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Hi,
I just purchased screen locked phone (requires password to unlock). I thought hard reset will fix it but it does not do anything.
I hope volume UP and volume DOWN buttons simultaneosuly while phone if off then press Power button and release it while continuing holding VolUP and VolDown but nothing happens - phone stays on locked screen. Does this procedure works on locked phones?
Mmmm...
Make sure you're holding the buttons in firmly while you briefly press the power button. It doesn't matter that the device is password protected, all the data will be cleared and set to default ROM settings.
If the device just switches on, it means that one or both of the volume buttons weren't completely pressed when you hit the power button
I tried like 10 times already. I hold both buttons very tight but after pressing power, it just comes back to unlock screen.
artisticcheese said:
I tried like 10 times already. I hold both buttons very tight but after pressing power, it just comes back to unlock screen.
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Click to collapse
can u get it into bootloader mode?
How do I get into bootloader mode?
I can not connect activesync becouse device is locked.
artisticcheese said:
How do I get into bootloader mode?
I can not connect activesync becouse device is locked.
Click to expand...
Click to collapse
hold volume button down and press power button. if you can do this just flash a new rom from the sd card.
This does not do anything either. I hold vol down button while phone is off and press briefly power while still holding button and nothing happens. It comes to load screen.
artisticcheese said:
This does not do anything either. I hold vol down button while phone is off and press briefly power while still holding button and nothing happens. It comes to load screen.
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Click to collapse
its starts booting windows mobile? or tri color screen?
No. it does not do anything. It acts if I just press Power button. Both volume buttons work fine since I can adjust volume
artisticcheese said:
No. it does not do anything. It acts if I just press Power button. Both volume buttons work fine since I can adjust volume
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Click to collapse
well damn...... ill try to help u out, ill do some looking around and get back to u.
Hard reset
Be sure first that device (not the screen) is turned off, then:
http://www.hardreset.eu/htc_touch_diamond_2_hard_reset_soft_reset_en.html
Thanks,
I figured this out. I was so stupud, I understood phone is off is like screen is Off. It actually meant the whole phone is off instead (had to remove battery for that).
The First thing you need to do: Power-OFF your device.
since it's locked, software interaction may not possible. you need to take the battery out, and put it back in 2-3 seconds later
Then, hold VOLUP and VOLDOWN tightly, and hit the power button to start the hard reset procedure.
htc inspire
hello friends I have the same problem do you fixt your phone? if yes please let me know how you did it please
Thanks I solved my problem..
Hard reset
I have samsung galaxy fit. and forgot the password nothing happen even reboot the phone. does any one help me
Hi, my screen is stuck on a grey screen and there is absolutely nothing I can do to get out of this grey screen. Yes, my screen still works is not damaged. I want to try turning off and on or restarting my phone to see if I can get rid of this grey screen, but I am not able to by the normal way. When I press the power button, the power off options do not appear, its probably masked under the grey screen, which I cannot touch through. I have tried pressing and holding the power button, but nothing happens. I am not able to remove the battery and put it back in because the Atrix HD's battery is nonremovable.
How do I manually restart my Atrix HD?
themare said:
Hi, my screen is stuck on a grey screen and there is absolutely nothing I can do to get out of this grey screen. Yes, my screen still works is not damaged. I want to try turning off and on or restarting my phone to see if I can get rid of this grey screen, but I am not able to by the normal way. When I press the power button, the power off options do not appear, its probably masked under the grey screen, which I cannot touch through. I have tried pressing and holding the power button, but nothing happens. I am not able to remove the battery and put it back in because the Atrix HD's battery is nonremovable.
How do I manually restart my Atrix HD?
Click to expand...
Click to collapse
Keep holding the power and volume down key.
Hold the power and up volume keys until it restarts. Holding the power and down volume keys triggers the screenshot feature.
Worked!
Dark9781 said:
Hold the power and up volume keys until it restarts. Holding the power and down volume keys triggers the screenshot feature.
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Click to collapse
I had the exact problem described above- Grey screen. Tried restarting as stated - power button + volume up key. Phone restarted and the grey screen issue is resolved. Thanks.
I have bought a Second hand Ativ S and it turned out to be dev unit, it worked for the most part(occasional crashes), but recently it broke.
After it boots it gets me to a blue screen and then powers off. I can still access the download mode and the system files via USB. But I want to do a factory reset of some sort or at least be able to use it.
Can someone help me out with this? Is there a possibility to re flash it? or is there a combination of buttons i don't know about?
nexaddo said:
I have bought a Second hand Ativ S and it turned out to be dev unit, it worked for the most part(occasional crashes), but recently it broke.
After it boots it gets me to a blue screen and then powers off. I can still access the download mode and the system files via USB. But I want to do a factory reset of some sort or at least be able to use it.
Can someone help me out with this? Is there a possibility to re flash it? or is there a combination of buttons i don't know about?
Click to expand...
Click to collapse
http://support.microsoft.com/kb/2749480 = Steps how to hard reset a WP8 Device
thanks for the help, probably that is a very useful information, but i tried those and it didn't work Is there any way I could flash the device?!
nexaddo said:
thanks for the help, probably that is a very useful information, but i tried those and it didn't work Is there any way I could flash the device?!
Click to expand...
Click to collapse
have tried to hard reset the phone by this steps?
If you can't access your phone's Settings page:
1.Turn off your phone.
2.Turn on your phone again by pressing the volume down button until you see the exclamation mark
3.Then, reset the phone by pressing the following four buttons in this order: Volume up, Volume down, Power, Volume down.
4.Your phone should now reset and restart itself. (It might take a while for the process to complete.)
And it didn't work for you? If not you have go to a Samsung store, probably they will flash you a normal OS to your phone...
Jackson5 said:
have tried to hard reset the phone by this steps?
If you can't access your phone's Settings page:
1.Turn off your phone.
2.Turn on your phone again by pressing the volume down button until you see the exclamation mark
3.Then, reset the phone by pressing the following four buttons in this order: Volume up, Volume down, Power, Volume down.
4.Your phone should now reset and restart itself. (It might take a while for the process to complete.)
And it didn't work for you? If not you have go to a Samsung store, probably they will flash you a normal OS to your phone...
Click to expand...
Click to collapse
I've tried that...it didn't work. I've also went to Samsung and apparently it made it worse. Initially my problem had a blue screen after booting but after I took it back from service the blue screen has disappeared and now the phone just powers down after the boot. THe guys at Samsung told me that the don't have the device number in their database and that the cannot do anything to it....so i'm hopping that some tool will pop-up and I'll be able to flash the device from home.
Also being an Engineering unit when I power the device based on your description it doesn't show me an exclamation mark it just goes dark and if i hook it up to the pc it shows as mass USB storage, and I can access the files on it. So there is something i'm missing for this device in particular.
Thanks anyway for your support.
Thank you again Jackson5...Really...Thank you, i've almost lost hope...after seeing your post and replying to it I said ....what the heck...lets try that again, and it worked...not with your steps exactly...I put the phone into a charger and it started to power up...Windows logo power down..and again power up and shutting down....Meanwhile I pressed Up on the volume and the exclamation mark appeared. and from there, suffice to say that I have a phone, again. So Thanks again
AW: Ativ S Blue Screen After Boot
I'm glad to hear that your phone is running again...
Sent from my GT-I8750 using Board Express
Same problem, help...
It seems Ive got the same problem with my Ativ S, I've tried everything and nothing is working...
Sorry, but can you tell me what buttons exactly and in what order did you press to get to the exclamation mark screen, please? I am sorry but I really cannot understand your explanation (your post) very well, you said:
"Windows logo power down..and again power up and shutting down....Meanwhile I pressed Up on the volume..."
Do you mean logo + power or logo + power + volume down or something else? I cannot understand the part "again power up and shutting down" either...
Thanks
aginor said:
It seems Ive got the same problem with my Ativ S, I've tried everything and nothing is working...
Sorry, but can you tell me what buttons exactly and in what order did you press to get to the exclamation mark screen, please? I am sorry but I really cannot understand your explanation (your post) very well, you said:
"Windows logo power down..and again power up and shutting down....Meanwhile I pressed Up on the volume..."
Do you mean logo + power or logo + power + volume down or something else? I cannot understand the part "again power up and shutting down" either...
Thanks
Click to expand...
Click to collapse
If the phone powers down due to blue screen or any other problem you might encounter, connecting it to a power source will make your phone restart...so basically what happens is the Phone powers up reaches the error and shuts down, but because is plugged to a power source it will power back up. So while you are plugged with the device keep pressing those buttons... Having a Dev unit apparently it worked with the Vloume Up ...
-Press the Volume Down Key + Power Key to turn on the unit
- Still hold the volume down key, the release Power Key.
- Wait for the startup screen booting with an exclamation mark " ! " then release the volume down key.
- Press the following buttons in the following order: press the volume up (high volume key) ==> press volume key down (low volume key) ==> press the power key ==> press volume down key.
- Wait a moment and look at the screen, a message such as loading new software will start the hard reset process
nexaddo said:
If the phone powers down due to blue screen or any other problem you might encounter, connecting it to a power source will make your phone restart...so basically what happens is the Phone powers up reaches the error and shuts down, but because is plugged to a power source it will power back up. So while you are plugged with the device keep pressing those buttons... Having a Dev unit apparently it worked with the Vloume Up ...
-Press the Volume Down Key + Power Key to turn on the unit
- Still hold the volume down key, the release Power Key.
- Wait for the startup screen booting with an exclamation mark " ! " then release the volume down key.
- Press the following buttons in the following order: press the volume up (high volume key) ==> press volume key down (low volume key) ==> press the power key ==> press volume down key.
- Wait a moment and look at the screen, a message such as loading new software will start the hard reset process
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Click to collapse
Cheers, I'm stuck in here and i can't get further.
My machine is an T899 Engineering version
During installing the ROM, my One freeze in AROMA, but now i Can't Reboot?
How to do it?
Thks
dodadent said:
During installing the ROM, my One freeze in AROMA, but now i Can't Reboot?
How to do it?
Thks
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Click to collapse
Hi,
Hold down your Power and both Volume buttons until the lights stop flashing and it turns off, try this under a bright light if it fails to work.
If neither works, plug into your PC and use
Code:
adb reboot
I try, but same. volume up+power, both+power...
I cant connect with USB
dodadent said:
I try, but same. volume up+power, both+power...
I cant connect with USB
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Click to collapse
Try keep the power button pressed for at least 30 sec. Or volume DOWN+ POWER the same time
Sent from my HTC One using xda app-developers app
dont plug your phone in. put it under a bright light and hold power+volume down. make sure your finger isnt covering the light sensor
it Can't boot....Hold power button and volume down, it not booting..
I try with HTC One toolkit to reboot, but i have message: ERROR: DEVICE NOT FOUND.
What is p?
This a trick that has worked for me every time, with the Aroma freeze.
First hold down volume button, right after hold down the power button.
The Home and Back button will flash, count it to 12 times let go of power button and push it back in, while constantly holding the volume button down.
This should get you back to hboot. Hope this works for you, has always for me
thnks Xstop, but same, at me not working,,,
Will reboot if battery die?
just keep trying it and make sure your fingers are not covering the light sensor
There is only one solution that I read here which worked for me.
Hold the device under direct light (like from a strong bulb or something) and keep holding the power button, and the device will turn off. Afterwards, hold the power button as well as the Volume Down button and it will boot into bootloader.
I am not sure why that works, but it does. The sensors need to be receiving the light directly, I guess?
TarekElsakka said:
There is only one solution that I read here which worked for me.
Hold the device under direct light (like from a strong bulb or something) and keep holding the power button, and the device will turn off. Afterwards, hold the power button as well as the Volume Down button and it will boot into bootloader.
I am not sure why that works, but it does. The sensors need to be receiving the light directly, I guess?
Click to expand...
Click to collapse
Worked...Thnks a lot
I use "Flashlight" from SGS3, and reboot for 5 sec...
Yeah, that's what I did, too. Lol.
Glad it worked.
I flashed this rom ( Sprint_HTC_One_1.31.651.2_Stock_Rooted ) . Phone booted and touch screen stopped working. I'm in a rough situation because the phone also will not reboot. I've tried holding all buttons, just the power button, the power and volume down button. No resolve. Anyone have any suggestions on how to make this phone reboot (besides waiting for battery to drain lol )so I can try to install another rom and see if touch screen comes back. Thanks
You need the newest firmware it sounds like
Sent from my HTCONE using Tapatalk
I cant do anything with the phone though because its stuck on the lock screen. Cant touch anything and cant get it to reboot
Oh and I accidently posted in the wrong section... wasn't sure if I should just leave it up or delete it
Just ask the dev to move it....hold the power button and volume down then release power after about 7 secs and press it again but keep volume pressed the whole time to get to boot loader then go to recovery from there
Sent from my HTCONE using Tapatalk
that would work great if the phone was off...but the phone is on the lock screen... When I hold the buttons It counts down 3....2.....1 then hangs at 1.. Ive held the buttons for over a minute no dice..... It seems the only way to reboot is through ADB but I cant allow my computer to connect to the phone because of the screen being locked... wish there was another way to reboot this phone without waiting for the battery to die
KoolAidBigMan said:
that would work great if the phone was off...but the phone is on the lock screen... When I hold the buttons It counts down 3....2.....1 then hangs at 1.. Ive held the buttons for over a minute no dice..... It seems the only way to reboot is through ADB but I cant allow my computer to connect to the phone because of the screen being locked... wish there was another way to reboot this phone without waiting for the battery to die
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Click to collapse
Hold the power button until the home/recent apps buttons at the bottom stop blinking...if it reboots let go of the power and hold vol down this will get you to the bootloader
If it does not reboot press the power and let it start to reboot and hold vol down
The buttons just continue to blink.. no reboot just stuck at lock screen
KoolAidBigMan said:
The buttons just continue to blink.. no reboot just stuck at lock screen
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Click to collapse
If you hold the power button down long enough it will power down or reboot
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
KoolAidBigMan said:
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
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Click to collapse
hmmmm never seen that before, try holding power and vol down see if it gets you to bootloader
Yeah tried that... pretty much tried all button combinations for all amounts of length....this is how stumped I am. I've been a member on this site for years and I think this is the first time I ever had to post a question about a phone. I seem to always find an answer but this time I just couldn't I'm baffled as to what can be happening and why this phone wont reset.
Yeah I mentioned that in an earlier post. I cant adb because I cant unlock the phone to allow the computer to be trusted by the phone... I have the phone sitting on the table with a piece of tape holding the power button in causing the screen to stay on and keep the endless countdown going... hoping that kills it quick..... I guess that's the solution to this problem if anyone else may happen to come across the same thing lol
KoolAidBigMan said:
Yeah tried that... pretty much tried all button combinations for all amounts of length....this is how stumped I am. I've been a member on this site for years and I think this is the first time I ever had to post a question about a phone. I seem to always find an answer but this time I just couldn't I'm baffled as to what can be happening and why this phone wont reset.
Click to expand...
Click to collapse
Do it under a lamp or brightly lit room.
Sent from my One using Tapatalk
that's what I did lol ! looks to be down to about 25%!!
Plug in a USB otg cable and a USB mouse.
Light a fire for a man and you`ll warm him for a few hours...Light a man on fire and you`ll warm him for the rest of his life
???
How did you get yourself into that situation, lol. This is why I slightly perfer the Galaxy's because you can just pop the battery off. I get a HTC and just try and do as little as possible, and quad check everything.
Did you get it done atleast?
KoolAidBigMan said:
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
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Click to collapse
When you are holding the power button down and it starts to count down shine a flashlight at the light sensor to the left of the speaker on the top (or hold it under a bright light). I had this happen to me before where it wouldn't simulate the battery pull. Just sat there. Apparently the phone has a built in defense to not reset in low light situations in case you accidentally hit the power button while the phone is in your pocket. The flashlight on the sensor trick works. http://forum.xda-developers.com/showthread.php?t=2314952