Captivate power button - Captivate Q&A, Help & Troubleshooting

well my button was woring tilljust a few moments ago ( power button ) it stopped workin as soon as i flashed rooted stock rom from this forum, any chance it might have beenthe rom or did i just got lucky and lost the power button ?

nonaxanon said:
well my button was woring tilljust a few moments ago ( power button ) it stopped workin as soon as i flashed rooted stock rom from this forum, any chance it might have beenthe rom or did i just got lucky and lost the power button ?
Click to expand...
Click to collapse
This same thing happened to mine. Sadly, a handful of roms later I am positive its the button itself. It works sometimes but not all the time. Having the option to set unlock to the volume rockers has been a lifesaver in CM.
Let us know what you find out.

using volume up is a temp fix, i did it also, had no other way, and using the tap tap app also works, what bothers me is, when phone shuts it self down, wich it does a lot all my android phones from stock have done that, the sporadically shut down thingie...how will i turn it on having no power button ?

Related

[Q] Home button reboots device

Hello,
My X8 has started to behave very strangely recently. I had Naa Jb kernel with 4.1.2 on my phone. After some time, it wouldn't respond when I pressed the power button. Since then, that button doesn't work at all. This is the lesser evil. My other problem is that when I use Naa kernel-based roms (both on naa14 and najb), when i press the home button, it reboots. On the stock rom/kernel, this problem doesn't exist. I have done nothing special to the phone recently, and I accepted that the power button doesn't work, but the strange behavior of the home button freaks me. Now what should I try? Should I try alfs kernel?
Thanks in advance!
BarniPro said:
Hello,
My X8 has started to behave very strangely recently. I had Naa Jb kernel with 4.1.2 on my phone. After some time, it wouldn't respond when I pressed the power button. Since then, that button doesn't work at all. This is the lesser evil. My other problem is that when I use Naa kernel-based roms (both on naa14 and najb), when i press the home button, it reboots. On the stock rom/kernel, this problem doesn't exist. I have done nothing special to the phone recently, and I accepted that the power button doesn't work, but the strange behavior of the home button freaks me. Now what should I try? Should I try alfs kernel?
Thanks in advance!
Click to expand...
Click to collapse
If the Power Button does not work and the Home Button let's the Device Reboot, it seems to me, that your Power Button is constantly pressed.
A little Information:
If you press both the Power and the Home Button, your X8 is forced to Hard Reset, which means it Shuts down immediately and then it starts again.
Does it Shuts down instantly?
If you can answer this question with yes, then you should try to pick out the Power Button with a Needle or something like that.
Heronger said:
If the Power Button does not work and the Home Button let's the Device Reboot, it seems to me, that your Power Button is constantly pressed.
A little Information:
If you press both the Power and the Home Button, your X8 is forced to Hard Reset, which means it Shuts down immediately and then it starts again.
Does it Shuts down instantly?
If you can answer this question with yes, then you should try to pick out the Power Button with a Needle or something like that.
Click to expand...
Click to collapse
Well, (first, thanks for your reply), the following has happened:
Although I didn't seem to get stuck in, picking it out helped me a lot. Now, the phone does not reboot, the home button works fine, but the power button stills shows no signs of accessibility. The hard reset method results in nothing, only the home button does the action it has to, but the power button still remains irresponsible. It makes me think that the physical connection is lost somewhere inside the device.
Thanks for your answer, if you can advise anything else helpful, I appreciate that!
BarniPro said:
Hello,
My X8 has started to behave very strangely recently. I had Naa Jb kernel with 4.1.2 on my phone. After some time, it wouldn't respond when I pressed the power button. Since then, that button doesn't work at all. This is the lesser evil. My other problem is that when I use Naa kernel-based roms (both on naa14 and najb), when i press the home button, it reboots. On the stock rom/kernel, this problem doesn't exist. I have done nothing special to the phone recently, and I accepted that the power button doesn't work, but the strange behavior of the home button freaks me. Now what should I try? Should I try alfs kernel?
Thanks in advance!
Click to expand...
Click to collapse
If you say it only happens on naa then you should try alfs kernel. Alfs v09c on my x8 is very good without any battery drain and also use minicm7 rom . If minicm doesnt work well for you, then try gingerdx.
Sent from my Nexus 7 using xda app-developers app
BarniPro said:
Well, (first, thanks for your reply), the following has happened:
Although I didn't seem to get stuck in, picking it out helped me a lot. Now, the phone does not reboot, the home button works fine, but the power button stills shows no signs of accessibility. The hard reset method results in nothing, only the home button does the action it has to, but the power button still remains irresponsible. It makes me think that the physical connection is lost somewhere inside the device.
Thanks for your answer, if you can advise anything else helpful, I appreciate that!
Click to expand...
Click to collapse
But if the Hard reset worked before, why doesn't it work now?
The Power Button seemed to work, because it did the Hard Reset.
This problem just appeared to me too... exactly the same! Is there any solution?
I changed the POWER button with the CAMERA button, i can now close the screen but i cant open it -.- . And the home button still gives me a reboot. Any advice? How can i desable it?

[Q] Power Button Not working. Plz help

Okay so my power button just randomly stopped working after some random time. it doesnt work ANYWHERE. to lock my screen, to unlcok my screen, in recovery mode i cant press anything cuase it doesnt WORK. i no its a hardware issue becuase of this. i did google this but found nothing. what can i do to fix it.
i tried a battery pull and putting it back and going to recovery to factory reset but as soon as i put my battery in my phone starts up. i can enter recovery but the power button doesnt work so i cant press anything.
my warranty is over by a long shot ( had it since it released) so cant return it.
any help would be appreciated. all i need is a way to turn my phone on and off nothing about the recovery and stuff. but if you do find someting for it that would be even more amazing.
and has this happened to anyone else, just wondering is all if this is common or rare.
thnx in advance.
it has happened to many captivates. search 'captivate power button' on xda.
What ROM are you running on your phone?
Answer to that question has a lot to do with your next steps for software workaround.
One approach; you could read up on ways to clean the power button and see if that works. Or send it off to mobiletechvideos.com and he will fix it for a reasonable fee.
laughingT said:
it has happened to many captivates. search 'captivate power button' on xda.
What ROM are you running on your phone?
Answer to that question has a lot to do with your next steps for software workaround.
Click to expand...
Click to collapse
i am running Aocp 5 android 4.2.1
hve been running it for a few weeks now and no problem till now
Okay, start by seeing if you can clean the power button, that may fix it for now. Again, search 'captivate power button' to find some threads about ways to clean it.
With the ROM you are running, I believe you have a version of CWM that allows to use the Cappy's dedicated menu keys, menu, home, back and search, to navigate and select recovery items.
Assuming your power key is stuck on, remove the battery, hold the up and down volume buttons and reinsert the battery to get into recovery. This will allow you to test keys, wipe, and any other function in CWM.
With the phone on and fully booted into JB, go find volume rocker wake in the system setting options and make sure it is active. Hitting the up/down key will wake the screen when it sleeps. Add the sleep/lock toggle to your notification bar menu and you have a way to instantly lock the screen without the power key.
If you still have a bad power button stuck in on position, then you will need to take out the battery to turn it off.
Hope this helps.
laughingT said:
With the ROM you are running, I believe you have a version of CWM that allows to use the Cappy's dedicated menu keys, menu, home, back and search, to navigate and select recovery items.
Click to expand...
Click to collapse
Thnx for the help but Which button does what?
Menu = Down. Home = Up. Back arrow = Back. Search = Select.
This is the way it is in KK4 Corn Kernel. Not sure about the recovery in AoCP though... Home may = Select. ??
Sent from my SAMSUNG-SGH-I747 using xda premium
THANK YOU!!!!!!
4-2ndtwin said:
Menu = Down. Home = Up. Back arrow = Back. Search = Select.
This is the way it is in KK4 Corn Kernel. Not sure about the recovery in AoCP though... Home may = Select. ??
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
THANK YOU BOTH (4-2ndtwin AND laughingT) SOOOOO MUCH
IF I HAD THE CHANCE I WOULD DONATE TO YOU BUT I CANT CUZ IM ONLY 14
SRY.
No prob. Glad to help.
Sent from my SAMSUNG-SGH-I747 using xda premium
4-2ndtwin said:
No prob. Glad to help.
Click to expand...
Click to collapse
+1
Now to turn off phone?
I hope im not bothering you or anything but is there a way to turn off the phone. As i said before i cant remove the battery and put it back in because the phone automatically restarts. Is there a way to turn the phone off with out taking out the battery?
thnx again.
Jack Jake said:
I hope im not bothering you or anything but is there a way to turn off the phone. As i said before i cant remove the battery and put it back in because the phone automatically restarts. Is there a way to turn the phone off with out taking out the battery?
thnx again.
Click to expand...
Click to collapse
Get a app or widget for it.
Jack Jake said:
I hope im not bothering you or anything but is there a way to turn off the phone. As i said before i cant remove the battery and put it back in because the phone automatically restarts. Is there a way to turn the phone off with out taking out the battery?
thnx again.
Click to expand...
Click to collapse
This is happening because your power button is stuck in the on position. Did you try to clean it as suggested earlier.
BWolf56, I'm not aware of an app or ROM that completely prevents power up on insertion of battery when the power button is stuck on. If there is such an app, I'd like to hear about it. I think maybe the power switch goes to the broadcom power management chip, so I don't understand how the app could work unless the phone never came on at all. SOD symptoms would be the result.
laughingT said:
This is happening because your power button is stuck in the on position. Did you try to clean it as suggested earlier.
BWolf56, I'm not aware of an app or ROM that completely prevents power up on insertion of battery when the power button is stuck on. If there is such an app, I'd like to hear about it. I think maybe the power switch goes to the broadcom power management chip, so I don't understand how the app could work unless the phone never came on at all. SOD symptoms would be the result.
Click to expand...
Click to collapse
Oh that would be impossible, the OS isn't loaded so even less the apps
I was suggesting a app to turn off the phone/lock screen. There are widgets for that in the market.
Jack Jake said:
Okay so my power button just randomly stopped working after some random time.
Click to expand...
Click to collapse
I had a very similar problem with my Epic 4G Touch (Sprint S2) - my phone would randomly reboot, and it kept getting worse and worse. Thought it was the ROM, the overclock, etc. I flashed back to (almost) stock, went back to original clock speeds. Eventually, I noticed that even brushing past the power button would wake the screen, and about 10 seconds later the phone would reboot.
Long story short, I bought a replacement power switch, soldered it in place, and have had zero problems since!
Several eBay sellers offer the switch you'll need.
(They don't include the skills needed to solder it in place. It's a tiny switch - about 4mm x 2mm x 1.5mm, and you'll need a good quality fine-tipped soldering iron and a steady hand. Do you have a friend who's good at soldering?)
awoolf said:
Long story short, I bought a replacement power switch, soldered it in place, and have had zero problems since!
Click to expand...
Click to collapse
well thanks for the reply, but i dont need it anymore. my friend conveniently had a GNex (old) and gave it to me as a present. so i dont use my captivate that much anymore.

Can you change the bootloader? - Hard reset no longer working, Any insight?

So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
At first I figured it could be kernel as that is the lowest code that I've knowingly changed.
Changing to back to stock kernel did not fix it.
I thought it could be any sort of thing so I redownloaded the NL 434 firmware and then also universal generic 434 firmware and flashed back to completely stock with flash tool, doing all wipes and excluding nothing.
Neither of those firmwares fixed the issue, the hard reset function still won't work on my device.
Additional info:
Both buttons function fine individually and can see no obvious reason to suspect it's a hardware fault (though see that it is feasible, just less likely).
I can confirm that it was working initially.
I have an unlocked boot loader.
The last time I can remember it functioning was prior to boot loader unlocking - the first thing I flashed after unlock was cm10.1 and I got stuck in sideload mode with no hard reset to get me out lol
Otherwise the device is fully functional. For the time being I am back on KA07 xperia revolution rom, with advanced stock kernel (cwm) from DooMLoRD.
If anyone has any suggestions or insight it would be greatly appreciated if you'd drop a comment :good:
EDIT:
I've restored back to 350 with EMMA, but to no avail . It did however tell me that my boot version is : 1264-2309 S1_Boot_Lagan_1.0_2
Is there anyway to change the bootloader :S
After getting home I tried re-locking the bootloader which didn't work.
really starting to wonder if I should be taking it back in as hardware fault.. wonder how that will go since I unlocked the BL
If anyone would be so kind as to do a quick test for me, would you please be able to go into service mode (open dialer type *#*#7378423#*#*) then go into service tests and select the buttons and switches one (I think that's what it's called )
When you hold down the volume up or down button, is it registering as 1 press, or several, continuous presses?
Cheers
DreadPirateDan said:
If anyone would be so kind as to do a quick test for me, would you please be able to go into service mode (open dialer type *#*#7378423#*#*) then go into service tests and select the buttons and switches one (I think that's what it's called )
When you hold down the volume up or down button, is it registering as 1 press, or several, continuous presses?
Cheers
Click to expand...
Click to collapse
Not entirely sure what you are asking, keyboard and switch, volume up only shows as volume up and volume down as just volume down, regardless if you hold it down or press it over and over again, or if you just press it once. Not sure if I am an idiot, but I couldn't work out how to test the keyboard from there.Although one interesting part is that is states it is not a test for the softkeys, but tests them fine
danw_oz said:
Not entirely sure what you are asking, keyboard and switch, volume up only shows as volume up, regardless if you hold it down or press it over and over again, or if you just press it once. Not sure if I am an idiot, but I couldn't work out how to test the keyboard from there.Although one interesting part is that is states it is not a test for the softkeys, but tests them fine
Click to expand...
Click to collapse
Yeah that was the menu I meant.. couldn't remember lol. Ok so when I would hold down volume up it plays a repetitive tone and the text on screen states "vol up", then "vol up vol up" for the longer I hold it (and the beep/sound keeps replaying... confusing sounding I know
When you hold the volume up botton down, does it just beep once and display vol up (exactly like if you were to press it once and release)?
Basically if I were to press it once, the phone would make a sound and the screen would display "vol up"
If I hold it down however it will register as a new press and the "vol up vol up" texts keeps refreshing as-though it was a new key press.
Also thank you very much for checking it out :victory:
DreadPirateDan said:
Yeah that was the menu I meant.. couldn't remember lol. Ok so when I would hold down volume up it plays a repetitive tone and the text on screen states "vol up", then "vol up vol up" for the longer I hold it (and the beep/sound keeps replaying... confusing sounding I know
When you hold the volume up botton down, does it just beep once and display vol up (exactly like if you were to press it once and release)?
Basically if I were to press it once, the phone would make a sound and the screen would display "vol up"
If I hold it down however it will register as a new press and the "vol up vol up" texts keeps refreshing as-though it was a new key press.
Also thank you very much for checking it out :victory:
Click to expand...
Click to collapse
Yep exactly as you say here.
Volume up once shows just volume up beeps once, twice shows volume up twice and beeps twice . Holding it down beeps over and over again and shows volume up twice.
Pressing volume down once from here (volume up volume up) shows volume up volume down, press volume down once more now shows volume down twice.
Hope this helps
danw_oz said:
Yep exactly as you say here.
Volume up once shows just volume up beeps once, twice shows volume up twice and beeps twice . Holding it down beeps over and over again and shows volume up twice.
Pressing volume down once from here (volume up volume up) shows volume up volume down, press volume down once more now shows volume down twice.
Hope this helps
Click to expand...
Click to collapse
Yeah it helps that I can probably assume that my buttons work fine.. I was thinking maybe they weren't registering as long pressed or something but apparently not this is really frustrating. Especially when an app freezes and I just have to sit there indefinitely till it comes back online or the battery goes flat
And I have no idea if it's something I did or something with the phone.
All I know for sure is that brand new it did work as I hard reset a couple times. Then I unlocked the bootloader and have no memory of it working since then... It makes no sense to me why completely returning to stock and relocking the bootloader has no effect though.
DreadPirateDan said:
Yeah it helps that I can probably assume that my buttons work fine.. I was thinking maybe they weren't registering as long pressed or something but apparently not this is really frustrating. Especially when an app freezes and I just have to sit there indefinitely till it comes back online or the battery goes flat
And I have no idea if it's something I did or something with the phone.
All I know for sure is that brand new it did work as I hard reset a couple times. Then I unlocked the bootloader and have no memory of it working since then... It makes no sense to me why completely returning to stock and relocking the bootloader has no effect though.
Click to expand...
Click to collapse
Yeah, I could imagine. You will have to find a cool fast battery draining game to help you along .
Not sure that it would be related to you unlocking the boot loader, otherwise I am sure quite a few would have mentioned that before now.
Do you even get the first vibrate confirmation? Have you tested the vibrate from the same service test menu?
danw_oz said:
Yeah, I could imagine. You will have to find a cool fast battery draining game to help you along .
Not sure that it would be related to you unlocking the boot loader, otherwise I am sure quite a few would have mentioned that before now.
Do you even get the first vibrate confirmation? Have you tested the vibrate from the same service test menu?
Click to expand...
Click to collapse
That what I'm thinking - can I seriously be the only one having this problem. And why the hell does everything else work perfectly fine lol.
And no I don't get any sort of response (vibration or anything). Normally it just results in the volume turns up then the screen locks or display just times out but even after a minute of holding pwr + vol up nothing happens and the phone is simply in sleep mode. Otherwise vibration works fine.. currently I'm restoring the backup I made of the out of the box stock rom.. that's pretty much the absolute last thing I can think of that might do anything. Trouble is I don't remember if I made the backup before or after unlocking the bootloader.. can't remember if I flashed a custom kernel to get CWM or installed it otherwise...
DreadPirateDan said:
That what I'm thinking - can I seriously be the only one having this problem. And why the hell does everything else work perfectly fine lol.
And no I don't get any sort of response (vibration or anything). Normally it just results in the volume turns up then the screen locks or display just times out but even after a minute of holding pwr + vol up nothing happens and the phone is simply in sleep mode. Otherwise vibration works fine.. currently I'm restoring the backup I made of the out of the box stock rom.. that's pretty much the absolute last thing I can think of that might do anything. Trouble is I don't remember if I made the backup before or after unlocking the bootloader.. can't remember if I flashed a custom kernel to get CWM or installed it otherwise...
Click to expand...
Click to collapse
I would recommend re unlocking the bootloader, the problem is a kernel level driver or hardware but it is definitely around that level.
Did you have any problems, or errors when you first unlocked the bootloader? Maybe Doomlord could give you some of his incredible knowledge on the subject
Sorry but are you trying to reboot the phone from a frozen state?
Sent from my C6603 using xda premium
Maddhouse said:
Sorry but are you trying to reboot the phone from a frozen state?
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
No the phone is 100% operational outside of the hard reset not working. It is just when I get stuck in a app that freezes or when CWM recovery tricks out and freezes I have to leave the phone for ages till either it a)unfreezes after an hour or so somehow, or b) the battery dies and it shuts off after a couple or more hours.
When your phone is out of action every second day simply cause you can't turn it off it gets pretty annoying haha. If it had a removeable battery I could easily live with it and just rip the batt out no dice.
Power + volume up + down all together
Sent from my C6603 using xda premium
Maddhouse said:
Power + volume up + down all together
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
He has tried that if you read the OP
danw_oz said:
He has tried that if you read the OP
Click to expand...
Click to collapse
I thought i couldnt see it, what post number is it?
Maddhouse said:
I thought i couldnt see it, what post number is it?
Click to expand...
Click to collapse
The very first
danw_oz said:
The very first
Click to expand...
Click to collapse
So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
Can you change the bootloader? - Hard reset no longer working, Any insight?
So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
At first I figured it could be kernel as that is the lowest code that I've knowingly changed.
Changing to back to stock kernel did not fix it.
Click to expand...
Click to collapse
Maddhouse said:
So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
Click to expand...
Click to collapse
Yeah thats the one
Maddhouse said:
Power + volume up + down all together
Click to expand...
Click to collapse
Already tried that but no luck.
Stranger still is that I've began to notice that in flash mode the LED briefly flick green once then turns off when entering flash mode. Flash mode is still active, it just appears as though the phone is off :/

Taking screenshots?

On the CM 10.2 Android 4.3.1 and was wondering how to take screenshots. It used to be, Hold power and press home button. But I tried it and nothing. I searched the forums in this section for the HTC Vivid and did not see how to do it on JellyBean.
Power + Vol Down.
morpheus_1987 said:
Power + Vol Down.
Click to expand...
Click to collapse
Still don't work. I tried that yesterday too. And I found apps that could let you do it by searching around but I rather not rely on an app. Also tried back button plus power, back plus home. Nothing is working.
I'm on the 10/31 version of the CM 10.2 port (4.3.1) and that's the key combination that works for me. What rom did you come from previously? Power + Home was for sense based roms I believe. Perhaps you had a bad flash and things are mixed up.
I came from stock before. And it was what ever the default combo was.
GigabitP said:
I came from stock before. And it was what ever the default combo was.
Click to expand...
Click to collapse
It's really odd that power+vol down doesn't work, I remember being on CM 10.2 and that worked for me (that's still how you do it in CM 11). It does require that you press both buttons simultaneously, and you hold them until the phone says it took a screenshot (about 1 second). If the volume thing shows up, or the phone sleeps, or the power menu shows up, you didn't hit them at the same time.
projectisaac said:
It's really odd that power+vol down doesn't work, I remember being on CM 10.2 and that worked for me (that's still how you do it in CM 11). It does require that you press both buttons simultaneously, and you hold them until the phone says it took a screenshot (about 1 second). If the volume thing shows up, or the phone sleeps, or the power menu shows up, you didn't hit them at the same time.
Click to expand...
Click to collapse
I rebooted my phone for the heck of it. Attempted this again and it worked. Kind of odd how it is now. Oh we'll, thank you, it works now :3
GigabitP said:
I rebooted my phone for the heck of it. Attempted this again and it worked. Kind of odd how it is now. Oh we'll, thank you, it works now :3
Click to expand...
Click to collapse
Another way to be able to take screenshots in CM10.2 (and 11) is to get into your settings and access the Buttons sub-menu. Then go to Power menu and enable Screenshot. Now when you hold down the power button (like when you're turning off your phone for example), you'll see a section dedicated to Screenshots.
Hope this helps for future reference!
That is wonderful to know! Not having to perfectly time my button pressing would be awesome. Thanks dude.
Sent from my Vivid 4G using xda app-developers app
skullman012291 said:
Another way to be able to take screenshots in CM10.2 (and 11) is to get into your settings and access the Buttons sub-menu. Then go to Power menu and enable Screenshot. Now when you hold down the power button (like when you're turning off your phone for example), you'll see a section dedicated to Screenshots.
Hope this helps for future reference!
Click to expand...
Click to collapse
I wish I found this out earlier. Man this is great, thank you so much.

Power button not working

Anybody having problems with the power button not working?
It doesn't work at all no matter how hard I push. At times it works without issue, other times I have to use the camera button to wake my phone.
Anyone else with this?
Defective unit.
me too!!!!
twistedh said:
Anybody having problems with the power button not working?
It doesn't work at all no matter how hard I push. At times it works without issue, other times I have to use the camera button to wake my phone.
Anyone else with this?
Click to expand...
Click to collapse
I have this problem just now..i asked my sister to call me to wake up my phone. I thought it was lagging. Turned out the power button is not working. I bought my phone almost three weeks ago...
Power button stopped working for me also
joannaricanaval said:
I have this problem just now..i asked my sister to call me to wake up my phone. I thought it was lagging. Turned out the power button is not working. I bought my phone almost three weeks ago...
Click to expand...
Click to collapse
xsoliman3 said:
Power button stopped working for me also
Click to expand...
Click to collapse
Did you both ever opened the phone, maybe for repair or the.prevoius owner? Maybe check the "outside" when opening phone (and removing LCD) many times the button flex cable gets damaged or get a small crack so it stop working after some time... The button flex is mounted very easily, maybe just need to get it back right into position and make sure it holds the contacts. The whole flex is just 6euro, repairing easy.. Just follow "ifixit"
✌
I had a problem with the power button on my phone recently. It was off, just like you describe, guys.
But the combination: power button + vol UP, to force a reboot of the phone worked and after booting, the button was working and the problem never occurred again.

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