Database Develop

*UPDATED* Be careful - Refund on purchases made with Google Play credit

I purchased SuperGNES with my promotional $25 Google Play credit balance. Come to find out, the app crashes when tapping on any of the menu items. I'm sure the app developer will fix it, but I decided I wanted to refund and purchase at a later date once I know it works for the N7. Once I refunded (it was within the 15 minute window), I expected the amount to be credited back to the Google Play balance (based on the terms: "7. In the event you receive a refund of a purchase made with your promotional balance, any refunded amount will be credited back to your promotional balance for future use under these same terms."). That didn't happen. I have sent a report to Google Play for them to fix it, but I just wanted to warn people to be a bit careful with their promotional credit. It is possible that it may take a little time to process, so I'll update this on how it goes.
PS: I searched the N7 forums for any topic on this and couldn't find it. My apologies in advance if one exists.
*UPDATE* - The refund did finally go through, though it took a lot longer than I would've expected. It also did reapply to the Google Play credit balance. All is well

Thanks for the heads up mate!
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

I had a refund out of my $25 processed fine, took a day. I bought a tricorder app but it didnt go full screen so I took the refund on it and they gave it back

NeoMagus said:
I had a refund on my processed fine, took a day. I bought a tricorder app but it didnt go full screen so I took the refund on it and they gave it back
Click to expand...
Click to collapse
Awesome, thanks for the info. I'll check back tomorrow and will definitely update this. I figured it would've taken a lot less time since it's just a simple transaction. I usually purchase with a credit card so I normally don't ever think about these things

Here you go:
http://www.explusalpha.com/home/snes9x-ex/
Sent from my Nexus 7 using Tapatalk 2

I had a refund processed with no problem, took less than an hour.
Sent from my Nexus 7 using xda app-developers app

Scared me when I tried refunding an app that kept crashing and my balance wasn't updating. I guess I just have to wait for it to update.

I purchased gold for Dead Trigger with the $25 credit, but it was never put into the game asked for a refund haven't heard back from the creator or been given a refund.

RoadZombie said:
I purchased gold for Dead Trigger with the $25 credit, but it was never put into the game asked for a refund haven't heard back from the creator or been given a refund.
Click to expand...
Click to collapse
I'm in the same boat as you. Bought gold in game two days ago and it still hasn't shown up. E-mail dev twice now with no response.
To make it worse, I just applied the update, and now it crashes immediately after clicking the icon on my N7.

I got a refund within an hour of asking for one. Just went back on to my credit.
Sent from my Nexus 7 using xda premium

Staples' Exchange Policy?

So I, like many others, had a defective Nexus 7 (creaking sound, a bit of a screen separation). I called staples, and asked for an exchange, which they were happy to provide. They sent up a guy this morning with a new Nexus 7 to replace my old one.
The new one has pretty much the exact same issue as the last one. I'm considering asking to exchange AGAIN, or possibly just living with the glass separation issue.
Do any of you know if Staples will exchange/replace more than once? Also, how many of you ordered from Staples and actually received a perfect device (no creaking / glass issue)?
Thanks.

Just try to exchange it at another staples or try this http://forum.xda-developers.com/showthread.php?p=28963551 if you are not afraid to open your Nexus
Sent from my Nexus 7 using xda premium

wiithepeng said:
Just try to exchange it at another staples or try this http://forum.xda-developers.com/showthread.php?p=28963551 if you are not afraid to open your Nexus
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thing about Staples is that I ordered mine online, so I call online for the support. I already opened up both this one and my last one, still no real fix.
Don't know if I should chance another replacement either, I might risk lightbleed/dead pixels (which I don't have now). What to do...

I would have no qualms about exchanging the tablet as many times as it takes to get what I paid for. It's a reasonable expectation to get one free of flaws.
Why open a new device and try to fix something that should be handled by the manufacturer?
Sent from my EVO using Tapatalk 2

I ordered mine from Staples online. Nothing was wrong with it.

JohnSypin said:
I ordered mine from Staples online. Nothing was wrong with it.
Click to expand...
Click to collapse
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.

If I were you, I'd just ask for a full refund. Wait until your local stores to stock and buy in person (after checking the quality).

Just got mine replaced at staples. You have 14 days with each product to return it. Either they'll ship a new one or you can return in store.
I went to the store and opened it there to test it.
Sent from my LG-P999 using xda app-developers app

MrJESUSatWork said:
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
Click to expand...
Click to collapse
I live in Pennsylvania its been around 85 to low 90s.

MrJESUSatWork said:
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
Click to expand...
Click to collapse
My tablet was delivered from staples yesterday in that heat wave we had here in NJ. I opened it right away and had no issues right out of the box. Everything is perfect.

I got mine from Staples.com as well and IMO, I have a near perfect tablet except for couple of things. For one, I didn't get the $25 credit. Slightly off topic but did all you (Staples customers) get the $25 credit? I'm weighing the pros and cons of returning it for this reason.

Are you talking about the Play Store credit? I thought that Google detects the google accounts logged in through all Nexus 7, and apply the $25 credit to the account. That way, they don't care where you got your N7 from.

Yes, the Play Store credit. I followed the directions explicitly to get the credit to no avail. I even did a factory rest and entered a different credit card still to avail.

janedoesmith said:
I got mine from Staples.com as well and IMO, I have a near perfect tablet except for couple of things. For one, I didn't get the $25 credit. Slightly off topic but did all you (Staples customers) get the $25 credit? I'm weighing the pros and cons of returning it for this reason.
Click to expand...
Click to collapse
I didn't get the credit when setting it up and seen nothing about it when I finished setting it up but I did get it later in the play store when I went to buy a app it had something like add your credit card to Google wallet and get 25$ play credit. After I added the card it gave the option to use the credit.

I also tried it at the Play store checkout. It gave me that option to add a credit card and get the $25 credit. I added another different credit card but, again, no credit.

Sounds like a lot of people have had virtually perfect tablets from Staples, in the NJ/PA area. I just called again, they'll be picking up my tablet on Friday and sending a new one on Monday. if THAT one has issues... I may just take it to the local staples to refund or to open a box / find one that isn't broken.
Online staples orders can be returned via stores right?

I called the Staples in my area and they said I could return it to their store. Did you get the $25 Play Store Credit??

I work at staples in audobon, new jersey. I'd like to say that we will continue to replace your device until you receive one that is what you had ordered.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

I guess I was lucky, I ordered from the Play Store and I got one in very good shape. The left side of the screen is ever so slightly raised, but it's so minor that it's not worth the trouble. It has no effect on my tablet, so I don't care.

Ordered from staples, got my credit.
Sent from my LG-P999 using xda app-developers app

Replacement N7 gave me another $10 in G-Wallet

I just got my replacement N7 today and when I was setting everything up I opened up the Google Wallet app and sure enough when it finished setting up my account it showed another $10 on my prepaid card. It's especially nice since i spent $8 and change from my first Wallet account filling up my Buell last night.

is your replacement device free of any issues. I'm about to return mine due to screen separation and death pixels
Sent from my Xoom using Tapatalk 2

Order 20 more replacements and your N7 is free.. lol
Sent from my Galaxy Nexus using Tapatalk 2

Lare2 said:
is your replacement device free of any issues. I'm about to return mine due to screen separation and death pixels
Sent from my Xoom using Tapatalk 2
Click to expand...
Click to collapse
So far so good. I've only had it for 3 hours tho so we'll see how it goes but all seems good now.

Yea the money is linked to the NFC chip. It will reset back to $10 when you switch to a custom rom.
My Galaxy Nexus did this and I got $15 twice. I used the N7 to buy McDonald's and after switching to CM10, Wallet reset my balance to $10.
So if you play your cards right, you can maximize your gift cards.
I wouldn't try to take advantage of the process but I also won't turn away a free buck. My Galaxy Nexus and N7 have 2 different balances even though I use the same account. Why they don't limit it to one free gift card to any one account is beyond me. Google is smart so I'm assuming this was intentional.
They are trying to push their Wallet system so what better way to increase usage then to give people free money to use it with.
Sent from my Nexus 7 using xda premium

Are you receiving another $20 Play Store credit for each replacement device after activation?

hullbay said:
Are you receiving another $20 Play Store credit for each replacement device after activation?
Click to expand...
Click to collapse
Actually, I first signed into my wife's account on the replacement and it gave her $25 to use then when I unlocked and rooted it I used my account like usual. I got my original and my replacement from gamestop so I don't know if it it work would or not on a unit straight from google.

player911 said:
Yea the money is linked to the NFC chip. It will reset back to $10 when you switch to a custom rom.
My Galaxy Nexus did this and I got $15 twice. I used the N7 to buy McDonald's and after switching to CM10, Wallet reset my balance to $10.
So if you play your cards right, you can maximize your gift cards.
I wouldn't try to take advantage of the process but I also won't turn away a free buck. My Galaxy Nexus and N7 have 2 different balances even though I use the same account. Why they don't limit it to one free gift card to any one account is beyond me. Google is smart so I'm assuming this was intentional.
They are trying to push their Wallet system so what better way to increase usage then to give people free money to use it with.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
This is... interesting.

Do the replacements usually come with another play store credit? I thought that play store credit was tied to your account and not per device?

goinskiing said:
Do the replacements usually come with another play store credit? I thought that play store credit was tied to your account and not per device?
Click to expand...
Click to collapse
It is tied to your account, but if you use a different account when first signing into your replacement, that account will get $25 credit. I used my wifes's account, signed in, she got the credit then I turned on usb debugging, then unlocked/rooted and signed in on my account.

neilrl79 said:
It is tied to your account, but if you use a different account when first signing into your replacement, that account will get $25 credit. I used my wifes's account, signed in, she got the credit then I turned on usb debugging, then unlocked/rooted and signed in on my account.
Click to expand...
Click to collapse
I too was able to get another $10 wallet and $25 play credit on my replacement signing into another account.

$10 Google Wallet on Nexus 7

Okay, I have been thinking since I am waiting for my RMA because of screen problem. With Google wallet available on this devise, I got my free $10 free credit when sign up with my Nexus 7. First devise with NFC to use Google wallet, it was great and spend $2 already at local CVS store just to try it out.
Now since I will be replacing my devise with the RMA. How's do you transfer the balance? Does the balance go with NFC chipset because I can not seems to find any log in options inside the wallet apps. Anyone how the wallet thing work?
P.s. The $10 bonus really sweeten the deal for me.
Sent from my Nexus 7

oyoboy said:
Okay, I have been thinking since I am waiting for my RMA because of screen problem. With Google wallet available on this devise, I got my free $10 free credit when sign up with my Nexus 7. First devise with NFC to use Google wallet, it was great and spend $2 already at local CVS store just to try it out.
Now since I will be replacing my devise with the RMA. How's do you transfer the balance? Does the balance go with NFC chipset because I can not seems to find any log in options inside the wallet apps. Anyone how the wallet thing work?
P.s. The $10 bonus really sweeten the deal for me.
Sent from my Nexus 7
Click to expand...
Click to collapse
I'm from the UK so this may differ (but I highly doubt it)....if this is tied into your Google Wallet which is for us here across the pond not tied into our device and relates to the ID on the device i.e. your gmail username which ties into your G-Wallet and purchases etc.....it has nothing to do with that device....e.g. you should be able to use your NFC enabled phone if you had one which also enables you to buy from the same G-Wallet. If you RMA your device and get a new one once you setup the new device it will have your balance available in your G-Wallet.
Hope that helps.
:good:

From what I've read you get one credit per email address.

I got a few replacement Galaxy Nexi, and each time there was a fresh new $10 to use. Not sure if it'll be different with the 7.

TheWenger said:
I got a few replacement Galaxy Nexi, and each time there was a fresh new $10 to use. Not sure if it'll be different with the 7.
Click to expand...
Click to collapse
This. Last week I spent my $10 filling my Buell with gas and then 2 days later Gamestop called saying my replacement was in. When I was setting up Wallet on the new N7 I was surprised to see a new $10 balance. Which I spent this morning filling up the Buell again. I was told it is tied to the NFC chip.

I got both credits on my GNex awhile back and long since used it up - yesterday I installed Wallet on my N7, using the SAME gmail account I use for my phone and the same gmail that has my Wallet synced with it, and I got a $10 credit on my N7.
Here's what baffles me. My phone's balance is $1 on it, which I left there, and my tablet has $10 on it.

hullbay said:
From what I've read you get one credit per email address.
Click to expand...
Click to collapse
incorrect.

So I guess I better spend that $8 balance before my RMA arrived. Lol
I just got my RMa email it got ship today. I will be having McDonald's combo tonight then
Sent from my Nexus 7

Try buying something with your nexus 7, see if they deduct the balance from the $10. McDonald or seven eleven is a good place to start.
Sent from my Nexus 7

Are you able to get the 10 dollar credit if your nexus 7 is rooted and running CM10?

stevecaboose said:
Are you able to get the 10 dollar credit if your nexus 7 is rooted and running CM10?
Click to expand...
Click to collapse
I don't know about CM10, but I know it works fine if rooted. It WILL warn you that your device is "incompatible", but that's just a warning, it doesn't actually mean anything and it still works. In the future, they might not support that, but for now it's OK.

WHAT!! - This payment method has been declined.

I had my family buy a bunch of google play gift cards for my son for Christmas.
We've been purchasing apps without a problem until today. I went to purchase Greedy Spiders for $0.99 and I could not use the Google Play gift cards. The card was greyed out with a message right below the cards stating "This payment method has been declined.", but noting a balance of $12.05.
I called Google Play support and had to go through 3 calls and 6 support reps before one finally addressed the problem. The developer of the app is not allowing payment using Google Play gift cards. The developer of the app only accepts payment by credit card. This seems crazy to me. It's kinda like going to BestBuy and being unable to use BestBuy gift cards to buy a Sony TV because Sony only accepts credit card payment.
I'm not sure how many other developers are not accepting Google Play as a payment method, but I wanted to share the story.

BostonDan2 said:
I had my family buy a bunch of google play gift cards for my son for Christmas.
We've been purchasing apps without a problem until today. I went to purchase Greedy Spiders for $0.99 and I could not use the Google Play gift cards. The card was greyed out with a message right below the cards stating "This payment method has been declined.", but noting a balance of $12.05.
I called Google Play support and had to go through 3 calls and 6 support reps before one finally addressed the problem. The developer of the app is not allowing payment using Google Play gift cards. The developer of the app only accepts payment by credit card. This seems crazy to me. It's kinda like going to BestBuy and being unable to use BestBuy gift cards to buy a Sony TV because Sony only accepts credit card payment.
I'm not sure how many other developers are not accepting Google Play as a payment method, but I wanted to share the story.
Click to expand...
Click to collapse
Wow that's pretty ridiculous. First I've heard of that. I guess greedy spiders isn't just the name of the game haha.
Sent from my Nexus 7 using xda premium

cjsspape said:
Wow that's pretty ridiculous. First I've heard of that. I guess greedy spiders isn't just the name of the game haha.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
yep. Aren't those gift cards supposed to help protect you from compromising your personal information online? ID theft is a pretty huge problem nowdays. I would be wary of doing business with that developer....

While I'm certain this vendor is the exception to the majority as I've had an Android phone for years and never experienced this, there will always be some vendors unless Google changes their policies to prevent developers from doing this. IMHO, I blame Google more than anyone. Google should not be providing developers the option to exclude Google Play gift cards when developers sell their products through the Google Play store.

I just came across this issue too but it seems to be for EVERY app or movie i have tried to download. I have a google play balance of $85 that seems to be utterly useless now! I need to do more research into this because this is just not acceptable and i feel extremely cheated. This is the first thread i came across so thought i would share my experience. If anyone has any input or an alternate reason as to why i can no longet use my play credit to make purchases i would be very interested to know.

Well with respect, Google Play is more like Amazon or EBay as such they allow anyone to write an app and publish it. And since Google is a world wide service, some countries may not or be able to accept that gift card service.
It happens but it is rare. We dealt with this with the initial $25 Play Store credit we got with our Nexus 7s. A very few developers wouldn't/couldn't accept the Gift Cards...
Or maybe it is a time factor. Maybe the listings have to be updated to accept gift cards?
I don't see a huge issue with this. I personally like the idea that devs can choose their method of choice.
Sent from my Nexus 7 using XDA Premium HD app

My problem with that is that i cant find a single app, movie, or song i can download with my play store balance. If there is NO devs that are going to accept gift cards as payment then Google needs to reimburse me for the money I already put out on their gift cards to download from their store which now seems to be completely void. If i knew i was going to be put in this position when i spent $150 on gift cards i would have never bought them. They claim on the card they are good for all purchases from the store apart from tangible products and when outside the US. I will be calling them tomorrow during business hours to bring this issue up.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

err.....just stay away from that app?
if a dev is only accepting credit cards and not gift cards from the google market theyre app is being sold on...seems very dodgy

chismay said:
err.....just stay away from that app?
if a dev is only accepting credit cards and not gift cards from the google market theyre app is being sold on...seems very dodgy
Click to expand...
Click to collapse
I agree. When I got my N7, I had no problem using my $25. Seems fishy to me. It shouldn't matter if the money came from a gift card, green is green.
And I was just thinking about getting a gift card for the Play Store. After reading this though, maybe I should try something different.

Well now.. that is pretty retarded.

If your goal in writing an app is to harvest credit card information, it makes perfect sense.
Sent from my Nexus 7 using xda app-developers app

rmm200 said:
If your goal in writing an app is to harvest credit card information, it makes perfect sense.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Well isn't the the name of the app called "Greedy Spiders " don't trust it I'm not getting stuck in his web!
Sent from my Nexus S 4G using xda premium

SOLUTION
BostonDan2 said:
I had my family buy a bunch of google play gift cards for my son for Christmas.
We've been purchasing apps without a problem until today. I went to purchase Greedy Spiders for $0.99 and I could not use the Google Play gift cards. The card was greyed out with a message right below the cards stating "This payment method has been declined.", but noting a balance of $12.05.
I called Google Play support and had to go through 3 calls and 6 support reps before one finally addressed the problem. The developer of the app is not allowing payment using Google Play gift cards. The developer of the app only accepts payment by credit card. This seems crazy to me. It's kinda like going to BestBuy and being unable to use BestBuy gift cards to buy a Sony TV because Sony only accepts credit card payment.
I'm not sure how many other developers are not accepting Google Play as a payment method, but I wanted to share the story.
Click to expand...
Click to collapse
Hi, I know it's a bit late but I have just found a SOLUTION to this problem. You can solve this by creating another Gmail account and using the same payment method as this problem is not related to the the payment method but the account as I have found. Go into Settings>Accounts>Add Account>Google>New. Then create a new Google account which will work alongside your present Google account and NOT replace it. Go to the Play store and swipe right across the screen and you will see a drop down menu from your present Google account going into the Google account you just made. Use this new account to purchase the application. The application will be downloaded to your phone hopefully without your "payment method being declined" .

First I've heard of sellers even getting that opton. It's not on my developer console. How would the developer know anyway? The income isn't broken down by method of payment. nothing related on the merchant account either.
I suspect a glitch rather than anything deliberate.
---------- Post added at 02:03 PM ---------- Previous post was at 02:01 PM ----------
rmm200 said:
If your goal in writing an app is to harvest credit card information, it makes perfect sense.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
App writers never see credit card information. Only the payment processor (in this case google) does.