Hey guys.... So I am not sure if this means they are designing a new protector for the note 2 but it sure sounds like it! I recently recieved the full body protector and it is too soft for the s pen. The pen leaves imprints behind. I contacted customer service and this is what they said...
"Hello Jake,
My name is Vanessa with Skinomi Customer Support. I would like to apologize for any inconvenience this has caused you.We have been informed of an error for the Samsung Galaxy Note 2 and we will be sending you a correct new order completely free of charge once our design team has correct this error. If you have anymore questions or concerns please feel free to contact our Customer Care Dept. Again we are very sorry for this error and I hope you enjoy your screen protector when it arrives and have a great day!
Thank You"
Good of them to do that!
jakebake said:
Hey guys.... So I am not sure if this means they are designing a new protector for the note 2 but it sure sounds like it! I recently recieved the full body protector and it is too soft for the s pen. The pen leaves imprints behind. I contacted customer service and this is what they said...
"Hello Jake,
My name is Vanessa with Skinomi Customer Support. I would like to apologize for any inconvenience this has caused you.We have been informed of an error for the Samsung Galaxy Note 2 and we will be sending you a correct new order completely free of charge once our design team has correct this error. If you have anymore questions or concerns please feel free to contact our Customer Care Dept. Again we are very sorry for this error and I hope you enjoy your screen protector when it arrives and have a great day!
Thank You"
Click to expand...
Click to collapse
Funny thing....I ordered one too....but instead of sending me the note 2 version...I got one that looked like a S3 mini.....I emailed them...
They replied me almost the same thing.
This is the first reply:
"My name is Vanessa with Skinomi Customer Support. I would like to apologize for any inconvenience this has caused you.We have been informed of an error for the Samsung Galaxy Note 2 and we will be sending you a correct new order completely free of charge once our design team has correct this error.* If you have anymore questions or concerns please feel free to contact our Customer Care Dept. Again we are very sorry for this error and I hope you enjoy your screen protector when it arrives* and have a great day!"
This is the second reply:
"The design will be corrected as the original design we have is for the International Version and as the US Versions are releasing the design has changed. We are ensuring the perfect design for you. Your order will be reshipped in the next 24-48 hours and will reach you shortly after. We appreciate your patience and understanding and If you have any other questions or concerns, please feel free to contact our Customer Support Dept. and a representative will be happy to help you with anything you need. Have a great day!*"
But the funny thing was....I never said I had a US version. I have an INTERNATIONAL!!
Sent from my GT-N7100 using xda premium
Ahh, good news, just ordered one of these and was wondering about the screen protector, was just going to not put it on at all but nice to see they are remaking them.
That was nice of them to do that. Wonder how long it will take to get the updated version?
Sent from my SPH-L900 using Tapatalk 2
Related
Buy only if you feel it is worth...or feeling want to give it a try...
Click here for Video, see how strong and reliable it is...
I think quite a lot of people don't know how paste this suit to our hd2,so I found this installation instruction from one evo thread...Firstly,Thanks a lot to Fixter
Before you start, here are the things or materials you may need :
**Clean hands (wash that damn cheeto grease off your hands, tard!)
**Clean HD2 (easy way to clean it is one tiny windex/all purpose cleaner shot to the middle of the screen. Don't even spray, just make it dribble 4-5 drops. try it on your counter before you try it on your PRECIOUS, precious.)
**A plate, saucer, or the top to a plastic container.
**No alcohol or perception altering substance in you (this is not rocket science, but you have to stay sharp to successfully complete this mission!)
**A small amount of dish soap, hand soap or detergent.
**Time. You will not get great results if you do everything at once. You can probably get away with doing this in three parts, but I'd recommend four. You'll see why later. You should also do this when you feel you won't need to make or take a call or use your phone. This will take a couple of hours.
**Optional - a cutting board and florescent lighting (it's harder to see the shapes in "yellow" light)
Remember always clean your hand and HD2
**UPDATE**
-Just got mine today, I realized that there is no need to use water.
-What I have used are, ruler( to flat& make the air out)...furthermore,I highly recommend that someone can help you to hold something and paste....
-Devices other than T-mobile US,the stealth guard might be a bit large for ,so you may need to cut some parts(make sure cut after you paste)
Overall, this guard is worth its price and quite strong...Just the process of pasting,might be a bit hard...However don't expect a nice packaging or design. They will just send to you by normal mail.
Hope that this can help you all a lot and enjoy...
Cheers...
MOD EDIT: Unstuck as their website appears to be offline.
its very great product
i bought 2 with a shipping fees to SA less then 5 US dollars !!
Very Nice !!
and C\Out through pay pal
FR33D said:
its very great product
i bought 2 with a shipping fees to SA less then 5 US dollars !!
Very Nice !!
and C\Out through pay pal
Click to expand...
Click to collapse
Yea,same here...I just bought 1 this morning...just 2.85USD for shipping fee...thats why i bring it to XDA...since its free for this moment...spread it to more users...hahaha
Just bought 2 for $4,95 shipping fee.
I am wondering how this protection compares to Invisible shield, clear shield or bodyguardz
Wilco said:
Just bought 2 for $4,95 shipping fee.
I am wondering how this protection compares to Invisible shield, clear shield or bodyguardz
Click to expand...
Click to collapse
I think maybe is the difference on materials and technologies...because stealth guard got their own technology such (self healing)...i not sure how its works...and the material used on stealth guard is the material to cover helicopter blade...thats all I know...maybe more durable...haha,of course it is cheap now...
I ordered 2 about 16 days ago, and received shipping conformation about 4 days ago.
According to their website it could take a month to arrive
johnerz said:
I ordered 2 about 16 days ago, and received shipping conformation about 4 days ago.
According to their website it could take a month to arrive
Click to expand...
Click to collapse
haha,yea...since we are at countries outside US, that may takes up 3 or 4 weeks...furthermore, this is pretty high demand good. It is relatively cheap compared to bodyguardz & brands...
cheers....be patient...share your experiences here...if you don't mind...
..
Nashisu said:
Hi sylau90, thank you for the info I've ordered 2 of these to be delivered to my home in the UK. Postage only cost £3.24 ($4.85)! I'll certainly be patient and see how it works out
Click to expand...
Click to collapse
Hi,Nashisu...you are welcome, I just share something good with the users here.haha,same here...I just order mine last 2days,now waiting the order. Hope this would be an awesome product.
thanks for the link, may I ask how much visitors/money have you got from bringing them visitors?
tunppi said:
thanks for the link, may I ask how much visitors/money have you got from bringing them visitors?
Click to expand...
Click to collapse
???why?I got no money...I just bring what I think is good to htc hd2 users...even HTC desire and EVO forum got this product as well...i also just found this website last few days...once this product is no longer free,I think nobody will buy it...so,i just post it here now since it is free now...
great find. thanks!
I've just ordered mine: 2,85 via paypal. Only for shipping fees to France.
Waiting now...for a few days (weeks....) ;-)
You are using an affiliate link. Don't act stupid. There are rules on xda that state that you cannot advertise products for the purpose of making money. I have reported you to the moderators.
everyone can buy this product without worry...I didn't earn any money...Its easy you can see that...I know on the homepage of this product, got the affiliate stuffs...and I admitted I register it...but this is not really earning money as you all think...you can go check the policies&rules...and I already removed the affiliate link...now the link will direct link you to the HD2 protection skin...Sorry...
Dear all friends
I just discovered that the HD 2 that are displayed in the official website is a T-Mobile HD2.
I have ordered 1 for me in Indonesia for US$2.85 2 days ago, I just wondering if it will suit my International HD2...
waiting in worries..
Please someone can give testimony when you have already received the stealth guard
Thank you
putradbm said:
Dear all friends
I just discovered that the HD 2 that are displayed in the official website is a T-Mobile HD2.
I have ordered 1 for me in Indonesia for US$2.85 2 days ago, I just wondering if it will suit my International HD2...
waiting in worries..
Please someone can give testimony when you have already received the stealth guard
Thank you
Click to expand...
Click to collapse
yea definitely...you can click here got more information...
but I think TMOBILE HD2 slightly longer...but just 1.5mm difference...so,it doesnt matter...
got a question here?can I put affiliate link here?does anyone mind that?actually I already read through all the rules...there are no restriction on affiliate...just advertisement and promotion...anyway i already removed the link...just want to know about it....
I hope you are right, I hope 1.5 mm is nothing.
If it do not fit then a modification is a must. The back cover will be okay because we could cut it, but the front cover will be a trouble.
About affiliate, I can not give opinion, please ask the moderator.
thank you
putradbm said:
I hope you are right, I hope 1.5 mm is nothing.
If it do not fit then a modification is a must. The back cover will be okay because we could cut it, but the front cover will be a trouble.
About affiliate, I can not give opinion, please ask the moderator.
thank you
Click to expand...
Click to collapse
Yea,thats why I already change the link in the 1st post...at the same time,i already PM moderator...cheers...
Anyway,wish you enjoy the product and report back or share your experiences here...I'm waiting mine too...to Australia,maybe 3-4weeks...
Wow, what a day! First I got an email from Seidio, and in the same day, Case Mate (which happens to be one of my favorite case companies) says, and I quote "we do not have any specific information on when, or if cases for the Note 2 might become available." OUCH!. Here's their email:
Dear -----,
Thank you for contacting case-mate and your interest in our products. At this time, we do not have any specific information on when, or if cases for the Note 2 might become available. Our product
development team is always working on new products. I will gladly share your feedback/request with them!
At case-mate we thrive on customer feedback! We offer several ways for you to interact with case-mate as little or as much as you would like. You can share feedback or product comments directly with
the development team at: http://feedback.case-mate.com. For real time updates on product releases and promotions you can follow us on Facebook at http://www.facebook.com/casemate, or on Twitter at
http://twitter.com/casemate. Our community manager will let you know as soon as new cases are available on the site. You can also sign up for our newsletter at:
http://www.case-mate.com/mailing-list.asp for the latest case-mate news, product releases, and product promotions.
Thank you again for your request and feedback!
Kind regards,
Person from this company
Click to expand...
Click to collapse
I can't believe it! It looks like I'm going the Samsung original case way, and forgetting about these cases for a while.
But AT&T is selling Case-Mate POP case already for the Note 2...what's i dont even...
All the att note 2 cases say they ship in 14 days.
Sent from my SPH-L900 using xda premium
I don't understand their email then... And their website was void of any details about the note 2...
Sent from my GT-N7100 using Tapatalk 2
Any body have a problem ordering from Itskins? I ask because I ordered their GLA.Z Tempered Glass Screen Protector. I ordered it on 1/26/2013, right before their national holiday.
They do not respond to my E-Mails. I've left messages on their "Offline" support, which never seems to be online.
I am now getting very annoyed. My order has been labeled "IN PREPARATION" for over a month!
:crying:
So . . . no problems?. It's just me?
O.K., what were your turn around times? Was it months, weeks, days or what?
Lord Sekhmet said:
So . . . no problems?. It's just me?
O.K., what were your turn around times? Was it months, weeks, days or what?
Click to expand...
Click to collapse
i posted in the itskins thread regarding this. they don't respond to anything. i sent emails and offline messages inquiring about their Lava case for the note 2. i ended up ordering it despite it being out of stock. it took about 4-5 days but it came. i think you just got unlucky with your order. the case i got isn't that great. I'd go with a different company. casemate at least has amazing customer service.
opasha - Well the %@!$&*^%!*@$ have my money already. I'll either give up (NOT) or keep contacting them via their allowed methods.
I really liked the look of their SP. Full screen, even around the speaker and the home button.
While I wait impatiently, I'll have to find an as good replacement.
I ordered on 1-15. After 2 months I just requested a refund through email. They never responded but I did get a refund. Also seems that their screen protectors are just now ready to ship out this week.
Also when I ordered I got a discount. The refund me the normal price. Got an extra 10 dollars back
I wish they would have told me that it would be in stock soon.
Where did you find that information?
Itskins gave me a reply, which is all I wanted. (besides my SP) Communication is so important.
Dear Lord Sekhmet,
We have been working on Note 2 Gla.z since last 3 month we have notice some imperfection about the product. Because we dont want to hold you money I would rather refound your payement and let you know when product will be effective so you can decide to place a new order Please let me know your thoughts.
Best Regards
Shirley
Click to expand...
Click to collapse
Lord Sekhmet said:
Any body have a problem ordering from Itskins? I ask because I ordered their GLA.Z Tempered Glass Screen Protector. I ordered it on 1/26/2013, right before their national holiday.
They do not respond to my E-Mails. I've left messages on their "Offline" support, which never seems to be online.
I am now getting very annoyed. My order has been labeled "IN PREPARATION" for over a month!
:crying:
Click to expand...
Click to collapse
Hello,
I first wish to appologise for any delay you have faces and the lack of comunication you have suffered from our support team. I will make sure today a out what happened.
I will asset someone to follow the forum and make sure we will support our custumer here as well.
The email you have been sending are to [email protected]?
Regarding the note 2 gla.z the first mold we made had some imperfection and we had onmake more test. I am still waiting for a good sample before shipping the orders. If you need a refound or any further information kindly email me to [email protected] I will make sure you get a quick reply to your questions.
---------- Post added at 02:18 AM ---------- Previous post was at 02:09 AM ----------
opasha said:
i posted in the itskins thread regarding this. they don't respond to anything. i sent emails and offline messages inquiring about their Lava case for the note 2. i ended up ordering it despite it being out of stock. it took about 4-5 days but it came. i think you just got unlucky with your order. the case i got isn't that great. I'd go with a different company. casemate at least has amazing customer service.
Click to expand...
Click to collapse
Hello,
As I see this thread i am seeing a lot of complains and for sure we never leave unhappy custumers at ITSKINS.
We are now making a lot of new products for android phones even aluminium bumper or cases. I am sure we are making a product that you will like. And will do my best to make you forget our competition.
Would you please contact me at [email protected] and i will do my best to get a product that fits your expectation.
Br
---------- Post added at 02:39 AM ---------- Previous post was at 02:18 AM ----------
Lord Sekhmet said:
Itskins gave me a reply, which is all I wanted. (besides my SP) Communication is so important.
Click to expand...
Click to collapse
I really feel sorry to have let you down... I will make sure we improve our communication with our customers. so solve those issues.
Kindly contact me by email I will create a coupon for you I really want to make sure you keep a good idea about itskins. We are working very very hard to make something great in the accessories world. We are now producing some very advanced products for Samsung S4, HTC One, Xperia Z and will continue do our best to make unmatchable products.
here is also my skype ID : gsmboutique in case you need some further help.
Best regards,
Christophe
Hey guys,
I am just wondering if anyone has found a clear tempered glass protector for the samsung galaxy s6 edge.
I don't want any bootleg tempered glass, I want one that is real, like you would find on a normal screen.
If you know of one can you please post the link.
Thank You.
zmr94 said:
Hey guys,
I am just wondering if anyone has found a clear tempered glass protector for the samsung galaxy s6 edge.
I don't want any bootleg tempered glass, I want one that is real, like you would find on a normal screen.
If you know of one can you please post the link.
Thank You.
Click to expand...
Click to collapse
I am sorry, nobody has.
Well,the special price link on Samsung Galaxy s6 edge curved tempered Glass you all have been eagerly waiting for has been uploaded on our fb page. Here is a link to our fb page (https://www.facebook.com/leafseries)
This is a special price promotion only and will only be available for a short period of time, so order yours while supplies last.
For those of you who have not seen the product, you can also go on our fb page and watch the video.
I just wanna thank you all in advance, majority of our business is not online retail. We are a manufacturer and a wholesaler brand and supply to Verizon, At&t and T-mobile stores but given the demand for this product in USA as well as overseas it was important to reach all of the customers. The price of the product in stores is determined to be as high as $60 (sadly not upto us) and we just want to see the customers happy so we offered the product at the lowest price possible for us.
In return we would really appreciate your support in liking our Fb page and sharing it with friends and family.
If you have any questions about the product, pricing, regarding your order or anything else please direct it to [email protected] leafseries.com.
It can be hard to provide customer service on many diffrent platforms and we have streamlined the process of answering question through our email and any inquires directed to email will be really appreciated. We hope you enjoy your transaction with leaf.
Thanks n Regards
P.S: Anyone who has requested another video of it in action, that is on the way and will be released as soon as its complete. Sadly i am out on the road for business as you all can imagine how tiring this launch must be, we promise to make it happen ASAP.
From outside the USA, this group buy thread needs at least 500 units and it's $17.99! http://forum.xda-developers.com/showthread.php?t=3093080
Edit: here's the actual URL to the product http://www.spliko.com/
Sent from my SM-G925W8 using XDA Free mobile app
Just received the phone as well as one of their tempered glass screen protectors last week. I have read other customer support stories but now I have my own to base the company on. The screen protector was cracked when I opened it, not sure how as it was packaged pretty well but it was. I opened a ticket as asked for a replacement and didn't think for a second it would be a big deal but how wrong I was. The emailed exact response is below but short story is since I opened it I can't return it. So how is anyone to know if something is broken if it's never opened? So as much as I like the phone it's going back just out of principle. I opened and RMA on the phone and explained why I was returning it in the hopes they would just send me another SP (probably costs them $5) but no, a UPS return label arrives in my inbox. So they lost me over $5. Truth be told, I have a feeling that when the Axon 7 is finally released I most like have sold the phone anyway. At least this way it only cost me the $12.95 for the SP. I don't see how any company can survive with support like this.
Hi Mark,
Good day!
Thank you for reaching out. This is Elle from OnePlus RRR (Return, Repair and Replacement) Team. I will be handling your ticket for today.
We have received your RMA request, please be advise we have cancelled it. We need to verify first if did it cracked upon arrival?
OnePlus products are made to the highest standards and undergo rigorous testing. Note that accessories MUST be in the sealed original packaging to qualify for a replacement/refund. You will need to self-ship the unopened accessories back to our warehouse and provide us the tracking number. Once we receive and inspect the items, we will process the replacement/refund to your PayPal account. You can find the details of our Return Policy at https://oneplus.net/privacy-and-legal#returnpolicy.
To proceed with the request, please provide us with clear pictures of the unopened accessories you wish to return.
Please let me know if you have any questions.
Best,
Elle
rzracer2 said:
To proceed with the request, please provide us with clear pictures of the unopened accessories you wish to return.
Click to expand...
Click to collapse
LOL
Why didn't you just raise a PayPal dispute instead of throwing the baby out with the bathwater?
Sent from my ONEPLUS A3003 using Tapatalk
Say you wish to use the?*"Warranty" and not "Return and Replacement" only the later require unopened original packaging.
Refer to the link you provided for their policies.
marcadam said:
Why didn't you just raise a PayPal dispute instead of throwing the baby out with the bathwater?
Sent from my ONEPLUS A3003 using Tapatalk
Click to expand...
Click to collapse
This.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app