Related
I didn't
I'm guessing google didn't expect this much....traffic :laugh:
(I'm talking about both for sale notifications and purchase notifications)
nope.com
I did.
I got one like an hour ago and I ordered around 1230
Sent from my One X using xda app-developers app
I ordered two, on two different cards.
I got an e-mail notification for each.
However, when going under the Google Play store, one has the status 'Shipping estimate: November 15, 2012' and the other just says 'Complete'. Even though I ordered the one that says 'complete' first. When I go to Google Wallet, it has both of them under pending. They should both ship at the same time, correct?
I got a confirmation about half an hour after ordering, but it's been about 11 hours and still no shipping confirmation..
Got it a couple of hours late.
I got an order confirmation within 20-25 minutes after ordering. My order was placed at 11:35:08 EST. Status still sitting at Shipping estimate: November 15, 2012.
newp.
Nada...nothing! They are lost in space!!
I got a confirmation but it was after like 45 mins to an hour from when i completed checkout.
Got the confirmation a couple minutes after ordering, no shipping details yet.
Got my confirmation about an hour after I placed my order. No shipping details, play store says shipping estimate as the 15th though
Never got the sale email, but I checked around 11:35AM and saw they were on sale. After a few attempts on my laptop, I pulled my phone out and completed the checkout there. I think Google Wallet was actually what was causing the issue for me at least, because as soon as I went to the mobile version of checkout, it went through no problem.
Got my order confirmation about 45 nerve-wracking minutes later as I was second-guessing whether it went through on my phone or not. :silly:
ZeroSX said:
Got my confirmation about an hour after I placed my order. No shipping details, play store says shipping estimate as the 15th though
Click to expand...
Click to collapse
+1
Stupid double post
In Canada - got nothing.
Got an email about 2 hours ago, contacted Google to see how long it would take to ship, I got a reply in 30 seconds stating that the order will ship on the evening of the 15th!!!! YES!
lazarat said:
+1
Click to expand...
Click to collapse
Same here
Sent from my Galaxy Nexus using xda app-developers app
I have not got my confirmation email yet but on my Walletit says pending and estimated shipping November 15th so I think I'm good.
So I'm creating this thread to try and determine a percentage value (%) for how many people were actually able to successfully order the new Nexus 4 device on the Launch Date (Nov 13th, 2012) from the Google Play Store.
NOTE: BTW if you picked up your phone from a retail store/t-mobile/O2(UK) etc, then please do not vote, this is for Google Play Store orders only.
If you successfully ordered 1 or more Nexus 4 devices, then click YES.
If you encountered errors/out of stock/coming soon/ or any sort of processing error which resulted in you not managing to order a device. Then, click NO
Thank You
I'm in Toronto, Canada and was unable to order the Nexus 4 from Google Play, due to server errors.
I tried to order from about 11:36am to 12 noon with no success.
I was able to order mine at 8:34 pacific here in Washington state.
I'm in Germany, I managed to get one after a series of errors. I actually thought I hadn't made it also but then saw an email confirmation later.
But it's not been shipped yet.. :crying:
(00:33 UTC-8)
I was able to order one are 1:00PM EST. Was unsuccessful earlier, but kept refreshing and using Page Monitor Chrome extension. Got a 16GB N4 that is scheduled to ship before the week is over.
you should add an option in the poll
"Been through hell trying to order one, but finally got it"
tian105 said:
you should add an option in the poll
"Been through hell trying to order one, but finally got it"
Click to expand...
Click to collapse
lol I hear you, but lucky you did manage to get one. Did you get it ordered on the 13th or today?
Ordered mine at 11:45 am EST. Status says estimated shipping on november
Sent from my Transformer TF101 using xda app-developers app
UKROB86 said:
Did you get it ordered on the 13th or today?
Click to expand...
Click to collapse
They had all sold out by the end of the 13th? You couldn't have possible bought one today!
never saw the 'add to cart' button once.. stayed up all night and morning constantly refreshing, including at 8.00am when others said it went live.. uk ... there's some kind of con going on, I couldn't of tried any harder.
supercakefish said:
They had all sold out by the end of the 13th? You couldn't have possible bought one today!
Click to expand...
Click to collapse
possible returns/order cancellations?
What's wrong with using this thread? http://forum.xda-developers.com/showthread.php?t=1989161
In UK, there at 8am refreshing until i got the ready for order. Had exactly the same experience as everyone else, errors galore on the order process, tried adding the bumper, the 16gb and 8gb, ended up getting an order for the 8gb and bumper! My credit card shows the amount as pending to come out, and Google wallet says shipping 15th.
Whoop whoop! Come on Google, redeem yourselves with the order process for those who managed to get through the initial mess!
Tapatalked from my GSII
UKROB86 said:
possible returns/order cancellations?
Click to expand...
Click to collapse
Well those had dried up waaay before midnight in the UK. So he must be either American or Canadian.
supercakefish said:
Well those had dried up waaay before midnight in the UK. So he must be either American or Canadian.
Click to expand...
Click to collapse
Yes thats true I did hear that the UK had Out of Stock signs shown earlier than US/Canada.
Please search before creating a new Thread.
This already exists
http://forum.xda-developers.com/showthread.php?t=1989161
Thread closed
so did you receive a backordered mail or is it shipped?
Neither... Mine still says "Shipping Estimate: Nov 15th".
Ravynmagi said:
Neither... Mine still says "Shipping Estimate: Nov 15th".
Click to expand...
Click to collapse
Probably should have had 8GB and 16GB options. FWIW, mine is backordered... 8GB
Don't know. Didn't receive a email yet from google about backorder..
Nor do I know if it has been shipped...no email from Google whatsoever.
Sent from my Inspire 4G using xda app-developers app
Ravynmagi said:
Neither... Mine still says "Shipping Estimate: Nov 15th".
Click to expand...
Click to collapse
Same here....
Ravynmagi said:
Neither... Mine still says "Shipping Estimate: Nov 15th".
Click to expand...
Click to collapse
Same here. No way its coming before Monday.
Sent from my MB860 using xda app-developers app
shipped an hour ago!
I got backordered email but my order still says pending and has an estimated ship date of today.
Im not holding my breath though.
thos25 said:
I got backordered email but my order still says pending and has an estimated ship date of today.
Im not holding my breath though.
Click to expand...
Click to collapse
same here!
Definitely backordered
This is what I call really disappointing.
>>Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
I got the email as well...
Order Date: November 13, 2012 1:50:12 PM UTC-5, Wallet says pending still, Play store still says Shipping Estimate: Nov. 15
I ordered an 8gb model so it's not limited to the 16gb's and I ordered from Canada if anyone cares to know.
Not the worst thing in the world, at least I get free shipping.
I just got this.....
Thank you for your recent purchase on Google Play. *Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We’ll send you a notification when your order has shipped and will credit the shipping charges.
To check the status of your order at any time, visit the link below: https://wallet.google.com/manage/#transactions
If you would prefer to cancel your order, please reply to this email and our team will assist you. Or you can cancel your order using our online tool. Please follow the instructions found here:
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2423477
We apologize for any inconvenience and thank you again for your order.
Thanks,
The Google Play Team
© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043
You've received this mandatory service announcement email to provide you with important information related to your
Sent from my LG-P999 using xda app-developers app
thos25 said:
I got backordered email but my order still says pending and has an estimated ship date of today.
Im not holding my breath though.
Click to expand...
Click to collapse
Same. Rep told me everyone got the backordered email so I'm all kinds of confused. If they credit me the shipping and I still get the device by Monday I'll be happy though!
Ravynmagi said:
Neither... Mine still says "Shipping Estimate: Nov 15th".
Click to expand...
Click to collapse
Same here, just called the CSR said it will ship by tomorrow. According to her they are not shipping in any order, but the last ones that were ordered are the ones being put on back order. I ordered 11:36 am EST.
Backorder.
ErikWithNoC said:
Same. Rep told me everyone got the backordered email so I'm all kinds of confused. If they credit me the shipping and I still get the device by Monday I'll be happy though!
Click to expand...
Click to collapse
yes this is exactly how my order is, maybe I'll call em up. I already changed my order on BSE for the cheaper shipping option though.
Looks like you're just as incompetent as Google for not including "neither." ****ing joke. This poll is less useful than Google's CS
Mine shipped out today (8GB), when I click on the tracking info it says its 'in transit'. Yay!
Posted by Ben Kessler on Android Central forms
GUYS HERE IS THE LOWDOWN!
Ok I just got off the phone with one of the supervisors of CSR, who has also ordered a NEXUS 4 and is VERY bummed out too about this email. Ok the orders ARE being shipped out as they were ordered. EARLIER first. "Nicole" told me that they were told to say 3 weeks as a guesstimate because Google is trying to mass send sections of orders out. What she told to imagine is that the shipping process is a cube right? So they cut it up in to bits and send sections of orders out by earliest order time. So here is the story she says that all ordered phones hopefully are completely out by 3 weeks tops. I hope Nicole is right because she did sound angry and sad, also saying how she was one of the many disappointed on how google handled this situation.
Ben
I didn't realise I had managed to bag one until the conformation email but it was delivered yesterday morning.
Sent from my Nexus 4 using xda premium
I was searching pretty hard for a few days but have not seen a thread like this.
I ordered a replacement phone on the 3rd of December. The CSR quoted me within 5 days. But nothing had updated just like being in the limbo.
Anyone else in the same boat?
Btw I called google a few times but they said they know nothing.
Sent from my GT-N7100 using xda premium
Do you have a tracking number? If so, does the tracking page just have a yellow box indicating that a shipping label was created?
I ordered my RMA unit on the 29th and received a tracking number the following day. The tracking number wasn't updated to show any scan information until around 10PM on the 5th. The phone was delivered the following day (the 6th).
In the same boat. Called for a replacement on the 30th of November says it'll ship out in less than a week on my receipt for the RMA and I haven't gotten any confirmation yet that it's shipped, CSR I spoke to had no clue about it and thought I wanted to track the phone I was returning back the whole time when I called asking if it had shipped yet -_-
Sent from my Galaxy Nexus using xda app-developers app
Dec 1 RMA request. No shipping yet. CSR aint know who Aaron Rodgers is they say they'll ask the "specialist"..
So we're in RMA limbo then? Joy!
Sent from my Galaxy Nexus using xda app-developers app
Christ1119 said:
<snip>Called for a replacement on the 30th of November says it'll ship out in less than a week on my receipt for the RMA and I haven't gotten any confirmation yet that it's shipped,</snip>
Click to expand...
Click to collapse
Exact same for me.
When I did my RMA I didn't receive a shipping email till the night before it was delivered. The only reason I knew it had shipped was because of ups my choice alert emails
Sent from my Nexus 4 using xda app-developers app
Requested RMA and ordered my replacement phone on Dec 3rd, haven't heard from them anything since.
I bet they ran out of RMA stock too....
Yeah, ordered my replacement phone on the 30th. Lady I talked to before ordering said it should ship in two to three days. Called after day four, they said I should've been told up to five days. Called today and the chick said I SHOULD get taking info today.
I did notice the date on the order in the play store changed from the 1st to the 7th. Hopefully that means something like last time.
I was more than willing to wait to get the phone but now they actually have my money and I have no device.
Sent from my Nexus 7 using xda premium
Docavelli said:
Yeah, ordered my replacement phone on the 30th. Lady I talked to before ordering said it should ship in two to three days. Called after day four, they said I should've been told up to five days. Called today and the chick said I SHOULD get taking info today.
I did notice the date on the order in the play store changed from the 1st to the 7th. Hopefully that means something like last time.
I was more than willing to wait to get the phone but now they actually have my money and I have no device.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
They don't have your money. That's an auth you see on your credit card. they charge when the phone ships.
I got my RMA on Dec. 6 and I haven't yet rec'd an email with a tracking number for the replacement. Their RMA process is a disappointment.
Did a RMA on the 4th and still no word. I emailed a CSR about it and they said they emailed a specialist to see what was going on with my order. The CSR will get back to me once the specialist responds to him. Wooo.. I'm fu*ked :banghead:
Sent from my Nexus 4 using xda premium
Lol at the "specialist".
Wish UPS my choice worked for Canada
Sent from my Galaxy Nexus using xda app-developers app
Ugh! I just called Google to see why I haven't rec'd a tracking number for my replacement phone. They told me that the customer service representative that I spoke to on Dec. 6 (when arranging my RMA) never submitted a replacement request! So, I am just now in line to get my replacement. They said it will be 3-5 days so hopefully I'll have a defect-free Nexus 4 by the end of the week.
Yeah I'm just worried I'm gonna get another defect, hope not especially after this wait we're going through (again)
Sent from my Galaxy Nexus using xda app-developers app
Lol. Looks like the ran out of stock for rma as well. So we are stock in rma limbo.
Lets just chill till we get it I guess.
Sent from my GT-N7100 using xda premium
Pete9972 said:
Ugh! I just called Google to see why I haven't rec'd a tracking number for my replacement phone. They told me that the customer service representative that I spoke to on Dec. 6 (when arranging my RMA) never submitted a replacement request! So, I am just now in line to get my replacement. They said it will be 3-5 days so hopefully I'll have a defect-free Nexus 4 by the end of the week.
Click to expand...
Click to collapse
Do you mean you've never received a link from the CSR to place your replacement order?
I requested a RMA on 11/30. I got an email from the CSR with a link to place an order for the replacement myself.
Anyhow, I am also in RMA limbo. No shipping info. The replacement order has not changed since the day I submitted it.
Sent from my Nexus 7 using xda app-developers app
HellBunny said:
... Do you mean you've never received a link from the CSR to place your replacement order? ...
Click to expand...
Click to collapse
That's right; I never received a link from the CSR to place a replacement order. The CSR didn't say anything about it; she just said my replacement would arrive in a few days.
Damnit! Seems like I'm also in limbo. This will be my third nexus 4. They better get it right or i'll just grab a galaxy nexus. So disappointed from Google they basically killed my feelings for this phone..
Sent from my Nexus 4 using xda app-developers app
are all you RMA'n for a different reasons?
Just got an email saying my HTC one is shipped via overnight PM . Ordered it on Monday via sprint website.
How come some are getting shipped overnight and others aren't? Mine is saying 2 to 5 days
Sent from my Nexus 7 using Tapatalk HD
twoeleven99 said:
How come some are getting shipped overnight and others aren't? Mine is saying 2 to 5 days
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Did you order after the 16th? It will be shipped overnight, but you may not get it on Friday is what Sprint is saying if you ordered after the 16th. Pre-orders made on or before the 16th should be delivered by Friday.
EDIT: Just checked the myorder site and see that mine has shipped but the tracking number is not yet viewable via UPS. The 2-5 business day statement (which i see in the fine print as well) is probably common jargon on their part in case of delays, but to my knowledge Sprint typically ships all of their online orders overnight.
~Sent from my EVO 4G LTE on Sense5 using Tapatalk 2
I preordered on the 5th and it says 2-5 days and no info on the tracking number
Sent from my EVO using xda premium
510jungleboy said:
Just got an email saying my HTC one is shipped via overnight PM . Ordered it on Monday via sprint website.
Click to expand...
Click to collapse
Mine was shipped as well, however it's not live yet on the UPS site so I'm hoping for today but not holding my breathe. Is yours coming up in the tracking system yet?
Mine is shipped as well. I have not received tracking info but:
Shipped via: UPS
Click to track: www.ups.com www.fedex.com www.usps.com (it may take up to 24 hours for tracking to be available).
Shipping method: Overnight: Next Day PM
YAY!
Heads up for any of you who haven't seen an email yet. Even though Sprint email's have been routed to the inbox, my shipping confirmation was thrown into spam by Gmail. Worth a shot checking there.
510jungleboy said:
Just got an email saying my HTC one is shipped via overnight PM . Ordered it on Monday via sprint website.
Click to expand...
Click to collapse
Question, what is the 9th and 10th number on the tracking number? Should be something like 01, 02, 28, let me know. The fact that the tracking # aren't live just means that the package has been prepared by has not been picked up at the facility, so we can assume the have a assembly line of o of phones being put into boxes as we type. Ups has probably dropped off a trailer at their shipping dock and they are being piled in for shipping tonight.
Sent from my Transformer TF101 using Tapatalk 2
Ahanix said:
Heads up for any of you who haven't seen an email yet. Even though Sprint email's have been routed to the inbox, my shipping confirmation was thrown into spam by Gmail. Worth a shot checking there.
Click to expand...
Click to collapse
Thank you for the heads up! Mine was in my Gmail Spam. :good:
SooooneR said:
Thank you for the heads up! Mine was in my Gmail Spam. :good:
Click to expand...
Click to collapse
Same here. More info in that email than the sprint rep had.
I have my tracking number but it's not showing up on UPS. Which in the past meant that it was shipped overnight. I work for Dell and when we send stuff out next business day our customers flip out because it doesn't show up on the site, then the next day they are cool because they have it. Hope this holds true.
My UPS tracking number just went from "Tracking number not found" to "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
jaminbird said:
My UPS tracking number just went from "Tracking number not found" to "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
Click to expand...
Click to collapse
Grrr me too... On the UPS site it changed to 2nd day air and the order has been processed ready for UPS
Lol I guess ill never pre order from Sprint again.
Sent from my PG06100 using Tapatalk 2
Mine changed too. In transit with delivery being tomorrow.
Sent from my Nexus 7 using Tapatalk HD
twoeleven99 said:
Mine changed too. In transit with delivery being tomorrow.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Ugh lucky you. Mine says Monday
Sent from my PG06100 using Tapatalk 2
Guess we will see what happens, mine says Monday also, but none of this is final. Gotta wait till it turns into a real shipment instead of just saying information was received.
Scheduled Delivery:
Monday, 04/22/2013, By End of Day
I am soo pissed right now.
Mine now says this:
Scheduled For Early Delivery On:
Friday, 04/19/2013, By End of Day
Originally Scheduled For Delivery On:
Monday, 04/22/2013, By End of Day
Last Location:
Louisville, KY, United States, Thursday, 04/18/2013
jaminbird said:
Mine now says this:
Scheduled For Early Delivery On:
Friday, 04/19/2013, By End of Day
Originally Scheduled For Delivery On:
Monday, 04/22/2013, By End of Day
Last Location:
Louisville, KY, United States, Thursday, 04/18/2013
Click to expand...
Click to collapse
Lol wtf... If mine doesn't change by the morning I'm buying it at the store
Sent from my PG06100 using Tapatalk 2
Just got off a chat with a Sprint rep.....
.
Angie: Please disregard the shipment speed notification on the UPS website for the time being as the status of the shipment has not been fully updated to their system and may not be reflecting the true shipment speed. The expectation is still set for the 19th for arrival. I would recommend checking back in 24 hours with www.UPS.com/ for updates regarding the shipment.
You: Ok so it should be going out today to be dleivered tomorrow basically?
Angie: That is correct.