[Q] Gettig messages that I have vm when its already cleared - Captivate Q&A, Help & Troubleshooting

I posted this in the wrong place a little while ago and can't figure out how to delete it. I am still not sure I am in the right place but here is my problem:
I have been using this program for a while now and really like it but today it is stuck and thinks it has vm when there is none. It reminds me every 3 minutes and I have tried clearing the data from the phone, rebooting the phone, taking the battery out and then replacing it and uninstalling and reinstalling the program and nothing is getting rid of the 3 minute warning. If its going to go on forever like this, I will have to uninstall and look for a program that is more reliable. Please help, hopefully now, because I can't wait 3 days for ran answer. This 3 minute thing is driving me crazy! I guess how to fix this means this is a question. I have uninstalled it for the time being to shut it up.

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Hanging while downloading and/or installing market apps

I don't know exactly when this started happening (sometime in the past week or so), but very often when I want to download an app from the market (new or update), it will hang at "Starting download...," but won't show a % or any x/xxxx downloaded. Just the scrolling diagonal stripes. Sometimes I have to go back to the homescreen and wait, other times I have to just cancel it and try again.
Even after that, sometimes after the download is complete, it gets stuck at "Installing" and I'll have to start over again. Other times I leave it alone, and it actually finishes while still saying "Installing."
I'm running stock RUU 2.27.651.5 rooted, the only "tweak" I've done is removed some apks/odex files like Nascar, Peep, etc. Anyone have a clue as to what's going on?
This happens to mine as well. I have the latest OTA update and no root so you are not alone.
Keep an eye on it...the last time that happened with mine, the market had download problems.
when this has happened to me- (been rooted and non-rooted) I've tried to reboot phone and disable/re-enable mobile network.
Another thing I have noticed is one or twice when it looks like it is stuck, it is really doing something else in the background, too. I was thinking that my email or something else was being sync'ed or seomething..
This hasn't happened for a couple of weeks- at least for me.
Mine does it all the time, especially on wifi.. I just deal with it but it is a pain
I have this problem as well. In addition, the Market takes a VERY long time to load and the Downloads takes even longer. My wife has a Samsung Moment and she has also noticed a Market slow down since upgrading to 2.1.
I thought there wa something wrong with my phone but I guess it's a larger issue. Sure makes it pain to install apps while ROM-hopping.

everything is Force Closing since yesterday

hey guys, I don't know what's going on with my S7 but yesterday was working fine and out of nowhere everything started to FC! From twitter to "Google Services Framwork", Gmail, browser, tweetdeck, calendar, voice, I can't pretty much use it anymore, I haven't done any new app installations so i don't know what's wrong! is it just me, or anyone else having this problem??
Any help will be much appreciated!
Thanks
That has happened to me 4 or 5 times. It's like half of the device gets erased but the apps are there. Everything force closes. I end up having to erase the device and re-install everything. Reboot into recovery if you can't figure it out and format the system and data. For some reason when i do that, i keep root. Not entirely sure how that happens, but one less step for me. I think root is power and one of the volume buttons.
djdanska said:
That has happened to me 4 or 5 times. It's like half of the device gets erased but the apps are there. Everything force closes. I end up having to erase the device and re-install everything. Reboot into recovery if you can't figure it out and format the system and data. For some reason when i do that, i keep root. Not entirely sure how that happens, but one less step for me. I think root is power and one of the volume buttons.
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Click to collapse
ha! i remember I already did that. After the Update we had, and I exchanged mine for a new one I decided to stay with no root (i don't know why! lol) so I guess I'll reset everything and go back to root I figured at the end I was gonna do that, but I was trying to see if it was just me or there was a fix
thanks man!
ok, so since yesterday I've been trying to factory reset the DS, and when it boots back on, everything stays the same!
I'm a little confused now, if I take a picture and I turn the tablet off, when I turn it back on, the picture disappears. Same thing happens if I move widgets, delete or create new ones on the screen, they go back to as the configuration was on friday night! GV not working, and the last message that shows there, same thing, shows the last one on friday. I don't know what can I do.... should I call dell??
duck tape and dynomite
stupid thing started crashing yesterday FC this and FC that ....cant restore it as i no longer have write access to the internal sd card
1) tried nv flash
2) tried restoring from clockwork
3) tried pushing files through adb
4) tried fastboot ....
if i didnt just dump money into this thing id blow it up ......
any help would be appreciated.......any tips to fix it or kill it completely so i can get another one
actually deleted all of the files on internal sd card and uninstalled every program on the device looked completly stock ....rebooted it and it went back to how it was yesterday ......theres gotta be a reason why other are having the same problem that started on the same day .....maybe dell pushed an OTA update and screwed us ......just a thought cause mine was fine till i went 4g yesterday so my sis could post facebook pics ....not sure but hope we can figure this out
Samething happened to me
Hi, did you ever find a solution? my streak 7 was ran out of battery, before it shut off, the screen started flickering and then it turned off. after it came back on, it looked like it was fine, everything looked normal, but then everything started force closing, haven't found a solution
jz83 said:
Hi, did you ever find a solution? my streak 7 was ran out of battery, before it shut off, the screen started flickering and then it turned off. after it came back on, it looked like it was fine, everything looked normal, but then everything started force closing, haven't found a solution
Click to expand...
Click to collapse
I'm running stock, and I discovered the hard way that you can't let the S7 battery run all the way down. The S7 will not power itself down in time. I had the same issue, and the only way around it was to do a complete factory reset, using the menu button from the main screen. I think the reset is in the "About" section, but I don't have my S7 with me now.
Being used to WM6, which powers the device down at 5%, I was not expecting the device to do this, but there it is.
dell streak 7
im not sure if I am the only one with this issue you but becareful with the streak 7 mine well both of mine wont charge properly and the newest one wont charge at all. i have to send it back to dell for them to fix it. Im not sure what cause this but my only advie is to never use a different charger for it only dell chargers. Im guessing that it messes up the battery callibration and then it gets really hot when charging

process acore has stopped hell

I know there is a lot of information on this, however my problem appears to be a bit more chronic all of a sudden. If anyone has any idea what this is (especially if it is a possible hardware issue), I would really appreciate it.
This started the past weekend and has been driving me crazy ever since. After uninstalling facebook on Saturday, I got the pop up. Rather than messing with trying to fix it, I went and reflashed the rom. While restoring all my apps, the error popped up again. Convinced there as something up on the phone or the sdcard file system, I restored back to stock 4.4.2 with odin. I rooted, went through the same restore process and after one of my reboots, it came back. Finally I searched and did "restore app defaults" in the application manager. That worked for a while, but came back a few times, until finally that method wouldn't fix it anymore.
Last night I reflashed with odin again. This time I didn't root. Everything was fine all day until I decided to uninstall twitter and the acore message is back. Doing an app reset did fix it again, however I am afraid at this point to reboot the phone or do anything else.
I had this problem maybe once about 3 months ago, now I can't get ride of it no matter what I do. I should also point out that I did not do a TiBu restore or anything, I installed all my apps through the play store.
Thanks in advance guys
Have you tried going into application manager and clearing data for contact storage? It's what I do when I get this error message
majortaylor said:
Have you tried going into application manager and clearing data for contact storage? It's what I do when I get this error message
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Click to collapse
I did that, however it usually didn't work. I had to reset all application defaults and the issue usually went away. During one of my reflashes, even that didn't work anymore.
Seems like the issues started when either I turned off one of the bloatware apps, or deleted something. Sometimes the acore would start right away, other's after I rebooted the phone.
This last time, I got the phone setup, I got 2 acore's early on (Clearing app defaults worked both times). I didn't do anything else to the phone for a few days. Last night I finally rooted, installed safestrap and my other root apps and so far everything seems stable. I will just do a twrp backup before removing anything in the event things go bad again.
What still bothers me is don't know what caused this all of a sudden. I've been flashing roms for years and never once had this sort of problem. I will all set to consider this a hardware issue, until it finally settled down.

[Q] Note 3 crashes/reboots about once a day

For the last few weeks, my AT&T Note 3 has started randomly rebooting. It can happen when I'm viewing email, when the phone is in my pocket, or even in the middle of the night when it is just sitting recharging. The rebooting is roughly once per day: somedays more than once, other times it can go over 24 hours. The problem seems to have started after I updated to 5.0. I have tried a factory reset, but the problem came back. I called AT&T support and they said that they've had a lot of problems with Samsung devices after the 5..0 roll out, with random rebooting, or the Bluetooth failing, or the WiFi failing. They said that they need to replace the Note 3, but because it is over a year old I must pay $100 for the replacement through Asurion (I have been paying the insurance fee).
Searching on line has not provided much on this problem. Does the AT&T comment make sense? If I need to replace the phone, shouldn't it be for free because the problem was caused by AT&T?
I'd appreciate any comments.
Note that I realize it could be related to an App I use being incompatible with 5.0, but I need to use my phone for work pretty much constantly, so troubleshooting which one (if any) is not practical.
Mine started doing the same thing about a week ago. Till then it was not having any problems with the 5.0 version.
They need to figure out the problem and push out a update. Otherwise it is like they don't care about us, unless we go out every year and buy a new phone !
Problem solved?
After trying a reset and cleaning checking the battery contacts didn't work, I looked for other patterns. It seemed to me that one of the most common times it rebooted was when I checked my email with the K9 email client - something that is always running in the background, and could have caused it to reboot when on charge overnight.
I uninstalled K9 and that didn't help - the phone rebooted after about 9 hours. However, since that reboot it has now gone nearly 48 hours without rebooting. Maybe I was right about K9 and uninstalling it wasn't enough - I should have also manually rebooted the phone.
The phone has been rebooting at random times, sometimes as short as about 5 hours apart and sometimes more than a day apart. It could be that right now I'm at one extreme and it will reboot randomly today. But if it makes it through tomorrow morning without rebooting then K9 was probably the problem.
It has now been over 72 hours since the last reboot, which does suggest that the original problem was the K9 email client, crashing and forcing a reboot on the phone after the Android 5 update.
Problem NOT resolved!
A few minutes ago, roughly 76 hours after the last random reboot, when I thought that the problem was resolved, I heard the reboot tone coming from my phone that was sitting on the table.
So, while removing K9 reduced the frequency of the reboot, it did not solve the underlying problem.
Use Titanium Backup and backup all user apps and data. Factory reset and reflash stock if you want to take the extra step. Use standard Google and Samsung apps for a while. Do not restore accounts or system data automatically. Removing and reconnecting accounts and clear data for an app in app manager are always good quick troubleshooting options. Restore apps as you need them, if you really need them. Favor stability over extraneous features.
.......................................................
Galaxy Note 3 - AT&T (sm-n900a)
Since I removed K9 and rebooted the phone, it has only rebooted randomly once in 5 days: this was at 72 hours, and now it has been up for 65 hours since then. Trying what you suggest would take weeks, given the current frequency of random rebooting. Plus, my phone is used for work constantly - I couldn't get by with just the Samsung and Google apps built into the basic phone image.
For the moment, I will just live with the phone as-is and hope that Samsung issues a new version of 5 soon.
Now at nearly four days since the last crash/reboot, or only one in seven days. At that frequency, it is certainly not worth the effort of trying to track down the secondary cause (it could take months), now that I know that K9 was the main problem.
It has been a while since I started this discussion, with no conclusion. The phone still randomly reboots - only once all of last week, but then it woke me up on a reboot at 4:30 am this morning, and rebooted again while I was checking Facebook at 7 am.
I'm having a rebooting issue as well with my Note 3. It started about a week ago and will do it many times during the day. I have tried wiping the cache partition, doing a factory reset and the other day I downgraded the software from 5.0 to 4.4.2 and rooted it and froze the over the air update from AT&T but still have random rebooting. I have had the reboot issue with and without the SD card installed so I know that is not the issue either. I was thinking it was a software issue so that is why I did all of the stuff listed but now I'm wondering if it could be hardware. I guess I'm just at a loss of what to try know and was hoping someone on here had any suggestions.
I hope that with your additional post that we'll get some answers. One thing: does it happen when sitting idle on charge too, or only when not sitting idle? In the later case, it could be a simple as dirty battery contacts.
jeffp25 said:
I hope that with your additional post that we'll get some answers. One thing: does it happen when sitting idle on charge too, or only when not sitting idle? In the later case, it could be a simple as dirty battery contacts.
Click to expand...
Click to collapse
It happens both when charging and when sitting unplugged. I even tried swapping the battery for a new one and the contacts and also clean
Well, it was an idea. I did the same thing, buying a new OEM battery and hoping it would help. It didn't. But then again, mine often reboots at night (it woke me up at 4 am this morning), so I knew it was unlikely to be a battery issue in my case.
Yeah thanks for the idea but it seems like I'm running out of things to try
I feel the same. The only thing left would be to wipe out the phone and try it with nothing but stock, non-upgrades, apps. But I use the phone for work, and it can go more than a week between reboots (or less than a day), so that isn't practical.
I might just end up mailing my phone into Samsung to be repaired but now that I have it rooted is there any special steps that need to be done to unroot it? I was just going to do a factory reset and let AT&T android 5.0 do it's update if that will kill the root. I'm not worried about warranty since it is no long under warranty.
Maybe use logcat and letting it run and wait for a reboot to happen so you can see what is going on. However the logs could get big and it might not capture what happens right before it reboots.

Galaxy SIII stuck in upload loop after software update

Hi all
I am not technical and am not really sure what to even call this issue, but have done numerous searches on this and other forums over a few weeks and am not able to find anything like it. I'm sure there must be, but because there is nothing onscreen to help identify the issue I don't know what to search for next.
I few weeks ago I got a message to upgrade the O/S. I didn't do it at work, as my reception there is pretty lousy. When I did do it I had good reception. When it had finished, it then wanted to install. I left it until the next day, when I was home again with a strong signal. It commenced installation but when it got to 91% it rebooted and started over again. This has been happening ever since and the only way to stop it is to remove the battery. I've tried leaving the battery out for several hours, draining it, and all the different kinds of reboots but nothing helps. I was able to get it into download mode, but then it got stuck in there. I was able to get it back to the other screen and don't know what to do now.
The only thing on the screen is a standing android guy with a blue polyhedron rotating in his belly, and an upload percentage. It always restarts at 91%.
I don't want to mess anything up, because this is a borrowed phone - after my previous two Nexus 4s chucked it in. I ended up having to send the first N4 back to Google and lost everything on the phone, but the other one has a lot of data I really want to keep, so I won't do that again.
Is anyone able to help me with this issue?
Altotude

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