This is my second SGS with this problem and I am trying to determine if it is common or if I am just monumentally unlucky.
During normal use the bottom soft keys (menu and back) will become non-functional. One will stay lit and one will go out, but both will cease to work. Everything else on the phone is still responsive, sometimes the keys 'revive' themselves after a short period of time, other times I need to lock the phone to get them back.
I got this phone (a replacement) on the 6th, and this started on the 12th and has been happening more and more often ever since. Has anyone else seen this or have an idea what it may be? Or is this phone is destined to be my 2nd DOA in a month?
Here is a video showing the problem: '
you tube.com/watch?v=1s-wqWsHaIs
That is definitely not normal behaviour.
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
hol17 said:
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
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Click to collapse
FYI: Samsung support told me to return my phone.
It is almost like one of the soft keys gets stuck 'down', because it is the same behavior if you just hold down one of the keys. Mine seems to happen more when bluetooth is on and it comes and goes in spurts; good for an hour, bad for an hour, etc.
ETA: I am sure now that the soft keys are getting 'stuck down'. I have seen it 3 times now where I would press the left soft key and the light on the key will remain out, then after a second or so the quick search screen comes up and the left soft key light is still out.
any solution to this problem? i seem to have a slightly different issue
this just happened to me recently everything was working fine until this morning when i tried to press the menu and back buttons it wouldnt work, although the buttons light up and is registering my actions when i press them the light turns off and let go is lit up again.
could this be a software issue or something conflicting with my lednotification mod?
please reply ^_^
I've got the exact same issue with my soft keys getting stuck too. Just started a couple days ago, phone's less than a month old. I was also told to take my phone in for repairs.
Oh one tech support guy told me that Froyo might fix it... I'm kinda hoping for that, seeing as how this issue isn't exactly 100% reproducible for the warranty service department
I have the same problem its almost like the soft key is being held down, anyone find a fix for this?
Add me to the list
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
robcarey said:
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
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Click to collapse
Lock it back and go again.
I know this post it's a bit old, but i was harvesting the web looking for an answer to my problem that seems to be the same posted here.
I have a i9000T with eclair 2.1 and soft keys get stuck now and then. I couldn't find a way to reproduce this behaviour.
Recently (yesterday) i flashed a new 2.3.3 firmware hoping this curse to end. The problem seems to persist, but in some situations that i asume for a bad flashing (i didn't repartition neither wipe the phone before flash).
Anyway, can anybody tellme if this is a software or hardware issue? I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
cknu said:
I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
Click to expand...
Click to collapse
Only one way to find out mate.
You need to flash a 2.1 rom that consists of 3 files. 512 pit and re-partition.
Should get you back on track again.
I did flash it again with the 2.3.3 JVH, a few moments ago. Also did a repartition and wipe data and cache. It seems nice, but in a few minutes the same happend. Now, when i press the menu button it takes a nice screenshot of the phone. xD
I need to flash to a 2.1 version? Why is this? I thought flashing with any rom will work.
Thanks.
Solution to this problem!
Hey all - I found a solution to this problem - I can confirm this has fixed the problem on TWO phones for me - read the whole thread as this fix doesn't like custom firmwares, but works fine with all the regular FWs I've downloaded.
Works perfect - and simple fix!
http://forum.xda-developers.com/showthread.php?t=869492
^^^
Do not do this unless you have a i9000m. You will break your buttons.
electrotune1200 said:
^^^
Do not do this unless you have a i9000m. You will break your buttons.
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Click to collapse
Too bad i didn't see this before
I have I9000T used this 2663 method and now my soft buttons doesn't work anymore...
Didn't find a clear solution in the forums so i want to ask, like i said my phone is a I9000T with official 2.2.1 (UBPJA) rooted using SuperOneClick and unlocked editing the nv_data.bin file.
I was thinking on doing a hard reset to get back to the factory defaults but i see many ways of doing it that it gets confusing... i see peolple doing it through the privacy menu but i think that only erase data and doesn't restore anything OS wise, also see other people doing it using volume + home + power and selecting later clear storage, i think this is the same that the option in the privacy menu, and finally i see some people typing this code *2767*3855# what is the proper way to get back to the original OS in my case?
Thanks in advance...
Hey guys,
I don't know if anyone else has experienced this, but the back and menu buttons stop working suddenly. This has happened to me twice. A simple On and Off fixes this, but I wanna know if theres a proper fix for it? My phone is rooted with the stock ROM "KKA". Anyone else experienced this?
My phone is NOT rooted with the stock ROM "KKA" and suffers the same problem.
Mone rom is rocket v17 , i got the same problem 2nd time.AND screen didn't wake up.
I have had this issue once so far, rooted with official Arabic Rom. does anyone have a solution?
had to restart the phone to bring it back to normal.
Read on Androidnz blog that this happens sometimes using spen with button press for using menu features like pulling up menu or back button etc.
I'm rooted, standard ROM, rarely use the SPen (haven't got around to understanding what I can do with it). I've had the unresponsive Back and Menu button problems a few times - only solution I can find is to switch off and back on again.
Good to know that it's not just me, but it would be nice to find a solution.
Same issue. Stock rom. Happened to me just now and the stylus was not being used at all.
well i also have that problem. i also know others with this problem.in my case restarting the launcher helps.ofcourse if u have both home and back button not responding at the same time then its not possible.i get both of them not responding at the same time very very rare.at that time all i do is turn of the screen and wait a few minutes.thats all,every thing is normal again.oh one more thing i think its a good idea to keep more than one launcher installed and not making any of the default.it helps switch between them easier.switching between launcher always helps in these not respondig issues.
Has anyone experienced their home button not working on the Nokia X2DS? It's not a hardware problem since it works when the notification tray is open but nowhere else. I think the problem is related to the android device id but I can't be sure. I did a factory reset and it got resolved but after installing Titanium backup (not sure) it has stopped working again. Anyone? I don't want to setup the whole phone again.
xuggs said:
Has anyone experienced their home button not working on the Nokia X2DS? It's not a hardware problem since it works when the notification tray is open but nowhere else. I think the problem is related to the android device id but I can't be sure. I did a factory reset and it got resolved but after installing Titanium backup (not sure) it has stopped working again. Anyone? I don't want to setup the whole phone again.
Click to expand...
Click to collapse
it's something.. u did ..we cant find out why.....cuz no one did what u did......try to remeber what u did.....or just factory reset
For anyone interested, I fixed this with Secure Settings that somehow enabled my Keyguard again. Home button working again.
about a week ago i started to have an issue were i push my power button to turn the screen but all my icons would be unresponsive until i turn the screen off than on again it would work fine. i called att and was told the software update messed up some setting in my phone and they needed to do a hard reset and it should fix it well that only made it worse. there sending me a new phone but has anyone else had this issue?
I have the exact same issue. Did AT&T send you a new phone? How did you resolve the issue?
Guys there is already another thread that's been going on for some time.
Mods please close this!
@cheetah2k is right.
I don't know if any fix for theses issues were posted or discussed before but I need some help with my S6 Edge. These are my issues that appeared out of nowhere today:
Touch button doesn't light up anymore no matter the setting or if power save mode isn't on or off.
Auto brightness doesn't work
When making a call the screen turn off, proximity functon is not working if I turn the screen back on during the call using the power button
I already tried resetting the phone as a new device, verified all sensors using the code *#0*# and contacted Samsung with no luck so far. Samsung told me to change the phone for a new one but I don't think the issues are relate to hardware but I'm not sure Maybe related to an update? I never rooted my phone. Any help before I go back to AT&T for an exchange? :crying:
Anyone?
phaserkb said:
Anyone?
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Click to collapse
i would suggest flashing stock..
bunnycool said:
i would suggest flashing stock..
Click to expand...
Click to collapse
Well, I performed a factory reset if that is what you mean. Never rooted my phone before.
Tried to flash stock ROM via ODIN but it failed everytime.
Finally I did, flashed stock with G925AUCU3BOI2 and issues persists. Returning to the store for warranty.