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I have no speakerphone sound on my captivate. No 3g noise on boot, no speakerphone, no pandora, youtube, or ringtones... The phone will vibrate, and play music out of the headphone jack, or while in a call, but not in speakerphone.
This started while i was running Cog v5.5, but I did have sound initially in 5.5.
I am now running 8.1 and the same thing is happening.
I posted in that thread and 10+ pages later, didn't get a response.
I'm wondering if there is just a setting I missed, or if i need to do more of a factory reset when i install beta 9 tonight. by more of a factory reset, when i upgraded roms, my internal memory card still had all of its data on it from the previous installation.
Please help
Don't know if you saw my respose in the other thread.
I had this same issue recently. The fix for me was to take the back cover off and gently press the speaker back into the phone. Apparently it was just the slightest bit loose. Hopefully that is all that is wrong for you as well. I too did a system wipe an re-install for this issue, but the speaker being loose was the problem.
tried that, and same thing. If i cant figure it out soon, I may just restore it to stock, and trade it in with att
kwhee07 said:
tried that, and same thing. If i cant figure it out soon, I may just restore it to stock, and trade it in with att
Click to expand...
Click to collapse
My first one did this after about 2 weeks. I took it to AT&T and they swapped it out for a brand new one.
I hope thats not the case, but if I have to, it should be pretty easy to get back to stock config
speaker broken
my speaker is also not working properly. Works intermittently, requires lots of real hard pressing down on speaker face to get it to go, etc. it is not loose, so i think this could be something in the software of the phone....I am stock all the way, 2.1 and not updated. I am also beyond 90 days on my phone.....any ideas?
W
Wow, I had the exact same issue come up, and pressing on the speaker actually fixed it. Three cheers for percussive maintenance.
who can help me ,my nexus one can not make any sound,
I'm not sure if i can help you.
But I'm pretty sure anyone who does needs a little bit more information.
Is your N1 rooted or not? If yes which Rom do you use?
What happened before it stopped making sounds?
I could imagine that could be usefull for people trying to help.
Make a complete wipe and see if it helps
Hi!
Initially had this issue when I bought my N1 (a store sample) and it re-surfaced a week ago. Now this is from experience only, so I'm not pretending to know whether "your N1 fails to initialize soundboard for reason X"....
Issue that I solved succesfully is this:
I had no sound from the phone speaker (no ringing, no alerts, no music) - and actually all phonecalls were also silent (and ended up rebooting the phone about 15 secs into the call). What's freaky is that I was able to play music, hear alerts, take calls etc. over my headphones!
I was suspecting something to be wrong with the ringtones from the SD card.
So before wiping your phone (even with nandroid recovery it's a b*tch of a job) try this: Reset all alert tones to some default tones (which are in the rom). Turn N1 off, remove SD & sim, then let it reboot. Then power down, insert sim, keep SD out. Reboot. You should get the tones/sounds/in-call audio back after a few tries of these combinations. You can also try unmounting/remounting the card repeatedly. Also, it may help if you have a second SD card ready (empty or without). When you get the sound back, you can again start using your custom tones off the SD card.
(I usually wipe any unused ringtones in the process, and have even removed the tones from my card, and then reinserted them on the SD, which also seems to work after a few power-down/power-up cycles.)
Sorry, it's totally "unscientific" but if you have, say, half an hour to a full hour to spare do the above and your N1 will be back on track.
Pistolero0 is right we could use a little more info. Another thing that I would like to know is can you play sound through the headphone jack or Bluetooth or is it just the phone speaker.
Uh-oh... Just when I answered, I got the same problem again. This time, it's taken me a day to cycle/recycle. I've gotten the sounds back twice, only to lose them due to a random re-boot. I'm still suspecting it's a question of the SD notifications/ringtones messing up something in the system. (Or it's due to a certain app getting installed or uninstalled.)
So, the sound sometimes comes back, sometimes doesn't.
So, I'm also asking for help on this one....
Symptoms
No in-call audio whatsoever
No audio through internal speaker (the ear-speaker)
No audio through the speakerphone-speaker (on the back)
No notification sounds, no alarm sounds, no ringing.
Music cannot play (the track doesn't seem to advance).
All audio works over bluetooth headset - I can hear notifications/ringtones/alarms, screenlock sound, and even music (winamp & stock).
However, I still cannot make a call over BT (I do hear the ringing, but the audio doesn't connect on an incoming call. Outbound calls are completely silent on BT phones as well.
No sound whatsoever over the standard plugin HF-headphones (the ones that came with the N1).
So my plea is also, how do I fix this? (Wiped & Nandroid-backuped once, but the problem resurfaced, so I don't think that's the thing, then).
EDIT: Now trying the passimg method (FRG83-->GRI40-->root-->GRJ22+SU.zip) - I guess I should have done this aways back, (like 3months ago when I got my N1) but didn't.
There we go, froyoed for a while
EDIT: Now trying the passimg method (FRG83/D/G --> GRI40 --> root --> install GRJ22 update + SU.zip via clockwork) — I guess I should have done this aways back, (like 3months ago when I got my N1) but didn't.
There we go, froyoed for a while
Click to expand...
Click to collapse
What a bummer... Froyo, but NO sound. [O]I guess it is a hardware thing then after all, despite all the evidence I've seen so far?[/O]
RESULTS
Some hours later am now back on rooted stock GRJ22, but still no sounds. This must then be a hardware thing - albeit one that doesn't manifest itself always.
Suspecting something is wrong with the 3,5mm plug? (Or a wire is crossed somewhere, which silences the ear-speaker and speakerphone speaker alike).
Still suffering. Anyone got an idea?
Did anyone get their problem solved?
Well I've never had this problem but can I ask you a question when you flash do you use 3X system wipe and 5X data/cache wipe because I don't really think this is hardware cause or else in theory if it is hardware the problem should stay even after a reflash unless it is consistent with something else (example every time you hit X amount of memory used, every time you hit X amount of run time, etc).
So try the 3X system and 5X data/cache and see what happens.
Dude Random21 said:
So try the 3X system and 5X data/cache and see what happens.
Click to expand...
Click to collapse
You mean first do the system + data/cache wipes, then flash?
By system wipe, you mean the usual reset-to-factory status kind of wipe?
And how do you proceed with the data/cache wipe? Like, with Titanium or some other choice?
Sorry for the n00biness, I try not to flash schtuff too often. Anyway, I'm going to try your suggestion out as soon as I can.
Sorry for the late reply I haven't had much free time lately but why I say system wipe I mean either use temasek system wipe (if on Amon RA) or the built in wipe system option in clockwork mod depending on your recovery. And for data/cache that is the factory reset.
Update - One Factory Servicing Later, a fix of sorts
Okay. After two weeks of consternation I walked to the service center.
6 wks later (that would be today) I got my N1 back....
Motherboard had been replaced, rigid flex had been replaced, antenna had been replaced. Warranty repairs on level 1 & level 2 had been done. Anyway, quiiiiite happy now.
And yes, I do have sound. Luckily, I was still within warranty, and will continue to be. Lovely.
(Presently going back the FRG83 - FRG83D - FRG83G - GRI40 (gingerbreak root) - GRJ22 route).
Hi Everyone,
I've searched through the i9000 section and have not found a solution to my problem.
I have a problem with my rear speaker on my i9000 after flashing to the stock XXJVU 2.3.6 rom using Odin. I have sound through the headphones, and the front speaker but no sound through the rear speaker (i.e. I cannot hear the phone ring).
Prior to the flash I was running a cooked rom (from Rom Kitchen) JS8 (2.2.1) with the speedmod k13c kernel with the lagfix enabled. This was working fine and the speaker was working correctly prior to the flash.
Before I flashed I attempted to disable the lagfix through CWM, however, towards the end of the lagfix the phone got stuck during the testing proportion after converting everything back to RFS. When disabling the lagfix I had forgotten if the /system was converted to ext4, and I did not convert that back to RFS (to my mistake the /system was most likely still ext4), but converted the rest back to RFS.
After a long time I took out the battery and restarted the phone. The phone booted into the rom fine, however, all the settings had been reset (just like when you factory reset the phone). I assume the reason was that it did not restore the backup of my settings when it got stuck during the disabling of the lagfix. I do not remember if I had sound when I booted back into the rom.
I then turned off my phone and flashed the XXJVU stock rom via Odin (pda/modem/csc/pit with re-partition selected), and then cleared all the caches and factory reset before and after installing the Semaphore 2.5.0 kernel. Both of the flashing processes completed without any error. When I did boot into the new rom I realised that I no longer had any sound, however everything else seems to be operating fine.
List of things I have tried to fix this issue:
Factory reset (both through the menus and *2767*3855#)
Wiped and factory reset, wipe cache, wipe dalvik cache many times
Tested the speaker through *#0673# (Audio Test Mode) and get no sound
Tested the speaker through *#0283# (Audio Loopback Control) and get no sound
Taking the back cover off the phone and pressing the speaker module whilst playing music to see if it was a loose connection
Flashed the firmware back to two stock roms from my carrier (2.2 and 2.3.3 version from Optus) still no sound (everything else worked fine)
Flashed the XWJW1 stock firmware and still no sound
Tried inserting and removing headphone plug into the jack multiple times. In case there was an issue with the phone thinking there were headphones still plugged in.
Turned on "logger" in Semaphore kernel and using alogcat to see if there were any errors related to the rear speaker (nothing I could see)
I am now thinking it could be a hardware issue, however, it just seems too coincidental that the rear speaker breaks whilst I am flashing a new rom on the phone. Might have to open it up and have a look at the speaker module more closely.
Any ideas anyone?
For those who find it tldr
Summary:
Disabled lagfix on 2.2 rom process got stuck and battery had to be removed
Flashed new rom as phone still booted to XXJVU and noticed there was no sound in rear speaker
Tried many things to try to get phone sound working again but have run out of ideas
Thanks everyone!
Outcome:
I have bought a new speaker module and installed it and it WORKS!
Buy a new phone, bro
That is a best ideas ever)
Sent from my GT-I9000 using xda premium
kettont said:
Buy a new phone, bro
That is a best ideas ever)
Sent from my GT-I9000 using xda premium
Click to expand...
Click to collapse
haha I wish I could. Gotta wait for the SGS III to be released
Anyone have any ideas?
same problem
Up, Up
Sounds very intresting.
I got the same problem after flashing Slim ICS 2.8 to 2.9.
Revert back with my Nandroid Backup to 2.8, that i done before flashing ,but still the same, Before everythings worked fine.
I also suspect Free Spirit Fm and the options in audio --> Method --> Galaxy S ALSA/ICS (DANGER) , but this option always wored fine since some month.
pimux said:
Up, Up
Sounds very intresting.
I got the same problem after flashing Slim ICS 2.8 to 2.9.
Revert back with my Nandroid Backup to 2.8, that i done before flashing ,but still the same, Before everythings worked fine.
I also suspect Free Spirit Fm and the options in audio --> Method --> Galaxy S ALSA/ICS (DANGER) , but this option always wored fine since some month.
Click to expand...
Click to collapse
Yes it is a very odd problem.
I have yet to open up the phone and check the connection of the rear speaker module. Everything is working fine except the rear speaker.
At least I now know I'm not the only person with this issue. What else have you tried to fix your problem? Tried some of the fixes that I have tried?
this is actually what I've done
revert back to Nandroid backup
Delete cache of some apps like Dsp manager and Spirit FM as i suspect it to broke my Rear Speakers (but maybe nothings releated)
Factory Reset and Wipe Everythings
Change Kernel to Glich V14
Now i also open up the phone and check the connection, everythings seem to be good
I'm now going to buy a new Rear Speaker and try to change it, maybe it's just a coincidence , But very strange .....
Yes, I find it hard to believe that my rear speaker stops working at the exact time that I'm flashing a new rom. I was going to buy a new speaker, but decided that I'll wait until I open it up and have a proper look. Just trying to find some motivation to go and do this, it has been about two weeks of trying and I've almost given up.
pimux said:
this is actually what I've done
revert back to Nandroid backup
Delete cache of some apps like Dsp manager and Spirit FM as i suspect it to broke my Rear Speakers (but maybe nothings releated)
Factory Reset and Wipe Everythings
Change Kernel to Glich V14
Now i also open up the phone and check the connection, everythings seem to be good
I'm now going to buy a new Rear Speaker and try to change it, maybe it's just a coincidence , But very strange .....
Click to expand...
Click to collapse
Did you end up buying a new speaker and installing it? How did it go?
m1n1on said:
Did you end up buying a new speaker and installing it? How did it go?
Click to expand...
Click to collapse
Hi m1n1on,
That seems to be very crazy , but i got the speakers today, i place it on my phone and it Works
I start to thinks that it was a pure coincidence !!!
It cost me 7,50 $ shipping include with this seller on ebay -----> easyworldwidetrading and i got also the screwdriver with it. I bought it on 19th and receive it today so it takes 9 days.
Try it and let me know......
pimux said:
Hi m1n1on,
That seems to be very crazy , but i got the speakers today, i place it on my phone and it Works
I start to thinks that it was a pure coincidence !!!
It cost me 7,50 $ shipping include with this seller on ebay -----> easyworldwidetrading and i got also the screwdriver with it. I bought it on 19th and receive it today so it takes 9 days.
Try it and let me know......
Click to expand...
Click to collapse
Wow awesome!
How is the quality of the speaker compared to the original? I'm debating if I pay more to buy a genuine rear speaker or just get a generic one.
How difficult was it to open up the phone and replace the speaker?
same issue but slightly different
Hey guys, I have the same issue with my i9000 after a fresh wipe and flashing the latest CM9 nightly build as of april 2nd ( update-cm-9-20120402-NIGHTLY-galaxysmtd-signed.zip ) and the rear speaker doesn't work for ringing or music playback, but I noticed it works for putting calls on speakerphone -- is this just me? Should I replace the speaker?
dariusr said:
Hey guys, I have the same issue with my i9000 after a fresh wipe and flashing the latest CM9 nightly build as of april 2nd ( update-cm-9-20120402-NIGHTLY-galaxysmtd-signed.zip ) and the rear speaker doesn't work for ringing or music playback, but I noticed it works for putting calls on speakerphone -- is this just me? Should I replace the speaker?
Click to expand...
Click to collapse
If the speaker is working in some cases then you won't be in the same situation as us. Ours didn't work at all, no matter what situation.
Have you tried flashing it back to a stock rom?
edit: stupid question but you have checked the "Sound" settings > "Volume" > "Media volume" and "Incoming call volume"?
Same problem I got today when woke up in the morning, I wonder why didn't alarm ring today. Then I tried flashing ROMs etc etc. watching videos on the youtube, did google and find this post.
I think I will have to buy new speaker.
Any idea?
buddyforever said:
Same problem I got today when woke up in the morning, I wonder why didn't alarm ring today. Then I tried flashing ROMs etc etc. watching videos on the youtube, did google and find this post.
I think I will have to buy new speaker.
Any idea?
Click to expand...
Click to collapse
G'day,
Have you tried the methods I tried in my first post?
Factory reset (both through the menus and *2767*3855#)
Wiped and factory reset, wipe cache, wipe dalvik cache many times
Tested the speaker through *#0673# (Audio Test Mode) and get no sound
Tested the speaker through *#0283# (Audio Loopback Control) and get no sound
Taking the back cover off the phone and pressing the speaker module whilst playing music to see if it was a loose connection
Flashed the stock firmware.
Tried inserting and removing headphone plug into the jack multiple times. In case there was an issue with the phone thinking there were headphones still plugged in.
I'm still waiting for my replacement speaker in the post. I will update if this fixes the issue.
Good luck!
Do you get ANY sound from the rear-speaker? I have a similar issue (loss of audio after flashing new ROM) but it is the handset speaker. After some troubleshooting, I found that there it was still working but was ULTRA low volume. With a number of tweaks, you can just hear calls if the other person is yelling. With headphones/rear-speaker, very thing is fine.
My next troubleshooting step is to find a way to repartition the phone and reflash a stock ROM. That's about all I have left as I have tried all other options.
Zimzum
Just an update people.
Just installed the replacement speaker module... and it..... WORKS!!
flash an official ROM using Odin
I need some help here. My i9000 seems to work through the rear speaker ONLY??? During hands free calls the thing is MUCH louder when turned around and listening from the rear. All ringing, alarms, etc. seem to emanate from the rear speaker. Is it difficult to replace the front speaker? I have cm9 Nightlies flashed (up to date). It's been like this for a few months already.
I am running the lite Marshmallow ROM from this thread:
http://forum.xda-developers.com/nexus-6/development/rom-5-1lightromstock-lmy47e-03-19-2015-t3059493
I think it is pretty much a stock ROM, so I don't think my problem is specific to that ROM.
I use a Bluetooth headset to listen to podcasts. It works perfectly in my car and most of the time works fine in my house. But as soon as I step out of the car or out of the house, it breaks up terribly. Sound will break up to the point where it is not listenable. Sound will go away for many seconds, come back, break up some more. The bluetooth is unusable outdoors for media. But if I make a phone call it works fine. The problem is the same whether I use my Plantronics Explorer 50 or my Kinovo BTH220, so I don't think the problem is in the headset.
Anyone have any ideas on what is happening and how to solve the problem?
It's not a stock rom.
I looked it over, and my intuition says either reflash this rom - or flash a new rom. Many of these roms are "adjusted" here and there by well meaning folks, and yes I've flashed some roms that were really messed up.
I look at the bottom line and here is a rom that is definitely not stock with some alterations that probably are good, so maybe a reflash will get it right. 10 years of software troubleshooting here on my part. Roms do not always flash right the first time.
I have personally had this happen. It's probably a great rom, give a reflash a try.
Without getting a logcat there is nothing anyone can do except guess what the issues is.
donnyutx said:
I looked it over, and my intuition says either reflash this rom - or flash a new rom. Many of these roms are "adjusted" here and there by well meaning folks, and yes I've flashed some roms that were really messed up.
I look at the bottom line and here is a rom that is definitely not stock with some alterations that probably are good, so maybe a reflash will get it right. 10 years of software troubleshooting here on my part. Roms do not always flash right the first time.
I have personally had this happen. It's probably a great rom, give a reflash a try.
Click to expand...
Click to collapse
Thanks. It has been happening for a while, I think I've clean flashed the ROM and it still happens, but last update I dirty flashed. I'll try a clean flash and/or the stock ROM next time I get a bit of time to do it.
zelendel said:
Without getting a logcat there is nothing anyone can do except guess what the issues is.
Click to expand...
Click to collapse
I was hoping someone who had the same problem might chime in. What should I look for in the logcat?
johninor said:
Thanks. It has been happening for a while, I think I've clean flashed the ROM and it still happens, but last update I dirty flashed. I'll try a clean flash and/or the stock ROM next time I get a bit of time to do it.
Click to expand...
Click to collapse
I just clean flashed the latest version of the Lite ROM and it did not fix my problem.
donnyutx said:
I looked it over, and my intuition says either reflash this rom - or flash a new rom. Many of these roms are "adjusted" here and there by well meaning folks, and yes I've flashed some roms that were really messed up.
I look at the bottom line and here is a rom that is definitely not stock with some alterations that probably are good, so maybe a reflash will get it right. 10 years of software troubleshooting here on my part. Roms do not always flash right the first time.
I have personally had this happen. It's probably a great rom, give a reflash a try.
Click to expand...
Click to collapse
I tried a clean flash of the Lite ROM. That didn't solve the problem. I then flashed the latest factory image (MOB30W). I did not restore anything or install any apps except Google Play Music and Podcast Addict, which I am using to reproduce the problem. I still have the same problem. Bluetooth media audio is working indoors, but as soon as I step outside it breaks up and goes out completely for 20 or more seconds at a time.
I think that rules out the Lite ROM as the problem. Anyone have any ideas for me?
I googled looking for bluetooth audio breakup issues and I found a few things that were suggested to fix it. They were turning off the WiFi and and turning off GPS. I tried both and they did not help my problem. I didn't expect them to because they were fixes for people reporting general bluetooth breakup on specific devices, while I am seeing the breakup on Media Audio, but not Phone Audio.
If anyone knows of a better place to ask my question, please let me know. I've been searching and can't find an answer or a better place to ask the question.
After some research here may be a fix...
johninor said:
I am running the lite Marshmallow ROM from this thread:
http://forum.xda-developers.com/nexus-6/development/rom-5-1lightromstock-lmy47e-03-19-2015-t3059493
I think it is pretty much a stock ROM, so I don't think my problem is specific to that ROM.
I use a Bluetooth headset to listen to podcasts. It works perfectly in my car and most of the time works fine in my house. But as soon as I step out of the car or out of the house, it breaks up terribly. Sound will break up to the point where it is not listenable. Sound will go away for many seconds, come back, break up some more. The bluetooth is unusable outdoors for media. But if I make a phone call it works fine. The problem is the same whether I use my Plantronics Explorer 50 or my Kinovo BTH220, so I don't think the problem is in the headset.
Anyone have any ideas on what is happening and how to solve the problem?
Click to expand...
Click to collapse
I believe this may help. When I flash a phone, I like to use Nexus Root Toolkit, as there are different areas of the phone that can be flashed manually. When I recommended to flash your phone, the "Nexus toolkit by wugfresh" was what I use to flash with. You'll see what it can do. This is a quote from reddit: "Not long after I got my 6P I started having some severe audio problems while streaming over bluetooth. I connect to my car's stereo via bluetooth and stream GPM every time I drive, and the audio would sort of stutter and skip, sometimes 5 times within a few seconds. It was insufferable for me, as there are few things I find more irritating than skipping audio.
***If you are having similar issues, going into recovery and wiping the cache partition completely eliminated the skipping/stuttering problems for me. Obviously, I don't know the nature of any issues you may have, so YMMV, but this saved my sanity.*** I was coming close to trying to RMA it, thinking it was a hardware problem as every attempt I had at finding a software solution had failed.
This gave me sweet relief, I hope it does the same for someone else!" *** Look at the second link for the Nexus toolkit, You'll see that there are 7 - 8 different flashable areas: Boot, Bootloader, Radio/Baseband, Recovery, System, Userdata, Cache, & Vendor. *** (Make sure to get the latest wugfresh nexus toolkit 2.16)***
https://www.reddit.com/r/Nexus6P/comments/42j4r6/psa_if_you_are_having_issues_with_prevalent/
http://forum.xda-developers.com/nexus-6/development/toolkit-wugs-nexus-root-toolkit-v1-9-8-t2947452
donnyutx said:
I believe this may help. When I flash a phone, I like to use Nexus Root Toolkit, as there are different areas of the phone that can be flashed manually. When I recommended to flash your phone, the "Nexus toolkit by wugfresh" was what I use to flash with. You'll see what it can do. This is a quote from reddit: "Not long after I got my 6P I started having some severe audio problems while streaming over bluetooth. I connect to my car's stereo via bluetooth and stream GPM every time I drive, and the audio would sort of stutter and skip, sometimes 5 times within a few seconds. It was insufferable for me, as there are few things I find more irritating than skipping audio.
***If you are having similar issues, going into recovery and wiping the cache partition completely eliminated the skipping/stuttering problems for me. Obviously, I don't know the nature of any issues you may have, so YMMV, but this saved my sanity.*** I was coming close to trying to RMA it, thinking it was a hardware problem as every attempt I had at finding a software solution had failed.
This gave me sweet relief, I hope it does the same for someone else!" *** Look at the second link for the Nexus toolkit, You'll see that there are 7 - 8 different flashable areas: Boot, Bootloader, Radio/Baseband, Recovery, System, Userdata, Cache, & Vendor. *** (Make sure to get the latest wugfresh nexus toolkit 2.16)***
https://www.reddit.com/r/Nexus6P/comments/42j4r6/psa_if_you_are_having_issues_with_prevalent/
http://forum.xda-developers.com/nexus-6/development/toolkit-wugs-nexus-root-toolkit-v1-9-8-t2947452
Click to expand...
Click to collapse
Thank you. I hadn't found that thread when I searched. I tried the several suggestions in that thread. One was clearing caches, which, of course, I had already done as a result of testing clean installs of the ROM I use and the latest stock ROM. So that didn't solve the problem. The other suggestion was turning off bluetooth scanning in location settings. I hadn't even known that was a thing. I tried turning off bluetooth scanning and wifi scanning this morning and used my phone all day as usual. It didn't solve my problem - no change at all. I had in an earlier test turned off the GPS and that hadn't helped either.
The second link, I believe is just a different way of installing ROMS and managing related stuff. I don't think that tool is going to do anything that I didn't do by installing the latest stock ROM with the flashall.bat script.
Hello there,
I have had a problem for a couple of weeks now. My XZ1C does not recognize any earphones. I hear a faint sound when I plug them, then it displays a warning saying something like "Earphones not recognized. Check Sony's website for help".
It may be related to a previous update, but the last one (47.2.A.10.28) did not change anything. Using the "secure mode" of Android doesn't help either.
I cleansed the port and had an external look using binoculars and fiber-optics light, everything seems all right.
Does anybody have a clue ?
jeff9891 said:
Hello there,
I have had a problem for a couple of weeks now. My XZ1C does not recognize any earphones. I hear a faint sound when I plug them, then it displays a warning saying something like "Earphones not recognized. Check Sony's website for help".
It may be related to a previous update, but the last one (47.2.A.10.28) did not change anything. Using the "secure mode" of Android doesn't help either.
I cleansed the port and had an external look using binoculars and fiber-optics light, everything seems all right.
Does anybody have a clue ?
Click to expand...
Click to collapse
Perhaps start the phone in safe mode to see if it's a bit of rouge software that's causing the issue. Have you installed any apps recently?
Might be worth trying a repair with Xperia companion.
But repair will factory reset the phone, so make a backup with Xperia transfer, then you have a way of getting back to where you were.
Thanks for your answer ! I tried safe/secure mode, yes. I'll try the repair with Xperia Companion
I've just done a factory reset using the menu on the phone itself. It has not given me back the ability to use the headphones
jeff9891 said:
I've just done a factory reset using the menu on the phone itself. It has not given me back the ability to use the headphones
Click to expand...
Click to collapse
Obviously you have tried a different pair of headphones?
Are you saying that they worked before the update and not after?
Have you tried going into the service menu and testing with the Earphone option.
type *#*#7378423#*#* on the phone dialer, from the service menu, select Service Tests\Earphone.
Yeas, I tried with other headphones. And these headphones work well with other devices.
As for last update, I mean that it did not resolve the problem. As far as I recall, the problem MAY come from the previous update, but I'm not sure (and the fresh install did not solve the problem, so....).
I did the Earphone test. It plays some music over the loudspeakers, but the earphones remain silent.