[Q] How do I find out what's in the "Other" folder? - Windows Phone 8 Q&A, Help & Troubleshooting

The "Other" folder takes up a lot of memory on my phone, and I was wondering if there is a way to open that folder to see what's inside it?

Idk, but I would like to know as well.
Sent from Windows Phone 8 on Saturn

Mine has like 1gb eaten up. Will be good if there is a detailed breakdown of what is inside.

No update yet from Microsoft, Nokia is going to include a update on their phones showing everything WHAT is in other storage with their new phones. It will come down in a Windows Phone 8 update later.
If your having problems with large "other" folders, try that "Shrink Storage" app in the marketplace, IT DOES WORK. Took my HTC 8X from over 6gb down to 2.54, a huge difference, still I would like it all back...but, that app does work...

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Camera/SD problem. 4 tilts, one funky

For some reason y tilts only showing i can hold 205 pics more on my SD card, but i have just over 4 gigs free on my 8gb card.
We have 4 tilts and mine is the only one that is doing this. I threw in a blank 1gb sd card and it then shows over a 1,000 can be store.
took everything off my card and formatted it, then it showed i can store over 7,000. But i put my docs and stuff back on and its showing 205 again.
All three of the other phones are showing over 1,000's can be stored still. My wifes has about the same space used and available, yet she can store over 2,000 still. Any clues?
i could've sworn i replied to this post this afternoon...it must have gottem lost in the internets
anyway, assuming you have a card reader and a desktop/laptop running Windows 2000/XP/Vista, do a file system check AFTER copying your personal documents and files BACK onto the card. i suspect a file or set of files from your "collection" is causing your card to loose its marbles. the file system check SHOULD fix it.
alternately, you can try to copy back your data little by little until the problem shows up, and then you'll know which set of files was the problem.
my money is on the file system check approach!
good luck!
I think you are right. I did the "schedule boot time scan and fix" yesterday after i posted this and it didnt do anything. I ran it from the card reader on vista notebook. It took a long time and didnt show me a report, so i assume everything looked fine. But iduno. Is there somewhere in vista ultimate that will show me report of that scan? I was thinking along the same lines of it being some files having errors, but if the scan didnt fix it, i think your idea (though a long nasty task) of moving files onto the card one by one is the only thing i can do.
I found the report file right on the sd card, here it is.
Checking file system on F:
The type of the file system is FAT32.
A disk check has been scheduled.
Windows will now check the disk.
Volume Serial Number is CA0B-7111
Windows is verifying free space...
Free space verification is complete.
Windows has checked the file system and found no problems.
7753728 KB total disk space.
2016 KB in 63 hidden files.
4832 KB in 151 folders.
3128736 KB in 2431 files.
4618112 KB are available.
32768 bytes in each allocation unit.
242304 total allocation units on disk.
144316 allocation units available on disk.
I thought, maybe the camera is only seeing half the cards capacity, so, I decided to load the heck out of my card with mp3's. I got almost 2 gigs free on the 8gb card and the camera decides to tell me i can fit well over 5,000 photos.
To me it seems like, yeah, we can use up to 16gb cards in these phones, but the camera can only see 4gb at a time. Something weird like that.
Just as a test try changeing the default loaction from DCIM to My Pictures. "or reverse if already is"
Ok, just tried that and it didnt resolve the problem. I even took a picture to invent the directory.
In use 3145.47 MB and Free 4426.53 MB
And 639 photos can be store according to the camera. Differs from OP because i eliminated some mp3's.
Gotta be something to do with the allocated space or not seeing full capacity, i only got my 8GB card yesterday:
Card Size: 7768.81 MB
Free Space: 4147.98 MB
Camera shows that i have 118 shots available. "should be far more"
Ok so all i do is place a movie on and i get:
Free Space: 4073.43MB
Camera shows that i have 9410 shots available.
Now my assumption is that it works in 4GB slots.
carhigh:
Dump aload on phone till hit over 4GB and see if you then get full capacity?
Good, im not the only one with this problem!! I thought about getting my card loaded with junk just enough that i only had a few pics left (according to the camera) and take those pics and see if the counter resets when it goes to zero, the next pic after that. But it would be very tedious to get it loaded just perect.
I posted above....
carhigh said:
I thought, maybe the camera is only seeing half the cards capacity, so, I decided to load the heck out of my card with mp3's. I got almost 2 gigs free on the 8gb card and the camera decides to tell me i can fit well over 5,000 photos.
To me it seems like, yeah, we can use up to 16gb cards in these phones, but the camera can only see 4gb at a time. Something weird like that.
Click to expand...
Click to collapse
all the investigation in this thread could very well point to an "overflow" issue in the camera application's remaining disk space calculation logic.
4GB of actual free remaining disk space may very well be the cut off point before the overflow occurs (perhaps the programmer(s) used a 32-bit counter, DWORD maybe as opposed to _int64 or ULONGLONG...the latter would allow the counter to count well beyond the 4GB point).
if this is indeed the case, it MIGHT have been fixed in one of the newer versions of the camera application.
all the same, a lame bug introduced by lame old HTC !!!
carhigh said:
Good, im not the only one with this problem!! I thought about getting my card loaded with junk just enough that i only had a few pics left (according to the camera) and take those pics and see if the counter resets when it goes to zero, the next pic after that. But it would be very tedious to get it loaded just perect.
I posted above....
Click to expand...
Click to collapse
I just thought you was being crazy JK but i can see the logic as to why there is the problem and ASCIIker explains it well
To be honest i can live with it as if you kept taking pictures you would never run out, all that would happen is the counter would suddenly jump up, oh untill you hit the card phsyical limit
Any suggestions on cameras to try? Meanwhile, i WILL be searching
carhigh said:
Any suggestions on cameras to try? Meanwhile, i WILL be searching
Click to expand...
Click to collapse
If your using the 5 series then 6 series would be but most don't have auto-focus, like said previous i wouldn't go to the hastle as it will just drop to 1 picture left then shoot up to 9000'ish lol, not tryed but i'd place my kidney on it
I guess this would be version 4? version 4.08 (build 30665)
Found version 5. Love updating stuff
carhigh said:
I guess this would be version 4? version 4.08 (build 30665)
Found version 5. Love updating stuff
Click to expand...
Click to collapse
Attached the 5 series one i use
Thanks. I got that installed on hers, and Nadavi_HTC_Camera_5_0_4_2915_00 on mine. Not sure whats different.
The only thing i am unhappy about is the naming of the images. With the old #4 version, you could set the pics so they were named by date. I cant seem to find it in these versions.
carhigh said:
Thanks. I got that installed on hers, and Nadavi_HTC_Camera_5_0_4_2915_00 on mine. Not sure whats different.
The only thing i am unhappy about is the naming of the images. With the old #4 version, you could set the pics so they were named by date. I cant seem to find it in these versions.
Click to expand...
Click to collapse
Ok Advanced Config and change the save location from DCIM to My Pictures soft-reset and the option magically becomes available
I just prefer HTC to the tweaked Nadavi also one i attached is newer
Cool thanks.

[Q] MTP transferred files missing

Hi,
I have a Nexus 7 32GB on 4.2.1.
I just copied about 20 gigs worth of video files into the "Movies" folder. Copying was fine, and they all looked like they were there. After unplugging the device, I can't find them with File Manager or with MX Player. If I plug the device back in, the Movies folder is empty.
I've rebooted the device, that didn't help.
I've done a "Storage Analysys" in File Manager, and it shows no folders which have that much data in them.
However, the device still reports itself as mostly full! Not only did the files disappear into thin air, they didn't release the storage!
Has anyone had this problem before? Any idea what to do?
Man I want USB Mass Storage back...
I just re-copied one of the files into a new folder that I just created, rather than the "Movies" folder which already existed. Worked just fine there...
I tried deleting the "empty" Movies folder. It went away, but I'm still missing all of my space!
SSH'd in with SSHDroid. Went to the root and did a "du -hc".
In total, it only found 4.5G of data, including all OS, app, and user files. Where is the rest of my space? Am I going to have to do a factory reset to get it back?
stoanhart said:
SSH'd in with SSHDroid. Went to the root and did a "du -hc".
In total, it only found 4.5G of data, including all OS, app, and user files. Where is the rest of my space? Am I going to have to do a factory reset to get it back?
Click to expand...
Click to collapse
Try this App called "Forever Gone" from the Play Store It should Help and Get Your Space Back . I can't post links yet but just search that in the play store and iut should come up
Sent from my Nexus 7 using xda app-developers app
So I feel stupid now...
Multi user accounts. Apparently you get completely separate storage roots. When you plug the device into the computer as one user, other users can't see what you copied. Seems so obvious now.
Thanks for the suggestion though.

Horrible Memory management. Please help.

I love my Windows Phone a lot. Everything about it is just great. Size of the screen, resolution, Music+Videos hub, Office etc etc.
But, there is an issue. A very serious one. Memory Management.
Recently, Nokia launched an exclusive N.O.A.V 3 FREE version for India for a limited time. I couldn't get it, in spite of being in India AND having a WP8. Why? Low Memory.
I wanted Asphalt 7, as it is really low priced (lower than Asphalt 5) but I can't get it. Why? Low Memory.
Tumblr is a great looking app. Lovely Live Tiles, but...BUT, at a cost. Memory.
I have deleted a lot many apps as I don't need them anymore or were just plain bad. But it has left a permanent mark on the OS. It has consumed space which a deleted app should release when deleted. But no. I still see the app name, with the memory consumed. So, those bytes are now rendered useless. Again, the same problem, Memory.
I would really appreciate any help to free those used bytes so that I can get on with my life and get better apps. I am now even scared to the extent I don't download apps I know I won't be using after a while.
What a gorgeous OS, what a great user friendly UI, how beautifully smooth and fast, but all comes down to one very basic and fundamental flaw. Memory.
And no, I am not hard-resetting my phone.
I thought asphalt 7 was available for 512mb devices...
http://www.wpcentral.com/asphalt-7-heat-updated-reduces-file-size
GH0ST DR0NE said:
I love my Windows Phone a lot. Everything about it is just great. Size of the screen, resolution, Music+Videos hub, Office etc etc.
But, there is an issue. A very serious one. Memory Management.
Recently, Nokia launched an exclusive N.O.A.V 3 FREE version for India for a limited time. I couldn't get it, in spite of being in India AND having a WP8. Why? Low Memory.
I wanted Asphalt 7, as it is really low priced (lower than Asphalt 5) but I can't get it. Why? Low Memory.
Tumblr is a great looking app. Lovely Live Tiles, but...BUT, at a cost. Memory.
I have deleted a lot many apps as I don't need them anymore or were just plain bad. But it has left a permanent mark on the OS. It has consumed space which a deleted app should release when deleted. But no. I still see the app name, with the memory consumed. So, those bytes are now rendered useless. Again, the same problem, Memory.
I would really appreciate any help to free those used bytes so that I can get on with my life and get better apps. I am now even scared to the extent I don't download apps I know I won't be using after a while.
What a gorgeous OS, what a great user friendly UI, how beautifully smooth and fast, but all comes down to one very basic and fundamental flaw. Memory.
And no, I am not hard-resetting my phone.
Click to expand...
Click to collapse
If you're referring to the low RAM of your phone, you may try this,
Thanks,
I... *think* he means storage (not RAM).
I don't know what he means about "It has consumed space which a deleted app should release when deleted. But no. I still see the app name, with the memory consumed"; that part makes no sense. Deleted apps are removed and consume no storage on the phone. It's not even like "normal" Windows where installed programs occasionally don't clean up after themselves; the app manager on WP takes care of all installation and removal, and there's nothing left after it does so.
GoodDayToDie said:
I... *think* he means storage (not RAM).
I don't know what he means about "It has consumed space which a deleted app should release when deleted. But no. I still see the app name, with the memory consumed"; that part makes no sense. Deleted apps are removed and consume no storage on the phone. It's not even like "normal" Windows where installed programs occasionally don't clean up after themselves; the app manager on WP takes care of all installation and removal, and there's nothing left after it does so.
Click to expand...
Click to collapse
I was referring to memory and NOT RAM. And sorry, my bad, when I uninstalled the Bloomberg App, I still saw it in the Storage Check app consuming memory. But it isn't there today. I removed the Flikr Wallpaper app and it was gone in no time from the Storage Check app.
But, why isn't my Free Space increasing? It still says 1.5 GB free in spite of many apps removed. Also, there is a very mysterious 'Other' category eating up about 978 MB. And even Temp Files dont go all the way down to zero. If I say 'clear' to Temp Files when it is 500MB, after clearing its 388 MB.
I need to empty some space man.
GH0ST DR0NE said:
I was referring to memory and NOT RAM. And sorry, my bad, when I uninstalled the Bloomberg App, I still saw it in the Storage Check app consuming memory. But it isn't there today. I removed the Flikr Wallpaper app and it was gone in no time from the Storage Check app.
But, why isn't my Free Space increasing? It still says 1.5 GB free in spite of many apps removed. Also, there is a very mysterious 'Other' category eating up about 978 MB. And even Temp Files dont go all the way down to zero. If I say 'clear' to Temp Files when it is 500MB, after clearing its 388 MB.
I need to empty some space man.
Click to expand...
Click to collapse
Have you tried Shrink Storage App, and try to delete the search history.
Addition: IMO, if you are installing a large app and was interrupted and never continued the installation, the portion you initially downloaded remain on your phone. Its hard to remove that file.
FYI, that Other on storage is a windows bug.
Thank you,
"RAM" is Random Access Memory, and is commonly just called memory. If you want to refer to persistent storage, you should generally use another term. NAND (for NAND Flash, the type of storage used in phones), Flash, SSD, HDD (technically inaccurate for a phone but not confusing), or simply "storage" are all good options for what you apparently meant.
Most apps are tiny (less than 5 megs, often under 1 meg) and removing them will not affect your free space noticably. Larger apps should be more visible, though it may take a few minutes for the app manager to finish cleaning up after them. As for "Other", that's mostly stuff like the local email cache (reduce the number of folders you sync and how long you store mail for to reduce this value) and downloaded files and so on.
To be honest I will never buy a phone with less than 16GB storage, 8GB or even 4GB on WP8 is just a joke, Never had this problem with my WP7 Lumia.
The other storage issue is a problem which will hopefully be rectified in an upcoming update, Even with 32 GB on my Lumia I still have nearly 1GB other storage after using Storage Check/Clean up, I believe it is from uploading pics to Sky Drive and of course other temp stuff but it would be great to be able to free this space, Fingers crossed it will get sorted soon
AndyFZ1S said:
To be honest I will never buy a phone with less than 16GB storage, 8GB or even 4GB on WP8 is just a joke, Never had this problem with my WP7 Lumia.
The other storage issue is a problem which will hopefully be rectified in an upcoming update, Even with 32 GB on my Lumia I still have nearly 1GB other storage after using Storage Check/Clean up, I believe it is from uploading pics to Sky Drive and of course other temp stuff but it would be great to be able to free this space, Fingers crossed it will get sorted soon
Click to expand...
Click to collapse
Exactly, less than 8gb WP8 will be useless if other on storage will not be fixed.
Some news says that the other on storage will have an improvement on this coming GDR2 update, I doubt that it will be totally fixed, since they say that its just an improvement.
I think No, I did'nt use skydrive, but the other on storage, grew up to almost 1gb.
History on Internet Explorer/Search also contributes to the growth of the Other on storage, deleting history may free up a 100mb/wk on my WP.
Thank you,
My 521 has 8gb and still has like 3gbs of space left. I have a bunch of games and a couple of albums on the SD card.
Sent from my RM-917_nam_usa_100 using XDA Windows Phone 7 App

[Q] 32gb storage almost full droid turbo

I have been reading other phone forums, looking for a possible solution to my problem. Attached is a screenshot of my storage screen and it shows almost 21gb of Misc and overall my phone is almost full. I have no movies or videos on it, just my apps that I had on my HTC Rezound with the additional apps of Disney parks and gsm battery monitor. I cannot download anything, was trying to get a file manager app to see what the Misc is, but despite deleting apps I keep getting the no storage error from play store. Anyone have an idea of what is in Misc and how I regain my storage space?
Yensid eno said:
I have been reading other phone forums, looking for a possible solution to my problem. Attached is a screenshot of my storage screen and it shows almost 21gb of Misc and overall my phone is almost full. I have no movies or videos on it, just my apps that I had on my HTC Rezound with the additional apps of Disney parks and gsm battery monitor. I cannot download anything, was trying to get a file manager app to see what the Misc is, but despite deleting apps I keep getting the no storage error from play store. Anyone have an idea of what is in Misc and how I regain my storage space?
Click to expand...
Click to collapse
Why not just tap "Misc" and see what it is?
Yensid eno said:
I have been reading other phone forums, looking for a possible solution to my problem. Attached is a screenshot of my storage screen and it shows almost 21gb of Misc and overall my phone is almost full. I have no movies or videos on it, just my apps that I had on my HTC Rezound with the additional apps of Disney parks and gsm battery monitor. I cannot download anything, was trying to get a file manager app to see what the Misc is, but despite deleting apps I keep getting the no storage error from play store. Anyone have an idea of what is in Misc and how I regain my storage space?
Click to expand...
Click to collapse
Miscellaneous file directory are app files or data like app backups and so on.. it's more like a directory I keep my main files in there. Like my documents pictures and music, I don't use android file placement. Edit: You can delete it you might lose personal stuff but the app stuff should place it back that's on your phone, there are many threads about this as well. Just have to look
I have been looking at the different forums on this but I never found a definitive answer on whether it could just deleted. I never had this problem with any of my other androids. I have looked and my photos and videos are saved elsewhere. I click on it but it just lists a couple smaller folders and a "vault" at about 20gb. I have never seen this before, never load games, and I just received this new replacement phone less than a week ago do I am very confused where it all came from. I have not even reloaded all of the apps yet. I will just delete it all. Thanks.

Files disappeared,

Yes, I know how to use google, yes, I tried many things now and I don't know where else to look for help so I'm asking here, a place with many smart heads full of ideas.
I was doing pretty normal thing on my phone this morning, just trying to copy all the files from internal memory onto the PC. Of course I couldn't do that thanks to "Unspecified error" during copying some of the folders, including Downloads and DCIM. I managed to copy only some of the files from internal storage. I thought a reboot might help. And so the nightmare began. All the other files I wanted to copy disappeared from gallery and Total Commander. They must be on the phone though, as there is something on the phone that uses 2gb of memory. I did not delete them, the system just fails to see them. I already tried deleting all the ".nomedia" files, clearing cache and data from Media Storage app, disabling it, rebooting and enabling again but it was of no use. I'm helpless and I don't know what to do, why did android even do this? I lost a lot of photos and images and I'm really upset about that. Any ideas what to do? The phone is not rooted, never played with software in it, it's updated to 5.1
Download any File Manager from Play Store, check if the files are on the phone memory. If not, well, they are somehow lost. Maybe you cut-paste them onto your PC, and the files were deleted, but you got an 'unspecified error' on moving.
Thanks a lot for a response. I use Total Commander on every android phone I had, I can see that my files look like they disappeared completely, android just generated empty generic folders ("Pictures etc) after I cut off the previous folders along with their content so I saved a little bit that I could. On the other hand something is occupying 2gb of data but the phone refuses to show what, so there is a chance my files are there. After copying the whole content of the phone to the folder on desktop it just shows it weight few hundreds KB. I'll be trying to use some recovery software for android. The question is how did this happen at all? It had no right to happen, what if this happened to someone who has completely no idea about that stuff? Who's to blame and who's responsible for helping such a person? Motorola? Google? Anyway, this is the last phone with no micro-sd card slot I used. A memory card is the best backup
You COULD recover your files even if they were deleted if Android still had a mass storage mode. I don't think any of the data recovery softwares play nice with the MTP transfer that android offers. Of course, the SD card is infinitely better, but a rarity these days. I am sorry for your lost data. You seem like you did everything within your reach to get it back.
EDIT: Just to be sure, did you cut-paste the folders on your PC from phone, or just copy-paste. It might be possible for files to be deleted in cut-paste, if some error occurs in copy.
Thanks for contributing. It seems Google knows better then any of us what we need and there's no more Mass Storage option which gives free access to memory. Unfortunately I don't have that option. First I ensured which files are not affected by error by trying to copy them folder after folder. Then there were left files I couldn't copy, it was DCIM with most recent photos (unfortunately) and download where I kept lots of images with cool infographics found on the internet. I thought a reboot would help to get access to them and you know the rest. Files were there no longer. I'm seriously considering switching to Windows Phone, it seem it's too much to ask for a phone that just "werks" nowadays...I have a painful lesson to use memory card as well as cloud synchronizing but didn't give up yet, still trying anything I can I also wrote to Motorola with help request but I don't think they'll help me any better than people here, although it's more their responsibility to fix that stuff, the phone is barely 6 months old.

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