Hi, my screen is stuck on a grey screen and there is absolutely nothing I can do to get out of this grey screen. Yes, my screen still works is not damaged. I want to try turning off and on or restarting my phone to see if I can get rid of this grey screen, but I am not able to by the normal way. When I press the power button, the power off options do not appear, its probably masked under the grey screen, which I cannot touch through. I have tried pressing and holding the power button, but nothing happens. I am not able to remove the battery and put it back in because the Atrix HD's battery is nonremovable.
How do I manually restart my Atrix HD?
themare said:
Hi, my screen is stuck on a grey screen and there is absolutely nothing I can do to get out of this grey screen. Yes, my screen still works is not damaged. I want to try turning off and on or restarting my phone to see if I can get rid of this grey screen, but I am not able to by the normal way. When I press the power button, the power off options do not appear, its probably masked under the grey screen, which I cannot touch through. I have tried pressing and holding the power button, but nothing happens. I am not able to remove the battery and put it back in because the Atrix HD's battery is nonremovable.
How do I manually restart my Atrix HD?
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Keep holding the power and volume down key.
Hold the power and up volume keys until it restarts. Holding the power and down volume keys triggers the screenshot feature.
Worked!
Dark9781 said:
Hold the power and up volume keys until it restarts. Holding the power and down volume keys triggers the screenshot feature.
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I had the exact problem described above- Grey screen. Tried restarting as stated - power button + volume up key. Phone restarted and the grey screen issue is resolved. Thanks.
Related
Hi,
I just purchased screen locked phone (requires password to unlock). I thought hard reset will fix it but it does not do anything.
I hope volume UP and volume DOWN buttons simultaneosuly while phone if off then press Power button and release it while continuing holding VolUP and VolDown but nothing happens - phone stays on locked screen. Does this procedure works on locked phones?
Mmmm...
Make sure you're holding the buttons in firmly while you briefly press the power button. It doesn't matter that the device is password protected, all the data will be cleared and set to default ROM settings.
If the device just switches on, it means that one or both of the volume buttons weren't completely pressed when you hit the power button
I tried like 10 times already. I hold both buttons very tight but after pressing power, it just comes back to unlock screen.
artisticcheese said:
I tried like 10 times already. I hold both buttons very tight but after pressing power, it just comes back to unlock screen.
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can u get it into bootloader mode?
How do I get into bootloader mode?
I can not connect activesync becouse device is locked.
artisticcheese said:
How do I get into bootloader mode?
I can not connect activesync becouse device is locked.
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hold volume button down and press power button. if you can do this just flash a new rom from the sd card.
This does not do anything either. I hold vol down button while phone is off and press briefly power while still holding button and nothing happens. It comes to load screen.
artisticcheese said:
This does not do anything either. I hold vol down button while phone is off and press briefly power while still holding button and nothing happens. It comes to load screen.
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its starts booting windows mobile? or tri color screen?
No. it does not do anything. It acts if I just press Power button. Both volume buttons work fine since I can adjust volume
artisticcheese said:
No. it does not do anything. It acts if I just press Power button. Both volume buttons work fine since I can adjust volume
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well damn...... ill try to help u out, ill do some looking around and get back to u.
Hard reset
Be sure first that device (not the screen) is turned off, then:
http://www.hardreset.eu/htc_touch_diamond_2_hard_reset_soft_reset_en.html
Thanks,
I figured this out. I was so stupud, I understood phone is off is like screen is Off. It actually meant the whole phone is off instead (had to remove battery for that).
The First thing you need to do: Power-OFF your device.
since it's locked, software interaction may not possible. you need to take the battery out, and put it back in 2-3 seconds later
Then, hold VOLUP and VOLDOWN tightly, and hit the power button to start the hard reset procedure.
htc inspire
hello friends I have the same problem do you fixt your phone? if yes please let me know how you did it please
Thanks I solved my problem..
Hard reset
I have samsung galaxy fit. and forgot the password nothing happen even reboot the phone. does any one help me
Yesterday my Atrix hd just went black in the middle of text message. Ive tried to hold down the power button and volume keys. Ive tried to hold down the power button and volume up button and the power button and volume down button. Nothing worked. Tried several different charges and this still didnt work.Finally i watched a video on how to remove the battery and when i did that and plugged the phone back in the green indictor light comes on but nothing else works. I have the cynafox 4.4 rom on the phone. Is this phone fried?? Can something be done???
My Z1 will not work properly with my Garmin GPS. I need the GPS to manage calls when on a motorcycle. I really don't want to re-build my phone unless completely necessary (and especially not if there is an inherent compatibiliy issue!). So, I was wondering whether the hard reset using the "hidden" button was the same as powering off and on. If it's a deeper process, I'll give it a go and see whether my issues are resolved.
Thanks
No, it justs turns the power off
gregbradley said:
No, it justs turns the power off
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Red button and power botton is not the same.
1. Red button doesn't properly shut down your phone (umount filesystems, wait for application finished correctly etc)
2. Red button make "deeper" shutdown. I find it when trying to fix problem with charging. No power button or power+vol combination helps, only red button do.
It seems like you cut off power cable on your computer, when red button pressed
romaha said:
Red button and power botton is not the same.
1. Red button doesn't properly shut down your phone (umount filesystems, wait for application finished correctly etc)
2. Red button make "deeper" shutdown. I find it when trying to fix problem with charging. No power button or power+vol combination helps, only red button do.
It seems like you cut off power cable on your computer, when red button pressed
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Click to collapse
red button and volume + and power do the same thing
Its just like pulling the battery out.
I tried to update my rooted HTC One but it seems that something went wrong. The phone will not boot. When I hold down the power button the home and back buttons start to flash. I have tried to boot into the bootloader by holding the power button until the home and back buttons stop flashing but all that does is turn the red LED on and the screen stays black. How do I fix this so I can use my phone again?
EveryDayDavid said:
I tried to update my rooted HTC One but it seems that something went wrong. The phone will not boot. When I hold down the power button the home and back buttons start to flash. I have tried to boot into the bootloader by holding the power button until the home and back buttons stop flashing but all that does is turn the red LED on and the screen stays black. How do I fix this so I can use my phone again?
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Click to collapse
The buttons are supposed to flash when you hold down the power button. After the buttons stop flashing, quickly release and then hold the power + vol down buttons. That should work unless something really got messed up.
adb
EveryDayDavid said:
I tried to update my rooted HTC One but it seems that something went wrong. The phone will not boot. When I hold down the power button the home and back buttons start to flash. I have tried to boot into the bootloader by holding the power button until the home and back buttons stop flashing but all that does is turn the red LED on and the screen stays black. How do I fix this so I can use my phone again?
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ADB isn't working?
So my friend sold me his busted HTC One, telling me it wasn't turning on. I took it upon myself to get it fixed up.
It seemed completely dead, but after plugging it in to charge, and holding power + volume up + volume down, I got it to turn on to the HTC screen when charging, then turn off. I can access the bootloader screen by holding power + volume down, but the bootloader screen goes crazy.
The first option will keep selecting itself, then going back and loops like that. If I try scroll down, it instantly selects the thing I scroll to, which is either reboot or power off.
If I select recovery on the main screen, it boots to the HTC logo and turns off.
Not too bummed, as I only payed $35 AUD, but really would like to try get it fixed up.
Thanks!
deanpcgmr said:
So my friend sold me his busted HTC One, telling me it wasn't turning on. I took it upon myself to get it fixed up.
It seemed completely dead, but after plugging it in to charge, and holding power + volume up + volume down, I got it to turn on to the HTC screen when charging, then turn off. I can access the bootloader screen by holding power + volume down, but the bootloader screen goes crazy.
The first option will keep selecting itself, then going back and loops like that. If I try scroll down, it instantly selects the thing I scroll to, which is either reboot or power off.
If I select recovery on the main screen, it boots to the HTC logo and turns off.
Not too bummed, as I only payed $35 AUD, but really would like to try get it fixed up.
Thanks!
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Click to collapse
Sounds like maybe the power button is stuck on. Hence the reason it is auto selecting everything. Also it would cause the device to force reboot.
When it boots to the HTC logo, are the Capacitive back and home buttons flashing at all?
Sent from my HTC One using Tapatalk
Danny201281 said:
Sounds like maybe the power button is stuck on. Hence the reason it is auto selecting everything. Also it would cause the device to force reboot.
When it boots to the HTC logo, are the Capacitive back and home buttons flashing at all?
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Ahhh I thought that may be the case! Should be a fairly easy repair then. The back and home buttons do not flash at all.