[Q] Audio Problems/Failure - Sony Xperia T, TL, TX, V

Hi All,
Since yesterday I get no audio in calls through the phone, but if I use the speaker phone I can hear fine.
Also when playing media out of the loudspeaker I get no sound (Very strange)
Doesn't seem to be a hardware problem as loudspeaker works in some instances.
It wasn't working on the original firmware and now I've upgraded to 195 and it still doesn't work.
Any ideas or do I need to send it for RMA?

welshkid said:
Hi All,
Since yesterday I get no audio in calls through the phone, but if I use the speaker phone I can hear fine.
Also when playing media out of the loudspeaker I get no sound (Very strange)
Doesn't seem to be a hardware problem as loudspeaker works in some instances.
It wasn't working on the original firmware and now I've upgraded to 195 and it still doesn't work.
Any ideas or do I need to send it for RMA?
Click to expand...
Click to collapse
Sounds like a hardware failure if it doesnt work on two seperate roms.
Take it back to the shop.

I had this problem with MIUI rom and Advanced Stock Kernel V4. Reboot fixed it initially but it kept reverting to the problem again at some point.
I'm now back to a relocked BL and unrooted and it's working fine. The ROMS on here are too new as is the general development of the phone so I'm staying with stock for the time being as I wan't a flawless phone in the short term.

I had this on stock firmware with locked bootloader reboot fixed the problem could be something wrong with the new firmware.

welshkid said:
Hi All,
Since yesterday I get no audio in calls through the phone, but if I use the speaker phone I can hear fine.
Also when playing media out of the loudspeaker I get no sound (Very strange)
Doesn't seem to be a hardware problem as loudspeaker works in some instances.
It wasn't working on the original firmware and now I've upgraded to 195 and it still doesn't work.
Any ideas or do I need to send it for RMA?
Click to expand...
Click to collapse
I sent mine back overseas to Clove, where they've shipped it off to Sony. I hope I see it again inside this month, but I have no idea where it is ATM. I flashed stock and used the ftf to relock, and had no audio at all. This was after having numerous problems with audio on custom ROMs.

There was problems with the audio playing from speakers/headphones on cm based ROMs. This has now been fixed. Reading the threads is a marvellous thing.
Sent from my Xperia T using xda premium

Thread moved. Please post in the correct section of the forums.
Thanks
AvRS

AvRS said:
Thread moved. Please post in the correct section of the forums.
Thanks
AvRS
Click to expand...
Click to collapse
Moved to? Any link?

kollector79 said:
Moved to? Any link?
Click to expand...
Click to collapse
Seriously? Avrs is saying he has moved THIS thread to HERE as it was posted in the wrong section, my guess is that it was in the general section, but as it is a question it has been moved to the question section. You don't need a link, your already here....
Sent from my LT30p

[email protected] said:
Seriously? Avrs is saying he has moved THIS thread to HERE as it was posted in the wrong section, my guess is that it was in the general section, but as it is a question it has been moved to the question section. You don't need a link, your already here....
Sent from my LT30p
Click to expand...
Click to collapse
This ^^
I simply posted as advice going forward and it's still the same thread you originally posted.

charlatan01 said:
I sent mine back overseas to Clove, where they've shipped it off to Sony. I hope I see it again inside this month, but I have no idea where it is ATM. I flashed stock and used the ftf to relock, and had no audio at all. This was after having numerous problems with audio on custom ROMs.
Click to expand...
Click to collapse
Sorry to resurrect this thread for this, but I thought it was worth posting. My phone got all the way to Sony where they couldn't get it working and are replacing it with a new unit. Seems I wasn't as crazy as I thought I was. Anyway, I can't wait to get it back... it's really a nice phone.
Oh, and FWIW, this experience with Clove leaves me with zero hesitation about using them in the future... they've been great to work with.

Hi all. I am a software engineer from Russia. I am developing operating systems for Android devices Sony Ericsson Xperia X10 and Sony Xperia T. I am very pleased that many of my designs helped users Xperia X10i. Problems with the audio, users will only appear if you install unofficial software. If you for some reason an error occurs, simply check the update for your smartphone.

Related

[Q] Laggy in-call sound quality

Hi
Just wanted to know if others experience this too?
when making a phone call, my sound is lagging/blurry/scratching. Sometimes sound like (kind of) a robot.
I live in the city, and signal loss or network change is therefore not an issue.
Just thought it was wierd, but guess it will be fixed with update.
From post #12:
I hoped this was just a software error, but baseband upgrade and custom ROM didn't work. This is how it sounds
http://dl.dropbox.com/u/4651820/Stemme 002.amr (starts around 15 sec)
Exact same thing here. Sounds like a loose connection in the speaker. Same city as you, but on 3 instead of TDC. Nothing to do with network, it's either soft-or hardware error in the LG. Let's just hope it's soft
no problem here the sound is perfekt. i have telia
Its a known problem.
I sent the phone back as DOA because of this and few other problems.
Sorry. Forgot to change provide r, I'm on 3 as well...
I hope it's software too. Waiting for better rom from paul before testing...
My camera has stopped working as well of today : s
Started of so well with the phone. But sucks with bugs on stock rom
Sent from my LG-P990 using Tapatalk
raf2k said:
Its a known problem.
I sent the phone back as DOA because of this and few other problems.
Click to expand...
Click to collapse
Do you know if it's software or hardware related?
Sent from my LG-P990 using Tapatalk
See this thread here. Give LG a buzz as they are accepting bug reports for a major update.
fen_nyc said:
See this thread here. Give LG a buzz as they are accepting bug reports for a major update.
Click to expand...
Click to collapse
Thanks for heads up. Looks like it's software error fortunately, so Im more calm now
Found this at Paul's forum.
"Problem solved with the new baseband I think. Haven't noticed any tinny sound effect when in phone - either 2G or 3G connectivity.
It's a shockingly large improvement. Really bad that LG sells the phone with that software because mine was almost unusable in crowds because you had no idea what the other person was saying. Will be keen to jump to newer basebands now if they become available since it's proven it does make a huge difference. At least it's not a reason to NOT buy this phone anymore since it's easily fixable thanks to Paul now "
Problem was solved after update.
Check for updates here: http://android.modaco.com/content/lg-optimus-2x-2x-modaco-com/335049/in-call-sound-quality/
larsn84 said:
Thanks for heads up. Looks like it's software error fortunately, so Im more calm now
Found this at Paul's forum.
"Problem solved with the new baseband I think. Haven't noticed any tinny sound effect when in phone - either 2G or 3G connectivity.
It's a shockingly large improvement. Really bad that LG sells the phone with that software because mine was almost unusable in crowds because you had no idea what the other person was saying. Will be keen to jump to newer basebands now if they become available since it's proven it does make a huge difference. At least it's not a reason to NOT buy this phone anymore since it's easily fixable thanks to Paul now "
Problem was solved after update.
Check for updates here: http://android.modaco.com/content/lg-optimus-2x-2x-modaco-com/335049/in-call-sound-quality/
Click to expand...
Click to collapse
Hehe, funny to be quoted here, from a thread I started over at MoDaCo. According to my poll there a lot of 2X users experience bad sound.
Like I wrote at MoDaCo - I haven't noticed any weird sound after the baseband flash, so please upgrade and tell me if you also notice an improvement. I'll update the thread accordingly.
Btw, what baseband are you currently on?
sibbor said:
Hehe, funny to be quoted here, from a thread I started over at MoDaCo. According to my poll there a lot of 2X users experience bad sound.
Like I wrote at MoDaCo - I haven't noticed any weird sound after the baseband flash, so please upgrade and tell me if you also notice an improvement. I'll update the thread accordingly.
Btw, what baseband are you currently on?
Click to expand...
Click to collapse
Hehe. Im just having trouble remembering which i wrote in and which i read in :-D
But...
I Updated baseband now = no difference.., still scratchy sound...
Flashed pauls custom rom = still scratchy sound...
Seems in some cases it might ne hardware related :-(
Perhaps im unlucky.
The volume is okay/high enough. I just got scratching.... similar to white noise
Sent from my LG-P990 using XDA Premium App
larsn84 said:
Seems in some cases it might ne hardware related :-(
Click to expand...
Click to collapse
If this is truly a hardware issue, don't delay- send it back. Furthermore, be mindful of the replacement you receive. Here is an example of an "ugly" situation that happened between two owners. Be firm & inspect your replacement thoroughly- if it's not in "like-new" condition or has residual data from a previous owner, argue for a brand new 2X.
fen_nyc said:
If this is truly a hardware issue, don't delay- send it back. Furthermore, be mindful of the replacement you receive. Here is an example of an "ugly" situation that happened between two owners. Be firm & inspect your replacement thoroughly- if it's not in "like-new" condition or has residual data from a previous owner, argue for a brand new 2X.
Click to expand...
Click to collapse
I think we got quite good policies in Denmark, so I'll probably just get a new one at first But thanks for the advice. Hopefully the next will show up better.
A friend of mine experienced pixel "errors" on his AND his girlfriends, so the next one better be fully functional... I know that TDC provider in Denmark wanted to postpone the release too, because of malfunctioning devices. This was before they ever sold any, and they haven't got them in stock yet
I hoped this was just a software error, but baseband upgrade and custom ROM didn't work. This is how it sounds
http://dl.dropbox.com/u/4651820/Stemme 002.amr (starts around 15 sec)
Now I just have to wait for "three" to send it in, and return a new one... if it happens three times, I'll get my mony back, and perhaps go for the SGS2 and hope it gets Tegra2... a shame, such a nice phone otherwise. Hope they make it work, but I hear a lot of complaints *fingers crossed*
EDIT: Damn, just heard of three occasions of the same problem here in Denmark... hope they can fix it
I'm not experiencing any scratchy sounds like you, not even before I upgraded baseband. So I guess it's not all O2X in Denmark that has the problem.
I bought mine through Callme.
Aduck79 said:
I'm not experiencing any scratchy sounds like you, not even before I upgraded baseband. So I guess it's not all O2X in Denmark that has the problem.
I bought mine through Callme.
Click to expand...
Click to collapse
The problem has been there all the time for me. Just saying the update didn't work for me, so I guess it is hardware related in my case. There has just been some discussions about wether it is hardware or software related.
The problem doesn't occure on all devices, but some are unlucky. 2 of my friends, which bought it on the release date, as my self, has experienced the same problem.
Also, on mobildebat.dk (danish forum) people complain about having the same problem. Such a shame.
I turned in my phone now, and has to wait for up to 10 days for LG to come up with a solution now Hope it goes faster. If i went down to the store last wednesday, I would hav gotten a new phone right away, due to 14 days return policy. Now I have to use my Nokia N82, damn it's slow
Hi,
I have had the same problems on my week old phone. Scrathy sound, Buzzing sound that both ends can hear and the other end sounding "tinny" or like a robot.
I also had random reboots.
Sent it in to repairs monday, hopefully it won't come back with "no faults found".
MY local Telia shop, where I bought the phone, hadn't heard about the problem from more than 1-2 people. Danish LG customerservice also hadn't heard about it. (This was a week ago.)
BTW: Is it normal for camera area to get very hot during calls? I had that too. Battery time was ok. 1-1½ day of normal use. Heavy wifi/talk/gps = less than a day.
I made a recording of the buzzing sound (starts at around 20secs in.):
dl.dropbox.com/u/4130839/Out_2011_03_27_14-06-29_%2B4550800950.3gp
This buzzing is sometimes so loud you cant hear what ppl are saying, and they have a hard time hearing you too.
pslind69 said:
Hi,
I have had the same problems on my week old phone. Scrathy sound, Buzzing sound that both ends can hear and the other end sounding "tinny" or like a robot.
I also had random reboots.
Sent it in to repairs monday, hopefully it won't come back with "no faults found".
MY local Telia shop, where I bought the phone, hadn't heard about the problem from more than 1-2 people. Danish LG customerservice also hadn't heard about it. (This was a week ago.)
BTW: Is it normal for camera area to get very hot during calls? I had that too. Battery time was ok. 1-1½ day of normal use. Heavy wifi/talk/gps = less than a day.
I made a recording of the buzzing sound (starts at around 20secs in.):
dl.dropbox.com/u/4130839/Out_2011_03_27_14-06-29_%2B4550800950.3gp
This buzzing is sometimes so loud you cant hear what ppl are saying, and they have a hard time hearing you too.
Click to expand...
Click to collapse
I got the same buzzing sound if I call
davjan said:
I got the same buzzing sound if I call
Click to expand...
Click to collapse
Yeah, It's really strange =/
Just in cas you haven't saw it but seems that the latest radio fix this :
http://forum.xda-developers.com/showthread.php?t=1008070
goulloux said:
Just in cas you haven't saw it but seems that the latest radio fix this :
http://forum.xda-developers.com/showthread.php?t=1008070
Click to expand...
Click to collapse
I updated the baseband , but the problem is still there
davjan said:
I updated the baseband , but the problem is still there
Click to expand...
Click to collapse
Damn, I was hoping it was just a bad sw =/

[Q] Amazing. Same problem on 2 Captivate phones. Speaker issue

Hello guys. Im feeling very frustrated now, i bought 2 phones on ebay from different sellers and both of them have problems when i play music. The sound goes off and became very quiet for some reason. To get it back i need to hit the speaker's area and it becomes fine again but for some short time only. I think it is a common problem and many people did have this problem. I tried to flash different fimwares etc, no luck. Please anybody help.. Regards
gekanukr said:
Hello guys. Im feeling very frustrated now, i bought 2 phones on ebay from different sellers and both of them have problems when i play music. The sound goes off and became very quiet for some reason. To get it back i need to hit the speaker's area and it becomes fine again but for some short time only. I think it is a common problem and many people did have this problem. I tried to flash different fimwares etc, no luck. Please anybody help.. Regards
Click to expand...
Click to collapse
I was quite tempted to use LMGTFY but won't work at work lol.. So yeah, here's the answer: http://forum.xda-developers.com/showthread.php?t=1351278
If that doesn't work, some users reported that pushing on the speaker (after taking the back off) fixed their problem.
Hope it helps! and remember, a little search goes a long way
111
I think i found a solution.
youtube. com/watch?v=umd6r3IU2Bo[/url]
Should have used the search before posting.. will eport after.
Widespread problem bud. I have 2 captivates and both suffer from this. I tried fixing the one and made it way worse. Thinking about sending them both out for repair. Still a great phone!
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
1
Do you mean you followed the same way i posted? How did you made it worse? Thanks
gekanukr said:
Hello guys. Im feeling very frustrated now, i bought 2 phones on ebay from different sellers and both of them have problems when i play music. The sound goes off and became very quiet for some reason. To get it back i need to hit the speaker's area and it becomes fine again but for some short time only. I think it is a common problem and many people did have this problem. I tried to flash different fimwares etc, no luck. Please anybody help.. Regards
Click to expand...
Click to collapse
Had this PROBLEM earlier. its solved Now. See YouTube !!!!
15x15
meZQureshi said:
Had this PROBLEM earlier. its solved Now. See YouTube !!!!
Click to expand...
Click to collapse
Solved

Viber : People can't hear me

Hi everybody,
I'm new to the community and this is my first post.
I'm having some issue with viber on my xperia T, the thing is that when I call, people can't hear me,
I hear them well, and the quality of the call is very good.
I can't find the problem...
So if you have some solutions...
My phone is on Jelly Bean stock version.
Same exact problem...
Anybody have a solution?
this is quite annoying
zigna said:
Hi everybody,
I'm new to the community and this is my first post.
I'm having some issue with viber on my xperia T, the thing is that when I call, people can't hear me,
I hear them well, and the quality of the call is very good.
I can't find the problem...
So if you have some solutions...
My phone is on Jelly Bean stock version.
Click to expand...
Click to collapse
I'm having the same problem with Xperia V,
I just got the phone on sunday with ICS and saw the update coming, updated the phone.
I set it up and installed viber on my phone, People on the other side can't hear me at all.I can hear'em perfectly yet they can't hear me at all.
For the first time I thought it was only me who has the problem, I even googled it and couldn't find any solution.
Too bad and I felt like going back to ICS and see the problem still occurs cause I didn't get a chance to test it on ICS.
Hope they'll find the problem and a solution for this. or something on coming update.
I too tought that I was the only one.
I checked viber website, and the Xperia T is not listed in the compatible devices... even though it's android device!
Oh then, Xperia V might not be listed too. well they'll fix it in later updates. so yea we gotta wait, till then we'll have to chat.
I saw in some post that a person from viber was answering questions, So maybe we can contact him but how? Just to check if they plan to make it compatible or to tell us a tips to get it to work...
zigna said:
I saw in some post that a person from viber was answering questions, So maybe we can contact him but how? Just to check if they plan to make it compatible or to tell us a tips to get it to work...
Click to expand...
Click to collapse
was it like today or yesterday? if that so, it's me haha. yea I complained about it and told them about this thread as well
Still got the problem, so I guess we'll have to wait...
zigna said:
Still got the problem, so I guess we'll have to wait...
Click to expand...
Click to collapse
Hey they fixed the issue with their newest software, try 2.3.6
chesterr said:
Hey they fixed the issue with their newest software, try 2.3.6
Click to expand...
Click to collapse
Yes! I have to try this! I'll keep in touch! yeay!
It's a short in the hardware. Make sure xloud is always turned off. I went through 3 Sony phones because of that issue.
Sent from my LT30at using xda app-developers app
still no luck
erichall82 said:
It's a short in the hardware. Make sure xloud is always turned off. I went through 3 Sony phones because of that issue.
Sent from my LT30at using xda app-developers app
Click to expand...
Click to collapse
xLoud is off, still cant hear the other side. after 4-5 secs its just plain silence but other side can hear me well

Telstra users on .259 update

Hi Telstra users,
I would just like to ask if anyone here on the .259 firmware is still experiencing the infamous touch screen problem after updating from .257 to .259? your reply is very much appreciated.
Here's the link in sony forums and I too have the same problem
http://talk.sonymobile.com/t5/Xperia-Z1/xperia-z1-touchscreen-problems/m-p/410611#U410611
brapicoco said:
Hi Telstra users,
I would just like to ask if anyone here on the .259 firmware is still experiencing the infamous touch screen problem after updating from .257 to .259? your reply is very much appreciated.
Here's the link in sony forums and I too have the same problem
http://talk.sonymobile.com/t5/Xperia-Z1/xperia-z1-touchscreen-problems/m-p/410611#U410611
Click to expand...
Click to collapse
Basically, it's just the same .257.
El.Guaje said:
Basically, it's just the same .257.
Click to expand...
Click to collapse
what do you mean it's the same? do you have the issue or the issue was solved after the update?
brapicoco said:
Hi Telstra users,
I would just like to ask if anyone here on the .259 firmware is still experiencing the infamous touch screen problem after updating from .257 to .259? your reply is very much appreciated.
Here's the link in sony forums and I too have the same problem
http://talk.sonymobile.com/t5/Xperia-Z1/xperia-z1-touchscreen-problems/m-p/410611#U410611
Click to expand...
Click to collapse
So you definately didn't have that problem with the previous firmware?
Because the issue you raise here is an issue all the time, and would appear to be hardware related rather than firmware.
---------- Post added at 06:17 PM ---------- Previous post was at 06:15 PM ----------
brapicoco said:
what do you mean it's the same? do you have the issue or the issue was solved after the update?
Click to expand...
Click to collapse
What he means is the firmware is pretty much the same as everyone else, the iteration of the update is only Telstra customisation.
danw_oz said:
So you definately didn't have that problem with the previous firmware?
Because the issue you raise here is an issue all the time, and would appear to be hardware related rather than firmware.
---------- Post added at 06:17 PM ---------- Previous post was at 06:15 PM ----------
What he means is the firmware is pretty much the same as everyone else, the iteration of the update is only Telstra customisation.
Click to expand...
Click to collapse
Just asking this because someone tipped me that his touch issue was solved by flashing the .259 from Telstra so I'm just wondering if that will be the case and wanted to have feedback from the owners.
I've always had this problem and still hoping in the next update that this will be solved. Tipo and Miro have this issue too and a third party app solved the problem.
brapicoco said:
Just asking this because someone tipped me that his touch issue was solved by flashing the .259 from Telstra so I'm just wondering if that will be the case and wanted to have feedback from the owners.
I've always had this problem and still hoping in the next update that this will be solved. Tipo and Miro have this issue too and a third party app solved the problem.
Click to expand...
Click to collapse
I would try for you, but I don't want all the Telstra bloat ware on my phone, and I have not had the problem. If I gave you the FTF would you use it?
danw_oz said:
I would try for you, but I don't want all the Telstra bloat ware on my phone, and I have not had the problem. If I gave you the FTF would you use it?
Click to expand...
Click to collapse
it would be good if you have the problem since we can really test if the update solved it but since you have a non faulty phone trying it would be not a good idea since we cannot really test or prove something.
Thanks man for the help that you have offered. I'm really just a frustrated z1 owner and I cant use my phone especially in games since I always lose touch.
brapicoco said:
it would be good if you have the problem since we can really test if the update solved it but since you have a non faulty phone trying it would be not a good idea since we cannot really test or prove something.
Thanks man for the help that you have offered. I'm really just a frustrated z1 owner and I cant use my phone especially in games since I always lose touch.
Click to expand...
Click to collapse
What's keeping you from trying yourself? I mean, you have the problem, you heard the .259 fixed it... If you want to know for real if it does, flash it yourself.
brapicoco said:
it would be good if you have the problem since we can really test if the update solved it but since you have a non faulty phone trying it would be not a good idea since we cannot really test or prove something.
Thanks man for the help that you have offered. I'm really just a frustrated z1 owner and I cant use my phone especially in games since I always lose touch.
Click to expand...
Click to collapse
i'm pretty sure it's a software issue, i downloaded that app they mentioned and when i test my touch screen it always goes fine.
but i too did sometimes notice my touchscreen failing to register touches during games, after long time of playing, but if i quit and reenter the game it's all fine again...
so it's not a hardware problem, defenetly software, sony are aware of it and will solve it, fast i hope.
First I've heard of it haha
Had my Z1 for about 3-4 months and been on 259 for probably half that. No issue prior or post update
brapicoco said:
it would be good if you have the problem since we can really test if the update solved it but since you have a non faulty phone trying it would be not a good idea since we cannot really test or prove something.
Thanks man for the help that you have offered. I'm really just a frustrated z1 owner and I cant use my phone especially in games since I always lose touch.
Click to expand...
Click to collapse
Why don't you take the phone back or try some other ones to see if they have the same issue, for instance in your telco shop. If they don't get your phone replaced.
danw_oz said:
Why don't you take the phone back or try some other ones to see if they have the same issue, for instance in your telco shop. If they don't get your phone replaced.
Click to expand...
Click to collapse
Customer service is really sucky here in my country. If you send your phone for repair when it comes back parts are stolen and will charge you even for parts and repair. Tried some units that were on display and dont have that annoying issue.
Fingers crossed since nexus 7 2013 had the same problems and I'm hoping that an update will fix this.
brapicoco said:
Customer service is really sucky here in my country. If you send your phone for repair when it comes back parts are stolen and will charge you even for parts and repair. Tried some units that were on display and dont have that annoying issue.
Fingers crossed since nexus 7 2013 had the same problems and I'm hoping that an update will fix this.
Click to expand...
Click to collapse
Sweet, I hear you. why don't you try the update? Change two codes on your phone, plug in to PC Companion and download the Telstra update.
danw_oz said:
Sweet, I hear you. why don't you try the update? Change two codes on your phone, plug in to PC Companion and download the Telstra update.
Click to expand...
Click to collapse
What do you mean by the two codes? I'll flash the telstra update through flashtool. However, will I still be able to use my phone in my current network?
brapicoco said:
What do you mean by the two codes? I'll flash the telstra update through flashtool. However, will I still be able to use my phone in my current network?
Click to expand...
Click to collapse
If you use flash tool the two codes don't matter, yes after you have flashed, then flash back the just the baseband from your current provider
A couple of days ago I flashed just the 259 Kernel and I would say the touch screen improved a bit, but it kept failing. I would say mostly if you touch near one of the screen borders.
I just flashed the whole 259 firmware and my screen keeps failing as with just the kernel... only difference is now I have a weird boot logo and root is gone!
Javinv said:
A couple of days ago I flashed just the 259 Kernel and I would say the touch screen improved a bit, but it kept failing. I would say mostly if you touch near one of the screen borders.
I just flashed the whole 259 firmware and my screen keeps failing as with just the kernel... only difference is now I have a weird boot logo and root is gone!
Click to expand...
Click to collapse
Yes, because it is a standard ROM, same would happen if you restored your phone with PC Companion.

[Q] A Captivate with Cyanogenmod that doesn't have sound.

I'm not entirely sure if this is an issue with my hardware or software which is why I'm asking where I should look (or start a thread) first. I've had sound before but now there is nothing, not even crackling or popping. I'm using Cyanogenmod 11 on a Samsung Captivate. I read a thread about loosening a screw near the speaker and tried that (along with a not-so-deep tear-down), but still not a peep (or beep). Something I should mention is that headphones DO work when they're plugged in. Additionally I've done some scouring of the Internet for a fix but I can't find any problems truly similar to mine.
Hi
Thanks for writing to us at XDA Assist. It seems to me like you have a hardware failure. Which version of the Captivate do you have? Unbranded or AT&T?
Hi to you too
Thank you for replying. I believe it is the at&t version, although I'll admit I wasn't aware there was a Captivate that wasn't an at&t version. That would be found in the info part of the phone as the model number right?
Kangarooster said:
Hi to you too
Thank you for replying. I believe it is the at&t version, although I'll admit I wasn't aware there was a Captivate that wasn't an at&t version. That would be found in the info part of the phone as the model number right?
Click to expand...
Click to collapse
That's right, and most at&t phones actually have the at&t logo somewhere on the phone, as well as the at&t logo during the boot animation. If it has either of those we can safely assume that is the at&t model, otherwise please let me know what the model number is.
Transmitted via Bacon
Wow, I can't believe I didn't notice it at the top of the phone, yes it is an at&t model.
Kangarooster said:
Wow, I can't believe I didn't notice it at the top of the phone, yes it is an at&t model.
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Thanks for the extra information. I'm going to have this thread moved to the AT&T Captivate q&a section here:
Captivate Q&A, Help & Troubleshooting
That way it'll reach the people who are most experienced with your device, so if it is a common bug they should be able to walk you through it. It sounds hardware related to me but lets see what the Captivate experts say.
Good luck!
Transmitted via Bacon
Okay.
Thank you for the help
Kangarooster said:
I'm not entirely sure if this is an issue with my hardware or software which is why I'm asking where I should look (or start a thread) first. I've had sound before but now there is nothing, not even crackling or popping. I'm using Cyanogenmod 11 on a Samsung Captivate. I read a thread about loosening a screw near the speaker and tried that (along with a not-so-deep tear-down), but still not a peep (or beep). Something I should mention is that headphones DO work when they're plugged in. Additionally I've done some scouring of the Internet for a fix but I can't find any problems truly similar to mine.
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It does sound like hardware. Have you tried slightly pushing on the speaker? I tends to come loose.
If you have any flashing experience, you can try flashing stock to completely rule out software issue but since the aux works, I'm pretty sure it's hardware.
I have tried pushing on the speaker. The only reason I was thinking it might be a software issue is because I changed some of the settings in what I believe is called dsp. Before I flash it back to the stock software (firmware?) is there any other troubleshooting I could try? Putting Cyanogenmod on it was somewhat of a process and overall I like it. And if it is a hardware problem how much would it cost to fix (not that I have any money to do so anyway )? And before I end this reply, thank you for your help.
Kangarooster said:
I have tried pushing on the speaker. The only reason I was thinking it might be a software issue is because I changed some of the settings in what I believe is called dsp. Before I flash it back to the stock software (firmware?) is there any other troubleshooting I could try? Putting Cyanogenmod on it was somewhat of a process and overall I like it. And if it is a hardware problem how much would it cost to fix (not that I have any money to do so anyway )? And before I end this reply, thank you for your help.
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You could always flash CM over and that would rule out the system file possibility.
Was the problem there before flashing CM? And I have a neat little guide on how to flash in my "most thanked" posts if you need it to get back to CM after flashing stock.
BWolf56 said:
You could always flash CM over and that would rule out the system file possibility.
Was the problem there before flashing CM? And I have a neat little guide on how to flash in my "most thanked" posts if you need it to get back to CM after flashing stock.
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I actually don't remember if the problem was there or not as I flashed CM on it pretty much as soon as I got it. Can I just start from the "install from zip" process to reflash CM on it? In the meantime I'll see if I can do that without there being any potential problems with bricking the phone etc. And thank you for being patient with me .
Kangarooster said:
I actually don't remember if the problem was there or not as I flashed CM on it pretty much as soon as I got it. Can I just start from the "install from zip" process to reflash CM on it? In the meantime I'll see if I can do that without there being any potential problems with bricking the phone etc. And thank you for being patient with me .
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Yeah, just flash the ROM zip and the Gapps over your current one. It's called a "dirty flash" and will only wipe your system settings.
I was celebrating St. Patrick's day which is why I haven't replied sooner, apologies. Anyway, I will do that, although I learned from the previous owner that the sound was going out so now I'm 99% positive that it's the hardware. Is it okay for me to mention that replacement speakers appear to be relatively cheap (and possibly easy to install)? And one last question, for the future, is it more polite to leave the quote in the reply rather than take it out?
Kangarooster said:
I was celebrating St. Patrick's day which is why I haven't replied sooner, apologies. Anyway, I will do that, although I learned from the previous owner that the sound was going out so now I'm 99% positive that it's the hardware. Is it okay for me to mention that replacement speakers appear to be relatively cheap (and possibly easy to install)? And one last question, for the future, is it more polite to leave the quote in the reply rather than take it out?
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You should keep the quote, it notices the user you quote and that way, he can reply faster (me in this case).
And yeah speaker replacement is definitely an option. You should be able to find a quick video guide on youtube, I believe it's fairly easy to do.
BWolf56 said:
You should keep the quote, it notices the user you quote and that way, he can reply faster (me in this case).
And yeah speaker replacement is definitely an option. You should be able to find a quick video guide on youtube, I believe it's fairly easy to do.
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I put an older CM version (that was under the stable category) on to see if it was the software and I checked with the previous owner to see if the sound was going out (it was). There still isn't any sound so it's definitely the hardware. Now the question is; do I spend money to replace the speaker on an old phone that I don't really need?
That'd probably be a different thread though.
Thank you for your help!
Kangarooster said:
I'm not entirely sure if this is an issue with my hardware or software which is why I'm asking where I should look (or start a thread) first. I've had sound before but now there is nothing, not even crackling or popping. I'm using Cyanogenmod 11 on a Samsung Captivate. I read a thread about loosening a screw near the speaker and tried that (along with a not-so-deep tear-down), but still not a peep (or beep). Something I should mention is that headphones DO work when they're plugged in. Additionally I've done some scouring of the Internet for a fix but I can't find any problems truly similar to mine.
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flash neatkernel with cm11 rom http://forum.xda-developers.com/samsung-captivate/development/recovery-cwm6-philz-touch-t3030931. solved my speaker problem. stock cm11 kernel has speaker bug.
brandonabandon said:
flash neatkernel with cm11 rom http://forum.xda-developers.com/samsung-captivate/development/recovery-cwm6-philz-touch-t3030931. solved my speaker problem. stock cm11 kernel has speaker bug.
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Does it really? I thought for sure it was hardware related, but if there's a way around spending too much money I'm all for it, thank you!
So I installed it and still nothing. But still thank you.
Kangarooster said:
So I installed it and still nothing. But still thank you.
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cappy speakers on ebay for next to nothing.
brandonabandon said:
cappy speakers on ebay for next to nothing.
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So, I think I know how to replace/install the speaker and I've watched a video or two on the process. Would you have any do's or don'ts, tips, et cetera?

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