Today my phone was stolen out of my hands. Who do i have to call to get my imei blocked? The phone is Unlocked.
I tried to use Samsung Drive but it just says fail when trying to locate or find the phone.
Thanks for any help
for dive to work the option has to be enabled on the phone.. only then u can track it using the Samsung page
report to police.. may be they can give ur imei to network providers for detection
I had the service enabled for Samsung.
I guess the phone need data connection for it to be tracked. if is off or no sim then it won't be possible. may be wait for some time and check the dive page again.. but do report it
Also make a police complaint.
Not sure
Will i have to call Samsung to block my imei on the phone, or the carrier sim that was being used?
My phone is unlocked. I have also found the imei on the box.
Thanks for any help
Nazeiro said:
Will i have to call Samsung to block my imei on the phone, or the carrier sim that was being used?
My phone is unlocked. I have also found the imei on the box.
Thanks for any help
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why do you want to lock its imei. if you want your line to blocked so thief cant call from your line you have to call carrier and make your line closed and this one is a must.
if you want totally to block your phone so yes imei must be blocked but this can only be done with police complaint.
Related
I recently lost my cellphone but good thinhg is, I installed the mobiucare which is a phone locator. I want to send a command but they change the phone mumber. There's this feature about mobiucare that will notify me when sim card is changed but it just send me a sim card number, not a phone number. Is there a way to decrypt this?
Sent from my GT-I9000 using Tapatalk 2
First of all, I know nothing about this specific app, mobiucare. If it is so that you may somehow command this app to sms you or make a call to you then you should get the number.
What info you got is probably IMSI? These do not contain the phone number itself, phone number is assigned by the network operator equipment. You can probably find out network operator company that issued this SIM from the number.
Your best bet will be to let your local police know this I suppose. They shall contact network operators and will find out the phone by IMEI or by this SIM information you have.
andres_a said:
First of all, I know nothing about this specific app, mobiucare. If it is so that you may somehow command this app to sms you or make a call to you then you should get the number.
What info you got is probably IMSI? These do not contain the phone number itself, phone number is assigned by the network operator equipment. You can probably find out network operator company that issued this SIM from the number.
Your best bet will be to let your local police know this I suppose. They shall contact network operators and will find out the phone by IMEI or by this SIM information you have.
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"android lost" is an app u can pusb to your phone from your google account assuming your phone was logged into your google account
then you can use it to locate your phone on map..or take pic of person using the phone ...or check msgs calls...too much to mention
notify provider and they will block the imei to stop the phone ever being used
andres_a said:
First of all, I know nothing about this specific app, mobiucare. If it is so that you may somehow command this app to sms you or make a call to you then you should get the number.
What info you got is probably IMSI? These do not contain the phone number itself, phone number is assigned by the network operator equipment. You can probably find out network operator company that issued this SIM from the number.
Your best bet will be to let your local police know this I suppose. They shall contact network operators and will find out the phone by IMEI or by this SIM information you have.
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Click to collapse
All I wanna do is know the phone number replaced and I can remotely locate,lock,wipe, and alarm the phone through an SMS.
Sent from my GT-I9000 using Tapatalk 2
Install the app cerberus to track down the phone when it is stolen or lost
After I flashed hello bean I got th message about my imei, and when I checked it wasn't right, but I I can still make calls and my phone functions normally. I was just wondering why it is important to restore it and if you can point me to a thread that explains how to do it. (I have backups)
Thanks
master2828 said:
After I flashed hello bean I got th message about my imei, and when I checked it wasn't right, but I I can still make calls and my phone functions normally. I was just wondering why it is important to restore it and if you can point me to a thread that explains how to do it. (I have backups)
Thanks
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IMEI is your phone DNA. It's what makes it unique to another cellphone. This is the number that is assigned in your provider account. If you lose or get your phone stolen they block this IMEI so people can't use the phone anymore since its tagged. If you modify your IMEI and your provider sees the change they can believe your phone was stolen/tempered OR you could get a IMEI marked as stolen and your provider will cut you off. The IMEI is also used for tracking in emergency situation. If they look for 3514856147 and your phone report a IMEI like 998775258 there won't be a match. The E911 can locate you via your GPS location as its sent on every call but your provider won't be able to triangulate your location to report it to the authorities with the incorrect IMEI.
This is why you need to return with your real IMEI both for your safety and keep your phone working.
Would anyone be willing to share their imei numbers. Mine is being denied for repair
Are you sure that is going to help?
Once they get your phone they will see the IMEI doesn't match what you told them.
KidJoe said:
Are you sure that is going to help?
Once they get your phone they will see the IMEI doesn't match what you told them.
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Well my problem is my moto x is completely shattered so I can't use it or check my imei which is why it won't work. I am trying to request a repair but you cannot request one without an imei. Since my moto is broken I doubt they can see that imei dosent match. If you could share yours with me it would really help man.
@A man on a forum
Do you have the box? the IMEI is on the label affixed to the end flap.
Did you join for the Moto Feed Back Network? if so, your IMEI is in your Moto profile.
Does your phone power up? If so, put it in fastboot mode. then on your pc... mfastboot getvar all will report your IMEI.
And sorry, I'm not comfortable sharing my IMEI.
EDIT: another possible way... visit -> https://motorola-global-portal.custhelp.com/app/home/ and sign in. Use the My Stuff icon in the upper right.
And last but definitely not least... sign into -> https://www.google.com/settings/dashboard and scroll to ANDROID section, your android devices should be listed under there. You can view its IMEI there.
Your provider should also have a record of the IMEIs you have used with your account. Regular customer service may or may not have access to the list though.
Its either you're lying and trying to steal someone's IMEI.... Or you and Customer Service are too dumb to check the IMEI printed on the Sim Tray.
Pop out your Sim Tray, the IMEI is printed right on there.
Sent from my XT1053 using XDA Free mobile app
Discussions about sharing or changing the IMEI number is not allowed on XDA.
Thanks.
Thread Closed
Hi to all
I have a Stock AT&T Note 3 on KitKat, And I bought the unlock code from a website and the Code was working fine
I sent my phone to the Samsung repair center in TX to fix the memory card slot problem.
After a week they sent the phone back to me, and Of course the phone is back to the original settings
When I turned on the phone and inserted my T-mobile Sim card, the phone is asking me for the network
unlock code, so I entered the same code that I used before and it is not working ...
Thanks
You probably didn't get the exact phone you sent them. They probably sent a different one. Check for an old receipt, or the original box for the imei code. See if it's different then the new one. It most likely is. If it is, you will need to obtain a new unlock code.
I checked the IMEI number and they matched
I also thought of that it might have to do with the unlock code
so I ordered another Unlock code from a different site
and it turned out to be the SAME Unlock code from the other site !!
Yes there's only 1 unlock code per imei. It doesn't matter where you obtain the code, it will be the same.
I hate to tell you this, but you'll need to contact the warranty dept and probably send the phone back. Again :'(
440bro said:
Yes there's only 1 unlock code per imei. It doesn't matter where you obtain the code, it will be the same.
I hate to tell you this, but you'll need to contact the warranty dept and probably send the phone back. Again :'(
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Do you think this has anything to do with the Region lock restriction ?
No I don't believe it to be related to region lock.
Check one more thing for me please. Verify that the imei of the phone is what you believe it to be. Open settings and in "about phone" check under status and verify the imei is what you think it is. You can also Press * # 0 6 # on your keypad, Press 'Call' or 'Send' as if making a call. Your IMEI number will be retrieved and displayed on your screen.
440bro said:
No I don't believe it to be related to region lock.
Check one more thing for me please. Verify that the imei of the phone is what you believe it to be. Open settings and in "about phone" check under status and verify the imei is what you think it is. You can also Press * # 0 6 # on your keypad, Press 'Call' or 'Send' as if making a call. Your IMEI number will be retrieved and displayed on your screen.
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Yea.. they are the same.. I still have the original box and they matched !!
I am contacting Samsung right now, let see what they can do about it
Ok, keep us posted please. And good luck!
440bro said:
Ok, keep us posted please. And good luck!
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do you know anything about this ?
NOTES: If you have a Samsung Galaxy S3, S4, Note 2, Note 3 or your Android version is Android 4.4 (KITKAT): All SAMSUNG devices manufactured after the date of JULY 2013 and Samsung devices running on Android version is Android 4.4 (KITKAT) are subject to REGION LOCKING. If your phone has been used previously with the original carrier, this will not apply to you. However, if your device is BRAND NEW, your must activate it with the original carrier. If your Samsung device becomes Region locked, you will not be able to fully factory Unlock your Samsung devices so it can be used internationally. Even the correct code will not work anymore. In order for your Samsung device NOT to be region locked, you MUST activate (FIRST USE) your S3, S4, NOTE 2, NOTE 3 with your ORIGINAL carrier at least ONCE to take your region lock OFF. After your Region lock is off, you can Sim Unlock your device via Unlock Code. All Canadian Carriers are NOT subject to Region Locking. All USA and European Carriers ARE subject to Region Locking. Region lock is removed automatically after you activate your device with its original carrier. Make some calls before unlocking. (Insert an active original sim card into the device and make a few calls to activate the phone and bypass the region lock. Once you've activated the phone, you can input the unlock code.)
Well after reading that I'm amazed. I believed region lock was based on where you lived and used the phone. Like a person in Europe couldn't use an at&t phone overseas until it was used in the states. I was unaware a person in the U.S. had to do the same if they were using it in the U.S. but with a different carrier. My apologies.
You wouldn't happen to know anyone on at&t would you? Maybe a Samsung rep in bestbuy can help you with borrowing an at&t sim and making a call or 2 on your phone.
440bro said:
Well after reading that I'm amazed. I believed region lock was based on where you lived and used the phone. Like a person in Europe couldn't use an at&t phone overseas until it was used in the states. I was unaware a person in the U.S. had to do the same if they were using it in the U.S. but with a different carrier. My apologies.
You wouldn't happen to know anyone on at&t would you? Maybe a Samsung rep in bestbuy can help you with borrowing an at&t sim and making a call or 2 on your phone.
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I tried to use someone's ATT sim and it doesnt work
Also Samsung is telling me that "as you have unlocked the device from third party site , and this is not considered as official unlock for the device"
I might bring the phone to bestbuy and let them check it out.. since the phone is still under Warranty
There's defiantly something wrong if an at&t sim doesn't work. Are you the original owner? If not do you know the original purchaser? It could have been blacklisted.
440bro said:
There's defiantly something wrong if an at&t sim doesn't work. Are you the original owner? If not do you know the original purchaser? It could have been blacklisted.
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The phone is working Fine with an ATT sim card, it has signals
it is just that it is not working after I inserted my tmobile sim card
and entered in the unlock code... So the imei should be fine !
I believe you need approximately 5 to 15 minutes of use on an at&t sim card from my previous readings of other user experiences.
440bro said:
I believe you need approximately 5 to 15 minutes of use on an at&t sim card from my previous readings of other user experiences.
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Will try that out.. I am running out of solutions !!
Hi guys, recently i bought a T-mobile galaxy s6 from craigslist, i checked the imei and it was clean nothing wrong with it at all.
The phone is completely stock not even rooted. But the thing is the imei number under the settings is different than the one underneath the glass cover in the back. Both imei numbers are clean. The phone is locked right now and i can't use it for my at&t number. I talked to T-mobile customer service and they said that the phone should be unlocked with the imei number on the back of the phone. But when i gave them the imei number from the settings they said that it is invalid and won't show up in their system or data. So, I called Samsung and they said they won't be able to do anything at all, i just have to call T-mobile, but T-mobile is telling me to call samsung, and its just going through a cycle a stupid one. Both are knows for bad customer satisfaction and it is true.
Please, anyone have any idea how to unlock the phone? or overwite the imei number to return it back to the original one! Both companies won't help as they don't know what to do. I am sick to the bones of being a customer for both. BTW the device unlock app thing by t-mobile did not help the issue. it says can't recognize the device
hammy88 said:
Hi guys, recently i bought a T-mobile galaxy s6 from craigslist, i checked the imei and it was clean nothing wrong with it at all.
The phone is completely stock not even rooted. But the thing is the imei number under the settings is different than the one underneath the glass cover in the back. Both imei numbers are clean. The phone is locked right now and i can't use it for my at&t number. I talked to T-mobile customer service and they said that the phone should be unlocked with the imei number on the back of the phone. But when i gave them the imei number from the settings they said that it is invalid and won't show up in their system or data. So, I called Samsung and they said they won't be able to do anything at all, i just have to call T-mobile, but T-mobile is telling me to call samsung, and its just going through a cycle a stupid one. Both are knows for bad customer satisfaction and it is true.
Please, anyone have any idea how to unlock the phone? or overwite the imei number to return it back to the original one! Both companies won't help as they don't know what to do. I am sick to the bones of being a customer for both. BTW the device unlock app thing by t-mobile did not help the issue. it says can't recognize the device
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Click to collapse
There was a guy on here named Stilfilz i think was his name. Maybe ask him.
Possibly the IMEI tmobile cant find in their system can be a metropcs galaxy s6 IMEI which is also sm-g920T hardware.
good luck
tyrone1 said:
There was a guy on here named Stilfilz i think was his name. Maybe ask him.
Possibly the IMEI tmobile cant find in their system can be a metropcs galaxy s6 IMEI which is also sm-g920T hardware.
good luck
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yeah i was in touch with the guy last night, but sadly the flexihub did not work on my computer we tried many times but no luck i always get no internet connection even though the internet is working . Do you think if i flash a metropcs stock rom it would help unlocking it? i think the phone is refurbished thats why i have a different imei number.
when i looked up the imei under the settings, i checked online for the imei and it says for model number SM-G920F ? should i flash a stock rom for that model number or what
Quick update ....
So I flashed a galaxy s6 AT&T stock rom 6.0.1 and its working fine. No longer need the t-mobile device unlock app, but now i am to the point where it asks for the unlocking code.
Should I purchase an unlock code online using the imei number the one from the settings?
UPDATE:
Thanks to Stilfilz , i flashed the stock rom then rooted it, then Stilfilz got it unlocked. Took only 3 minutes. now it is working with an AT&T sim card with no issues.
Hi, i have the same problem with my galaxy S6 edge, the IMEI number under setting is different from the one in the back plate. if you have a way to fix this please please email me at [email protected]
Thank you.
Please help me with this issue, i tried to flash it with original ROM using Odin, but no success. Any input would be appreciated. Thank you