DO NOT complicate this with the screen separation issue, my device does not have this issue.
When on a black screen when pressing the devices screen, it does not have to be hard just medium, the screen will flex causing the display below to ripple. It reminds me of the HTC One X screen flex issue at the top ends of the device where it was curved.
I have made a video showing my findings, I know at times it looks like I'm pressing extremely hard on the screen, I'm not its just because I was on a soft surface and so the device pushed into the bed. :angel:
Oh and your probably better watching it in full screen, just watched it embedded on here myself and it's hard to see
It's a TOUCH screen not a PRESS screen. Be gentle... you meanie!
I saw what you meant once in that video, but it did look like you pressed pretty hard. I tried to replicate it to no avail. Sorry.
wasnt said:
It's a TOUCH screen not a PRESS screen. Be gentle... you meanie!
I saw what you meant once in that video, but it did look like you pressed pretty hard. I tried to replicate it to no avail. Sorry.
Click to expand...
Click to collapse
I know I know, honestly though I promise you I was not pressing hard. Honest truth I noticed this issue because I held the device with one hand, and I was NOT pushing hard.
I've noticed this minor issue on mine, but on the left hand side of the screen. Doesn't bother me too much.
It probably happens because your device has the screen lift too? or the screws are loose.
As before I did the washer trick my screen also did this on the left side only, it was spongy too, once I did the washer trick it didn't do it again. :good:
njackson-uk said:
I've noticed this minor issue on mine, but on the left hand side of the screen. Doesn't bother me too much.
Click to expand...
Click to collapse
Yeah I don't really see it as an issue, as long as my device works that's all I'm bothered about and I mainly use my iPad anyway.
spooke said:
It probably happens because your device has the screen lift too? or the screws are loose.
As before I did the washer trick my screen also did this on the left side only, it was spongy too, once I did the washer trick it didn't do it again. :good:
Click to expand...
Click to collapse
Hmm, well the screen doesn't appear to be raised ANYWHERE and I only just got it yesterday (14th August).
My second/current one does this. But only on the left side. If you press on the black bezel around the screen on the bottom third. You'll get the ripple. Nowhere else though. And you have to press it pretty hard. It's not an issue.
No screen lift on this one. Screen lift was replaced by this ripple. That's actually how I noticed it, checking my new one for seperation, and spongy feel. Which it doesn't have.
Isn't this just a trait of LCD screens?
My One X has the same thing and has a Super LCD screen.
rohan32 said:
Isn't this just a trait of LCD screens?
My One X has the same thing and has a Super LCD screen.
Click to expand...
Click to collapse
LCD is the screen itself, it is a trait however the bezel and glass should stop this from happening, because obviously if this happens a lot, then device is going to be damaged
wasnt said:
It's a TOUCH screen not a PRESS screen. Be gentle... you meanie!
I saw what you meant once in that video, but it did look like you pressed pretty hard. I tried to replicate it to no avail. Sorry.
Click to expand...
Click to collapse
Yeah. If you see ripples, you are applying excessive pressure to the screen. This is standard for any LCD, not an issue.
Entropy512 said:
Yeah. If you see ripples, you are applying excessive pressure to the screen. This is standard for any LCD, not an issue.
Click to expand...
Click to collapse
Well said. Not an issue.
Yeah, I'm saying that because my old laptops did the same thing when you touched the screen. Not a issue...
Phones have Glass over the screen. You don't actually touch the LCD. You have the LCD, then the digitizer, then the glass. So I think this is because the LCD is too close to the digitizer because of the screw issue. I had screen separation issues on the left side and this ripple. I made some "washers" using some medication foil packaging (3x) and not only did it fix the screen issue, but the screws are nice and tight (fixes squeaks) and pulls the screen down away from the digitizer so you don't get this effect.
Mine USED to do this (mostly on the left side) but now it doesn't after I put in those "washers". The bottom left is more sensitive still but requires lots of pressure still. If you press hard enough on the screen the LCD will still ripple.
RMA and chill.
I'm sorry but these threads are getting tiring now.
Sent from my Nexus S using xda app-developers app
Mine is mainly on the left side as well, its actually quire hard to recreate it on the right, though its possible. I'd just like to assure readers that I am not using excessive force on the screen at all, not even close. As I said, I can recreate this just by holding the tablet with one hand!
Sent from my Nexus 7 using xda premium
wow, this has to be the biggest non issue for the nexus. it's a LCD if you press that hard of course the screen will ripple. yes the top is glass, but the nexus 7 screen uses a new process with less layers of glass to minimize thickness.
Do you have a laptop or lcd monitor? Press on the screen and see what happens.
OP you are pushing way too hard to simulate normal usage. The screen is covered in thin glass not bullet proof glass and if you push to hard it will flex and distort the black light and cause ripples.
Seriously this is a non issue.
Sent from my Nexus 7 using xda app-developers app
Yeh I got ripples if pushing to hard but had the common sense to understand this is not a fault its LDC my old omnia phone does it.
Sent from my Nexus 7 using xda app-developers app
there's also an issue if you throw your nexus 7 down some stairs it won't work
HAVE ANYONE FOUND A FIX!?!?!?!
Related
Hey guys, I got my Nexus One earlier this week, and I love it so far, but I have some issues with my screen.
There seems to be a checkerboard kind of print on it. I can't really explain it any better than that. At first I thought it was maybe residue from the plastic wrapping it came in, but after a week and some thorough cleaning, it's still there.
It appears to be finger grease, which indicates that there's a problem with the glass. After cleaning it with a microfiber cloth, the pattern is gone (or at least extremely hard to see), but after some use, it becomes clearly visible again. To me, this says there's extremely small deviations in the glass, which finger grease gets stuck in where it isn't removed by a quick wipe down. To further support this theory, the screen seems more rough swiping top to bottom, than bottom to top, which would make sense given the pattern.
Edit: After thoroughly cleaning the screen, the breathing on it (like a window), my breath makes the pattern clearly visible. Though, this doesn't really confirm anything.
Has anyone else had or seen this issue? Any recommendations on fixing it, or should I be calling up HTC?
I'll try to take a picture when I get home from work, but I doubt it'll be visible. My only other camera is an iPhone.
I think what you see is the digitizer. It is barely visible but you can see it on every touchscreen phone
watercool said:
I think what you see is the digitizer. It is barely visible but you can see it on every touchscreen phone
Click to expand...
Click to collapse
Not to be one of those guys, but I never saw the digitizer on my iPhones, until I got my Nexus One. Had a moment of uh, my phone's screen is really going to be like that? until I realized what it was, and now I only notice it at an angle in bright light.
You are right, with you can see it I meant just in theory.
I saw it the first time on an n1 too, but only once or twice, but never saw it again since it is so barely visible
watercool said:
You are right, with you can see it I meant just in theory.
I saw it the first time on an n1 too, but only once or twice, but never saw it again since it is so barely visible
Click to expand...
Click to collapse
Yeah, I definitely knew what you meant. Just wanted to throw that out there.
It kind of sounds like your phone is suffering some form of Newton rings. In the phone world its when the front screen presses on the digitizer and creates light refraction, thus looking like oil swirls. My HTC fuze suffered this horribly and it gets worse over time as far as touch sensitivity goes. I would recommend calling HTC. My nexus doesn't have this issue at all.
I am wondering now if the shipping nexus ones have the LCD screens instead of amoled because of the shortage in amoled screens though.
Sent from my Nexus One using XDA App
I don't believe I'm seeing the digitizer. This is on the glass, not the display itself. It's visible on the bezel around the screen as well. I'll try to take a picture when I get home from work.
Edit: to be clear, it covers the entire front glass, over the display and the bezel, and is clearly visible even with the display on.
Strange issue. Never saw this when I purchased mine, though that's probably because I was excited to turn it on rather than inspect the body.
I think it probably has to with the adhesive material between the digitizer and the display not completely curing. When it does cure you don't see it very well but when you use the phone and it heats up the pattern comes back. At least that's my theory.
Sent from my Nexus One
Took some pictures. For the sake of size, I'll link them.
Full screen, off
Screen edge, off
Screen edge, on
These are pretty accurate, in terms of what daily usage is like. The full screen one might be a bit much, I had to hand print it up to get it to show in the picture, but the one with with the display on is pretty much what using it (indoors) is like.
I've seen that sometimes on my phone, but it's not nearly as often as it seems to be with yours. Not sure what that is then.
I had a problem with my screen that can only be described as similar. One of the replacement Nexus Ones I received had an incomplete oleophobic coating where the entire bottom 1/4th of the screen would be very clear and the top would get cloudy after light use. There were also a few circles just like the bottom of the phone on the upper portion as well.
I called HTC and they just replaced it for me. Sounds like you should do the same.
Whoa, those look like the glass was machined improperly or that the adhesive issue I hypothesized about earlier could be the culprit.
Contact HTC or Google at 1-888-48-NEXUS (63987).
hackm0d said:
Whoa, those look like the glass was machined improperly or that the adhesive issue I hypothesized about earlier could be the culprit.
Contact HTC or Google at 1-888-48-NEXUS (63987).
Click to expand...
Click to collapse
Thanks! Just got off the phone, they're going to replace it. Also, I can't believe how friendly/helpful they were. I'm extremely impressed.
j.bruha said:
I had a problem with my screen that can only be described as similar. One of the replacement Nexus Ones I received had an incomplete oleophobic coating where the entire bottom 1/4th of the screen would be very clear and the top would get cloudy after light use. There were also a few circles just like the bottom of the phone on the upper portion as well.
I called HTC and they just replaced it for me. Sounds like you should do the same.
Click to expand...
Click to collapse
Nexus One's do not have a oleophobic coating on the screen.
cbaltzer said:
Thanks! Just got off the phone, they're going to replace it. Also, I can't believe how friendly/helpful they were. I'm extremely impressed.
Click to expand...
Click to collapse
Same here, they're extremely nice.
I wanted to get a replacement battery since mine has short battery life and constantly overheats, so they forwarded me to HTC but unfortunately for some reason they didn't have my IMEI or S/N on their records, so I couldn't do anything.
When I press(with a bit more force) on the left side I hear creaking noise, is that normal or not?
I don't have raised glass problem.
jaroslavj said:
When I press(with a bit more force) on the left side I hear creaking noise, is that normal or not?
I don't have raised glass problem.
Click to expand...
Click to collapse
I have 2 Nexus 7. My Nexus 7 has a minor screen lift, but it's not noticeable. But yea it has the creaking noise near the upper left area. But then again I shouldn't like be putting that much force on the screen so I'm not too worried. My sister's Nexus 7 has no issues with either.
One of the mine did but it seems okay. That's why I think it is the back cover. Because of mine would squeak only if I held it from the back in certain areas. If I held if from another place on the back it wouldn't squeak like holding it from the other side and pushing down then the squeak would be gone. Mine usually would squeak right where the volume of buttons were.
Mine does the same no noticeable screen lift but it will creak if you press too hard on the left side
Sent from my DROID X2 using xda premium
yes.
on the left side of mine its the screen that is raised and creeks. on the right side i think its the back cover that is causing the creeking
I had the creak, it drove me nuts. My screen didn't lift at all. I returned it for a new one with no creak and no screen lift.
ferris2375 said:
I had the creak, it drove me nuts. My screen didn't lift at all. I returned it for a new one with no creak and no screen lift.
Click to expand...
Click to collapse
You had to apply not a lot of pressure if it drove you nuts right? And you RMA yours for that single reason?
jaroslavj said:
You had to apply not a lot of pressure if it drove you nuts right? And you RMA yours for that single reason?
Click to expand...
Click to collapse
I bought mine locally at Sam's, so it was just a matter of taking it back to the store. I bought a new one at Staple's first as they got a new shipment in...of only one.
There was enough movement to make me uncomfortable with it. Not only did it creak on that lower left side with some slight pressure, I could also feel movement when I pressed on the lower left of the screen. Not like squishy movement, just a weird shifting noise.
It's as if the case was a little too large or slightly warped somewhere. I didn't have to press very hard at all to make that sound and it did it naturally if I picked it up from the side. I tend to be OCD so something like that is just one of those things I would fixate on. I also had a dead pixel so the combo was enough to take a trip to Sam's to return it and Staple's for a new one. The difference is night and day with the new one though, it feels so much more sturdy without the noises.
I ordered a case to try and ignore it, but that is still on it's way so the return was kind of an impulse. Honestly if your screen is fine otherwise and you aren't OCD like me, it shouldn't be a deal breaker IMO. Unless a swap is easy, but things could always be worse.
Mine does same, no lift but squeaks with little pressure.
This squeak is because of that black tap that you can see once you open your nexus. At least this was the case with me. The sponge on the top of tape presses the tape when you press the device on left side. I fixed it by removing that foam. I am not recommending anyone to do it as that foam must be there for some reason either to cater for the flex in back cover or something but this was driving me crazy so I removed it. Please don't do it because I am saying this as you might have some different problem. This was my problem and this is how I fix it.
Sent from my Nexus 7 using xda premium
Mine has a slight creak but only when I apply a moderate-high amount of pressure at a certain spot, which I don't feel comfortable doing anyway. Haven't taken the back off but not sure if I will tbh, using a case can alleviate some display issues I.e. screen rising and sight creaks.
Sent from my Nexus 7 using xda premium
Mine has a clicking kind of sound on the left side and the glass depress's about 13/100ths of a MM with little to no force and it was an open box. I will bring mine back as soon as I find a store with another one in stock. I also didn't get the 25$ credit on my Google Play account because the person who bought and returned it took the credit...
My main concern is for dust getting under the glass. If the screen has any kind of travel like mine does I can only assume that it may suck some dust in and under the glass in-between the display and the glass. I don't know if the display is fused to the glass like my Gnex.
I've found that taking the back cover off and putting a single, small piece of electrical tape near the edges in the areas that squeek eliminates the creak. If you have creaking in areas other than the left area where there's screen lift, it's most likely caused by the back cover not fitting perfectly against he device. I put some small pieces of electrical tape in the top right corner and along the bottom right side of my Nexus 7, and it has just about eliminated all creaking.
Mine creaked around the edges til I pressed down hard on them to clip it more securely in place. I've no other issues and the screen is great.
Rik.
Sent from my Nexus 7 using Tapatalk 2
aindow said:
Mine creaked around the edges til I pressed down hard on them to clip it more securely in place. I've no other issues and the screen is great.
Rik.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
This is what i done. Worked for me too.
Sent from my Nexus 7 using xda premium
My third replacement has creak with no lift at all.
Sent from my Nexus 7 using xda premium
My second Nexus 7 has no screen lift but the power button clicks loudly when depressed about as loud as a typical space bar. Loud enough that others in my office can tell when I turn the screen on. The vol. rocker does not make the same click sound it sounds and works like the first Nexus 7 I owned. I don't think the louder click from the power button is a big deal and will likely get less loud with use.
Hi!
I got my Nexus 7 yesterday and I dont have the raised glass but I have a creaking noise when pressing down the glass on the left side of the tablet. When I press the glass it creaks and after a second or so you here a popping sound. This is the only issue I have with my Nexus 7. You guys think I should return it and get a replacement or is this normal? It only happen when I press down harder than normal.
Doraso said:
Hi!
I got my Nexus 7 yesterday and I dont have the raised glass but I have a creaking noise when pressing down the glass on the left side of the tablet. When I press the glass it creaks and after a second or so you here a popping sound. This is the only issue I have with my Nexus 7. You guys think I should return it and get a replacement or is this normal? It only happen when I press down harder than normal.
Br D
Click to expand...
Click to collapse
I have the same problem and am trying to decide if its screen lift or just some weird noise. Advice guys?
Same problem - I've had this issue since I got my Nexus 7 two weeks ago and so far nothing terrible has happened.
I have recently discovered a big stain on the top left corner of my 16GB screen. I'm not sure where it came from. I've used it for a few days when I decided to wipe it down with a microfiber cloth to no avail. The stain is on the outside of the glass. It feels rougher than the rest of the glass and especially noticeable when running over it with a stylus. I've also tried to wipe it down with a little bit of water, and noticed it beads differently than the rest of the glass.
Not sure what I can do to remedy this. I just might have to return it to Staples.
If you can simply return it then I wouldn't chance trying to fix it.
Strange problem.
That's what you get for drinking coffee and using your nexus 7.
But seriously though, just return it.
justinangil said:
I have recently discovered a big stain on the top left corner of my 16GB screen. I'm not sure where it came from. I've used it for a few days when I decided to wipe it down with a microfiber cloth to no avail. The stain is on the outside of the glass. It feels rougher than the rest of the glass and especially noticeable when running over it with a stylus. I've also tried to wipe it down with a little bit of water, and noticed it beads differently than the rest of the glass.
Not sure what I can do to remedy this. I just might have to return it to Staples.
Click to expand...
Click to collapse
The exact same thing happened to me after a day but in the middle, no idea how to fix it, also have screen lifting though so im getting a new one from Play story haha
does it look like it is just under the surface of the glass or on top of the glass, could be a problem with the glue etc which should be a returnable thing, you could have put something hot on the screen maybe and its done something with the glue?
davidcampbell said:
does it look like it is just under the surface of the glass or on top of the glass, could be a problem with the glue etc which should be a returnable thing, you could have put something hot on the screen maybe and its done something with the glue?
Click to expand...
Click to collapse
it's definitely on on top of the glass
the stain is not that noticeable unless you view it from an angle.
i only came across it when I ran my fingers across it and felt the rough area.
Its the oleophobic coating rubbing off. I had this happen with my galaxy nexus.
Sent from my Galaxy Nexus using xda premium
El Daddy said:
Its the oleophobic coating rubbing off. I had this happen with my galaxy nexus.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thank for the technical explanation!
RMA!
Did you get any kind of solvent or solvent residue on the screen?
Same Staining Issue
Thought it was a smudge. At least Google was quick to remedy the problem.
I have the same problem on mine. Its almost a perfect circle on the lower right hand side of the screen when in portrait mode. That spot was a real grease magnet.
Just cleaned off the screen and put on a screen protector and now it is no longer a problem.
I have the exact same mark/stain on mine, upper right portion, I've decided to live with it. It is identical though.
Sent from my Nexus 7 using Tapatalk 2
Domino_13 said:
I have the same problem on mine. Its almost a perfect circle on the lower right hand side of the screen when in portrait mode. That spot was a real grease magnet.
Just cleaned off the screen and put on a screen protector and now it is no longer a problem.
Click to expand...
Click to collapse
So a screen protector solved the issue and made your spot unnoticeable? I called ASUS (didn't get mine from the Play Store) and sounds like they're willing to do an RMA. Not sure if I want to go through that hassle though, especially if a screen protector will solve the problem... not sure what I'll get back since I don't have the screen lift or any other issues with it
Bro the trick is when you're watching "Videos" that usually come in Adobe Flash only to aim away from the device....you know coughing and...other......stuff.... J/k rofl glad a screen protector fixed it for ya but there must have been a solvent on the screen or even if you touched something and had residue on your hands that could do it also.
Domino_13 said:
I have the same problem on mine. Its almost a perfect circle on the lower right hand side of the screen when in portrait mode. That spot was a real grease magnet.
Just cleaned off the screen and put on a screen protector and now it is no longer a problem.
Click to expand...
Click to collapse
Jevets said:
I have the exact same mark/stain on mine, upper right portion, I've decided to live with it. It is identical though.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
pixelens said:
So a screen protector solved the issue and made your spot unnoticeable? I called ASUS (didn't get mine from the Play Store) and sounds like they're willing to do an RMA. Not sure if I want to go through that hassle though, especially if a screen protector will solve the problem... not sure what I'll get back since I don't have the screen lift or any other issues with it
Click to expand...
Click to collapse
I have the same problem with the perfect circle on the bottom right in portrait mode! Was thinking whether I should request exchange from newegg or Asus. However as per Pixelens comment, my N7 don't have other issues with flickering, screen lift etc. It bothers me only when I switch the screen off and at the correct light reflection.
Hey everyone.
A few months ago I dropped my phone for the first time. It turned out that the screen had gotten a large crack down through the middle, running all the way from the top to the bottom. I tried using it, and the touch capabilities didn't seem to be affected, so basically it was just cosmetic at first.
But this afternoon, after having used it lightly since morning without issues, the phone suddenly started responding weird to touch. Whenever I touch the screen, it registers touches all over the screen, and I'm not even able to dial in my pin code after rebooting.
Does anyone have an idea what might have happened, what is broken, and how much it will set me back to fix it?
BTW, the phone arrived with a red pixel, I noticed it once when booting up, but thought it was just a bug or something. Later I found out that is actually a fault with the phone, and most companies have dead pixel policies, I'm wondering, is it possible to return the phone for a new because of the red pixel?
Thank you for your time.
I think it will be a little hard to prove that dead pixel after being cracked. If you have some skills, you can change it yourself, its not very hard and you can find the screen on the internet.
Sent from my LG-P880 using xda app-developers app
RuedasLocas said:
I think it will be a little hard to prove that dead pixel after being cracked. If you have some skills, you can change it yourself, its not very hard and you can find the screen on the internet.
Sent from my LG-P880 using xda app-developers app
Click to expand...
Click to collapse
That does sound good, but aren't the glass (The outermost layer) and the touchscreen two different things entirely?
Thank you.
Well what do you know, it started working again! Well, atleast for now.
Thanks for the advice
SB93 said:
Does anyone have an idea what might have happened, what is broken,
Click to expand...
Click to collapse
...I'm going to go out on a limb here and say it's the huge crack down the middle of the screen? :good:
Seriously, though.. capacitive touch-screens measure changes in the resistance across a thin layer on top of the glass. So if you bend it somehow, or damage it (say, stretch it because the glass underneath cracks), then the resistance won't be picked up, or it will be registered inaccurately. So it might work for a while, or work reasonably well. Know a guy who smashed his iPhone.. sat on it, actually.. and it worked with "cracked" glass (that was held together by the layer on top of the glass, right) until he bought another iPhone. *shrug* He talked about it a lot, but it didn't seem to really make a difference on the actual phone.
I just noticed that the top edge of my screen isn't flush with the speaker. It's slightly raised and my finger sorta nicks it every time I swipe down. Is this a normal thing or a slight defect?
Sent from my HTCONE using xda premium
blackmamba0730 said:
I just noticed that the top edge of my screen isn't flush with the speaker. It's slightly raised and my finger sorta nicks it every time I swipe down. Is this a normal thing or a slight defect?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
On the left side? If so I have the same thing.
Sent from my HTCONE using xda app-developers app
racrickey said:
On the left side? If so I have the same thing.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
It goes all the way across but yeah, more so on the left side for me too.
Sent from my HTCONE using xda premium
blackmamba0730 said:
I just noticed that the top edge of my screen isn't flush with the speaker. It's slightly raised and my finger sorta nicks it every time I swipe down. Is this a normal thing or a slight defect?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
It seems that it is an issue. I have the silver and its very minimal and isn't an issue for me. I've since ordered the black as a replacement (wanted black in the first place) and is much worse and not acceptable to me, and the top speaker grill has 3 scratches on it so I called sprint and they are processing an order to replace the black.
blackmamba0730 said:
I just noticed that the top edge of my screen isn't flush with the speaker. It's slightly raised and my finger sorta nicks it every time I swipe down. Is this a normal thing or a slight defect?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I think its a lack of quality control. Some are flush, some aren't. If it bothers you, you may want to see about exchanging it and be sure to point out that you believe it is a manufacturer's defect (this will be key in avoiding the Sprint restocking fee assuming you bought from Sprint). Another thing to consider is that if you intend to put a screen protector on the device, screen protectors only cover the glass and not the speaker grills. Therefore the "nick" you describe will be present even if you have a flush screen because the screen protector will create a non-flush edge (and the "nick" will be even larger if you apply it to your current device).
batch problem maybe, lack of quality control.
I have the opposite issue at the bottom. The screen appears to be sunken in ever so slightly on the sides, while the speaker is flush with the sides and its flush at the top. I can feel it somewhat, but this is my second unit after a dead pixel replacement so I'm probably going to roll with it because the replacement could have bigger issues.
Just picked mine up today. Also noticed the left side of the screen isn't completely flush. The right side is a little closer, but the left side is the worst.
Sent from my HTCONE using xda premium
Got my Black replacement yesterday. Very slight raised glass on the top left but it's so minimal I'm not going to complain. I guess 3rd ones a charm. Just sucked dealing with Sprints telesales dept for 2 weeks trying to get a acceptable device.
I'm upset they rushed this phone out without thoroughly looking over It better.. I got the unflush screen, the gap up top.. argued with a sprint rep today about the gap and he opened a new HTC and it had the same problem.. so another rep said the gap is for better antenna signal lol
Sent from my HTCONE using Tapatalk 2
I have a black one. It is the same. Top left is noticeable. It isnt really bothering me till I get some scratches or nicks in the anodization if u know what I mean.
Sent from my HTCONE using xda app-developers app
My HTC one also has a raised screen on the entire top side but the bottom side is flush and everything else about the build quality is good. Eventually, it started bothering me and I ordered a replacement phone (wirefly.com and within my two weeks). The replacement phone had the same problem and it also had a huge gap between the aluminum and white plastic (which my original didn't have). So I ordered another replacement phone and this time the screen is raised on the left top side and lowered on the top right side meaning it's slanted in reference to the body of the phone. And there's a smaller gap between the aluminum and white plastic. I feel like this is going to be an endless cycle. What should I do?
I love the phone but this is bad quality control on HTC's side.
bhaktasa said:
My HTC one also has a raised screen on the entire top side but the bottom side is flush and everything else about the build quality is good. Eventually, it started bothering me and I ordered a replacement phone (wirefly.com and within my two weeks). The replacement phone had the same problem and it also had a huge gap between the aluminum and white plastic (which my original didn't have). So I ordered another replacement phone and this time the screen is raised on the left top side and lowered on the top right side meaning it's slanted in reference to the body of the phone. And there's a smaller gap between the aluminum and white plastic. I feel like this is going to be an endless cycle. What should I do?
I love the phone but this is bad quality control on HTC's side.
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Right now, its pretty much luck of the draw as to if you can get a flush one or not. I guess it will also depend on how much patience you have as to how many times are you willing to do an exchange. Also, just realize that if you do finally get a unit with a flush screen, if you put a screen protector on it, it will only cover the glass and not the speaker grills. This means that the screen protector will then create an edge/lip at the top and bottom of the glass panel so again, it will not feel flush/smooth due to the screen protector.
Marty said:
Right now, its pretty much luck of the draw as to if you can get a flush one or not. I guess it will also depend on how much patience you have as to how many times are you willing to do an exchange. Also, just realize that if you do finally get a unit with a flush screen, if you put a screen protector on it, it will only cover the glass and not the speaker grills. This means that the screen protector will then create an edge/lip at the top and bottom of the glass panel so again, it will not feel flush/smooth due to the screen protector.
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I don't use a screen protector so that's not a problem. I just want a good phone. How is that I can get three phones that look completely different in build from the same company? That just seems so odd to me and looks bad on HTC's side. I feel like if this is going to be an endless cycle, I might make the switch to a different phone.
bhaktasa said:
I don't use a screen protector so that's not a problem. I just want a good phone. How is that I can get three phones that look completely different in build from the same company? That just seems so odd to me and looks bad on HTC's side. I feel like if this is going to be an endless cycle, I might make the switch to a different phone.
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It has been said that, that's why the black version' s release was delayed...to correct some minor design flaws, such as the ones you are having problems with....
Hope this helps...
w8setter said:
It has been said that, that's why the black version' s release was delayed...to correct some minor design flaws, such as the ones you are having problems with....
Hope this helps...
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I've had three black HTC Ones and all had the same issue of the screen not being flush with the speaker grills. The issue was definitely not corrected in the black version.
---------- Post added at 10:00 AM ---------- Previous post was at 09:53 AM ----------
bhaktasa said:
I don't use a screen protector so that's not a problem. I just want a good phone. How is that I can get three phones that look completely different in build from the same company? That just seems so odd to me and looks bad on HTC's side. I feel like if this is going to be an endless cycle, I might make the switch to a different phone.
Click to expand...
Click to collapse
I also got frustrated with HTC quality control issues and some of the software choices they made in Sense 5 and so I am currently trying out a Galaxy S4 (haven't decided if I am going to keep it yet). Its not quite as snappy as the One but its acceptable to me as far as speed goes. No real quality control issues I've noticed and enjoying all the features Samsung has packed into this device. Both devices are great but each has its tradeoffs.
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