Three annoying issues, help please. - AT&T Samsung Galaxy S6 Edge

I don't know if any fix for theses issues were posted or discussed before but I need some help with my S6 Edge. These are my issues that appeared out of nowhere today:
Touch button doesn't light up anymore no matter the setting or if power save mode isn't on or off.
Auto brightness doesn't work
When making a call the screen turn off, proximity functon is not working if I turn the screen back on during the call using the power button
I already tried resetting the phone as a new device, verified all sensors using the code *#0*# and contacted Samsung with no luck so far. Samsung told me to change the phone for a new one but I don't think the issues are relate to hardware but I'm not sure Maybe related to an update? I never rooted my phone. Any help before I go back to AT&T for an exchange? :crying:

Anyone?

phaserkb said:
Anyone?
Click to expand...
Click to collapse
i would suggest flashing stock..

bunnycool said:
i would suggest flashing stock..
Click to expand...
Click to collapse
Well, I performed a factory reset if that is what you mean. Never rooted my phone before.

Tried to flash stock ROM via ODIN but it failed everytime.

Finally I did, flashed stock with G925AUCU3BOI2 and issues persists. Returning to the store for warranty.

Related

[Q] Vibration function doesn't work anymore!

Hi
My 2 weeks old Samsung Galaxy has some problems, the vibration function doesn't work anymore :S.
I had installed JPH, and everything works fine. But yesterday, I had installed RyanZa Lagfix, en installed the wifi timeout function. After a new reboot the vibration function doesn't work anymore! I have select the vibration function ON, so that's not the problem.
Today I installed JPK, I was hoping that this solved the problem, but it doesn't.. So I really hope that someone can help me with this.
Is it broken, without a reason??
Thread tagged with [Q] and moved to Q&A section
did you try adjusting the intensity bar all the way to the left and right?
also enable haptic feedback
sccambuur said:
Hi
My 2 weeks old Samsung Galaxy has some problems, the vibration function doesn't work anymore :S.
I had installed JPH, and everything works fine. But yesterday, I had installed RyanZa Lagfix, en installed the wifi timeout function. After a new reboot the vibration function doesn't work anymore! I have select the vibration function ON, so that's not the problem.
Today I installed JPK, I was hoping that this solved the problem, but it doesn't.. So I really hope that someone can help me with this.
Is it broken, without a reason??
Click to expand...
Click to collapse
AllGamer said:
did you try adjusting the intensity bar all the way to the left and right?
also enable haptic feedback
Click to expand...
Click to collapse
Thanks for you reaction.
Yes I did both, but nothing happens.. I'm scared that it is broken, without any reason
so far you are the first one to report this scenario.
if you feel brave enough, you might want to try and go back to a 2.1 stock firmware and see if that fixes it.
but before going crazy with that.
try going into Recovery Mode, and select Wipe Data and Wipe Cache
AllGamer said:
so far you are the first one to report this scenario.
if you feel brave enough, you might want to try and go back to a 2.1 stock firmware and see if that fixes it.
but before going crazy with that.
try going into Recovery Mode, and select Wipe Data and Wipe Cache
Click to expand...
Click to collapse
Thanks for trying to help me. But.. I already go back to 2.1. But again...no change. But now I'm on Jm2, the original firmware, and with this firmware I can't get to recovery mode, or download mode.
Maybe it's just a coincendence (??) that I updated the firmware, and that at almost the same time my vibration stops working..? But it's just 2 weeks old. No damage at my phone at all
try the JH2 ROM, the one that comes with the SPL 3 button fix
if you are using Odin, try it with the repartition option selected
then lets see if it restores it.
then try this code *2767*3855# on the dial pad
AllGamer said:
try the JH2 ROM, the one that comes with the SPL 3 button fix
if you are using Odin, try it with the repartition option selected
then lets see if it restores it.
then try this code *2767*3855# on the dial pad
Click to expand...
Click to collapse
Get now in recovery mode etc, but got still no vibration . I'm getting tired of it..
oh well we tried... guess it is time to send it to the store for repair
one last thing to try
take out the battery
gently slap the phone over your other hand's palm, give it a few nice sound thud
but battery back on, and see if it works
... you know the good old hit it until it works type of fix
that did fix a stuck vibration on an old Treo phone before.
I have sent my phone to Samsung for reparation. Couldn't solve the problem by myself.
This is the first time for me, that I have a broken phone :S. And it was my most expensive phone.
Well hope that I have back my Galaxy soon, and that I can trust this phone.
Thanks for the help
I know this is kinda late since you already sent your phone back but it looks to be related to the Lagfix; If you ran the 2.1 instead of the 1.0 lagfix then thats probably your cause.
No vibration, no haptic feedback
Same problem overhere since two days or so.
Not rooted. Standard Froyo. Six months old.
No more vibration, no haptic feedback.
In menu Settings - Sound:
- Vibrate : Always
- Haptic Feedback: On
- Vibration Intensity: Max
Battery taken out, well shaken, battery back on, but no result.
Any suggestions, solutions?
PapaL said:
I know this is kinda late since you already sent your phone back but it looks to be related to the Lagfix; If you ran the 2.1 instead of the 1.0 lagfix then thats probably your cause.
Click to expand...
Click to collapse
Can you explain a little bit more? Vibration stops working on my phone, indeed I installed OCFL of the lastest version. Your post would be useful to solve it out
Thought the awful circulation in my right leg(smoking makes you cool kids!) was the reason I was missing so many calls, but few days ago I noticed this thing doesn't vibrate at all. No haptic feedback, no incoming call vibration. Thought it was related to CM7 nightlies, flashed back to JM8, no help. Guess it's warranty time. Anyone else had these kind of problems?

[Q] Soft Keys Not Working

This is my second SGS with this problem and I am trying to determine if it is common or if I am just monumentally unlucky.
During normal use the bottom soft keys (menu and back) will become non-functional. One will stay lit and one will go out, but both will cease to work. Everything else on the phone is still responsive, sometimes the keys 'revive' themselves after a short period of time, other times I need to lock the phone to get them back.
I got this phone (a replacement) on the 6th, and this started on the 12th and has been happening more and more often ever since. Has anyone else seen this or have an idea what it may be? Or is this phone is destined to be my 2nd DOA in a month?
Here is a video showing the problem: '
you tube.com/watch?v=1s-wqWsHaIs
That is definitely not normal behaviour.
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
hol17 said:
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
Click to expand...
Click to collapse
FYI: Samsung support told me to return my phone.
It is almost like one of the soft keys gets stuck 'down', because it is the same behavior if you just hold down one of the keys. Mine seems to happen more when bluetooth is on and it comes and goes in spurts; good for an hour, bad for an hour, etc.
ETA: I am sure now that the soft keys are getting 'stuck down'. I have seen it 3 times now where I would press the left soft key and the light on the key will remain out, then after a second or so the quick search screen comes up and the left soft key light is still out.
any solution to this problem? i seem to have a slightly different issue
this just happened to me recently everything was working fine until this morning when i tried to press the menu and back buttons it wouldnt work, although the buttons light up and is registering my actions when i press them the light turns off and let go is lit up again.
could this be a software issue or something conflicting with my lednotification mod?
please reply ^_^
I've got the exact same issue with my soft keys getting stuck too. Just started a couple days ago, phone's less than a month old. I was also told to take my phone in for repairs.
Oh one tech support guy told me that Froyo might fix it... I'm kinda hoping for that, seeing as how this issue isn't exactly 100% reproducible for the warranty service department
I have the same problem its almost like the soft key is being held down, anyone find a fix for this?
Add me to the list
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
robcarey said:
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
Click to expand...
Click to collapse
Lock it back and go again.
I know this post it's a bit old, but i was harvesting the web looking for an answer to my problem that seems to be the same posted here.
I have a i9000T with eclair 2.1 and soft keys get stuck now and then. I couldn't find a way to reproduce this behaviour.
Recently (yesterday) i flashed a new 2.3.3 firmware hoping this curse to end. The problem seems to persist, but in some situations that i asume for a bad flashing (i didn't repartition neither wipe the phone before flash).
Anyway, can anybody tellme if this is a software or hardware issue? I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
cknu said:
I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
Click to expand...
Click to collapse
Only one way to find out mate.
You need to flash a 2.1 rom that consists of 3 files. 512 pit and re-partition.
Should get you back on track again.
I did flash it again with the 2.3.3 JVH, a few moments ago. Also did a repartition and wipe data and cache. It seems nice, but in a few minutes the same happend. Now, when i press the menu button it takes a nice screenshot of the phone. xD
I need to flash to a 2.1 version? Why is this? I thought flashing with any rom will work.
Thanks.
Solution to this problem!
Hey all - I found a solution to this problem - I can confirm this has fixed the problem on TWO phones for me - read the whole thread as this fix doesn't like custom firmwares, but works fine with all the regular FWs I've downloaded.
Works perfect - and simple fix!
http://forum.xda-developers.com/showthread.php?t=869492
^^^
Do not do this unless you have a i9000m. You will break your buttons.
electrotune1200 said:
^^^
Do not do this unless you have a i9000m. You will break your buttons.
Click to expand...
Click to collapse
Too bad i didn't see this before
I have I9000T used this 2663 method and now my soft buttons doesn't work anymore...
Didn't find a clear solution in the forums so i want to ask, like i said my phone is a I9000T with official 2.2.1 (UBPJA) rooted using SuperOneClick and unlocked editing the nv_data.bin file.
I was thinking on doing a hard reset to get back to the factory defaults but i see many ways of doing it that it gets confusing... i see peolple doing it through the privacy menu but i think that only erase data and doesn't restore anything OS wise, also see other people doing it using volume + home + power and selecting later clear storage, i think this is the same that the option in the privacy menu, and finally i see some people typing this code *2767*3855# what is the proper way to get back to the original OS in my case?
Thanks in advance...

[Q] Galaxy S screen keeps blinking?

Hi, my SGS is working fine all the while. But sometimes after i unplug the power adapter upon fully charge, the screen keeps blinking in the way like loading home(loading icons)->black screen->loading honme-> black screen->.....
it repeats for very a long time, even if i manually screen off then unlock the screen, the blinking problem still repeating. Until i reboot the device, it works fine again... Happened once in the middle of playing game, it suddenly 'jump' to home screen and the blinking problem begin
Wonder if this related to system crash and cause home screen keeps loading on and off or hardware problem... did anyone experience this?
I've never heard of this before. To diagnose whether it's a hardware problem, your only bet would probably be to flash a clean firmware. Maybe someone will have heard of this though.
upichie said:
I've never heard of this before. To diagnose whether it's a hardware problem, your only bet would probably be to flash a clean firmware. Maybe someone will have heard of this though.
Click to expand...
Click to collapse
thx mate for suggestion seems like its only me having this problem, so far has been flashed 2 custom roms, and problem persists, i think need to flash it back to old GB stock rom to compare it.. sadly warranty period has expired, hope its not related anything with hardware issue..
davidncs11 said:
thx mate for suggestion seems like its only me having this problem, so far has been flashed 2 custom roms, and problem persists, i think need to flash it back to old GB stock rom to compare it.. sadly warranty period has expired, hope its not related anything with hardware issue..
Click to expand...
Click to collapse
Try a stock firmware, that should tell you whether or not it's a hardware issue. If it isn't, it's probably kernel related. Hopefully you can figure it out!
i have got the same problem too.. =(( how to fixed it.. the screen keep blinking...
Flash stock firmware . Then if its fixed pls report here.
BHuvan goyal said:
Flash stock firmware . Then if its fixed pls report here.
Click to expand...
Click to collapse
I've flashed from 2.1 to 2.3.6 and still it's blinking
Does anyone know how to fix it?
same issue
hi,
i have the same issue as well with 2.3.6, BaseBand version I9000XXJVU.
It is not a stock rom and it started appearing just a few days ago. It happens when i plug to charge it and after unplugging it. I have not noticed when it stops.
A friend of mine has the same issue, but with 2.3.4 stock firmware, so i think it is not firmware related.
Any new info on this? what could i provide for further troubleshooting
Main issue is of course that it drains the battery quite much and also allows you to mistakenly unlock the phone when the screen is on, so i was forced to put patter or PIN lock.
Cheers...
avatarz_bg said:
hi,
i have the same issue as well with 2.3.6, BaseBand version I9000XXJVU.
It is not a stock rom and it started appearing just a few days ago. It happens when i plug to charge it and after unplugging it. I have not noticed when it stops.
A friend of mine has the same issue, but with 2.3.4 stock firmware, so i think it is not firmware related.
Any new info on this? what could i provide for further troubleshooting
Main issue is of course that it drains the battery quite much and also allows you to mistakenly unlock the phone when the screen is on, so i was forced to put patter or PIN lock.
Cheers...
Click to expand...
Click to collapse
If you have ChatOn app try to uninstall it. Did work for me. (I my case the issue appeared when the internet was accessed via any browser. Same blinking pattern though)

[Q] after i came accross with issue after installing a rom.

hello friends,
yesterday i root my phone with CF-Auto-Root then went ahead installed the infamous rom.
I love this ROM but my Samsung note 4 touch screen is not behaving correctly.
what i mean is when i touch my screen with my finger it will not touch where i touched.
please see the attached image so you see what i mean.
in order for me to open the chrome app i need to touch where the blue X is.
using the s-pen work just fine.
only my finger is the problem.
thanks in advance foy any help
wilson382 said:
hello friends,
yesterday i root my phone with CF-Auto-Root then went ahead installed the infamous rom.
I love this ROM but my Samsung note 4 touch screen is not behaving correctly.
what i mean is when i touch my screen with my finger it will not touch where i touched.
please see the attached image so you see what i mean.
in order for me to open the chrome app i need to touch where the blue X is.
using the s-pen work just fine.
only my finger is the problem.
thanks in advance foy any help
Click to expand...
Click to collapse
Make sure air view with finger is off some ROMS unlock this feature that used to be available on the note 3 stock and it causes issues with apps being unresponsive.
Dvanzutphenkann said:
Make sure air view with finger is off some ROMS unlock this feature that used to be available on the note 3 stock and it causes issues with apps being unresponsive.
Click to expand...
Click to collapse
view with finger is off.
I wanted to add the following warnings on boot
1. kernel is not seandroid enforcing
2. set warranty bit : kernel
maybe these have anything to do with the issue.
wilson382 said:
view with finger is off.
I wanted to add the following warnings on boot
1. kernel is not seandroid enforcing
2. set warranty bit : kernel
maybe these have anything to do with the issue.
Click to expand...
Click to collapse
I thought view with finger was off too but it seems that my phone turned it on by its self and I had to turn It off twice check again. Aside from that I don't know ow what might be causing your issues I would fix permissions from recovery and see if that helps. I'm sorry I couldn't be more helpful
i unrooted my phone to factory firmware trying to fix the problem. no luck what so ever.
i guess it has to be a hardware issue, although it did happen after the ROM installation.
my idea now is to call my phone provider and ask for a new phone. i'm scared that when they receive my defective phone they find out i rooted.
is there any way to bring the phone back to factory including triggered counting & everything in such way, it leaves no sign that has been altered?
or any idea to try to fix my accuracy on the touchscreen?
wilson382 said:
i unrooted my phone to factory firmware trying to fix the problem. no luck what so ever.
i guess it has to be a hardware issue, although it did happen after the ROM installation.
my idea now is to call my phone provider and ask for a new phone. i'm scared that when they receive my defective phone they find out i rooted.
is there any way to bring the phone back to factory including triggered counting & everything in such way, it leaves no sign that has been altered?
or any idea to try to fix my accuracy on the touchscreen?
Click to expand...
Click to collapse
You can odin the factory image back on to your phone to see if that helps.
This will bring it back to factory, But as far as reseting knox you are out of luck. You might be able to reset the counters but your warranty will be void with knox 0x1.<<< but this only matters with samsung and not the carriers.

Wifi stuck trying to turn on.

Has anyone ever encountered this problem? I tried restarting the tablet and powering off completely. Nothing has worked. The last time it happened i deleted some random 3rd party apps and it magically switched on. But i havent downloaded anything new and my tablet is very close to original. It is the 9.7 inch us cellular version. I want to check for an update but without wifi, i cant do much. Thanks in advance for any pointers.
Had this problem with the 8 inch version. Shutting off the Samsung power saving app resolved ot for me. Look at my post history, it should be a recent thread that I started where I documented what to turn off. YMMV.
Thanks for the suggestion. The wifi magically was on again today. The only thing i had done was took the sim card out, rebooted and left it sit. Wifi did not come on initially so i dont know how long it took but hopefully it keeps working
Well it quit working again after rooting and flashing a custom rom. Ive read the wifi chip could have a bad solder. Anyone else have any input?
bowhunt2005 said:
Well it quit working again after rooting and flashing a custom rom. Ive read the wifi chip could have a bad solder. Anyone else have any input?
Click to expand...
Click to collapse
I would flash back to complete stock before making any assumptions.
WiFi is highly dependent on the device firmware.
ashyx said:
I would flash back to complete stock before making any assumptions.
WiFi is highly dependent on the device firmware.
Click to expand...
Click to collapse
Ive actually flashed back to stock and same thing. Thanks for the suggestion.

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