Related
Hey guys !
For some days my One just won't be recognized by my computer anymore. I neither changed anything on my computer nor on the smartphone. It's currently running ARHD 7.2 and my computer is on windows 7 Pro x64.
I already tried reinstalling HTC Sync Manager, completely removing the drivers using the device manager and I even tried installing several standalone drivers provided in the forums here at xda. Switching USB ports and USB-Debugging didn't improve anything, too.
Windows explorer just shows the HTC Sync Manager install disc but not the MTP Device, the driver install wizard says everytime i plug the phone in that the installation of an HTC MTP Device wasn't successful.
Also in the device manager there is a yellow exclamation mark on the device entry and it says that the device doesn't work correctly because Windows couldn't load the required drivers for the device. (Error code 31) (Free translation from german )
HTC Sync Manager even shows that there is an HTC One connected but i can't sync it and it doesnt show the device capacity.
The weird thing is that also the One X of my girlfriend isnt recognized by the computer, but on her computer running windows 8 x64, both devices are working correctly.
Thanks in advance
Have you turned on usb debugging
Tried both with and without usb-debugging on, but didn't change anything
http://forum.xda-developers.com/showthread.php?t=2191279
Turn on usb debugging and change the cable that can work here is the link for drivers if it don't work
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
I'm running out of ideas lol is your windows up to date that can help
One more thing make sure your phone is open and not locked that can help as well
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
Try disabling antivirus/firewall softwware. See if that makes a differance.
grneyez said:
Try disabling antivirus/firewall softwware. See if that makes a differance.
Click to expand...
Click to collapse
Sounds like your having a mare :crying:
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
jaythenut said:
Sounds like your having a mare :crying:
Click to expand...
Click to collapse
Not sure what you mean?
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
Sounds like you have another driver in the system that is being used and not letting the computer load the HTC driver you need to copy stuff. Not to bad to fix.
Plug the phone into the computer.
First get to device manager. Control Panel/System/Device manager (right side)
Find the device the ONE is listed as should be toward the bottom under USB might have a yellow triangle on it. Right click on this device and go to uninstall. Make sure to select to delete everything (little check box) and after it finishes restart the computer. Unplug the phone and then install the HTC drivers linked above. Plug phone in and pray. If it doesn't work after that try another reset and if still nothing let us know.
I prayed like hell and still it doesn't work
Although I uninstalled the old drivers correctly, restarted my system and installed the new htc drivers, it still tries to install another driver when plugging in my phone.
USB Debug is turned on, and my antivir is deactivated, I'm really running out of ideas what to do next....
gercreed said:
I prayed like hell and still it doesn't work
Although I uninstalled the old drivers correctly, restarted my system and installed the new htc drivers, it still tries to install another driver when plugging in my phone.
USB Debug is turned on, and my antivir is deactivated, I'm really running out of ideas what to do next....
Click to expand...
Click to collapse
try it on a different pc see if its your phone or your pc
On another computer both phones work without any problems. That is whats so strange about it, just on this computer it doesn't work. Unfortunately this is an important computer and I cant restore it...
when I connect USB not recognized error ..in device manager unknown device ..but driver is already installed latest version ..I check others pc and change data cables but not connect.......
plzzzz plzzz help me urgents......
Thanks in advanced......
plzzzzzz help me........
Hi,
Please be mindful to ask questions only in the Q&A subforum.
Regards.
plzzzzz any one here ....
sweety042 said:
plzzzzz any one here ....
Click to expand...
Click to collapse
Do you know what ADB and Fastboot is?
I had this problem recently.. Tuned out it was a faulty USB Cable..
me4488 said:
Do you know what ADB and Fastboot is?
Click to expand...
Click to collapse
I know ADB nd FastBoot...but USB device not recognized error. when phone switch in hboot and bootloader USB device not recognized error....any other solutions. I use different data cables nd different pc's.
I know ADB nd FastBoot...but USB device not recognized error. when phone switch in hboot and bootloader USB device not recognized error....any other solutions. I use different data cables nd different pc's.
sweety042 said:
I know ADB nd FastBoot...but USB device not recognized error. when phone switch in hboot and bootloader USB device not recognized error....any other solutions. I use different data cables nd different pc's.
Click to expand...
Click to collapse
install htcsync after that try to reconnect
HTC sync installed .... any one plzzzz
i had same problem. try to uninstall and reinstall htc driver
I check both version latest nd old driver.....
Go to your start menu and look I'n all programs and find HTC sync it will say drivers in the folded run the exe
Sent from the Moon using Galaxy Gear
I had this problem and I fixed it by uninstalling HTC sync hope this helps
Sent from my HTC Desire C using xda app-developers app
Problem is still working anyone plZzzzz
Firstly:
[Q] What system on your PC are you running? Linux/Windows/Dragon32?
Windows [Q] What OS are you running? XP/Win7/Win8?
[Q] Are you using USB 3.0? and do you have any USB 2.0? or using an external hub?
Vital before you'll get a definite answer for your problem
Bashing away at my HTC Desire C
Antagonist42 said:
Firstly:
[Q] What system on your PC are you running? Linux/Windows/Dragon32?
Windows [Q] What OS are you running? XP/Win7/Win8?
[Q] Are you using USB 3.0? and do you have any USB 2.0? or using an external hub?
Vital before you'll get a definite answer for your problem
Bashing away at my HTC Desire C
Click to expand...
Click to collapse
Pc n xp n 2.0....plzzz help me....
Have you tried swapping or using a USB socket that is already in use?
ie: change keyboard to another port.
Sometimes drivers are "dropped" by XP so try uninstalling all drivers for hTC handset, once done try plugging phone into USB (should search for drivers & ask to install them, cancel it, reboot your system and reinstall your drivers (leave hTC sync until you require it {I've never installed sync}).
Bashing away at my HTC Desire C
I check all driver uninstall and install changing port even change pc but n data cables but problem not gone .....any other idea I think USB brick......plz
Plug in handset
Open Windows device manager
(Control Panel, System, Device Manager)
Select the yellowed ! Device
Right click and remove/uninstall
Remove handset then Reattach
If the same happens, try again but uninstall drivers after removal/uninstall from device manager.
Have you booted to bootloader and does the connection change from something like fastboot to HSUSB on connection?
If so it more likely is software than hardware problem.
Also ... Is your device S-ON or S-OFF?
Bashing away at my HTC Desire C
Hi i have HTC One M7 801n and cant connect to PC, i try whith other cables, other computers, different usb ports and drivers, nothing works, the micro usb conector seems to be ok, no message apears in the phone and only charge, fastboot says "fastboot ac" when conect to pc. i have the bootloader unlocked but i whant at least root the phone, any ideas pls ?
Or some way to root the phone whitout connect to pc ? Adb over WiFi ? Please help !!!
PITA22 said:
Or some way to root the phone whitout connect to pc ? Adb over WiFi ? Please help !!!
Click to expand...
Click to collapse
Please ! any one ?
PITA22 said:
Please ! any one ?
Click to expand...
Click to collapse
unlocking the bootloader requires a PC how did you do it ?
clsA said:
unlocking the bootloader requires a PC how did you do it ?
Click to expand...
Click to collapse
I did before, when the usb worked
PITA22 said:
I did before, when the usb worked
Click to expand...
Click to collapse
does device manager see your phone
have you tried different usb ports and cables.
have you installed the HTC drivers
do you have usb debugging enabled in developer options ?
clsA said:
does device manager see your phone
have you tried different usb ports and cables.
have you installed the HTC drivers
do you have usb debugging enabled in developer options ?
Click to expand...
Click to collapse
device manager see it "unknow device"
different ports cables and PCs not work.
usb debugging or not its the same, not recognize and "unknow device"
PITA22 said:
device manager see it "unknow device"
different ports cables and PCs not work.
usb debugging or not its the same, not recognize and "unknow device"
Click to expand...
Click to collapse
Reboot your phone and computer then try to connect it again. If the same issue, then look at this post and see if it will help. I have also uninstalled the drivers, rebooted the computer and then install the drivers again but not HTC Sync Mgr.
majmoz said:
Reboot your phone and computer then try to connect it again. If the same issue, then look at this post and see if it will help. I have also uninstalled the drivers, rebooted the computer and then install the drivers again but not HTC Sync Mgr.
Click to expand...
Click to collapse
nothing works like i said before already try in other computers win 7, winxp etc, always "unknow device" already try whith the las versions of HTC Drivers, in win7 and other computer whith xp, always apears like unknow device in device manager, like i said before in fasboot mode says only "fastboot ac".
Before stop working in one chance, connects and disconnects constantly without me touch the cable and and suddenly stop working
PITA22 said:
nothing works like i said before already try in other computers win 7, winxp etc, always "unknow device" already try whith the las versions of HTC Drivers, in win7 and other computer whith xp, always apears like unknow device in device manager, like i said before in fasboot mode says only "fastboot ac".
Before stop working in one chance, connects and disconnects constantly without me touch the cable and and suddenly stop working
Click to expand...
Click to collapse
If you have not done it already, try wiggling the mini-usb cable to see if it improves anything. Is the phone charging? It might be a hardware problem, I have read in some other post that it is the motherboard. Sorry, I can not think of anything else.
majmoz said:
If you have not done it already, try wiggling the mini-usb cable to see if it improves anything. Is the phone charging? It might be a hardware problem, I have read in some other post that it is the motherboard. Sorry, I can not think of anything else.
Click to expand...
Click to collapse
Yes i try to move the cable in the side of the micro usb, and 5 Or 6 diferents cables, and yes, the phone only charge.
Its very strange because I bought the phone used and only works one day and the second day lost the connection to pc when in try to unlock the bootloader, the first time no connected and suddenly work, I can only unlock the bootloader and stop working.
PITA22 said:
Yes i try to move the cable in the side of the micro usb, and 5 Or 6 diferents cables, and yes, the phone only charge.
Its very strange because I bought the phone used and only works one day and the second day lost the connection to pc when in try to unlock the bootloader, the first time no connected and suddenly work, I can only unlock the bootloader and stop working.
Click to expand...
Click to collapse
Try to clean the phone's contacts with a little rubbing alcohol and/or compressed air. There maybe lint or dirt on the contacts preventing a good connection.
maybe this shud work for u , it worked for me
http://canvas2update.blogspot.nl/2014/11/not-connecting-as-usb-storage-only.html
go to your battery manager, disable fast reboot. then turn off the phone and start it back up. It worked for me
punit_pandya said:
http://canvas2update.blogspot.nl/2014/11/not-connecting-as-usb-storage-only.html
Click to expand...
Click to collapse
Unfortunately that link does not work anymore. What was on it?
Asking because I got an m7 here where USB works just fine and reliably in both fastboot and recovery. But when the system (any ROM, tried more than 10 now), there's only charging. No MTP, no nothing.
Laptop's `dmesg` says:
Code:
[150266.816544] usb 2-1.5: new high-speed USB device number 16 using ehci-pci
[150266.935189] usb 2-1.5: New USB device found, idVendor=0bb4, idProduct=0c02
[150266.935193] usb 2-1.5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[150266.935195] usb 2-1.5: Product: Android
[150266.935196] usb 2-1.5: Manufacturer: HTC
[150266.935197] usb 2-1.5: SerialNumber: XXXXXXXXXXXX
(1-2 seconds...)
Code:
[150359.023745] usb 2-1.5: USB disconnect, device number 16
Hello, for some reason I can't for the life of me get my phone to be recognised by my laptop. The best I accomplished was turning of USB debugging and it recognized the drive with HTC sync manager files. My phone will not display the MTP notification or get recognised by HTC sync manager. This is weird because my friends phone HTC one can be recognised by my computer as a MTP device, why not mine?
Any help appreciated!
Thanks in advance
Side note: My phone is recognised by ADB, but doesn't display the USB debugging icon
Lifehags said:
Hello, for some reason I can't for the life of me get my phone to be recognised by my laptop. The best I accomplished was turning of USB debugging and it recognized the drive with HTC sync manager files. My phone will not display the MTP notification or get recognised by HTC sync manager. This is weird because my friends phone HTC one can be recognised by my computer as a MTP device, why not mine?
Any help appreciated!
Thanks in advance
Side note: My phone is recognised by ADB, but doesn't display the USB debugging icon
Click to expand...
Click to collapse
uninstalling HTC sync would be a step in the right direction (just leave the drivers installed)
clsA said:
uninstalling HTC sync would be a step in the right direction (just leave the drivers installed)
Click to expand...
Click to collapse
Already Did, how would I re-enble MTP Mode?
Lifehags said:
Already Did, how would I re-enble MTP Mode?
Click to expand...
Click to collapse
well considering you can't turn it off .. theirs no turning it back on
Hi, I am trying to develop lollipop for our device, but i have such a bad problem. I connect telephone to my general PC, Cable is OK, tried to connect to another PC OK too, but i can't connect only to this PC, any ideas? I know, that it isn't from the hardware or OS, because other android phones can connect normally.
vuvkar said:
Hi, I am trying to develop lollipop for our device, but i have such a bad problem. I connect telephone to my general PC, Cable is OK, tried to connect to another PC OK too, but i can't connect only to this PC, any ideas? I know, that it isn't from the hardware or OS, because other android phones can connect normally.
Click to expand...
Click to collapse
What OS are you using? Fastboot drivers don't work properly on Microsoft Windows 8.1
Eternalman said:
What OS are you using? Fastboot drivers don't work properly on Microsoft Windows 8.1
Click to expand...
Click to collapse
But it doesn't even show in device manager, i tried windows 7, but the same problem, now i'm using windows 8.1 :/
Hi!
I had problems with usb 3.0 ports.
I read somewhere here about a solution to replace the microsoft usb drivers with intel's, but instead I just use another computer with usb 2.0 and it works fine.
Full & Go said:
Hi!
I had problems with usb 3.0 ports.
I read somewhere here about a solution to replace the microsoft usb drivers with intel's, but instead I just use another computer with usb 2.0 and it works fine.
Click to expand...
Click to collapse
Thanks i'll try
Hi guys again, and i couldn't solve my USB problem, I realized that i have USB brick , and I don't how unlocked my boot loader , and want to gain root, isn't there anyway to do that without PC?