spill
Sent from my Galaxy Nexus using XDA Premium App
make the background pure black, avoid putting light apps where the dark spot is, and then i would bring it in lol
maybe turn the brightness down a bit also
Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
Sent from my Galaxy Nexus using XDA Premium App
williep said:
Well if I turn the light down its too dark and can't see anything where the dark spot is at. But that's not the problem I want to know can i get a replacement to fix the over heating problem and the random reboots that happens frequently. I have no problem with the dark spot on screen
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Well if you bring it in and tell them about the spill, they will probably tell you the overheating & rebooting is from that and im pretty sure spills are not covered by the 1 year warranty. And the spill would void the warranty im pretty sure also.
If you have insurance they will replace it though.
You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
Sent from my xt862 using xda app-developers app
MrObvious said:
You could always go to the store and see if the rep will let you exchange it. You might get a nice one. It's unlikely but withholding info I think is fraud.
Sent from my xt862 using xda app-developers app
Click to expand...
Click to collapse
True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
Sent from my Galaxy Nexus using XDA Premium App
williep said:
True thanks for the idea my girl just won't stop bugging me about it because I sent in my lg revolution about a week ago and got the nexus so she wanted to get a replacement d3 or something else
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Looks like that dark spot is over the cpu... I'd try saying the dark spot was caused by the heating issue and maybe not mention the cooking oil...
^^^^^^^
I second that. Tell them that one day the phone got really hot in her pocket and then this screen dark spot appeared. She had been dealing with it 'til now, but she's finally sick of it since these new issues arose.
I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
Sent from my Galaxy Nexus using XDA Premium App
williep said:
I could also try that to just don't want to send the phone in and they open it and see oil inside and they charge me for a whole new device even though it happened months ago. Does anybody know where the water censors are or the only one is in back of phone?
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Just go in and they should replace it their if they have any in stock. Or they might offer you a different device.
It doesnt matter if it happened months ago, technically this would VOID your warranty. Like said above your best chance is to bring it in and say the it kept overheating in your pocket since a few months back and started noticing that dark spot.. If they did check the water sensors and they WERE TRIPPED then they wouldnt replace it, because that would void your warranty.

Dead pixels

Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Click to expand...
Click to collapse
I seem to remember some Windows software for LCD screens that would "coax" dead pixels back to life by rapidly cycling the colors sent to them or something like that... Might want to see if such software exists for Android...
joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Click to expand...
Click to collapse
I'm not trying it out. If I was to find one I would be calling att with a warranty claim first thing in the morning.
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app
IMissPalmOS said:
I seem to remember some Windows software for LCD screens that would "coax" dead pixels back to life by rapidly cycling the colors sent to them or something like that... Might want to see if such software exists for Android...
Click to expand...
Click to collapse
tmease1 said:
I'm not trying it out. If I was to find one I would be calling att with a warranty claim first thing in the morning.
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I agree, I wish I didn't know lol. I am running the "fix" let's see how it goes. I finally stopped getting the "return your defective phone" alerts from AT&T... I really don't want to go through that again...
EDIT: dead/stuck pixel test didn't work, I ran it for 30 minutes
joshuadjohnson22 said:
I agree, I wish I didn't know lol. I am running the "fix" let's see how it goes. I finally stopped getting the "return your defective phone" alerts from AT&T... I really don't want to go through that again...
EDIT: dead/stuck pixel test didn't work, I ran it for 30 minutes
Click to expand...
Click to collapse
That sucks. Do a claim and get a replacement. If I was in your shoes I would do it.
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app
tmease1 said:
That sucks. Do a claim and get a replacement. If I was in your shoes I would do it.
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
For now I will hold off, I do not feel like setting everything up again... I just went through the process of replacing it a few months ago and it was so annoying, they messed up 2 times and it took 3 times to get me the right device and ship it to the right house... I will give it a few weeks and call and see if I can just go to a repair place and have them toss a new screen in it or replace it on the spot. I would like to know if anyone else is having this issue so I can know if it is even wroth fixing... if more people have this issue the chances are the replacement screen will too.
joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Click to expand...
Click to collapse
I have droidwall installed, and I installed dead pixel checker. First of all, I'm curious as to why the app needs full network access if all it's doing is displaying full color screens one after another. Droidwall did catch it trying to send off 4 packets to some ip address.
No dead pixels that I could detect while using the app, there were some narrow vertical lines that looked a bit off but I think that's because I have a Ghost Armor screen protector on, and those are from the 'glue' or whatever keeps the screen protector adhered to the Gorilla Glass.
I have one dead pixel right,top corrner
I finally broke down and downloaded one of the pixel check apps off of the play store. I can't remember the name of it because once I was done I uninstalled it. Anyway, I'm good. Seeing this thread tempted me to damn much not to try it out.
Sent from my LG-E970 using XDA Premium 4 mobile app
joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Click to expand...
Click to collapse
There is a few software and physical ways of sorting these but it’s not guaranteed plus it should be covered under your warranty.
My first device had > 14 damaged pixels, 4 of them would show even on lower brightness levels. My new device has a few too - but I can't see them under normal conditions. Found them via magnifying glass (black screen, max brightness)... Don't do that - you will probably find some

Categories

Resources