[Q] Texts don't load or send - HTC Vivid, Raider, Velocity

Hey guys I'm sorry to dig this issue up... But it's driving me and my GF nuts!
I've read all over the internet that people are having trouble sending, viewing, and loading text messages. This was for stock software un rooted. She has the same problem
I'm posting for my GF who is far away with a stock unrooted att vivid.... I am limited on what i can do since i don't have the phone on hand.
I don't want to make this any trouble, i'm just reporting that wiping cache for the app(can't clear data on a system app apparently) didn't help, a factory reset didn't fix it either, I'm having her check her apn settings(i know it's for data, i just want to check everything). Hers is ATT PTA. since i don't have the original APN idk what is correct.
I've tried just about everything i know to do...
I don't think she really wants to return her phone. I've read people tried new sim cards with no luck.
I'm out of ideas...
Edit: I'm a samsung galaxy S captivate and galaxy S3 guy, i've never dealt with an HTC

baconatorXVI said:
Hey guys I'm sorry to dig this issue up... But it's driving me and my GF nuts!
I've read all over the internet that people are having trouble sending, viewing, and loading text messages. This was for stock software un rooted. She has the same problem
I'm posting for my GF who is far away with a stock unrooted att vivid.... I am limited on what i can do since i don't have the phone on hand.
I don't want to make this any trouble, i'm just reporting that wiping cache for the app(can't clear data on a system app apparently) didn't help, a factory reset didn't fix it either, I'm having her check her apn settings(i know it's for data, i just want to check everything). Hers is ATT PTA. since i don't have the original APN idk what is correct.
I've tried just about everything i know to do...
I don't think she really wants to return her phone. I've read people tried new sim cards with no luck.
I'm out of ideas...
Edit: I'm a samsung galaxy S captivate and galaxy S3 guy, i've never dealt with an HTC
Click to expand...
Click to collapse
I think the issue you might be having with the text comes from the fact that the settings from cell provider might not be in there. I experience this and that's because there's a cell number used to identify your phone on your providers network, you might even be able to get text but never be able to send,
If you can take your phone in and let the guys enter this info, or if you can call and let them give you the number.
I hope this helps
G

Related

[Q] Internet Troubleshooting

I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Click to expand...
Click to collapse
Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
Click to expand...
Click to collapse
Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones

Galaxy tab sim help tmobile!!!

ok so i got a galaxy tab from this guy on craigs list its been rooted and has the uk software with the phone app (model#gt-p1000) firmware 2.3.3, kernel version(2.6.35.7 [email protected]#2) build # gingerbread xxjq1) ok so anyway i put in my tmobile sim card from my android cliq and i can sen text messages im registered on the network getting 3g and the h network but no web and no calls???? help please
oh and ive tried like 3 different apns from epc.tmobile.com and also wap.voicestream.com and internet2 and 3 voicestream lol the only difference is i get the edge network instead of 3g like on epc???????
bump bump bump bump
It's hard to say without knowing exactly what he did to it.
computers are complicated and a tablet is basicly a computer with a phone in it. he could have messed up a modual and decided to get out from under it. because once you start rooting and putting whatever you want on it, it's basicly yours and your warrenty is over. best way is to restore it back to the factory version and start over from there. this way you can tell if it's a software problem or hardware. it's just like building and modding your own computer.

[Q] i9000T No signal help

I have a Samsung i9000T that I recently bought from a lady who said she forgot her password to it so she couldn't unlock it. So I bought it and tried factory resetting it so I could sell it to a friend of mine who wants to upgrade from an iPhone 3G. Well factory resetting did nothing, I did some digging and found out that it's a common problem for i9000's to have a csc file corruption. So I decided to flash, via odin, a stock firmware to the device. The firmware I decided on was a UK firmware because I couldn't find an american firmware for it. The flash was successful and I was able to boot the phone no problem. A weird thing was that all of the lady's data was still on the phone, so I contacted her and told her I could backup all of her pics and give them to her, which she happily said yes to. After that, I rooted the phone and installed cwm and then flashed Slim rom android 4.2.1 to the device. I then put a backup sim of mine in the phone and tested the phone. The problem I am having is I don't get any signal on the phone what so ever. I have all the ATT apn's on the phone and they look to be correct.
My question is, having flashed a UK firmware before anything somehow messed up the ability to connect to ATT here in the USA? And what course of action should I take to correct the issue with no signal? My friend is in the military and is being mobilized on the 1st of march so I would like to have a working phone for him before then as I will not see him for some time after.
Any help will be gratefully appreciated. Thanks in advance.
Just a question, has she ever reported it stolen? Has the IMEI number been blocked?
Find out the IMEI number and contact the original Network Supplier that the phone was used on and as them to check this. They'd be able to tell you if there are any issues.
Not trying to worry you but it happened to me. I had to return the phone.
I know the imei, but I don't know the original carrier for the phone... I assume it was ATT because that is the dominant carrier in my area. I'll get in touch with the lady I bought it from and see for sure.
On another note, I've tried testing the internal antenna by inserting a wire into the external port, but still no signal.
I'm going to try completely starting over and see how it goes this time.
Ok, so this thread can be closed now. I've solved the problem.. and feel like such a noob for some reason I was kinda spot on with what i thought was wrong but I had such a hard time finding files to fix it... untill i found this:
http://forum.xda-developers.com/showthread.php?t=1494493
AMAZING guide. Fixed my problem right up. Running 3G here in Texas on ATT. My friend will be so happy that he gets to take an android back over-seas with him.
Thanks to all of those who helped, I greatly appreciate it.

Help needed! new phone - mobile data issues

I finally decided to upgrade from my Nexus 4 to a Z1, and I moved my Three UK contract SIM into the new Z1, it installed the internet & MMS settings and it was fine. But all of a sudden completely random the speeds will drop, the ping will go into the 800s and I can't really load anything on my device.
I'm really not sure what the issue is, whether it's a problem with the drivers, a problem with the actual antenna or if it's just an issue with the software.
I've just tried a factory reset and I'm still getting the same issues, it will be fine most of the time and then just deteriorate until I just can't load anything. The only thing that seems to fix this is a reboot or turning off mobile data and turning it back on again. Obviously this isn't acceptable when I've just paid this amount of money for the phone.
Does anyone have any ideas? I don't want to flash another ROM in case I do actually send it back because won't it void the warranty? If not, how do I go back to stock if I have flashed another ROM?
When putting the SIM back in my Nexus 4, there's no issues at all as there wasn't when I used it before.
I'm really lost, I love this phone but it seems I may have to send it back... Help appreciated!
Contact Call Center of your Provider an tell them to give you the right settings for internet and mms, the settings installed automatically on Z1 not always work. They will send you an sms with the installation. I had similar problem solved with the sms.

Changed number now no data. Please Help

Ok. Here is the very fustrating problem. Got my cellphone flashed to cricket at a local store. Data was working fine until I changed my number. Now talk and text work but no data. I did a search on here and a guy said its because my old number information is still in my phone. The thing is I dont know how to update it to put my new number in? I am in desperate need of help because I use Google Maps at work but I cant now because of the no data thing. Went backed to the store that flashed my phone and they said it has to be reflashed again even though talk and text work.
Again. I am in desperate need to fix my phone and cant afford the $55 bucks they want to reflash my phone. PLEASE IM BEGGING YOU HELP!!!!!!
Also sorry if I posted this in the wrong section
Just a thought. Try ##72786# from the dialer and choose reset from the menu when it comes up.
Sent from my HTC M8

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