Hi XDA! I would really appreciate some troubleshooting help with my phone.
I have a Samsung Galaxy S i896 Captivate. A while ago I had to restore it to factory settings when I screwed up a rom install. It's therefore no longer rooted, and is on the very ancient 2.1 firmware.
I have been trying to update it to something more usable, but of course Samsung Kies is abhorrent, so I've had no luck there, and I've run into a bigger problem. The phone charges, but no matter which of my usb ports I use (I've tried different computers and cables), the device will not be recognized.
I've tried with debugging on and off, and for reference I'm running Windows 7 on both computers I've tried.
How can I fix this USB port issue, and get it to a newer firmware?
Thanks for any help you can give, I appreciate it.
Try Heimdall. It installs it's own usb driver (libusb) only to the port that you are connected to at the time of the install.
There is a master collection of one clicks that is a stickied thead in the Dev forum with several Stock firmwares to choose from...specifically check out the first four posts. And TRusselo has an updated flashing guide that is a stickied thread in the q &a forum if you want to flash a dev rom.
Sent from my SAMSUNG-SGH-I777 using xda premium
Related
I'm very sorry for creating a thread like this one, I do not want to be annoying.
This last week, Rogers change my Acer Liquid E for a Samsung Galaxy S Captivate for very bad customer experience.
Since my Acer Liquid E was on Froyo, my Captivate is on Eclair and i'd like to update it.
Samsung Galaxy S Captivate : SGH-i896 (Rogers Canada)
Everything I've found didn't work at all.
I'm Using Kies 1.5.3.10113_29
USB Driver are installed (Samsung)
Proper USB Cable and I follow the instruction step by step on both rogers and samsung website.
Here's go the problem:
(Sorry for my bad english, I'm used to speak french)
When I start Kies, my phone is trying to be detected by Kies but it endless. It said : Connecting the device, please wait. This last step never end (2 hours waiting in front of the computer).
I've been factory reset my phone, reinstalling usb driver and kies and I don't know what to do. I'd like to know if there's someone that could help me ? I've been searching for two days for a miracle, this forum seems to be most competent way to get a result.
I'll be very happy if there's someone that could help me.
Thank you!
Marc
P.S: In my computer Windows, my computer show my mobile name by SGH-i896 and i can acces to by phone like it was mass storage mode.
awake4ever said:
I'm very sorry for creating a thread like this one, I do not want to be annoying.
This last week, Rogers change my Acer Liquid E for a Samsung Galaxy S Captivate for very bad customer experience.
Since my Acer Liquid E was on Froyo, my Captivate is on Eclair and i'd like to update it.
Samsung Galaxy S Captivate : SGH-i896 (Rogers Canada)
Everything I've found didn't work at all.
I'm Using Kies 1.5.3.10113_29
USB Driver are installed (Samsung)
Proper USB Cable and I follow the instruction step by step on both rogers and samsung website.
Here's go the problem:
(Sorry for my bad english, I'm used to speak french)
When I start Kies, my phone is trying to be detected by Kies but it endless. It said : Connecting the device, please wait. This last step never end (2 hours waiting in front of the computer).
I've been factory reset my phone, reinstalling usb driver and kies and I don't know what to do. I'd like to know if there's someone that could help me ? I've been searching for two days for a miracle, this forum seems to be most competent way to get a result.
I'll be very happy if there's someone that could help me.
Thank you!
Marc
P.S: In my computer Windows, my computer show my mobile name by SGH-i896 and i can acces to by phone like it was mass storage mode.
Click to expand...
Click to collapse
Have you checked your USB settings? Go into settings -> applications -> development -> make sure USB debugging is turned off. Then go back to applications -> USB settings -> select Kies (Firmware update). I haven't used Kies at all but in theory this should fix your problem.
Yes I did, is there an other way to update me phone ?
My kies would always do this too. I was able to fix by going into control panel, then device manager and deleting the device named something like "samsung android composite device" (phone has to be connected to see this). Then unplug the phone and reconnect and it would install the drivers again.
I had to do this fairly often, but it always worked. hopefully it might work for you.
Sent from my SAMSUNG-SGH-I896 using XDA App
This my works, but i'de like to know what driver were you using when he asked you to install it the second time ? I'm using the driver for SGH-I897, i didn't find anything for the SGH-I896
i had a lot of problems with kies doing the update to froyo 2.2 too...
first check if your usb settings are going to Kies mode and not mass storage mode. you can check my going to settings > applications > USB settings > Kies (firmware update)
if you are a rogers customer then try to bring it to a Rogers Plus store and ask them to update it for you, might have to try a few stores before you find a someone that can help.
if you want to do the update yourself then you can try this.
i first had to install an older version of kies, the latest one from samsung website would not detect my phone at all. the version i used is Kies_1.5.3.10092_2_1.exe, you can download it here http://dls.scione-music.de/KIES/
another problem i had was that during the update kies was not able to put my phone in download mode so i would get an error and the firmware update would close. what i had to do was manually put it in download mode before i get the error. so before the error pops up you have to power off your phone and disconnect the usb then while the phone is off hold both volume buttons and plug in the usb. This will put you into download mode and then kies will finish the update.
The problem has been solved by switching my windows vista to windows 7! ! I finnaly managed to convince my girlfriend to switch his ****ty pc operating system to 7. Thank you for everything all xda user.
Sent from my SAMSUNG-SGH-I896 using XDA App
I am on rogers froyo 2.2. There are some other ways than kies. You can flash the stock rom here (cwm or odin): http://forum.xda-developers.com/showthread.php?t=905042
or flash any one of these custom roms based on it:
http://forum.xda-developers.com/showthread.php?t=912657
http://forum.xda-developers.com/showthread.php?t=914284
If you are new and don't know how to flash, then read a lot before trying (try stickies in the android dev section and general section).
Edit: didn't see above post. Looks like you got it solved.
awake4ever said:
I finnaly managed to convince my girlfriend to switch his ****ty pc operating system to 7.
Click to expand...
Click to collapse
Freudian slip?
Hi All,
I just purchased my Captivate yesterday from Costco (Expecting to still get the 2.4 Eclair) but unfortunately I got the Froyo 2.2 on my new captivate.
I tried rooting it using superoneClick and it just gets stuck on "Waiting for Device". I have drivers properly installed on my windows 7 64 bit machine (because I can use the phone and access its internal SD card).
Can anyone have suggestion or faced similar problems?
I have tried disabling/re-enabling usb debgging while it says "Waiting for the device"
Search the forum. There are a few threads floating around on different ways to root the stock froyo build. I don't know why the superoneclick wont work in your case but a search will turn up some info for you.
thanks. I will search the the threads and will post my results here in this thread for someone like me struggling with the same problem.
If you were planning on flashing a custom ROM after rooting anyway, you could use Odin one-click from download mode to flash 2.1 eclair, and then go from there.
Are you sure you are enabling debugging? I just used superoneclick on my phone last night after I flashe dback to stock.
First thing I do is change the phone in settings to - Ask on Connection, then I enable debugging.
Also you could try a different USB port on your computer and also make sure you have all of your necessary drivers installed.
I hope you get it figured out!
PeteSeiler2010: I haven't tried different USB port yet. I will try tonight and see if it goes through.
For usb debugging, I tried that as I mentioned. Let me just conform what I did. When it says "Waiting for device" for several seconds, I disconnected USB cable from either phone or computer (because it says that if you are stuck on "waiting for device", disable and re-enable usb debugging) because without disconnecting the cable, phone didn't let me disable the USB debugging..
So looks like I am missing something here??
22andy2 said:
PeteSeiler2010: I haven't tried different USB port yet. I will try tonight and see if it goes through.
For usb debugging, I tried that as I mentioned. Let me just conform what I did. When it says "Waiting for device" for several seconds, I disconnected USB cable from either phone or computer (because it says that if you are stuck on "waiting for device", disable and re-enable usb debugging) because without disconnecting the cable, phone didn't let me disable the USB debugging..
So looks like I am missing something here??
Click to expand...
Click to collapse
want a much easier method? install speedmod kernel using odin, reboot into recovery, advanced features (not the CWM version), and choose the option that says something like "root phone" and choose the "simple" option. congratulations, you are now rooted and running a custom kernel with CWM that can install a custom ROM.
next time, please do not post this in development as this has NOTHING to do with development. Q&A or general next time, please.
How did someone with no posts, post a question in this section? I thought you had to have a minimum of 10 posts to post in here.
I am sorry if I have missed that rule for the new posting but I am new (just two days old) into the android world and for the xda forums as well..
22andy2 said:
I am sorry if I have missed that rule for the new posting but I am new (just two days old) into the android world and for the xda forums as well..
Click to expand...
Click to collapse
So why is your join date Dec 2007?
CB650 Wolf said:
So why is your join date Dec 2007?
Click to expand...
Click to collapse
thats when I just registered.. I will be the active member now as I officially own the android phone.
I really appreciate all of you guys work and I didn't mean to offend any one by posting the thread here.
I already apologize for missing the rule for the 10 minimum posts on forum before posting.
I rooted my device successfully by using odin. Thanks all of you for the suggestions.
I've been looking for a unofficial link to update my captivate to gingerbread without kies but I can't find one, reason being that I stupidly used a leaked froyo that destroyed my phone a year ago.. and since then I've had a laggy phone but recently I got a text about a upgrade sadly it wouldn't work and someone said on another forum that it had to do with the leaked froyo... does anyone know where I can download a unofficial version of gingerbread for my captivate? Please I hate my phone now the keyboard gets stuck and I have to restart it all the time...
Here ya go... "Leaked" Stock I897UCKK4 Android 2.3.5 One Clicks *Heimdall and Odin* ---- Boom !!
THANKS!!
Thanks so much it will work with captivate right? It doesn't specify
Yep, cause it is in the "Captivate" Development Forum...
Go for it. And remember, Read and understand what u r doing before flashing...
Thanks one last thing
I was trying to update it but I relized my computer is not recognizing my phone at ALL I tried re installing drivers it charges but it doesn't do mas storage or kies update ect. I've tried debugging mode it used to open up to kies when I pluged it into the wall.. so it's a recent problem :X I have tried removing it from device manager but I don't see a captivate driver under my device manager all I see is 3 standard enhanced pci to usb Host controllers then 4 standard openhcd usb port host controller's and usb composite device which i thought was it but its digital sig is Microsoft and 7 usb root hubs
Sidenote: I checked out your sig but those methods I tried didn't work :C
Dunphy said:
Sidenote: I checked out your sig but those methods I tried didn't work :C
Click to expand...
Click to collapse
Did you try the Heimdall version? In the past, when I was unsuccessful with Odin, I was able to get the Heimdall version to work (but it does involve a couple of hoops to jump through). Another suggestion would be to back off the current drivers and reinstall the Samsung one (I remember reading how this was a common solution for getting Odin to work; I used Heimdall to get to GB and am currently on ICS and do not use either now, just CWM).
... and two buttons have different function; back and search.
i am from canada and have an unlocked galaxy s gt -i9000 (sgh-i896). its originally on rogers ut i use fido on it. it was rooted and running fine on froyo. then i think i stupidly upgraded with some wrong files. two buttons don't work and the computer will only recognize it as a memory stick when i have the micro sd in. it goes in to download mode, but the computer doesn't see it, in both oden and kies. i have tried with usb debugging. nada. the reception is horrible. im new to androids and have searched many forms. i keep getting close to the answer but its not for my device.
pda i9000xwjvz
phone i9000xxjvt
csc i9000oxajvt.
i searched around and found that the "i9000xxjvt" is for the uk captivate. seeing as i live in canada and this is a rogers phone i see this as being a possible problem?
i have done a factory data reset. no good. is there any way to update or downgrade so that i can start messing around with my phone again?
i hope you can help
See the Sticky Thread in the General Forum -- "Captivate Connection Issues..."
If that helps, then u can go to the "Stock Rom One Clicks" that is Stickied in the Development Forum and choose a stock to go back to.
Sent by XDA Premium App
The i9000 and the i896 are different phones. You can't simply flash files for the other one and expect them to fully work, unless they are made for that purpose. The i897-i896 is Captivate, i9000 is the Galaxy S.
Make sure you have Odin open first, then plug in. I recommend trying a one click back to stock
Sent from my ICS Samsung Captivate
ive looked at many connection issue pages and no luck.
i've tried the 1 click a few times. im gonna try it again from another computer soon. hopefully that will help.
and im a little confused. on the back of my phone it says i896 and when i boot up it says gt-i9000? so how are they different?
**update
so im trying 1 click from a new computer and no good.
is there a way to reinstall an os from the memory stick?
U have an i896 phone that has a ported i9000 rom flashed on it.
That is all.
U may want to give Heimdall a try. It uses different drivers and so may work where Odin hasn't.
Sent by XDA Premium App
4-2ndtwin said:
U have an i896 phone that has a ported i9000 rom flashed on it.
That is all.
U may want to give Heimdall a try. It uses different drivers and so may work where Odin hasn't.
Sent by XDA Premium App
Click to expand...
Click to collapse
It actually sounds like he has an unported firmware. That's why the buttons don't work right. You also have different bootloaders. Download mode can be achieved by turning phone off (pulling the battery then replacing it is easiest way). Then hold volume down (not volume up and down) and plugging usb in. As for drivers, uninstall the drivers you have. Look in program files for a folder labeled Samsung and delete it. Restart your computer. Reinstall drivers. As said, Heimdall might be a better route to take since it uses a different driver.
bmjerome said:
and im a little confused. on the back of my phone it says i896 and when i boot up it says gt-i9000? so how are they different?
Click to expand...
Click to collapse
You have a Rogers Captivate that has i9000 bootloaders on it. If you didn't flash them, then somebody else did before you bought it. I think you are trying to run unported i9000 ROMs. i9000 roms only work if somebody reorients the kernel and modifies a few parts of the ROM.
Anyway, download mode on i9000 bootloaders (from powered off state) is Vol down + USB. Then... well what do you want to put on it? Stock i896 Gingerbread?
yeah id like stock i896 gingerbread. i have no problem going in to download mode.
ill try heimdall and get back to you guys.
usoimon this
so i tried with hiemdall and tried to find my phone is zadig but no luck.
i can go in to download mode no problem. do i possibly have to get the i9000 driver for my computer. and if yes which one in particular?
http://forum.xda-developers.com/showthread.php?t=1351224
Read through that again. The same driver package should work for i896,i897, i9000.
Try a different cable, and make sure to use the proper usb port.
ive tried all my usb ports, new usb wire, different computers. ive followed may walk troughs. uninstalled and reinstalled a bunch of different driver packs.
phone goes in to download mode no problem every time. but both odin and heimdall don't recognize.
when the phone is powered up it goes in to usb mode and says connected but on the computer the usb doesn't see anything. no pop ups in the tray or anything.
id this a lost cause? am i missing something? im usually pretty good with this kind of stuff...
*update.
ive been reading all over the internet and have found that it may be a hardware issue. maybe happening randomly after i had installed the gingerbread.
is there a way that anyone would know of to update my firmware through wifi blue tooth or micro sd?
FIXXXXED!! woohoo
so i went to my brothers who sold me the phone and it worked immediately. i guess his computer remembered it. i dont know why nothing worked on my 3 computers with all the drivers and stuff that i tried. thank you for all the help.
Hello guys,
I have now tried for the last 8 hours to connect my phone via USB to my computer without any success.
I have read many threads concerning this problem but by now I just assume that my USB port is partly broken as I have tried all the solutions and none worked for me.
I can still charge the phone but windows isn't even showing that a device has been connected. Twice of probably thirty times windows showed me that an unknown device has been connected for a couple of seconds and then the phone isn't connected anymore.
I would like to root my phone and would like to know if there is a possible way to do it. Some say it's possible (depending on the Firmware already installed), some say it isn't.
My i9000 phone has:
Firmware 2.2
Kernel 2.6.32.9
[email protected]#1
Build Number Froyo.XWJPA
I hope you guys can help me, I am getting desperate...
Try this : http://www.unlockroot.com/
Here is the drivers : http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
Hey guy,
did you install Kies on your Computer? Your PC need the latest USB Samsung drivers. Note that you couldn't install Samsung drivers for newer devices like the Galaxy 9000 on Windows 2000 or older. You also have to look for the right drivers for your system. Maybe you did install x86 driver on 64 bit system or x64 drivers on 32 bit system.
Driver solution:
Go to settings, system and look for the hardware manager or simply check the "windows brenchmark settings" (included in vista and win7).
Try to follow that instruction: http://forum.xda-developers.com/showthread.php?t=1542633
Note:
If you have a working USB connection, you should search for flashing instructions because flashing is always on your own risk! It isn't hard to learn but you have to know which risks are there. Don't be scared by faults they can be undone (mostly).
Flashing:
First you should upgrade your phone to an early Gingerbread (3.2) build. Just search for "Gingerbread Stock Rom" or use "Darky's Resurrection" package. You'll find them here on XDA or in the world wide web
If you get trouble you'll get support here but first you should read about flashing and rooting.
best regards
As I told you I think that my USB port is damaged and hence I can't establish a usb connection to my phone.
I tried several drivers, Kies, different settings, simply everything which was already discussed.
My Galaxy will not even show up as an "unknown device" in my Windows 7 32bit (of course I used 32bit drivers).
Unlockroot requires me to connect the Galaxy via USB to the computer, so I can't use that.
Any other suggestions?
If your using a acer computer and you have never reinstalled window than it more than likely wont work. But you can google apps like z4root and universaland root i think thats what its called. Those apps i have rooted a few froyo devices with but z4 i have never seen work with the i9000 but try and see
Sent from my GT-I9000 using xda app-developers app
taz0697 said:
If your using a acer computer and you have never reinstalled window than it more than likely wont work. But you can google apps like z4root and universaland root i think thats what its called. Those apps i have rooted a few froyo devices with but z4 i have never seen work with the i9000 but try and see
Sent from my GT-I9000 using xda app-developers app
Click to expand...
Click to collapse
Thanks z4root worked perfectly.