Had to RMA The Seven - Nexus 7 General

I've had my 7 for just at a month. No screen lift, was happy as a clam. Yesterday, while using it for GPS in the car, I saw a black line down the right hand side (in normal portrait mode, it would be about 3/4" up, from the bottom of the screen). Knowing that it wasn't there before, I rebooted. During the boot process, the line was white, then it turned black when the OS was loaded. If I cranked the brightness up (I usually keep it at 0) the line turned white again, and pulsed with red/blue/green colors). Called Google and they RMA'd it (after having me do a factory reset). I did an ADB backup of the whole thing, so hopefully I can just restore that when I get the new one. Have a TWRP backup too. Bummer, hope it's not a systemic defect with this baby.
RF

Sad At least you're going to get a new one
Sent from my Nexus 7 using Tapatalk 2

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[Q]Nexus one warranty on screen

Last night, using my nexus one, I sent a text and put my phone in my pocket. When I took it out 10 mins later, my screen was broken. The screen is not cracked in any way. The top of the screen was filled with yellow pixellines, the bottom was black. As the evening proceeded i kept it in my pocket, it still received text messages and this morning my alarm went off, so it's just the screen. As i checked on it, the scheme on the screen changed. purple colors in the bottom corners, totally black, a light pinkish layer across the entire screen...
I was wondering if this would fall under the warranty and if anyone has had a similar problem.
If it were mine, I would certainly be trying to get it fixed under warranty.
OUCH! Post how it turns out please. Good luck.
N1 running psfreedom recovery and MIUI! sent via XDA app =D
and does anyone have any experience with sending the telephone in from abroad? like... europe

LCD Screen replacement

Thought this was going to be an easy repair. Obtained a new screen from Repair Universe (Really quick). Followed the video and several take apart guides. Put the phone back together, turned it on, Get the Motorola Logo screen, bottom keys light up and then the screen goes blank, Have to pull the battery to shut it down. SO, I put the old screen back in, turned it on, Motorola Logo again and the then the screen dims to where you can hardly see what's there, but it goes through the boot process. Anybody have any ideas as to what the hell I did to screw it up? Swapped the screens around several times hoping I'd remember something and magic would happen but no such luck!! Thanks, Howie
Replacing the Bionic's LCD is one of the simplest phone repairs I've ever done. It's possible you got a faulty screen, or it's possible that the LCD is not your problem. I've purchased from them a few times but never had a problem...might want to check what their return policy is.
Yeah, plug and play! Should have taken 30 minutes tops? What has me puzzled is the old screen dims right out now so I screwed something up? Sorta hoping this happened to someone else ans they figured it out before I send it in for repair.....
Sent from my ADR6350 using Tapatalk 2
meandg5 said:
Yeah, plug and play! Should have taken 30 minutes tops? What has me puzzled is the old screen dims right out now so I screwed something up? Sorta hoping this happened to someone else ans they figured it out before I send it in for repair.....
Sent from my ADR6350 using Tapatalk 2
Click to expand...
Click to collapse
Couple questions I had which may help clarify a few things, and could help in troubleshooting or finding someone who had a similar problem..
Why are you replacing the screen, was the screen dimming before you tried the replacement or only after?
Are you running stock blur or are you rooted/rom'd?
Information like that can go a long way to diagnosing the actual problems.
It's rooted and it's not a stock rom. I bought the phone and the LCD screen was damaged, so I ordered a replacement. I could still use it with the damaged screen but it had several white lines going down it. I rooted the phone and loaded a different rom before I switched screens and it was fine until I switched lcd's.
Sent from my ADR6350 using Tapatalk 2
It's probably a faulty LCD in that case, as long as the old LCD is working as it was. If not then perhaps you damaged the back light circuit.
The old screen doesn't work anymore. Correctly anyway. The old screen is real dim?
Sent from my ADR6350 using Tapatalk 2
I would have to agree with brandogg, could be the back light that is having the problem and that is why the old broken LCD is going dim now.
I'm assuming that the dimness problem occured only after the install of the replacement LCD since you only mentioned the lines as being the original problem.
One thing you could check is if the auto brightness is enabled. I would disable that and set the brightness as high as it will go and see if you still have the dimness issues.
That's when the dimness started on the old screen, after I installed the new one. I'll try to check the brightness after work. Thanks for the idea. I'll post back.
Sent from my ADR6350 using Tapatalk 2

Has anybody seen light bleed like this?

Looks as if I'm going to have to join the return game on this device. I've been a very happy TF700 owner on CROMi-X for the last year and still had that WOW effect when I started playing with this tablet.
Until it got dark.... I mean - the attached picture is with the tablet in sleep mode!!!!! That's gotta suck the battery dry like nothing.....
Opened a ticket with Asus for what it's worth...
I'm going to update to 4.3 manually, but don't expect that'll do much.
Does anybody have something similar?
Edit: After about an hour of reading the screen dimmed and had dark shadows on both sides. I flashed the 4.3 update manually since the System Update wouldn't - now everything seems to be fine.
Light bleed gone when in sleep mode and no shadows either... ?????????
Weird, glad you got it sorted out.
Sent from my HTC One using Tapatalk
Wow - good outcome - never seen anything like that - keep your eyes on it obviously
sbdags said:
Wow - good outcome - never seen anything like that - keep your eyes on it obviously
Click to expand...
Click to collapse
Unfortunately it's not resolved to the point that I feel confident to unlock.
I still have have weird and uneven dimming of the screen. Sometimes just part of the screen dims and shows a dark, uneven shadow across it (in reading mode). What I don't understand is, taking a screen shot in that situation shows nothing of the shadow....??
What I consistently see is when the screen times out, it dims just before it turns off, but only on part of the screen (more or less the left half, but fading out from left to right).
Smart Saving is off.. Can't think of anything else to try...
I'd hate to return it, but I think I'll have to - this does not inspire confidence....
berndblb said:
Unfortunately it's not resolved to the point that I feel confident to unlock.
I still have have weird and uneven dimming of the screen. Sometimes just part of the screen dims and shows a dark, uneven shadow across it (in reading mode). What I don't understand is, taking a screen shot in that situation shows nothing of the shadow....??
What I consistently see is when the screen times out, it dims just before it turns off, but only on part of the screen (more or less the left half, but fading out from left to right).
Smart Saving is off.. Can't think of anything else to try...
I'd hate to return it, but I think I'll have to - this does not inspire confidence....
Click to expand...
Click to collapse
Smart saving has nothing to do with smart dimming unfortunately. You can only turn smart dimming off if you are rooted. I'd take it back and get a replacement as what you are seeing is not normal.
berndblb said:
Unfortunately it's not resolved to the point that I feel confident to unlock.
I still have have weird and uneven dimming of the screen. Sometimes just part of the screen dims and shows a dark, uneven shadow across it (in reading mode). What I don't understand is, taking a screen shot in that situation shows nothing of the shadow....??
What I consistently see is when the screen times out, it dims just before it turns off, but only on part of the screen (more or less the left half, but fading out from left to right).
Smart Saving is off.. Can't think of anything else to try...
I'd hate to return it, but I think I'll have to - this does not inspire confidence....
Click to expand...
Click to collapse
Never seen this on any tablet.
To me it seems that some parts of the Led backlight are not working correct or totally not.
Better try to get it swapped or Rma'd ASAP.
R.I.P
I was filling out the Amazon return form and picked it up 'cause I got a notification about new mail - and that's when the digitizer gave up completely.
I was able to wipe my data by hooking it up to the TV and got it to reset with a lot of huntin' and pecking.
A replacement is on it's way. You gotta love Amazon :cyclops:

proximity sensor issue?

Anyone else seem to have a problem with the ambient light/proximity sensor on their N6? I've noticed that a lot of times when i make calls, the screen won't shut off when i put the phone to my head... often with that resulting in my cheek touching something, and the person on the other end not being able to hear me. If i leave the phone at an angle against my ear so my cheek doesn't touch the screen, eventually the screen will shut off, but won't come on when i take the phone away from my ear, resulting in me having to press the power button to turn the screen back on.
Had that happen to me yesterday ... Rebooted and it hasn't happened today.
Sent from my Nexus 7 using Tapatalk
I'm having a issue now. Phone call comes in and screen stays on. I did a reboot, factory reset even installed custom ROM. It was working the other day. Anyway to calibrate this thing? Or do we have a bad sensor.
Also now my phone won't rotate screen.
Sent from my Nexus 6 using Tapatalk
Do any of you happen to have a screen protector on? As there have been some users that have been reporting issues with certain screen protectors. I believe most are tempered glass protectors that are the cause of the problems.
I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk
v4npro said:
I took mine off and still nothing.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
We own two new Nexus 6 devices that are rooted and decrypted. We have the same issue where the phone screen stays on during a call. Rebooting fixes for a short period (hours or so) but the problem comes back. Other threads show this to be an issue with other phones (nexus 5) with Lollipop. Not sure of a fix. These devices are only a few weeks old so it is not a dust issue.
Having the same issue that just suddenly started. Rebooting does not seem to help.
Happening here too. Frustrating.
My screen turns off when taking the phone to the ear but it doesn't turn on again after i take it away from my ear.
It's pretty bad on my phone. The screen turns on when I am on a call making the notification bar drop down. Also, the phone doesn't wake up when I pull the phone away from my fasce 80% of the time. When I am on a call the phone randomly vibrates like I am getting a notification and when I look I have nothing. With all of this going on, making phone calls on this device is a nightmare.
Restore clean wipe did nothing.
nexus 6
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
aditya2529 said:
The below mentioned fix is for brand new Nexus 6.
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
Click to expand...
Click to collapse
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6
Krunk83 said:
I'm using an app a Dev created just for this issue and it's fixed.
Nexus 6
Click to expand...
Click to collapse
What app
Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.
fazbender said:
Orzly works fine... It doesn't cover the sensor. The Slimwrap orange vinyl (leather) face was a problem for me, had to enlarge the cutout to get suitable performance. I believe the sensor is longer than it is wide, the opposite of the factory cutout? It frames the face of the phone nicely with this screen protector on and I didn't want to take it off. The 24mm added height changes the profile of the phone alot, it no longer rests on the speaker bars/guards. This must also have effected placing the wrap on as well. The larger cutout box for the sesnor is a detractor, but the sensor works 100%. This is good , as it is my intention to run nekid with this phone but its size precludes using a case with any of the pockets I currently own.
Click to expand...
Click to collapse
Thanks I was just having a crazy time trying to install the front, similar case (glass protector in front) and ended up cutting a hole for the proximity sensor about 2 times the factory height, everything (seems) normal now. I used this program to help make the minimum cut, and align correctly. Did you run into any issues with the thin left & right vertical part of the front cover? Mine seems to "wrap" around the glass protector, not sure if it will stay there though

[Q] Ideas? I dropped my Turbo, bootloop, not a broken screen...

So two/three weeks ago I dropped my Turbo. It fell about 7 feet, as the first corner hit the floor, it rebounded and spun the phone so the opposite corner hit the floor next, then the device settled on the floor. Upon inspection the Turbo was off. No damage to screen.
So I turned it on... familiar vibrate... but no backlight... not even the faint lcd displays anything... okay... now the touch "hardware" buttons light up... as if its booting... okay.... wait... no sound at all but now the power button wakes/sleeps the phone (you can tell but the menu buttons lighting up or going dark)... but after about another minute, it reboots.... rinse and repeat...
I've NEVER seen a phone that looses sound and bootloops over a cracked/broken (even tried disconnected) lcd....
*edit, turns out the nexus devices do the same thing with a broken lcd! Boot loops! Watchdog
At a guess I would say most likely the LCD got damaged.
Rather than go through attempting a repair, you may want to just send it to motorola. They do a flat rate Out of Warranty repair for $125 + tax. Pretty good deal if you ask me.
https://motorola-global-portal.cust..._detail/a_id/102487/p/30,6720,9277#repair-fee
well, i bought a WORKING LCD/Digitizer w/broken outer glass for 20$ on ebay. Should come in tomorrow or the next day. I'll post results a bit later. If it works, I'll do a glass repair on the lcd and use the glass from my "broken" lcd.
Also, I've heard from a few people that a broken LCD can cause bootloops on the nexus devices! So that can explain that.
The only thing not explained is the two red looking pices of "glitter"
Its ALIVE!! The replacement screen fixed ALL issues!
So it seems the nexus line has a watchdog set up, and if your LCD is broken to the point the phone doesn't see it, the phone will reboot on its own.

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