Related
I know there's talk of carriers blocking the recent update but my question is not specifically about carriers blocking updates but more so if people using HD7's unlocked to other carriers will get the update at all.
For example I bought my HD7 on Kijiji and it's branded to T-Mobile. I unlocked it and now use it on Wind Mobile here in Toronto (Canada). Wind Mobile does not offer this phone nor do they offer any WP7 devices.
So am I screwed? Or will I still be eligible for any updates?
I've asked this of windows mobile support, they didnt know but are looking into it and will get back to me
Even if it would be like that, I wouldn't worry too much as I'm sure that Devs like Football or Ansar will deliver the latest roms with the update in a near future.
I guess I'm worried because both my g/f and I are using our HD7's unlocked on Wind Mobile and neither of us received our pre-NoDo update yet
Hey Pistol i'm in the exact same situation as you, but from what i'm aware of Tmobile hasnt yet released the update, this was till yesterday. Someone on the tmo forum posted that they had takled to a tmo rep and she wasn't aware of any updates and that none had been issued out as of yet.
http://forums.t-mobile.com/t5/HTC-HD7/HD7-update-from-MS/td-p/751241
lynxz3 said:
Hey Pistol i'm in the exact same situation as you, but from what i'm aware of Tmobile hasnt yet released the update, this was till yesterday. Someone on the tmo forum posted that they had takled to a tmo rep and she wasn't aware of any updates and that none had been issued out as of yet.
http://forums.t-mobile.com/t5/HTC-HD7/HD7-update-from-MS/td-p/751241
Click to expand...
Click to collapse
I hear ya except I'm not on T-Mo.. so I can't see that being my issue. Sure my HD7 is T-Mo branded but they aren't my carrier. So even if they "blocked" it I can't see that affecting me.
With all phones that I have used that were unlocked to a different carrier, they were all able to update over a wifi connection. So i dont think this phone will be any different. As long as the phone is able to go on the internet ether on wifi or data it will be able to update. But like i said this is just coming from my experience with other smartphones
147aaron said:
With all phones that I have used that were unlocked to a different carrier, they were all able to update over a wifi connection. So i dont think this phone will be any different. As long as the phone is able to go on the internet ether on wifi or data it will be able to update. But like i said this is just coming from my experience with other smartphones
Click to expand...
Click to collapse
that's if an update was available, my nokia e71 is 3 firmwares behind an unbranded device as the carrier branded fw never got updated so the checker never found an update. Just saying... I'm hoping the same as the rest or I'm gonna be stressed
Well come to find out I just read that all you have to do is hook it up to your computer and start zune and it will update your software on your phone. The page said that I will not happen right away for everyone but soon you will be able 2. if you want to know more just go to this thread - http://forum.xda-developers.com/showthread.php?t=913039 there is a link on there to the windows phone blog that explains whats in this update and how to update to it.
frontieruk said:
that's if an update was available, my nokia e71 is 3 firmwares behind an unbranded device as the carrier branded fw never got updated so the checker never found an update. Just saying... I'm hoping the same as the rest or I'm gonna be stressed
Click to expand...
Click to collapse
Read what i just posted right after u posted that
147aaron said:
Well come to find out I just read that all you have to do is hook it up to your computer and start zune and it will update your software on your phone. The page said that I will not happen right away for everyone but soon you will be able 2. if you want to know more just go to this thread - http://forum.xda-developers.com/showthread.php?t=913039 there is a link on there to the windows phone blog that explains whats in this update and how to update to it.
Click to expand...
Click to collapse
Actually the Zune software will only update the phone if the notification has been sent, if the carrier is blocking the update (win serial tied to IMEI / IMEI assigned to carrier / Carrier says these phones don't get update due to testing or we don't want it) notification is never sent.
That's how they can stop the update going to all the Samsungs that haven't been updated, as they know which Windows serials are on those handsets.
My unlocked HD7 only saw the update after hard-wire connection to zune. It certainly was a direct download from microsoft, though as the previous poster noted, there may be a 0/1 flag by IMEI or at least by model as identified/verified in the zune client.
Install was quick and easy at 1100GMT of the 22nd in Taiwan.
Suprisingly, the phone itself made no indication an update was available.
Cheers
i called HTC and they told me that i dont have to worry about the update pushed last week... i will for sure get the march update.. and i have to wait for the march update..
my zune is saying my phone is up to date... i am using a non telco set sold by HTC reseller in singapore..
i hear so many story about the update: some say its for the first batch of devices, some say its a test, windows blog site says few days to few weeks every one will get the update..
i have reset my phone once and reloaded zune twice... and if i will not get my march update i will send my hd7 to HTC and demand 100% refund.. and buy a telco set as unlocked devices are use less in a way..
truffle1234 said:
and if i will not get my march update i will send my hd7 to HTC and demand 100% refund
Click to expand...
Click to collapse
Good luck with getting a manufacture to give you a refund off a phone they didn't sell you there buddy.
I went to a meeting with 2 Microsoft reps in my area and they told me that the big update is coming March 7th. However, it will still be based on your carrier when that update will be pushed out to you as they may want to do some testing on their end first. This may delay the update by a few weeks depending on the carrier.
Still no update for me..
unlock HTC HD7 (no tmob branding) bought locally here in the philippines..
=(
well, some of my friends got the update and some are also still waiting.
I listened to the WP7 podcast over the weekend, and the program manager for WP7 said definitely that the update will be available for everyone, and one of their primary goals was to have no forking or fragmentation in WP7.
We'll see. I'm in the same boat, and I have not seen the update yet either.
well i am in the same spot but i am not too interested in this update i am hoping that we will all get the march update in march and not june or july
And still nothing for me either. It's been 8 days since the update released and my g/f's HD7 nor mine has been notified of an update.
I'd hate to think I'm going to have to flash my ROM everytime I want to get the latest updates. I couldn't imagine having to set up my phone from scratch after all the apps I've installed and settings I've adjusted.
aquanaut88 said:
My unlocked HD7 only saw the update after hard-wire connection to zune. It certainly was a direct download from microsoft, though as the previous poster noted, there may be a 0/1 flag by IMEI or at least by model as identified/verified in the zune client.
Install was quick and easy at 1100GMT of the 22nd in Taiwan.
Suprisingly, the phone itself made no indication an update was available.
Cheers
Click to expand...
Click to collapse
What software version is your handset running now out of interest?
Updated
I have a HTC HD7 from O2 unlocked and used with Vodafone, just had update
connect to Zune and check for update and there it was. UPDATE AVAILABLE.
Done
The official 2.3.3 OTA update has been out for a while. Why my IS still haven't got the update notification? When I went to the setting and checked for update, it always says "your phone is up to date". My IS is running 2.2 and unlocked.
I've got the same issue. I wrote an email to HTC Support asking them whether it's a region based problem or something else. I'm using an unlocked Singapore-bought Incredible S, brand: htc_asia_wwe. I'm hoping they reply soon. It's annoying 'cause I live in europe and most of the people over here have the update already. Is there a way to migrate to an european brand?
If your phone is branded, it can take longer before you get the update, because your "brander" (your phone company) needs to make their costum apps ready for the update.
My phone (not branded) is updatet, but my wifes phone (branded) is not.
Kind regards
Jmich
Ok, next question then. How do I de-brand it? My phone is S-On (I checked today). I can't seem to find any other way than XTC Clips. Should I just wait for the OTA update to come to the damn Singapore carrier?
Tried internet pass-through method. It never worked.
humanitybg said:
Ok, next question then. How do I de-brand it? My phone is S-On (I checked today). I can't seem to find any other way than XTC Clips. Should I just wait for the OTA update to come to the damn Singapore carrier?
Click to expand...
Click to collapse
You need to create a Gold Card in order to do this with S-On. Search the forum and you will find a lot posts about how to do it.
humanitybg said:
I've got the same issue. I wrote an email to HTC Support asking them whether it's a region based problem or something else. I'm using an unlocked Singapore-bought Incredible S, brand: htc_asia_wwe. I'm hoping they reply soon. It's annoying 'cause I live in europe and most of the people over here have the update already. Is there a way to migrate to an european brand?
Click to expand...
Click to collapse
Please let me know how they respond your email.
One more thing, how do you get the brand "htc_asia_wwe"? My phone is unlocked and I could not find such info in my IS's setting.
xjianz said:
Please let me know how they respond your email.
One more thing, how do you get the brand "htc_asia_wwe"? My phone is unlocked and I could not find such info in my IS's setting.
Click to expand...
Click to collapse
htc_asia_wwe is identifying the region the rom is made for. It's not a brand.
Sent from my HTC Incredible S using XDA App
Emailed HTC and got this:
Thank you for contacting HTC
regarding your issue,
the andriod 2.3 software has been released for the htc incredible s, for unbranded devices.
more information linked below:
http://www.htc.com/uk/support.aspx link loads to 'The new Build number after the update will be 2.12.405.7'
They don't mention countries!
The address you linked to has 'UK' in it. The site is regonalised, if you go to your region you will most likely find that entry missing
Sent from my HTC Incredible S using Tapatalk
mrHD2 said:
Emailed HTC and got this:
Thank you for contacting HTC
regarding your issue,
the andriod 2.3 software has been released for the htc incredible s, for unbranded devices.
more information linked below:
http://www.htc.com/uk/support.aspx link loads to 'The new Build number after the update will be 2.12.405.7'
They don't mention countries!
Click to expand...
Click to collapse
I am using an unlocked IS with Orange UK, but have not received the update, is that normal? Any one with Orange UK got the update?
Sent from my HTC Incredible S using XDA App
Branded IS (orange, rogers etc) will receive updates only when the 'branders' or carriers release the same.
Regarding the issue of the unlocked IS, with the Asia firmware being used in UK, it is possible that the system is recognizing updates for that region.
In all probability, Asia has not received the GB update yet.
So your options are:
1) wait for the release to be complete all across the world. When asia receives the update, so should your phone.
or
2) unbrand the phone, load a WWE rom and you should be able to update.
this, as indicated is available in a lot of posts in this forum
Sorry I did not make myself quite clear, I am using an unbranded and unlocked IS, just put an Orange SIM in it...
Also, this is an UK version bought from carphone warehouse...
Sent from my HTC Incredible S using XDA App
Anyone on using a phone bought from carphone warehouse got the update yet...I have been pressing that update button like 200 times....
Same problem here on unlocked IS from CPW, this time using Vodafone SIM.
Checking for updates more than I do new email....
HTC announced it was to be delayed in the UK. They didn't give a reason or timeline
Sent from my HTC Incredible S using Tapatalk
l0st.prophet said:
HTC announced it was to be delayed in the UK. They didn't give a reason or timeline
Sent from my HTC Incredible S using Tapatalk
Click to expand...
Click to collapse
Oh at least this explains why no update shows up... I think just wait then.
Sent from my HTC Incredible S using XDA App
Strange, I got the UK update on Saturday afternoon, though it won't install as I have a clockworkmod recovery on my phone. CPW with Vodafone contract sim.
remyandcoke said:
Anyone on using a phone bought from carphone warehouse got the update yet...I have been pressing that update button like 200 times....
Click to expand...
Click to collapse
Don't think anybody in the UK has the update yet
checkbox111 said:
Don't think anybody in the UK has the update yet
Click to expand...
Click to collapse
I'm in the UK, I got the update.
Newegg and sprint upgrade... so I have a quick question I just upgraded through newegg and got the htc one ,, well like three days ago. and in sprint it says I am still eligible for an upgrade, should i go and upgrade again? and sell the other phone?? what should I do?? wait and see what happens?? also i upgraded another line and that one doesn't says nothing about being eligible for an upgrade !!!
jonathaflores said:
Newegg and sprint upgrade... so I have a quick question I just upgraded through newegg and got the htc one ,, well like three days ago. and in sprint it says I am still eligible for an upgrade, should i go and upgrade again? and sell the other phone?? what should I do?? wait and see what happens?? also i upgraded another line and that one doesn't says nothing about being eligible for an upgrade !!!
Click to expand...
Click to collapse
Call a service rep. The world of upgrades can be thorny at the best of times.
jonathaflores said:
Newegg and sprint upgrade... so I have a quick question I just upgraded through newegg and got the htc one ,, well like three days ago. and in sprint it says I am still eligible for an upgrade, should i go and upgrade again? and sell the other phone?? what should I do?? wait and see what happens?? also i upgraded another line and that one doesn't says nothing about being eligible for an upgrade !!!
Click to expand...
Click to collapse
Hey what's up man. I remember your theme for the 3D, good work
Sent from my HTCONE using Tapatalk 2
FrozenRiff said:
Hey what's up man. I remember your theme for the 3D, good work
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
you do ?? wow i thought no one liked that i can of stop theming since a lot of school and work and I am glad you remember!!
jonathaflores said:
Newegg and sprint upgrade... so I have a quick question I just upgraded through newegg and got the htc one ,, well like three days ago. and in sprint it says I am still eligible for an upgrade, should i go and upgrade again? and sell the other phone?? what should I do?? wait and see what happens?? also i upgraded another line and that one doesn't says nothing about being eligible for an upgrade !!!
Click to expand...
Click to collapse
It'll adjust over time. The same thing happened to me when I bought my EVO 3D in a Sprint retail store. Took a couple months to adjust.
Sorry if this isn't the right pace to ask this but I posted on another forum and didn't get an answer. I have a t-mobile HTC One that I recently switched over to straight talk. I'm now using an At&t sim. I have a few questions about this. First, who will I received future updates through, t -mobile or At&t? Also, it looks like I'm still running the same T-Mobile software with their apps and settings even though my service is through At&t. Is that how it's supposed to be?
Sent from my HTC One using xda app-developers app
You are still carrier branded. You will receive updates through t-mobile. If you want to get rid of these apps simply root your device.
Marc199 said:
You are still carrier branded. You will receive updates through t-mobile. If you want to get rid of these apps simply root your device.
Click to expand...
Click to collapse
So you think TMO is going to push the updates over the ATT network? How does that work? Or are the updates pushed directly from HTC?
HTC only pushes updates to unbranded devices. The providers push the updates to their devices. Since you bought your phone from t-mobile, you will get updates from them. That is why you have these t-mobile apps. Your new provider won't affect your OS or your firmware. You have just access to their network through your At&t SIM.
Marc199 said:
HTC only pushes updates to unbranded devices. The providers push the updates to their devices. Since you bought your phone from t-mobile, you will get updates from them. That is why you have these t-mobile apps. Your new provider won't affect your OS or your firmware. You have just access to their network through your At&t SIM.
Click to expand...
Click to collapse
I hope the OP updates this thread when 4.4 happens... To confirm what happens.
Sent from my HTC One using XDA Premium 4 mobile app
stevedebi said:
I hope the OP updates this thread when 4.4 happens... To confirm what happens.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I'll post what happens once I get 4.4. I can't believe I wasn't able to find an answer about this anywhere online. It just doesn't sound right that T-mobile would be able to send me an update if I'm not on their network, but I don't know much about this kind of stuff so I'm probably wrong.
nav525 said:
Yeah I'll post what happens once I get 4.4. I can't believe I wasn't able to find an answer about this anywhere online. It just doesn't sound right that T-mobile would be able to send me an update if I'm not on their network, but I don't know much about this kind of stuff so I'm probably wrong.
Click to expand...
Click to collapse
I almost posted that I doubt it would work, but then it occurred to me that the About/Update menu may actually go to a URL to check for updates, in which case it would work. However, I don't think that TMO will be able to push the update to your phone, because I think that would require them having your IMEI active on their servers.
Looking forward to your post (not least because it means I'll then have KitKat)!
Hi,
Got one from Amazon.de. Appears to be legit EU stock but there is no software update. Others talk about Android 8.1 and March/April security updates the one I have has neither. I also have jittery touch screen issues which is why I am hopeful a update is pending...
Anyone seen something like this before?
Thanks,
Neil
RealEvil said:
Hi,
Got one from Amazon.de. Appears to be legit EU stock but there is no software update. Others talk about Android 8.1 and March/April security updates the one I have has neither. I also have jittery touch screen issues which is why I am hopeful a update is pending...
Anyone seen something like this before?
Thanks,
Neil
Click to expand...
Click to collapse
I have a TA-1046 DS bought in the Netherlands. Got my 8.1 april sec. update about 2 weeks ago.
Thanks for the reply. Little bit anoyed that this is stuck on 8. As mentioned I am finding quite a few touch related issues and am hopeful that a software update (of any kind) may help. Considering a return sadly.
In which country are you?
I have the same problem and I'm based in UK. As the Nokia 7 plus has been released only yesterday in UK I just assumed that they are not rolling out the ota here yet, focusing first on the countries where the phone was released earlier.
Unfortunately there is no way to force the ota, right?
I tried a VPN to France and Germany and no difference. So I’m assuming it’s eithrt not country linked or some other factor determines the OTA availability
I got mine in Spain the very same day it released (this Monday) and the update triggered as soon as I turned it on and connected it to wifi, even before going through the rest of the startup process. Same model number also but I didn't put my SIM card in until I was finished with the data transfer from my old phone. Maybe you can try to factory reset it without a SIM card inserted?
I got mine on Amazon.de. I am in Ireland. Still 8.0, Feb security.
I was a bit worried as this is one of the reason I bought the phone in the first place.
After reading these posts I now hope that it may be region dependent D
Thank you for starting this post.
---------- Post added at 09:17 PM ---------- Previous post was at 09:13 PM ----------
beje86 said:
I got mine in Spain the very same day it released (this Monday) and the update triggered as soon as I turned it on and connected it to wifi, even before going through the rest of the startup process. Same model number also but I didn't put my SIM card in until I was finished with the data transfer from my old phone. Maybe you can try to factory reset it without a SIM card inserted?
Click to expand...
Click to collapse
SIM is not the problem. I setup mine without SIM also.
I was thinking to do a factory reset, but after reading few posts here, I might wait a while.
Maybe I'll contact Nokia support also
I contacted them today through the support app that's on the phone.
The chat is quite handy, but haven't got any better answer than "be patient"
RealEvil said:
Hi,
Got one from Amazon.de. Appears to be legit EU stock but there is no software update. Others talk about Android 8.1 and March/April security updates the one I have has neither. I also have jittery touch screen issues which is why I am hopeful a update is pending...
Anyone seen something like this before?
Thanks,
Neil
Click to expand...
Click to collapse
OK, so I had a chat with NOKIA support.
Got my phone from Amazon.de and I am in Ireland. The guy there thinks I should have got the update at the start.
"Yes I do , from our end it all looks clear, device is for the correct region, IMEI checks out ..."
He advised to backup data, reset to FD and restart without SIM in (which I did anyway :silly:
"in my opinion no SIM would be the safest bet, but you could keep a card in if you'd like, just make sure to backup your data first"
So lets hope we do not have to send the phones back.
I will backup a few pictures, charge the phone and try the reset. I'll keep you updated.
trveller72 said:
OK, so I had a chat with NOKIA support.
Got my phone from Amazon.de and I am in Ireland. The guy there thinks I should have got the update at the start.
"Yes I do , from our end it all looks clear, device is for the correct region, IMEI checks out ..."
He advised to backup data, reset to FD and restart without SIM in (which I did anyway :silly:
"in my opinion no SIM would be the safest bet, but you could keep a card in if you'd like, just make sure to backup your data first"
So lets hope we do not have to send the phones back.
I will backup a few pictures, charge the phone and try the reset. I'll keep you updated.
Click to expand...
Click to collapse
I received mine on the 17th(release day in Portugal) and during setup I got the update msg and I did the setup with the SIM and SD Card already installed...
I tried reset to FD and setup again with and without SIM - still no update.
After another chat with Nokia support it seems that we are late to the party and we have to wait in the queue:
"What I could advise you is to try and check for update at a different time, because at the moment the network might be overloaded due to the large number of devices downloading updates." - this is according to the 2nd Nokia rep.
He might be right with so many EU countries getting the 7+ lately.
Hmm, that's the response id give if I wanted someone to stop bothering me! Not very inspiring. It also just doesn't seem very plausible to me...
Support is not real very helpful, with the only suggestion being "wait"
Does Nokia have a pc tool to recover or do software update?
I used to have one for my LG, so that the pc tool would push the update instead of waiting for an OTA
Sent from my Nokia 7 plus using Tapatalk
Italicus91 said:
Support is not real very helpful, with the only suggestion being "wait"
Does Nokia have a pc tool to recover or do software update?
I used to have one for my LG, so that the pc tool would push the update instead of waiting for an OTA
Sent from my Nokia 7 plus using Tapatalk
Click to expand...
Click to collapse
Their tech support said that the only way is through OTA.
Any update guys?
One of the main reasons I chose this phone was android one and the promise of speedy updates. We are definitely not off to a good start....
Sent from my Nokia 7 plus using Tapatalk
I would try changing my region,maybe language too to one of the countries that the phone has already been released in.
Phone isn't out yet officially in the UK and Ireland until the 2nd of May
manus31 said:
I would try changing my region,maybe language too to one of the countries that the phone has already been released in.
Phone isn't out yet officially in the UK and Ireland until the 2nd of May
Click to expand...
Click to collapse
Mine is of German stock and I tried VPNing to Germany - no luck. I could try changing my language settings to German but this is all so much... work... very disappointing.
Tried the following:
Factory Reset with Sim in:
Engligh UK - No Update
Spanish - Espana - No Update
Factory data reset Without Sim:
German - No Update
French - France - no update.
I give up.
I'll be in Italy tomorrow, let's see if I get the update while there.
I'm based in UK and bought mine from Germany
Sent from my Nokia 7 plus using Tapatalk
Italicus91 said:
I'll be in Italy tomorrow, let's see if I get the update while there.
I'm based in UK and bought mine from Germany
Sent from my Nokia 7 plus using Tapatalk
Click to expand...
Click to collapse
I also think that the update will not roll until the phone is released in the respective country.
If you can check in Italy, that would be great.
It would make things so easy if Nokia will let us download the firmware and install it in recovery - see recovery menu below:
http://www.hardreset.info/devices/nokia/nokia-7-plus/hardreset/first-method/
---------- Post added at 04:15 PM ---------- Previous post was at 04:06 PM ----------
RealEvil said:
Mine is of German stock and I tried VPNing to Germany - no luck. I could try changing my language settings to German but this is all so much... work... very disappointing.
Click to expand...
Click to collapse
Did you setup your VPN on the router or on the mobile?
I am thinking to try this also, but if you setup your VPN on the router and connected to WIFI and it did not work, then it would be pointless for me to try again.