Sister smashed phone on rocky beach - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hello guys.
Since my sister smashed my phone roughly 9 days ago on a rocky beach ->
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It felt on the screen and then went back up in the air for about 30cm +/- and went on its back wich gave small dots on the plastic cover.
The screen itself survived (The screen is though as hell! , she smashed it hard!)
Now my phone is stuck a lot, and sometimes the picture (projectable screen) moves over the screen (fisical one) like if it doesnt know its place.
Now i contacted samsung wich says i had to go to http://site.e-care.nl/nl/pages/home to let it be picked up.
But no respond for a long time.
And Samsung keeps pushing to make a date for them to pick it up.
Does anybody know here if my phone is broken on the internals?
Or might it be something else?
And anybody know what to do with samsung?
I do have an insurance, but does it have to go that far?
Also for all customers.
This phone is a though rock. No other phone would have survived this at all. Maby an old Nokia :good:
Greetings
Mitch

I'd deffo say that's a hardware issue for the service centre to look at, not that i think it'll make the slightest difference, but have you tried taking the battery out and sticking it back in?
Swyped from my finger to your face, on my Samsung Galaxy Note.

I dint get u...do u mean the orientation is messed up?.. Can u post a pic...

nokiamodeln91 said:
I dint get u...do u mean the orientation is messed up?.. Can u post a pic...
Click to expand...
Click to collapse
It pops up now and then, did not had a chance to make a picture yet.
But see it like this.
You have an tv, and it projects a screen.
That screen goes from the top to down and back to the top and down and back to the top again.
Just like some roadcommercial signs.
Its rolling through the screen.
Or it shows pink/magenta/green screen instead of all colours.

damitch300 said:
It pops up now and then, did not had a chance to make a picture yet.
But see it like this.
You have an tv, and it projects a screen.
That screen goes from the top to down and back to the top and down and back to the top again.
Just like some roadcommercial signs.
Its rolling through the screen.
Or it shows pink/magenta/green screen instead of all colours.
Click to expand...
Click to collapse
Considering the situation its like something is damaged or broked hardware.get the warranty/insurance.
Sent from my GT-N7000 using Xparent ICS Tapatalk 2

First why would your sister smash a 500 usd phone that doesn't belong to her...
Second your internals might be broken..
Third why don't you have a case
Forth if your sister does not have money and you don't have insurance make your parents to pay either for a replacement or a full repair including new housing..
That's what I'd do
Sent from my LG-P990 using Tapatalk 2

damitch300 said:
It pops up now and then, did not had a chance to make a picture yet.
But see it like this.
You have an tv, and it projects a screen.
That screen goes from the top to down and back to the top and down and back to the top again.
Just like some roadcommercial signs.
Its rolling through the screen.
Or it shows pink/magenta/green screen instead of all colours.
Click to expand...
Click to collapse
cud be that the connections to the screen mite have got ripped apart.. causing loose connection.. any case samsung should be the answer

msedek said:
First why would your sister smash a 500 usd phone that doesn't belong to her...
Second your internals might be broken..
Third why don't you have a case
Forth if your sister does not have money and you don't have insurance make your parents to pay either for a replacement or a full repair including new housing..
That's what I'd do
Sent from my LG-P990 using Tapatalk 2
Click to expand...
Click to collapse
She turned around at wanted to hit me, but instead she slammed the phone with mach 3.
My case was off because i was in the hot sun and my phone was already overheating thanks to ICS 4.0.4... Did not want it to burn away.
And that site wich Samsung provided doesnt respond at all...
Samsung keeps hammering i must contact them to let my phone be picked up.
Jeeeez, Sony mark 2?

damitch300 said:
She turned around at wanted to hit me, but instead she slammed the phone with mach 3.
My case was off because i was in the hot sun and my phone was already overheating thanks to ICS 4.0.4... Did not want it to burn away.
And that site wich Samsung provided doesnt respond at all...
Samsung keeps hammering i must contact them to let my phone be picked up.
Jeeeez, Sony mark 2?
Click to expand...
Click to collapse
The phone does have thermal protection.. If it reaches temperatures it can't handle it will just turns off... You don't need to worry about that
Enviado desde mi LG-P990 usando Tapatalk 2

Related

Manufacture defect in our screens? Internal Dip?

The day i got my Galaxy S4 i went straight to charge the device. I left it on my nightstand which is under a window and when i saw the reflection of my blinds through the screen, they where bent out of shape and the reflection looked distorted. Looking closer, the screen seems to have a circular dip in the middle left-ish area. All the devices I tested this do not have a distort. (iphone 5 and 4S, the SIII)
I'd like for everyone to look at there device and make sure they don't have this also. I cant check the devices over at carrier stores, abit busy sadly...
I've given a Sample of lines that u can use as a test and also left a quick video, ill try to make a better one but its all i could at this moment. Also its extremely hard to get it on a video vs what u see in person =/
http://www.youtube.com/watch?v=0Ej5VCPnKls
Best way's too test are as follows.
1) place your phone right in front of you on your computer desk and look at your Monitors reflection. It works extremely well when you look at Lines or a lot of text.
2) Look at a bunch of stuff that's well lit.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Mine is fine
Sent from my SPH-L720 using xda app-developers app
mine is fine too
Mines good too
Sent from my SPH-L720 using Tapatalk 2
Gosh, I have a pimple on my face ...
WOW, I just discovered a pimple on my face while using the screen as a mirror. Darn!
Peter
Mine dont have that from what I can tell
Sent from my SPH-L720 using xda app-developers app
budde2 said:
Mine dont have that from what I can tell
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
all good here... 16gb black...
mine has a slight fish eye effect when using a glare in the middle, but when teh screen is on and im using it. looks fine and amazing to me.
shabbypenguin said:
mine has a slight fish eye effect when using a glare in the middle, but when teh screen is on and im using it. looks fine and amazing to me.
Click to expand...
Click to collapse
yeah the screen works and looks fine. But im just worried still. ill be visiting Bestbuy and a sprint store Tuesday see if its a universal thing. If it isnt, could save some people in there 14day return time-span. Especially after seeing this thread you never know.. http://forum.xda-developers.com/showthread.php?t=2271880
better safe then sorry.
Shoulon said:
yeah the screen works and looks fine. But im just worried still. ill be visiting Bestbuy and a sprint store Tuesday see if its a universal thing. If it isnt, could save some people in there 14day return time-span. Especially after seeing this thread you never know.. http://forum.xda-developers.com/showthread.php?t=2271880
better safe then sorry.
Click to expand...
Click to collapse
Man, I have exactly the same problem and the easiest way for me to see it is to have a reflection of a fluorescent tube on the black screen. It's ugly! This doesn't seem to be a universal thing, though, because this is the first post I have come across since I found out about the distortion problem. Did you find out anything at Bestbuy?
decadentray said:
Man, I have exactly the same problem and the easiest way for me to see it is to have a reflection of a fluorescent tube on the black screen. It's ugly! This doesn't seem to be a universal thing, though, because this is the first post I have come across since I found out about the distortion problem. Did you find out anything at Bestbuy?
Click to expand...
Click to collapse
I got them to open up two new boxes and it seems like every device has it.
Sent from my SPH-L720 using xda premium
Wow. I cant believe what I saw after inspecting my phone. Nothing! Absolutely nothing! I love this phone
Sent from my SPH-L720 using xda premium
My first galaxy s4 had dead pixels, my second galaxy s4 had scuffing all over it, a large scratch on the MICRO sd card port, overheated and would constantly shut off, followed by the display that completely died a day later. Sprint advised me to give the HTC one a shot. As soon as I got the HTC one home, noticed paint run off, gaps between panels, dings, dents, pretty much the poorest quality control standards I have ever seen. Now I have to find away to get sprint to allow a FOURTH return on a 600.00 device. I may have to get mean, I dont like to act that way, but what sprint has put me through to obtain a working 600.00 high end device is not acceptable, I would not wish the experience I am going through on my worse enemy.
Im not picky, and I understand mistakes when they happen. But two damaged/defective S4's, and one damaged/defective HTC one in matter of 7 days? I really cant even believe it.
All I buy is Samsung products when it comes to electronics, never in my life have I EVER received two defective units in a row. I feel like a crazy crack addict every time I go back to the sprint store and request a replacement. If sprint didn't have a 14 day satisfaction guarantee, I would be out 600.00, because there is no way in a million years samsung or HTC would take responsibility for scuffing or damage to the body of the device. Even with sprints 14 day satisfaction guarantee, you are only allowed 1 device exchange. So basically, im entitled to nothing with this issue, and any day sprint is going to show me the door or refer me to Asurion for a 3 day old 600 dollar phone.

Black dots camera

Hello,
I got a problem. When I take a picture there are black dots on my screen, on every photo it's on the same place.
But when i shoot a video, there are no black dots..
I really don't know how this is possible. I tried other camera apps, and also have this problem..
Picture:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I had the same problem strange black spots. Bring your phone back to your carrier or the shop.
Maybe they can fix it otherwise a new phone.
I got a new phone.
Verstuurd van mijn C5303
I have a question.
Does your power button seemed to sit crooked in to the bulb where the powerbutton is placed in? This was something that annoyed me in my previous SP.
Verstuurd van mijn C5303
Try cleaning tour camera lens with microfiber cloth, that blue protection sticker left some adhesive on my lens. Maybe its just dust?
weedpuff said:
Try cleaning tour camera lens with microfiber cloth, that blue protection sticker left some adhesive on my lens. Maybe its just dust?
Click to expand...
Click to collapse
I never got it before with my SP.. One day I take a picture and I had these black dots.
I already cleaned the camera lens, no results..
First I thought it's a firmware issue but today I updated my SP to .254 firmware and I still got this problem..
And a second reason it can't be dust. There are only black dots in picture mode, not in video mode..
This weekend I think to go to the store where I bought my SP and tell them. Maybe they can restore it or maybe I get a new one.
Hope the second haha!
Th3Duck said:
I have a question.
Does your power button seemed to sit crooked in to the bulb where the powerbutton is placed in? This was something that annoyed me in my previous SP.
Verstuurd van mijn C5303
Click to expand...
Click to collapse
First time I see this!
Left side is a bit higher than the right side of the button (when I hold my phone in landscape mode with the screen to me).
I had faced this issue when i using galaxy y. This is hard issue, u should send it back to shop.
Sent from phone's neighbor wife at dreaming place
pergane said:
First time I see this!
Left side is a bit higher than the right side of the button (when I hold my phone in landscape mode with the screen to me).
Click to expand...
Click to collapse
Ok, with my previous SP it was also that left side was a bit higher than the right and of course the camera spot problem:crying:
Dont know if it is a batch problem, just a theorie.
How long do you have the phone?
I got my previous SP begin june. (I live in Holland).
The new phone I got doesnt have the spots and the powerbutton is alligned nicely with the frame.
See upper right corner of the picture, if I changed the size of the photo the spots would go away.
Th3Duck said:
Ok, with my previous SP it was also that left side was a bit higher than the right and of course the camera spot problem:crying:
Dont know if it is a batch problem, just a theorie.
How long do you have the phone?
I got my previous SP begin june. (I live in Holland).
The new phone I got doesnt have the spots and the powerbutton is alligned nicely with the frame.
See upper right corner of the picture, if I changed the size of the photo the spots would go away.
Click to expand...
Click to collapse
I got it from the release here in Belgium.
Strange, maybe its a batch problem but then there should be more people facing the same problems.
Haven you already made a decision about what you do with your phone?
do you still have warrenty?
My power button is like yours, the left side is higher than the right side.
I dont have any camera problem.
Is there any xsp that have a straight power button?
Pic please.
Th3Duck said:
Strange, maybe its a batch problem but then there should be more people facing the same problems.
Haven you already made a decision about what you do with your phone?
Click to expand...
Click to collapse
The store where I bought my phone, they can not or want to give me a new one. The only thing they could do, is sending it for reparing. It will take 3-4 weeks they said. I don't want to miss my phone so long, that's the reason I will keep it with the black dots..
I too have the same problem :/
pergane said:
The store where I bought my phone, they can not or want to give me a new one. The only thing they could do, is sending it for reparing. It will take 3-4 weeks they said. I don't want to miss my phone so long, that's the reason I will keep it with the black dots..
Click to expand...
Click to collapse
I brought my phone back to my contracter with the intention that they would fix it. After 2 weeks or something like that, I got called that I would get a new phone :victory:. Hopefully this info can help you. I dont know how things would work out for you
Also I'm stuck with three backcovers right now, thought I lost my backcover of my old SP (these you can keep when bringing phone for repair at my contracter) orderd new one, got new phone and found old backcover :silly:.
Also my xperia play is repaired after almost two years (had a contract and couldnt get a new phone yet) got it fixed for free and got the SP after that. In holland it is normal you have a two year warranty.

questionable quality?

Hello I bought my one 2 weeks ago, and had been noticing some defects.
They are minor, and I really don't care that much... but it's funny how everyone said that the quality is better then the iphones...not mine.
Bougth mine in the store... here are some pics:
The sim slot looks like someone raped it, even if I was the first one to use it...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The top plate of the speaker is put on so clumsy... there is a bum in the middle of the white field and the right part behind the front plate is sharp and has a gap...
The phone is rocking when put face down... seen on the pic... If I force bend it the other way its ok for a hour and then back to this... (This is probably the most wtf thing since this is my most expensive phone and has this defect)
What do you think?
Overall its a great phone cant say that... just the quality is not impressive as it was said...
mrsofa said:
Hello I bought my one 2 weeks ago, and had been noticing some defects.
They are minor, and I really don't care that much... but it's funny how everyone said that the quality is better then the iphones...not mine.
Bougth mine in the store... here are some pics:
The sim slot looks like someone raped it, even if I was the first one to use it...
The top plate of the speaker is put on so clumsy... there is a bum in the middle of the white field and the right part behind the front plate is sharp and has a gap...
The phone is rocking when put face down... seen on the pic... If I force bend it the other way its ok for a hour and then back to this... (This is probably the most wtf thing since this is my most expensive phone and has this defect)
What do you think?
Overall its a great phone cant say that... just the quality is not impressive as it was said...
Click to expand...
Click to collapse
Well, ur just unlucky. My phone doesn't have any such build quality issues. Ur sim tray definitely looks in a bad shape. There isn't any bum on the top speaker plate of my One. Nd I DEFINITELY doesn't rock wen put face down. Try gettn a replacement
And it's a new phone??
nobody ever tried poking the sim card??
nkk71 said:
And it's a new phone??
nobody ever tried poking the sim card??
Click to expand...
Click to collapse
Like who?
The dealer opened the box in front of me...
I inserted the card... And surely didn't mess this up..
mrsofa said:
Like who?
The dealer opened the box in front of me...
I inserted the card... And surely didn't mess this up..
Click to expand...
Click to collapse
I only see 2 options:
1- That phone wasn't new when you bought it, even if it was in a sealed box. Pretty easy to seal a box and make it looks like it never had been opened.
2- You have damaged the phone yourself. (I do not think this is the case)
What I know is that it does not look like a new htc one at all. Maybe you got scammed??
alray said:
I only see 2 options:
1- That phone wasn't new when you bought it, even if it was in a sealed box. Pretty easy to seal a box and make it looks like it never had been opened.
2- You have damaged the phone yourself. (I do not think this is the case)
What I know is that it does not look like a new htc one at all. Maybe you got scammed??
Click to expand...
Click to collapse
Bought the phone from my counties leading mobile provider ... strange....should I write an email to htc or something?
Progress report:
The phone was sent to service the 2nd time...
First time the vibration motor died ( not my fault.. it overheated somehow)
Now the camera stopped focusing...blurry pics
Examle:
What im trying to say is that my phone has some serius quality problems becase i think that's not gonna be the last thing that will die on this phone...

[Q] I found a TV on a dirt road today.

I went up hiking with a friend in the Colorado mountains today. We went wayyyy up a small dirt trail just wide enough for one car, it was great!
About 30 minutes into the drive along this dirt trail, we saw something black 10ft off the road, which ended up being a 46 inch Flat Screen Samsung TV, in perfect physical condition, other than it looks like it's been there several days and we knew it rained the last few nights.. but I took it home anyways!
Found a cable to plug it in, and used my Note 4 as a remote, and it turned on! Made the powering-on little tune and everything! But.. the screen has MAJOR water damage, to the point where it's unusable. It can't be used in the condition it's in now.
So.. if you were in my position, what would you do?
Look for a replacement panel?
Call Samsung?
Set up a warranty with some company somehow?
Replace the Screen, if I can find a screen replacement?
Throw it out? Sell the working parts?
What would you do if you were in my exact position?
It's a Samsung ln46c630
2PMintheAM said:
I went up hiking with a friend in the Colorado mountains today. We went wayyyy up a small dirt trail just wide enough for one car, it was great!
About 30 minutes into the drive along this dirt trail, we saw something black 10ft off the road, which ended up being a 46 inch Flat Screen Samsung TV, in perfect physical condition, other than it looks like it's been there several days and we knew it rained the last few nights.. but I took it home anyways!
Found a cable to plug it in, and used my Note 4 as a remote, and it turned on! Made the powering-on little tune and everything! But.. the screen has MAJOR water damage, to the point where it's unusable. It can't be used in the condition it's in now.
So.. if you were in my position, what would you do?
Look for a replacement panel?
Call Samsung?
Set up a warranty with some company somehow?
Replace the Screen, if I can find a screen replacement?
Throw it out? Sell the working parts?
What would you do if you were in my exact position?
It's a Samsung ln46c630
Click to expand...
Click to collapse
Seriously? Where were you hiking at?
I had a TV go out like this.
If you can still see some cool color shapes when you turn it on, I would put it on its back on top of a mount of some sort, and use it as a coffee table. Plugged in it looks pretty cool actually.
orangekid said:
I had a TV go out like this.
If you can still see some cool color shapes when you turn it on, I would put it on its back on top of a mount of some sort, and use it as a coffee table. Plugged in it looks pretty cool actually.
Click to expand...
Click to collapse
I like your thinking.
Sent from my Galaxy Note 4........FAKE! Admit it, you thought I had money for a second didn't you?
mark manning said:
Seriously? Where were you hiking at?
Click to expand...
Click to collapse
Went up with a friend to Sedalia to explore the area and came across Rampart Range Road, followed it down for about 30-40 minutes before we finally decided it would never end! Got out of the car and just walked around, the views are spectacular if you climb up a bit! Took a bunch of pictures with my Note 4! There couldn't have been a more interesting place to find a flat screen Samsung TV! haha.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
2PMintheAM said:
Went up with a friend to Sedalia to explore the area and came across Rampart Range Road, followed it down for about 30-40 minutes before we finally decided it would never end! Got out of the car and just walked around, the views are spectacular if you climb up a bit! Took a bunch of pictures with my Note 4! There couldn't have been a more interesting place to find a flat screen Samsung TV! haha.
Click to expand...
Click to collapse
I love that area. Back when I was a wee little lad, my grandfather used to take me up there for hunting squirrels and deer. Someday stop in at buds bar in Sedalia, that place is on some list for their burgers. I have to admit, they're pretty dang good too!
2PMintheAM said:
the screen has MAJOR water damage, to the point where it's unusable. It can't be used in the condition it's in now.
So.. if you were in my position, what would you do?
Click to expand...
Click to collapse
Lots of rice to suck out all water residue?
KAMiKAZOW said:
Lots of rice to suck out all water residue?
Click to expand...
Click to collapse
About 3-4 tonnes at a rough guess
Sent from my Galaxy Note 4........FAKE! Admit it, you thought I had money for a second didn't you?
Jesse72 said:
About 3-4 tonnes at a rough guess
Click to expand...
Click to collapse
If it works for cell phones, why not for TVs? (And no, not 3–4 tonnes)
Depends what the internals are like

[Q] LG G watch R Pixelated Display

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
My LG G Watch R is stuck in this screen. After I did a restore the other day the screen has been stuck like this. It managed to come back once for about a minute but then went right back to this screen. The watch was a gift to me at Christmas this year so I'm not sure about returning it. Anyone else have this problem and managed to fix it? Help would be very much appreciated.
I've got the same problem with you, hope someone can help me. I appricate.
If you hold the button down to reset, does it change anything?
I would occasionally see this on my phone after a bad ROM flash. Can you get to the bootloader or recovery and see the screen fine? If so, you try a factory reset from there, flash the factory images here, or install an Urbane port here.
miffymiffy said:
If you hold the button down to reset, does it change anything?
Click to expand...
Click to collapse
It vibrates, powers off, then turns itself back on with the same image.
jhnewton84 said:
I would occasionally see this on my phone after a bad ROM flash. Can you get to the bootloader or recovery and see the screen fine? If so, you try a factory reset from there, flash the factory images here, or install an Urbane port here.
Click to expand...
Click to collapse
No, the screen does not work whatsoever, so I am unable to get to the bootloader.
Same issue here, then screen would only light up with pink pixels, and some black. would boot on the dock in the same way. Sent into lg, waiting on the diagnosis currently. not sure if it is fixable or what. I will update when I get some news. One thing I can say is they paid for the shipping there, so at least that was covered.
Information...
ejl2002 said:
Same issue here, then screen would only light up with pink pixels, and some black. would boot on the dock in the same way. Sent into lg, waiting on the diagnosis currently. not sure if it is fixable or what. I will update when I get some news. One thing I can say is they paid for the shipping there, so at least that was covered.
Click to expand...
Click to collapse
Could you possibly give me the info on how to contact LG about this same issue so I can send my G Watch R in to get diagnosed? Thank you in advance for any help you can provide.
Got my watch back, looks like the guts were replaced, my screen was scratched, it is no longer.It was repaired under warranty which I was surprised as I had no receipt anymore. My only problem is I sent it all in the original box, they only sent back the watch and band. I have been waiting over 2 weeks for them to see if they can find my charging dock and original box. I am no longer holding my breath. I bought a new dock from amazon, and if they send my original, I will just have a spare.
to send in the watch, google lg repair, then you can fill out the form to get a RMA. They even pay the shipping both ways. Takes a while, just be forewarned.
ejl2002 said:
Got my watch back, looks like the guts were replaced, my screen was scratched, it is no longer.It was repaired under warranty which I was surprised as I had no receipt anymore. My only problem is I sent it all in the original box, they only sent back the watch and band. I have been waiting over 2 weeks for them to see if they can find my charging dock and original box. I am no longer holding my breath. I bought a new dock from amazon, and if they send my original, I will just have a spare.
to send in the watch, google lg repair, then you can fill out the form to get a RMA. They even pay the shipping both ways. Takes a while, just be forewarned.
Click to expand...
Click to collapse
do you know how the process when when you called in to get it fixed?
Just call or fill out the form, tell them it is broken, and go from there. pretty easy process. Whatever you do, only send the watch, no box or charging base, I went through hell and 2 months to get them to send me the base they claimed they never received. I ended up buying one because I lost hope. I now have 2 charging bases, so I guess it worked out.

Categories

Resources