Ok so I have a Lumia 900 and am considering the 920. What would kill the deal are issues with Exchange Server 2003 (work uses it, so I don't have a choice). I can't download attachments, and certain emails (the most critical ones) come through as having blank bodies (with no preview). I can't really find what the issue is with the blank emails, as I've been searching for a while. I'm thinking maybe the emails are HTML format but I thought they were rtf but whatever.... Server-side IT has made it clear the emails are going to be served up how they are, period. The emails can be viewed in Outlook 2007 and 2010 without appearing blank, and if they are forwarded from my phone (where they appear blank), they will forward as blank emails no matter where I send them. The long and short of it is that they don't work and I need them to. Here seems to be a site that maps out some of the known incompatibilities: Exchange ActiveSync Considerations When Using Windows Phone 7 Clients
So, my question is, will WP8 use a different EAS client which will alleviate the issues seen between WP7.* and Exchange Server 2003?
ragingclue said:
Ok so I have a Lumia 900 and am considering the 920. What would kill the deal are issues with Exchange Server 2003 (work uses it, so I don't have a choice). I can't download attachments, and certain emails (the most critical ones) come through as having blank bodies (with no preview). I can't really find what the issue is with the blank emails, as I've been searching for a while. I'm thinking maybe the emails are HTML format but I thought they were rtf but whatever.... Server-side IT has made it clear the emails are going to be served up how they are, period. The emails can be viewed in Outlook 2007 and 2010 without appearing blank, and if they are forwarded from my phone (where they appear blank), they will forward as blank emails no matter where I send them. The long and short of it is that they don't work and I need them to. Here seems to be a site that maps out some of the known incompatibilities: Exchange ActiveSync Considerations When Using Windows Phone 7 Clients
So, my question is, will WP8 use a different EAS client which will alleviate the issues seen between WP7.* and Exchange Server 2003?
Click to expand...
Click to collapse
Interesting question. I will post this internally with the Exchange product group and see what I get back. I have a few clients myself that are using Exchange 2003 and this would be a deal killer for me as well.
Talderon said:
Interesting question. I will post this internally with the Exchange product group and see what I get back. I have a few clients myself that are using Exchange 2003 and this would be a deal killer for me as well.
Click to expand...
Click to collapse
Thanks, I appreciate that.
Also, if there are any viable workarounds for the HTML mail thing, I'd be all ears about that too. I've been holding on to WP for a while hoping something would come through resolving whatever incompatibility is responsible for that, but no dice so far. I'm not sure what the deal is with attachments, sometimes they work and sometimes they fail, so I'm not sure if that's resolved or if the PEBKAC, but that's a much less severe issue for me anyway.
Bottom line is I've been squeaking by without having to be able to read these emails on my phone, but it has caused some issues for sure. I'd love to get the 920, but unfortunately this is a deal breaker issue. Sucks. I'm really hoping the EAS client in WP8 is reworked and free of that particular incompatibility.
Giving this post a bump as I would like to find out whether WP8 has the same issues regarding the download of attachments in combination w/ Exchange 2003 and EAS.
Would be great if Microsoft provided an update for this article (http://social.technet.microsoft.com...tions-when-using-windows-phone-7-clients.aspx), but I guess we'll be quicker finding out ourself.
I have had my 920 for about 3 weeks now and I am using connected to my work office 2003 server without any issues.
Never had any problems with blank email or attachement.
There was a bug a while back that caused replies and forwarded emails on Exchange 2003 server accounts to have blank bodies but that was a long time ago and I'm fairly certain the OS build the lumia 900 came with had this fix in it. I imagine your phone has the latest updates so it can't be that.
It might be something with the servers Exchange configuration that's causing this because except for that bug I mentioned I've never had this issue with my 2 Exchange 2003 server accounts. No way of knowing if the problem has been fixed without getting a new phone on that Exchange server.
I think the attachments might have started working at some point, but HTML formatted mail did not work up until the point where I got rid of the 900 a couple weeks ago. I don't know of an update since then which would have fixed it but emails in the format generated by my company's issue tracking system all always arrived with blank bodies. Pretty sure it is the HTML format incompatibility confirmed by MS themselves.
Those same emails arrive on iOS, Android, and the desktop client just fine. I've inquired directly with MS about whether WP8 would be capable, but I've received nothing back. Server side IT confirmed it wasn't anything on their end (taken with a grain of salt of course but they're pretty competent). I guess I could go to the AT&T store and set up my email on one of the display units to check but I just decided to get a different phone.
I'd still like to know if it'll be an issue though. Who knows, I might pick up the 920 in the near future if I end up not keeping the Note2.
Sent from my SAMSUNG-SGH-I317 using xda premium
What type of issue tracking system are you using? Might be an interesting question for other people considering the combination.
We call it SOFA, not sure if that's the name of the engine itself or if it's our own acronym. I'd have to check.
Sent from my SAMSUNG-SGH-I317
Related
Hello all,
I need to have instant notification of my emails and thought the only way was Blackberry until I heard of Push Email.
I have a K-Jam with the latest imate os. I've read that this version has push email with it but cant see it in the programs or anything.
What do I need to install etc to recieve emails from my ISP. What backend setup do I need? I have a pop 3 account that is web based too and i am on the O2 network in the UK
Thanks for your help guys.
Scaseman
Hi,
Push Email (or "DirectPush" as Microsoft seem to call it) only works in conjuction with an Exchange server I'm afraid. It doesn't work with POP3 boxes.
There are probably some companies offering POP3-->Exchange services for people like yourself wanting push email who don't have Exchange (or there will likely be some) but I don't personally know of any at the moment.
DirectPush works by connecting to an HTTP server (Exchange) and keeping the connection open/idle until something changes then a ActiveSync is performed. The POP3 protocol simply doesn't have anything to allow you to keep it open without sending something constant to keep it alive which would seriously add up on the traffic.
thanks xanth
I'm actually gonna have an Exchange Server 2003 soon. I read that I need SP2 installed aswell
Where do I go from there then? ie configuring my k-jam.
Configuring the mobile devices themselves isn't particularly hard. When you set up the sync instead of syncing with Outlook you specify with an Exchange server and just follow the prompts. It seems to connect/realise DirectPush (SP2) is available and that's it. You configure the schedule... and away it goes.
I found setting up the server was the hardest part. Well not hard, just more time consuming. You'll want/need to create you own SSL certificate (which will need installing on the device) unless you're purchasing a commercial one and configure the IIS timeout value (I'm still experimenting with this one) and then finally actually turn on DirectPush from System Manager. I think that was pretty much it though. Configuring Exchange etc in the first place takes more time than setting up push.
I'll have a pop and let you know..... thanks
I am trying out a commercial hosted exchange service (www.utica.nl) now.
This works very wel, but it has a price too: 5.95 euro per month for the lite package/
Push Email works very good.
As an alternative I am thinking about setting up my own exchange server and having my company-email and calendar forwarded to that one.
What do you advise to run exchange 2003 SP2:
- Windows version / SP?
- Hardware
(I am on a 20Mb down / 2Mb up broadband connection wich allows me to run servers, so there is no issue)
Well you'll need Windows 2000 or 2003 standard server or higher (won't run on a non-server platform), but see this link for full requirements:
http://www.microsoft.com/exchange/evaluation/sysreqs/2003.mspx
I am curious though, how will you forward Calendar events (and contacts?) from one system to another please? I'm not sure I'll ever want to do that, but certainly sounds like something worth knowing!
Cheers!
What would the GPRS cost be to have this open/idle connection active all day and night. Would it send check data every few minutes?
I only ask as my contract talk plan gives me 100KB of data a month for free but after that I pay in chunks.
Thanks
Ben
Here's a paper you cna read...
Mines seems to use between 6kb and 9kb an hour when idle. I wouldn't take that as a rule, just my personal experience. Obviously it goes up a lot more when the actual emails come in!
Wow that's a fantastic guide! Should be put on a new post/stickied or something! Thanks for the files!
Xanth,
That's like 5.5MB a month without a single email going over!
Guess I wont be switching it on then.
Thanks for your reply.
Ben
Well it could just be down to me having flakey service or something and it reconnecting a lot (I haven't noticed that though), but the 6 to 9 kbytes was from running GPRS Monitor and running a report and looking at the overnight hours where I know I didn't get any emails for hours on end.
Router settings
The other thing that is going to make a difference would be the setting on the server. The longer the session can be kept open between the router and the phone the least amount of data that will need to be transfered. For example 15 minutes seems a common amount of time to keep the line openm, at the end of those 15 minutes your phone will initiated a new connection i.e. traffic. Obviously the more often it does this the more traffic generated and the more power needed.
Can i push task or agenda items which are located on the public folders?
scaseman said:
Hello all,
I need to have instant notification of my emails and thought the only way was Blackberry until I heard of Push Email.
I have a K-Jam with the latest imate os. I've read that this version has push email with it but cant see it in the programs or anything.
What do I need to install etc to recieve emails from my ISP. What backend setup do I need? I have a pop 3 account that is web based too and i am on the O2 network in the UK
Thanks for your help guys.
Scaseman
Click to expand...
Click to collapse
The reason you want push is to receive an e-mail sent to you IMMEDIATELY The problem I see with push mail is you can't really use forwarding between services because it adds delays that defeat the point of it. It is not essential to have Exchange but most current systems employ it
So you need to implement push using your current e-mail address and provider for best performance
For example if you use a specific e-mail address for all your mail that is what you need to access if you don't want to change your e-mail address
If your e-mail provider uses IMAP there is a solution. It started off fairly shakey but has got quite reliable - it's vgsmail (www.vgsmail.com\ppc)
It uses IMAP idle to connect to your current e-mail (assuming IMAP support) and WORKS
As said using this is the best way of avoiding changing e-mail address and low cost (just data costs) - uses 3or4MB a month just to work - but if you're using your pda for mail you need to be on a good tarriff --- say T-Mobile web'n'walk - soon to become ulimited.
It takes about 10-30 seconds from an e-mail being sent to my PDA notifying me --- all for a one off cost of $21
scaseman said:
Hello all,
I need to have instant notification of my emails and thought the only way was Blackberry until I heard of Push Email.
I have a K-Jam with the latest imate os. I've read that this version has push email with it but cant see it in the programs or anything.
What do I need to install etc to recieve emails from my ISP. What backend setup do I need? I have a pop 3 account that is web based too and i am on the O2 network in the UK
Thanks for your help guys.
Scaseman
Click to expand...
Click to collapse
The reason you want push is to receive an e-mail sent to you IMMEDIATELY The problem I see with push mail is you can't really use forwarding between services because it adds delays that defeat the point of it. It is not essential to have Exchange but most current systems employ it
So you need to implement push using your current e-mail address and provider for best performance
For example if you use a specific e-mail address for all your mail that is what you need to access if you don't want to change your e-mail address
If your e-mail provider uses IMAP there is a solution. It started off fairly shakey but has got quite reliable - it's vgsmail (www.vgsmail.com\ppc)
It uses IMAP idle to connect to your current e-mail (assuming IMAP support) and WORKS
As said using this is the best way of avoiding changing e-mail address and low cost (just data costs) - uses 3or4MB a month just to work - but if you're using your pda for mail you need to be on a good tarriff --- say T-Mobile web'n'walk - soon to become ulimited.
It takes about 10-30 seconds from an e-mail being sent to my PDA notifying me --- all for a one off cost of $21
My hosted exchange trial gave e my answer: not gonna work the way I want it. The trouble is with the forwarding of calendar events (that what i want it for).
So setting up my own server will not bring any relief either.
Waiting for my company to support push or me getting a business Blackberry subscription.
Good to try anyway.
does anybody has any experience with this vgsmail stuff?
my e-mail provider supports imap and I could live with a delay of 30sec....
hi, Guys
I am using O2 XDAII unit now, and I am going to push an email to the XDAII thru GPRS. I've seen you guys' discussion above, it really gives me a clue to do the further research.
hi, Edsurb, Re: "Waiting for my company to support push or me getting a business Blackberry subscription", does it mean there are 2 ways to push an email?
(1) We can set an MS Exchange Server 2003 then do some setting in both Exchange server side and the XDA unit, I wonder if the XDA unit can get the email thru GPRS once after the email is sent, how long will it be delayed, how much it costs, it seems it is a way that the XDA unit checks the Exchange server periodically while not a true push, right?
(2) To get a blackberry subscription. Is it a true push? Can a XDAII unit get a blackberry subscription from O2 network?
Thanks a lot for your help!!!
I have searched all weekend for a solution to this with no luck.
I upgraded my TILT to the new official ROM.
I am using exchange server for my email.
When I am using the device or sometimes when I start to use it, a window is opened full screen with the title "Activesync." The form has a big empty rectangle in it.
I know the device is "syncing" however , i don't want it moving to the top of everything I am working on.
Is there a way to hide this function?
Thanks
If im not mistaking, there is a setting in kaiserTweak that allows you to do this
I have been through KaiserTweak and haven't found it.
Do you know which setting?
KD8DNS said:
If im not mistaking, there is a setting in kaiserTweak that allows you to do this
Click to expand...
Click to collapse
yes, i would like to know as well...i have never seen this before
Well I discovered the cause of the window popup... This empty activesync dialog is actually an error received from the exchange server, specifically exchange server 2007.
There is a known BUG that Microsoft has been working for the last few months that occurs between WM6.1 and Exchange server 2007. If you mail from your phone on your exchange account, it will send the mail, however the mail remains in your PPC outbox that results in sending the mail again upon the next server sync. The mail never leaves your outbox - resulting in the error dialog, and the mail sending over and over - 26 times for me last night to a group of 20+ people.
I may have to downgrade my Tilt to WM6.0, unless I can find a magical way of deleting the email from the PPC outbox after it is sent....
thex said:
Well I discovered the cause of the window popup... This empty activesync dialog is actually an error received from the exchange server, specifically exchange server 2007.
There is a known BUG that Microsoft has been working for the last few months that occurs between WM6.1 and Exchange server 2007. If you mail from your phone on your exchange account, it will send the mail, however the mail remains in your PPC outbox that results in sending the mail again upon the next server sync. The mail never leaves your outbox - resulting in the error dialog, and the mail sending over and over - 26 times for me last night to a group of 20+ people.
I may have to downgrade my Tilt to WM6.0, unless I can find a magical way of deleting the email from the PPC outbox after it is sent....
Click to expand...
Click to collapse
umm...are you sure about this, what about the people that have never used an exchange setup. or are you saying that by default, that the phone is trying to connect to an exchange server?
What I am trying to say is if you are using an exchange server for you email - as I do for work, then this bug occurs only for the OUTLOOK mail.
I have two yahoo accounts and one gmail account and I do not get this "stuck" sent mail in the outbox. Only in the OUTLOOK mail that communicates with the company exchange server.
Sorry for the confusion...
Well, I have to downgrade back to 6.0. Bummer! I was enjoying the battery life from the new radio in the ATT6.1 rom.
I sent one mail from my device, went straight to the OUTBOX to delete the mail - and during this 30 second time frame, it sent the mail 5 times!
Just a warning, if you are using exchange server 2007 - do NOT upgrade to 6.1. Sending mail is just broke.
I use WM 6.1 and ES 2007 without issue, never heard of this bug. Do you know anyone else at your job with the same issue?
another issue
hi i have another issue with AS and i cant seem to find anyone else with the same problem. while syncing music/videos with wmp11 on vista the connection is always lost about 1/4 the sync list. anyone know about this?
marty...
Yes I do. Someone just got a TILT for work that came with 6.1 already installed. He has the same issue with the email.
I have searched all weekend for a solution to this with no luck.
I upgraded my TILT to the new official ROM.
I am using exchange server for my email.
When I am using the device or sometimes when I start to use it, a window is opened full screen with the title "Activesync." The form has a big empty rectangle in it.
I know the device is "syncing" however , i don't want it moving to the top of everything I am working on.
Is there a way to hide this function?
Thanks
thex
I don't use exchange server myself but have you tried changing your schedule settings to sync manually. I beilve it's in activesync/menu/schedule
HBEAR,
Yes I have. I tried setting it to exclusive. Heck, I even mapped the PPT button to show the today screen to get by the popup.
The popup you are seeing is the error from exchange server. When you send mail from the exchange account, the mail will get stuck in the outbox and keep sending until you delete it yourself.
Our company is going to implement the Microsoft patch to fix this in the middle of October. I couldn't wait, so I downgraded back to 6.0. TF2D works great on it. However, now my battery drains fast again.
I looked through the forums to see what radio and SPL that could be flashed for a 6.0 rom but everything I found was for 6.1. So I am using the unbloated ATT rom.
Man i miss the 6.1 radio!
It's taken me a while but now I am convinced that no matter if I have my Fuze connected to charger or not, every morning is it hung up on email "disconnecting" and I usually have to soft boot. Sometimes I can change applications, sometimes it won't let me, to cause the email program to resume. I have it set to periodically check my email every 2 hours, and it does get some email, but then hangs and doesn't get the rest until I can un-hang it. Anyone know what the problem is? I'm using the original ROM. TIA
Solution?
Did you ever find a solution for this?? I am having the same problem...
Regards,
Joao
No.
The only thing I can do is whenever I want to get email is to either reboot or sometimes I can force is to disconnect, select a different email account and try to log in.
May be,just may be, you have a 'bad' email(s) in your inbox. It affect the sync process.
I once had this problem with my windowslive live account, I cleaned my inbox and I wz able to sync normally.
This is just a probablilty,,,
Xue v.2 said:
May be,just may be, you have a 'bad' email(s) in your inbox. It affect the sync process.
I once had this problem with my windowslive live account, I cleaned my inbox and I wz able to sync normally.
This is just a probablilty,,,
Click to expand...
Click to collapse
Not likely. This has been going on for over 5 months, and I only store mail for 3 days. Sometimes I have to delete the account completely from the Fuze, and start over new. Then it will work for a while. Very frustrating, especially coming from Blackberrys which worked flawlessly for over 5 years.
by the mean 'inbox' i meant about server inbox,,,
well, blackberry sell its email service since 5 years ago, while WinMo OS introduced this pushmail service like,,, a year?
but still, we HTC owner deserve more
HTC: when beauty meets intelligence and power,
Blackberry: email, email, email, email, and prestige,,, LoL
(I'm an iPhone and BB hater LoL LoL, a lot of ppl in my country bought those devices only for its prestige,,,sigh)
Xue v.2 said:
by the mean 'inbox' i meant about server inbox,,,
Click to expand...
Click to collapse
I know you meant server inbox. But, if I make a new, identical account, it works, even though I make no changes to the server, so I do not think it is anything on the server.
Xue v.2 said:
well, blackberry sell its email service since 5 years ago, while WinMo OS introduced this pushmail service like,,, a year?
Click to expand...
Click to collapse
I am not using any "push mail" service. I simply have the HTC poll the different email servers to see if there is any email at a preset periodic time. It usually "hangs" on the same account, even though I have two accounts on the same server. But, I do poll the "problem account" more frequently than the other account, so it may just be the law of probabilities. In any case it is quite frustrating, especially since is seems you and I are the only ones with this problem.
Actually, my problem is a bit different than yours, my phone was never 'give up' on retreiving emails from google and yahoo (which use IMAP4 idle connection). It just has an issue with live account sync.
And the problem was solved (by cleaning my live inbox)
I googled about this winlive issue, and turned out I have lots of comrades LoL
Hello Everyone,
I am a recent addition to the WinMo community and to the X1 bunch in particular.
I have been messing about with my new Xperia (hardSPL, Custom ROM etc. etc.) and I seem to have run into a shortcoming that is WinMo related and not ROM related.
Apparently (I have searched the forums for this quite extensively) there is no way to have a notification (sound or vibration) to inform me when an email has been pushed from an exchange server directly to a subfolder of my inbox, based on a server side rule (i.e. having all the emails sent from my office go directly to my inbox subfolder that is labeled Work Emails).
I am sure plenty of people here have exchange accounts with subfolders, so there must be a solution. Moreover, I cannot understand how this feature is present on email clients for Symbian devices for Microsoft Exchange but is not supported in Microsoft's own Pocket Outlook (RoadSync for Symbian has this feature).
So far I have found the following 2 work-arounds (i would not define them solutions):
1) FlexMail 4. I have not tested it myself but apparently it does notify subfolder emails. However I don't like the idea to spend money on an application that cannot be integrated in TF3D or SPB.
2) http://www.blackmonlabs.com/faq.html; This is a small app specifically ment to fix this issue. However it is not compatible with any of the shells for WinMo 6.1.
So here I am asking the community the following question:
Is there any way to fix this?
Is this fixed in WinMo 6.5?
I am not a programmer, but it would appear bizarre that there is no way to associate a notification to an email, simply because it does not appear in the inbox but in a subfolder of the inbox.
Please help a newb ;-)
P.S. I don't mind paying for a solution. As long as I don't have to give up any functionality of the ROM simply to get the phone to vibrate when I receive an email to my subfolders.
Mate, I understand your frustration!
I have found this a pain since I had my first windows mobile device (Orange SPV - and the 14 devices since!) and have given up on M$ ever fixing it (if they see it as a problem!).
To answer your question, No it is not working in 6.5 either.
Here's hoping that it will in Mobile 7 but I ain't gonna hold my breath!
@Sganatra
This is really bad.
I am hoping someone is going to post and shed some light. What I don't understand is the fact that from a coding point of view this would seem as a trivial matter. All that is required is to extend the settings applicable to the inbox to all the subfolders, in such a way that if a new message in the inbox triggers a vibration and graphical notice the same applies to a new message in a subfolder.
However, the fact that there seems to be no fix for this is very problematic....I have 5-6 subfolders for my email account. All the business people I know use multiple folders...I would go insane if i did not have an automatic way of sorting incoming messages....
I guess I will have to work out a way to get around this problem.
Can someon confirm that FlexMail 4 positively notifies emails to subfolders?
Any other email client for WinMo is most welcome as well.
Thank you
Ok, someone has suggested installing second today and using the blackmonlab software therein.
However, this still appears to be a less then optimal solution.
I am thinking about putting a bounty on this, I am willing to pay for a cab/registry fix/hack ....whatever really, that will give me notifications/alerts for email received in my exchange subfolders.
Hey, m8, I am facing your same problem.. It is unbelievable! Did you find any solution?
Thanks
Hi All
I use "X826" Rom and get notification as soon as mail is send from Exchange server to my X1.
Work 100% - Best Rom that i have used
Z69
So far I am really loving my Windows Phone but I have little thing thing that is nagging at me. Has anyone noticed an inconsistency in email push. Has anyone else noticed this? I have my live, gmail, and exchange syncing and they are all set to sync when mail arrives. I've noticed it because I can get notified on my desktop that I have mail in exchange and sometimes my phone doesn't notify me until 15 minutes later.
I only use exchange (2010) and my phone normally get it before my desktop.
cajuncartfan said:
So far I am really loving my Windows Phone but I have little thing thing that is nagging at me. Has anyone noticed an inconsistency in email push. Has anyone else noticed this? I have my live, gmail, and exchange syncing and they are all set to sync when mail arrives. I've noticed it because I can get notified on my desktop that I have mail in exchange and sometimes my phone doesn't notify me until 15 minutes later.
Click to expand...
Click to collapse
In some corporations (like mine) the Exchange Server has two separate instances -- one for the corporate network and one specifically for the mobile device support. Synchronization between the two servers is not instantaneous, so there can be delays (both ways) between when emails are received on each platform. Sometimes, the Activesync software (used to support the mobile devices) can introduce delays as well.