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Hi all, first post so hello. I've been reading various reports on here and elsewhere about expansys' so called UK version.
Will the official UK phone be any different/better? I'm a bit concerned and wondered whether to send it back and wait for Tmobile to release it.
What you reckon?
Return
If you purchase a T-Mobile it will be locked not unlocked and I beleive the number will be HTC P3702 or 3.
The UK version will have more up-to-date software (HTC have delayed the release date to apply software fixes). Also, the Expansys Diamonds have been imported from HK, so it's not clear what will happen about the warranty.
If I were you, I'd play with the Diamond for a bit, then send it back to Expansys and try to get my money back. Then I'd buy an unlocked Diamond whenever it is properly released in the UK (probably sometime between the 15th and 25th) for much cheaper from somewhere like Play.com, TotalPDA or INKINO (I can't believe Expansys are charging even more than INKINO).
Dark Fire said:
The UK version will have more up-to-date software (HTC have delayed the release date to apply software fixes). Also, the Expansys Diamonds have been imported from HK, so it's not clear what will happen about the warranty.
If I were you, I'd play with the Diamond for a bit, then send it back to Expansys and try to get my money back. Then I'd buy an unlocked Diamond whenever it is properly released in the UK (probably sometime between the 15th and 25th) for much cheaper from somewhere like Play.com, TotalPDA or INKINO (I can't believe Expansys are charging even more than INKINO).
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Thanks for the quick replies.
I paid £120 for it with a 12 month £42.50 contract. Only had it couple of days so i think i have 14 days to cancel?
nokmond said:
Thanks for the quick replies.
I paid £120 for it with a 12 month £42.50 contract. Only had it couple of days so i think i have 14 days to cancel?
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I think thats expensive. Its probably cheaper for you to get it offline (totalpda 410, play.com about the same), and get some other phone for free with contract and ebay that.. or get just a contract at a discounted price from these online stores.
someone1234 said:
I think thats expensive. Its probably cheaper for you to get it offline (totalpda 410, play.com about the same), and get some other phone for free with contract and ebay that.. or get just a contract at a discounted price from these online stores.
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Thanks. How would i stand with returning the phone and cancelling the contract? Is it 14days to cancel? Would i get my £120 refunded?
nokmond said:
Thanks. How would i stand with returning the phone and cancelling the contract? Is it 14days to cancel? Would i get my £120 refunded?
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yes you will get all money back maybe a restock fee will apply, but most contract provides should not charge this.
You'll get a total refund. You're covered by distance selling regulations. Some people call this a cooling off period, but its actually to protect you from shoddy descriptions, since you can't physically see the product.
This 'cooling off' period is a myth, and doesnt automatically apply to phone contracts by any law. All networks build it into their T&C when you buy direct, but be very careful, some retailers like carephone warehouse for example are agents for say O2, and so have their own contract, which has no cooling off. If you walked into carephone warehouse store and signed up you'd be outta luck. Online, you could use distance selling regulations to cancel (yeah they still apply because its seen as a product).
If in dought, always buy online (with a decent credit card). Sounds funny doesnt it? only a coupla years ago we would be advising the opposite! But you have alot more protection now online and with a credit card.
Refuse to pay any restocking fee if they ask you for one say its not a UK device as advertised. All else fails, call your credit card company and let them deal with it
someone1234 said:
You'll get a total refund. You're covered by distance selling regulations. Some people call this a cooling off period, but its actually to protect you from shoddy descriptions, since you can't physically see the product.
This 'cooling off' period is a myth, and doesnt automatically apply to phone contracts by any law. All networks build it into their T&C when you buy direct, but be very careful, some retailers like carephone warehouse for example are agents for say O2, and so have their own contract, which has no cooling off. If you walked into carephone warehouse store and signed up you'd be outta luck. Online, you could use distance selling regulations to cancel (yeah they still apply because its seen as a product).
If in dought, always buy online (with a decent credit card). Sounds funny doesnt it? only a coupla years ago we would be advising the opposite! But you have alot more protection now online and with a credit card.
Refuse to pay any restocking fee if they ask you for one say its not a UK device as advertised. All else fails, call your credit card company and let them deal with it
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Thanks. I paid for it via credit card from expansys. Looks like play.com will be a better option.
nokmond said:
Thanks. I paid for it via credit card from expansys. Looks like play.com will be a better option.
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There's also a power seller on ebay eCell or something for 400 quid including postage. It'll be another import, but at that price i do think it may be worth considering for some people.
I have been waiting patiently to get one on a contract from O2 but I have not heard any news regarding the UK release and I'm beginning to lose patient + the price from Play.com is extremely attractive.
Perhaps I will wait until the iPhone 3G comes out in the hope that the price will come down further
It's £394.99 with this offer...
Tempted to go for it - but then I'm due for a renewal soon with T-Mobile.
Anyone know whether the upgrade from T-Mobile will be free or do they evaluate each case individually?
Just a friendly warning, my experience with Play.com is extremely bad... When they said they sent stuff out, they actually hadn't, delivery weeks later than agreed to, unfriendly/unknowledgable support, etc.
Then again, that might have been a fluke, instead of their general way of dealing with things. After that one time I never ordered from them again
I find Play.com pretty good for stock accuracy! It just ussually takes an extra day due to being in Jersey. I am still waiting on the batteries, but everytime it gets to the release date they change it!! very annoying, But ussually when it says in stock it is!! in my experience anyway!!
If i hadn't already got one! i'd defo be ordering from here!!
Chainfire said:
Just a friendly warning, my experience with Play.com is extremely bad... When they said they sent stuff out, they actually hadn't, delivery weeks later than agreed to, unfriendly/unknowledgable support, etc.
Then again, that might have been a fluke, instead of their general way of dealing with things. After that one time I never ordered from them again
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I have been using Play.com for the last 8 years and never experience a single problem with them. All my orders were always delivered on time (witin 5 working days), I reckon your case must of been a one-off
You should give them a second chance
I've just replied in another thread regarding play.com
Since they are based in Jersey (a tax free zone) the customers are liable for paying all VAT taxes if the phone gets held up at customs. This is clearly stated in their Terms & Conditions.
2ndly, I called HTC UK the other day and they told me play.com isn't an authorised dealer so you won't get full UK warranty. I'm serious.. a girl at HTC told me...
be careful guys.
well i got a gray import from HK and he gives a 12 month guarantee lol my HTC guarantee is worth nothing anyway after i flashed it, so i will that the £60 i saved (it was about 340 GBP) a spend it if anything does go wrong...
happyguy82 said:
I've just replied in another thread regarding play.com
Since they are based in Jersey (a tax free zone) the customers are liable for paying all VAT taxes if the phone gets held up at customs. This is clearly stated in their Terms & Conditions.
2ndly, I called HTC UK the other day and they told me play.com isn't an authorised dealer so you won't get full UK warranty. I'm serious.. a girl at HTC told me...
be careful guys.
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From HM Revenue & Customs website:
Goods purchased from traders in Jersey and Guernsey
Customs has in place with the Jersey and Guernsey Customs and Postal authorities a special scheme that allows many of their traders to collect and pay to UK Customs import VAT on sales they make to UK customers. These traders, who are approved by the Jersey and Guernsey authorities, are allocated a unique authorisation number and this should be stated on the outside of your package. Under these arrangements you will be asked to pay import VAT, if applicable, at the time you make your purchase, and will not have to pay any additional costs such as import VAT, or the Royal Mail handling fee, when you receive your goods.
Unless I misread it, I believe you don't need to pay any import VAT on it.
happyguy82 said:
2ndly, I called HTC UK the other day and they told me play.com isn't an authorised dealer so you won't get full UK warranty. I'm serious.. a girl at HTC told me...
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Sorry, but she's talking crap. HTC offer a global warranty for all their own branded devices, but it doesn't cover shipping costs, and this even covers the ones sold on grey import by expansys.
So worst case scenario, you have to pay for the courier to Milton Keynes and back....not exactly the end of the world!
And as for Play.com, I have been using them for years, and bought all sorts of stuff from them. never had to pay import duties, even on an xbox 360, and only ever had one problem, which the remedied as soon as the item was back in stock. Play are actually one of the better and more trustworthy online retailers out there.....
And besides, if your address is registered in the UK, they charge you VAT anyway....they seem to be one of the ones under that customs scheme mentioned above somewhere.
Dammit.... was just on Play.com, credit card in hand and its gone up to £429! Ragin, I missed the offer!
Still cheaper than most places though!
DanGlee said:
Dammit.... was just on Play.com, credit card in hand and its gone up to £429! Ragin, I missed the offer!
Still cheaper than most places though!
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LOL they are cheapest because they offer free delivery...now when you got it after ordering is another thing altogether.
DanGlee, i just saw it for £410 on http://www.mobilefun.co.uk/product/16495.htm
There may still be cheaper, that's just the cheapest i've seen so far.
Too late...
I went and ordered it from HandTec (www.handtec.co.uk) because it uses Google Checkout, makes my life that little easier!
It cost £425. So not too bad, most places are all around that price...
I'll be on this site now for the next week after I get it going through the forum and configuring it... I hope since I ordered it so late its the latest ROM!
Look forward to plenty of "OMGs this phone is wrecking my head" and "OMG I love it" replies
(word of warning, I'm coming from a Motorolla KRZR to Diamond WM6.1... there will be a learning curve... but it can't possibly be any worse that the yoke I have now!)
DG.
rhedgehog said:
Sorry, but she's talking crap. HTC offer a global warranty for all their own branded devices, but it doesn't cover shipping costs, and this even covers the ones sold on grey import by expansys.
So worst case scenario, you have to pay for the courier to Milton Keynes and back....not exactly the end of the world!
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I agree with that, and the Diamond has 2 years cover from what I read.
With all this glob-trotting around it makes sense to offer worldwide cover.
DanGlee said:
Too late...
I went and ordered it from HandTec (www.handtec.co.uk) because it uses Google Checkout, makes my life that little easier!
It cost £425. So not too bad, most places are all around that price...
I'll be on this site now for the next week after I get it going through the forum and configuring it... I hope since I ordered it so late its the latest ROM!
Look forward to plenty of "OMGs this phone is wrecking my head" and "OMG I love it" replies
(word of warning, I'm coming from a Motorolla KRZR to Diamond WM6.1... there will be a learning curve... but it can't possibly be any worse that the yoke I have now!)
DG.
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Well if they are uk spec then it will have the latest rom on it but like yourself i was a noob coming from a nokia n95 8gb symbian phone but ive enjoyed learning about this phone.
Just make sure the first thing you do is APPLY THOSE TWEAKS in the tweak thread...it will make it a hell of alot more better. ITs a shame that you have to apply those tweaks to make this phone really shine..should come like that but it seems like HTC just wanted to get the phone out asap.
Feel free to ask any questions if you have any problems...its the only way your gonna learn but before i got my phone..i read through most of the threads here so when i got the Diamond...i had a bit of a head start.
BTW thats a damn good price you got yours for..i paid £445 for mine from clove.
Doe anyone know if HTC diamond sold by play.com is a UK version or a grey import?
Hi,
This is my first post here, but the site is great and I've been coming back here for about 2 weeks while trying to decide if I should buy a diamond and I have to say the people, reviews and discussions have certainly swayed my choice into getting one. It was touch and go (pardon the pun) for a while after some initial bad reviews, but since the ROM update it seems everybody is a lot happier! I know it will take a bit of tweaking, but I'm a S/W engineer, so its nothing I'm afraid of, but it will be my first WM device, so I'm a little scared...
I nearly opted for the iPhone, but its a brick, if not a pretty cool device, but I want something that I can put in my pocket and use as a normal phone... I have an iPod for music and videos, a phone is a phone (but the GPS rocks)
Anyway, I digress, I do have only 2 questions and the first one is pretty redundant from reading this forum, but here goes:
I saw a Touch Diamond for sale on eBay and the guy selling it said that he was selling it because he was disappointed because when he came to use the GPS it was a lie and that he needed an extra component and had to carry something else around? Whats all this about. I did freak a little when I read in all the spec sheets that it was GPS "READY"... what does READY mean? I assume it comes with it all from reading the reviews.
Second question, since my mind is pretty made up and I will be getting one, where is the best place to buy one (for the UK, and UK spec) I'm not looking for cheapness, as i know they are knew and average is around £450ish (inc VAT and Delivery) but dunno where to get one from (Not eBay anyway) any advice on the best online shop, or if anybody knows of any shops that sell them (in Manchester) that would be great.
Thanks for any help in advance!
DG
Plenty of places in the UK to buy them from, if you had done a search you would have found a thread that listed all the places in UK that are selling them and they are uk spec.
But for you ill name a few:
www.expansys.com now have the official uk spec Diamonds
www.clove.co.uk
www.play.com
www.totalpda.co.uk
www.powerupmobile.com
www.htcdirect.co.uk
those are your best bets...think Expansys is based in Manchester but dont know if they allow you to go there and pick up the phone...best to ring them i suppose.
I would recommend Play.com. Never had any problems with them and at the moment it's only £399.99 with free delivery. Others sell it for about £435 or £440.
Yeah, sorry, should have done a search, but battery was dying on the laptop and no plug in sight!
Anyway, thanks for the links guys. I did heard that expansys were selling non official versions and thats one reason I asked, I have used them before but for nothing really as expensive as this.
Thats really cheap for Play, I may used them since I have an account with them...somewhere!
Now I will have the agonising wait and ensuing dissapointment that when I wake up the postman hasn't brought it its going to be a LONG week!
vodafone gona sell it for £230 pay as you go locked on voda...
http://www.coolsmartphone.com/news4104.html
harrysaab said:
vodafone gona sell it for £230 pay as you go locked on voda...
http://www.coolsmartphone.com/news4104.html
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Woah. If they don't have some super secret locking technology we've not seen until now, that could be a SERIOUSLY GOOD bargain....
harrysaab said:
vodafone gona sell it for £230 pay as you go locked on voda...
http://www.coolsmartphone.com/news4104.html
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The general consensus is that this is only if you're a business customer buying an additional handset for your account.
Surely if most places are selling it for £400+ Vodafone won't be giving them away with no contract?!
I saw the eBay one with the guy saying no GPS too - and got a bit worried about my pre order one. I actually emailed him and asked about it. He replied saying it was GPS Ready, but needed additional hardware. After a bit of research I emailed him back again saying I was sure it definately had it built in - within another day the auction had closed early!
Whether he'd done a quick sale, or realised his error - who knows?!
Play is the best price - unless you can get a bargain on eBay. Watch out for 'Next Day' sellers whos small print says a week+ unless you pay extra postage!
WARNING!!! if you buy from play.com in the UK, you'll have to pay VAT tax as the unit will probably be held up in customs.. reason being, Play.com ships from a tax free zone.
It's clearly stated in their terms & conditions that the customer is responsible for taxes. Read the fine print!!
2ndly, I called HTC UK the other day and they told me play.com isn't an authorised dealer so you won't get full UK warranty. I'm serious.. a girl at HTC told me...
If it is a USA order
If you are in the US, then the best place to buy the phone is from Ryan at Negri Electronics. I had a problem with the first two phones (the first was a power issue, the second was wifi). I emailed them in the morning, and by the afternoon I had a UPS overnight tracking order. They included return labels, and it was no questions asked. I have bought all my luxry phones starting back at the Nokia 8800 and up til now (yes I have a addiction for cell phones). NEVER HAD A SINGLE ISSUE! The Diamond also registered on the HTC site. The phone is shrink wrapped in the retail package (he has a network, and actually travels to get the product on or before release that are not grey's). Price my be higher or lower but not by much. I trully think its worth it, because you don't have to wonder about what your are getting or when. They ship the next business day (I gotta give them credit on their speed and customer service. The answer emails right away, and phone calls are 99% answered, and messages are returned immediately.
Heres the direct link: DIAMOND- http://www.negrielectronics.com/touch-diamond-unlocked-p-1506.html
DIAMOND PRO: http://www.negrielectronics.com/htc-touch-pro-p-1530.html
Desktop CRADLE: http://www.negrielectronics.com/touch-diamond-desktop-cradle-g300-p-1526.html
Mine is perfect. They really have their business together.
PS: This is not an advertisement, this is my honest opinion. I have made purchase from expansys (paid for overnight, got it a week later).
Do we know when UK networks are gonna start selling these on contracts?
Im assuming all of them are branding this phone?
leaskovski said:
Do we know when UK networks are gonna start selling these on contracts?
Im assuming all of them are branding this phone?
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Click to collapse
Tmobile will be doing them from end of the month from what i have heard..as for voda, orange and o2 they will be carrying it but dont really know when...possibly July??.
As for branding??..yep you can be 110% sure that they will be all branded to some extent. As usual Tmobile will make sure its locked to their network and probably Orange. Voda and o2 will probably sell it unlocked but with their branding on it.
happyguy82 said:
2ndly, I called HTC UK the other day and they told me play.com isn't an authorised dealer so you won't get full UK warranty. I'm serious.. a girl at HTC told me...
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Click to collapse
I bought mine from Devicewire - and when I registered it with HTC - it only says I have a one year warranty. I thought UK devices were supposed to have 2 years?
Diamond
DanGlee said:
Hi,
This is my first post here, but the site is great and I've been coming back here for about 2 weeks while trying to decide if I should buy a diamond and I have to say the people, reviews and discussions have certainly swayed my choice into getting one. It was touch and go (pardon the pun) for a while after some initial bad reviews, but since the ROM update it seems everybody is a lot happier! I know it will take a bit of tweaking, but I'm a S/W engineer, so its nothing I'm afraid of, but it will be my first WM device, so I'm a little scared...
I nearly opted for the iPhone, but its a brick, if not a pretty cool device, but I want something that I can put in my pocket and use as a normal phone... I have an iPod for music and videos, a phone is a phone (but the GPS rocks)
Anyway, I digress, I do have only 2 questions and the first one is pretty redundant from reading this forum, but here goes:
I saw a Touch Diamond for sale on eBay and the guy selling it said that he was selling it because he was disappointed because when he came to use the GPS it was a lie and that he needed an extra component and had to carry something else around? Whats all this about. I did freak a little when I read in all the spec sheets that it was GPS "READY"... what does READY mean? I assume it comes with it all from reading the reviews.
Second question, since my mind is pretty made up and I will be getting one, where is the best place to buy one (for the UK, and UK spec) I'm not looking for cheapness, as i know they are knew and average is around £450ish (inc VAT and Delivery) but dunno where to get one from (Not eBay anyway) any advice on the best online shop, or if anybody knows of any shops that sell them (in Manchester) that would be great.
Thanks for any help in advance!
DG
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Click to collapse
It is GPS ready. Try http://www.networkingrus.com
p3eps said:
I bought mine from Devicewire - and when I registered it with HTC - it only says I have a one year warranty. I thought UK devices were supposed to have 2 years?
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Really??? hmm... call HTC and ask them I guess...
Mine shows up as 1 year as well... but with the following message:
Note: Your POP (Proof of Purchase) determines your warranty period. If you cannot provide your POP, your product will be warranted within the above period.
any ideas?? am I still entitled to 2 years warranty??
I can answer my own question... NOT FROM SIMPLYELECTRONICS.NET
Why?
Trying to deal with them has been harder than performing brain surgery in the dark with one hand tied behind my back.
Ordered a white Note on January 25th. They needed extra identity verification (aka the documents they need to defraud me a month from now). I order from B&H all the time with orders exceeding $2,000 without having to verify my identity.
Fine, I played their game, January 28th rolls around and it can't ship till next week because they are backed up. I tell them forget it, to cancel it, and I will get it from someone else who can do business professionally.
Between January 28-30. I have FOUR comfirmation email cancelling my order from TWO diff reps and from the
[email protected]
email. Now today, February 2, I receive an email that my order has shipped and here is your tracking number...
Scammers folks. Terrible customer service. Been sitting on the phone for ONE HOUR trying to talk to someone live....no one will pick up. No one is returning my emails. I just filed for fraud on my credit card, I will refuse the package when it arrives, telling you guys here, and also prepping my attorney for anything.
SimplyElectronics.net is not professional, not prompt, sketchy, involved in fraud throughout Europe, and by far the worst company I've ever dealt with.
I pretty much agree with you.
I ordered an HTC Flyer last August. It took about two weeks before they sent it out. The tracking code was emailed two days after shipping the parcel. And then DHL decided to f*ck up the delivery - returning the parcel to UK. After a month and a dozen emails I finally got my money back.
On November I noticed that they were selling the Flyer very cheap - around 330€ for the 3G model (here in Finland it's 700€) so I decided to order it again. A few days after the payment I was asked for identification which I sent immediately. Two days after this I was informed that ALL of the 3G Flyers were "damaged" during delivery and couldn't be sold. That's bull****. Another few weeks of waiting and I got my money back.
And then the Note. It took a week to send it, even though the web page says it will be shipped in 1-2 days. Eventually got my Note but it's an HK model and there was no pre-filled warranty card included. So no chance of a possible warranty service here then.
Simplyelectronics appears to have little to none physical stock - all they do is hunt cheap items, ship them to the UK and off to customers. If they advertise a price and run into problems and are unable to purchase the item for a cheap price, they come up with an excuse like the damaged boxes with the Flyer. Different camera forums have also reported similar behaviour.
I won't be purchasing anything from Simplyelectronics anymore.
@justus... I just don't understand why you went back to the same company to do a business again after you experienced hick ups with them... But you dealt with them again buying a note from them ?? I JUST CAN'T SEE ANY VALID REASON AS TO WHY YOU KEPT WENT BACK TO THEM AND GO THROUGH THESE HASSLES YOU DESCRIBED... JUST DON'T UNDERSTAND... REALLY, YOU JUST HAVE TO BLAME YOURSELF FOR GOING BACK TO THAT UNPROFESSIONAL COMPANY FOR A BUSINESS...
FOR ME, IF THAT HAPPENED TO ME.... THAT WILL BE END OF DEALING WITH THEM... THATS IT.... THERE ARE HEAPS OF OTHER RETAILERS OUT THERE SPECIALLY IN ENGLAND WHERE I PURCHASE MY GALAXY NOTE AND NOT ONLY AT GOOD PRICE BUT ONLY TOOK 4 DAYS TO SHIP TO AUSTRALIA....
YOU CAN'T GO WRONG WITH ONLY 4 DAYS IN SHIPPING TO AUSTRALIA FROM ENGLAND.. I MEAN DOMESTIC PARCEL TAKES AROUND 4 DAYS...
mustang2012 said:
@justus... I just don't understand why you went back to the same company to do a business again after you experienced hick ups with them... But you dealt with them again buying a note from them ?? I JUST CAN'T SEE ANY VALID REASON AS TO WHY YOU KEPT WENT BACK TO THEM AND GO THROUGH THESE HASSLES YOU DESCRIBED... JUST DON'T UNDERSTAND... REALLY, YOU JUST HAVE TO BLAME YOURSELF FOR GOING BACK TO THAT UNPROFESSIONAL COMPANY FOR A BUSINESS...
FOR ME, IF THAT HAPPENED TO ME.... THAT WILL BE END OF DEALING WITH THEM... THATS IT.... THERE ARE HEAPS OF OTHER RETAILERS OUT THERE SPECIALLY IN ENGLAND WHERE I PURCHASE MY GALAXY NOTE AND NOT ONLY AT GOOD PRICE BUT ONLY TOOK 4 DAYS TO SHIP TO AUSTRALIA....
YOU CAN'T GO WRONG WITH ONLY 4 DAYS IN SHIPPING TO AUSTRALIA FROM ENGLAND.. I MEAN DOMESTIC PARCEL TAKES AROUND 4 DAYS...
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Caps necessary?...ignorant
mustang2012 said:
@justus... I just don't understand why you went back to the same company to do a business again after you experienced hick ups with them...
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Click to collapse
Because at that time they were one of the very few offering the white Note, and since they ship from UK I was able to avoid VAT.
I got mine from Expansys uk. I did have to verify my address but I haven't ordered from them before. Next day delivery though and I was very pleased.
Sent from my GT-N7000 using xda premium
Also ordered mine from eXpansys. Great support, friendly and quick staff. Also, even though online system told me estimated availability was 2-5 business days, I received my package overnight ... and we are talking international shipping!
I am in no way affiliated with eXpansys, nor do I receive monetary compensation for posting my experiences ;-) Just wanted to do a shout-out for awesome service.
Hi to all,
I want to share with you what appened last month with fastcardtech site... I already bought a zopo zp100 and I was really satisfy about service so I decide to bought a new one but white.
Reading internet site I saw that two models are available but I was interested only in the completely white one so I ask availability at support center of fastcardtech that confirm by mail the availability.
After two day I release the payment and in a week the phone was shipped.
Where is the problem? The phone received was the other one.
After 1 month they could give me a 3% discount (6USD due to account limitation) on next order that I'll never do cause It's not sure what they will ship.
I didn't report all the mail between us where they wanted to refund (6USD) and after 2 weeks no paiment was released so I asked and they wrote back to call support center...
I'm writing this post cause the site is really cheapest but pay attention cause if there is a problem you'll not have support... In some case you feel victim of a joke...
Bye.
P.S. attacched the chat transcript for all the detail
Sorry for what happened
i faced the same problem they listed a phone with high specification at a high price yet it was just specifications hacked in kernel the phone was not of quality as it was priced i bought it at USD 295 yet other phones of exact spec without hacking kernels were at USD 165 so if you are buying online its better you buy from sites with payments protections like escrow of aliexpress as the product i bought there was real coz it had to wait for my confirmation the payments to be made which force the sellers to be sure of what they are doing.
In fact the item was shipped with very low prices i never requested for which led me to be over taxed as the tax authority had to do it by themselves.
Do NOT FALL VICTIM
THIS WEBSITE>>>fastcardtech.com<<<<<< is BY FAR the most corrupt CHEAP CHINA CELLPHONE website to deal with. They are good at their game, but the end results will have your $$$$ blowing out the window. They lead you on with countless excuses UNTIL YOU GIVE UP..!! And then your out all your money...and even the BAIT of DHL Express Delivery if your stupid enough to believe that.....
I suppose their might be someone out there that actually received something from them, or it is posted online to suppose that may have happened. But I think they have all the bases covered, as they counter any claims and retaliate to cover up their track to LURE MORE SUCKERS LIKE ME...!!
So BEWARE you were warned, unless someone have an actual wants to show their face, NOT CHINESE holding something that proves that this website is legitimate. This is a GRAND SCAM of a website...go ahead and look. Delcious Bait, but DO NOT BITE...Especially HDC Galaxy S III Pro, 8mm thin, yeah...sure....They really like you to bite that big one...and suck out your head.
PLEASE CORRECT ME IF I AM WRONG WITH PICTURES OF YOURSELF, A BOX with a BEAUTIFULLY CLONED CHINA KNOCKOFF and Prove me wrong..THanks..!!
i have read and others have complains for same problems (just google it )
i was about to buy from them but it think i will consider it twice
the posthumous fame[/B] should be re-considered by all Internet Shops
I don't know what to tell everyone, but I ordered from them and didn't have any problem other than I paid $2.99 for them to root the phone which was never done nor refunded.
I used EMS shipping and had my phone within a week; the tracking was a bit wack, but I figured it out and it even worked.
Everything works great on the phone and came as promised. I can't comment on customer service other than they never responded about a refund for the $2.99.
Would I order from them again? Maybe, but you might have to cross your fingers and hope you're lucky but my experience was acceptable.
10 post noobs everywhere!
Sent from my SGH-T989 using xda premium
rubbering said:
THIS WEBSITE>>>fastcardtech.com<<<<<< is BY FAR the most corrupt CHEAP CHINA CELLPHONE website to deal with. They are good at their game, but the end results will have your $$$$ blowing out the window. They lead you on with countless excuses UNTIL YOU GIVE UP..!! And then your out all your money...and even the BAIT of DHL Express Delivery if your stupid enough to believe that.....
I suppose their might be someone out there that actually received something from them, or it is posted online to suppose that may have happened. But I think they have all the bases covered, as they counter any claims and retaliate to cover up their track to LURE MORE SUCKERS LIKE ME...!!
So BEWARE you were warned, unless someone have an actual wants to show their face, NOT CHINESE holding something that proves that this website is legitimate. This is a GRAND SCAM of a website...go ahead and look. Delcious Bait, but DO NOT BITE...Especially HDC Galaxy S III Pro, 8mm thin, yeah...sure....They really like you to bite that big one...and suck out your head.
PLEASE CORRECT ME IF I AM WRONG WITH PICTURES OF YOURSELF, A BOX with a BEAUTIFULLY CLONED CHINA KNOCKOFF and Prove me wrong..THanks..!!
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Here's one I busted on aPad.tv.com forum; regarding Hyundai T7 Exynos 4 quad-core processor Tablet PC:
me: I ordered 1 a week ago. It was supposed to have been in stock, but when I checked on the status it was still unshipped. I was beginning to wonder if the T7 even existed; so what aPadTVadmin said about them being in stock, makes since now. I guess most of these online stores get all their stuff drop-shipped, am I assuming correct?
aPadTVadmin: I spoke to DP a couple of days ago regarding the T7 for another reason and all T7 units have been shipped out. This was Thursday. If you ordered 1 week ago it would have shipped out nearly same day. I witnessed with my own eyes a large stock of T7 Hyundais being processed for shipping out last time I visited there.
Please give me your order number so I can validate it and check with them for you.
me: BUNCH OF SCAM ARTISTS! I contacted the manufacturer today and found out that they don't even start shipping them until March 7th, 2013. SO THERE'S NO WAY THAT ANYONE EVEN HAS T7'S YET, EXCEPT FOR A FEW ENGINEERING SAMPLES THAT WENT OUT. SO MUCH FOR SEEING THEM WITH YOUR OWN EYES... MORE LIKE LYING OUT OF YOUR OWN MOUTH.
GadgetGreats.com, DealsPrime.com aPadtv; ALL ONE OF THE SAME; SCAMMERS! Also AD PANDAWILL.COM TO THE LIST OF SCAMMERS, INCLUDING EVERBUYING.COM
ALWAYS PAY W/PAYPAL, IN 7 DAYS IF THEY HAVEN'T UPLOADED A TRACEABLE TRACKING #, PAYPAL PUTS A HOLD ON THE PAYMENT,
---------- Post added at 10:17 PM ---------- Previous post was at 09:56 PM ----------
icestage said:
hi to all,
i want to share with you what appened last month with fastcardtech site... I already bought a zopo zp100 and i was really satisfy about service so i decide to bought a new one but white.
Reading internet site i saw that two models are available but i was interested only in the completely white one so i ask availability at support center of fastcardtech that confirm by mail the availability.
After two day i release the payment and in a week the phone was shipped.
Where is the problem? The phone received was the other one.
After 1 month they could give me a 3% discount (6usd due to account limitation) on next order that i'll never do cause it's not sure what they will ship.
I didn't report all the mail between us where they wanted to refund (6usd) and after 2 weeks no paiment was released so i asked and they wrote back to call support center...
I'm writing this post cause the site is really cheapest but pay attention cause if there is a problem you'll not have support... In some case you feel victim of a joke...
Bye.
P.s. Attacched the chat transcript for all the detail
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this guy who wrote this is also part of the scam; he want's you think that the company actually ships a good product, while the truth is, what you'll get is an imitation of the product you order, if at all that; these guys are all in cahoots, and they're on every forum & youtube video out there. They are good at what they do & once they ship the inferior product, if you return it, you lost all your money, point blank.
aliexpress.com is the best site to buy tablets/phones from china. they have buyer protection, and the money isn't released from your account till you confirm the device is received and working.
Scam
I ran into the FCT trap too. Should have done some more research beforehand .
I ordered an HDC Note 3 clone from them and paid through Paypal. They provided a Singapore shipping number and the next day told me the phone is out of stock and was not shipped. Meaning a fake shipping number was provided. The same time the same phone is still listed on their website as "in stock" and questions of potential customers are answered.
They told me to choose an alternative phone which I did with another HDC N9002. 35$ more expensive which difference I paid. They did not ship, after a number of reminders they however provided again the same (!) fake shipping number as before. So the item was never ever intended to be shipped. They play for time and money to get over the 45 days to launch a Paypal dispute. So be careful.
Currently a dispute for full refund is ongoing.
Stay away from these scammers!
SCAM artists
I'm also getting countless fake shipping numbers regarding broken tablet that I actually received from them.
Beware of FCT!
They are always delaying with shipping (some items they never ship). Their policy is to provide a bit lower prices than the others at first sight and then add extra fees for nothing and eventually ship the item you ordered when it is already outdated.
Fake shipping numbers are their method of delay.
FCT
I recently ordered from FCT and of course before reading all the forums of countless individuals who have been scammed or dooped by these guys.
Anyway after 2 weeks from placing my order I received a tracking number followed by another tracking number 2 days later (weird), then a week later it was scanned into the U.S, 2 or so more days it actually arrived at my door!!! (bing bong)
I was pretty stoked however, once I opened my package (HDC GT N9000 Note3) one thing was missing ...No stylus!! so after numerous calls to these guys via Skype (preferred and only method to contact them) I finally speak to a man who tells me that if I buy another phone they would include the stylus plus a gift free of charge....wait the phone was advertised to include this?? blah blah something shipping he began to ramble on about.... all n all pointless
I'm now a month into having my phone which appears to be pretty effin exact to the Note3 however yesterday my phone just disconnected from my network and will not re-connect. I cannot reach a soul at this place leaving me with a fancy mini internet tab/paperweight/possibly shooting target..
Basically they were great until I gave them my money and the phone is awesome however customer service is a huge key to running any successful business and this is something they LACK.....
GOOD LUCK!
how do you use ems tracking
beefgalore said:
I don't know what to tell everyone, but I ordered from them and didn't have any problem other than I paid $2.99 for them to root the phone which was never done nor refunded.
I used EMS shipping and had my phone within a week; the tracking was a bit wack, but I figured it out and it even worked.
Everything works great on the phone and came as promised. I can't comment on customer service other than they never responded about a refund for the $2.99.
Would I order from them again? Maybe, but you might have to cross your fingers and hope you're lucky but my experience was acceptable.
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i ordered from fct and i have the ems numbers, how do you track, it always give me no information, also, how long does ems take to deliver ?
MrCompleteownage said:
i ordered from fct and i have the ems numbers, how do you track, it always give me no information, also, how long does ems take to deliver ?
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i actually order a week ago and in Monday they send me a tracking number that says no information also... starting to suspect a bit weird 3 days and no tracking....
Fingers crossed..........
Regards FRZ