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Hello my fellow android hackers, I need your help. Recently, my touchscreen has been completely unresponsive at the top of the screen, near the notifications bar area, but three times as thick. The problem with this (Besides having to go to my homescreen every time I need to access my notifications, or having to go into landscape mode) is that It often renders my phone useless. Often times when I select an object or slide across homescreens, the UI will select an object at the top of the screen. Shortly after, I will be unable to select anything on the screen, and if I try, the UI will select something at the top of the screen and will begin erratic movements around the homescreens, web browser, and almost any touchscreen interaction. This movement will occur whenever I try to interact with the phone's touchscreen whenever it is in this state.
This is not native to any rom, I've tried reflashing and trying many different roms. I know the touchscreen malfunction is native to the hardware, since I've tried reflashing the 2.xx.x.x.xx.6 and the 2.xx.x.x.xx.5 ruu. I think I will need to replace the touchscreen, so could anyone direct me to where to buy the part, a website to install the part, or both. I'm pretty sure I can find how to install the part, just not where to get it. Also, I'm not sure if it's a problem with the inner or outer lcd screen.
ANYWAYS, this problem is more common with the HTC Hero GSM, but HTC has said that some hero's have bad touchscreens.
Heres a link to a video demonstrating the problem. (I am running CM 6.0.0 test 2, it's a great rom)
http://www.youtube.com/watch?v=1ORe2rjWt7A&feature=related
This is with the hero cdma, but the broken area is on the side of the screen, not top.
http://www.youtube.com/watch?v=JYQnCOAtTLs&feature=related
This is to the GSM hero, but the issue is with the bottom of the screen.
This is a problem native to the HARDWARE, and occurred during normal use of the phone, just shortly after watching youtube videos and browsing the web.
Could anyone even direct me to a location to get this repaired, since the Sprint store said there was no way to fix it, but online many people had this issue and got it repaired by HTC customer care. Could anyone confirm this, or state the time length of a cdma sprint hero warranty purchased from Sprint in the US?
(Occassionally the phone works, but only for a short while and then It starts acting up again, usally during data use, like web browsing or using several apps)
Any help would be appreciated.
Is it humid where you live? Do you use a screen protector?
Sent from my HERO200 using XDA App
Yes, it is humid, and I don't use a screen protector. I think the processor was overheating during heavy use (watching video, etc) and I left the screen on for a while. I think that this damaged the screen.
Have you tried a different rom, or maybe flashing one of the new any kernels for your current rom? Almost sounds like it could be a driver issue. I did have a friend that had this problem on his stock hero, and sprint replaced it for him. If you ruu and it still does it, make a scene, they will replace it.
had the same problem with my hero, unresponsive directly below notification bar, as well as becoming completely useless randomly. took it into sprint, and the tech seemed to know exactly what the problem was. an hour later, it was fixed as well as my peeling buttons replaced...free. apparently the touch sensor was going out and it must happen more often than not considering the tech new what the issue was immediately.
Ok, I will not start another rant and rave I promise, BUT, I will say be very careful going to Sprint with a problem. I just had the same exact problem, I had to go to FOUR different stores, and finally instead of fixing my SPOTLESS Hero, they ordered me a "new" one, it has scratches all over the screen, the back cover hangs off, my hardware buttons(home,menu,ect...)are lose, and the metal where the ear speaker is is sticking out, be very careful dealing with sprint.Oh, yes this all happened in the last 4 days, they didnt give me a loner phone, and it took me 3 days to get this piece of **** they call a new phone. Just my experience.
This may be a problem beyond the scope of android, but seeing as I'm running it, I thought I'd try here first.
I've noticed that the lower left hand side of my screen has a "dead spot" where touch is simply not registered. To illustrate, I went to screen calibration's test screen and drew a straight line along the edge of the screen. (See Attachment)
I've tried recalibrating the screen (manually and resetting to default calibration) as well as wiping data and reinstalling the system. Reinstalling the system worked once, but then the problem came back and subsequent reinstalls did not fix the issue.
I'm running Incubus26jc super froyo [RLS 12] on the 15-07-10 340X480 Froyo Kernel.
Anyone else seen anything like this? As far as I can tell, the problem is not getting any worse. Currently, it's only a hindrance when trying to use keys in that region, but I can work around it by switching to and from landscape. It's a bit of a hassle, so I'm hoping someone may be able to shed some light on the situation.
I was sure it was hardware until the system reinstall fixed it, but am now baffled as I can no longer replicate the fix.
I have not tried reinstalling the kernel but will at some point in the next day or so. I'd like to avoid switching back to WM to check if the problem persists, but may have to... we'll see. Doing everything I can to make this phone last until the Incredible month of February when I'm up for an upgrade.
dont know the issue resolution... but i have the same with my touch vogue.. and in the same 'area' apparently as well.
hard for me to hit the 'a' key on my keyboard. hehe
I'm glad to see I'm not the only one... anyone else?
Bottom right corner for me... I was able to calibrate around it but it took a few tries.
Sent from my Full Android on Vogue using XDA App
The sensitivity across my screen was inconsistent some time ago. I found that years of my abuse had taken a tole on the exterior of my phone. It eventually got worse and I bought a new housing (with a new digitizer) on ebay for a reasonable price. If it is hardware then it really isn't that hard to fix if you like taking things apart.
If you're sure that win mo accepts input from that part of the screen then nevermind my post. I would play with a painting app though and investigate the hardware further.
I may be talking a little out my a$$ with this part but.. is it possible that in calibrating your screen the os may change it's settings on how hard you have to press and such also. that may be how you got it working.
In any case, my investment in a hew housing was well worth it considering how modern my old phone has become thanks to the developers here.
gooph said:
I may be talking a little out my a$$ with this part but.. is it possible that in calibrating your screen the os may change it's settings on how hard you have to press and such also. that may be how you got it working.
Click to expand...
Click to collapse
In my case, no - when drawing a straight line down or across the screen, the line starts 'moving' away from the stylus (like the picture in the OP).
Gah... now it's shutting itself off randomly and the dead spot has grown. Not good at all.
Yeah, mine was better for a while then 'slid' again. I ended up swapping the digitizer with my other Vogue and things are back to normal.
Sent from my Full Android on Vogue using XDA App
I have another vogue, but am weary of doing anything like that. How hard was it to get done?
All you need to do is switch the front half of the housing rather than the digitizer itself- it's not hard. There's a teardown guide somewhere in the forum, Google Vogue teardown and it should be at the top.
Sent from my Full Android on Vogue using XDA App
The only thing that worries me is that my spare vogue exists because it was dropped in a muddy puddle. I'm hoping the water damage isn't too bad. Guess we'll just have to see.
it is really annoying
I have the exact same problem and I too thought it was a hardware issue till I saw this Thread. I was ignoring it till two days ago when it started really bugging me. Now, I don't even need to press any button and it automatically gets pressed around the curve and I have a google search box there, so it keeps on searching for eee or sss randomly and started draining my battery. Is there a proper fix for this?
I thought I'd chime in too... I could never seem to calibrate the touchscreen properly in either Android or Debian. Changing the screen resolution (i.e. msmfb scaling) seems to have no effect, whether it's 240x320 or 640x480. Any area within 5mm or so of the edges of the LCD will register as the edge, making "A" and several other keys on the virtual keyboard impossible to hit. Passing calibration values to the kernel didn't seem to fix anything, but it's possible I was using them the wrong way...
i have the same kind of problem on my Kaiser... i think its realted to hardware... either the housing or the digitizer...
I am experiencing the same problem on X10 mini pro. the same screen spot exactly, i have to try very hard to get z or x or shift to work. Sometimes when I try locking the screen and unlocking it back, it works.
update
so after a very long time with this problem i decided to change the digitizer and problem is gonne. visualy the broken digitizer had nothing wrong with it. The fix was fairly easy though, there is no glued parts involved into getting a new digitizer on the u20i.
Touch Screen
I just bought a brand new Cubot One and it looks more than perfect! It has just a little problem with the touch screen ( I think its the software, need ROM change). There is a dead line on the right side of the screen that touch doesn't work at all. Any solutions? Anyone faced that before? Can I fix it myself or do I have to send it back for replacement? Is there any video or guide that shows its done?
I uploaded a video on YouTube to show the problem but i cant post it yet.. (new member)
You can write "Cubot One touch screen problem" and it's the 1st one.
Thank You!
Hi all.I bought my galaxy note almost 2 months back.This is my first android phone.I have used iPhone 4 before buying this beast.I must say its awesome.However lately i have started experiencing a little problem.I have noticed that at times while typing my note's screen( Right hand corner) became unresponsive. I had to press the screen a lot of times to actually type a single letter( it was the GO button actually.) After struggling with it for 5-6 minutes it started working fine.After a few days i experienced the same problem again.I took my handset to the service center but the screen was working fine then.
I face this problem sometimes . i noticed that after locking the screen and then unlocking it solves the problem for that moment.Is this a software problem or hardware.
I wasn't able to convince the service person that my device has the problem.How can i make him convince and get the handset replaced.
Any help would be Highly appreciated. (The problem area is actually the place on screen where application icon is situated.)
Is the problem there only when you charge it? Because, there are known issues with many smartphones where that is the case. If it is, then I am right there with you, and trying different chargers I heard will alleviate the issue.
No the problem is not when i charge the device.I face this problem very rarely but not when charging.I would like to mention that the charger provided with the device was very slightly bend on the charging end as if it was forcefully inserted in some device.Though it charges the device without any problem.
Sorry, don't know what else to say. Good luck though.
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
arshadaziz said:
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Any idea is this a software problem or hardware ?
arshadaziz said:
I have had the problem with the bottom right corner becoming unresponsive to screen taps .This usually happens when the phone is not in my hand but is lying on a soft surface such as a pillow. However the minute I pick it up in my hands, the problem goes away. Strange. I had my note replaced under warranty, only to find the problem re occur on the replacement phone after a few days.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
I'm having the exact same problem and thinking of taking it back to the service point. However, could it be rom related?
I'm running LA4. GOing back to a backup of KK5 alleviates the problem.
Something else I've noticed is that when left on a surface the application
button rarely responds but as soon as I touch it on the sides it works and when Ialso plug the usb cable it also works flawlessly.
A friend of mine has the same issue, but it only occurs if the device is laying flat on a table which is odd, he plans to have yet another screen replacement but will probably wait a few months due to shoddy quality control.
I had this issue since the 1st day. It became worst during charging. Have tried every old and new rom with no luck. I though it was a screen issue where I even applied much pressure to the affected area hoping it would help but no luck.
But the issue went away after I flashed Abyss kernel 3.9 via cwm. Now the right bottom corner is as sensitive as the left bottom corner. You might wanna try a different kernel 1st before sending to the service center...
If I remember correctly one HTC phone had similar problem, screen was unresponsive when lying on table but as soon as u pick it up it worked fine. It had something to do with screen/digitizer not being grounded properly.
Sent from my GT-I9000 using Tapatalk
Moved To Q&A
Please post all questions in the Q&A section
Nazar78 said:
I had this issue since the 1st day. It became worst during charging. Have tried every old and new rom with no luck. I though it was a screen issue where I even applied much pressure to the affected area hoping it would help but no luck.
But the issue went away after I flashed Abyss kernel 3.9 via cwm. Now the right bottom corner is as sensitive as the left bottom corner. You might wanna try a different kernel 1st before sending to the service center...
Click to expand...
Click to collapse
I got my handset replaced last Saturday, but i am facing the same problem with the new handset.Are you sure that by changing the kernel the problem will be solved.If yes then how can i change the kernel of the handset ?
Interesting, this is theme #1,500,000.
outsyder said:
Any idea is this a software problem or hardware ?
Click to expand...
Click to collapse
Definitely a hardware problem because when I took it to Samsung service centre, the first thing they did was to flash the phone firmware. Only when the problem persisted, a replacement was given.
Sent from my GT-N7000 using XDA App
shot in the dark here, do you have a case on your note? I was going nuts on the first few days with my note using a flip style case only to find the damn magnet was causing the touch response issues. Took the case off and haven't seen the problem since.
After further testing it seems in my case at least it was definitely a kernel issue with cf-root kernel la4. Replaced it with a different one and problem solved.
Same problem here, put it down and bottom right corner doesn't respond, pick it up, responds instantly like rest of screen. I thought I had some kind of insecure Note that needed to be held or something. Last few days it was really freakin me out to the point I was purposely putting it down and then pressing and pressing and pressing the back button...nothing...pick it up...works with one slight touch, I was like WTF? What the hell could cause that???
Somewhat relieved to see I'm not the only one with a clingy Note. I'm going to wait and hope ICS fixes the issue, if not I'll guess I'll have to learn how to flash.
Right-hand corner of death
Thank goodness I'm not the only one in the world with this problem.
I first observed the problem when i upgraded to LA1. I was loving the improved battery life like a puppy until i noticed the bottom right part of the touch screen was as dead when placed on a flat surface. It started working again after I had picked it up, making me wonder if it had a "Hey I'm being hand held" feature, but it would still trip out when i'd type an SMS or email.
Called the Samsung service center to ask about it. they said they've never heard of such a problem and that I should just bring the phone in for software downgrading since my Note was ok till I upgraded it. For them, it was a firmware problem so replacing it was not on their priority list.
I ended up downgrading myself to KJ3 (using odin) which works fine. Unfortunately, i no longer enjoy the improved battery life or one-handed keyboard config.
No choice now but wait for ICS and hope it works flawlessly.
Skiddledank said:
Same problem here, put it down and bottom right corner doesn't respond, pick it up, responds instantly like rest of screen. I thought I had some kind of insecure Note that needed to be held or something. Last few days it was really freakin me out to the point I was purposely putting it down and then pressing and pressing and pressing the back button...nothing...pick it up...works with one slight touch, I was like WTF? What the hell could cause that???
Somewhat relieved to see I'm not the only one with a clingy Note. I'm going to wait and hope ICS fixes the issue, if not I'll guess I'll have to learn how to flash.
Click to expand...
Click to collapse
This is definitely a problem with screen. I got mine replaced an hour ago and did the LCD test. The new one is working perfectly fine (with and without flip case).
Try the LCD test . *#0*#.If the test fails get the hand set replaced.
outsyder said:
This is definitely a problem with screen. I got mine replaced an hour ago and did the LCD test. The new one is working perfectly fine (with and without flip case).
Try the LCD test . *#0*#.If the test fails get the hand set replaced.
Click to expand...
Click to collapse
Outsyder,
What software version are you using?
Tried the screen test and mine works flawlessly on KJ3. Since I'm from southeast Asia, I don't have any other updates available except for LA1 which is buggy on my Note.
My milestone has led a pampered and then rough life of music gigs and festivals back and forth and decided to give up it's ghost (or give me ghost-touches if you will) due to a failing digitizer after a Dillinger Escape Plan gig (http://www.youtube.com/watch?v=AyzQgysUOdU I'm right in the center of the mosh pit hehe).
I've since decided that I'd save a little more money and get a Galaxy Nexus, even if I'd very much prefer a Droid4 if only to have a proper QWERTY slider phone. They don't sell them here .
Anyway, being that I've had to continue using my POS (can you tell I'm pissed) phone, I decided to look for a way to disable the touch screen and see how feasible it is to control with only the keypad and a few touches.
Which led me to these 2 apps
https://play.google.com/store/apps/details?id=com.argotronic.touchblocker
Screen Lock / disable touch Argotronic
I've had it set up so that I can "lock" the touchscreen via shaking the device, and unlocking the screen in the same way. Despite disabling the touchscreen, the notification pulldown still remains active, so you can still pull it down and quickly tap yourself to whatever via the Dpad if necessary.
Now, of course, what use is all this if you can't swipe to unlock your ****?
https://play.google.com/store/apps/details?id=com.jiubang.goscreenlock
Go Locker
This, apart from still bringing up the stock lockscreen whenever you restart your phone (this goes away after 1-2 unlocks), solves that problem by allowing you to unlock your phone via long pressing the volume rocker.
I've found that it is entirely feasible to run the phone this way.
Apart from that, I bid this community a farewell as what little regular posting I used to do has already dropped tremendously the last few weeks, and much thanks to everyone who has helped me and the developers. <3 Kabaldan, get a galaxy nexus please! though I'd suppose your talents would be better suited to another poor locked up phone.
This community helped me get quickly familiar with Android, and in particular with a "difficult" phone, and I will never forget this. I'll probably get a new digitizer + keyboard and just put it on my desk as a... completely over powered clock. or something. Hey, when was the last time you said overpowered when talking about the Milestone?
Oh, and to solve the gig/festival problem so my Gnex doesn't meet a similar fate I'll be getting an Xperia Active as a secondary phone since that **** is hard as nails, waterproof, small (3") and reasonably priced.
EDIT: Reason I'm not just fixing up my Milestone to continue to use it is because I've always suspected that my mobile radio is a little faulty as I've always had trouble maintaining 3G+ connectivity/sync, I figure it'll just crap itself out eventually. It's also, and I'm sure most will agree, starting to become painfully slow hahah.
If you are willing to take a little risk, after taking out battery, SIM card and microSD card, worm up your phone by putting it in the oven over a towel or on a blow heater (yeah, for real) for a few minutes. Then, you will need to put it in a dry place (like drawer or something) during the night. Turn it up in the morning and it shall work.. it worked for me anyway, I was sure my phone was dead and the digitizer was damn busted.. it must have been moist from the inside, so I used to have very annoying ghost screen..
good luck mate..
oshosh said:
If you are willing to take a little risk, after taking out battery, SIM card and microSD card, worm up your phone by putting it in the oven over a towel or on a blow heater (yeah, for real) for a few minutes. Then, you will need to put it in a dry place (like drawer or something) during the night. Turn it up in the morning and it shall work.. it worked for me anyway, I was sure my phone was dead and the digitizer was damn busted.. it must have been moist from the inside, so I used to have very annoying ghost screen..
good luck mate..
Click to expand...
Click to collapse
Hmm, I completely forgot about this!
I had done some drying with a hairdryer, I had originally noticed that the ghost-touches would get more severe if it spent an hour or two in my pocket, but completely forgot about trying it to dry it a different way. I'll put in a bag of rice tonight!
Thanks
Putting your device in the oven could really fix your problem. I've heard of this before in a different context (fixing gaming consoles..). What it does is fixing soldering points by melting them. Connections between cables and the board are then (hopefully) fixed again.
There are several methods including the oven, microwave, hairdryer and so on..
moe6 thank you for you post
will try the screen lock app
i have no need for the go locker, with cm7 you can unlock the phone by sliding the keyboard.
i have two questions
how can i answer/end a call easily without the screen?
is there any way to have a back button routed to the key board?
i use "search+z" to start(swich) back to my launcher
i guess i will try the oven trick but i really concerned if i will break the milestone completely. should survive a few week.
that poor old thing
UnitedOceanic said:
moe6 thank you for you post
will try the screen lock app
i have no need for the go locker, with cm7 you can unlock the phone by sliding the keyboard.
i have two questions
how can i answer/end a call easily without the screen?
is there any way to have a back button routed to the key board?
i use "search+z" to start(swich) back to my launcher
i guess i will try the oven trick but i really concerned if i will break the milestone completely. should survive a few week.
that poor old thing
Click to expand...
Click to collapse
Good thing you thanked the top post, I would've missed your post otherwise .
Yeah I know you can unlock via keyboard slide but I have my phone caseless and its always in my pocket and it tends to slide open just enough to unlock it occasionally .
I answered calls by using the d-pad on the keyboard. Just tap it once and it should begin highlighting buttons on the screen, press d-pad center button to select. Unfortunately for you, my back button did still work as the "dead" part of my digitizer was on the right side of the phone where Home and Search is.
I think the drying tricks help mostly with ghost touches since I'd assume that the ghost touches are from small amounts of water/sweat/liquid. After drying it with a hairdryer, short bit in the oven and then stuck in a bag of rice, my ghost touches stopped 80% from what they were before. The digitizer is still dead on one side though.
Now all I need is a Droid/Milestone dock and a new digitizer so my old Milestone can live its life out as a very complicated desk clock
You can actually make it work real good without much issue. You'll need a CM ROM so you can enable the Menu to unlock option and then use v6 Supercharger Bulletproof Apps to lock the screen disabling software into memory so it doesn't crash and it doesn't run bad at all. Also, there is a really good app to remote control your phone from your computer so if you have adb and a data cable, you can get it working good.
Do you know what that app is called?
Sent from my Galaxy Nexus using Tapatalk
Chris.fowler said:
Do you know what that app is called?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
I personally use AirDroid, it's amazing.
Hello lovely people of XDA.
Both my wife and me have the Z1, i for my part have experienced screen self cracking and now she is experiencing touch malfunction.
It acts out from time to time, making typing a pain in the a** and playing games even more dificult.
F.ex. if she presses the F key, it registers the D etc.
Ive made a video of this availible here:
http://youtu.be/McGnrGfVpq8 (Sorry about the music, but there was too mutch background noise).
This happens on the home screen, during Candy Crush(yeah i know) and during texting.
Ive repaired the phone twice(previous and newest firmware) via Sony PC Software and still its no good.
It even acted out on the first boot.
Has anyone ever seen anything like this?
Can't seem too find any solution.
CreeVal said:
Hello lovely people of XDA.
Both my wife and me have the Z1, i for my part have experienced screen self cracking and now she is experiencing touch malfunction.
It acts out from time to time, making typing a pain in the a** and playing games even more dificult.
F.ex. if she presses the F key, it registers the D etc.
Ive made a video of this availible here:
http://youtu.be/McGnrGfVpq8 (Sorry about the music, but there was too mutch background noise).
This happens on the home screen, during Candy Crush(yeah i know) and during texting.
Ive repaired the phone twice(previous and newest firmware) via Sony PC Software and still its no good.
It even acted out on the first boot.
Has anyone ever seen anything like this?
Can't seem too find any solution.
Click to expand...
Click to collapse
Theres a well documented thread about touchscreen issues, I myself was one of the people it affected, your problem sounds slightly different.
The method to test was put the phone on a flat surface and make contact with the screen, move around and if you notice a break in contact then you more than likely have the bug.
Holding the metal frame of the phone in your hand eradicated the issue for some (me included) but it was certainly a pain.
My problem went away on it's own but some weren't so lucky.
Have a search for the thread in here, it's more than likely still active.
If nothing helps from that thread then it's more than likely a case of doing a warranty repair. (if it's the same issue)
Hello there and thank you for your reply.
As it seems to me there has been no solution to the problem, ive tried holding the phone without a case and the problem persist.
People are talking about the new update fixing it, but ive tried both updating and reseting the phone so that did not do anything.
It seems like the only thing to do is to send it in for a warranty repair.
With my self cracking the workshop told me that some of the frames where faulty placed in the factory and therefore might crack the screen after a long time under pressure.
Perhaps this is related somehow, though it feels and looks like a software bug.
Thank you for your reply, i'll be sure to keep a look out on that thread. (i found it now, but i could not find it before i posted this :S)
Thanks again
The kitkat update was rumored to remedy these touch screen issues. Have you updated? My C6906 was giving me occasional touch screen issues but they are non-existent after updating.
Sent from my C6906 using XDA Premium 4 mobile app
Yes i have installed Kit Kat, seemed to help at first but started acting out again the same day.
I even did a factory reset with newest firmware downloaded through PC Companion.
I'll keep looking around and post my findings.(If any)
Update:
So we both sent our phones to the service center and sold them right afterwards. Could not find a solution for the problem and the service center ended up replacing my handset and my wifes screen.
I now have a Nexus 6(it's so fantastic!) and she has an iPhone6 plus(Blaaarh...)...