Related
First was from Sam's club.had the touchscreen deadspots, so it went back
Second was from the play store.same touchscreen problem. Rmaed it.
Third was perfect, except for significant light bleed in the lower left corner. Rma.
Fourth came today...and the screen is sticking up over the bezel on the left side!
N7 #5, here i come!
Sent from my Galaxy Nexus using Tapatalk 2
Ouch! I just got mine, am about to boot it up, hope I don't have the same luck!
At what point do you give up and get another tablet?
bongostl said:
First was from Sam's club.had the touchscreen deadspots, so it went back
Second was from the play store.same touchscreen problem. Rmaed it.
Third was perfect, except for significant light bleed in the lower left corner. Rma.
Fourth came today...and the screen is sticking up over the bezel on the left side!
N7 #5, here i come!
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
So sad to hear that.
Sent from my Nexus 7 using xda premium
My 3rd replacement should be here in a day or 2, my original device and previous 2 replacements all had screen lift right out of the box.
I'm not giving up...love the device...just problems.
I'm on my original galaxy nexus....I'm really not a high maintenance customer typically...
Sent from my Galaxy Nexus using Tapatalk 2
Wow, hopefully the next one won't have the lifted display. However, if it has a dead pixel I'd call it a day and settle with it and hope nothing else crops up. I've learned with these products that you will NEVER get a "perfect unit" just one that's "good enough". Then again, with the defects like dead touchscreen spots and lifted displays these are clearly manufacturing and part issues that should be fixed.
Good luck.
I really wanted to buy one of these tablets, but hearing stories like yours is keeping me from moving forward. I'm continuing to monitor these forums to see if it improves, however, I'm losing faith and considering getting a Samsung Galaxy Tab 2 7-inch tablet instead. I hope you get a functional one soon. Good Luck!
It took me 4 units before I got a good one
Sent from my Nexus 7 using xda app-developers app
BostonDan2 said:
I really wanted to buy one of these tablets, but hearing stories like yours is keeping me from moving forward. I'm continuing to monitor these forums to see if it improves, however, I'm losing faith and considering getting a Samsung Galaxy Tab 2 7-inch tablet instead. I hope you get a functional one soon. Good Luck!
Click to expand...
Click to collapse
Don't lose too much faith in the Nexus 7. It's not unusual for new products to have hardware issues on the first batch. Look at Apple's track record, I bought a launch date Intel Macbook Pro expecting a solid device. However, I was greeted with a machine that was riddled with issues. I say buy a Nexus 7 now from a retailer nearby if you can. That way if you do end up with a flawed device you can always return it to them within their return period. I've had mine since early last month and have no issues with mine.
I'm onto my third coming tomorrow. if this doesn't work out I will refund it and get the yes wait for it - iPad Mini! Hate on!
I got my third today and it's the worst one so far. I probably need to sleep on it before deciding what to do next. I'm not too happy with Google or ASUS right now though.
That's really unfortunate man. I'd say keep on trying, but thats easy for me to say. Ive been lucky enough to get a good unit n the first go round.
Sent from my Nexus 7 using Tapatalk 2
BostonDan2 said:
At what point do you give up and get another tablet?
Click to expand...
Click to collapse
If this were just any old Android tablet, I'd agree. I did the same with the Transformer Prime--too many issues, too many replacements, and I finally gave up and got a refund directly from ASUS.
However, this is the only Nexus tablet, i.e., the only one that will get immediate updates directly from Google. That's worth its weight in gold. It's also going to be a great development device for people who are into that sort of thing.
It's a pain in the **** to go through all these gyrations to get a decent unit, but in this case I think it makes more sense than it would otherwise.
After reading all these replies, it honestly makes me feel bad that mine was near perfect on delivery.
The only problem I had was that there were too little scratches on the outer rim.
Sent from my Nexus 7 using xda app-developers app
BostonDan2 said:
I really wanted to buy one of these tablets, but hearing stories like yours is keeping me from moving forward.
Click to expand...
Click to collapse
That's what they want you to do.
Really, any problems are small-fry. I have 2 units, and 2 have gone to relatives, and they are all perfect. Mine was a UK pre-order, the others shortly after launch,
Mine has a really slight screen lift, but you would have to look real close, and it really doesn't bother me, it's a high spec entry level device.
This is how Asus operates. If you enjoy the Prime despite its Asus inspired defects, keep it and enjoy it. If you insist on a well built device, wait for a non Asus Nexus tablet.
Sent from my Galaxy Nexus using xda premium
Flying180 said:
After reading all these replies, it honestly makes me feel bad that mine was near perfect on delivery.
The only problem I had was that there were too little scratches on the outer rim.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
those aren't scratches. it's how the bezel is designed.
sharp2G said:
those aren't scratches. it's how the bezel is designed.
Click to expand...
Click to collapse
Could be the mold on the bezel if looking at the device from the top down.
But my replacement has two marks on the bezel as well. Looking at the screen, left side. About 3/4" from top, and bottom.
To me, it looks like they've taken it back apart to correct the screen lift issue.
I am on my first Device and have no problems with it.
Guess its just luck at the moment.
Bought a N7 two days ago, got home and charged it and it had a defect, not from the factory, but from Walmart. The screen had some damage towards the top like too much pressure had been applied there. It didn't go away and I exchanged it for another. I took that one home and started it up and the LCD panel on it was shattered, not the outer glass. They both had slight screen lift but that didn't bother me as I believe it could be fixed. Also they were both C70's. It's just got me discouraged and pretty mad. Both boxes were damaged somewhat so that's why I think its Walmarts fault. But anyway I'll replace this one this week sometime and report back.
Sent from my SGT 10.1 ICS
leviwhite9 said:
Bought a N7 two days ago, got home and charged it and it had a defect, not from the factory, but from Walmart. The screen had some damage towards the top like too much pressure had been applied there. It didn't go away and I exchanged it for another. I took that one home and started it up and the LCD panel on it was shattered, not the outer glass. They both had slight screen lift but that didn't bother me as I believe it could be fixed. Also they were both C70's. It's just got me discouraged and pretty mad. Both boxes were damaged somewhat so that's why I think its Walmarts fault. But anyway I'll replace this one this week sometime and report back.
Sent from my SGT 10.1 ICS
Click to expand...
Click to collapse
Yeahhhh that definitely sounds like a Wal-Mart issue there... especially considering the damaged boxes and all. Do you have pictures of the boxes? I'm curious as to what condition they were in that they A) thought it was okay to put on the shelf and B) thought they were decent enough to not even warrant opening the box to make sure... unless it's somehow against Wal-Mart policy to open items to verify they're okay? (wouldn't be entirely surprising now that I think about it)
There's not much room to play for the Nexus 7 inside the factory box. They're pretty clean cut with minimal wasted/open space. Any semi decent hits it would take, especially on the top portion, might be substantially detrimental to the tablet itself.
I did 5 exchanges at various Walmarts and they were all C8O's. I was stubborn and looking for one without and screen separation. I gave up on that mission and realize they all gonna be coming with slight screen separation. But I did manage to find 2 with minor issues. I would avoid the C7O build. Only reason being its a older build.
Sent from my SPH-L710 using xda premium
[/COLOR]Although am praying at the same time coz i too ordered the nexus 7.. but its from Dubai as i stay in qatar..if thats defective you can say am royally screwed
Sent from my GT-I9100 using xda app-developers app
JaSauders said:
Yeahhhh that definitely sounds like a Wal-Mart issue there... especially considering the damaged boxes and all. Do you have pictures of the boxes? I'm curious as to what condition they were in that they A) thought it was okay to put on the shelf and B) thought they were decent enough to not even warrant opening the box to make sure... unless it's somehow against Wal-Mart policy to open items to verify they're okay? (wouldn't be entirely surprising now that I think about it)
There's not much room to play for the Nexus 7 inside the factory box. They're pretty clean cut with minimal wasted/open space. Any semi decent hits it would take, especially on the top portion, might be substantially detrimental to the tablet itself.
Click to expand...
Click to collapse
Yeah, I blame Walmart. I don't have pics of the box but i do of the devices (Cant post now tho) The boxes were mainly damaged on the back and sides. I'll post pics later tonight hopefully.
shook187 said:
I did 5 exchanges at various Walmarts and they were all C8O's. I was stubborn and looking for one without and screen separation. I gave up on that mission and realize they all gonna be coming with slight screen separation. But I did manage to find 2 with minor issues. I would avoid the C7O build. Only reason being its a older build.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
I'm hoping they get some C90's soon as I took the last two they had. The screen separation doesn't bother me a lot if its miniscule.
hooligan007 said:
Cool story brooaa
Alwaya wanted to say cool story brooaaaa...
Sent from my GT-I9100 using xda app-developers app
---------- Post added at 02:34 PM ---------- Previous post was at 02:32 PM ----------
Although am praying at the same time coz i too ordered the nexus 7.. but its from Dubai as i stay in qatar..if thats defective you can say am royally screwed
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Not to try and be rude but I'm so glad I live in the U.S.
Pics finally!
So heres the first N7 with slight, useable damage. http://db.tt/6IjqNLFk that one was useable but not desirable. My next nexus 7, http://db.tt/zmJtkAaN was not in any way useable, the LCD and touch was broken. Here's the box of #2 http://db.tt/7eIhS4TZ http://db.tt/IYtNHeDp http://db.tt/nboEqNKa http://db.tt/j6b6XMjI There's the pics, they aren't the best but maybe they'll work, also sorry about the grammar and punctuation, I'm in a hurry.
JaSauders said:
Yeahhhh that definitely sounds like a Wal-Mart issue there... especially considering the damaged boxes and all. Do you have pictures of the boxes? I'm curious as to what condition they were in that they A) thought it was okay to put on the shelf and B) thought they were decent enough to not even warrant opening the box to make sure... unless it's somehow against Wal-Mart policy to open items to verify they're okay? (wouldn't be entirely surprising now that I think about it)
There's not much room to play for the Nexus 7 inside the factory box. They're pretty clean cut with minimal wasted/open space. Any semi decent hits it would take, especially on the top portion, might be substantially detrimental to the tablet itself.
Click to expand...
Click to collapse
I've got a few pics up now.
Good luck with #3! It took me 7! (C6,C7,C7,C7,C8,C8, and now C8..you can see how messed up my account page is now LOL) to get one I was happy with, defect free. I've seen it all now, defective batteries, dead pixels, dust under the screen, screen separation on the left. All of mine have been from Gamestop.
Also you might want to give this thread a look, if you ever need to use VIP for an RMA it's actually an "O" as shook wrote it, not a zero :good:
NeoMagus said:
Good luck with #3! It took me 7! (C6,C7,C7,C7,C8,C8, and now C8..you can see how messed up my account page is now LOL) to get one I was happy with, defect free. I've seen it all now, defective batteries, dead pixels, dust under the screen, screen separation on the left. All of mine have been from Gamestop.
Also you might want to give this thread a look, if you ever need to use VIP for an RMA it's actually an "O" as shook wrote it, not a zero :good:
Click to expand...
Click to collapse
Thanks. I should have a new one Friday. Wow, that really sucks.
Just an update.
Returned my N7 and got another. It's a C80, so far no problems other than minor screen lift. Will update after a few days.
I was much aware of the build quality issues experienced in Europe and was wary when picking up my device. It had the tiniest gap in the middle between the top speaker grille and frame so I took it home Friday.By this morning, the gap had run all the way across the top, curved around the top left corner to the bottom of the speaker grille.
It is now big enough that my thumb nail fits.
The grille is no longer flush with the glass due to this and I get "notification bar scratches" all the time.
Took to Sprint in Hou, TX - their display was worse, they unboxed another with same issue. Now in the process of contacting HTC Rep and Area/Regional manager to find me a new phone.
Has anyone else from Sprint noticed build issues that they had in Europe?
(My ports were also jagged {this issue doesnt bother me}, but my corners matched fine until the gap widened)
Got mine from Best Buy in Houston, TX on Saturday. Build date looks like it was April 9, 2013. Build quality looks to be perfect so far. No gaps. Speakers work flawlessly. Haven't seen any gap develop over the last couple days either. My only problem so far is the capacitive home button being finicky.
How do you check the build date? (I did a forum search so dont hate)
bigjodaflo said:
How do you check the build date? (I did a forum search so dont hate)
Click to expand...
Click to collapse
There's a thread over in the international forum that helps you "decode" that info:
http://forum.xda-developers.com/showthread.php?t=2209277
bigjodaflo said:
I was much aware of the build quality issues experienced in Europe and was wary when picking up my device. It had the tiniest gap in the middle between the top speaker grille and frame so I took it home Friday.By this morning, the gap had run all the way across the top, curved around the top left corner to the bottom of the speaker grille.
It is now big enough that my thumb nail fits.
The grille is no longer flush with the glass due to this and I get "notification bar scratches" all the time.
Took to Sprint in Hou, TX - their display was worse, they unboxed another with same issue. Now in the process of contacting HTC Rep and Area/Regional manager to find me a new phone.
Has anyone else from Sprint noticed build issues that they had in Europe?
(My ports were also jagged {this issue doesnt bother me}, but my corners matched fine until the gap widened)
Click to expand...
Click to collapse
Here is a link to the build quality issues I have with my device http://forum.xda-developers.com/showthread.php?t=2209277&page=18 (3rd from bottom) Please let me know what HTC tells you. Will probably call them in the very near future about it. The "defects" are virtually unnoticeable but don't want it to get worse.
JoeNeckbone said:
Here is a link to the build quality issues I have with my device http://forum.xda-developers.com/showthread.php?t=2209277&page=18 (3rd from bottom) Please let me know what HTC tells you. Will probably call them in the very near future about it. The "defects" are virtually unnoticeable but don't want it to get worse.
Click to expand...
Click to collapse
HTC 1ST party repair offered to repair and insinuated that they would just be removing the speakers, repositioning and reglueing (nice word huh?)
Have not heard from Sprint Store manager yet (hasn't even been 24hrs)
bigjodaflo said:
HTC 1ST party repair offered to repair and insinuated that they would just be removing the speakers, repositioning and reglueing (nice word huh?)
Have not heard from Sprint Store manager yet (hasn't even been 24hrs)
Click to expand...
Click to collapse
Unbelievable....great way to keep a customer.....it's obvious that the gap is a manufacture defect and not user related....for a company who has seen better days (putting it lightly) and taking a HUUUUGGGGEEEEE gamble with this phone, I would think they would want to keep the customers they have...word of mouth is either going to save or hurt them really badly....and than throw in the fact that the SG3-S should be coming out on Friday, doesn't make it better for them.
bigjodaflo said:
HTC 1ST party repair offered to repair and insinuated that they would just be removing the speakers, repositioning and reglueing (nice word huh?)
Have not heard from Sprint Store manager yet (hasn't even been 24hrs)
Click to expand...
Click to collapse
Considering the speaker grilles were glued on in the first place, I don't find that particularly surprising.
Sent from my HTCONE using xda app-developers app
mang0 said:
Considering the speaker grilles were glued on in the first place, I don't find that particularly surprising.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
ah, I thought it was the tiny gap in between the metal and white part like I have...can you post pics bigjodaflo?
Your gap is between the grille and the body.. not the backplate and the body, right? The former are the only top/bottom gaps that I've seen so far.
Sent from my HTCONE using xda app-developers app
Sry to be so late --
I actually felt for the manager at Sprint.
My gaps are between the plastic and speaker grille (I'll take one if the opp comes but my phone is my only high res camera) - When reading forums before launch (US), I read about the "gaps", looked at the pics, etc. and chalked it up as an overreaction on 99% of Units.
But seeing as the gap on mine has gotten consistently worse, I am trying to get mine exchanged.
The Sprint Store manager was really helpful and I can understand her situation. She agreed that the phone should be seamless and my unit replaced. She was actually very nice and helpful compared to her team of idiots that passed my phone around the middle of the show floor poking and prodding and their hands were so DIRTY it was a greaseball when I got it back (If I were a lawyer, I would look into Sprint for unfair hiring practices...every store (1st party in HOU) is 100% African American and Hispanic employees. You cannot get a job their if you are white {I know many who have tried})...every executive in the entire company must be white)
The sales rep who sold me my phone had a bad attitude when I brought it back She also sold me writeright screen protectors (at initial purchase) that only covered 60% of the glass and tried to show me how they fit over the area covering the lcd...yeah the lcd isnt exposed MORON...but I didnt push the screen protectors because I mainly want a new phone, don't want to give them any reason not to help.
Store manager said she would contact her manager and the HTC rep and get back to me. This was on Monday night. Hopefully I will hear from her today.
Phone is easily the best on the market and makes the Galaxy S4 look like a pile of crap. Can you imagine Samsung even attempting seamless construction? I'm glad that HTC has finally gotten their game together. Best phone since Mogul.
Manager still hasn't called me back. Going to return it and demand no restocking fee. Then I'm going to go straight to Best Buy, buy the new phone.
Then I'm going to photocopy the receipts and email them to the Sprint District and Regional Managers.
It just amazes me how anyone can be such a ****up at job that has one task - make the contracted customer happy so he resigns his contract.
bigjodaflo said:
Manager still hasn't called me back. Going to return it and demand no restocking fee. Then I'm going to go straight to Best Buy, buy the new phone.
Then I'm going to photocopy the receipts and email them to the Sprint District and Regional Managers.
It just amazes me how anyone can be such a ****up at job that has one task - make the contracted customer happy so he resigns his contract.
Click to expand...
Click to collapse
That sounds like a good idea. I'd open the box when you're at Best Buy as well, to make sure there are no gaps/scratches, etc. on the exterior before you take it home. Then, if there are, you can just exchange it right then and there.
Has anyone noticed spotted marks on the rear of their nexus 6? Now have my third replacement from Amazon UK because of this.
Could you post some photo?
{Nexus 6 - Tapatalk}
mouse100 said:
Could you post some photo?
{Nexus 6 - Tapatalk}
Click to expand...
Click to collapse
Very hard to get a photo but i have managed take a look, i have tried scrubbing the marks off but no luck they are like stains. Each replacement the same, one or two blodges of this stain.
Yep, my brand new CW 64GB had almost the exact same spots in the exact same place on the back from day 1, I noticed it right away.
mine had one left of the dimple, really small. but I didn't mind about just one small mark (although a little annoyed) as I was putting a dbrand skin over it
Its a problem during manufacturing. I had one that didn't bother me as I use a case, but it also had a screen issue the RMA I got does not have them.
Don't have this issue .
I asked you for some photos because I noticed this issue the day you started this thread. I have one of this mark on the top corner and I use the phone always with a rear case from the first day. I tried to clean it with some alcohol . Now it's better but still visible.
{Nexus 6 - Tapatalk}
https://www.reddit.com/r/nexus6/comments/2n8hhj/do_i_complain_anyone_else_have_marks_on_the_back/
Guys thank you so much for posting, sorry for the delay currently in New York for a holiday. I'm glad some haven't had the issue. The last link is really useful thanks for this. I have now RMA'd for a 4th Nexus 6 lol
Sent from my Nexus 5 using XDA Free mobile app
I'm probably a little late to the party, but I just bought my N6 from Amazon on the 17th. It arrived on the 20th. I can't remember if it had any marks, but I don't believe it did (I checked it prior to returning it). I returned it because I thought the widespread bluetooth audio issue was defect with my device (turns out I was wrong). My replacement came in, same problems, though at this point I learned it was a common problem with lollipop. However, this one had two very tiny blemishes. They look like grease marks, or scuffs, or wet marks...but they wouldn't come out. I replaced that one with the phone I just got tonight. This one has an even LARGER scuff mark. Amazon offered to give me 20% back on the phone, and I accepted...but this is bothering me terribly. For all of you who RMA'd, were you successful in getting back a flawless unit? I'm thinking about calling Motorola in the morning and seeing if RMAing will result in a new device and if I will be able to keep the remainder of my 1 year warranty. AT&T is shady if I go through them. Last year I RMA'd a brand new device about 30 days into ownership and they told me that since I have a replacement device, my warranty was cut to 90 days for that device. I don't feel like dealing with that headache again.
Damage is done. Figured I may take this "opportunity" to try another device. Obviously unlockable bootloader is required. I'll dig around on some of the other forums, but wanted to ask here if anyone has experience with the Moto X Pure or Nexus 5X? Those are the two that have peaked my interest so far. Thanks for any beta you can provide.
The Nexus will be more frequently updated than the Motorola device. However, other than the screen being an IPS LCD, the X Pure I feel is the better device all around.
i would suggest you get this..
http://www.amazon.com/Enfain-Wrist-...F8&qid=1462818858&sr=8-1&keywords=wrist+strap
pr0ndigy said:
i would suggest you get this..
http://www.amazon.com/Enfain-Wrist-...F8&qid=1462818858&sr=8-1&keywords=wrist+strap
Click to expand...
Click to collapse
Lol i was going to do the same joke
From my personal story i dropped my n6 one time doing my cardio jumping rope
Phone's screen just fall right on the floor tile... I immediately check
Camera ok, screen ok etc...
1 day after ive finally see that the top bar speaker, you know the little plastic thing, was pushed. So pushed that now the top bar speaker is nearly at the same level of the frame... And led still works
I think the ringke Max cover saved my screen and I'm loving much more my n6 and his scars.
Ps: I've by a Bluetooth headset after that
Thank you I've you read this entirely
bigtimejdub said:
Damage is done. Figured I may take this "opportunity" to try another device. Obviously unlockable bootloader is required. I'll dig around on some of the other forums, but wanted to ask here if anyone has experience with the Moto X Pure or Nexus 5X? Those are the two that have peaked my interest so far. Thanks for any beta you can provide.
Click to expand...
Click to collapse
I would go with a 5x. I have had both and I currently use the 5x. It is a great device and I would recommend it to anyone. With a good custom ROM its bullet proof. Unless you drop it of course lol.
MellowRoms for the Nexus 6 and 5x has moved to Facebook
https://www.facebook.com/groups/212715385759035/
pr0ndigy said:
i would suggest you get this..
http://www.amazon.com/Enfain-Wrist-...F8&qid=1462818858&sr=8-1&keywords=wrist+strap
Click to expand...
Click to collapse
Yeah, I need something like that. I've actually cracked the screen 3 times. All of which were during periods I had the case off. Took if off to clean and lost a couple of the buttons in the case and just hadn't gotten around to ordering one.
So anyway, I just went ahead and ordered the Moto X Pure. I'll fix the N6 and maybe sell it to get a 5x too. Thanks for the feedback.
I just dropped my nexus 6, only 1/3 of the screen is lit and there's just a bunch of lines. I don't have enough money to buy a phone with equal specs. So how hard is it to replace the digitizer?
Sent from my SAMSUNG-SM-G530AZ using XDA-Developers mobile app
If you had a bad digitizer, your display would still function but touch inputs wouldn't register properly if at all. The AMOLED display is what is wrong with your device. Since digitizer and display are fused together, replacing the complete assembly is actually rather easy. However, replacement screens are not cheap. In fact, they aren't much less expensive than sending the Nexus in to Motorola and having them replace the screen for $175.
I'd like to chime in and make a suggestion.
Forearm curls.
This should help increase your grip so it won't be so easy to drop the phone.
Granted, it's an "over time solution". However, it should save some money in the long-run from lost/damaged phones.
That, or just superglue it to your palm.
Nitro1max1 said:
I just dropped my nexus 6, only 1/3 of the screen is lit and there's just a bunch of lines. I don't have enough money to buy a phone with equal specs. So how hard is it to replace the digitizer?
Sent from my SAMSUNG-SM-G530AZ using XDA-Developers mobile app
Click to expand...
Click to collapse
It is quite easy to replace. There are plenty of video's on Youtube that show you how it works.
I bought a digitizer two month ago via Amazon. Had to release ~26 screws. Most sensitive part was to detach the connectors (very fragile!).
It went quite ok and I am now very happy with a full functional Nexus 6.
The digitizer did cost me $160,-. Quite some money, but better than a new investment in a brand new phone (A-brand).
pinibo said:
It is quite easy to replace. There are plenty of video's on Youtube that show you how it works.
I bought a digitizer two month ago via Amazon. Had to release ~26 screws. Most sensitive part was to detach the connectors (very fragile!).
It went quite ok and I am now very happy with a full functional Nexus 6.
The digitizer did cost me $160,-. Quite some money, but better than a new investment in a brand new phone (A-brand).
Click to expand...
Click to collapse
I've repaired some phones in my time, but never in a phone that was pressed together with clips. I wasn't about to spend that money and possibly screw up. I went ahead and bought a HTC Desire Eye for $120. Maybe some day I'll fix the Nexus but no today
Sent from my GT-I9500 using XDA-Developers mobile app
I broke one of these and I feel your pain. I ended up just buying another from Amazon and left the broken one in my drawer. If this other one manages to break I'll probably grab a 5x or something budget. I can't be bothered to pay $175 for the repair when Moto has awful customer support now and the phone is only worth about 200 total.