Database Develop

Can't connect my android 3.2 DS7 as USB mass storage

Hi,
After installing android 3.2 on my DS7, I can't connect it to my PC.
Any ideas?

magic81 said:
Hi,
After installing android 3.2 on my DS7, I can't connect it to my PC.
Any ideas?
Click to expand...
Click to collapse
What windows version are you using?

otnos said:
What windows version are you using?
Click to expand...
Click to collapse
I'm using Win XP.

USB dont work in Honeycomb 3.2
To me it is the same. After upgrading to Honeycomb, USB connectivity stopped working. The official drivers provided by Dell is not valid. Also I have Windows XP, I want to know if runs someone into another version of Windows.
At the moment, my solution is connect via wifi, using "MyPhoneExplorer Client" application

magic81 said:
Hi,
After installing android 3.2 on my DS7, I can't connect it to my PC.
Any ideas?
Click to expand...
Click to collapse
Read: How to enable USB Storage in Windows XP (SP3)

kalibulax said:
Sorry for my bad English.
MTP HoneyComb for WINDOWS XP (SP3)
Solution:
1. Unplug your Dell Streak 7
2. Modify the file locate c:\windows\inf\wpdmtp.inf (the folder is hidden)
Code:
; Installation inf for devices supporting Media Transfer Protocol (MTP)
;
; Copyright (c) Microsoft Corporation.
;
[Version]
Signature="$WINDOWS NT$"
Class=WPD
ClassGUID={EEC5AD98-8080-425f-922A-DABF3DE3F69A}
Provider=%Msft%
LayoutFile=layout.inf
DriverVer=02/22/2006,5.2.5326.4762
[DestinationDirs]
MTP.Files.Kernel = 12
MTP.Files.XPRT_USB = 11
MTP.Files.Core = 11
MTP.Files.UMDFDDriver = 12,UMDF ; copy to system32\drivers\umdf
[Manufacturer]
%MfgName%=Generic,NTx86,NTamd64
;
;Device is identified by Microsoft OS descriptor
;If your device does not support it, use specific VID & PID for identification
;
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
[B][I]%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00[/I][/B]
;
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
[B][I]%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00[/I][/B]
This is my VID and PID, my Dell Streak 7 (Wifi version).
Device Magener -> MTP -> Hardware ID.
The Dell Streak 7 don't send the ' USB\MS_COMP_MTP' ID Hardware, to Windows XP, on Windows Vista and 7 no problem.
Plug your Dell Streak and Install software automatically.
This solution is for all HoneyComb Devices for Windows XP.
Click to expand...
Click to collapse
OK thanks!

Same on windows 7 ulti, no usb mass storage? Been pulling my memory card out.... and cant move apps to card.... card only working with pics and music... android 3.2
Sent from my streak7 using XDA App

If windows 7 look in your Device Manager if exists a MTP DEVICE not installed.
Look Pid - Vid and modify the file.
Default Windows 7 detect without problems like Portable Media Device - Streak7
Enviado desde mi Dell Streak 7 usando Tapatalk

kalibulax said:
If windows 7 look in your Device Manager if exists a MTP DEVICE not installed.
Look Pid - Vid and modify the file.
Default Windows 7 detect without problems like Portable Media Device - Streak7
Enviado desde mi Dell Streak 7 usando Tapatalk
Click to expand...
Click to collapse
I get that on my Windows 7 x64 laptop also... so I would like to ask the question, is there any way to get the S7 Honeycomb to show up as a USB Mass Storage Device like it did in Froyo, because as a PMD (portable media device) transfer is very slow and sometimes it takes forever to be recognized by my laptop

I do not know ...
Do not know if there will be a Market application that gives the functionality to connect USB storage as Honeycomb.
In previous versions, Froyo, gave you the option to mount the internal drive or external, for use as USB storage drive.

How to enable MTP in Windows XP (SP3) - HC 3.2

Sorry for my bad English.
MTP HoneyComb 3.2 for WINDOWS XP (SP3)
- Portable Multimedia Player (Internal Storage and SD CARD)
Solution:
1. Unplug your Dell Streak 7
2. Modify the file locate c:\windows\inf\wpdmtp.inf (the folder is hidden)
Code:
; Installation inf for devices supporting Media Transfer Protocol (MTP)
;
; Copyright (c) Microsoft Corporation.
;
[Version]
Signature="$WINDOWS NT$"
Class=WPD
ClassGUID={EEC5AD98-8080-425f-922A-DABF3DE3F69A}
Provider=%Msft%
LayoutFile=layout.inf
DriverVer=02/22/2006,5.2.5326.4762
[DestinationDirs]
MTP.Files.Kernel = 12
MTP.Files.XPRT_USB = 11
MTP.Files.Core = 11
MTP.Files.UMDFDDriver = 12,UMDF ; copy to system32\drivers\umdf
[Manufacturer]
%MfgName%=Generic,NTx86,NTamd64
;
;Device is identified by Microsoft OS descriptor
;If your device does not support it, use specific VID & PID for identification
;
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
[B][I]%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00[/I][/B]
;
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
[B][I]%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00[/I][/B]
This is my VID and PID, my Dell Streak 7 (Wifi version).
Device Magener -> MTP -> Hardware ID.
The Dell Streak 7 don't send the ' USB\MS_COMP_MTP' ID Hardware, to Windows XP, on Windows Vista and 7 no problem.
Plug your Dell Streak and Install software automatically for MTP Device.
This solution is for all HoneyComb Devices for Windows XP.

%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00
So adding this to those 2 locations will allow DS7 running Honeycomb to connect to win xp by MTP? or will it be USB Mass Storage?

otnos said:
%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00
So adding this to those 2 locations will allow DS7 running Honeycomb to connect to win xp by MTP? or will it be USB Mass Storage?
Click to expand...
Click to collapse
MTP.
Dell Streak 7 HONEYCOMB 3.2 don't support USB Mass Storage, at the moment.

How do we find our pid and vid on tmobile streak7
edit: found them.. just used yours anyways... restarted and choose update driver automatically.. and presto! working MTP @ work on XP.. Thanks a bunch!

Trying to get this to work. All I get is Could not start, Error 1 device is not correctly configured when it tries to install the MTP driver (With the inf modifications)
Im starting to curse at Honeycomb... just updated to it, Who wouldve thought it would lock me out of my files... Stupid lack of Mass storage mode..

The easiest solution is to upgrade to Windows 7 which has natural support for MTP.

Win7 still needs 'drivers' though the drivers dont contain anything.
You can also force install them and it will work fine, I'll get around to patching the drivers some time. I've been meaning to since august

They say WM11 has the mtp drivers for things like xoom on HC and so.. yea.. I have WM11 still not working. Work PC and Netbook are XP. Got my gaming PC is win7. Issue is.. How does that really help if I wanna transfer files anywhere.. Really hating MTP.
So really, what is the way I can do this? Gotta transfer that stupid root zip file to it so I can do that lol.

At least on win7 once the mtp drivers are installed it appears as a drive on my computer, but it has no letter as MTP doesnt assign a drive letter.
I believe vista does the same thing, for xp i've never had a MTP device before updating to vista/7

I don't see a 'drive', I see "Dell Streak 7" under "My Computer", I open it up and see two drives.

giveen said:
I don't see a 'drive', I see "Dell Streak 7" under "My Computer", I open it up and see two drives.
Click to expand...
Click to collapse
On Windows XP?

Mysticales said:
On Windows XP?
Click to expand...
Click to collapse
No, Windows 7

Yea thats the issue. Win 7 everything is magical... however in the real world... not every PC is Win7. Sometimes its handy to be able to hook up to ANY pc and transfer files, even if you just are using it as a temp HD to do stuff.
Just trying to see if anyone is getting it to really work in XP.

kalibulax said:
...
2. Modify the file locate c:\windows\inf\wpdmtp.inf (the folder is hidden)
Code:
...
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
[B][I]%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00[/I][/B]
;
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
[B][I]%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00[/I][/B]
This is my VID and PID, my Dell Streak 7 (Wifi version).
Device Magener -> MTP -> Hardware ID.
Click to expand...
Click to collapse
Old thread but it helps me a lot!
Did the same with a lumia windows phone, which did not appear in my old and messy windows XP.
I wrote the hardware ID of the phone in the "wpmtp.inf" and finally the driver was installed.
The phone comes up as camera ... but I can move the files (photos music etc) with windows explorer, that's all I wanted.
Thank you very much!

Motorola Droid Razr M
I'd like to just post this reply so others with android phones who are possibly having my issue can find this. I did an OS update on my Droid Razr M (verizon) last night and when I got to work today I plugged in my phone and got a device driver error "MTP Device" It was like it was trying to install the device and couldn't find the driver for it. Would just end with "error - your device did not install correctly". I searched forums for hours and un-installed/re-installed Motorola Device Manager twice, aghhhhhhhhhhhhhh. Why the F*** did Moto/Google not make these phones just show up like a mass storage device, it's unbelievable how much frustration and wasted time they have caused so many people over such a simple issue.
Anyways. If you go to device manager and find your "MTP Device" which will be in the "other devices" section. You can go to the properties and get the parameter you need for your particular device: VID_xxxxxx&PID_xxxxxxxxMI_00
It's weird how it show up as a parameter in device manager but if you click it and use ctrl+v you can copy it.
Strip off the stuff after MI_00 and replace the correct info in the two lines you will add per kalibulax's advice.
After saving, restart and plug your device in and wallah!!! My computer sit thinking for like 2 min when installing the driver then finally it asked me if I would like to continue installing driver that was not microsoft cetified, bla bla bla. I clicked "continue anyway" and it worked perfect as before" The only thing I can see that changed form last week to this week is the update to android on my phone. I don't know what it was, but the current version as reported by my phone is Android version: 4.4.2
I hope this can help someone who is having my same problem and just wants to transfer their files like the used to )
Zach
kalibulax said:
Sorry for my bad English.
MTP HoneyComb 3.2 for WINDOWS XP (SP3)
- Portable Multimedia Player (Internal Storage and SD CARD)
Solution:
1. Unplug your Dell Streak 7
2. Modify the file locate c:\windows\inf\wpdmtp.inf (the folder is hidden)
Code:
; Installation inf for devices supporting Media Transfer Protocol (MTP)
;
; Copyright (c) Microsoft Corporation.
;
[Version]
Signature="$WINDOWS NT$"
Class=WPD
ClassGUID={EEC5AD98-8080-425f-922A-DABF3DE3F69A}
Provider=%Msft%
LayoutFile=layout.inf
DriverVer=02/22/2006,5.2.5326.4762
[DestinationDirs]
MTP.Files.Kernel = 12
MTP.Files.XPRT_USB = 11
MTP.Files.Core = 11
MTP.Files.UMDFDDriver = 12,UMDF ; copy to system32\drivers\umdf
[Manufacturer]
%MfgName%=Generic,NTx86,NTamd64
;
;Device is identified by Microsoft OS descriptor
;If your device does not support it, use specific VID & PID for identification
;
[Generic.NTx86]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
[B][I]%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00[/I][/B]
;
[Generic.NTamd64]
%GenericMTP.DeviceDesc%=MTP, USB\MS_COMP_MTP
[B][I]%GenericMTP.DeviceDesc%=MTP, USB\VID_413C&PID_B10B&MI_00[/I][/B]
This is my VID and PID, my Dell Streak 7 (Wifi version).
Device Magener -> MTP -> Hardware ID.
The Dell Streak 7 don't send the ' USB\MS_COMP_MTP' ID Hardware, to Windows XP, on Windows Vista and 7 no problem.
Plug your Dell Streak and Install software automatically for MTP Device.
This solution is for all HoneyComb Devices for Windows XP.
Click to expand...
Click to collapse

DS 7 Honey Comb how to connec to computer

Hello Friends,
I need help on how i can connect the Dell Streak 7 3.2 HoneyComb to the computer.I have a new one just opened it but when i connect it using the USB to the Laptop with windows XP SP3 proffesional i dont see any device in My computer.
Please Please help me Team how do i make d device visible in my computer i knw this is new one and wouldn't have problems !!!
Is there something i need to install in windows XP SP3 proff so that it detects the device ..Is there any related drivers can i have the link so that i can install.
THnaks in advance

p.sandeepreddy said:
Hello Friends,
I need help on how i can connect the Dell Streak 7 3.2 HoneyComb to the computer.I have a new one just opened it but when i connect it using the USB to the Laptop with windows XP SP3 proffesional i dont see any device in My computer.
Please Please help me Team how do i make d device visible in my computer i knw this is new one and wouldn't have problems !!!
Is there something i need to install in windows XP SP3 proff so that it detects the device ..Is there any related drivers can i have the link so that i can install.
THnaks in advance
Click to expand...
Click to collapse
Why don't you take the time do first do some reading and find the drivers and then second team on how to install and use this email drivers.... If I give you the links you won't learn a thing but I can tell you they are here in so many different threads started by folks like you that wanted the info spoon fed to them that it goes me a headache..... So show some initiative
Sent from my cm_tenderloin using Tapatalk 2

Reply
I have done the reading about dell streak 7 "honey comb" and the user guide and also called up Dell,but could get a solution or clarity.for windows xp professional somehow i have installed downloaded files are "Fastboot+ADB " / InstallDellMSync /R291096 / syncup ..after installing all these still i dont see the device appearing in my computer...So confused so,after all that i have asked here...Help or links appreciated as i am not able to get the neck of it Sir!

p.sandeepreddy said:
I have done the reading about dell streak 7 "honey comb" and the user guide and also called up Dell,but could get a solution or clarity.for windows xp professional somehow i have installed downloaded files are "Fastboot+ADB " / InstallDellMSync /R291096 / syncup ..after installing all these still i dont see the device appearing in my computer...So confused so,after all that i have asked here...Help or links appreciated as i am not able to get the neck of it Sir!
Click to expand...
Click to collapse
If you installed Dell Sync correctly and the Fastboot and ADB drivers correctly the your problem is driver related.... Do you not see a yellow exclamation in your device manager for you to update the driver?
You should probably be install the Android SDK with the Google USB drivers also
Sent from my cm_tenderloin using Tapatalk 2

reply
Yes i saw and yellow xlamatory in device manager..Could you Please guide me what exactly i could download or from where ..like which version Android SDK and Google USB drivers ..

I believe you are trying to connect your Streak 7 to your computer so that you can transfer musics and files onto your Streak 7, right? If that is the case, Honeycomb does not support USB as mass disk device. You need to upgrade to Win 7 or use an app from the marketplace to do this.

Windows XP does not support MTP natively, you have to do a bunch of driver crap to get it to work.

giveen said:
Windows XP does not support MTP natively, you have to do a bunch of driver crap to get it to work.
Click to expand...
Click to collapse
You need the WMP11 runtimes (as that has MTP support).
Then you need the specific mtp driver for the S7, which is included in Fastboot+ADB.zip

It's much easier just to use an app and do a wireless transfer.

All HC and newer devices only officially support MTP
(at least that's what goog wants, new devices that dont support MTP are in the minority)
I believe the WMP11 runtimes are offered via windows update, the only thing you need to specifically download are the device specific mtp drivers.
(They're not even drivers per-se, you can force install a generic mtp driver and it'll work fine, but that's besides the point)

reply
Otnos
Yes,i was trying to connect my Streak 7 to computer that has windows XP professional,so that i can transfer musics and files onto Streak 7 honeycomb 3.2.
If i upgrade to Win 7 does the device show up in my computer ?
And if you say i need to use an app from the marketplace to do this. what is the App that i need to download on device ? and even if i download it on the device does that make the device recognizable on my computer on XP ?
Please, educate me as not always i have internet connection and would like to transfer files like music and books to the DS7 from a computer thats not on internet network.
Thanks

p.sandeepreddy said:
Otnos
Yes,i was trying to connect my Streak 7 to computer that has windows XP professional,so that i can transfer musics and files onto Streak 7 honeycomb 3.2.
If i upgrade to Win 7 does the device show up in my computer ?
And if you say i need to use an app from the marketplace to do this. what is the App that i need to download on device ? and even if i download it on the device does that make the device recognizable on my computer on XP ?
Please, educate me as not always i have internet connection and would like to transfer files like music and books to the DS7 from a computer thats not on internet network.
Thanks
Click to expand...
Click to collapse
If you have Win 7, just plug the DS7 in and it will be recognized as an MTP device in Windows Explorer or the Devices and Printers folder.
Or you can use an app like Wifi File Explorer or File Expert to wirelessly transfer file to/from your computer and your DS7. You need to have a Wifi network. Consult instructions and support through these apps on how to use them.

Yes I was able to see the DS7 in my computer on windows 7,and was able to transfer musica and movies but,when i transfer books they get transferred but not visible on the device unless i open them a App Called "Quick Office" where it shows all the loaded files on DS7,any idea how to get them as different folder or see them seperately ,Also i saw the drivers.zip but did not extract it as did not feel the use of it !is there a specif use of it!

Nexus 7 Driver Failure

Please don't troll, my first post
So, my Nexus 7came a few days ago, and since then I've been playing around with it a lot.
Yesterday I decided I was going to root the beautiful tablet.
I plugged it into my laptop (Windows 7 64bit) and then I saw an error whilst it tried to install the drivers.
It had two crosses by the two drivers it was trying to install.
I plugged it into another laptop (Windows Vista 32bit) and it installed the drivers perfectly and quickly.
I understand that I have to have the Nexus 7 plugged in to root it, and so now I am highly confused and annoyed.
My laptop doesn't recognize it and it doesn't appear in Computer.
Any ideas?
Thanks.
If you need anymore information, just let me know! (=

Works fine for me after about 10 minutes of searching and reading. No need to add to the thread clutter.

RajanB said:
Please don't troll, my first post
So, my Nexus 7came a few days ago, and since then I've been playing around with it a lot.
Yesterday I decided I was going to root the beautiful tablet.
I plugged it into my laptop (Windows 7 64bit) and then I saw an error whilst it tried to install the drivers.
It had two crosses by the two drivers it was trying to install.
I plugged it into another laptop (Windows Vista 32bit) and it installed the drivers perfectly and quickly.
I understand that I have to have the Nexus 7 plugged in to root it, and so now I am highly confused and annoyed.
My laptop doesn't recognize it and it doesn't appear in Computer.
Any ideas?
Thanks.
If you need anymore information, just let me know! (=
Click to expand...
Click to collapse
Follow instructions in the Nexus 7 Root Toolkit
http://forum.xda-developers.com/showthread.php?t=1766475
Remember to scroll all the way down in each individual window of the guide to setting up the drivers. I drove myself crazy before I realized that I had missed something important. Also if your desktop is 64bit, you have to use the 64bit drivers. Good luck!

RajanB said:
Please don't troll, my first post
So, my Nexus 7came a few days ago, and since then I've been playing around with it a lot.
Yesterday I decided I was going to root the beautiful tablet.
I plugged it into my laptop (Windows 7 64bit) and then I saw an error whilst it tried to install the drivers.
It had two crosses by the two drivers it was trying to install.
I plugged it into another laptop (Windows Vista 32bit) and it installed the drivers perfectly and quickly.
I understand that I have to have the Nexus 7 plugged in to root it, and so now I am highly confused and annoyed.
My laptop doesn't recognize it and it doesn't appear in Computer.
Any ideas?
Thanks.
If you need anymore information, just let me know! (=
Click to expand...
Click to collapse
Have you downloaded these yet they are new out.
http://forum.xda-developers.com/showthread.php?t=1796165

Install the android sdk. Go to device manager and find your nexus, right click and update driver software. Search computer, select all locations (or something like that) then have disk and browse to your installation. Uh underneath extras there is a folder with the driver you're going to select.
I'm at work so that's a general idea, Google "cyanogenmod adb driver install" and skip the part about replacing the file with a custom one since the nexus is included by default.
Sent from my LG-P999 using xda app-developers app

mi7chy said:
Works fine for me after about 10 minutes of searching and reading. No need to add to the thread clutter.
Click to expand...
Click to collapse
Sorry. Where did you search and read apart from Google? Links please?

Ok, so I done what you guys recommended, in order of when you posted, and non of the suggestions worked.
A screenshot of what happens is attached.
Thanks.

The image didn't attach :S

Wow... user has 4 total posts, all in this one thread and saying nothing worked.
Did you try
Rock-&-Roll-Hedgehog said:
Have you downloaded these yet they are new out.
http://forum.xda-developers.com/showthread.php?t=1796165
Click to expand...
Click to collapse
That will get your the ASUS drivers which will should work on your computer.
All of the root kits also include drivers and they are not that hard to install.

krelvinaz said:
Wow... user has 4 total posts, all in this one thread and saying nothing worked.
Did you try
That will get your the ASUS drivers which will should work on your computer.
All of the root kits also include drivers and they are not that hard to install.
Click to expand...
Click to collapse
Yep. Tried that aswell... if it had worked I wouldn't of come back to ask if anyone had any other ideas as to why it doesn't work..
I thought it was possible to ask questions on here without people saying stuff like that...

clearly you are doing something wrong because the drivers work.
If you need help, you need to provide more details on what you are trying and what the issue is when you try to install... Not just an image of what happens when you plug the device in. That part is obvious that you don't have the drivers installed.
So of the various methods of getting drivers, which ones did you try and what did they say when you tried loading them?

krelvinaz said:
clearly you are doing something wrong because the drivers work.
Click to expand...
Click to collapse
Ok, let me run you through what I'm doing here...
I opened up the zip containing the files.
These are the files that I am greeted with;
amd64
i386
android_winusb
androidwinusb86
androidwinusb64
source.properties
Now what? (=

Those are the drivers... now you need to load them.... Not using Vista for many years... did a simple google search and found...
Code:
Windows Vista
To install the Android USB driver on Windows Vista for the first time:
Connect your Android-powered device to your computer's USB port. Windows will detect the device and launch the Found New Hardware wizard.
Select Locate and install driver software.
Select Don't search online.
Select I don't have the disk. Show me other options.
Select Browse my computer for driver software.
Click Browse and locate the USB driver folder. (The Google USB Driver is located in <sdk>\extras\google\usb_driver\.) As long as you specified the exact location of the installation package, you may leave Include subfolders checked or unchecked—it doesn't matter.
Click Next. Vista may prompt you to confirm the privilege elevation required for driver installation. Confirm it.
When Vista asks if you'd like to install the Google ADB Interface device, click Install to install the driver.
Or, to upgrade an existing Android USB driver on Windows Vista with the new driver:
Connect your Android-powered device to your computer's USB port.
Right-click on Computer from your desktop or Windows Explorer, and select Manage.
Select Device Manager in the left pane.
Locate and expand ADB Interface in the right pane.
Right-click on Listed Nexus 7 Device, and select Update Driver Software.
When Vista starts updating the driver, a prompt will ask how you want to search for the driver software. Select Browse my computer for driver software.
Click Browse and locate the USB driver folder. (The Google USB Driver is located in <sdk>\extras\google\usb_driver\.) As long as you specified the exact location of the installation package, you may leave Include subfolders checked or unchecked—it doesn't matter.
Click Next. Vista might prompt you to confirm the privilege elevation required for driver installation. Confirm it.
When Vista asks if you'd like to install the Google ADB Interface device, click Install to upgrade the driver.
Change the location in the instructions to where you unloaded those USB drivers and you should be on your way...

Try pdanet drivers, just Google pdanet install the proper one(can't remember if they have a 32 bit or 64 bit)
I used their drivers to root the n7. If they don't have asus drivers just.click I don't know. Don't remember exactly the installation step by step, but.its easy enough to get through
Sent from my Nexus 7 using Tapatalk 2

BrianDigital said:
Try pdanet drivers, just Google pdanet install the proper one(can't remember if they have a 32 bit or 64 bit)
I used their drivers to root the n7. If they don't have asus drivers just.click I don't know. Don't remember exactly the installation step by step, but.its easy enough to get through
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Tried that. It all installed correctly, it just won't show up in Computer so I can view my files.
I have unlocked my bootloader... if that helps, which means that Nexus Root Kit 1.5.2 can detect that the Nexus 7 is plugged in.

RajanB said:
Tried that. It all installed correctly, it just won't show up in Computer so I can view my files.
I have unlocked my bootloader... if that helps, which means that Nexus Root Kit 1.5.2 can detect that the Nexus 7 is plugged in.
Click to expand...
Click to collapse
So your having an issue with mtp stuff. Go into setting then click on storage then hit the three dots on the top right corner. Just make sure media device is checked.
Reboot the computer and try a different USB port. These are just so basic steps just do that and see what happens
Sent from my Nexus 7 using Tapatalk 2

BrianDigital said:
So your having an issue with mtp stuff. Go into setting then click on storage then hit the three dots on the top right corner. Just make sure media device is checked.
Reboot the computer and try a different USB port. These are just so basic steps just do that and see what happens
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Ok. Done all that, still the same.
And it now comes up with what you can see in the attached image.

RajanB said:
Sorry. Where did you search and read apart from Google? Links please?
Click to expand...
Click to collapse
search and read the same forums you posted your question in. try the nexus 7 development forum to start.
Sent from my Nexus 7 using xda premium

RajanB said:
Ok. Done all that, still the same.
And it now comes up with what you can see in the attached image.
Click to expand...
Click to collapse
ok seriously..... search these forums for nexus root toolkit 1.5. install that and follow the prompts for installing drivers
Sent from my Nexus 7 using xda premium

uberNoobZA said:
ok seriously..... search these forums for nexus root toolkit 1.5. install that and follow the prompts for installing drivers
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
The driver he is having issues with is mtp. This might be a windows error.
I sent you a pm OP
Sent from my Nexus 7 using Tapatalk 2

Can't connect to USB after update (CDC Serial, MTP problems, Windows XP)

When I connect my device to my computer, it can't find the hardware to install and eventually after cancelling these it will show no folder but it will recognize the camera but everything in that folder is blank. I'm using Windows XP SP3 which was recently formatted, and I recently updated my phone to Android 4.3. Device is unrooted and running on stock ROM.
Also note that my computer is saying something about CDC Serial and my phone says it's in MTP mode. I have tried enabling and disabling USB debugging to no avail. The first time I connect after starting up the computer, I see the HTC sync manager in my J drive but after changing the debugging, it will only shows an empty disc drive there.
On the "Safely Remove Hardware" it does show my device under the J drive under Mass Storage device but there is no J drive on "My Computer". It can be safely removed.

FYL21 said:
When I connect my device to my computer, it can't find the hardware to install and eventually after cancelling these it will show no folder but it will recognize the camera but everything in that folder is blank. I'm using Windows XP SP3 which was recently formatted, and I recently updated my phone to Android 4.3.
Also note that my computer is saying something about CDC Serial and my phone says it's in MTP mode.
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Click to collapse
I guess Windows XP doesn't have out-of-the-box support for MTP. Mind you, XP is quite old by now and in the times when it was new, there weren't a lot of MTP devices out there. Instead, there were tons of PTP (Picture transfer protocol) cameras, which is what Windows tries to use to communicate with your phone. (MTP is an extension of PTP, if I understand that correctly.)
As for how you might be able to fix this, you can try something like this with a vendor ID value of 0bb4 and product ID 0f63 (So, this string: "%GenericMTP.DeviceDesc%=MTP, USB\VID_0BB4&PID_0F63&MI_00"; those are the values from my Butterfly S, yours may differ).

koniiiik said:
I guess Windows XP doesn't have out-of-the-box support for MTP. Mind you, XP is quite old by now and in the times when it was new, there weren't a lot of MTP devices out there. Instead, there were tons of PTP (Picture transfer protocol) cameras, which is what Windows tries to use to communicate with your phone. (MTP is an extension of PTP, if I understand that correctly.)
As for how you might be able to fix this, you can try something like this with a vendor ID value of 0bb4 and product ID 0f63 (So, this string: "%GenericMTP.DeviceDesc%=MTP, USB\VID_0BB4&PID_0F63&MI_00"; those are the values from my Butterfly S, yours may differ).
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Click to collapse
I tried this, it does reset the connection so that the installer for Sync Manager shows up but once again the same thing happens again.
It wants me to find CDC serial after I install Sync Manager which does not detect the phone, then it brings up something as ridiculous as "please unplug and replug your device to update the drivers"...
At the end of thy day it still says the same error message that it cannot install something...

On my Windows Vista laptop the CDC Serial problem is present again but the phone is recognized under "Portable Devices" while in my XP desktop it will only be recognized as a camera, even though I already installed the MTP kit.

Lol try to enable usb debugging
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daorderdillon said:
Lol try to enable usb debugging
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Click to collapse
yeah I did it doesn't work either
oh well, back to using AirDroid, lol

FYL21 said:
yeah I did it doesn't work either
oh well, back to using AirDroid, lol
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Click to collapse
It's the pc I think not the phone I had this problem also but forgot how I solve it
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---------- Post added at 06:02 PM ---------- Previous post was at 05:57 PM ----------
1 Click Start, click Run, type regedit, and then click OK.
2 Locate and then click the following key in the registry: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB
3 On the Edit menu, point to New, and then click DWORD.
4 Type DisableSelectiveSuspend, and then press ENTER.
5 On the Edit menu, click Modify.
6 Type 1, and then click OK.
7 Restart the computer.
If the value of the DisableSelectiveSuspend registry entry is set to 1, the Selective Suspend feature is disabled.
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which "USB" is it I see usbhub usbscan USBSTOR etc... :S

FYL21 said:
which "USB" is it I see usbhub usbscan USBSTOR etc... :S
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Click to collapse
Don't use hubs
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hmm, I'm not sure which one then?

FYL21 said:
which "USB" is it I see usbhub usbscan USBSTOR etc... :S
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Click to collapse
Usb storage is wat u want or try using Windows 7
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bleh, doesn't work... still asks me to find stuff to install "Android phone" and "CDC Serial", it can't find anything so it tells me "a problem occured in installation"
on my laptop with Vista, it asks for CDC serial but this isn't needed I can access my internal storage and SD card as the phone still appears under "portable devices", but it does not show up on Sync Manager (don't really care about this anyways)
I might just get an SDXC card reader as all my pictures are on the microSD card. Unfortunately my current card reader can't read SDXC only SDHC -__-
it will eventually show up as a CD ROM drive that is either empty or it's the installer for Sync Manager

FYL21 said:
bleh, doesn't work... still asks me to find stuff to install "Android phone" and "CDC Serial", it can't find anything so it tells me "a problem occured in installation"
on my laptop with Vista, it asks for CDC serial but this isn't needed I can access my internal storage and SD card as the phone still appears under "portable devices", but it does not show up on Sync Manager (don't really care about this anyways)
I might just get an SDXC card reader as all my pictures are on the microSD card. Unfortunately my current card reader can't read SDXC only SDHC -__-
it will eventually show up as a CD ROM drive that is either empty or it's the installer for Sync Manager
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Oh so u can access sd and ext sd ok but I don't use sync manager so I wouldn't know or u can download it at play store for your phone jus search for it
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daorderdillon said:
Oh so u can access sd and ext sd ok but I don't use sync manager so I wouldn't know or u can download it at play store for your phone jus search for it
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Click to collapse
I can on my Vista Laptop but not my XP desktop, on XP, it thinks it's a CD Drive. I tried disabling it as a CD drive but now there's nothing in the J drive.

http://www.4shared.com/android/_7lQLpuI/HTC_Sync.htm. try downloading this apk
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daorderdillon said:
http://www.4shared.com/android/_7lQLpuI/HTC_Sync.htm. try downloading this apk
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Click to expand...
Click to collapse
hmm i don't even want to use HTC sync :S
I just want to access my folders in XP
I think MTP is just messed up on my desktop -_-

Aw ok my bad
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mtk cdc serial driver
brothers i am using win xp sp3 and unable to install mtk cdc serial driver for lenovo s820 i tryed many methods on google yet no success any solution