Hey All,
Recently, somehow, my charge pins on my Dell Streak have broken, I can only charge the device slightly, by pulling out the USB cable halfway. I can see the pin board is sorta like snapped in the middle.
I have a few dilemmas now:
1. This device is under warranty, so I should be able to call up Dell and get it fixed/replaced?
2. I have flashed a custom rom to my Streak 7, does this effect my warranty?
If so, how would I go about flashing the Stock HC rom with nvflash? I've tried a few stock HC roms, with no avail.
Any ideas/help guys?
Thanks,
Dean
depending on your warranty, you may not be able to do anything. if its the dell manufacturer one, you cant do anything because that only covers things such as internals breaking like the audio not working or the soft buttons not working or things like that.. but if you purchased one separately such as through bestbuy (do they even sell the streak7) or frys etc, then use the nvflash to stock guide. they probably will only check for superuser in the app drawer. but just to be sure you can let the battery die completely and show them it doesnt charge. then you should be in business. just be sure not to bring it up.
konnorrigby said:
depending on your warranty, you may not be able to do anything. if its the dell manufacturer one, you cant do anything because that only covers things such as internals breaking like the audio not working or the soft buttons not working or things like that.. but if you purchased one separately such as through bestbuy (do they even sell the streak7) or frys etc, then use the nvflash to stock guide. they probably will only check for superuser in the app drawer. but just to be sure you can let the battery die completely and show them it doesnt charge. then you should be in business. just be sure not to bring it up.
Click to expand...
Click to collapse
Hrm, its Dell warranty, so it should be okay? I'm gonna call eventually tell them it isn't charging because the port seems to be stuffed. Hopefully I am able to get it fixed :\
if you can make sure they know it was in no way your fault then your good.
konnorrigby said:
if you can make sure they know it was in no way your fault then your good.
Click to expand...
Click to collapse
Haha, true! Well it was no way my fault! I treasure my streak like it's my baby! I don't understand how it has broken, but since the charger is crappy, that's probably how it broke
yea mines my baby also lol. but be sure to pull the charger straight out. like dont try to angle it in or out.
Deano019S said:
Hey All,
Recently, somehow, my charge pins on my Dell Streak have broken, I can only charge the device slightly, by pulling out the USB cable halfway. I can see the pin board is sorta like snapped in the middle.
I have a few dilemmas now:
1. This device is under warranty, so I should be able to call up Dell and get it fixed/replaced?
2. I have flashed a custom rom to my Streak 7, does this effect my warranty?
If so, how would I go about flashing the Stock HC rom with nvflash? I've tried a few stock HC roms, with no avail.
Any ideas/help guys?
Thanks,
Dean
Click to expand...
Click to collapse
hi had the same problem with mine and fist Dell France refused to change it becaus they said i broken it...
after a fight with their helpdesk i had a new streak 7 on warranty !
Related
I just bought an 8925 a couple of weeks ago (about a year used) and it was working fine...Best phone I've had so far...Yesterday I'm sitting in my car, I start the TT software and drive off. As I'm driving off I plug the phone into the car charger and pouf! Phone just blacks out. No lights no nothing. I tried to plug the phone into a wall charger, data cable, car charger, nothing. No light, no sign of life at all...
I also had just purchased a new battery for it, tried it and still the same, nothing at all....Suggestions ???????? PLEASE !!!!!!
What kind of car charger do you have? There are reports that if you use a cheap, generic charger it may fry your phone.
dieneverknowing said:
What kind of car charger do you have? There are reports that if you use a cheap, generic charger it may fry your phone.
Click to expand...
Click to collapse
THIS ONE. If it is fried, what can I do ? I mean, I'm sure I can't do much about the phone itself but can I maybe go after CellularAccessory.com ???
Good luck...
It's indeed highly recommended to only use HTC car chargers, there have been many reports of similar cases.
I dont think you are gona have much luck trying to go after the place you bought the charger from they usually have disclaimers about damage caused by anything they sell. If the phone truely is dead and going on your description you have probably fried components on the board, is to try claming on your household contents insurance just say it went pop when you plugged it in at home using your htc charger. Failing that if your phone is still under waranty then try the place you bought it from. DONT say you used a non branded charger though or you are screwed lol. Good Luck.
Charger
Damn, paid $3.95 for a multipurpose car charger and it fried your Tilt. I can't imagine that. I'd be p*ssed.
take it to att and see if its still in warranty and get a new one..if its out of waranty then call htc in usa and it should still be covered (manufactures warranty is 15 months). Htc devices are the most knoqwn swapped out phones with warranty exchanges..its very simple..ive exchanged my tilt 4 times now. I dont even break a sweat if something even SEEMS wrong..i used to freak out and try to fix things myself but i eneded up doing more damage than needed and luckily att is so nice and understanding..i just emediately take it in and get a new one now..even if something doesnt feel right..if need be i throw it in boot loader mode and say it wont boot.
It probably should be noted that nobody is suggesting you defraud HTC or AT&T on an open forum, especially senior members. Since your device is regulated by the FCC and it would probably make it a Federal offense, I think I would stick to the basics in any discussions with everyone. If they don't ask, fine, If they do ask then use your own judgment.
pazookie said:
take it to att and see if its still in warranty and get a new one..if its out of waranty then call htc in usa and it should still be covered (manufactures warranty is 15 months). Htc devices are the most knoqwn swapped out phones with warranty exchanges..its very simple..ive exchanged my tilt 4 times now. I dont even break a sweat if something even SEEMS wrong..i used to freak out and try to fix things myself but i eneded up doing more damage than needed and luckily att is so nice and understanding..i just emediately take it in and get a new one now..even if something doesnt feel right..if need be i throw it in boot loader mode and say it wont boot.
Click to expand...
Click to collapse
I will definately try that, but my only concern is that it's an unlocked att phone that I'm using in Montreal, Canada...Should I go to HTC Canada or USA???
Just tried calling HTC North America (the # that's on their website (425) 679-5318) and it just answers but with no sound at all..It's like if someone picks up the phone but it's just muted....I waited around 3 minutes thinking someone would probably end up answering, but no...
just take it into an att device support center (look on there site or call them) and just tell them it wont turn on..its not defrauding them its honest..as ling as its not PHYSICALLY DAMAGED (as in mving parts were damaged by dropping or mishandling) or WATER DAMAGED (as in the white square on the back is pink) then your good..This happened to me the frst time..i left it on a charge all night and next morning it wouldnt charge nor turn on and att took it with ease.
Wow, a three dollar car charger that is multipurpose for a several hundred dollar device.....the real question is...why? Before you ever plug anything into an electronic device please, please check the output voltage and amperage, a lesson to all.
Ok I was finally able to reach the repair dept. at HTC. They told me the phone is still under warranty so I sent it to their repair center in Indianapolis in the hopes they will be able to exchange it...
I do believe the phone is completely fried, but is there a way for them to still detect what caused it to fry ? Also, they told me that any third-party application they find on the phone voids the warranty, will they be able to see what was installed on the phone ??
fredericroumi said:
Ok I was finally able to reach the repair dept. at HTC. They told me the phone is still under warranty so I sent it to their repair center in Indianapolis in the hopes they will be able to exchange it...
I do believe the phone is completely fried, but is there a way for them to still detect what caused it to fry ? Also, they told me that any third-party application they find on the phone voids the warranty, will they be able to see what was installed on the phone ??
Click to expand...
Click to collapse
If the phone is fryed I doubt they will be able to get it working thus they wont be able to see whats been installed on it and anything could have fryed it such as a power surge while it was plugged in at home. Just wait and see i guess.
once they take it apart they will be able to figure out the problem. sometimes not easy .
HBEAR said:
It probably should be noted that nobody is suggesting you defraud HTC or AT&T on an open forum, especially senior members. Since your device is regulated by the FCC and it would probably make it a Federal offense, I think I would stick to the basics in any discussions with everyone. If they don't ask, fine, If they do ask then use your own judgment.
Click to expand...
Click to collapse
LOL at your post..
"Htc devices are the most knoqwn swapped out phones with warranty exchanges"
Where do you get facts like that, I though nokias were the most swapped.. Is there a website that has these stats?
Either way, good luck on that exchange.
mskip said:
I dont think you are gona have much luck trying to go after the place you bought the charger from they usually have disclaimers about damage caused by anything they sell. If the phone truely is dead and going on your description you have probably fried components on the board, is to try claming on your household contents insurance just say it went pop when you plugged it in at home using your htc charger. Failing that if your phone is still under waranty then try the place you bought it from. DONT say you used a non branded charger though or you are screwed lol. Good Luck.
Click to expand...
Click to collapse
So as a moderator you like to teach people how to commit fraud?
TheChemist187 said:
So as a moderator you like to teach people how to commit fraud?
Click to expand...
Click to collapse
I posted that message well over a month ago lol I have only been a moderator for under 2 weeks so I think im pretty safe
Mark.
mskip said:
I posted that message well over a month ago lol I have only been a moderator for under 2 weeks so I think im pretty safe
Mark.
Click to expand...
Click to collapse
LoL... good answer mskip... and congrats for your new role.
gmaniac2008 said:
LoL... good answer mskip... and congrats for your new role.
Click to expand...
Click to collapse
Thank you
Mark.
Hey,
My phone's charging port broke. Like the actual phone charging part broke, not the adapter(obviously, lol).
Anyways, what can I do? I'm under warranty and am going to call them, but they say I shouldn't say what actually happened as the problem. I also have a different ROM than the ATT Rom, but can't change it back.
I'm also interested in the Fuze, but I doubt I can exchange for that? If I can, what do I need to do, but if not what should I say for a good excuse to get me a new phone?
Thanks a bunch guys
Lol..if your phones charging port's broken (I dunno how you managed to do that but oh well) its highly unlikely that you'll get it replaced under warranty. Warranty will replace things like faulty motherboards, manufacturing defects and the likes.....not physical damage. You can still try your luck at an explanation and hope it works. Try to leverage the Christmas spirit in on this one
The people at AT&T literally told me to call warranty, one told me to make-up something like it is dropping text messages /etc
Any idea if this works?
schwalbach said:
The people at AT&T literally told me to call warranty, one told me to make-up something like it is dropping text messages /etc
Any idea if this works?
Click to expand...
Click to collapse
What does literally told me to call warranty mean?
schwalbach said:
Hey,
My phone's charging port broke. Like the actual phone charging part broke, not the adapter(obviously, lol).
Anyways, what can I do? I'm under warranty and am going to call them, but they say I shouldn't say what actually happened as the problem. I also have a different ROM than the ATT Rom, but can't change it back.
I'm also interested in the Fuze, but I doubt I can exchange for that? If I can, what do I need to do, but if not what should I say for a good excuse to get me a new phone?
Thanks a bunch guys
Click to expand...
Click to collapse
A thread has been started about this already...check it here...see if your question is answered...http://forum.xda-developers.com/showthread.php?t=444726&highlight=warranty+tilt+fuze+exchange
also check my signature for the wiki and read about returning your phone and flashing the orginial rom back...search if has been discussed numerous numerous times
eskimochaos said:
What does literally told me to call warranty mean?
Click to expand...
Click to collapse
Sorry for the misunderstanding.
They said I should call the warranty people and lie to them, say that it was something else like a reception problem or something.
Does anyone have experience with this? Will it not work because when Is end in my phone it will be obvious the charging port broke? I am just looking for suggestions, thanks a lot guys
slawcop` said:
A thread has been started about this already...check it here...see if your question is answered...http://forum.xda-developers.com/showthread.php?t=444726&highlight=warranty+tilt+fuze+exchange
also check my signature for the wiki and read about returning your phone and flashing the orginial rom back...search if has been discussed numerous numerous times
Click to expand...
Click to collapse
Sorry for this but yes I saw that thread. Many of them are talking about warranties and software problems. Generally if it is a hardware problem, warranty wouldn't fix it I thought. But the actual AT&T rep told me to lie and say it was dropping calls and they would send me a new one. So I was wondering a couple things after hearing this, as to what my best options are, should I use
1) Call and tell the truth
2) Call and make up something
--If I do and they take my word, what will happen when I send the phone in and the charger is broke? Could we say that possibly happened during shipping?
I'm just wondering if I have any choices other than buying a new $400 phone.
When you call, just say that the device is not synching or charging properly, and go from there.
If the USB port was not properly soldered to the motherboard in the first place, then it could break through no fault of your own. let HTC figure out.
Unless you did break it yourself by trting to jam the USB in upside down or something...
burtcom said:
When you call, just say that the device is not synching or charging properly, and go from there.
If the USB port was not properly soldered to the motherboard in the first place, then it could break through no fault of your own. let HTC figure out.
Unless you did break it yourself by trting to jam the USB in upside down or something...
Click to expand...
Click to collapse
I really have no idea how it broke. It is just like one section of the thing you plug in. Like I didn't even notice it, because it still plugs in. It is just one of the prongs is deattached(but still right beside the others, thus it could still be plugged in) and the deattached one I can move around with my stylus.
Hey everyone
So, I have a bit of a problem... My HTC One keeps destroying every charger cable I'm using, sooner or later. I've tried about 5 or 6 different chargers, including 3 original chargers, and as you might understand this is getting pretty expensive (especially as original chargers are priced around 20.- in Switzerland).
I'm gonna spare you the details, but there are a few things that might be interesting to anyone who wants to help.
The progress is always the same: First, the phone is charging only when sth. is weighing the connector down (this is something many of my HTC One-owning friends are complaining about, too). Next, the phone will charge only when the cable is bent behind the back of the phone. This will work for some time, until the phone refuses to charge when plugged into the wall and can only be charged by trickle charging it from a USB port (which is what I'm currently doing). Here, the cycle is repeated, only that this time the cable dies entirely.
Curiously enough, this happens with every charger and, as it seems, the deterioration quickens with each new cable.
Also, what usually happens pretty quickly is that the connector doesn't lock into place anymore. I have cleaned the port multiple times following instructions from Youtube videos, but to no avail.
Since my phone is rooted, I unfortunately can't just go to my provider and ask them for a new phone. They'll probably blame it on the software or whatever... Also, I recently dropped my phone and it left a few scratches on the top, which would void my warranty even if the rooting wouldn't already have done so. Just my luck, I suppose...
Hopefully anybody has a similar problem or a suggestion. Lemme know if you do!
Regards,
Surreptor aka Jannik
Surreptor said:
Hey everyone
Since my phone is rooted, I unfortunately can't just go to my provider and ask them for a new phone. They'll probably blame it on the software or whatever... Also, I recently dropped my phone and it left a few scratches on the top, which would void my warranty even if the rooting wouldn't already have done so. Just my luck, I suppose...
Hopefully anybody has a similar problem or a suggestion. Lemme know if you do!
Regards,
Surreptor aka Jannik
Click to expand...
Click to collapse
Use this Guide to return to Stock and do a warranty replacement
It looks like you have 2 problems. The first one is the microusb port has been damaged. This has happened to me on another phone and it would explain why the wire is sliding out. For this reason, you might consider replacing it under warranty. The second problem seems to be tension in the charging wire. I do not know how you have charging setup, but I am guessing that the outlet is far away and you are stretching the cable to make it to the phone. This could cause the wire to have discontinuity (why you have to bend it to short the discontinuity and resume charging) and the microusb port to get damaged. I would recommend getting a longer wire if this is the case.
clsA said:
Use this Guide to return to Stock and do a warranty replacement
Click to expand...
Click to collapse
have u seen the latest revision , maybe i should rename it from Super to Ultimate :silly::silly:
lol
Surreptor said:
Hey everyone
So, I have a bit of a problem... My HTC One keeps destroying every charger cable I'm using, sooner or later. I've tried about 5 or 6 different chargers, including 3 original chargers, and as you might understand this is getting pretty expensive (especially as original chargers are priced around 20.- in Switzerland).
I'm gonna spare you the details, but there are a few things that might be interesting to anyone who wants to help.
The progress is always the same: First, the phone is charging only when sth. is weighing the connector down (this is something many of my HTC One-owning friends are complaining about, too). Next, the phone will charge only when the cable is bent behind the back of the phone. This will work for some time, until the phone refuses to charge when plugged into the wall and can only be charged by trickle charging it from a USB port (which is what I'm currently doing). Here, the cycle is repeated, only that this time the cable dies entirely.
Curiously enough, this happens with every charger and, as it seems, the deterioration quickens with each new cable.
Also, what usually happens pretty quickly is that the connector doesn't lock into place anymore. I have cleaned the port multiple times following instructions from Youtube videos, but to no avail.
Since my phone is rooted, I unfortunately can't just go to my provider and ask them for a new phone. They'll probably blame it on the software or whatever... Also, I recently dropped my phone and it left a few scratches on the top, which would void my warranty even if the rooting wouldn't already have done so. Just my luck, I suppose...
Hopefully anybody has a similar problem or a suggestion. Lemme know if you do!
Regards,
Surreptor aka Jannik
Click to expand...
Click to collapse
ok, where did you buy if from ?
I bought it at Microspot and they replaced it twice...
Both times, I was S OFF, LOCKED Bootloader and stock recovery using a RUU...
The second time I even had a "bülä/näggi" on my phone... they replaced it on warranty...
I had the purple tint camera issue D:
Re: HTC One eats charger cables
Thanks for your response
I bought it at the Orange store in Winti, but if you get any helpful advice or in this case even a new device always depends on the clerk...
Also, I'm kinda worried how they would react to the fact that I noticed the issue already months ago.
Anyway. I'll wait until my current cable breaks down, too. Perhaps in the meantime somebody else has an idea
Surreptor said:
Thanks for your response
I bought it at the Orange store in Winti, but if you get any helpful advice or in this case even a new device always depends on the clerk...
Also, I'm kinda worried how they would react to the fact that I noticed the issue already months ago.
Anyway. I'll wait until my current cable breaks down, too. Perhaps in the meantime somebody else has an idea
Click to expand...
Click to collapse
ok... first, you are not allowed to tell them that you noticed this issue months ago..
look at OR Art. 201/3
3. Ergeben sich später solche Mängel, so muss die Anzeige sofort nach
der Entdeckung erfolgen, widrigenfalls die Sache auch rücksichtlich
dieser Mängel als genehmigt gilt.
Click to expand...
Click to collapse
they won't notice it but you need some good argument's that this issue isn't caused by software... first go back 100% stock using this guide:
http://forum.xda-developers.com/showthread.php?t=2541082
and then test if your phone still eats these cables..., return it to the shop...
use these arguments to convince them if they don't wanna replace it:
I hope you can do something with these informations and if they want to charge you - or even to be prepared - I have a few examples how you can convince HTC that this issue is not caused by you and that this is covered by warranty.
LibertyMarine said:
UNLOCKING THE BOOTLOADER DOESN'T VOID THE WARRANTY FOR HARDWARE SUCH AS THE POWERBUTTON!!! I think it's point 7 in the warranty statement where they wrote that the fault has to be CAUSED by this particular ---- whatever is listed below.
Click to expand...
Click to collapse
Someone had an issue with a sunk powerbutton, like me:
LibertyMarine said:
Now, send them an email and tell them that in the warranty is written:
ONLY if it's CAUSED by external action, warranty is void for ONLY the part that got influenced by this cause! And also tell them that it is ridiculous and that they can't be serious saying that a few scratches and a unlocked bootloader caused a sunk power button! Tell them that this is against every human logic! Tell them that you have the right to use this warranty because the powerbutton sunk under normal usage! And this is definitly a production problem and not your fault! Describe them that you use your phone the way it has to be used!
But remember, be friendly and try to comunicate.. otherwise they won't deal.
Click to expand...
Click to collapse
Same guy again:
LibertyMarine said:
Try to give them your perspective.. how you experienced the sunk powerbutton. I said that from time to time it sunk deeper and deeper. And because I was afraid of destroying something I even pressed it softer and so on.. But once the point was reached that this ESSENTIAL part of the HTC One was unusable, so I felt forced to send it in on warranty because this is definitly a hardware fault and not a user fault! Try to give them your perspective!
This is almost everything. Be rethoric(Ask questions so that they must answer Yes! Ask questions that already include the answer) For example, Isn't it ridiculus and totally against every logic thinking that you say a unlocked bootloader is the cause of a sunk powerbutton?
As long as they are humans, they have to say, yes... this is the only answer... otherwise they would be ridiculus.
Click to expand...
Click to collapse
They wanted to charge him(was a bad decision ):
LibertyMarine said:
holy crap, say them they HAVE to, or are they willing to see a BIG article in a popular newspaper with your problem and their answer... ask the shop assistant if he wants his name to be published etc... PROVOKE! FORCE them to repair it on warranty.. say them that a friend of yours also got the phone fixed for the same issue
Click to expand...
Click to collapse
But in the end this happend:
I will receive a refurbished htc one
Click to expand...
Click to collapse
I hope this helps you if they want to charge you. And even if they didn't what you've just read is the first step to become a good dealer!
If you don't mind, you can hit the thanksbutton
Awesome Response
Holy sh*t, take my thanks
No, seriously, great and elaborate response, I'm gonna try that.
I bought a new charger cable today (just as a last test) and it won't even start charging on AC current. Guess it's really the phone's fault. Oh well, hate to wait for the replacement, but better than a broken phone, right?
Thanks again and have a nice day
Cheers,
Surreptor
Yay! Sony has repaired it.
A few weeks ago, my retailer sent back my device. Their report said that the front adhesive was loose hence there was water damage.
Thankfully, it was covered under NZ warranty and they completely replaced my z3. Yay! The rest is history.
Thank you to everyone who helped. I appreciate it.
Old post.
TL;DR: Phone won't boot or respond. When the phone is plugged in, the device's notification light flashes red. Tried all the button combinations, no response.
This happened yesterday. Searched the device forums and couldn't find any solutions so posted here.
When the phone is plugged into a power source, it the notification LED flashes just over once a second.
Tried using different USB cables, chargers, computers - no difference.
Tried all the button combinations, nothing happened. I did press the yellow "off" button by the Sim card slot and then it vibrated 3 times. Nothing happened afterwards and I couldn't repeat this.
One weird thing I did notice is when the USB cable is half plugged into the charger/laptop the phone, the led stays on longer. Maybe 5, 10 seconds. The time the LED is off is still the same. So maybe it's somesort of lose connection?
It doesn't charge via USB. I haven't tried the magnetic dock connection since I don't have one. Anyone know if it would be worth to DIY one to make sure?
Yes, the phone has been fully submerged in water, but I only did that when I got it last month. It hasn't been intentionally submerged since then. The only software related issue I had was that occasionally the phone's screen wouldn't turn on for a long time. I assumed this was software related and it was fixed when I uninstalled Microsoft's Next Launcher.
I've had this phone for over a month and it. Just returned from the city which I bought the phone and I don't want to return it for warranty unless I absolutely have to. The bootloader is locked and the device has not been rooted.
NZ has a great "warranty" law (Consumers Guarantees Act) which pretty much means if the device doesn't last as long as it's meant to or doesn't work as advertised, you have the right to a refund, replacement or repair at not cost to the user - so at least I have the law on my side.
Any response will be greatly appreciated - that "thanks" button will most definitely be clicked.
Click to expand...
Click to collapse
1337 H4X0R said:
TL;DR:
NZ has a great "warranty" law (Consumers Guarantees Act) which pretty much means if the device doesn't last as long as it's meant to or doesn't work as advertised, you have the right to a refund, replacement or repair at not cost to the user - so at least I have the law on my side.
Click to expand...
Click to collapse
That - that would make me return the phone right away. If it's hardware related I wouldn't take any chances. Maybe you can even get them to give you a cover/case for the trouble
charliebigpot said:
That - that would make me return the phone right away. If it's hardware related I wouldn't take any chances. Maybe you can even get them to give you a cover/case for the trouble
Click to expand...
Click to collapse
Yeah, but then it takes like a month for it to get mailed to the "official repairs", looked at etc. like most warranty claims. I'd rather get it fixed now rather than wait.
But as a plan B, I think we have it pretty good here!
Buy one of those super cheap magnetic chargers and see if it charges/turns on.
But Id also rather advise you to claim warranty.
This is no normal behavior and if you really test the USB Port as defective with magnetic charging being fine you would still want to claim warranty since the USB connection is crucial for a lot of useful things.
2mal16 said:
Buy one of those super cheap magnetic chargers and see if it charges/turns on.
But Id also rather advise you to claim warranty.
This is no normal behavior and if you really test the USB Port as defective with magnetic charging being fine you would still want to claim warranty since the USB connection is crucial for a lot of useful things.
Click to expand...
Click to collapse
Unfortunately, Amazon doesn't ship many electronic items here so I can't get the magnetic charging device.
I think after exhausting every option available to me, now is a good time to claim warranty.
Thanks for your response.
how could this happen?you drop it into water?
Sent from my D5833 using XDA Free mobile app
1337 H4X0R said:
TL;DR:Tried using different USB cables, chargers, computers - no difference.
Click to expand...
Click to collapse
Take a known good USB cable and wall charger (must be wall - not computer) and plug it in and walk away for at least 2 hours. Don't touch, breath, look, or sniff at it. Then go back and see if you can power it on. If that fails you can try to restore it with the Sony tool or the flash tool but its likely done.
moetoby said:
how could this happen?you drop it into water?
Sent from my D5833 using XDA Free mobile app
Click to expand...
Click to collapse
Of course, I dropped it in water! Several times, on purpose with no adverse effects. It's IP6X certified .
But that was when I first got the phone. It hasn't been intentionally submerged since then. All the ports were always sealed tight and all. I'm still really confused about what's happening to my device.
OrBy said:
Take a known good USB cable and wall charger (must be wall - not computer) and plug it in and walk away for at least 2 hours. Don't touch, breath, look, or sniff at it. Then go back and see if you can power it on. If that fails you can try to restore it with the Sony tool or the flash tool but its likely done.
Click to expand...
Click to collapse
I tried this overnight, however, it didn't work.
The computer - any computer - doesn't recognise the device. It doesn't show up in device manager either.
Thanks for your input!
1337 H4X0R said:
Of course, I dropped it in water! Several times, on purpose with no adverse effects. It's IP6X certified .
But that was when I first got the phone. It hasn't been intentionally submerged since then. All the ports were always sealed tight and all. I'm still really confused about what's happening to my device.
Click to expand...
Click to collapse
that's so badyou now,i put my z3c in water when i first got it as you do,she has withstood the test fortunately and she is one month old
i suggest that you should contact the sony customer service to replace your phone
I decided using Flastools
Friends tive that same device problem is only with the red LED on.
The solution was to use the flastools , installing a new ROM ..
I hope this helps someone !!
Sorry for my bad english !!
Hi.
Well this is a longer story. I try to tell the thumbnails.
The phone got (ocean) wet but didn't show problems for about a week or two then it stopped charging "normally" meaning charging got very slow and drained fast. Figured it was the little usb panel on the bottom. I ordered new one but putting it back together a screw stuck between the battery and the metal backplate. Pretty lame huh? I disassembled it fast so I thought sigh no problem. (the battery was on fire after i got it out and threw it on the ground in anger)
So I bought a new - not original - battery too. All ran fine again like it was before.
Then suddenly The phone turned off and looked like it was a bootloop.
Here's the interesting part because I don't remember if I already unlocked and put custom recovery / image on the phone before or only at this ponint. Mark this point.
After this, the phone only turned on while on the HP laptop's usb port with the little thunderbolt on it. Must have some tremendous juice or something. The phone shows 0% drained, not charging.
I switched cables, the usb part and battery again but still the same with both batteries, cables etc. Factory reset naturally.
My question is basically if this can happen because of a faulty/bad version/whatnot bootloader (I think i use TWRP) or this is a motherboard failure then? I don't have a HP laptop and have to search for one in case you say it does worth a try.
Thanks
Get it to service center asap
ojas.sinha said:
Get it to service center asap
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did you read the whole post? it's unlocked, modified, was taken apart, parts exchanged.
if there was a warranty on it, that'd been the first thing i'd done. naturally.
thanks anyway
gabor.czinege said:
did you read the whole post? it's unlocked, modified, was taken apart, parts exchanged.
if there was a warranty on it, that'd been the first thing i'd done. naturally.
thanks anyway
Click to expand...
Click to collapse
I am saying this because I think it may be a hardware problem. Did you try the test method?
ojas.sinha said:
I am saying this because I think it may be a hardware problem. Did you try the test method?
Click to expand...
Click to collapse
start with test point method and flash a full, and official stock rom? yes.