Related
Didn't notice it until I turned up the brightness (I just bragged about having a flawless device less than a minute ago) and I noticed dark spots in the screen.
I'm going to call them up and see what they say. Sucks. It doesn't look like much, but it's very obvious when scrolling since it doesn't move with the rest of the screen. Only the circled area is affected. It looks like a dead pixel at first, but it's much bigger and has a "blur" around it.
Pics?
None here....
Sent from my Nexus 4 using Tapatalk 2
Nickel Dime Bay said:
Pics?
Click to expand...
Click to collapse
I'm on hold waiting for them to answer, I'll post a pic of it in a few minutes. It's right in the middle of the screen too.
added pic. It's much bigger than the picture lets on, and has a liquid looking blur around it.
No black dots on mine. 16GB received today. Strangely enough, mine had no plastic covering on the bezel, while my friend's 8GB model did (4 small strips, one for each side).
dnlsmy said:
No black dots on mine. 16GB received today. Strangely enough, mine had no plastic covering on the bezel, while my friend's 8GB model did (4 small strips, one for each side).
Click to expand...
Click to collapse
Mine didn't have them either. I was wondering about that when I opened it.
I've been on hold for 30 minutes already.
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
amdhunter said:
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
Click to expand...
Click to collapse
Through lg?
Sent from my Nexus 4 using Tapatalk 2
immunityx said:
Through lg?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Through Google directly. They are handling the devices themselves for the time being. Not like with the SGN and Nexus 7 devices, where you had to go through Samsung or Asus directly.
Google is probably handling RMA's for now, but later on it will be handed over to LG With crappy support, and they will ask you to pay shipping.
I thought RMA's for Nexus devices were always done by Google?
Sent from my Nexus 4 using xda premium
My 16 gig had plastic strips all around the sides and top of the phone.
Sent from my Nexus 4 using xda premium
amdhunter said:
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
Click to expand...
Click to collapse
The RMA process with Google is very good. I had to send two Nexus 7s back and it was an easy process. The only issue I had was that I didn't receive a TNT shipping label with my first replacement so I actually had 3 devices for 2 days while I waited for the shipping label.
Brac20 said:
The RMA process with Google is very good. I had to send two Nexus 7s back and it was an easy process. The only issue I had was that I didn't receive a TNT shipping label with my first replacement so I actually had 3 devices for 2 days while I waited for the shipping label.
Click to expand...
Click to collapse
Damn. I got the shipping labels before I even hung up. He said it would take up to a day, and it had me slightly worried...lol At least I have a phone I can beat the hell up with no regrets. Only thing that sucks is that I need to leave the phone stock for now.
amdhunter said:
Damn. I got the shipping labels before I even hung up. He said it would take up to a day, and it had me slightly worried...lol At least I have a phone I can beat the hell up with no regrets. Only thing that sucks is that I need to leave the phone stock for now.
Click to expand...
Click to collapse
i wouldn't go that far. If it has noticeable damage they will charge you for the device.
amdhunter said:
Damn. I got the shipping labels before I even hung up. He said it would take up to a day, and it had me slightly worried...lol At least I have a phone I can beat the hell up with no regrets. Only thing that sucks is that I need to leave the phone stock for now.
Click to expand...
Click to collapse
Exact opposite
You need to return it in "good" condition (scratches are fine, but no cracks). Software wise, mess with it all you want, then
Code:
fastboot -w update "Devices Image from Google"
fastboot oem lock
amdhunter said:
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
Click to expand...
Click to collapse
I don't mean to be an ass but Google better get all those backordered phones out to us before sending out your (or anyone else's) RMA'd phones.
What about the much bigger blurry spot to the right of your circle? Closer to the right edge of the picture. That looks considerably worse to me.
-AngryHog™
Hope the dude with the spots who said he didn't notice until he turned the brightness up tried cleaning his screen...
sent via xda premium with nexus 7
Many early build revisions of the nexus 7 seemed to have quality issues. I think it has been resolved. Can anyone recommend what build/date revision and later to purchase?
Just order one from play devices and you'll get the latest one....
Sent from my HTC Desire S using xda app-developers app
I'm planning to purchase from staples. I have hundreds in staples gift cards to use. Any date/revision or later I should ensure I buy?
Wanted to bump this for information as well. Looking to purchase one for Christmas and purchase one for my grandpa who is having a slowly deteriorating processing condition.
Have the build issues been resolved?
I think they reduced the problems but never got rid of them. It's always hit or miss. I have an original model without problems, a friend has a c70 with squishy power button and another friend has c80 without problems. Don't worry, if there are problems just take it back to staples.
Sent from my LG-P999 using xda app-developers app
The one that I got on 29 October from Staples got the screen lift issue after 2 days. It had the serial #C09K (September built). I returned it and then got another one from office depot and so far no issue with the build quality. This one had the serial #CA0K (October built).
Sent from my Nexus 7 using xda premium
I have the latest CA0K and I notice a slight difference between the left and right side. The right side is flush against the silver trim and the left is like 0.1mm raised, it is hard to see. I can feel the difference by running my finger over the trimming where it meets the display. I might exchange it later when there is newer revision again since I have until January to return
Have a CB0K, which I assume is a newer model...has screen lift. :/
Sent from my Nexus 7 using xda app-developers app
I bought a C07K in August which has a minor screen lift. I just bought another one CB0K model. Screen is perfect, but back cover where screen lift located is loose when you push it you can hear a creaking noise. So I exchanged it for another one CA0K model. This one is so far so good, solid built.
I think I will wait for like a CC0K model or something. I'm not sure if mine is even classified as screen lift as it's less than a 1mm difference but the display is a little recessed on every other edge so I assume it's not normal for only the left side to be a little higher.
Bought my Nexus 7 32gb model from a local walmart with first part of the SSN is C90K. Don't even see any screen lift on the device least that I can see anyways. I had the device for 3 days now and have not found any issues with it yet.
You can try running your finger nail slowly to each edge, the silver trim has a very slight elevation that should barely stop your finger nail from sliding up and over it kind of like a galaxy nexus. It's a subtle detail on the nexus 7
2kbandit said:
Bought my Nexus 7 32gb model from a local walmart with first part of the SSN is C90K. Don't even see any screen lift on the device least that I can see anyways. I had the device for 3 days now and have not found any issues with it yet.
Click to expand...
Click to collapse
Because I bought it imported from USA , I checked calling ASUS that it has 1 year International warranty. So mine is also C9OK ( O letter , not 0 zero , ASUS explained that to me through their systems ) and its perfect. It came with 4.1.1 version preinstalled
I'm going to get my 7 today
It freshly arrived at Media Markt, after waiting for months.. (actually.. A few days , but it felt like months )
The sad: they claimed about tons of devices coming back due to damage etc... But okay, let's see...
Sent from my Galaxy Nexus using xda premium
fushla said:
I'm going to get my 7 today
It freshly arrived at Media Markt, after waiting for months.. (actually.. A few days , but it felt like months )
The sad: they claimed about tons of devices coming back due to damage etc... But okay, let's see...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I hope your bouncing baby boy/girl works turns out fine when you open it and turn it on. But don't try and bounce it off the floor you might end up breaking it. :laugh:
2kbandit said:
I hope your bouncing baby boy/girl works turns out fine when you open it and turn it on. But don't try and bounce it off the floor you might end up breaking it. :laugh:
Click to expand...
Click to collapse
I can proudly say, I don't even dropped my galaxy nexus okay, maybe it was because I paid 600€ for it... But it really lays good in my hands and since the 7s back is "rubber like", I'm looking forward to it and yeah... I'm scared as hell of opening the box.. But okay, life sometimes is risky.. no risk no fun
Sent from my Galaxy Nexus using xda premium
zed011 said:
I have the latest CA0K and I notice a slight difference between the left and right side. The right side is flush against the silver trim and the left is like 0.1mm raised, it is hard to see. I can feel the difference by running my finger over the trimming where it meets the display. I might exchange it later when there is newer revision again since I have until January to return
Click to expand...
Click to collapse
You are not serious i hope. Would you complain for something as minor as that? Shame on you and the paranoia going on in this thread.
greenolive said:
You are not serious i hope. Would you complain for something as minor as that? Shame on you and the paranoia going on in this thread.
Click to expand...
Click to collapse
I can't thank 2x my gnex has a screen lift and I don't care.. My fear is getting a screwed speaker because I'm youtubing a lot ^^ or idk. Something really annoying like cracks in the edges and stuff (ones you can see)
Sent from my Galaxy Nexus using xda premium
greenolive said:
You are not serious i hope. Would you complain for something as minor as that? Shame on you and the paranoia going on in this thread.
Click to expand...
Click to collapse
Not 0.1mm but 1mm. How am I complaining? I am just stating what I see. I had my nexus for 2 weeks and I don't want to end up with what could develop into something more serious thus I may exchange it. No, I do not want to fix it any future problems myself and void the warranty. You are complaining about me being detail oriented. There's hardware revisions for a reason. I'm not saying my nexus 7 has a definite flaw that's why I discuss about it for more input.
Soon I paid for my Nexus 7 I told the cashier. I told the cashier I was going to open up the package and look at the device here in the store. I told them about the known issues with some of the batches. Turned the device on I bought right in the store and checked the whole thing out.
After looking it all ever turned out my device it good and solid.
So I got my phone yesterday evening at 7pm from the UPS driver and of course it was the latest I had ever received a package!
Anyways, all I have to say is that getting a phone from the "second wave" seems to have been a great thing because I have had ZERO issues at all so far. Right away I looked over the entire phone for any cosmetic defects that have been reported and nothing was found wrong. The screen IMO is amazing and colors look perfect as well. There is NO yellow tint whatsoever and I even had my GF look at it to make sure. Battery is already better than my former Blaze 4G and that's saying something. This phone is definitely a fresh start from the touchwiz ui and made me realize that was really kiddish looking like IOS IMO. The camera takes pictures just fine although I am still trying to figure out all the features on it. The phone got pretty warm on initial start up when all of my apps were being installed from the Play store but after that, normal browsing and such did not make it any warmer than anything i have felt before in other phones. Finally, there is NO buzzing in my earpiece at all, and yes my hearing is good, this again I had my GF check too so I knew I was not crazy.
So honestly, I think that maybe the second wave was produced better or something I really don't know, but I encourage anyone to get this phone if they have been debating because of other peoples "issues". Thanks
That's great to hear. I also ordered a N4 from the second batch and I can't wait for it to be here. Nice review
Mine does rattle. Got it yesterday. But I could care less about that. Loving the phone so far. Just want to be able to order a bumper and get my best skins ever in so I don't worry so much about using it.
Sent from my Nexus 4 using xda app-developers app
myorks1127 said:
So honestly, I think that maybe the second wave was produced better or something I really don't know, but I encourage anyone to get this phone if they have been debating because of other peoples "issues". Thanks
Click to expand...
Click to collapse
Grats on getting your phone; you're gonna love it.
I got mine a week after the initial ordering and my phone is perfect, so I don't know about any second waves or anything like that. There are always going to be phones with manufacturing-related defects; that's why they do exchanges. Don't get hung up on a few people who think their phones are s**t.
MatUK.8 said:
Mine does rattle. Got it yesterday. But I could care less about that. Loving the phone so far. Just want to be able to order a bumper and get my best skins ever in so I don't worry so much about using it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Couldn't care less.
http://youtu.be/om7O0MFkmpw
I have my nexus 4 from the first wave ( received it on the 19th) and never got any issues with it.
Sent from my Mako Nexus quattro using Tapatalk!
Yep, loving mine.
Coming from a s2 and then a s3 I had for 2 weeks.. The things I thought would bother me really don't.
I rooted to restor backups and I love vanilla Android, probably won't even do any rom'ing
I received my phone from the first batch and the only problem i have is that i cant put it down.
sroach23 said:
I received my phone from the first batch and the only problem i have is that i cant put it down.
Click to expand...
Click to collapse
+1
Sent from my Nexus 4 using xda premium
Second wave myself. No issues. I love this phone. Just thinking of how to customize the first page. I can't make it look too much like my old phone.
blaine.hale said:
Couldn't care less.
http://youtu.be/om7O0MFkmpw
Click to expand...
Click to collapse
lol
I got my 2 Nexus 4's yesterday. The one seems fine, but I have an issue with the 2nd one. During calls, the earpiece buzzes while making sounds. The earpiece does not make any sounds when it is off like a lot of people seem to report. This is strictly a problem during calls and it sounds like the speaker is blown. It does rattle a bit when I'm putting it on a table or whatnot, but that doesn't really bother me.
Called support yesterday, and they were supposed to send me an e-mail with instructions on sending this one back and getting a replacement, but haven't actually received anything from them.
I seem to have some kind of knack for getting bad phones from Google. I had ordered 2 Galaxy Nexus phones when they came out, and ended up getting a replacement for one of the phones because there was dust in the camera. The replacement had the wifi go out, so I had to get that one replaced. The third one actually had a similar buzzing issue with the earpiece but it wasn't as bad, and I was tired of dealing with them at that point, so I lived with it.
blaine.hale said:
Couldn't care less.
http://youtu.be/om7O0MFkmpw
Click to expand...
Click to collapse
Why reply if you don't care? Not sure of what your point is..
sent via xda premium with nexus 7 while waiting for my shiny new Nexus 4!
---------- Post added at 07:31 PM ---------- Previous post was at 07:29 PM ----------
blaine.hale said:
Couldn't care less.
http://youtu.be/om7O0MFkmpw
Click to expand...
Click to collapse
Just speaking a link?
sent via xda premium with nexus 7 while waiting for my shiny new Nexus 4!
He's correcting the man's grammar.
Watch the video.
blaine.hale said:
Couldn't care less.
http://youtu.be/om7O0MFkmpw
Click to expand...
Click to collapse
I get what you are saying, but he is still literally correct.
I'm sure he could care less, otherwise he wouldn't have an N4. If he cared less:
- he could have not bought the phone
- he could leave it at a bus stop and go on living
- etc. etc.
Now, I'm sure he could care a hell of a lot MORE about it, taking to the internet in fits of rage, driving to Mountain View and knocking on the front door and such. But still, he could also care less.
Just saying.
Received mine yesterday and it has zero flaw. I don't take the mini rattle as one as it comes from the camera (autofocus?) and all the phones I tested since learning that on this forum have it.
For those of you wondering if the bumper is worth 20 euros, it's definitely well made, perfectly fits the look of the phone and prevents the back from direct contact but... well, the phone has a perfect size for my hand and the bumper adds about 0.5 - 0.7 cm in width which makes it awkward to hold. I find myself removing it often when using my phone.
My 2 cents.
Sent from my Nexus 4 using xda app-developers app
Does your phone have touch sensitive issue?
Most people that received the initial batch also had zero issues. It's basically just a couple squeaky wheels that make things seem worse than they actually are.
Sent from my Nexus 4 using Tapatalk 2
Edit: you would never believe it from the way it looks but I would say majority of the people who ordered on the 13th got the phone within the 3-5 business day quote. Just as an example.
droidmakespwn said:
Most people that received the initial batch also had zero issues. It's basically just a couple squeaky wheels that make things seem worse than they actually are.
Sent from my Nexus 4 using Tapatalk 2
Edit: you would never believe it from the way it looks but I would say majority of the people who ordered on the 13th got the phone within the 3-5 business day quote. Just as an example.
Click to expand...
Click to collapse
I don't have any issues whatsoever from the 1st batch. The more you try to look for something to be wrong the higher the chance that something unnoticeable will begin to irritate you lol.
Zero issues with the first batch. But if these phones get better with each batch, imagine the 50th batch!
Sent from my Nexus 4 using Tapatalk 2
Got this tablet yesterday for x mas and all ready noticing the screen lift on the left hand side. I can get my nail between the Bessel and screen. It is within warranty for the store return, do u guys suggest returning it? Will it get worst?
Why wouldn't you return it? If it started to lift now it will only get worse. Take it back.
Sent from my Nexus 7 using Tapatalk HD
Dark Jedi said:
Why wouldn't you return it? If it started to lift now it will only get worse. Take it back.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Yeh cheers, guess i jus don't want to as it is my new toy and getting a new one means wait in till I return it till I can play with it more and enjoy in it but your right it'll get worst and niggle away at me. Ah well, thanks for the reply
NP and yeah its hard to put it down but you will thank yourself in the long run. Its a great device and for the price you can't beat it.I got mine as an early Xmas gift from my wife. I use it all the time now and my phone is just doing tethering duty.
Sent from my Nexus 7 using Tapatalk HD
Dark Jedi said:
NP and yeah its hard to put it down but you will thank yourself in the long run. Its a great device and for the price you can't beat it.I got mine as an early Xmas gift from my wife. I use it all the time now and my phone is just doing tethering duty.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Couldn't agree more, my galaxy note has been retired to backup device, luv the tablet, a wee bit disheartening about the screen but that should be fixed soon.
Mine also has screen lift issues. I got mine from Walmart and bought their two year warranty (got 10% off my purchase so it was like buying it from anywhere else) so I'll just keep using it until it gets real bad and then get a replacement.
Sent from my Nexus 7 using xda premium
I had some screen lift but pulled off the back tightened some screws took a whole 2 minutes and no screen lift now just don't tell Asus or Google you pulled off the back
Sent from my Nexus 7 using Tapatalk 2
I had this issue on my nexus 7 aswell Now I want a new nexus so can you tell me the best batch number with no screen lift problem. And is this problem is there in the 32 gb model ? Currently I am having the 16 gb one
Sent from my GT-I9100 using xda premium
Mebin Robin said:
I had this issue on my nexus 7 aswell Now I want a new nexus so can you tell me the best batch number with no screen lift problem. And is this problem is there in the 32 gb model ? Currently I am having the 16 gb one
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Dunno on the batch no but my nexus with the problem is 32 gigs
I bought the nexus at launch and went through three devices with such bad screen lift I could fit a dime under them. Gave up and decided to wait until Christmas - the one I just got is much better but the left side still is flush with the bevel. I'm just gonna keep it, I'm sick of returns. Last Asus tablet I'll ever buy that's for sure.
Sent from my Nexus 7 using Tapatalk HD
i have the nexus 7 32gb model i got for christmas and i noticed the left side the rim is almost flush with the bevel and the right isnt but it isn't really a problem for me you dont notice it, well at least i didnt until i read this lol
if you can put a nail between it then yeah you really need to return it, my problem comes and goes as it seems a bit...."moody".
I have a few friends with 16 and 32gb nexi and they haven't had the problem. I bought the first batch of 8gb ones
This issue has been going on since the tablet came out. It's really sad to see that asus hasn't fixed it yet. I'll be waiting until someone else makes a nexus tablet, i'm done with asus. They are dead to me
Thanks man works charm
Sent from my Nexus 7 using xda premium
Dark Jedi said:
Why wouldn't you return it? If it started to lift now it will only get worse. Take it back.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
For the record, I have a day 1 Nexus 7 with some minor screen lift that has not gotten worse at all. Some spongyness on one tiny part of the screen and that's it.
It's up to you Op. If minor screen lift is the only issue with the device you could always run the risk of replacing it with a device with more issues. If it bothers you enough, definitely try and get a device that is perfect. But if you only noticed the screen lift with a microscope due to the nuttiness that is these forums, you might be OK with what you have.
Sent from my Nexus 7 using Tapatalk HD
Just took the back plate off, and tightened the screws on the left side. No more screen lift,. carefully put cover plate back on , and I'm happy I did it.
Sent from my Nexus 7 using Xparent ICS Tapatalk 2
Nospin said:
For the record, I have a day 1 Nexus 7 with some minor screen lift that has not gotten worse at all. Some spongyness on one tiny part of the screen and that's it.
It's up to you Op. If minor screen lift is the only issue with the device you could always run the risk of replacing it with a device with more issues. If it bothers you enough, definitely try and get a device that is perfect. But if you only noticed the screen lift with a microscope due to the nuttiness that is these forums, you might be OK with what you have.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Ur quite right, I got an xperia play last year that after an hour using touch screen would muck up, spent a month replacing it and wait in for a return on it only to find its really a problem with xperia play in general, and I would b running the risk of a worst one, it does annoy me tho but it is only an ocd way, I'm sure it wouldn't get worst as its not so much the screen lift in from the unit but the unit rising above the left side of the bezel. I'm pass in the shop in a few days anyway, might try one return, if it has the same problem just stick with it as I don't want to spend another month with the hastle of returns, and I do have the years warranty with it anyway but I do think I've a point that I could return it and get something worst,
Well, you can try this if you want, it worked for me.
I say break it send it in and get a new one
You could have used the search function, found one of the myriad of threads that discuss the **** out of this issue and posted in that rather that clutter the forums with conversation that has been talked about before.
I always thought that one of the rules here on XDA is search first before making a new thread.
Little bug bear of mine wading through threads that have been done to death!
From my Nexus 7
I'm in bad need of a phone. I dropped my nexus and it killed the screen and the digitizer. It fell from high up probably 7 or 8 feet and landed screen down. It hit on rock's. The device isn't made very well in my opinion. Do not drop it,lol. I called VZW and had them add insurance 'thought I already had it'. I was gonna make a claim but found out that iv gotta wait 30 days before a claim can be made. I looked into Motorola exchange program, but you have to have 500$ so they can hold it untill they receive the damaged device and I don't have 500$ right now so that's a problem. I don't know if I can wait a month on a new device or not. Is there any other options for me to get my device replaced and avoid all this money and waiting? Thanks for any help
Sent from my HTC6600LVW using Tapatalk
mwebb34 said:
I'm in bad need of a phone. I dropped my nexus and it killed the screen and the digitizer. It fell from high up probably 7 or 8 feet and landed screen down. It hit on rock's. The device isn't made very well in my opinion. Do not drop it,lol. I called VZW and had them add insurance 'thought I already had it'. I was gonna make a claim but found out that iv gotta wait 30 days before a claim can be made. I looked into Motorola exchange program, but you have to have 500$ so they can hold it untill they receive the damaged device and I don't have 500$ right now so that's a problem. I don't know if I can wait a month on a new device or not. Is there any other options for me to get my device replaced and avoid all this money and waiting? Thanks for any help
Sent from my HTC6600LVW using Tapatalk
Click to expand...
Click to collapse
You can buy a mint, used one on Swappa for about $270.
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
cam30era said:
You can buy a mint, used one on Swappa for about $270.
Click to expand...
Click to collapse
Good advice, I'm gonna see if I can go the repair route first then keep swappa open as my last resort.
Sent from my HTC6600LVW using Tapatalk
scryan said:
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
Click to expand...
Click to collapse
I have a galaxy note 2 that's been through hell and back and it still works great but the SIM card slot is damaged. The digitizer on the note 2 is exposed but still works great. When I dropped my N6 the rock's were pea gravel not great big rock's. Before I dropped the N6 the usb port was very loose.
Sent from my HTC6600LVW using Tapatalk
Doesn't Motorola have a fixed rate of 175$ or something like that to fix your phone out of warranty? That's still way cheaper than buying 2nd hand...
Sent from my Nexus 6 using Tapatalk
Tenhi said:
Doesn't Motorola have a fixed rate of 175$ or something like that to fix your phone out of warranty? That's still way cheaper than buying 2nd hand...
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Yeah I believe they do, but right now my hands are tied because about every dime I get goes towards Christmas. I'm looking around online to way my options. Thank you
Sent from my HTC6600LVW using Tapatalk
scryan said:
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
Click to expand...
Click to collapse
(facepalm)
I was looking on the Motorola website, and they have 2 options for replacing a damaged device. 1st one is the standard exchange were you send in you're damaged device first then they will mail out a like new replacement but it doesn't say anything about being charged a fee. The 2nd one is secured standard exchange, were you provide them with you're credit card info and then pay a $24.99 fee then they put a $500 tax hold on you're card, then they mail out the like new device. Then you have 5 days after receiving you're like new device to mail them the damaged device. Once they receive the damaged device then they release the $500 tax hold on you're card. I like option 1 best. Due to the holidays I'll have to wait untill Monday the 30th before I can contact Motorola about my options.
Sent from my HTC6600LVW using Tapatalk
scryan said:
You dropped it 8 feet on to rocks, are surprised it doesn't work, and that's why its not made well?
What phones have you had success with in that situation?
Click to expand...
Click to collapse
Deleted
Wow you drop any phone from that high and about 99% of device will be broken beyond repair. To be honest from your posts it just sounds like you need to be more careful with your devices. I have dropped my device maybe 3 times and not even a scratch. With the right case you should be ok from a height of about 3 feet or so.
Try not to leave your phone in your pocket when you go up on the roof to clean the gutters.
Sent from my Nexus 6 using Tapatalk