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Possible way to get $50 refunded for 16 GB owners

Just as a heads up, there might be a way for some 16 GB owners to get their $50 dollars refunded to reflect the new price. I bought my 16 GB mid-September from Walmart and like many users was surprised to find that Google would drop the price by $50 dollars only a few weeks later. My N7 was purchased on a credit card (Chase Freedom) that apparently offers a 60 day price protection for up to $250 per claim. I wasn't sure that my credit card offered this until I gave them a call so it would not hurt to check the benefits that your credit card provides.
The claim process isn't too lengthy. Just need to fill out a form that they emailed me, provide a copy of the receipt as well as a copy of Walmart's website reflecting the new price. Kind of like a rebate I guess. Hopefully this can help some others out.

Yeah, I was peeved that I didn't grab my chase freedom. I went with Amex instead. They have a buyers remorse program but I'd still keep this device anyways if they gave me $50 back.
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You cheap bastards. Seriously?
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CJHolderUK said:
You cheap bastards. Seriously?
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Yes. Money is tight for me right now and $50 is enough that I want it back. It has nothing to do with being cheap.

What dya reckon the chances of getting a price match from Argos?
I purchased it in store, still have the reciept and everything.
Google told me to try it?

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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Not such nice language.. But 50.00 could buy a new blouse. or fill my gas tank (well almost)To go shopping
Price protection is there for just this reason. SERIOUSLY !!!!! Go get some

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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I am simply pointing out one of the perks that some credit cards offer their cardholders. Since I bought the N7 for $250 not long ago and now that the current price is $199, why not get the difference refunded? Only reason I do not have Walmart doing the price match is simply because I am beyond their 15 day return policy. Luckily there are credit cards out there that extend this price protection for you as part of their benefits.
I love the N7 and was content with the 16GB. I have no hard feelings towards Google for driving down the price since it is a competitive market. If there is a way for others to potentially benefit from the perks that their credit cards offer then it never hurts to share that information to those that are unaware.
In the big picture, I don't think $50 dollars is going to worry a big bank anyways. But if it allows someone to get another tank of gas or some groceries for the week, then I simply ask, why not?

CJHolderUK said:
You cheap bastards. Seriously?
Sent from my Nexus 7 using xda app-developers app
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I'm not sure I understand this comment. Why on earth would you not request a refund of $50 if you are eligible?
And...who's the one asking for donations from forum members??

Wilks3y said:
What dya reckon the chances of getting a price match from Argos?
I purchased it in store, still have the reciept and everything.
Google told me to try it?
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I am not certain of the story policies in place for Argos. It never hurts to call the store you got it from and ask if they have a price match guarantee or some kind of similar program. I believe there are some US retail chains that allow you to price match even after purchasing for up to a certain time frame (usually 30 days). Best Buy is an example that I believe has this program but I'm not 100% certain as I haven't shopped there in forever.
If the store don't work out, why not give your credit card (assuming you bought it with a credit card) a call to see if they offer a similar benefit? As I mentioned earlier, I did not know that my credit card offered it until I called to see if they are able to match the new price.

I bought a 16GB model last Wednesday from Office Max. They have a 14 day return policy for electronics so I brought mine in yesterday and simply exchanged it for a new 32GB Nexus 7. No fuss, no muss.

Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
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---------- Post added at 05:19 PM ---------- Previous post was at 05:18 PM ----------
Aleemz said:
I'm not sure I understand this comment. Why on earth would you not request a refund of $50 if you are eligible?
And...who's the one asking for donations from forum members??
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Lol, I don't just filled everything in.
Sent from my Nexus 7 using xda app-developers app

CJHolderUK said:
Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
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---------- Post added at 05:19 PM ---------- Previous post was at 05:18 PM ----------
Lol, I don't just filled everything in.
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If the store you bought the TV from (or credit card company) had a policy of refunding the difference if there is a price drop, and you were within that time period, suley you would have requested the £500 back?
Same principle here, they guy is just highlighting a policy that some people may not be aware of

It's not being cheap... it's managing your money. The reason you can do this is because the price dropped so quickly from release. If you can do it, go for it. $25 play store credit isn't the same as actual money. Sure, I could have $25 of apps.. but I haven't spent anything near that on the play store yet. But gas? oh yes...

I don't consider 5 months "so quickly" and if they bought it in the last month they should have known the 32gb was coming, the rumours where everywhere.
Sent from my Nexus 7 using xda app-developers app

So, since the 8GB model was discontinued, I should be able to get a full refund right? lol
But in all seriousness, I take it this might not apply to the 8GB model, since there's no actual price on it now? Maybe even less of a chance of it being possible if you bought it from Play Store?

CJHolderUK said:
Lol, that wasn't quite my point, and I should have elaborated. My point being you got $25 free credit so should only expect $25 back and when buying things you should expect the price to drop. We got a Samsung smart TV a couple months ago for £2500 and its now £2000. We can't just walk into the store and ask for the £500 we lost. Its just how things work.
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I wasn't an early adopter. I didn't have mine since release. I had mine just about 30 days out from the release of the 32. Most stores are now smart and place it on 14 day return policy. If I had mine since release, I would of been in the similar position with your TV and wouldn't care. The money is gone, bye. My bill for the N7 is actually due November 4th, so I still haven't paid it with my own money yet, it stings a little more in those shoes.
Anyways, it's an offer the credit card provides. I looked at Discover and they do the same. It's their "purchase protection" to win over customers. It's there, no extra cost. Why not? I would use it in a heartbeat if I had the option. This has nothing to do with being cheap. Being cheap would be buying an $80 budget tablet from some no name brand hoping it will function just like the N7.

alkemist80 said:
I wasn't an early adopter. I didn't have mine since release. I had mine just about 30 days out from the release of the 32. Most stores are now smart and place it on 14 day return policy. If I had mine since release, I would of been in the similar position with your TV and wouldn't care. The money is gone, bye. My bill for the N7 is actually due November 4th, so I still haven't paid it with my own money yet, it stings a little more in those shoes.
Anyways, it's an offer the credit card provides. I looked at Discover and they do the same. It's their "purchase protection" to win over customers. It's there, no extra cost. Why not? I would use it in a heartbeat if I had the option. This has nothing to do with being cheap. Being cheap would be buying an $80 budget tablet from some no name brand hoping it will function just like the N7.
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Okay get your point but surely you saw the 32gb rumours. I'm in the same boat as everyone else you know.
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CJHolderUK said:
Okay get your point but surely you saw the 32gb rumours. I'm in the same boat as everyone else you know.
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I saw the rumors but didn't start to really swirl until after the end of my 14 day return policy. It was the KFHD that got me into this mess, got one from amazon, didn't like it even after root but it wet my appetite to get a new toy
But in the end, it is what it is.

five months is very quickly. Consider that not everyone preordered the nexus 7. And the fact that supply was limited until around august. Plus certain countries didn't even have the device for a while after the US release. Five months is short. Really, Google was just stupid to think 8GB would be enough as a starting point. A 7in tablet that's portable without 3G is supposed to stream things from the cloud? Wat....

CJHolderUK said:
I don't consider 5 months "so quickly" and if they bought it in the last month they should have known the 32gb was coming, the rumours where everywhere.
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How about three weeks? I'm a week past the Walmart 15 day 'return' policy. Had I known the 32 gig was coming out so fast (I was thinking maybe Christmas) I would have waited. Ya...I'm a little pissed...but I'm happy with the 16 gig version.
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Which one to pick

So, i have been deciding if i should pre order from Best buy or ATT. The Media link is kinda cool and is worth more then the 50 best buy play store thing but what other advantages does best buy have over att? I was wondering which one are you going to do and why. Does best buy offer insurance on their phones? i always get insurance from att and its pretty decent i was wondering what best buy does and if anyone has had problems with them (i have had many problems with att insurance ) just trying to decide where to get it. i didnt see another thread that was like this its usually its own individual subject but i wanna hear why people would get it at best buy over att. thanks.

The pre-order link that I found on Best Buys website does not make any mention of that $50 gift card. Also Best Buy doesn't seem to be offering the 64GB model for pre-order yet.

DJayRage said:
The pre-order link that I found on Best Buys website does not make any mention of that $50 gift card. Also Best Buy doesn't seem to be offering the 64GB model for pre-order yet.
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hmm well thats what i found out from other peoples posts.

What about Radio Shack with the $50 Playstore gift card? I know it was specified for Sprint, however, if this holds true for ATT it might be worth considering as well.

Marcismo55 said:
What about Radio Shack with the $50 Playstore gift card? I know it was specified for Sprint, however, if this holds true for ATT it might be worth considering as well.
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Ohhh see! i meant radio shack lol, but radio shack doesnt offer insurance on their phones do they ?

snorkle said:
Ohhh see! i meant radio shack lol, but radio shack doesnt offer insurance on their phones do they ?
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Good question, however, since you purchase the phone new you should be able to add insurance to the device within 30 days of purchase. Just as you would at a traditional ATT store.

If you're purchasing in the USA and care about LTE, the version you buy is important. There are several versions with different LTE band support.
I don't really know how it works out there, but you're pretty much tied to your carrier due to frequency support.

Marcismo55 said:
Good question, however, since you purchase the phone new you should be able to add insurance to the device within 30 days of purchase. Just as you would at a traditional ATT store.
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Wouldn't you have to buy it at att to get the insurance
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DJayRage said:
The pre-order link that I found on Best Buys website does not make any mention of that $50 gift card. Also Best Buy doesn't seem to be offering the 64GB model for pre-order yet.
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I think what OP was talking about was Best Buy's "phone freedom" offer of which registration ended about a month ago. Basically if you registered your number with BB.com, and got a new phone at best buy mobile in the calender year 2013, you got a free 50 dollar gift card.

I never quite understood the reason behind these threads. Do you go online to ask which pair of underwear to wear on a certain day? Do what's gonna make you happy, don't worry about what others think.

eXplicit815 said:
I never quite understood the reason behind these threads. Do you go online to ask which pair of underwear to wear on a certain day? Do what's gonna make you happy, don't worry about what others think.
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you sir, have down syndrome. Regardless of what you say, i know you have an extra chromosome. I Was asking to see which one is the better deal, because i haven't bought a phone from Best Buy or Radio shack. I clearly ask for the benefits to purchase it at another store, you don't need troll for no reason.

I'd be interested to know if you can buy insurance from Best Buy for a phone you bought at AT&T. ATT's insurance deal sucks. It's $7mo with a $200 deductible.

Everybody should look into squaretrade for insurance. I've had in for the past 7 years on all my phones and it includes accidental damage.
If they can't replace or repair they send you a check for retail price of the phone.
I don't work for them or anything I just like their insurance plans
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saladbowl831 said:
Everybody should look into squaretrade for insurance. I've had in for the past 7 years on all my phones and it includes accidental damage.
If they can't replace or repair they send you a check for retail price of the phone.
I don't work for them or anything I just like their insurance plans
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I'm guessing its a 3rd party, how much do they charge per month ? And how long do they take to replace / repair a phone
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snorkle said:
I'm guessing its a 3rd party, how much do they charge per month ? And how long do they take to replace / repair a phone
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SquareTrade

[Q] is anyone purchasing or pre ordered from best?

Sorry i meant best buy. I normally buy my phones from best buy off contract because they give us the highest value for our phones. Currently the GS3 is worth 360$ plus 50 gift card sign up promotion they normally do in January plus an additional 50$ gift card for their trade in if you have their protection for a total of 460$ last i have them price match sprint which is 550$ meaning i only have to pay 90$ plus tax. anyone go this route? or simply upgrading?

My local best buy said 230 for s3 in new condition and 699.99 for the HTC and they will not price match for contract phones even tho I'm paying retail. How did you pull that deal?
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18th.abn said:
My local best buy said 230 for s3 in new condition and 699.99 for the HTC and they will not price match for contract phones even tho I'm paying retail. How did you pull that deal?
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Wait... what? If you're paying unsubsidized price for a phone, that's not considered a contract phone. You should show them their own policy.
(http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000)
I don't think ANY phones via trade-in will surpass the amount that you can get for them selling them individually. Best Buy provides that as a service to customers -- not so people can make money off trading phones in. I would strongly suggest just selling the S3 and buying the phone from Best Buy with the money that you obtain from the sale.

I called a few and they all say they will not price match phones at all. My problem is none of my sprint stores or the main sprint tele sales store will even sell me one unless I add a new line. I've gone to 3 stores in person and they all said it will be a month or so before they will sell the phone at retail price.
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18th.abn said:
I called a few and they all say they will not price match phones at all. My problem is none of my sprint stores or the main sprint tele sales store will even sell me one unless I add a new line. I've gone to 3 stores in person and they all said it will be a month or so before they will sell the phone at retail price.
Sent from my SPH-L710 using Tapatalk 2
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You might try asking after the 19th as well, as I know I was told they can't price match during pre-order. But once it's released for sure, they might be able to.
Are you opposed to buying the phone online?

18th.abn said:
I called a few and they all say they will not price match phones at all. My problem is none of my sprint stores or the main sprint tele sales store will even sell me one unless I add a new line. I've gone to 3 stores in person and they all said it will be a month or so before they will sell the phone at retail price.
Sent from my SPH-L710 using Tapatalk 2
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Can't you just add a line and buy out contract next day?
Sent from Taptalk on EVO LTE soff on some awesome custom Rom!

Its 340 not 360 my apologies. Heres a screen shot of the worth of the sprint gs3. But I have doing this since the 1st evo and have never had issues and is always able to get the latest and greatest. Plus my 2 my 50$ gift cards. 1 from a promotion they do in January. The second from having their protection plan and upgrading.

18th.abn said:
My local best buy said 230 for s3 in new condition and 699.99 for the HTC and they will not price match for contract phones even tho I'm paying retail. How did you pull that deal?
Sent from my SPH-L710 using Tapatalk 2
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18th.abn said:
I called a few and they all say they will not price match phones at all. My problem is none of my sprint stores or the main sprint tele sales store will even sell me one unless I add a new line. I've gone to 3 stores in person and they all said it will be a month or so before they will sell the phone at retail price.
Sent from my SPH-L710 using Tapatalk 2
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Thats not true. best buy is hurting because now they even price match amazon.com which they NEVER used to do. I dont know who you guys spoke to but its not true. i have receipts to show the last 2 years. i have had the EVO 4G, EVO 3D, Epic 4G touch black and white. EVO LTE, GS3 IN WHITE, THEN OPTIMUS G, GALAXY NOTE 2 THEN BACK TO THE GS3 IN PEBBLE BLUE. So trust me when i say its true. Call a store in atlanta and they will tell you the same. Im actually considering just using my upgrade and getting the additional 200$ on a gift card.

Jahspree said:
Its 340 not 360 my apologies. Heres a screen shot of the worth of the sprint gs3. But I have doing this since the 1st evo and have never had issues and is always able to get the latest and greatest. Plus my 2 my 50$ gift cards. 1 from a promotion they do in January. The second from having their protection plan and upgrading.
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I'm not 100% sure but I remeber reading on the best buy price match policy that since they are now price matching online retailers one of the exclusions was mobile phones. Not sure if this was only for contract phones or all in general.

avwheeler said:
Can't you just add a line and buy out contract next day?
Sent from Taptalk on EVO LTE soff on some awesome custom Rom!
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i would not suggest that as buying it out that early is quite expensive. if your within 2 months of your upgrade i believe its only 50$ and they add it to your bill no up front cost.

rtoodeetwo said:
I'm not 100% sure but I remeber reading on the best buy price match policy that since they are now price matching online retailers one of the exclusions was mobile phones. Not sure if this was only for contract phones or all in general.
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I'm not sure about price matching amazon's mobile phone but i know they will do sprints. what they will do is go on sprints website check the retail price and take it from there

rtoodeetwo said:
I'm not 100% sure but I remeber reading on the best buy price match policy that since they are now price matching online retailers one of the exclusions was mobile phones. Not sure if this was only for contract phones or all in general.
Click to expand...
Click to collapse
I linked BB's price match policy above. It excludes contract mobile phones.

Wow, Blue s3 trade in is $340, the white one is $230. Crazy its such a difference!
Sent from my SPH-L710 using Tapatalk 2

18th.abn said:
Wow, Blue s3 trade in is $340, the white one is $230. Crazy its such a difference!
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now that i didnt know i used to have the white till i traded it for the optimus G. i think its because the blue is less common than the white. im the only one i know that has the blue. i know at least 15 people with gs3s maybe more and all of them have the white.

Yeah, I checked all the carriers s3's and they are all around 220-260. Only the Blue sprint model is that high
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Getting ready to pick up my phones!
.

Ryno_666 said:
Getting ready to pick up my phones!
.
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I can't go to pick up mine until after work

Ready for best buy to open at 10. I plan on being the first person there and then coming home and sleeping because I work night shift.
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riceatusc said:
Ready for best buy to open at 10. I plan on being the first person there and then coming home and sleeping because I work night shift.
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Keyword being plan. Do you really believe as an xda member getting a new phone that youre gonna get to sleep?
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youkosnake said:
Keyword being plan. Do you really believe as an xda member getting a new phone that youre gonna get to sleep?
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Between a new phone and listening to everything going on in Boston on the scanner, I do not believe that I will be getting any sleep. Going to be thankful for coffee.

Anyone else disappointed with Sprints pricing?

$250 (upgrade price), $36 activation fee...then add tax. I think it's annoying that Sprint is making us loyal customers pay the difference for new customers (as they save $100 upon signing up.)
Had to vent...

Welcome to the world of sales. It's all about acquisition.
Sent from my SPH-L720 using Tapatalk 2

Sell your old phone on ebay/Craigslist or just sell it back to Sprint. If you work hard enough you can get the $36 activation fee waived.
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mjs2011 said:
Welcome to the world of sales. It's all about acquisition.
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It'd be different if other carriers did it, too. Every single other carrier has it for $200 on upgrade.

You should be able to get the activation fee waived. I have every single time.

Ascertion said:
It'd be different if other carriers did it, too. Every single other carrier has it for $200 on upgrade.
Click to expand...
Click to collapse
Check out wirefly and amazon mobile. Sometimes they are around $50 less than Sprint.

I bought my S4 from Sam's Club for $190. On an added bonus...Sam's Club only charges tax on the sale amount and not the regular retail price.
Sent from my SPH-L720 using xda app-developers app

I'm way more disappointed in Sprint's cell service. The S4 is a great phone and well worth $250, I payed full price off contract for mine $599, -$263 that I got for my S3 on trade in at Best Buy. But being locked into a two year contract with Sprints pathetic network is another thing.
Sent from my SPH-L720

GiantJay said:
I'm way more disappointed in Sprint's cell service. The S4 is a great phone and well worth $250, I payed full price off contract for mine $599, -$263 that I got for my S3 on trade in at Best Buy. But being locked into a two year contract with Sprints pathetic network is another thing.
Sent from my SPH-L720
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Hopefully the completion of their LTE rollout wins you over...

ive been a sprint customer for 12 years and the last phone i got they refused to waive my activation fee. i used to just make a simple call and request they waive it, i wasnt rude, or threatening and they flat out refused. they gave me the "we're trying to expand our network and push lte to more markets" excuse. and i bought it. i figure if my 36 bucks gets lte here faster then its worth it. that wont stop me from calling every time i get hit with an activation fee.

Ascertion said:
$250 (upgrade price), $36 activation fee...then add tax. I think it's annoying that Sprint is making us loyal customers pay the difference for new customers (as they save $100 upon signing up.)
Had to vent...
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sams club has i for 166 and they waive the activation fee the first weekend of the month so im paying aroun 175 for it lol

harmansingh said:
sams club has i for 166 and they waive the activation fee the first weekend of the month so im paying aroun 175 for it lol
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Don't you need a membership for that? I would so do that if it was possible.

I upgraded with Sprint at Costco (yes you have to have a membership).
Phone was $195, no activation fee, and it included an accessory bundle. Not the best bundle, but hey, a free TPU case, Car charger and some other items aren't bad.

I only got charged $150 for the device when activating a new line (of course plus the activation fee, all carriers charge this). However, I also got charged a $100 deposit on the line, I'm assuming because of my credit or lack thereof. So I wound up paying $250 when I got my GS4. Is this what everyone else is talking about or did they itemize the phone as costing $250? As a note, I ordered online, not in a store if that makes a difference for anyone.

Yea, it's ridulous that Sprint would charge the most among the carriers. But I bought the S4 off-contract and they offered the best price when the preorders were going on ($599.99).

optimummind said:
Yea, it's ridulous that Sprint would charge the most among the carriers. But I bought the S4 off-contract and they offered the best price when the preorders were going on ($599.99).
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Amazon also has it for $599 off contract, so I went to Best Buy and had them price match and got the phone there.
Sent from my SPH-L720

optimummind said:
Yea, it's ridulous that Sprint would charge the most among the carriers. But I bought the S4 off-contract and they offered the best price when the preorders were going on ($599.99).
Click to expand...
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Sprint has always been cheapest carrier in terms of nearly everything (plans, phones, etc.) But this was a surprise. I'll probably wait until a 3rd party retailer has a big sale and jump on it then.
Thanks everyone for the suggestions. Can I upgrade through Costco/Sam's club online without membership?

I couldn't resist. I got it the first day I had an upgrade. With everything (taxes and upgrade) on top of the 250 bucks for the device my out of pocket was aroubd 280. It was quite disappointing and the insult was that I didnt enjoy the device at first after being a die hard HTC follower.
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GiantJay said:
Amazon also has it for $599 off contract, so I went to Best Buy and had them price match and got the phone there.
Sent from my SPH-L720
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I thought of Amazon as well but when I submitted my preorder, Amazon didn't have the Sprint S4 for sale.

optimummind said:
I thought of Amazon as well but when I submitted my preorder, Amazon didn't have the Sprint S4 for sale.
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They didn't have it in stock either when I had Best Buy price match them.
Sent from my SPH-L720

Want an S4? Wait until July 19th.

Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
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HeyItsRyan said:
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..

That great
neonsector said:
I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
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Click to collapse
50 dollars for an htc1.....still too much...lol but thats great info thanks for passing it on.:laugh:

Originally Posted by HeyItsRyan
Here's some insider info from everyone's favorite Sprint guy.
Just read today that on 7/19 sprint will be doing BOGO on Galaxy S3 and S4.
Offer valid on new accounts and upgrade eligible lines. So you buy one S4 at regular price and get a second one Free!
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I am sure amazon and every other retailer on line will smash that deal, they will would probably offer it for 100 or so.
Same with the htc one, sprint dropped the price to 200, and amazon has it for 50 dollars now..
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Yea but sprint doesn't compete with online retailers. Most companies can't.
And the HTC one has always been 200 since the day it was released.
But there are ways a new customer can get an HTC one or S4 completely free.
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Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2

GiantJay said:
Best buy always has various great deals the one for the HTC One is good right now. $99 for the One trade in your old phone and put the amount toward the One and get a $50 gift card for Best Buy. The S4 had a deal a week ago. I will never buy from anywhere but Best Buy from now on and the last place would be from Sprint. They screw me over on my data enough I don't need there ridiculous prices and activation fees and about 1/3 the price for trading in your phone as Best Buy.
Sent from my Sprint Galaxy S4 using Tapatalk 2
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So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.

Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?

asharm said:
Hey Ryan, do you think you could explain how this deal works? Do we need two valid upgrade lines or can I walk in the store with my upgrade and walk out with two s4's?
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Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.

HeyItsRyan said:
Yes, you need two VALID lines. You must meet 1 of these 3 qualifications:
1) Be a new customer activating at least 2 new lines of service.
2) Be an upgrade eligible customer upgrading at least 2 new lines of service.
3) Be an upgrade eligible customer upgrading at least 1 line of service and adding at least 1 new line.
Any of those scenarios will qualify you for the BOGO offer.
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Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
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plmiller0905 said:
Hmm..this sounds like a cool deal. I switched my line from ATT about 2 days ago. I was gonna wait till next month to switch my wife's line over to Sprint. But if they would let me get a free S4 for her considering I just started service a couple days ago, that'll be great. But I doubt they will go for it...but I'll definitely call and try to get this deal next week when its made public...
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Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.

HeyItsRyan said:
Won't work. When the store processes the phone in SNAP, your line would be a service when it has to be a new or upgrade. So even IF the store personnel didn't know what they were doing and gave you the in-store credit, Sprint themselves would not pay the store back for the credit because the BOGO offer was done wrong.
The only way you can do this is if you add TWO more lines of service. Then just give the 3rd S4 to someone else or something.
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If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
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HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.

00mred00 said:
If he just does it now it would be the same...considering he has ports he would get two s4's now for 199 either way. Doing it now would be the logical choice.
It could technically be done next week because he is within 14 days...but would be a pita to do AND keep his number
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Why is it logical to do it now? I will be porting my wife's number over from att
Sent from my SPH-L720 using Tapatalk 2

HeyItsRyan said:
So confused...
What makes you think you don't get charged activation/upgrade fees from Best Buy? Read the contract.
A Sprint store would offer discounts on accessories with a phone purchase, Best Buy does not.
A Sprint store will take the time to educate the customer on their new phone, Best Buy does not.
A Sprint store will assist the customer with applying or re-validating their discount, Best Buy does not.
A Sprint store has access National Sales Support (NSS) to resolve complicated issues, Best Buy does not.
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Lol okay. You sound like a Sprint employee for sure. Just speaking from my personal experience. I got $262.50 credit from Best Buy for my S3 Sprint was going to give me $106. I'm not going to argue but simply reiterate that Best Buy is a way better place to buy products, and insurance etc.
Sent from my Sprint Galaxy S4 using Tapatalk 2

HeyItsRyan said:
So confused...
1/3 the price on Buy Back? Where do you get that info from? Sure, Best Buy MAY give you a little more for your phone than a Sprint store will, but we're talking maybe $20 tops. Sprint follows a national AVERAGE for Buyback value on phones.
Sprint stores can also offer different credits and discounts to beat Best Buy prices, such as the $100 port-in credit, or the ability to get $100 off any phone if you sign up for Sprint's Home Phone Connect service. I had a customer the other day who walked out with a FREE Galaxy S4 and free accessories... he had an iPhone 5 from Verizon and cancelled his Verizon contract. He got $100 for keeping his Verizon number, and another $100 for signing up for the Phone Connect... so that's a free S4 right there. Then he traded in his iPhone 5 for a $245 credit and used that money to buy a bunch of stuff for his new phone. Total out the door cost = FREE.
Best Buy can't match everything we do, as Sprint corporate won't allow it.
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Click to collapse
Buy Back everywhere is a joke... $245 for an iphone 5 I would be insulted.. they're what $600 at the store clearly it's 1/3 of the price right there..
my bf did that phone connect discount and he's going to end up paying more over all.... he doesn't even use his phone and hasn't even taken it out of the package...

Sprint Guy... how can a new customer get a free s4?
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waleed300 said:
Buddy you got all the wrong information. I work for Best Buy Mobile, and we do all of that.
Buy any case upto 24.99 get a zaggshield HD or car charger for only $10. OR all 3 for just $50
Buy any case upto 34.99 get a Zaggsheild HD or car charger for only $10 Or all 3 for $60
We price match accessories to any online or store retailer, including the $50 Otterbox's for $25 that are on sale at Amazon. And most of the time if you ask if you can give a discount on a case or charger, mobile manager or sales leads can give you a "customer satisfaction" discount.
I don't think any carrier store spends as much time with a single customer as we do at BBYM. We do not work on commission and don't rush you out of the store to get to the next customer to make money off of them and rush them out. There have been times where I have had older customers come into the store and I've spend an hour with them just educating them about the technology, finding out what their needs are, what they plan on using the phones for, and all of the different pricing options, plans etc. then another hour setting the phones up for them, google, corporate email accounts, apps, showing them how to work it and etc.
True we can't do the $100 credit for new service/bringing your number from another carrier, but Our system we use does allow us to search for corporate discounts to apply to the customers account.
And we do have NSS access to Sales Support for issues that may come up, and trust me, Sprint is the one that usually has the most issues with phones not wanting to update and activate and prl and profile updates not going through, also we have our Sprint Account Manager just a phone call away if there are issues that need immediate attention that calling NSS can't resolve as far as phones not activating due to still being on another account or Bad ESN's that need to be taken care of to reactivate for the customer.
As far as our protection plan, the best in the industry, $9.99 a month (a dollar cheaper than Sprint) with $0 deductible and UNLIMITED Claims. Although we do not cover loss of theft, but then that's why we have zero deductible and unlimited claims. As long as you have your phone, whatever is wrong with it, (cracked, broken, dropped in toilet, charger, battery, charge port) we'll take care of it. As for Iphones go, we now even replace the glass In Store. And if you have our Geek Squad Protection you automatically get our Trade-In Plus for free, and that will give you an additional $50 on top the trade in value of the phone.
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I'm going on information I have on hand, where I live our Best Buy sucks and I've been told that by customers many times. People tell me it's just like RadioShack, where yea they'll sell you a phone and if you're lucky they'll transfer contacts for it, but that's it. And the reason is BECAUSE you don't work on commission... a LOT of salespeople have no motivation to go the extra mile. They make a base pay and that's it. If they deal with 20+ customers a day, each one ending with the same result, then where's the drive to be the best? If you can't LOSE money as a sales rep, then you shouldn't call yourself a salesman IMHO. In that case you're just a customer service guy.
People have commission all wrong and it cracks me up when I see the Best Buy commercials that say you guys don't work on commission. Commission is what motivates salesmen to do a good job. Say a customer comes in my store and buys 4 new phones and I make $100 off that single transaction... it's my JOB to make sure they're 100% satisfied, because if they're not they have every right to return those phones and then I lose the commission, so now I just wasted time AND lost money because I half ass job. A typical single line upgrade will last about 45 minutes with us. We don't rush, and if we have customers waiting we simply set the expectations, tell them how long we'll be, and invite them to come back later so they don't have to wait. We go over ever aching detail from contact, picture, video, email, ringtone transfers to customer education. Then afterwards, the customer gets a CSAT call where they get to rate us. If our CSAT score is too low, we lose even more money off our commission. So once again, the result is that if you're dealing with a salesman who's pay and lively hood is directly effected by your (the customer's) level of satisfaction, then why do people assume commission-based salesmen don't do their job? Makes no sense.
But I digress.. Don't get me wrong bud, I am certainly NOT saying you do a bad job. If your particular Best Buy is a good one, and you in particular do an awesome job in phone sales, then that's great. I'm simply saying ours is not a good store, and the people there don't really give a crap.
Also, our accessory deals are pretty good. We do almost the same thing as you... buy any case for $29.99 or less and we'll bundle screen protectors and a car charger for a flat $40. We simply don't offer Zagg's because we don't believe in wet application screen protectors. OtterBox's are a big seller for us, and if you buy a Defender you don't need a Zagg anyway. We can't really match Amazon pricing for OtterBox because we're a preferred retailer, but we'll take a Defender down to $39.99 if we have too and still make a bundle deal.

kvan1707 said:
Sprint Guy... how can a new customer get a free s4?
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NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.

plmiller0905 said:
Why is it logical to do it now? I will be porting my wife's number over from att
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The current offer is get $100 off when porting in, I assume you did this on your Att port in 2 days ago. This offer expires the day before the new offer starts. Just do that now for her line as it nets the same total cost as the bogo.
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HeyItsRyan said:
NEW customer?
If you port your number to Sprint from a different carrier you will get $100 in-store credit. If you sign up for the Home Phone Connect on top of that you'll get another $100 in-store credit. That means you can get an S4 for only $50 in store, but then you get a $50 mail-in rebate. So after everything is said and done, you get a free GS4.
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If Only, I am on a family plan in someone else's name with sprint right now, I going to break off get two lines, add my subway discount and pay about $154 a month. Need to build my credit.
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