[Q] Captivate shuts down when USB plugged in - Captivate Q&A, Help & Troubleshooting

The only similar question had no answers, so I'm going to give it another shot.
My wife's Captivate (Froyo, rooted) has suddenly developed a nasty habit of powering off whenever the USB cable is connected. The instant the cable is inserted the phone goes black. Unplug the cable, press "power" and the phone boots up fine.
1. She swears she didn't do anything (like dropping it) to cause the problem. And there doesn't appear to be any physical damage around the port.
2. The problem isn't limited to a single cable, and the phone used to work with all the cables tested,
3. While plugged in, the phone will not turn on but the battery will charge.
4. The phone works fine when unplugged.
5. Wiggling/torquing the connector has no effect.
-edit- 6. The phone doesn't die unless the standard USB end of the cable is connected. Just connecting a loose cable to the phone has no effect.
Any thoughts?

Since u posted edit 6.....maybe it is the usb port u r plugging into. Try another port or another pc, etc. Just thinkin process of elimination.
Sent from my SGH-I897 using xda premium

4-2ndtwin said:
Since u posted edit 6.....maybe it is the usb port u r plugging into. Try another port or another pc, etc. Just thinkin process of elimination.
Sent from my SGH-I897 using xda premium
Click to expand...
Click to collapse
Thanks for the reply, but we can eliminate that. No matter what's on the other end--computer, charger, etc--it kills it.

Try a different battery, if ya got one. May be goin bad and then when u plug in the usb the voltage change triggers something. Idk...just guessin.
But it really sounds like the problem lies with the phone's micro usb port bein bad.
Sent from my SGH-I897 using xda premium

Whatever the problem was, it was fixed by updating from froyo to stock gingerbread.

Good deal. And thx for lettin us know that ya got it fixed.
Sent from my SGH-I897 using xda premium

Related

[Q] This doesn't seem good....

When I plug my captivate it no longer connects to my computer, a couple weeks ago I plugged it into my car charger and it asked how I wanted to connect every time I turn the phone off and plug it in to charge it automatically turns itself back on. I'm running Cognition 4.1
Does anyone have any solutions on how I can fix this?
Flash stock to check.
Try a different cable.
Clean the USB port on the phone.
Sent from my SAMSUNG-SGH-I897 using XDA App

[SOLVED] Usb charging/port problem

Hi guys,
I'm having a problem with my incs lately, it WILL ONLY charge on any mode other than charge only... That means I can only charge it using a computer on either usb tether/usb storage. (When its in USB Storage, I can read my SD card from my computer)
The problem come when i tried to try the USB host using the Y cable, I think i messed up somewhere. The phone thinks that there is a data session running INTO my device, and to make things worse, I set my USB to PC connection to Disk Drive by default. After I unplug the device from the Y cable the Disk Drive symbol still exist and the led (orange) still lighting up. I connect it to the charger and plug off, it seems to turn off the disk mount and led. However after that point, I can't never charge using charger/usb charge only. (Its a flash drive and a 5VDC power source on the other end of the Y cable if you are wondering)
I have tried flashing different ROMs, even charge when the device is off, charge in recovery, and wipe battery status. None works.
So... For now I think I fried the USB controller, so can anyone suggest any solution? HW replacement or a SW that will make the phone think all plug that goes to the microusb is a data? or any other?
Thank you in advance
What kernel/mod are you using for USB host?
Nonverbose said:
What kernel/mod are you using for USB host?
Click to expand...
Click to collapse
Well, I failed using it, I was using ARHD, and there was no USB host capability.
Can someone suggest what the problem might be? Is it just the port or something deeper? If its just port, thank god this spare part is avaiable
http://www.parts4repair.com/htc-incredible-s-charging-connector-flex-cable/
Or its the controller
wpra3 said:
Well, I failed using it, I was using ARHD, and there was no USB host capability.
Can someone suggest what the problem might be? Is it just the port or something deeper? If its just port, thank god this spare part is avaiable
http://www.parts4repair.com/htc-incredible-s-charging-connector-flex-cable/
Or its the controller
Click to expand...
Click to collapse
You can change what it defaults to, can't you? Change it to charge only mode. How is your device unlocked and have you done any other mods?
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
wpra3 said:
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
That's actually not possible, but you may have a charger issue. Have you tried another one?
wpra3 said:
I can assure you its not something to do with the mod/software. Currently the phone cant be charged t all unless you charge the battery separately.
I think when i plug a charger , the current goes in reverse direction, making it discharge even faster, rather than charging
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
Hi wpra3, i think i have exactly the same problem with you, initially i thought is the usb spoil, when i plug to computer, it prompt me that unrecognized device, recently it become worst when i plug in the usb, it not charging but is discharging and some time it prompt me that my phone is using too much battery while i am charging.
Have you find any solution yet?
allenschuan said:
Hi wpra3, i think i have exactly the same problem with you, initially i thought is the usb spoil, when i plug to computer, it prompt me that unrecognized device, recently it become worst when i plug in the usb, it not charging but is discharging and some time it prompt me that my phone is using too much battery while i am charging.
Have you find any solution yet?
Click to expand...
Click to collapse
I've solved my problem go to this thread, i made a guide on how to replace USB port that ultimately solve the problem
http://forum.xda-developers.com/showthread.php?p=26492940#post26492940

While USB plugged, phome goes insane

hello! I have a little problem (Maybe its known but search didn`t help D: ) so when i plug in my phone with USB to computer, it goes insane (Clicks everything, and wont let me use it)
i cant even press buttons to mount SD. is it fixable? its really anoying
It seem to be a hardwareproblem of the phone. Near of the USB-port is a flexcable which is plugged off by using p.e. inadecuate USB-chargers. The consequence are realy strange behaviour of the OB.
You can try first to plugg it to an another PC with another USB-cable.
If you try a exotic rom, can this be the root of the problem.
Regards!
Oh, ok ill try. Thanks for help no "exotic" roms used stock-rooted v20o
Sent from my P970 using XDA
If you got CWM, try mounting through it
Sent from my LG-P970 using Tapatalk
It might also be from the interferences in the electric current. For example, if you have a tv tunner installed with the antenna cable plugged, it might send interferences in ur computer. Try another computer as you were advised by Pacos1, or directly in the power outlet
alexstacescus said:
It might also be from the interferences in the electric current. For example, if you have a tv tunner installed with the antenna cable plugged, it might send interferences in ur computer. Try another computer as you were advised by Pacos1, or directly in the power outlet
Click to expand...
Click to collapse
When i use this on my laptop (both.windows and ubuntu) it goes wild... but from my PC it goes wery well on ubuntu ... have no changes to both computers. Both running Ubuntu 12.04 LTS and windows xp
Sent from my LG-P970 using XDA
Then it seems you have a problem on your laptop. I bet that in your power outlet where you plug in the laptop there are some other consumers. Maybe a tv, or smth else that could interfere with the laptop. Try charging the phone on the laptop when it runs on battery, and see what happens. If the problem persists, you must measure the electrical current that runs out from USB port. If the phone runs ok, then you have to find another outlet to power your laptop.

Urgent Help

Hello,
I have samsung galaxy note N7000 just purchased it from friend it is from t-mobile. Everything was working fine i did charged it also but before 2 days it was not charging battery gone full down.. I bring new battery to check, when i plug charger or only usb cable through system it is showing charging but it is decreasing battery not increasing.. Please tell me what happened i dont want to repair and open seal of it...
Another thing is i am not able to go into recovery mode i am familiar with htc mobiles and rooted many htc mobiles but about this one i am nob, i am trying to press volume up + power button it vibrate then mobile come to normal boot, i again tried to press volume up + home + power button but same thing happened, i thought if i will go to recovery mode and remove battery cache from there may be it will work please expoerts look into this and help me.....
Thanks in advance.
efuzone said:
Hello,
i am nob,
Thanks in advance.
Click to expand...
Click to collapse
You might wanna edit that bit lol
It's possible the charger port is faulty, it's a common fault on notes, try cleaning it with alcohol and compressed air, also try new charger, sometimes mine says charging (usb) when connected to mains, I use same charger as my gf and hers says same so I believe my charger is at fault.
If the above methods don't help, consider repair under warranty if you have it.
Sent from my GT-N7000 using xda premium
anybody else?
Either ur charger or the usb port has went awry. So youa can check the battery charging it out of the phone. Externally and theb check if its working good.
Sent from my GT-N7000 using xda app-developers app
Sir tried 3 chargers and usb cables.. also connected usb cable through computer, it is showing charging but it is not charging decreasing battery percent.. Battery is fine got new one to try, battery is working but not charging

[Q] Cant charge with external battery

Hey guys,
I have the ZNEX Powerpack:
Capacity: [email protected],7V
Output: 5V 1A
amazon.de/ZNEX-Ausgangsleistung-Hochleistungsakku-Playstation-Blackberry/dp/B004A8288U/ref=sr_1_1?ie=UTF8&qid=1363106013&sr=8-1
Unfortunately its not possible for me to charge my s3 mini with this external battery.
The cable and the battery is okay, tested that with other devices.
Anyone can solve this problem or has it too?
Thanks
Turn off phone turn on charger plug in to phone then turn phone on it should charge and you can use it at same time
Sent from my GT-I8190 using xda app-developers app
serophia said:
Turn off phone turn on charger plug in to phone then turn phone on it should charge and you can use it at same time
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the quick answer but that doesnt work
also when the device is off and i turn on the external battery the device turns on and gets into a load mode or something (it doesnt even load at this Point, seems so that it just init the "turned off charging" dont know how i should call that )
same Thing when i restart the phone with external battery plugged on, there just happens nothing, normal boot process without any hint of charging^^
Ahh really? I had same issue and my method seemed to work are you trying with ur usb cable that came with the phone or the one that cane with the battery power. Try both out
Sent from my GT-I8190 using xda app-developers app
about newardb
serophia said:
Ahh really? I had same issue and my method seemed to work are you trying with ur usb cable that came with the phone or the one that cane with the battery power. Try both out
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
What do you mean with "the one that cane with the battery power"?
Ive tried a lot of different usb cables they work all with the original charging-adapter but None with the external battery
tried it with the Amazon Basics usb cable, original Samsung data cable and the cable from the old Motorola xt 720 ^^
But thank you for the answer
strange.. when device is off can it charge or it doesnt charge at all with the samsung data cable. If it does charge while off, when its charging turn on the phone and it should charge as well.
witleg legislation
serophia said:
strange.. when device is off can it charge or it doesnt charge at all with the samsung data cable. If it does charge while off, when its charging turn on the phone and it should charge as well.
Click to expand...
Click to collapse
Sadly that doesn´t work too. The device is doing absolutely nothing when i restart it from the turned off charging. Its like it wouldn´t know that theres a cable that wants to Charge it.
firefish18 said:
Sadly that doesn´t work too. The device is doing absolutely nothing when i restart it from the turned off charging. Its like it wouldn´t know that theres a cable that wants to Charge it.
Click to expand...
Click to collapse
Dang idk then maybe the voltage is too low to be recognized. Mines a 5v 5000 mah battery supply and it works fine
Sent from my GT-I8190 using xda app-developers app
serophia said:
Dang idk then maybe the voltage is too low to be recognized. Mines a 5v 5000 mah battery supply and it works fine
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
My external battery has also 5v.. and 1A should reach to Charge
Same problem here. No matter what external battery pack, this S3 mini is not detecting the battery pack as a charger. All of these packs work just fine with any other phone: tried with 2 SII, i8910, different Nokia phones, Blackberrry's etc.
I suspect that somewhere in the kernel there's no "3rd" unknown source or it has odd values, or it's somewhere else, but definitely soft problem as phone usb port works fine and recharges just fine from PC or laptop with any and every usb cable. Same goes for wall chargers. I haven't tried with car chargers just yet, but might do so. Just the phone is not mine, it's my wife's phone so I can't just take it with me.
Any suggestions?
Just a quicky: Is your phone trying or connecting to a PC in MTP mode?
XXAMA2 rom here and it always has only MTP or Picture mode, maybe this triggers something if on external power pack?
Edit: BTW, even when phone is turned off it won't charge the battery from the 3rd party external battery packs... weird.
Edit2: It started to charge out of 2.1A port on external pack after 5 minutes... then continued to charge once the phone is turned on. Later I unplugged it and plugged in again and it won't charge if the phone is on. Oh well, at least it can charge if first turned off. At least that when on the road and without wall plug...
Even more strange is what I'm getting now when plugging to Duracel external pack - phone starts the music player on it's own and starts to play... I think it's defo something related to MTP or such...
Strange. My power bank works just fine. The charging indicator shows when I plug my S3Mini with my power bank. (Cheap chinese brand. 5200mAh, 1.0 A)
Usually when the USB indicator showed up when you plug your external power source, the cable is the one with 4 lines (two for transferring data, and the other two for receiving electricity needed for charging, or +/- ).
Try using the USB cable with two lines only (electricity lines only, without data transferring lines)
kuroiraida said:
Strange. My power bank works just fine. The charging indicator shows when I plug my S3Mini with my power bank. (Cheap chinese brand. 5200mAh, 1.0 A)
Usually when the USB indicator showed up when you plug your external power source, the cable is the one with 4 lines (two for transferring data, and the other two for receiving electricity needed for charging, or +/- ).
Try using the USB cable with two lines only (electricity lines only, without data transferring lines)
Click to expand...
Click to collapse
Well, after trying all USb cables I have in my house I found one that is CHARGING IT!!! I dunno what wires it has or not and I don't care ATM. Point is there's nothing (EDIT) wrong with battery packs nor the phone. It all still indicates damn MTP kicking in where it shouldn't IMO. Dang Samsung for screwing it all up yet another time.
Still, I'm happy it CAN work all right, so no more depleted battery when on the road / trip
Thanks for a great suggestion there!
+1
Fevves said:
Well, after trying all USb cables I have in my house I found one that is CHARGING IT!!! I dunno what wires it has or not and I don't care ATM. Point is there's nothing working with battery packs nor the phone. It all still indicates damn MTP kicking in where it shouldn't IMO. Dang Samsung for screwing it all up yet another time.
Still, I'm happy it CAN work all right, so no more depleted battery when on the road / trip
Thanks for a great suggestion there!
+1
Click to expand...
Click to collapse
Yes. The only way to figure it out is to peel it off, which is not a sensible thing to do anyway.
Glad to be a help.
Sent from my SGS III Mini using XDA
Same trouble here
So i'm having the same trouble with my powerbank, tested with 3 different S3 minis, and all have the same result, also tested my powerbank and cables with another 2 different cellphones (Sony and LG) and worked fine...
Also tried using stock ROM, same result...
When i try to charge with the phone on doesn't work, but if i turn the phone off it works, i made a video showing:
watch?v=99-SdtlV3Fk
(i cannot post youtube videos yet)
Any suggestions?
I'm running maclaw's CyanogenMod 11.0 20140610, there is any LOG to see what happens? where can i access it?

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