I'm starting this thread to discuss insurance possibilities to protect our beloved devices. Since there have been MANY reports of cracked screens due to the universal screen lift issue I figured it would be a good idea.
Im considering ZaggSafe
Sent from my MB855 using Tapatalk 2
Best insurance is a replacement policy! Used squaretrade for mine. Even if I drop it and it breaks I get a new tablet. Costed like 60 I think.
Sent from my Nexus 7 using xda app-developers app
xopher.hunter said:
I'm starting this thread to discuss insurance possibilities to protect our beloved devices. Since there have been MANY reports of cracked screens due to the universal screen lift issue I figured it would be a good idea.
Im considering ZaggSafe
Sent from my MB855 using Tapatalk 2
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Really? Dude its a low budget tablet. Its about a weeks pay if you work at McDonalds.
Sent from my SPH-L710 using xda premium
shook187 said:
Really? Dude its a low budget tablet. Its about a weeks pay if you work at McDonalds.
Sent from my SPH-L710 using xda premium
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Lol
Sent from my MB855 using Tapatalk 2
I got the squaretrade warranty when it was discounted to $39. While I don't work for McDonald's (actually I did when I was a kid at $1.90hr way back when), it is still $250 and paying $39 to replace it regardless of what the reason is, it worth it to me.
Note that it is also transferable...if I see the device in a year to move up to something new, I can pass the warranty on to the new owner... adds value to the device for the new owner to ensure that if it craps out, they aren't out their money for a used device.
Personally, I think those warranties are not worth it. Then again, I've never dropped a tablet, laptop or even a phone before. (Knock on wood..err...Asus plastic)
Perhaps I'll change my mind now that I have a toddler running around, but 16-25% of the cost of the product isn't worth it to me, especially when all but accidental should be covered under manufacturer warranty anyway... and I get coverage through my credit card that doubles the manufacturer warranty.
Sent from my Nexus 7 using Tapatalk 2
ExploreMN said:
Personally, I think those warranties are not worth it. Then again, I've never dropped a tablet, laptop or even a phone before. (Knock on wood..err...Asus plastic)
Perhaps I'll change my mind now that I have a toddler running around, but 16-25% of the cost of the product isn't worth it to me, especially when all but accidental should be covered under manufacturer warranty anyway... and I get coverage through my credit card that doubles the manufacturer warranty.
Sent from my Nexus 7 using Tapatalk 2
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Although I understand where you are coming from $39 to get my tablet replaced for anything stupid that I might do sounds like a great deal to me. I like you and have never dropped any phone, tablet, or laptop I have ever owned but the fact that if I do for any reason (Or my girlfriend, friends, parents, etc) happen to I get a new one no questions asked.
Sent from my Nexus 7 using Tapatalk 2
shook187 said:
Really? Dude its a low budget tablet. Its about a weeks pay if you work at McDonalds.
Sent from my SPH-L710 using xda premium
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Under absolutely no circumstances does a low budget tablet justify a significant drop in quality control. Period. Done. Over. Fact.
To all Nexus 7 owners: I love my Nexus 7 like you cannot imagine. I would still recommend it to users. But I would absolutely have insurance on it. In fact I'm not sure I could recommend it without immediately recommending insurance for it in the same sentence... which really doesn't give credibility to how I feel about its build quality, but it is what it is. I was offered insurance and denied it. Two weeks later the screen cracked at some point when I was walking to my car, yet I never dropped it.
Does Squaretrade cover water damage?
Krunk_Kracker said:
Does Squaretrade cover water damage?
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Yes it does, as long as you get the accidental policy.
The only thing it doesn't cover is lost or stolen devices.
graffixnyc said:
Yes it does, as long as you get the accidental policy.
The only thing it doesn't cover is lost or stolen devices.
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Thanks for your reply.
Looks like I'm getting the coverage for $60.
I'm curious if you guys can clue me in on a little something about SquareTrade. I thought I read SOMEWHERE on the SquareTrade web site that this is only good for devices you've purchased within the last 30 days. Luckily I'm on day 28 (imagine that?) but I'm grabbing one right now. I do have to +1 ASUS, they claimed to have repaired my cracked screen and it's on a Fedex truck coming back to me now, but even still I want to grab a warranty to have handy in the event something does happen down the line.
That being said, I cannot find the 30 day thing any longer on the SquareTrade web site, but I did see a screenshot of a July deal where the warranties were on sale for like 15 bucks off the regular price, and right below I saw "only applicable to items bought in the last 30 days." Is the 30 day thing just applicable when you're buying an on-sale warranty?
Also, I put in 249 for the warranty and it came out to 50 bucks. But then I got to thinking, should I be rounding up? I re-did the quote for 250 and it jacked the price up 10 bucks. Does it matter? Should I be using 249 since that's the appropriate shelf price of the N7?
i bought mine with amex platinum and i think they double the warranty and offer replacenent, not sure how it works
i got reimbursed for dropping my macbook pro in the hot tub last time so i know they dont mess around
Sent from my Nexus 7 using xda app-developers app
I just called SquareTrade. Their system works like this. With ebay purchased items, you have 30 days to get a warranty through SquareTrade. With retail purchased items (Best Buy, WalMart, Costco, any cellular store like Sprint, etc) you have 90 days.
So with me on day 28 having bought it at WalMart, I'm clear within the 90 day window to purchase the warranty. The only problem is with retail warranties I need to provide the receipt. I KNEW I had the receipt in the box, but the problem is I sent my N7 to ASUS for RMA. Even though it's getting fixed, I'd much rather not go through this fiasco again in the event it happens again, hence my interest in SquareTrade. I know I have the receipt somewhere, but I'm not sure where...
I wonder if WalMart will reprint me a receipt based on previous records??
Did anyone buy the Staples insurance?
Sent from Galaxy SIII
I purchase all my electronics with my Amex. So I'm covered.
Sent from my Nexus 7 using Tapatalk 2
$50 insurance for a $200 or even $250 tablet seems a bit excessive to me. Plus, there's a chance that, by the time it does break, the price would have been discounted or there'd be a newer tablet out anyway.
Everyone is different. For most people the warranty is excessive. I got it anyway. Fact is I can afford to buy a 40 warranty, but I can't afford another 250 bucks. If you can afford another 250 bucks, and your usually good with your electronics and don't have them around small children, it probably isn't worth it. But for me, the peace of mind is worth it.
Another big reason for buying it was the problems with the Nexus. I exchanged mine 3 times. The one I have now is good, but it's nice to know if something goes wrong I don't have to necessarily deal with Asus if I don't have to.
By the way, is it true that if you bought through the google store you can replace it through them for a year for warranty exchange, instead of Asus? Or was that just a rumor?
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 01:26 PM ---------- Previous post was at 01:24 PM ----------
By the way, those of you who do plan on getting square trade, if you have 90 days take your time and try to find a coupon code or sale. I mistakenly thought it was only 30 days and rushed and bought mine with only 5 dollars off, whereas if I had waited a week they started that sale again for 10 dollars off the Nexus warranty. Which I was told I missed out on. Pisses me off, I should have called them and demanded the adjusted price....
Sent from my Nexus 7 using xda app-developers app
Personally I think the warranty is worth it. It'd be one thing if the warranty was 50% of the cost of the tablet, but no matter how you slice it, 50 bucks is significantly easier to eat than 250. Period. If I had gobs of money sitting around where I know I'll always be in a situation where I can drop 250 on a new tablet without flinching, yeah I'd pass on it. But I'm not in that scenario, so 50 bucks to help future proof myself for another 2 years is a huge :good: to me personally.
A tablet is a device that you'll likely be carrying a lot. It's a mobile device. It's not something that will frequently be in a backpack like my laptop, or in my pocket like a cell phone. To be quite honest, I think warranties on a tablet make more sense than anything else... with cell phones close behind, of course. Just my 2 cents though. I didn't purchase a SquareTrade warranty yet as I don't have my receipt since I bought other things that day at Wal-Mart and had to send in the receipt for a rebate on another item. Wal-Mart informed me they looked in their records and can pull up my old receipt for a re-print so I should be okay.
I don't really think the build quality of the Nexus 7 is something that scares me to the point of needing the warranty. If you Google search for iPad screen cracks and sift through the users who say they did nothing to cause the crack, you'll see just as many complaints with similar scenarios. I think it's important to acknowledge that tablets as a whole just might be more suseptible to accidental drops and whatnot. Based on that premise alone is why I'm getting the warranty.
thebobp said:
$50 insurance for a $200 or even $250 tablet seems a bit excessive to me. Plus, there's a chance that, by the time it does break, the price would have been discounted or there'd be a newer tablet out anyway.
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Seriously, that's an insane amount. My homeowners insurance is only $600 for the year, and that covers a $250K home. What a racket. Spend money on a one year insurance policy, for an item that already has a one year manufacture warranty is just insane.
Related
Normally, the SquareTrade warranty is $39.99 and $49.99 for the 8GB and 16GB models, respectively (all values in USD). If you buy the warranty through their Nexus 7 landing page (http://www.squaretrade.com/nexus7) you'll get $10 off, so $29.99 and $39.99. Offer expires 17 August 2012. The warranty is good for 2 years and includes accidental coverage from handling (spills, drops, etc.). They can also adjust the warranty to start when you actually received your Nexus 7, not when you purchased it.
Searched their site for a minute to get some details. There is no deductible for tablets. Shipping is free both ways. Once the parts and labor for any repairs reaches the original purchase price of the device, the contract is considered fulfilled. If it is damaged beyond repair, they will cut a check or make a paypal deposit in the amount of your original purchase price and consider the contract fulfilled. They guarantee 5-day turnaround. 5 days from when you ship the device to them, they will have it repaired and shipped back or pay you for the device. There may be other terms that I did not find on the site, or that I simply forgot but it sounds pretty good to me. I'll be purchasing a plan since I will soon have 3 kids under 3 years old. Who knows what's going to happen to my precious Nexus.
I just wanted to share this discount with you all since I haven't seen it posted yet. For those lucky enough to be able to find a one-time-use 30% off discount, thumbs up for you! I couldn't find any that weren't used so this is my best bet.
Also noted that under the pull-down for Maufacturer there is no Google, so I'm assuming te choice will be Asus.
r4d14n7 said:
Normally, the SquareTrade warranty is $39.99 and $49.99 for the 8GB and 16GB models, respectively (all values in USD). If you buy the warranty through their Nexus 7 landing page (http://www.squaretrade.com/nexus7) you'll get $10 off, so $29.99 and $39.99. Offer expires 17 August 2012. The warranty is good for 2 years and includes accidental coverage from handling (spills, drops, etc.). They can also adjust the warranty to start when you actually received your Nexus 7, not when you purchased it.
Searched their site for a minute to get some details. There is no deductible for tablets. Shipping is free both ways. Once the parts and labor for any repairs reaches the original purchase price of the device, the contract is considered fulfilled. If it is damaged beyond repair, they will cut a check or make a paypal deposit in the amount of your original purchase price and consider the contract fulfilled. They guarantee 5-day turnaround. 5 days from when you ship the device to them, they will have it repaired and shipped back or pay you for the device. There may be other terms that I did not find on the site, or that I simply forgot but it sounds pretty good to me. I'll be purchasing a plan since I will soon have 3 kids under 3 years old. Who knows what's going to happen to my precious Nexus.
I just wanted to share this discount with you all since I haven't seen it posted yet. For those lucky enough to be able to find a one-time-use 30% off discount, thumbs up for you! I couldn't find any that weren't used so this is my best bet.
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I don't usually purchase warranties, but this looks pretty promising. I'll have to try this out when I buy my nexus 7 in august. Thanks
Worth Ave Group covers theft as well and costs $47.50 with 15% off coupon (15OFF).
http://www.worthavegroup.com/products/tablet-insurance/
You can usually find 20% off (which is what this offer is essentially) but they do 30% as well, and I know from working with them that they do pay. My daughter borked an old Nikon compact camera and we shipped it to them and they cut me a check for cost of the item. No fuss or muss.
jmcging said:
You can usually find 20% off (which is what this offer is essentially) but they do 30% as well, and I know from working with them that they do pay. My daughter borked an old Nikon compact camera and we shipped it to them and they cut me a check for cost of the item. No fuss or muss.
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Squaretrade of Worth Ave?
sstuner said:
Also noted that under the pull-down for Maufacturer there is no Google, so I'm assuming te choice will be Asus.
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Yes. Asus is the manufacturer. I love squaretrade. I buy all my warranties from them and use the 30 percent off code they send me. I got my warranty on my own Nexus 7 for the $34.99
Sent from my Nexus 7 using xda premium
TY SO MUCH! i just bought it , i was deciding if i wanted to earlier but when i saw discount i grabbed it right away!
clankfu said:
Worth Ave Group covers theft as well and costs $47.50 with 15% off coupon (15OFF).
http://www.worthavegroup.com/products/tablet-insurance/
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Ah, nice! How are claims through them? Quick and hassle-free? That's the most attractive part of SquareTrade, to me. I'll check them out before I buy, though I've never needed theft/loss protection in the past. Thanks for the tip!
movieaddict said:
TY SO MUCH! i just bought it , i was deciding if i wanted to earlier but when i saw discount i grabbed it right away!
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No problem! Took me a minute to find this discount as I don't think it's advertised anywhere on their site. I even looked up the normal costs and still saw no mention of it. $40 is worth it, I think.
r4d14n7 said:
Ah, nice! How are claims through them? Quick and hassle-free? That's the most attractive part of SquareTrade, to me. I'll check them out before I buy, though I've never needed theft/loss protection in the past. Thanks for the tip!
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I haven't filed a claim with them but their reviews seem to be pretty good. You do have to submit a police report for instances of theft or vandalism and if your device is stolen from your car, there has to be signs of forced entry. Also, it doesn't cover loss, just theft.
Most premium credit cards like Discover or Amex have a 90 day accidental damage, or theft coverage policy automatically applied to purchases on the card. They also double the 1 year warranty to 2 years. I have used it before when my puppy chewed up a new pair of expensive exotic leather boots and the process was rather painless.
Personally, I'll probably take the risk on skipping a paid warranty. These devices have a pretty short lifespan for me before I rotate it out for the next newest thing.
Just purchased the warantee for my N7/16GB.
I'd really like to take advantage of this but if I bought my nexus 7 off of craigslist then am I straight out of luck? Not sure what the purchase date is and where it was purchased from (but it is an 8GB so it has to be from the Google Play Store right?) I also don't have the receipt.
The price went back up, but you said it's good till august 17th? I would love to get this, but only at the sale price...
Sent from my Nexus 7 using xda app-developers app
Solange82200 said:
The price went back up, but you said it's good till august 17th? I would love to get this, but only at the sale price...
Sent from my Nexus 7 using xda app-developers app
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Me too. August 17? apparently not
It did show August 17, I tried to go thru my cached pages for yesterday but couldn't find it yet. I'll continue and if I find it, i'll post it and maybe you can call them up directly.
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
adit9989 said:
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
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While I agree with you.... people don't buy this for the increased warranty, they generally buy it for accidental damage insurance.
adit9989 said:
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
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I have young children. I am careful, but sometimes I make mistakes. If something happens a year and a half from now, I would get the full purchase price back, even though the tablet would have depreciated in value.
Back when I had no kids, yes, I would consider it a waste. Now? Not so much. Thanks for your help though.
Hi everyone
I was wondering if any one had an opinion on protection plans.
I purchased my nexus from staples with a $55 accidental protection plan. I just saw that Walmart has a 2 year accidental plan for only $28
I am still in my 14 day return proof with staples and was wondering if purchasing the device and plan from Walmart would be a better deal for me
Does any one have any experience, good or bad using either of these plans?
Thanks
Sent from my Nexus 7 using xda app-developers app
When do they start accidental coverage as office max doesn't start accident coverage until the manufacturers warranty has expired. So a crack in year one leaves you uncovered.
Sent from my Nexus 7 using xda app-developers app
Walmart is asap and It is cheaper
from my SGS3
nolig2278 said:
When do they start accidental coverage as office max doesn't start accident coverage until the manufacturers warranty has expired. So a crack in year one leaves you uncovered.
Sent from my Nexus 7 using xda app-developers app
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I have the Staples warranty and I cracked mine four months after I bought it. The sent me a cash card. And I got a new Nexus out of it.
Walmart. Look at the price!!!
Sent from my Galaxy Nexus
I guess having worked at Staples once, I would say neither... They are all overpriced really..
As someone who used to sell "replacement plans", they're basically one step above scams.
Divine_Madcat said:
I guess having worked at Staples once, I would say neither... They are all overpriced really..
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Walmarts is 19 for 2 years harsly overpriced
from my SGS3
GldRush98 said:
As someone who used to sell "replacement plans", they're basically one step above scams.
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Not at the Best Buy I work for. But then again statwise were also one of the "best" Geek Squads in the entire company, and when stuff comes in under our extended and accidental damage warranties they get full service without question.
I just shipped off a Marines 2010 Macbook to our service center last night that took a three story fall in Afghanistan and literally "exploded" when it hit the pavement. Guess what hes getting in about a week? A brand new 2012 Macbook shipped directly to his door with no questions asked. Try getting Apple to do that for you.
Theres a reason we have the extra accidental damage plans and theyre not anything close to a scam. You need to pay close attention and read the terms of the plan. If you just buy a regular extended warranty, its just that. Its an extension of the same stuff the manufacturer covers, which doesnt include cracked screens, water damage, batteries/power supplies, etc. We replace stuff left and right every single day with ours. I cant even imagine how many shattered pieces of iCrap and other cellphones we replace in a year for people.
Sent from my crack smoking SGH-i777
I ended up going with the Walmart plan. I just registered it online and confirmed that for 28$ I am covered from 11/25/2012-11/25/2014
Also confirmed that it covers from cracks spills drops outages surges and battery. Let's hope I don't have to use it.
How do I know what version I have c70/80 I have looked everywhere and can't seem to find it
Thanks for all your help
Sent from my Nexus 7 using xda app-developers app
candyeve said:
I ended up going with the Walmart plan. I just registered it online and confirmed that for 28$ I am covered from 11/25/2012-11/25/2014
Also confirmed that it covers from cracks spills drops outages surges and battery. Let's hope I don't have to use it.
How do I know what version I have c70/80 I have looked everywhere and can't seem to find it
Thanks for all your help
Sent from my Nexus 7 using xda app-developers app
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Not bad at all..
I do not know about staples. But Walmart took great care of my on a tv.. The tv had a popping issue about 13 months into owning the tv. It was Panasonic very nice tv.. After a cable box update the tv started popping when connected to hdmi cable. It would make the noise switching from a hdmi port to the tv apps like netflix.. Sometimes the tv would reboot.. Walmart replaced the board in the tv. It did not fix it . They refunded me all of my money.. Two days later the repair shop called tell me they found a fix. they told me where to download the firmware for the tv.. I did so.. Called Walmart back and was told to keep the tv and the money..
So thats my walmart warranty story.. I did go to walmart and buy a new tv and put that 50inch in my sons bedroom for his video games..
I have square trade warranty on my nexus...
I ALWAYS use SquareTrade to warranty any device I have...so easy to deal with & offer very fast turnarounds. Price would have been $29 for 2 yrs coverage & accidents.
erica_renee said:
I do not know about staples. But Walmart took great care of my on a tv.. The tv had a popping issue about 13 months into owning the tv. It was Panasonic very nice tv.. After a cable box update the tv started popping when connected to hdmi cable. It would make the noise switching from a hdmi port to the tv apps like netflix.. Sometimes the tv would reboot.. Walmart replaced the board in the tv. It did not fix it . They refunded me all of my money.. Two days later the repair shop called tell me they found a fix. they told me where to download the firmware for the tv.. I did so.. Called Walmart back and was told to keep the tv and the money..
So thats my walmart warranty story.. I did go to walmart and buy a new tv and put that 50inch in my sons bedroom for his video games..
I have square trade warranty on my nexus...
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Very good to know as I added the Walmart plan on my nexus
sent from my Nexus 7 while my SGS3 rests!
I would stay with staples. I work there now and it is worth it because they will send you a cash card and not ask for the device back
Sent from my Nexus 7 using xda premium
I have walmarts ins. On my 7. Costed $28. They cover anything thats not covered by the manufacturer. Except theft or lost items. An if rite before the date it runs out if you break it an they dont carry that model anymore theyll just give you a gift card with the same value. Wich you can just use towards the next thing out at that time. Cant beat that. Also have it on my Vaio i bought there. Even the lady in electronics told me herself that i can just throw it against the wall rite before it expires an il get a fresh one or Credit for another one. Hahah
Sent from my SPH-D710 using Tapatalk 2
eddie3130 said:
Even the lady in electronics told me herself that i can just throw it against the wall rite before it expires an il get a fresh one or Credit for another one. Hahah
Sent from my SPH-D710 using Tapatalk 2
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this is insurance fraud.
it is things like this that raise the price of extended warranty coverage for everyone else.
shame on you.
Slavestate said:
Not at the Best Buy I work for. But then again statwise were also one of the "best" Geek Squads in the entire company, and when stuff comes in under our extended and accidental damage warranties they get full service without question.
I just shipped off a Marines 2010 Macbook to our service center last night that took a three story fall in Afghanistan and literally "exploded" when it hit the pavement. Guess what hes getting in about a week? A brand new 2012 Macbook shipped directly to his door with no questions asked. Try getting Apple to do that for you.
Theres a reason we have the extra accidental damage plans and theyre not anything close to a scam. You need to pay close attention and read the terms of the plan. If you just buy a regular extended warranty, its just that. Its an extension of the same stuff the manufacturer covers, which doesnt include cracked screens, water damage, batteries/power supplies, etc. We replace stuff left and right every single day with ours. I cant even imagine how many shattered pieces of iCrap and other cellphones we replace in a year for people.
Sent from my crack smoking SGH-i777
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Eeyup, hit the nail on the head here. I also used to think that things like this were just a franchise's way of getting more money out of you. Then I saw the Black Tie *Now known as Geek Squad Protection (GSP)* in action, and was surprised at how effective it really is. As long as you don't drown your device or shoot it, they'll pretty much repair or replace the device. Sure, they're a little costly, varying from item to item, but well worth the buy if you have any doubts about how well the device will be taken care of.
candyeve said:
How do I know what version I have c70/80 I have looked everywhere and can't seem to find it
Click to expand...
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On the box, the number on one of the tags that starts with C90xxxx or C80xxxxx
Off the topic but its €70 at PC world
Sent from my GT-I9001 using xda premium
Just curious how many of you got insurance on your phone. And what company.
Sent from my HTCONE using xda app-developers app
Best Buy Insurance
I bought the Best Buy Black Tie Protection because
I work there and got it for half off
Even if I didn't get half off, at $170 for 2 years, it's not bad (Sprint is $264 for 2 years).
Sprint charges deductibles for accidents, theft, or loss of phone (I believe $150/incident).
Best Buy, while not covering theft or loss, does guarantee unlimited replacements due to accident or failure of the phone with no deductible.
dag552 said:
I bought the Best Buy Black Tie Protection because
I work there and got it for half off
Even if I didn't get half off, at $170 for 2 years, it's not bad (Sprint is $264 for 2 years).
Sprint charges deductibles for accidents, theft, or loss of phone (I believe $150/incident).
Best Buy, while not covering theft or loss, does guarantee unlimited replacements due to accident or failure of the phone with no deductible.
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Used to work at bestbuy myself. I actually bought the phone from sprint. Do they still offer the warranty seperate if I bring in my receipt dated within 30 days?
And it's a good plan, but the loss theft part kills me. Even though I'm sure I'd never lose it.
Sent from my HTCONE using xda app-developers app
joefx13 said:
Used to work at bestbuy myself. I actually bought the phone from sprint. Do they still offer the warranty seperate if I bring in my receipt dated within 30 days?
And it's a good plan, but the loss theft part kills me. Even though I'm sure I'd never lose it.
Sent from my HTCONE using xda app-developers app
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Unfortunately, if you bought your phone at the sprint store, you're unable to purchase the Best Buy plan. You'd have to return the phone to sprint, cancel your contact, and sign a new one at Best Buy. And that'd be a major headache.
dag552 said:
Unfortunately, if you bought your phone at the sprint store, you're unable to purchase the Best Buy plan. You'd have to return the phone to sprint, cancel your contact, and sign a new one at Best Buy. And that'd be a major headache.
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Very true. Thanks for the info. I ink 2 years ago they used to allow people to buy iPhone warranties without having bought the phone from bestbuy. I guess sprint it is then
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joefx13 said:
Very true. Thanks for the info. I ink 2 years ago they used to allow people to buy iPhone warranties without having bought the phone from bestbuy. I guess sprint it is then
Sent from my HTCONE using xda app-developers app
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You're welcome. You could also use Squaretrade as an option if you want. They have a one time down payment, but they, like Sprint, charge deductibles for every claim. They're definitely cheaper than Sprint. That's usually a better option than going with the carrier.
dag552 said:
You're welcome. You could also use Squaretrade as an option if you want. They have a one time down payment, but they, like Sprint, charge deductibles for every claim. They're definitely cheaper than Sprint. That's usually a better option than going with the carrier.
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I went with Squaretrade it only cost me $95 for two years.
Sent from my HTC One using xda app-developers app
I kept the Sprint insurance. I've only made claims involving loss or theft, so that makes sense to me.
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I've had TEP for as long as I can remember. I don't think I've owned a phone without it. If I was to buy my phone from BestBuy, I would probably go with theirs, but I can't because I have a SERO-P plan, and all my phones have to be bought through Sprint directly. Might look into some other form of insurance later though.
I have a SquareTrade coupon 30% off coupon code. Whoever wants it private PM me.
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dag552 said:
I bought the Best Buy Black Tie Protection because
I work there and got it for half off
Even if I didn't get half off, at $170 for 2 years, it's not bad (Sprint is $264 for 2 years).
Sprint charges deductibles for accidents, theft, or loss of phone (I believe $150/incident).
Best Buy, while not covering theft or loss, does guarantee unlimited replacements due to accident or failure of the phone with no deductible.
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where do you get the $264 for 2 years number for Sprint just out of curiosity? I just have the Sprint protection plan coverage and it's $8/mo, which would be $192 over 2 years. while I do still have the $100 deductible for each phone needing replacement, I do like that it covers lost or theft. so what I am paying is much more in line with the $170 over 2 years that Worst Buy offers.
sideofbacon said:
where do you get the $264 for 2 years number for Sprint just out of curiosity? I just have the Sprint protection plan coverage and it's $8/mo, which would be $192 over 2 years. while I do still have the $100 deductible for each phone needing replacement, I do like that it covers lost or theft. so what I am paying is much more in line with the $170 over 2 years that Worst Buy offers.
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It's actually supposed to be $11 a month for phones past the EVO 4G LTE.
eXplicit815 said:
It's actually supposed to be $11 a month for phones past the EVO 4G LTE.
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good know that I am possibly grandfathered, or Sprint is just f***king up? as this is my 2nd phone passed the LTE. :highfive:
or maybe because I bought my last one outright (Incredible)? but one would think upon activating that the bill would be adjusted for the active device that is insured? guess I will look at my next bill, but when I pre-ordered my One it showed by service charges that showed the protection plan at $8. but they also charged me 7.5% tax, instead of 6% tax, and was told it would be adjusted on my next bill. so maybe they are going to do that with my protection plan too?
TEP includes extended warranty plus Asurion insurance, we "Sprint" technically do not and cannot sell insurance. We sell our protection plan + contract with Asurion to provide you actual insurance.
There are no deductibles for repairs or exchanges for warranty issues for the complete time you have the device under TEP. Whether dead screen, earpiece/mic outtages, headset jack failures, touchpanel failures, etc.
You do however, have to pay a deductible to Asurion for Lost/Theft, Damaged either by abuse, liquid, fire or electrical damage much like any insurance available for homes, cars, other electronics etc.
I know someone said you have to buy from bestbuy in order to get their insurance but actually on the insurance plan's terms and conditions it says that you can bring in a recently purchased product in new condition and they'll allow you to buy their insurance
eXplicit815 said:
I've had TEP for as long as I can remember. I don't think I've owned a phone without it. If I was to buy my phone from BestBuy, I would probably go with theirs, but I can't because I have a SERO-P plan, and all my phones have to be bought through Sprint directly. Might look into some other form of insurance later though.
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Click to collapse
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dag552 said:
I bought the Best Buy Black Tie Protection because
I work there and got it for half off
Even if I didn't get half off, at $170 for 2 years, it's not bad (Sprint is $264 for 2 years).
Sprint charges deductibles for accidents, theft, or loss of phone (I believe $150/incident).
Best Buy, while not covering theft or loss, does guarantee unlimited replacements due to accident or failure of the phone with no deductible.
Click to expand...
Click to collapse
Best buy will replace it once for free. After that the black tie is considered used and you must pay again or you won't have insurance. At least that is what they did to me February 2013. I even argued my point. It was useless
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I have Sprint's TEP on my Note II and honestly I only got it because I know I can abuse it. Right now Sprint isn't charging back ASC's for dbr units only tracking how many devices get sent back as an advanced exchange that should have had the deductible filed and processed through Asurion. Now this is all set to change in June and I have a feeling they will start hitting us service centers for it. Also my plan is only $41 a month with TEP so I cant complain really
I had sprint Tep for the longest time but decided to cancel it with my One. Sprint Tep got so expensive so I decided to keep my EVO 4g lte if I ever mess my One up.
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treIII said:
Best buy will replace it once for free. After that the black tie is considered used and you must pay again or you won't have insurance. At least that is what they did to me February 2013. I even argued my point. It was useless
Sent from my HTCONE using Xparent Blue Tapatalk 2
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Dang that sucks. You must have gone to a store with a bad manager, because we specifically state in the Terms and Conditions that the phone can be repaired or replaced unlimited times within your plan. You should go back and demand money or something. Or just blast everyone in corporate with a scathing email.
---------- Post added at 07:41 AM ---------- Previous post was at 07:35 AM ----------
treIII said:
Best buy will replace it once for free. After that the black tie is considered used and you must pay again or you won't have insurance. At least that is what they did to me February 2013. I even argued my point. It was useless
Sent from my HTCONE using Xparent Blue Tapatalk 2
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I know that at one point (we may still do this) the only device that could have Black Tie put on it without buying it at Best Buy was the iPhone. All other phones must be bought at Best Buy to qualify for the purchase of Black Tie.
No he is right. If you pay outright for the warranty then you can only replace it once in the period which sucks. But if you pay month to month it's unlimited.
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So like most in this forum, I bought my Nexus 5 directly from the Google Play Store. I chose AT&T as my carrier. When I signed up for the account at the AT&T store, I got the phone insurance to cover me when I inevitably crack the screen or my 3 year old drops the phone into the bath tub. I asked them when I activated the phone if the AT&T insurance covered the phone for replacement even though I did not buy it from them. "Of course!" the salesperson said. Bought the phone at the end of October.
Sure enough, last night my buddy bumped the phone out of my hand, and it dropped about 4 feet to a stone floor face first. Cracked!!! It pained me to see my new phone with a full screen length crack, but I breathed a small sigh of relief knowing I had bought the insurance for just this circumstance. I called AT&T this morning to ask about the claim process and the customer service guy told me he was not sure it was covered because, "The Nexus 5 is not a phone we carry." He advised me to call Asurion Mobile, the AT&T insurance carrier and ask them. When I called Asurion, they confirmed what the AT&T guy said. AT&T does not carry the Nexus 5 and therefore cannot replace one as part of a claim. Instead they said that they would replace the phone with "an equivalent".
I know others probably like those other carriers, but AT&T in Baltimore really does offer way better coverage than those others, even Verizon. Because of this, I would like to stay with AT&T.
I did not talk with Asurion any further, but this presents those of us who bought the phone unlocked and out of contract precisely to avoid the carrier capture relationship with a conundrum on AT&T. The insurance will cover you having a phone on AT&T, just not the one that we all really want. Interestingly T-Mobile and Sprint DO carry the Nexus 5. Am curious if anyone on those carriers has made an insurance claim and they gave you another Nexus 5? And further, if they did, was it unlocked or locked?
Reading another forum, I noted that my credit card my offer purchase protection given that I am (barely) still inside of 90 days. Will be investigating that possibility next.
Phone insurance is really a scam for such a low priced phone as the N5. Self insure and save the $$$
digiblur said:
Phone insurance is really a scam for such a low priced phone as the N5. Self insure and save the $$$
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Click to collapse
The $150 deductible for Asurion is ridiculous anyway. We just bought a pair of Nexus 5's from T-Mobile, but are holding off on insurance for now. I see Square Trade has insurance for $8 a month, with a $75 deductible -- my wife is a bit careless with the drops, so I was considering them for her phone.
Curious as to what they consider an equivalent. Possibly they replace the phone then you sell it to buy yourself another N5.
Sent from my Nexus 5 using Tapatalk
does any company do this? i dont get why the OP thought this would work. i get it that the customer service guy gave him the wrong information, but why did the OP expect this enough to even ask them in the first place?
@charmcitybryan - since ATT doesn't carry the Nexus 5, it makes sense that they can't replace your phone with the same one. You could do what @sprof suggested - and get the replacement they offer, and sell it and buy a N5 then.
Depending on when you bought your phone, and whether you used a credit card with accident protection, you may be covered by your credit card (check with your credit card if you used a credit card for the purchase)
If a carrier did somehow replace the N5, it will be unlocked (even if they somehow figured out a way to lock it - which they won't, unlocking it is as easy as flashing the stock image from Google).
dfin13 said:
The $150 deductible for Asurion is ridiculous anyway. We just bought a pair of Nexus 5's from T-Mobile, but are holding off on insurance for now. I see Square Trade has insurance for $8 a month, with a $75 deductible -- my wife is a bit careless with the drops, so I was considering them for her phone.
Click to expand...
Click to collapse
Well...that $8 a month might not sound like a month, but consider this...
Let's say she has the phone for a year. Month 12, she breaks it. Boom, in theory you pay $75 and you get a new phone. You can't ignore the $96 you've also already paid. And then you have the situation of having the insurance, but for some reason they don't decide to honor the claim. (let's ignore that for the sake of argument though)
Even if you break it on month 1, you're paying $83.
Assuming you have the 32G version...does the ratio of that $83 vs. the replacement cost of the phone REALLY make mathematical sense to you factoring in the odds of her breaking the phone?
It almost never does. Just saying!
Also...here's the best part....Take the price of this phone, and compare it to the price of other comparable phones. It's seriously about half as much as them, if you are considering the TRUE cost, ie: no contract price.
Take that extra $350 or so and save it. If you get your phone stolen or you throw it at someone in a fit of drunken rage...you can buy a new phone.
If that doesn't happen...You still have that $350!
Went from a Note 3 returned it to buy Nexus 5, cancelled my insurance because I knew AT&T would not carry it. Call Google get an RMA they should be able to replace it since we have a 1yr warranty.
Knight-Rider said:
Went from a Note 3 returned it to buy Nexus 5, cancelled my insurance because I knew AT&T would not carry it. Call Google get an RMA they should be able to replace it since we have a 1yr warranty.
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Umm warranty doesn't cover smashed screens
shotta35 said:
Umm warranty doesn't cover smashed screens
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Oh ok wasn't aware that Google didn't cover smashed screens good to know lol.
I'm shocked they even offered to replace it with an equal valued device. Not to sound hard to the op but I figured it would go without saying that a device not sold by Att wouldn't be covered through their insurance. Take the replacement and sell it for another n5.
Sent from my Nexus 5 using XDA Premium 4 mobile app
The nexus 5 is so easy to service yourself that it doesn't really need insurance.
Sent from my Nexus 5 using Tapatalk
I would be happy. Take what they give you, assuming its another high end phone, and sell it.
I'm just curious what equal value phone the OP will get. Nothing is really equal when it comes to specs with that price. Moto x costs more but lower in specs. I just hope that OP will get something that's equal in specs not in costs.
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Op let us know what they give you. I'm thinking the LG G2 and if they do that's not so bad is it?
Sent from my Nexus 5 using Tapatalk
FuMMoD said:
Op let us know what they give you. I'm thinking the LG G2 and if they do that's not so bad is it?
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Only if it's unlocked like the nexus 5 would that be acceptable to me.
Sent from my Nexus 5 using Tapatalk
i always have had insurance on all my phones.. im with sprint.. i ended up sellimg my gs4.. and got the N5 from the play store.. when i tried to get insurance on my N5 they said i cant bec ause i got my N5 from the play store.. sprint dont carry the 32 gig.. so now i have no insurence which sux.. but it is what it is
Update on OP
FuMMoD said:
Op let us know what they give you. I'm thinking the LG G2 and if they do that's not so bad is it?
Sent from my Nexus 5 using Tapatalk
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This is exactly why I love these forums! Great idea on getting the replacement and then selling to get another N5. Will definitely now start a claim to see what equivalent phone they will provide. Like another post said, I hope they provide equivalent specs, not equivalent cost given what a great value our phone is.
On the posts questioning why I thought AT&T would replace the phone in the first place, it's a fair question. I honestly have never used phone insurance before. My first mistake was believing the salesperson. Bummer, but that's life. I knew at the time that AT&T did not carry the phone, but was guessing the business model of the insurance would be as fine with providing cash so I could just get a replacement as they would providing a replacement phone. Always read the fine print and all that I guess. Another good option is just sending the phone in to LG for a screen replacement. I have read in other threads that may actually cost less than the deductible to replace the whole thing.
On the economics of cell phone insurance vs. self insuring given the cost, I found this article on Lifehacker that does a nice summary of the plans that are out there. Do a quick google search for it.
I think the argument that the high cost does not justify the benefit is particularly interesting now that many of us have the phone out of 2 year contracts and paid a low price for a great product. Aren't we all likely to jump at the next Nexus that comes out in a year? If so, as time approaches the next release, the value of replacing the phone we have goes down significantly.
In fact, given this, it would seem only to make sense to get phone insurance (if one wanted it) that provides a cash payout of the purchase price of the phone. Because the price of our phone is less, the premium would be lower and possibly a better cost benefit equation.
Equivalent phone to me would be a 5", snapdragon 800, 1080p display, lte and unlocked.
Sent from my Nexus 5 using Tapatalk
FuMMoD said:
Op let us know what they give you. I'm thinking the LG G2 and if they do that's not so bad is it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
i gotta agree here
I purchased the Note 8 for TMO from Samsung direct. I've never purchased insurance before because the deductibles were so high, but I've never owned a phone this expensive before either. I can get TMO, Samsung or Geek Squad coverage and I am wondering about the pro's and cons of the offerings.
Any suggestions would be appreciated.
I just did squaretrade. I like it that it's a one time pay vs a monthly, I can use it for future phones, deductible is $99 and I can use it 3 times per plan. I rarely keep a phone for more then a year so works for me.
I used worth ave group. It was around $80 a year. Deductible is $50.
I used it twice to fix my wife's broken iPhone screen. Did not have any issues.
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Mr. Toad said:
I used worth ave group. It was around $80 a year. Deductible is $50.
I used it twice to fix my wife's broken iPhone screen. Did not have any issues.
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Question, the most I can choose is $899. The phone is more expensive than that.
Square trade for my note 8 tmobile 104 for 2 years and 99 deductible have been using them for about 7 years and never had a problem with them
fireguy0306 said:
Question, the most I can choose is $899. The phone is more expensive than that.
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Click to collapse
I choose that amount. I figured if the phone was a total lose I would eat the other $50. I mainly have it incase I crack the screen.
Sent from my SM-N950U1 using Tapatalk
Worth ave...
Thanks for the tip. Will check them out.
Was thinking about Samsungs premum care insurance ..
I just looked at the Squaretrade and it does not cover loss/theft. Also, it's unclear what happens if you crack the screen or the back and they don't have replacement parts. I seriously doubt they have replacement screens for N8 at this point. Will they cover buying a new device?
advocate2 said:
I purchased the Note 8 for TMO from Samsung direct. I've never purchased insurance before because the deductibles were so high, but I've never owned a phone this expensive before either. I can get TMO, Samsung or Geek Squad coverage and I am wondering about the pro's and cons of the offerings.
Any suggestions would be appreciated.
Click to expand...
Click to collapse
For the first time ever I accepted the sales outlets insurance. 12.00€ per month. All risks so I am told BUT I have every confidence should I need to make a claim there will be the normal insurance situations?
As you wrote this is an expensive mobile device that is large and could be dropped. I think insurance is worth it in this case.
I suggest you enquire at the outlet you made your purchase. Failing that what about approaching the same company who insures your home or car or whatever? The only other thing I would mention is there is no such thing as cheap, good, insurance. Use a reputable company. Let us know what you find. :highfive:
Ryland.
odesskiy said:
I just looked at the Squaretrade and it does not cover loss/theft. Also, it's unclear what happens if you crack the screen or the back and they don't have replacement parts. I seriously doubt they have replacement screens for N8 at this point. Will they cover buying a new device?
Click to expand...
Click to collapse
It does not cover theft. Honestly the phone never leaves my side and if I get it stolen from me its fairly useless to anybody.
Squaretrade is the best bang for your buck.
Look for 20 to 30 percent off coupons.
Bump for more opinions.
Thanks for the input. I ended up choosing Squaretrade. It cost $159 for three years of coverage which covers the N8 and a new phone when I buy it. They are having a special right now. The deductible is $99. I've never lost a phone, so I decided damage protection is all I really need.
Variables...
Depends on your usage and how often you switch phones.
I'm on this two jump thingy. All i need is a year of phone coverage. With the wort have group, that 1 year is like 80 bux i think? I dont plan to use it because i am not clumsy like some people.
But if you plan to keep this device longer than a year, then square trade is the first option I'd pick.
I am going to go with samsung, having an unlocked phone both AT&T and Verizon said they would not offer me insurance.
Sent from my Galaxy Note8 using XDA Labs
If you bank with Wells Fargo you can get $600 of phone insurance with a $25 deductible by just paying your phone bill with their Visa card. That's enough to cover a broken screen. I've used it once and it worked out well.
PsiPhiDan said:
Squaretrade is the best bang for your buck.
Look for 20 to 30 percent off coupons.
Click to expand...
Click to collapse
sadly, i can't find any working coupons =\
PsiPhiDan said:
Squaretrade is the best bang for your buck.
Look for 20 to 30 percent off coupons.
Click to expand...
Click to collapse
Wish I had found ones that actually worked.
I purchased squaretrade. they have been around about as long as ebay has. I found this post and it had some great information about phone insurance.
I also went with Squaretrade. I have never lost a phone or had one stolen (knock on wood and all of that), so I'm not too worried about that. They were nice enough to refund me the entire price of the Squaretrade plan I had on my S7E, since I'd never used it in the 10.5 months I've had it on their plan. So the cost of a 2 year policy for the Note 8 is only like $50 net.