I was one of the early pre-orders and received my Nexus 7 last Tuesday evening (7/17).
Like most users, I checked it out for problems: screen, mic, etc.
Everything checked out fine.
I did some customization, downloaded some apps, tried out all the new features.
Everything worked well.
I had connected it to my PC, no problems. Rebooted it, no problems.
After about 6 hours, I put my Nexus 7 to sleep (not shutdown) and
started to prepare to go to sleep myself.
After about 5 minutes or so, I decided to download one more app.
I tried to wake up my device -- and it would not wake up!
I tried a long press on the power button -- still no good.
Thinking maybe the screen had gone bad, I tried to connect
it to my PC to see if it could be recognized -- no good!
Yikes, could my Nexus 7 have died? I decided to try
to charge it, plugging the charger into the wall. No little
charging icon showed up on the screen
I decided to just let it charge overnight and see what happens.
The next morning, the Device still would not power up
I called google play and told them my story and they
said they would start the process of sending me a new
Nexus 7.
I started looking on the Forums, to see if anyone had
the same experience. Some people suggested that
I hold the power button down for 30+ seconds.
I tried, 30, 60, 90 seconds ... still no good.
Over the following days, while waiting for my RMA process to play out,
I would periodically pick up my Nexus and try the power button -- no good.
Today, 9 days later, on a whim I decided to again plug my device
into the charger. Believe it or not, the charger icon went on!!!!
After charging it for about 90 minutes, I booted it up and everything
was working again!
The replacement Nexus has not shipped yet, so I have a few days
to see if this problem occurs again.
My guess is that my device got into some hardware freeze situation.
The battery finally ran out of juice which caused the machine to
completely shut down -- which allowed me to re-charge it today.
Any other thoughts?
>Any other thoughts?
Maybe you can give the hidden reset button a try the next time?
NB: For the unfamiliar, a video teardown showed a reset button at top of the unit, but no hole through the casing to access it.
http://www.youtube.com/watch?v=GoDAg8mYYz4&t=150
e.mote said:
>Any other thoughts?
Maybe you can give the hidden reset button a try the next time?
NB: For the unfamiliar, a video teardown showed a reset button at top of the unit, but no hole through the casing to access it.
http://www.youtube.com/watch?v=GoDAg8mYYz4&t=150
Click to expand...
Click to collapse
I was pressing that reset button for about thirty seconds trying to find it haha
Sent from my Nexus 7 using xda premium
cfh said:
I was one of the early pre-orders and received my Nexus 7 last Tuesday evening (7/17).
Like most users, I checked it out for problems: screen, mic, etc.
Everything checked out fine.
I did some customization, downloaded some apps, tried out all the new features.
Everything worked well.
I had connected it to my PC, no problems. Rebooted it, no problems.
After about 6 hours, I put my Nexus 7 to sleep (not shutdown) and
started to prepare to go to sleep myself.
After about 5 minutes or so, I decided to download one more app.
I tried to wake up my device -- and it would not wake up!
I tried a long press on the power button -- still no good.
Thinking maybe the screen had gone bad, I tried to connect
it to my PC to see if it could be recognized -- no good!
Yikes, could my Nexus 7 have died? I decided to try
to charge it, plugging the charger into the wall. No little
charging icon showed up on the screen
I decided to just let it charge overnight and see what happens.
The next morning, the Device still would not power up
I called google play and told them my story and they
said they would start the process of sending me a new
Nexus 7.
I started looking on the Forums, to see if anyone had
the same experience. Some people suggested that
I hold the power button down for 30+ seconds.
I tried, 30, 60, 90 seconds ... still no good.
Over the following days, while waiting for my RMA process to play out,
I would periodically pick up my Nexus and try the power button -- no good.
Today, 9 days later, on a whim I decided to again plug my device
into the charger. Believe it or not, the charger icon went on!!!!
After charging it for about 90 minutes, I booted it up and everything
was working again!
The replacement Nexus has not shipped yet, so I have a few days
to see if this problem occurs again.
My guess is that my device got into some hardware freeze situation.
The battery finally ran out of juice which caused the machine to
completely shut down -- which allowed me to re-charge it today.
Any other thoughts?
Click to expand...
Click to collapse
And try holding down vol + and power... thatll do the equivalent to a battery pull
Sent from my Nexus 7 using xda premium
droidgenius said:
And try holding down vol + and power... thatll do the equivalent to a battery pull
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I did do that at one point. However, if I did it at a point
where the battery actually had run down I still would
have needed to re-charge the device -- which I did not
even try until today. Nice to know though.
I haven't had any issues with my nexus whatsoever thus far. I really hope these are anomolies.
Sent from my Nexus 7 using XDA Premium HD app
Sounds like the ever so familiar sleep of death that occurs on custom Roms. It requires the reset button or let the battery die
I'm kinda glad I didn't get my Nexus 7 yet. LoL!! All these issues ppL are having.
Related
Good evening everyone, I have a Nexus 7 8gb, but the thing is, I cannot turn it on now.
It happened as follows:
I was using it every now and then, mostly to read and play.
I was using the charger to charge my cellphone too (XTC Explorer) as it was a lot faster, being 2amp/h.
I updated the cell to 4.1 and at the same week noted the battery wasn't running that long, but blamed it to the rom.
The cellphone also took a lot longer to charge with the nexus charger, yet again I blamed the rom.
I noticed the Nex was at 8% while reading so decided to charge it, but I guess I forgotten.
The next time I wanted to use it it wouldn't turn on. I figure it had no battery.
I plugged the nexus charger to the nexus a whole night and in the morning it still wouldn't turn on.
I figured something must be wrong with the charger, so I tried with the cellphone and nook color charger, but both are .5 amps/hour.
It wouldn't charge, neither connected to the pc (also .5a/h via usb) so I tried a psp go charger, as it is rated at 1.5 amp/hour, much closer.
I connected it at night and saw the charging icon (white on black battery with the ray) and left it overnight.
The next morning it wouldn't turn on either.
I've bought it almost two months ago and I really enjoy it =) but now I'm desperate.
I cannot call google play for the warrant because I'm in Argentina, and I don't believe they will ship me a replacement, nor anything. This one my brother bought from them, but he went back to US a few days ago, and I didn't think of giving it to him to RMA.
I tried keeping the on button, for 5 secs, 30 sec, 90 secs, 120 secs, and no dice. Also tried holding the Up Volume key to restart it, but no chance.
Please help!
Had a similar issue to this over the weekend after not charging for 2 days and the battery going dead. I let it sit on the original charger overnight and for some reason it did not charge. It kept booting and shutting down once it booted due to a low battery warning. It eventually got to the point where the screen would go to fuzzy lines and light but no boot.
To finally get it working I did a combination of a few things but don't actually know what got it going.
Put it on a different (kindle) charger and let it sit for an hour or 2, did several hard resets holding both just the power and also the up/down volume and power all at the same time for up to 60 plus seconds. I switched back to the stock charger and did an additional hard boot by holding just the power for 30+ seconds and it started booting and charging.
I did however put it on the charge again last night and noticed this morning it was still at half battery and didn't get a charge. I ended up putting it on a mifi charger this morning and it's charging again so don't know what is up with the stock charger. Also, have all the latest updates to 4.2 as far as I know as there have been charging issues reported with earlier versions...
Sent from my Nexus 7 using Tapatalk 2
Try this, it just saved my device:
davidcampbell said:
try holding down the volume DOWN and the power key for 10 seconds, then release the power key and keep the volume down key pressed, and it will force the unit to restart into the bootloader from any stage, its effectively like pushing the restart button on the front of a computer and constantly pressing the delete key to get into the bios.
Click to expand...
Click to collapse
So I finally picked up my nexus 7 from best buy. Got home started to power it up and it died before I was able to input my info. So I plugged it into the charger and I cannot power it up. I occasionally get to the Google animation but it turns off shortly after. I've left it charging for 30 min and still nothing. Has anyone run into similar issues?? Please all advice welcome
Normally, there should be at least a third of the full power left.
But in any case, just leave it charging for a while.
For a few times I had problem powering up (not because of no power), I had to keep it plug in and keep holding the power button on for a few seconds and then let go and try again... I had to do this a few times..... It is a matter of trial and error.
Gl
Sent from my GT-N7105 using xda app-developers app
You just bought it?
Take it back, and demand a new one. It's not you fault it's not turning on.
htchero123 said:
So I finally picked up my nexus 7 from best buy. Got home started to power it up and it died before I was able to input my info. So I plugged it into the charger and I cannot power it up. I occasionally get to the Google animation but it turns off shortly after. I've left it charging for 30 min and still nothing. Has anyone run into similar issues?? Please all advice welcome
Click to expand...
Click to collapse
Try holding the power button for half a minute
Sent from my Nexus 4 using Tapatalk 4
Pissed off!! So I left charging over night and in fact I just got home and its still not booting up at all! How can I have this bad of a did!?!? I just picked it yesterday and haven't even had it for 24 hrs. I headed to best buy and what's even worse is I know they don't have any in stock. To make things worse I'm going on vacation for a month in a week and I doubt I'll have one by then. Pretty disappointed at this point!
This morning I restored a nandroid backup of CM10.1 onto my Nook HD+. After the restore, it went through the standard update from the Play store for all the apps that had been updated since I created the backup. Sometime after that, the screen turned off as you'd expect. The next time I tried to access the device, the screen wouldn't come on. At first I thought it was just the smart cover issue, so I closed the cover and reopened it, but no go. Then I tried to press the home and power button a few times to see if that might be it. Again, no go. Then I tried holding down the power button for 10 seconds to force it to turn off so I could restart it. You guessed it, no go. Then I tried the hard reset trick of holding down the power and home buttons together for 20-25 seconds, and still no go. I'm out of ideas! Any thoughts?!
I bought three HD+ and gave one to my sister. She ran into similar issue (didn't know how she got to that point).
I tried in vain to get it to power up again and was seriously consider to RMA it.
I plugged it to the charger and tried multiple times .... then after leaving it on the charger for awhile and retried .. it powered up again
and has been fine since (I suspected my sister drained the battery completely).
Good luck.
hyperxguy said:
I bought three HD+ and gave one to my sister. She ran into similar issue (didn't know how she got to that point).
I tried in vain to get it to power up again and was seriously consider to RMA it.
I plugged it to the charger and tried multiple times .... then after leaving it on the charger for awhile and retried .. it powered up again
and has been fine since (I suspected my sister drained the battery completely).
Good luck.
Click to expand...
Click to collapse
Thanks for the info. Mine is showing as fully-charged. I think my next step is likely to leave it *unplugged* in hopes that it fully discharges so that I can plug it back in and power it back up. I really wish there were some easy way to do a battery pull on this device...
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
qman66 said:
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
Click to expand...
Click to collapse
You mean it's happening for battery or it just force shutdown? If force shutdown then it's a common bug. Or else, it's different issue
Screen just goes black and it's off. Then when I turn it back on it usually makes it to the lock screen and shuts off again
qman66 said:
Screen just goes black and it's off. Then when I turn it back on it usually makes it to the lock screen and shuts off again
Click to expand...
Click to collapse
Does it do this regardless of the charge level? Like it does it even at 100%?
I encountered this with my Nexus 6 last week. Whenever it was below 70% battery the phone would just shut off. Sometimes I could boot back up and use for a little while but soon it'd shut off again. On other occasions it would just think that it doesn't have enough battery to power on at all despite knowing full well it has at least 69%.
Same thing with you, when on AC power it worked fine.
I tried a few things to fix it, factory reset, alternative kernel, re-encrypt + factory reset. None of the above fixed it so I sent it back to Motorola. I'm expecting it back on Monday!
reddit and other android forums have similar posts about "randomly shutting off" so it seems we're not alone.
@qman66,
This post may help you > http://forum.xda-developers.com/nexus-6/help/nexus-6-shutdowns-t2997163/page3
qman66 said:
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
Click to expand...
Click to collapse
i would try clearing the cache of it first and if that does not work flash the factory images you can keep you data by only flashing system then if it still does not work flash all the imgs for data and cache ect if that does not work RMA time. nexus factory images are here:https://developers.google.com/android/nexus/images
qman66 said:
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
Click to expand...
Click to collapse
I just started having the same problem today. Battery is fully charged, then goes to 0 instantly. Wont power up unless you plug it in. Seems to do it more when watching embedded youtube videos in chrome browser.
Phone turns off when not plugged in
qman66 said:
Nexus 6 works for a few minutes then shuts off unless it is plugged. This is crazy. Has anyone heard of such a thing? Phone was working perfectly for 2 months until a few days ago.
Click to expand...
Click to collapse
I have this same issue, I've tried all the "fixes" and different roms/kernals. I don't think this is the same battery issue others have reported. This happens whether I am at 100% battery or 5% and even if I plug it in, start nexus 6 up, unplug it after it's been running./charged for a while, after 30 seconds or so it will just go black and be powered off. It's the same effect if you pulled the power, since its not even going through the standard shutting down procedures like it normally would if it was just low battery.
If anyone has a fix, please let us know! I'm currently deployed so I can't even RMA the thing, had my wife send out my Nexus 5, so I'll switch to that until I get back to the states.
Adnwilson said:
I have this same issue, I've tried all the "fixes" and different roms/kernals. I don't think this is the same battery issue others have reported. This happens whether I am at 100% battery or 5% and even if I plug it in, start nexus 6 up, unplug it after it's been running./charged for a while, after 30 seconds or so it will just go black and be powered off. It's the same effect if you pulled the power, since its not even going through the standard shutting down procedures like it normally would if it was just low battery.
If anyone has a fix, please let us know! I'm currently deployed so I can't even RMA the thing, had my wife send out my Nexus 5, so I'll switch to that until I get back to the states.
Click to expand...
Click to collapse
RMA. Probably related to the battery issues.
Had this exact issues on my nexus 4. Turned out the battery was swollen and damaged. I was told NOT to use it on charge as it could possible blow/leak and get a new one. Like a fool I brought a cheap but supposedly a real replacement but it lasted 2 charging cycles before stopping holding any charge I put in. By this time it had been opened up more times than a crack head whore so I bit the bullet and brought/upgraded to a nexus 6. What a Great phone. but..... Yeah, likely battery issue. FYI I got signal loss moments before it died
Sent from my Nexus 6 using Tapatalk
Power off your phone.Press and hold the Power and Volume Down buttons. This will put the phone in fastboot.Use the Volume buttons to scroll through the menu until you see "Bootloader logs"Press and hold the power key for a long time (7+ seconds) until the phone reboots.
A month or so ago, my mother told me her Nook HD+ (on which I had installed CM 10.1.3) would not turn on. I told her to plug in the charger for a few hours and try again. Still no go. I will be visiting her in a couple weeks and will see what I can do.
Today I tried to turned on my wife's HD+ (running CM 10.2.1) which had been off for several weeks. It was almost fully charged that last time it was turned off. It would not come on. I plugged in the charger in and no light came on. After a couple hours I held the power button on and after 10-15 seconds the battery symbol came on for 2 or 3 seconds then disappeared. This time the orange charging came on and stayed on so I assume it is charging. I will give it a few more hours before trying again.
What I'm wondering is: why does the battery seem to drain when the device is off, why won't it boot with the charger plugged in (I assume there must be some minimum battery charge required even when plugged in), is this typical of this device?
Any and all ideas or suggestions appreciated.
lmacmil said:
A month or so ago, my mother told me her Nook HD+ (on which I had installed CM 10.1.3) would not turn on. I told her to plug in the charger for a few hours and try again. Still no go. I will be visiting her in a couple weeks and will see what I can do.
Today I tried to turned on my wife's HD+ (running CM 10.2.1) which had been off for several weeks. It was almost fully charged that last time it was turned off. It would not come on. I plugged in the charger in and no light came on. After a couple hours I held the power button on and after 10-15 seconds the battery symbol came on for 2 or 3 seconds then disappeared. This time the orange charging came on and stayed on so I assume it is charging. I will give it a few more hours before trying again.
What I'm wondering is: why does the battery seem to drain when the device is off, why won't it boot with the charger plugged in (I assume there must be some minimum battery charge required even when plugged in), is this typical of this device?
Any and all ideas or suggestions appreciated.
Click to expand...
Click to collapse
When you say off, do you mean completely off or sleeping? If completely off, it should not drain like that. Might be a weak battery.
And yes the power up sequence you described is normal with a dead battery. It must charge a little before turning on.
Tell your mom to try the same thing, holding power button for 15 sec.
If you are going to store it, it is best to have it at about 50% and then turn it completely off.
Sent from my SM-T707V using XDA Premium HD app
Pretty sure my mom just let battery run down. She's 89 so not too attentive to electronic things. I'll make sure it's charged when I see her and try to get it going again.
Also pretty sure (but not 100%) my wife's unit was off-off, not standby-off. At any rate, it booted up after being charged. Updating 19 apps right now. Thanks.
Sent from my BN Nook HD using XDA Free mobile app
This may be late, and sound odd, but humor me if it's not resolved yet. Try to boot it with the SD card removed. My ovation went to doing the same thing, then further to showing false battery levels, and the SD card caused it. Inleqrndnthis by trying the SD card in a spanking new ovation, and my "faulty" ovation then booted, while the new one became problematic. Upon replacement of the now deemed faulty SD card, the problem has not returned.
ieatabiscuit said:
This may be late, and sound odd, but humor me if it's not resolved yet. Try to boot it with the SD card removed.
Click to expand...
Click to collapse
Thanks. I'll be seeing my mom on Friday. Will try this if I can't get it started.
Sent from my Nexus 7 using XDA Free mobile app
Got my mother's Nook started. She just doesn't have enough finger strength to hold the button down for the 15 seconds or so it took to start. I'm going to tell her to leave it on all the time and plug in the charger every night so the battery never runs down to nothing again.
Sent from my Nexus 7 using XDA Free mobile app