Database Develop

Nexus 4 Replacement Parts

I know there aren't any out yet, unless I've missed some, but as the husband of a woman who just had her screen shatter when the phone was dropped it sure would be handy to have on thread where people could post links to parts when they become available.
I think this would make a great sticky so people can start fixing their phones ASAP once parts are out.

Well there is a section for accessories but I don't know of that would help. I am sure though when replacement or after market back plates are available we will hear about it here..
sent via xda premium with nexus 7

There are replacement LCD's on ebay

linelock said:
There are replacement LCD's on ebay
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Damn, for almsot the price of a new 8GB.. Might as well buy a new one and leave the busted one for parts...

Remeber that the backplate houses the nfc chip along with some of the antennas (not 100% sure on the antennas) so it would be a costly replacement compared to a standard back cover

http://www.parts4repair.com/lg-nexus-4-e960-complete-screen-assembly-without-bezel/
Some parts here.
Sent from my Galaxy Nexus using xda app-developers app

Thanks for the links guys, keep em coming!

Anybody knows where to get a replacement backplate? I broke mine

Replacement screen and digitizer:
http://www.etradesupply.com/oem-lg-nexus-4-e960-lcd-screen-and-digitizer-assembly.html

Anyone see the silver trim (that goes around the front glass) available yet?

Hi
pwkpete said:
Anyone see the silver trim (that goes around the front glass) available yet?
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If it is anything like the HTC One X and similar phones you usually heat the old LCD glass/display and it unsticks from the main chassis, you then stick the replacement screen back on.
Unless you know what you are doing when replacing the LCD and in some cases have specialist tools and lots of patience, you are probably better off buying a new phone (when you can get them!) and selling the broken one for spares on Ebay.
Back covers may appear. The HTC One X had replacement back covers available quite soon after launch and these contain the antennas, which are little more than sticky bits of foil, and the NFC antenna, for around £28.00 in the UK. The charging antenna is little different to the NFC antenna and they are both together as one part on the Nexus, so that shouldn't make too much difference, but of course there is the glass as well. But hopefully not too expensive given the likelihood of breakages.
Regards
Phil

PhilipL said:
Hi
If it is anything like the HTC One X and similar phones you usually heat the old LCD glass/display and it unsticks from the main chassis, you then stick the replacement screen back on.
Unless you know what you are doing when replacing the LCD and in some cases have specialist tools and lots of patience, you are probably better off buying a new phone (when you can get them!) and selling the broken one for spares on Ebay.
Back covers may appear. The HTC One X had replacement back covers available quite soon after launch and these contain the antennas, which are little more than sticky bits of foil, and the NFC antenna, for around £28.00 in the UK. The charging antenna is little different to the NFC antenna and they are both together as one part on the Nexus, so that shouldn't make too much difference, but of course there is the glass as well. But hopefully not too expensive given the likelihood of breakages.
Regards
Phil
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Waiting and hoping for replacement backs or a method to replace the glass specifically. My rear glass cracked on the first drop and unfortunately has a crack on the camera lens.
You are definitely correct about the NFC antenna, looking at the iFixit teardown it's just basically some foil glued to plastic. This should not be a major deal breaker in terms of replacement costs.

tgarson said:
Waiting and hoping for replacement backs or a method to replace the glass specifically. My rear glass cracked on the first drop and unfortunately has a crack on the camera lens.
You are definitely correct about the NFC antenna, looking at the iFixit teardown it's just basically some foil glued to plastic. This should not be a major deal breaker in terms of replacement costs.
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The backs should go for about $30-$40 once prices stabilize, I've taken mine apart and it looks fairly cheap to replace. The Digitizer and Glass (along with the bezel) usually are best when purchased as a solid piece (usually titled "Display with frame") and costs $200+ now and will likely stay $150+ in a couple of years. If you crack your display, mail it LGE as they will fix it up for about $150ish I believe, which is the same price you would pay if you had insurance through Sprint for a cracked digitizer ($150 is the standard deductible for a ~$8 a month insurance plan for the SGS3).

has anyone replaced the screen yet? my phone has slid off surfaces loads and never smashed. however a small bit of sand in my pocket and the damn thing gets scratched. i've had touch screen phones for years and never used a screen protector and never had a single scratch, this is my first "gorilla glass" phone and it gets scratched. looking for how difficult it was to replace?

I wonder when replacement ear piece speakers will become available. Phone is working great except for the crackling ear piece. Hopefully it will be a cheap part and easy fix.
Sent from my Nexus 4 using Tapatalk 2

dnlsmy said:
The backs should go for about $30-$40 once prices stabilize, I've taken mine apart and it looks fairly cheap to replace. The Digitizer and Glass (along with the bezel) usually are best when purchased as a solid piece (usually titled "Display with frame") and costs $200+ now and will likely stay $150+ in a couple of years. If you crack your display, mail it LGE as they will fix it up for about $150ish I believe, which is the same price you would pay if you had insurance through Sprint for a cracked digitizer ($150 is the standard deductible for a ~$8 a month insurance plan for the SGS3).
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Hey what is LGE? I've had my N4 for almost 2 weeks and just shattered the front glass rendering it unusable. It was on a hard surface and just fell on its own. thanks

bguzmanz2 said:
Hey what is LGE?
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LGE stands for LG Electronics

I have a Nexus 4 with a cracked screen and broken digitizer! Send me a PM if you're interested.

bguzmanz2 said:
Hey what is LGE? I've had my N4 for almost 2 weeks and just shattered the front glass rendering it unusable. It was on a hard surface and just fell on its own. thanks
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Just fell on its own? That is a good one!!
Sorry for your loss man. How you get it worked out.
Sent from my Nexus 4 using xda app-developers app

Richieboy67 said:
Just fell on its own? That is a good one!!
Sorry for your loss man. How you get it worked out.
Sent from my Nexus 4 using xda app-developers app
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Suicidal N4 I guess. I'm glad mine doesn't magically move on its own I must have gotten lucky.
Sent from my Nexus 4 using Xparent Blue Tapatalk 2

LCD cracked under glass in my pocket.

So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium

Damn....sorry to hear that man....

If this is true that its common then make sure you find a complaint and talk to the highest supervisor at sprint to get this reversed if its later found to be a known defect. Worked in the past.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!

I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.

troyboytn said:
I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.
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Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium

If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium

neemot said:
If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium
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I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium

SAShady said:
Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium
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Them niggaz playin u man. U better tell them straight up.
Sent from my SPH-L720 using xda premium

was just in the international s4 thread and there a bunch of s4 users that have had the same problem.. that sux man.. seems samsung is not owning up to the problem.. guess ill have to be extra extra careful now

It's sickening because you pay so much, and expect there to be at least SOME quality
I'll call Sprint tomorrow and see if I can get the deductible credited after reading about it being a widespread defect, and the fact that the repair tech wouldn't even look at it closely before blaming me
Sent from my SPH-L720 using xda premium

I fear this happening. Especially since the S4 seems to have a fish eye effect when looking at things from the screen off as a reflection
Sent from my SPH-L720 using xda premium

SAShady said:
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium
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Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium

Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2

neemot said:
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium
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Corporate. All the repair centers here are corporate stores
Sent from my SPH-L720 using xda premium

mikejones13 said:
Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
See that's different, I'd own up to breaking the glass after dropping it, but the amoled UNDER the glass cracked in my pocket
Sent from my SPH-L720 using xda premium

SAShady said:
So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium
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What brand/model case do you have? Now, I'm spooked. I've never cracked a screen. I've had Windows PC phones: the 6600, Mogul, original Touch, Touch Pro, Touch Pro 2, and Treo 700wx. Then Android phones: Hero, OG Evo, and Evo 3D. I've always had them in cases. The Windows phones had pouch cases. The Treo had a silicone case. The Evos both had the Best Buy Platinum cases which are Seidios. Most of them I used without screen protectors. Never a broken or cracked screen.
My S4 has a Casemate case on it. It's a 2 layer case: silicone with polycarbonate shell. I also have a 3M anti-glare screen protector on it. I wonder if this is enough? I often put my S4 in my jeans pocket, though sometimes I put it case and all into a sort of pouch in my purse if I don't have a pocket in my slacks or skirt.
Those of you that have had S IIIs and Note IIs, were there any defects with those screens? Thanks.

I've never had a phone do this and I've had pretty much every generation of touch screen device starting from the mogul, and I've NEVER had this happen. Sure I've shattered the glass on a few, but that was from severe drops. I have a clear plastic/rubber case and HD screen protector. The only activity I was doing was squatting up and down cutting appliance boxes open. I didn't hit against anything. The AMOLED should not break beneath the glass, even if the phone were to be flexed from being in your pocket.
Sent from my SPH-L720 using xda premium

I'm glad I ran across this thread good info
I love the 90s good times

I honestly don't think the screens are breaking from just sitting nicely in pockets and purses. Over flexing in pockets makes sense. Its a big long wide thin phone. But its not just breaking for no reason. Just not buying it sorry.
This was discussed before about edge to edge displays on big phones. Maybe some sort of cushions can be used to reduce this effect if its is truly the cause.
A corporate repair store is suppose to replace the screen. In my experience I've seen some corp repair stores are just bad and say no we can't but then I've called sprint and gotten supervisors on the phone and handed the phone to a store manager and all of a sudden the story changes and its then repaired.
Side note... I do not see a fisheye effect on my screen or girlfriends Verizon phone. Maybe the ones that do have a issue and are prone to breaking easier? Idk.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!

I've owned 8+ large screen touch phones, that have been dropped, bumped, flexed, etc WITHOUT a case that haven't broken. Now this one in a case, never dropped, never hit, or bumped, suddenly the lcd cracks under the glass? Yeah, call me crazy, but that shouldn't happen. Especially on a flagship $650 device.
And to further explain the damage the crack was vertical about a half inch, right along the power button under the white frame. There is no physical damage, no dings, scratches, NOTHING to the phone.
Sent from my SPH-L720 using xda premium

Asus won't honor my warranty-- What do?

Today I got my Nexus back from the RMA Department guys from Asus.
After a series of e-mails to and fro, my patience has been tested and I have no clue what to do.
The only issue I had was a screen that cracked itself. I was watching Game of Thrones happily on HBOGo when the screen just shattered. This problem is a known issue and I found some people over at AndroidCentral that got their RMA honored with the very same issue, I cannot get in contact with them though.
If you have had issues with your Nexus7 screen before you know that the screen and digitizer are an all-in-one assembly making perfectly certain that any sizable crack will disable the touchscreen, making it a regular old LCD...
SO... I have 2 options.
1. Use the information I hopefully gain from the people that (again, hopefully) post in thread.
2. USB OTG Wireless Mouse.
What would you do?
Thanks so much in advanced,
Nacho!

Replace the screen yourself. I'm in the process of waiting for my new screen to come in today so I can fix my N7.
Sent from my SPH-D710 using xda premium

And, as a reminder to all tablet owners, a Square Trade drop and spill warranty is the only way to really have piece of mind.
Apparently these spontaneous screen cracks aren't uncommon on iPads either....

Happened to a friend of mine. Asus warranty is awful.
Sent from my SPH-M830 using xda app-developers app

Well they aren't full warranties. 99% of screen cracks are from physical damage to the unit. They are hard to prove otherwise and so they just don't do it. I'm actually surprised I've heard a few of them replaced from Asus.
But replacing the screen is a long and tired process, so I've heard. They are also expensive. I also find it hard to believe that the screen just exploded during a movie. Regardless, whatever happened, the screen is busted. With the new N7 due out within weeks, I don't know if I would even drop the cash buying or repairing the old one.
You might try to buy a Square Trade warranty on it, wait a month, and call it in. That falls under some bad karma, but I guess in the long run it doesn't matter whether you purchase it day 1 and break it 2 years later, or purchase it day 100 and replace it 30 days later.
I would just be careful with it and use it as long as you can until the new N7 comes out... then sell the broken unit for parts. Too bad the N7 doesn't have HDMI out or you could just repurpose it into a dedicated Android TV device.

I would personally buy and replace the screen myself. I would also probably make a point of boycotting Asus if they gave me trouble, fortunately, I have not had to test my warranty or their services.
Sent from my Nexus 7 using Tapatalk HD

Since when did warranties start covering physical damage?

BlackFire27 said:
Happened to a friend of mine. Asus warranty is awful.
Sent from my SPH-M830 using xda app-developers app
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Gotta play devil's advocate here... should a warranty cover a broken screen if someone pots their N7 in their back pocket and accidentally sits on it?
Sent from my Nexus 7 using Tapatalk HD

khaytsus said:
Since when did warranties start covering physical damage?
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Only the extra cost extended ones like Square Trade.
Anything else is a 'good will' and entirely at the discretion of the company.

danvee said:
Only the extra cost extended ones like Square Trade.
Anything else is a 'good will' and entirely at the discretion of the company.
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Click to collapse
Square Trade isn't just a 'warranty' it's also theft and accident protection.

Don't bother replacing the screen. Mine cracked with a very minimal impact..... Putting it onto a table. The screen themselves cost almost as much as a new 16gb unit and breaks as easily as a wet piece of tissue.
Get a new tablet that are more durable, I.e. Samsung tablets and drop test videos prove it.
I opted for an iPad Mini instead as I prefer a app orientated tablet.

Its a known issue that screens can shatter watching game of thrones on the n7???
Wow! Thanks for the heads up!!
Sent from my SGH-T989D using xda app-developers app

kj2112 said:
Its a known issue that screens can shatter watching game of thrones on the n7???
Wow! Thanks for the heads up!!
Sent from my SGH-T989D using xda app-developers app
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Click to collapse
No suprises there

kj2112 said:
Its a known issue that screens can shatter watching game of thrones on the n7???
Wow! Thanks for the heads up!!
Sent from my SGH-T989D using xda app-developers app
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Click to collapse
Thanks for the laughs xD.

That is exactly why I bought mine at Walmart and got the extended warranty, and my 2 year old constantly plays with my tablet so I thought it would be 30 bucks well spent Lol and I still have not used the warranty
Sent from my Nexus 7 using Tapatalk 2

My screen spontaneously cracked a while ago. Called Asus and told them I had minor screen lift (which I did) and it then all the sudden cracked. The repaired under warranty for free.
Sent from my Nexus 4 using xda premium

They don't usually cover broken glass and just like me I'm sure they are not buying that it broke so by itself. Sucks but electronics are fragile.
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
---------- Post added at 06:12 PM ---------- Previous post was at 06:10 PM ----------
MrAndroid12 said:
Don't bother replacing the screen. Mine cracked with a very minimal impact..... Putting it onto a table. The screen themselves cost almost as much as a new 16gb unit and breaks as easily as a wet piece of tissue.
Get a new tablet that are more durable, I.e. Samsung tablets and drop test videos prove it.
I opted for an iPad Mini instead as I prefer a app orientated tablet.
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That is crap...
I dropped my nexus 7 of the roof of my car onto tar and I did not break.. it dropped many times actually seeing as 2 kids are always using it. It is very durable and fast and spending hundreds more for a worse tablet is not the answer for sure.
I have had 2 of them and neither of them had any screen issues. They are very durable bit glass is glass. I do not believe any of these break all by themselves. If it did ever happen I bet it would be 1 in a million devices.
Sent from my shiny new(bought last Nov), scratch less Nexus 4!

borrowedchief said:
My screen spontaneously cracked a while ago. Called Asus and told them I had minor screen lift (which I did) and it then all the sudden cracked. The repaired under warranty for free.
Sent from my Nexus 4 using xda premium
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The screen lift is a valid issue, and could contribute to screen breakage. That would be justification for covering under warranty.

Richieboy67 said:
I have had 2 of them and neither of them had any screen issues. They are very durable bit glass is glass. I do not believe any of these break all by themselves. If it did ever happen I bet it would be 1 in a million devices.!
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I agree.
"screen that cracked itself." is the funniest thing I have heard in a while.

Richieboy67 said:
They don't usually cover broken glass and just like me I'm sure they are not buying that it broke so by itself. Sucks but electronics are fragile.
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
---------- Post added at 06:12 PM ---------- Previous post was at 06:10 PM ----------
That is crap...
I dropped my nexus 7 of the roof of my car onto tar and I did not break.. it dropped many times actually seeing as 2 kids are always using it. It is very durable and fast and spending hundreds more for a worse tablet is not the answer for sure.
I have had 2 of them and neither of them had any screen issues. They are very durable bit glass is glass. I do not believe any of these break all by themselves. If it did ever happen I bet it would be 1 in a million devices.
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
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All depends on how you "drop it". I guess i got a unit with manufacturing defects, probably only a limited number of units are affected.
Did you have the speaker buzzing issue as well or.........?

Cracked my note 4 screen.....

I just cracked the screen on my note 4 [emoji47]. It is an extremely thin hairline crack that can't be felt by rubbing on the screen but can be felt by passing your nail over it. It's not really noticiable unless the screen is off. Since this is the first time this has ever happend to me im not quite sure what to do. I do have the JUMP! service which includes insurance but how much would i have to pay to get this cracked screen replaced through jump?
What should i do? [emoji22]

Dang, I'm hurting with you!

I think the Co pay is $150 they wouldn't repair it I think they will exchange it.

How did it happen?

It's 175 deductible unless it went up lately

Bubbled said:
did you get it shipped to you? tell em...MOD EDIT
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twe90kid said:
Teaching someone insurance fraud?
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Yeah, @Bubbled - we all know there are ways to break the rules without getting caught...let's keep that off our boards, please. Thanks.

SiNJiN76 said:
How did it happen?
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I dropped it from about knee height while sitting down on a bench at universal

slickmastajay said:
I dropped it from about knee height while sitting down on a bench at universal
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I take it you weren't using a case?
According to Samsung advertising, you should be able to drop the Note 4 on a concrete slab from waist high a thousand times without a problem. You only dropped yours once - has to be defective! Check the video below.
http://youtu.be/Jj3Jy5ufhaY

slickmastajay said:
I dropped it from about knee height while sitting down on a bench at universal
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Damn. Sucks. I do that all the time when i use the phone in the car. I sometimes put it on my lap and forgert it's there when i get out.

dkb218 said:
I take it you weren't using a case?
According to Samsung advertising, you should be able to drop the Note 4 on a concrete slab from waist high a thousand times without a problem. You only dropped yours once - has to be defective! Check the video below.
http://youtu.be/Jj3Jy5ufhaY
Click to expand...
Click to collapse
I do have a case on it which i specifically bought with the fastest shipping option on amazon to never have my phone without a case. But it still cracked.. Must have been a tiny rock thats taller than the 7mm lip this case has. I had been looking for a glass screen protector since i purchased the case 2 weeks ago and couldn't find any with good reviews Unlucky me.
What do you guys think i should do? Should i file a claim and pay the $175 or should i wait it out until there are screen repair kits and fix it myself? Or do i have any other options?

slickmastajay said:
I do have a case on it which i specifically bought with the fastest shipping option on amazon to never have my phone without a case. But it still cracked.. Must have been a tiny rock thats taller than the 7mm lip this case has. I had been looking for a glass screen protector since i purchased the case 2 weeks ago and couldn't find any with good reviews Unlucky me.
What do you guys think i should do? Should i file a claim and pay the $175 or should i wait it out until there are screen repair kits and fix it myself? Or do i have any other options?
Click to expand...
Click to collapse
If it doesn't bother you that bad, you could just wait until it spreads or gets to where it does bother you... Personally, I am obsessive about such things, so I would replace it using JUMP!... I have this as a screen protector - http://www.bodyguardz.com/screengua...-skins-films.html?dir=asc&order=sort_priority -, and different cases for different "outings" a thin Sammie-case, and an Otterbox Defender... Otterbox Defender only comes in black right now, but I HAD to get max protection RIGHT away... Instances like your's happen to us all after all... Anyway, the PURE Glass Protector is great feeling and very protective... I have used them on 3 devices thus far, and stick with them... They have a replacement program that gives you super discounts if you need to replace it also, instead of having to buy another (Advantage Program)... Anyway, hope these options will help... I know how much this new device being damaged must bother you, but the replacement you get will be well protected I am sure (plus, the protection is available now, where it wasn't, when we first received our devices)... You can have these items waiting on your next device, if you choose to!! Let me know if you find other alternatives worth exploring, these are just my favorite options as of now...

slickmastajay said:
I do have a case on it which i specifically bought with the fastest shipping option on amazon to never have my phone without a case. But it still cracked.. Must have been a tiny rock thats taller than the 7mm lip this case has. I had been looking for a glass screen protector since i purchased the case 2 weeks ago and couldn't find any with good reviews Unlucky me.
What do you guys think i should do? Should i file a claim and pay the $175 or should i wait it out until there are screen repair kits and fix it myself? Or do i have any other options?
Click to expand...
Click to collapse
Keep using it until you get the New Phone jitters out of your system.

That just hurt me !!!!

slickmastajay said:
I do have a case on it which i specifically bought with the fastest shipping option on amazon to never have my phone without a case. But it still cracked.. Must have been a tiny rock thats taller than the 7mm lip this case has. I had been looking for a glass screen protector since i purchased the case 2 weeks ago and couldn't find any with good reviews Unlucky me.
What do you guys think i should do? Should i file a claim and pay the $175 or should i wait it out until there are screen repair kits and fix it myself? Or do i have any other options?
Click to expand...
Click to collapse
If it bugs you a lot, i'll file a claim. It's not easy to fix it yourself since most samsung phones the digitizer and LCD is glued together. Very hard to remove it separately if you're not experienced. If you prefer to do it yourself, it is best to order it as one piece but be prepared to pay a pretty penny which would guaranteed to exceed $175.

I feel for the OP. I just got my Note4 and the thought of cracking it's gorgeous screen scares me. Unfortunately I have to wait until I get paid to order a case for it. Until then I have a nice padded case for my Kindle Paper white that I can use.
Sent from my SM-N910T using XDA Premium HD app

Heres another option
ill buy the broken note 4 from you intstead. Haha
if you are serious about that you can pm me

I'd be heart broken if I already broke my screen!
Note 4 T-Mobile

i think i cracked mine too in the middle,right. Its small. And i have no idea how it happend. The phone never fell of my hands or hit it with something. Its a T mob N4, maybe the T Mob version its not the same quality as the N4 for europe?

Your phone it cracked because you or someone else has knowingly /unknowingly mishandled your phone.

If you say one doesn't notice it unless the screen is off, then it may not be that bad... BUT if it bother's much, the $175 deductable is the cheapest route in getting it fixed. Technically it'll be a replacement, so better than getting it fixed. They'll say its a refurb, but its new.

So I cracked my screen...

I dropped my phone today and the screen cracked. It's still usable, just has two ugly cracks along the front. Anyone know of a easy way to replace the screen?

treezy26 said:
I dropped my phone today and the screen cracked. It's still usable, just has two ugly cracks along the front. Anyone know of a easy way to replace the screen?
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send it back to motorola i think they charge 150 to fix

nelsonator1982 said:
send it back to motorola i think they charge 150 to fix
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Might as well have Motorola replace it, it costs $175 for a new device, but you have to mail them you're busted one first.
Sent from my Nexus 6 using Tapatalk

nelsonator1982 said:
send it back to motorola i think they charge 150 to fix
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Agreed. I had a similar issue and had an overall good experience with Motorola repair. Took about ten days from start to finish.

Do I just go to there website? I don't have insurance.

treezy26 said:
Do I just go to there website? I don't have insurance.
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Pretty much. Start at their online repair site:
https://motorola-global-portal.cust...ZS8xNDUxMjUxNzM4L3NpZC9zSnk3cDJGbQ==#/service

So I contacted Motorola and they will fix it for $175 and if I want it back fast I would have to pay another $40 in s/h. With that amount of money, I could just buy a brand new one for another $50. Any thoughts?

treezy26 said:
So I contacted Motorola and they will fix it for $175 and if I want it back fast I would have to pay another $40 in s/h. With that amount of money, I could just buy a brand new one for another $50. Any thoughts?
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Yes it's 250 on Amazon. Probably a better choice.
Also do yourself a favor and buy a case

OK but now I'm in a dilly of a pickle... I have the option to buy the 6p. My concerns are that the 6 isn't gonna receive anymore love now that it's going on two years old. Would it be wise to purchase the 6 again? Or should I just upgrade to the 6p? I love the 6, I do. But...and yes there's always a but lol. But the 6p intrigues me. I've researched and I know its not much of an upgrade but I love the thought of the fingerprint scanner and the overall look of it. But it is slightly smaller in size and I'm a big dude...but (there it goes again), I could always get a case to make up the difference... Anyways, I would love you guys feedback on my first world dilemma lol. Thanks!

get the 6 and save the money for the next nexus 6 upgrade before the end of next year with a proper cpu like the 820
Sent from my GT-N7000 using Tapatalk

Just an update if anyone cares lol. I went ahead upgraded to the 6p. Farewell my fellow shamu-ers. If anyone is interested in purchasing my 6, pm me. Good day.

If you still have the phone and aren't afraid of breaking it you could try a glass only replacement. I have never done it before until yesterday. I ordered the wire from eBay and made a simple jig to hold the wire so I had both hands. I successfully removed the glass. Hooked it back up still works. Am waiting for the new glass and loca glue (didn't order it until I removed old glass so wasn't waisting money if I broke it. I did practice on 2 junk phones first. Only one of the test screens worked before and it still worked after. YouTube videos is what I followed.

get the 6 and save the money for the next nexus 6 upgrade before the end of next year with a proper cpu like the 820
Sent from my GT-N7000 using Tapatalk
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This. It's not worth the extra $400 for the 6P just for a bit more dev love.

affiatic said:
If you still have the phone and aren't afraid of breaking it you could try a glass only replacement. I have never done it before until yesterday. I ordered the wire from eBay and made a simple jig to hold the wire so I had both hands. I successfully removed the glass. Hooked it back up still works. Am waiting for the new glass and loca glue (didn't order it until I removed old glass so wasn't waisting money if I broke it. I did practice on 2 junk phones first. Only one of the test screens worked before and it still worked after. YouTube videos is what I followed.
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Would you care to share your links in what you did?

If better camera and finger print sensor and more comfortable phone in hand is whats important to you i would dive in. I buy 3 phones a year so i can understand you wanting to upgrade even if its not that big of an upgrade . But at this point there won't be any giant leaps from year to year .

treezy26 said:
Would you care to share your links in what you did?
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Here is a link to glass and t3 torque screwdriver. http://pages.ebay.com/link/?nav=item.view&id=361337407585&alt=web
I got all the parts on ebay. Used the cheapest I could find from us sellers. You need a loca glu. I used a uv flashlight I got on eBay to cure the glue. Have to put it on all parts of glass for about 30 seconds each spot.
Here is the link to the wire I used
http://pages.ebay.com/link/?nav=item.view&id=111281188717&alt=web
I drilled 2 holes in a 2x10 block of wood about 8" apart and put the wire holding sticks in the holes. Watch YouTube videos to see how to take phone apart
It worked pretty good for me. I ended up with 2 small air bubbles under the glass and glass is slightly lifted on one side. Cannot notice once in cheap tpu case.
I used a locktite glue that takes 24hrs to cure to glue screen back to bezel. Cleaned with close pins while curing. Tried double sided tape didn't hold, krazy glue dried to hard didn't hold screen to bezel. I think all my trial and error and scraping and reglueing the bezel is why it is lifted.
Sorry took so long to reply. Just glued the screen on 2 days ago.
And I am in no way saying this is easy just that it was no where near as hard as I thought it would be. You could easily completely break screen trying this

Update. Screen works fine but... The locktite worked the best but is coming undone again. I believe I may have had the loca glu to thick. And made the screen thicker in doing so. And when I put it together it is pressing out. Am thinking of reseperating and reglueing. Any advice is welcomed