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cracked screen :( what do I do ?

I'm beyond upset......I knocked my tablet and the screen cracked and is now unusable. What is the best thing to do? ideally i'd buy a replacement screen and fit myself, but as it's a new device I guess replacement screens are either non existent or only available from asus themselves. I'm thinking it may be an insurance job but as my excess to pay is £100 i'd like to explore alternatives if available. Any advice appreciated.

did you buy it from google play or a 3rd party store?

I own a mobile device repair company and a product as new as the 7 you need to pay the insurance or have Asus fix it. The cost of the parts right now are expensive/not available yet.
Sent from my Nexus 7 using xda premium

Wow no gorilla glass? That suck. I just dropped my galaxy note face first on the concrete, still holding strong.
Sent from my SAMSUNG-SGH-I717 using xda premium

^^lol damn it, misclicked the Thanks for Reply.
How high was the fall and what was the point of impact OP?
It's not Gorilla Glass so it'd be interesting to know what it took to destroy the screen.

I believe i knocked it when getting into my car so technically i bent it rather than dropped it

From my lap while getting out the car. I dropped it a couple times (accidentally). Every time It fell face first and still no scratches thus far.
Sent from my SAMSUNG-SGH-I717 using xda premium
---------- Post added at 11:29 PM ---------- Previous post was at 11:29 PM ----------
Lol it happens
Sent from my SAMSUNG-SGH-I717 using xda premium

The beauty of the Nexus 7, it's cheap just go buy another 1one.
Sent from my Nexus 7 using XDA Premium HD app

vanschlong said:
technically i bent it rather than dropped it
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Click to collapse
That'll do it every time, even if it had been Gorilla glass it would have gone, flexing is probably the number one breaker of large screens.
Could you claim on your household insurance? I know that some policies include damage to items outside the house.

Shattered Screen

Gorilla Glass my ass. Dropped the Nexus 4 today and the screen shattered. Not only that but the screen is no longer touch sensitive.
FML

Ouch man that's no good well you better get on the phone with a CSR to get a replacement.
Sent from my Nexus 4 using xda app-developers app

Daniel Dumile said:
Gorilla Glass my ass. Dropped the Nexus 4 today and the screen shattered. Not only that but the screen is no longer touch sensitive.
FML
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Pics?
Gorilla Glass can only do so much hombre. I'm sorry your phone shattered.
---------- Post added at 05:58 PM ---------- Previous post was at 05:57 PM ----------
Jefferyrbrown1983 said:
Ouch man that's no good well you better get on the phone with a CSR to get a replacement.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Why would Google send him a replacement for a phone that he broke?

Daniel Dumile said:
Gorilla Glass my ass. Dropped the Nexus 4 today and the screen shattered. Not only that but the screen is no longer touch sensitive.
FML
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Click to collapse
Gorilla glass is more durable than ordinary glass. It's a not shatter/crack resistant.
Sent from my One X

MaxCarnage said:
Pics?
Gorilla Glass can only do so much hombre. I'm sorry your phone shattered.
Click to expand...
Click to collapse
Unfortunately, the Nexus was the only camera I had.

Dude... Gorilla Glass is still glass.
It's engineered to be scratch resistant, not shatter proof.
If it makes impact with something sharp/pointed or if it makes contact in just the right spot, it will shatter. It's just physics.
If the shock can't disperse evenly or if it's absorbed entirely by the screen, it will shatter. That's what bumpers are for.
Either way, you dropped it. That's not Google's fault. They didn't sell you a defective device, they sold a device to a clumsy person.
Sent from my Nexus 4 using xda premium

lwfb said:
Dude... Gorilla Glass is still glass.
It's engineered to be scratch resistant, not shatter proof.
If it makes impact with something sharp/pointed or if it makes contact in just the right spot, it will shatter. It's just physics.
If the shock can't disperse evenly or if it's absorbed entirely by the screen, it will shatter. That's what bumpers are for.
Either way, you dropped it. That's not Google's fault. They didn't sell you a defective device, they sold a device to a clumsy person.
Sent from my Nexus 4 using xda premium
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Click to collapse
Not scratch proof. I had a scratch on it after the first day of light use....I have no idea how it got there.
Is there any way I can get this repaired? This is my only phone and I hate the thought that I just threw away $340.

LG said:
This is the way the warranty service works here: The warranty that we offer is valid for 12 months with the copy of the receipt and it covers only manufacturing defects, no liquid, physical or cosmetic damages, otherwise charges may apply for the repair on the unit. The process takes 5-7 business days, and the only cost that you need to cover would be shipping and handling by sending the defective unit to us and we cover the shipping back with Fedex.
michelle: If the phone is out of warranty, you can still send it in to us, we can evaluate it and check if it is repairable or not. If there’s a repair cost, we will inform you how much it is and then you decide if you want to pay or not for the repair on the unit.
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Click to collapse
LG sent me this

You can get our repaired, but it will be a while before replacement parts are available. Lg would new the only ones that can fix it for now.
Sent from my HTC Sensation using Tapatalk 2

People need to understand that scratch/shatter RESISTANT != indestructible.
A shame that you dropped it and it broke, but LG nor Google has a responsibility to fix your mishap free of charge.

Sorry to hear man. At this time with backorders and **** you could be waiting along time for a new replacement phone. I don't think parts are even out yet to fix that... That ****ing sucks man.
Sent from my Nexus 4 using Tapatalk 2

I don't mind paying for a repair. Only reason I didn't have a bumper is because Google sold out of them.
The lady at LG told me to contact Google first and see if they have a repair program. Will let you all know when I can get to a phone to call them.

Daniel Dumile said:
I don't mind paying for a repair. Only reason I didn't have a bumper is because Google sold out of them.
The lady at LG told me to contact Google first and see if they have a repair program. Will let you all know when I can get to a phone to call them.
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Click to collapse
Yes, same here chief. Bumper sold out, Immediately tho I bought my ass a $3 TPU case from China for the time till the bumpers come back up. You could be paying if the screen/digitizer cost like the nexus did at like 150+ just for that part! Good luck tho man.
Sent from my Nexus 4 using Tapatalk 2

I did the same with my GN2
As stated above my GN2 had the same fate. Luckily Sammy had a deal here in Sweden and i got it fixed for $100 (US). Shipping included. I really hope Samsung push the development of flexible scratch resistant screens. Hopefully they will be less likely to shatter.
---------- Post added at 01:41 AM ---------- Previous post was at 01:37 AM ----------
The glass is also easily scratched and i have treated it like a new-born.

Dmwitz said:
As stated above my GN2 had the same fate. Luckily Sammy had a deal here in Sweden and i got it fixed for $100 (US). Shipping included. I really hope Samsung push the development of flexible scratch resistant screens. Hopefully they will be less likely to shatter.
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Flexible screen still has to be covered with glass and digitzer ....
My main question is . how much more protection does a cover gives is there a drop test ?
Second question. Dude don't you have a home insurance or anything like that ?if it broke at home you are covered . check your bank account if you're paying for it you might have an insurance on it.
And this is what I'm going to do. Get an insurance for my phone and won't even use a cover or bumper .if it breaks I'll get a new one
Sent from my Nexus 4 using xda premium

This is going to be just like the nexus 7, a cheap build that breaks easy and the slightest crack will make the touch screen stop working. I dropped my nexus 7 on carpet and it cracked in a case. Not a big crack but everything stopped working and the cost to fix it was as much as buying a new one. Had to do a squaretrade scam to get my money back.
Only because the phone is 300 dollars will I be buying one. Going to buy 3 and get one squaretrade warranty so whichever one breaks first can use it.

MattSkeet said:
Second question. Dude don't you have a home insurance or anything like that ?if it broke at home you are covered . check your bank account if you're paying for it you might have an insurance on it.
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I live in an apartment bro.

That sucks, my friend's Nexus 4 cracked a few days too, lower left side of the screen is unusable. If you want to do a DIY repair, the Screen+Digitized+Frame can be found on eBay (shipped from California). Unfortunately, it's pricey ($200+). I think LG is going to charge around $160ish for a repair. Let us know what they quote you.

Fataldesain said:
This is going to be just like the nexus 7, a cheap build that breaks easy and the slightest crack will make the touch screen stop working. I dropped my nexus 7 on carpet and it cracked in a case. Not a big crack but everything stopped working and the cost to fix it was as much as buying a new one. Had to do a squaretrade scam to get my money back.
Only because the phone is 300 dollars will I be buying one. Going to buy 3 and get one squaretrade warranty so whichever one breaks first can use it.
Click to expand...
Click to collapse
Lol cheap build quality just because someone cracked or broke there screen doesn't mean the quality is cheap it just means the phone was exposed to more force than it can handle
Sent from my Galaxy Nexus using xda app-developers app

Visa covers it. But only a signature or plat card.
Debit is a no.
If you bought a 350 dolla device with no insurance. Well, Yer kinda messed.
:crying:

LCD cracked under glass in my pocket.

So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium

Damn....sorry to hear that man....

If this is true that its common then make sure you find a complaint and talk to the highest supervisor at sprint to get this reversed if its later found to be a known defect. Worked in the past.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!

I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.

troyboytn said:
I really hate to see this post in the Sprint section. Was hoping that maybe this issue was a problem with the manufacturing line that is producing the GSM varients. This does seem to be a fairly widespread problem for the S4 and it indeed has to be a defect. There is no way that this should be happening on such a wide scale just by having the phone in a pocket....even if it is skin tight. The international S4 thread as well as the AT&T and T-Mobile threads are littered with this same issue as the OP here stated .It really makes me nervous and I hate having to be extra careful with this phone.
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Click to collapse
Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium

If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium

neemot said:
If you go to a Sprint preferred retailer that had a service and repair center they can replace the screen if you have insurance for free. That is a fact it happened to me.
Sent from my SPH-L720 using xda premium
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Click to collapse
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium

SAShady said:
Yeah, it has to be a manufacturing defect. I asked 3 different corporate stores how the hell the lcd under the glass cracks without any other damage to the phone, or without dropping, hitting it, etc. They said they don't know, of course. After I ordered my replacement, I tried barely flexing the phone without my case as is if it might in your pocket, and sure enough it cracked underneath in 3 more places
I'm going to call Samsung on Monday, and very nicely request my money back for my insurance deductible due to it being an obvious widespread defect. I shouldn't have to pay $150 for a refurb when it's a little over a month old with absolutely no abuse
Sent from my SPH-L720 using xda premium
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Click to collapse
Them niggaz playin u man. U better tell them straight up.
Sent from my SPH-L720 using xda premium

was just in the international s4 thread and there a bunch of s4 users that have had the same problem.. that sux man.. seems samsung is not owning up to the problem.. guess ill have to be extra extra careful now

It's sickening because you pay so much, and expect there to be at least SOME quality
I'll call Sprint tomorrow and see if I can get the deductible credited after reading about it being a widespread defect, and the fact that the repair tech wouldn't even look at it closely before blaming me
Sent from my SPH-L720 using xda premium

I fear this happening. Especially since the S4 seems to have a fish eye effect when looking at things from the screen off as a reflection
Sent from my SPH-L720 using xda premium

SAShady said:
I went to 3 different repair centers, and they all told me it was an insurance claim.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium

Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2

neemot said:
Did you go to corporate locations or preferred retailer
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Corporate. All the repair centers here are corporate stores
Sent from my SPH-L720 using xda premium

mikejones13 said:
Mine broke from a 1 foot fall on a dirt road. Sprint wouldnt even look at it paid $150. Got the first replacment and it was all jacked up. Got the 2nd replacment and its all good now. When the screen broke I was so pissed. First broken screen since the treo 600.... Told my wife as soon as a good replacement is in my hands I was gonna spike the broken phone..... Well touch screen still works lol after two13 ft falls
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
See that's different, I'd own up to breaking the glass after dropping it, but the amoled UNDER the glass cracked in my pocket
Sent from my SPH-L720 using xda premium

SAShady said:
So I pulled out my phone at work, turned it on and 3/4 of my screen was black, there was a tiny crack on the very edge under the glass. I have a hard case and screen protector. Took it to Sprint and asked how it was possible, they said pressure cracks with these are common, but since it is physically damaged I'd have to pay $150 thru Asurion, fantastic. So be very very careful with these because apparently ANY small amount of pressure on these will crack the LCD, even with no other physical damage to the phone.
Sent from my SPH-L720 using xda premium
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Click to collapse
What brand/model case do you have? Now, I'm spooked. I've never cracked a screen. I've had Windows PC phones: the 6600, Mogul, original Touch, Touch Pro, Touch Pro 2, and Treo 700wx. Then Android phones: Hero, OG Evo, and Evo 3D. I've always had them in cases. The Windows phones had pouch cases. The Treo had a silicone case. The Evos both had the Best Buy Platinum cases which are Seidios. Most of them I used without screen protectors. Never a broken or cracked screen.
My S4 has a Casemate case on it. It's a 2 layer case: silicone with polycarbonate shell. I also have a 3M anti-glare screen protector on it. I wonder if this is enough? I often put my S4 in my jeans pocket, though sometimes I put it case and all into a sort of pouch in my purse if I don't have a pocket in my slacks or skirt.
Those of you that have had S IIIs and Note IIs, were there any defects with those screens? Thanks.

I've never had a phone do this and I've had pretty much every generation of touch screen device starting from the mogul, and I've NEVER had this happen. Sure I've shattered the glass on a few, but that was from severe drops. I have a clear plastic/rubber case and HD screen protector. The only activity I was doing was squatting up and down cutting appliance boxes open. I didn't hit against anything. The AMOLED should not break beneath the glass, even if the phone were to be flexed from being in your pocket.
Sent from my SPH-L720 using xda premium

I'm glad I ran across this thread good info
I love the 90s good times

I honestly don't think the screens are breaking from just sitting nicely in pockets and purses. Over flexing in pockets makes sense. Its a big long wide thin phone. But its not just breaking for no reason. Just not buying it sorry.
This was discussed before about edge to edge displays on big phones. Maybe some sort of cushions can be used to reduce this effect if its is truly the cause.
A corporate repair store is suppose to replace the screen. In my experience I've seen some corp repair stores are just bad and say no we can't but then I've called sprint and gotten supervisors on the phone and handed the phone to a store manager and all of a sudden the story changes and its then repaired.
Side note... I do not see a fisheye effect on my screen or girlfriends Verizon phone. Maybe the ones that do have a issue and are prone to breaking easier? Idk.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!

I've owned 8+ large screen touch phones, that have been dropped, bumped, flexed, etc WITHOUT a case that haven't broken. Now this one in a case, never dropped, never hit, or bumped, suddenly the lcd cracks under the glass? Yeah, call me crazy, but that shouldn't happen. Especially on a flagship $650 device.
And to further explain the damage the crack was vertical about a half inch, right along the power button under the white frame. There is no physical damage, no dings, scratches, NOTHING to the phone.
Sent from my SPH-L720 using xda premium

cracked screen !!!

Has anyone else had problems with a their screen being easily damaged , just knocked the phone off a chair with a drop of about 1 foot to a wooden floor and have popped the back case and cracked the screen !!!!!!:crying:

Wow the build quality seems to be really disappointing, but I guess you cant expect much from a 350$ device

Wow sucks to be you ! That's some bad luck, had my n4 since launch not a scratch or crack.
I doubt it has a weak screen more a badly angled small fall, lesson here is get a case asap and be careful.
I know the feeling dropped my girls nexus s one week after she got it,she was irate !

Jiyeon90 said:
Wow the build quality seems to be really disappointing, but I guess you cant expect much from a 350$ device
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Click to collapse
That's just silly.... No offence but sometimes it just hits the floor at the wrong angle. Iv seen iPhone break with the same sorta fall
Sent from my Nexus 4 using Tapatalk

hutzdani said:
Wow sucks to be you ! That's some bad luck, had my n4 since launch not a scratch or crack.
I doubt it has a weak screen more a badly angled small fall, lesson here is get a case asap and be careful.
I know the feeling dropped my girls nexus s one week after she got it,she was irate !
Click to expand...
Click to collapse
Noway.. The lesson here is not to be a complete numpty and drop your 1 day old phone.
Sent from my Nexus 7 using XDA Premium 4 mobile app

I rock all my devices without cases.
I'm OCD to the extent that I don't put them down on tables without a napkin or cloth of some sort first (yes...THAT OCD).
I could resell everything I've ever had as "mint" if I chose to.
Cases suck. Be an adult and treat your $X00 device with some respect.

seanroberts196 said:
Has anyone else had problems with a their screen being easily damaged , just knocked the phone off a chair with a drop of about 1 foot to a wooden floor and have popped the back case and cracked the screen !!!!!!:crying:
Click to expand...
Click to collapse
And here we go again.
Yeah, screens gets cracked when you drop the phone, every screen does..

RedBlueGreen said:
Noway.. The lesson here is not to be a complete numpty and drop your 1 day old phone.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This. I have NEVER cracked a screen on any of my smartphones, not because they all had good build quality but because i take care with my gadgets. For example before i got my case for the Nexus 4 i would not put it down on a table without a cloth underneath.

Sorry to hear that thats crazy is it too much to ask if u can pay a photo of it?
Sent from my Nexus 4 using Tapatalk

Simple physics guys..
Glass will shatter if it hits the ground hard. Don´t forget you don´t own a simple phone anymore like a Nokia 3310 Your smartphones are actually very sensitive mini computers.
Gorilla Glass may prevent the glass from becoming scratched very easy, it will never prevent it from breaking though.

This is hard to read. I have an S2 that's I've dropped many times from hip level, no case, and the screen has yet to crack.
I definitely bought a case for this one because no matter how careful I am I can't keep my phone from dropping.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

samsung continues to pay good, huh op? "screen being easily damaged" sounds very legit; when i broke my phone screen the first idea is write "easily damaged" (note the "easily", lol) on one of the most famous developers forum where i registered with 0 post. Yeah, good try. :angel:

Jeimygirl said:
This is hard to read. I have an S2 that's I've dropped many times from hip level, no case, and the screen has yet to crack.
I definitely bought a case for this one because no matter how careful I am I can't keep my phone from dropping.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse

Jubakuba said:
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Click to collapse
My point was that the S2 has a gorilla glass and it took many falls without cracking. T barely has any scratches after 2 years too.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Now random cracking is an issue, but even 2 inch toughened (laminated) glass will break if it hits the ground along its edges/corners because the stress distribution is concentrated there.

italia0101 said:
That's just silly.... No offence but sometimes it just hits the floor at the wrong angle. Iv seen iPhone break with the same sorta fall
Sent from my Nexus 4 using Tapatalk
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Click to collapse
I obviously agree with your first statement but why do people always have to bring up the iPhone to compare things to. How about an HTC One, or a Samsung Galaxy S4 or an LG G2? People think if an iPhone does something then we can just accept it. I would expect an iPhone to break. It is built by underage kids and is known to get damaged easily regardless of what Apple tells us.

Jeimygirl said:
My point was that the S2 has a gorilla glass and it took many falls without cracking. T barely has any scratches after 2 years too.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
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Click to collapse
Budddy, Gorilla Glass doesn't make your phone shatter-proof, it's just protecting your phone against scratches.

Sorry to hear that dude.
Sent from my HTC Sensation Z710e using XDA Premium 4 mobile app

[email protected] said:
I obviously agree with your first statement but why do people always have to bring up the iPhone to compare things to. How about an HTC One, or a Samsung Galaxy S4 or an LG G2? People think if an iPhone does something then we can just accept it. I would expect an iPhone to break. It is built by underage kids and is known to get damaged easily regardless of what Apple tells us.
Click to expand...
Click to collapse
The only reason I brought up the iPhone is due to the "popular opinion" that it has the best build quality.. Not that it's my opinion though
Sent from my Nexus 4 using Tapatalk

I find it really disrespectful when people talk down on people that drop their phones and say they should be more careful.
The reality is we are all human! human's make mistakes! Some make less than others, but we all make mistakes. If you have never tripped, said the wrong thing, accidentally dropped something, well then congratulations you are a perfect person! But no need to put down others.

cracked screen

that was fast
24 hours, slipped out my hand when bent to tie my show, 2 feet off the ground it landed flat on the ground. Shattered.
I want to blame myself but this wasn't an epic slip, I guess there's a magic spot you dont want to hit if this thing falls but if its that easy I think alot of people are going to be doing the same.
Maybe someone at support is having a good day, doubtful. I can;t buy another one tho if it breaks so easily. I've never actually cracked a screen before.
it looks like a tall iphone now
FML

pootown said:
that was fast
24 hours, slipped out my hand when bent to tie my show, 2 feet off the ground it landed flat on the ground. Shattered.
I want to blame myself but this wasn't an epic slip, I guess there's a magic spot you dont want to hit if this thing falls but if its that easy I think alot of people are going to be doing the same.
Maybe someone at support is having a good day, doubtful. I can;t buy another one tho if it breaks so easily. I've never actually cracked a screen before.
it looks like a tall iphone now
FML
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Click to collapse
my condolences. I know how it feels. I got mine today but my case is coming in next week. crossing my fingers to keep the damn thing safe till then

pootown said:
that was fast
24 hours, slipped out my hand when bent to tie my show, 2 feet off the ground it landed flat on the ground. Shattered.
I want to blame myself but ...
Click to expand...
Click to collapse
I'll just stop you there. It's a smartphone. Without a case, if dropped, it will break. Period. I'm sorry for your situation but this is why cases are so widely used.

kaywalker23 said:
my condolences. I know how it feels. I got mine today but my case is coming in next week. crossing my fingers to keep the damn thing safe till then
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Click to collapse
i have dropped my GS3 face down while riding a bicycle and it's fine. Then probably 20 times in a similar instance to just now all i have on that are some some scraches.
Trying to get in touch with LG see what they charge for screen replacement, a post on the LG G2 forum says $105 plys shipping.

pootown said:
i have dropped my GS3 face down while riding a bicycle and it's fine. Then probably 20 times in a similar instance to just now all i have on that are some some scraches.
Trying to get in touch with LG see what they charge for screen replacement, a post on the LG G2 forum says $105 plys shipping.
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Click to collapse
If that's accurate that isn't too bad! I know when I cracked my Galaxy Nexus screen last year I just called Google and they sent me a new phone, charged me the full price of the phone, then when I returned my broken one they refunded all but $100. It was a damn good deal in my opinion. You might want to give that a try instead of dealing with LG.

No one to blame but yourself. That sucks though.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Ive only dropped one phone in my life time, htc one x, and the first fall equaled shattered screen =(

I have done the same to gs3, nexus 4, HTC one (yes I am clumsy) they are all as brittle as each other. I just make sure I have insurance!
Sent from my Nexus 5 using XDA Premium 4 mobile app

Ouch. I cracked my Nexus 4 screen 3 times. Sent it o LG every time lol. The last time I sent it, they actually just fixed it for me for free, which was really nice of them.
Anyways, if it really no a $105, this isn't bad. It was around $150 to fix the N4 each time I cracked. The digitizer was literally right on the glass in the Nexus 4, so even the smallest chip could render the entire screen unusable. As was what happened to me.
Nexus 5 has Gorilla Glass 3. I really hope that makes a difference.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Gorilla glass prevents scratching, not cracking.
Sent from my Nexus 5 using XDA Premium 4 mobile app

I usually run totally naked. I love the feel it. With anything on it just seems as if it is not necessary.
On that note, i have never dropped my phone.

sn0warmy said:
If that's accurate that isn't too bad! I know when I cracked my Galaxy Nexus screen last year I just called Google and they sent me a new phone, charged me the full price of the phone, then when I returned my broken one they refunded all but $100. It was a damn good deal in my opinion. You might want to give that a try instead of dealing with LG.
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Click to collapse
I got google Nexus support on the phone and went the "come on do me a solid bro" route. The guy at google put me on the phone so I guess he asked someone, but he said he couldn't do anything. I'm on with LG now to find out the price. Maybe try google later and will get lucky.
LG says $40 - $100 depending on extent of damage. LG tech said the digitizer is attached to the screen and very hard to separate. But total turnaround time is 5-7 business days, from time they receive the phone, evaluate repair charges, confirm cost with me and do the work. That's impressive. I could probs sell the thing broken to some of the impatient fanboy nut jobs out there.

Had the nexus 4 for almost a year and dropped it a dozen times from various heights (even shoulder height, and 6' tall) and not crack. Then two weeks ago it fell off my chair about one foot and cracked the bottom of my screen and rendered part of it unresponsive. So it just depends on how it falls. It could fall a hundred times or just once.
Sent from my Nexus 5 using Tapatalk

picture?

Oof, that's too bad! I'm trying very hard to baby mine so far, will be ordering a tempered glass screen protector and a case some time this week. I think the glass screen protector will be enough to prevent a cracked actual screen, so the case is just for situations where I'd want some extra protection (say, hiking, or going to a state fair, etc.). I used a tempered glass screen protector on my Galaxy Nexus for a long time, and it saved my actual screen twice (screen protector cracks, real screen underneath was fine). Best $30 I will ever spend on phone accessories.

Pic or it didn't happen.

I shattered the screen of an iPhone 4S that I dropped down a flight of stairs (on accident?) and ran over an EVO 4G with my car when it slipped out of my pocket getting in. In both incidents neither phone was in a case, and in both I absolutely was to blame. You stay calm and carry on, as the kids say.

UKWill03 said:
Pic or it didn't happen.
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you got me, im making this all up.

pootown said:
you got me, im making this all up.
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You can tell his screen is cracked because his shift key doesn't work anymore.

The plastic they used on Nexus 5 is very very soft. I mean the bezel cannot provide any protection to the screen when it falls on the sides.