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Galaxy note broken screen after only 2 weeks: anyone else?

Hello. I bought a galaxy note on 28th november. After only 2 weeks of absolutely normal and careful use, my screen is scratched and broken. Ok, it is a small crack, but it is not good.
It never fell and it never hit anything. After only 2 days, i noticed some scratchs and some other came in the days after. Then, the part of the screen between the upper edge and the speaker broke in two, with a crack (small, 5mm but still a crack) going from the edge to the speaker. I can't post a photo as i sent it back to samsung for repairs (it had also display issues). Do you know a reason for it? It should be gorilla glass, and i only kept it in my pockets without anything inside apart the smartphone. Do you think samsung will repair it since it happened during normal use after ONLY 2 weeks? I'm really annoyed and disappointed.
Anyone experiencing glass resistance issues?
Thanks

Call samsung and send it in they will fix it..
Sent from my SPH-D710 using Tapatalk

Yes, i did it and i'm waiting, and i also adressed the lines issue and the green/banded screen, but i am in italy and i'm not sure if it is covered by warranty, it should: they can say i broke it.

The Corning Gorilla Glass was one reason I went with the SGS2.
The other reason was fear of provoking the wrath of God for having such a sensationally beautiful device (the Note). It's an awesome device, really.
But God smote those who worshiped a golden calf, too.
lol Sorry, I'm not really a religious fanatic. But yeah, sucks about your screen. Hope Sammy fixes that one up for you.

Welcome Nickelsilver and please don't take this personally and in NO way I'm defending Samsung or the Note but I have to say the neither scratches or dents/cracks come by their own.
They just don't happen/appear magically by themselves on the phone's screen/body. Maybe someone is messing with you Note without you knowing it?
E.g: I have 1mm small and barely noticeable scratch on the top left corner which I suspect it came from the ONLY 1 time my Note slipped from the passenger's seat and fell in the gap between the passenger's door/seat.

I went through 3 screens on my dell streak. Now that I have the note which is even bigger I was so cautious I treated it like a delicate fragile little flower. Needless to say after 2 weeks I noticed what appeared to be a scratch going up from the bottom middle halfway up. Turns out this is not a magical scratch that sprang out of nowhere but an actual crack on the outer glass screen. I have never dropped it but perhaps it was somehow flexed.
No warranty of course. I have ordered the glass itself from overseas and when it gets here in a month I suppose I will try replacing that piece individually as its only the outer glass that seems cracked. Hopefully they do not glue the screens together like they did in the streak ><

Another boring witch hunt thread (yawn)

Gaugerer said:
Another boring witch hunt thread (yawn)
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To OP: im sorry to hear that....hope samsung can fix it for you quick.
Ps. Dont listen and worry about this guy...he thinks only his opinions are important and others experiences are just JUNKS and BORING! Not sure why he would even bother to reply, if they really bores him that much. Maybe he really thinks that he BOOFY the witch hunter or something
Plus.. He forgot that he has also once posted a question regarding to his screen problem too here on the forum.

Gorilla glass is bull****. I had dell 5 streak, and I changed the screen more than 5 times. Little drop will result in screen loss. Do not depend on gorilla glass.

My Samsung Galaxy Note are broke
Yesterday I was knocked out of the hands under my 40 days old Samsung Galaxy Note, the cover glass is cracked along its entire length as a spider's web, while the LCD screen is not damaged, that still works, receiving the touch command. The solution I found in the orders of the new protective glass over eBay. Maybe that was too much angry because it happened to me, but NOTE is too amazing, and I somehow survive.. I'll let it be when we come new safety glass

I do not think this is a witch hunt. More of an informative thread on one weakness to an otherwise amazing device. It may be that until an indestructive clear glass is created that we will continually face this on any large phone. Anything this large will flex easily and likely crack. One thing Samsung definately did right was not glue the glass to the LCD behind it. I put a clear screen cover over mine and you cant even see the crack anymore. Were this a dell streak you would have half of your screen blacked out.
This is definitely the best mobile device out there in my opinion, people should just be extremely cautious with where they carry it. Mine most likely cracked in my pocket from slight flexing.

The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
If the glass is breaking frequently on the notes,then I wonder if they really have Gorilla glass.

noteworthy said:
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
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Not proof.

Croak said:
Not proof.
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I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!

noteworthy said:
I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
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That demonstration glass at the beginning of the video is about 3 times thicker than what Samsung uses on the Note/Galaxy S2/Galaxy S SAMOLED panels. And it's quite a bit smaller, height/width wise (it's about iPhone 4 sized).
Thickness makes a significant difference in flexibility and shatter resistance. Which is off on a tangent, because the main reason Samsung and others uses GG and similar techniques is not for shatter resistance.
It's almost entirely for the combination of higher scratch resistance vs metals (all bets are off with sand particles) and a better tactile feel (it's smoother) than non-treated glass.

Sure it may not be as thick on the note but you are never going to flex the phone anywhere as much as that demonstration.
My point is that if it is gorilla glass,it shouldn't be that easy to crack the screen given the abuse that it is supposed to be able to take.

All these? Gorilla Glass
And all these? Gorilla Glass
How about all these? Gorilla Glass
Or maybe all these? Gorilla Glass

It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices

captainhakan said:
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
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The weight of the note will count against it during falls compared to say a very light phone like the SG2.Impact is going to be much harder if they both fell from the same height especially given te size of the notes screen.
Until they can make the note lighter,users will just have to be more careful not to drop it.Gorilla glass is not unbreakable.

I get my note tomorrow. Now I'm all paranoid

[Q] Build quality / scratched paint

I've had my lovely Xperia T for almost 2 weeks now and I've got a few concerns about the build quality and I'd like to see if I'm the only one with these issues:
1) I've noticed a few places on the back panel which exhibit a certain amount of creaking when I apply slight pressure. The worst areas are at the top left of the device behind the notification LED and between the SIM/Micro SD panel and the power button. This sound is quite irritating to me, especially for a brand new device.
2) There are a few areas along the edge of the matte black panel where the matte paint have been scratched off. Two of the corners have slight paint wear and around the headphone jack. Under the matte paint is a shiny black surface and it seems (so far) to be affecting the sharper edges or where the matte panel meets the metallic bezel. I'll try to take photos, but it's very small at the moment and might not be picked up due to it's dark colour.
Like I said, I've only had this phone less than a fortnight and it's already showing signs of wear even though I'm very careful with my devices.
Do any of you have any experiences like this?

Had mine for 2 and half weeks and have no sign of even being used. Don't have it in a case or anything. Where did you get it from.
Sent from my Xperia T using Tapatalk 2

Carphone Warehouse UK. I can live with these small paint chips but I'm concerned it'll only get worse with time
Sent from my LT30p using xda premium

daranx said:
I've had my lovely Xperia T for almost 2 weeks now and I've got a few concerns about the build quality and I'd like to see if I'm the only one with these issues:
1) I've noticed a few places on the back panel which exhibit a certain amount of creaking when I apply slight pressure. The worst areas are at the top left of the device behind the notification LED and between the SIM/Micro SD panel and the power button. This sound is quite irritating to me, especially for a brand new device.
2) There are a few areas along the edge of the matte black panel where the matte paint have been scratched off. Two of the corners have slight paint wear and around the headphone jack. Under the matte paint is a shiny black surface and it seems (so far) to be affecting the sharper edges or where the matte panel meets the metallic bezel. I'll try to take photos, but it's very small at the moment and might not be picked up due to it's dark colour.
Like I said, I've only had this phone less than a fortnight and it's already showing signs of wear even though I'm very careful with my devices.
Do any of you have any experiences like this?
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Yep about to ask the same thing here... I cant believe that after 2 weeks of normal usage back matte covering is starting to peel at the corners. Its some kind of spray over a glossy plastic. Had galaxy ace for over a year and that stayed like new. Was very upset with this, so I ordered thin hard plastic case to cover that s***.
I got the phone from O2 ireland. James Bond and what not...but very disappointed as for the price.

Mine is exactly as you described it. Paint started to peel off at the top corners and the creak when pressed on the left corner. Really disappointed with Sony's built quality. Also the factory installed screen protector is showing some marks/light scratches. Does anyone know if it is possible to remove it as I would like to replace it with aftermarket ones. It seems to be glued to the screen.
Sent from my LT30p using Tapatalk 2

Protongti said:
Mine is exactly as you described it. Paint started to peel off at the top corners and the creak when pressed on the left corner. Really disappointed with Sony's built quality. Also the factory installed screen protector is showing some marks/light scratches. Does anyone know if it is possible to remove it as I would like to replace it with aftermarket ones. It seems to be glued to the screen.
Sent from my LT30p using Tapatalk 2
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I have not removed it from the xperia t yet, but I have removed it from my past xperia devices with no problem at all, but it does need a knack to take it of
Sent from my LT30p using xda premium

I've been reading into this 'shatter proof' layer and I'd be curious to find out if anyone here has removed theirs already? How does it affect dust/smudges etc? I'm naturally a bit hesitant to attack my phone just yet.
A note on the creaking case; I've found a rather unprofessional way to resolve it and it's reduced the noise significantly. It's possible to wedge a thin piece of paper between the back panel and the bezel, so I trimmed a piece small enough to go ask the way inside as far as it can go and gently pushed it out of sight using a craft knife. I used a post-it note and made a strip about 1mm wide and 5mm long and this seemed to do the job.
Sent from my LT30p using xda premium

Mine is exactly as you described it too.

daranx said:
I've been reading into this 'shatter proof' layer and I'd be curious to find out if anyone here has removed theirs already? How does it affect dust/smudges etc? I'm naturally a bit hesitant to attack my phone just yet.
Sent from my LT30p using xda premium
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Not so sure its a "Shatter proof" layer or just to keep any broken glass stuck together so you dont cut yourself. It may give some protection against shattering but as I have said before, I removed it from my x10 and my neo with no adverse effects at all. Still to do it yet on my T. The reason eing, soon that layer gets scratched and dull, then I will take it off and have a brand new screen, similar pricicple to the rip offs the F1 drivers use on their visors.

Mine creaks as does my wife's Xperia T. Really annoying at first, but I got a hard case from Amazon UK and its stopped most of it.

Just removed my built-in/factory-fitted screen protector or whatever you want to call it :laugh:
Gave it a good clean as it was very slightly tacky and now it looks much slicker with the screen off... it seems to attract less dust and it isn't as smear-prone as before. I prefer the naked glass feel and it seems ever so slightly more responsive. Kinda glad I took the plunge after being too chicken to do it lol

Good for you!! Did mine also today using a credit card. Started at the top where the speaker is as it had the least resistance. Came off quite easily.
Sent from my LT30p using Tapatalk 2

Are the front-panel logos on the Xperia T on the glass itself or on the shatterproof sheet? In other words, did the logos come off along with the sheet?

LesPaulGuitarPlayer said:
Are the front-panel logos on the Xperia T on the glass itself or on the shatterproof sheet? In other words, did the logos come off along with the sheet?
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The sony and xperia logo remain on the phone after I took off the factory fitted screen protector

Silver sticker around camera lens.
A week in with my Xperia T and the sticker around camera lens has peeled away. Anyone else have same problem? Perhaps I'll need silver model paint in it's place.

same problem
had my xperia T for about 2 months now, i have been very careful with it, it hasnt been droped, or against anything sharp, the only thing it has had is the pulling in and out of my pocket every time i use it, as any phone should be designed to do, and the paint on all 4 corners is wearing off, mainly on the left side, i belive this to be the angle that it usually is in my jeans pocket causing it to scratch.
as a matter of intrest whats the cover on warenty for something like this? because the manufacture could say its not their fault,

lordadamthird said:
had my xperia T for about 2 months now, i have been very careful with it, it hasnt been droped, or against anything sharp, the only thing it has had is the pulling in and out of my pocket every time i use it, as any phone should be designed to do, and the paint on all 4 corners is wearing off, mainly on the left side, i belive this to be the angle that it usually is in my jeans pocket causing it to scratch.
as a matter of intrest whats the cover on warenty for something like this? because the manufacture could say its not their fault,
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There is already a thread about this problem, and yes, it's covered by warranty. See http://forum.xda-developers.com/showthread.php?t=2031472
Sent from my LT30p using xda app-developers app

Metal bezel and scratches

The Nexus 4 is very likely to be my next phone, replacing my old HTC Desire. Anyway, I have one big concern about the new Nexus.
I have had a LG Device once. It also had a silver-shiny bezel, just like the nexus 4. And exactly this bezel attracted scratches like a magnet. You could barely look at it without producing a scratch. It was kind of like the backside of the old iPod touches (if you know what I mean).
Sounds weird, but this is my biggest concern about the phone till yet. I don't want to have a phone which is scratched all over immediately...
Just my thoughts, anyway....

Seriously?

seriously.Probably sounds a bit crazy, but I have had a really worse experience with this. The mentioned older LG device with the metal bezel looked really awfull after few weeks of usage (and I really took care of where I put it etc.)....like it's been used for a few years already...

theoneofgod said:
Seriously?
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He has forsaken the worship of Google and expressed an independent thought doubting the perfection of this device! BURN HIM
Seriously though don't those who have handled it say the outside is soft? It sounds like some sort of rubbery plastic not metal. Could be wrong.

Get a case/bumper

eep2378 said:
Get a case/bumper
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don't think that'd work out for the front of the device...but even if, I'm not a fan of cases at all, why should I buy a many-hundreds-of-dollars/euros-device and than put it into a case for a few dollars/euros? My old phone survived my jeans also pretty well, the screen hasn't any spotable scratch - and it isn't even gorilla glass or anything comparable...

Perfect example of one of the many things duct-tape can fix.
I have no idea how easily the Nexus 4 will scratch. Guess we'll find out.

I don't think its metal, looks like plastic with chrome paint, but yes if metal it can get dings like the iPhone5.

I've also read that it's a rubbery feeling plastic which doesn't seem like it's scratch too easily.
Sent from my PG86100 using Tapatalk 2

eksasol said:
I don't think its metal, looks like plastic with chrome paint, but yes if metal it can get dings like the iPhone5.
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platic with that chrome paint thing is even worse, it's just like butter. Metal is far better in that kind of stuff, the Desire's frame is some kind of painted metal, too. Got 2 noticable scratches in there, though, but that's not too bad for like 2 and a half years of daily usage with no case...
EDIT:
sporez said:
I've also read that it's a rubbery feeling plastic which doesn't seem like it's scratch too easily.
Sent from my PG86100 using Tapatalk 2
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I think that only counts for the black plastik frame, not the silver one

haloimplant said:
He has forsaken the worship of Google and expressed an independent thought doubting the perfection of this device! BURN HIM
Seriously though don't those who have handled it say the outside is soft? It sounds like some sort of rubbery plastic not metal. Could be wrong.
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Indeed. Like all other phones are indestructible.

Nascor said:
don't think that'd work out for the front of the device...but even if, I'm not a fan of cases at all, why should I buy a many-hundreds-of-dollars/euros-device and than put it into a case for a few dollars/euros? My old phone survived my jeans also pretty well, the screen hasn't any spotable scratch - and it isn't even gorilla glass or anything comparable...
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the bumper is slightly raised on the front and in the back to help protect. not guaranteed. i hate cases as well, however, i think i will be giving a bumper a try.

Yeah, I don't like the chrome ring either. My old Vibrant had it and it looked terrible after a couple of months. The paint started to chip and made the phone look really old. Plus it's kind of an outdated design cue. The N4 would have looked much more sleek without it.
Even in Google's promo shots the ring looks black, not silver. Looks much nicer, IMO.

You could always paint the silver ring black like many nexus 7 users have done
Sent from my Desire HD using xda app-developers app

manlisten said:
Even in Google's promo shots the ring looks black, not silver. Looks much nicer, IMO.
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found that pretty interesting, too. Don't they like their own phone? On Googles pics, chrome thing is almost invisible, while on hands on shots you can clearly see it:
https://play.google.com/store/devices/details?id=nexus_4_16gb
VS
http://www.theverge.com/2012/10/29/3569540/google-nexus-4-preview-price-release-date

sassyness77 said:
You could always paint the silver ring black like many nexus 7 users have done
Sent from my Desire HD using xda app-developers app
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but you would have a deformed phone :cyclops:

I'm not a fan of the tacky fake chrome, but I'll probably just get a case/bumper for it anyway.

Wait to see how it is constructed, I normally just let my phones get scratched on their cases and then when come to selling just buy the parts and replace them, it's always as cheap as buying cases.

Bump for awareness. Someone please reply if you know about the quality/material/durability of the bezel. The strange thing is that they designed the bezel like that, to make sure the screen is safe, when put down. One would think that they made it out of a durable material/finish.
Edit: I'm quite sure that it's impossible to replace parts, when damaged. Since the battery door is sealed, I reckon you're f****d when you drop your phone and the bezel gets scratched up. This could be an issue to me, for sure.

gideonMorrison said:
Edit: I'm quite sure that it's impossible to replace parts, when damaged. Since the battery door is sealed, I reckon you're f****d when you drop your phone and the bezel gets scratched up. This could be an issue to me, for sure.
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It looks like the back cover is held on only with two screws. Standard screws not some proprietary kind. So in theory (without actually having a device to work with) it should be possible to easily replace the back cover assuming you found a new one. The back cover on this phone has all sorts of circuitry built into it so it might be quite difficult to find a new one.
It is also possible that the warranty sticker is on the bottom of that back cover, so when you take it off you rip off the warranty sticker. We will have to wait for a teardown to see if this is the case.

Anyone else have tiny nicks in the aluminium

A tiny gripe for the perfectionists. But I noticed after a day, that I had a couple of tiny little nicks in the aluminium. As the phone had just been lying on my desk and hadn't been taken outside it must have come that way. I didn't see them at first because they are on the edges and not on the back surface. It is very tiny and it was because it caught the light that I noticed it. I remember when the iPhone 5 came out there were scores of people with chips on the black iPhones that showed silver underneath. This is nowhere near as bad as that....just the light catching the fact that the surface is not quite flat. I had the same with an iPhone 4 a few years ago as well. Seems to me that aluminium is very dingable, even in the factory.
Anyone else notice this?

Mines fine so far, no complaints.
Sent from my HTC One using xda app-developers app

None really had a small black mark but managed to get rid of it quite easily

jonstatt said:
A tiny gripe for the perfectionists. But I noticed after a day, that I had a couple of tiny little nicks in the aluminium. As the phone had just been lying on my desk and hadn't been taken outside it must have come that way. I didn't see them at first because they are on the edges and not on the back surface. It is very tiny and it was because it caught the light that I noticed it. I remember when the iPhone 5 came out there were scores of people with chips on the black iPhones that showed silver underneath. This is nowhere near as bad as that....just the light catching the fact that the surface is not quite flat. I had the same with an iPhone 4 a few years ago as well. Seems to me that aluminium is very dingable, even in the factory.
Anyone else notice this?
Click to expand...
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What colour and is it possible that you post some pictures? I would like to follow this as would a lot of potential buyers Thanks, I have run out of thanks for the day
Please keep us posted about this

markj338 said:
What colour and is it possible that you post some pictures? I would like to follow this as would a lot of potential buyers Thanks, I have run out of thanks for the day
Please keep us posted about this
Click to expand...
Click to collapse
I tried to take a photo of it, but I am going to need someone at home to help me take the picture as its all about getting the light angled correctly so that its clear in the picture. So I will need someone to hold the phone at the right angle so I can get a picture to show. I will try and see if I can get a picture shortly. It is a silver phone, the only colour available right now.

It's not possible to make it 'perfect' so there will be slight defects.
Mine has a tiny little mark on the top that unless you really look for it in certain light its not possible to really see.

Unless there's a real dent or chip on the casing, it shouldn't be a problem. I know it can annoy perfectionists but man, that is aluminium, it is understandable (to an extent, of course)

yep, my silver came with tiny nicks..could feel them when i ran my fingers down the side.not there now [3 days later], maybe 'ironed' out lol

lezduur said:
yep, my silver came with tiny nicks..could feel them when i ran my fingers down the side.not there now [3 days later], maybe 'ironed' out lol
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Haha...I hope the metal is not SO soft such that it would be possible!
I have wondered if a fingernail is able to nick the edges of the metal. The anodising is only on the back surface. So the bevelled edges will be more suceptible. It is the edge where I noticed a couple of tiny nicks.
I was reading that a fingernal has a hardness of 2.5 (on some scale that I forget the name of). And aluminium is 2.5-3. This would suggest a fingernail striking the edge of the phone could put a nick it. But I am not willing to try intentionally to do so!

jonstatt said:
Haha...I hope the metal is not SO soft such that it would be possible!
I have wondered if a fingernail is able to nick the edges of the metal. The anodising is only on the back surface. So the bevelled edges will be more suceptible. It is the edge where I noticed a couple of tiny nicks.
I was reading that a fingernal has a hardness of 2.5 (on some scale that I forget the name of). And aluminium is 2.5-3. This would suggest a fingernail striking the edge of the phone could put a nick it. But I am not willing to try intentionally to do so!
Click to expand...
Click to collapse
Mohs scale! Yeah, they do overlap on the hardness scale, and nails have a history of being able to scratch aluminum (take Macbooks, for instance).

Yeah my wife came in the room yesterday and said when she pressed the power button, her finger nail scratched the silver lightly. looks like someones drawn a line with a lead pencil by the power button now. might try to buff it out but afraid if i wear the area down it will all go a dull grey.

jcb1985 said:
Yeah my wife came in the room yesterday and said when she pressed the power button, her finger nail scratched the silver lightly. looks like someones drawn a line with a lead pencil by the power button now. might try to buff it out but afraid if i wear the area down it will all go a dull grey.
Click to expand...
Click to collapse
Note to self: Don't be lazy about cutting your nails once you get this phone.
Good call! :good:

jcb1985 said:
Yeah my wife came in the room yesterday and said when she pressed the power button, her finger nail scratched the
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My wife has damaged three buttons on 2 DAB radios and one remote control by that method.
Not even necessary to use a fingernail to operate the buttons, either.

jcb1985 said:
Yeah my wife came in the room yesterday and said when she pressed the power button, her finger nail scratched the silver lightly. looks like someones drawn a line with a lead pencil by the power button now. might try to buff it out but afraid if i wear the area down it will all go a dull grey.
Click to expand...
Click to collapse
Rule number 1: never let your wife come anywhere near your phone :silly:

compact_bijou said:
My wife has damaged three buttons on 2 DAB radios and one remote control by that method.
Not even necessary to use a fingernail to operate the buttons, either.
Click to expand...
Click to collapse
Have you ever tried growing your nails out super long? The pads of your fingers begin to cease to exist. :laugh:

This is weird. And yes aluminum does indeed has a weak mohs scale and that's the main reason why they anodize it. Now when anodized the mohs scale increases to 9 so how would a fingernail even scratch that?

i can assure you that it does scratch with false fingernails regardless of any specifications.

Riyal said:
This is weird. And yes aluminum does indeed has a weak mohs scale and that's the main reason why they anodize it. Now when anodized the mohs scale increases to 9 so how would a fingernail even scratch that?
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Click to collapse
I dont believe all of the aluminium is anodised though. The back surface certainly is. But there is a bevelled edge which is almost shiny like a mirror, and I think that area is not treated and is also where I found a couple of tiny nicks (seen when angled under a spotlight) out of the box. It is unfortunately also the most likely bit to be hit knocked, swiped with a fingernail etc.

jonstatt said:
I dont believe all of the aluminium is anodised though. The back surface certainly is. But there is a bevelled edge which is almost shiny like a mirror, and I think that area is not treated and is also where I found a couple of tiny nicks (seen when angled under a spotlight) out of the box. It is unfortunately also the most likely bit to be hit knocked, swiped with a fingernail etc.
Click to expand...
Click to collapse
Could you post a picture of that bevelled edge? I'm not sure what you're saying but HTC One is unibody. And when you anodize aluminum you submerge the whole body into a solution. So it's quite impossible that some parts get's anodized and some aren't.

I guess I have to cut all my nails b4 buying it lmao
Sent from my GT-I9300 using Tapatalk 2

Is anyone else's xz1 compact bent or curved?

Is anyone else's xz1 compact body bent or not straight?
I have had mind a couple of weeks and been super careful with it, so I don't think I bent it or something. I didn't notice until today when I set my phone down on a flat table as I was finicking with it when I noticed it rocked back and forth and wasn't perfectly flat to the table. It is particularly noticeable in the front side (I think part of this is due to the edges around the screen not being completely flush or evenly flat. The back does it much less, but I think that may because of the curved back on the back. After looking down the back side of the phone I realized it was clearly not straight and could see It curve.
Anyone with similar issues? Thanks!

The border around the camera lens is protuding a tiny bit from the back of the phone, to protect the lens from scratches.
The top and bottom edges of the phone are protruding to protect the screen from being scratched when placed face down.
Though it does not rock for me.

What sort of curve?
Mine doesn't rock when on its back, and I have a screen protector on the front which is slightly taller than the top and bottom metal caps, so it is also stable.
When I bought my phone in store, per procedure they had me inspect the phone for obvious damage or defects.
The first unit I got unfortunately had assembly issues with the top and bottom metal caps, there was a noticeable gap on both ends and they protruded unevenly. One end protruded to the front, and the other to the back.
At first they tried to play it off as non-issue, citing manufacturing tolerance, and refused to let me exchange a new one, but I insisted and eventually they agreed to give me another unit, which is the one I'm currently using.
Does your unit have similar unevenness with the metal caps? Maybe that's the cause of the instability. I do not perceive any curves on the body of my phone.

The border around the camera lens is protuding a tiny bit from the back of the phone, to protect the lens from scratches.
The top and bottom edges of the phone are protruding to protect the screen from being scratched when placed face down.
Though it does not rock for me.
Click to expand...
Click to collapse
I didn't think about the camera, good point, that may be some of the issue when it's on its back. The rocking when it's on its back is mild, so it may be the camera lens ring. However, I can look down the phone close with my naked eye and notice the bend pretty easily.
I do realize the front 'metal caps' protrude a little to protect the screen, but as mhaha says below, those edges are not necessarily uneven. The top metal cap sticks out further, in general, than the bottom. Individually, if I run my finger down the cap edges on the face of the phone I think I can feel where they get closer/further from the screen in places (it is very slight, so maybe that one is more in my head). I also didn't notice the uneven gap edge until you said that, I can't really physically feel that one so I think it's a little less of an issue. But, yes, on the left side of my screen it's super snug up against the side bezel and on the right I can see a very slight gap, in comparison.
My phone rocks bad on its face/front , diagonally from the cameras corner to the corner opposite.
I have actually requested my return (I ordered mine online) and will very likely be sending it back. I am not sure ill get a replacement either, for now just the return.
Thank you both very much!
mhaha said:
What sort of curve?
Mine doesn't rock when on its back, and I have a screen protector on the front which is slightly taller than the top and bottom metal caps, so it is also stable.
When I bought my phone in store, per procedure they had me inspect the phone for obvious damage or defects.
The first unit I got unfortunately had assembly issues with the top and bottom metal caps, there was a noticeable gap on both ends and they protruded unevenly. One end protruded to the front, and the other to the back.
At first they tried to play it off as non-issue, citing manufacturing tolerance, and refused to let me exchange a new one, but I insisted and eventually they agreed to give me another unit, which is the one I'm currently using.
Does your unit have similar unevenness with the metal caps? Maybe that's the cause of the instability. I do not perceive any curves on the body of my phone.
Click to expand...
Click to collapse

you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.

yyiimm said:
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
Click to expand...
Click to collapse
Yeah, my top metal cap isn't as in line as the bottom, now that I see that. Thanks very much! That would definitely contribute to a wobble on a flat surface.
But, there are still all the other issues I've noted, so I'm quite confident it's a number of issues contributing to it all.
Thanks!

yyiimm said:
you may be having this issue?
https://sumahoinfo.com/xperia-xz1-compact-so-02k-docomo-fuguai-issue-body-twisted-distorted
It's in Japanese but the photo explains, I think.
Click to expand...
Click to collapse
1230m said:
Yeah, my top metal cap isn't as in line as the bottom, now that I see that. Thanks very much! That would definitely contribute to a wobble on a flat surface.
But, there are still all the other issues I've noted, so I'm quite confident it's a number of issues contributing to it all.
Thanks!
Click to expand...
Click to collapse
The photo isn't quite a good descriptor of the problem though.
The photo suggests that it's just the way the metal end-caps are installed is what's causing the rocking.
If you run the link through a translator, the author states that the metal caps are misaligned because the plastic/glass-fiber body itself is warped.
So you may want to look at getting the phone replaced.

I dropped my phone on the road 2nd day of use. The metal edge got scratched, but the phone survived. The only other issue I noticed was twisted body. Looking from the edge, the twisted edge was easy to notice, and surface wobble was also there. I held the edges of the phone and put some pressure in opposite direction (trying to twist it back), and now my phone seems straight/aligned).
Please don't try this at home and come complain to me if something goes wrong. Since I dropped my phone, I couldn't just return it and get it replaced. Also not sure if the drop twisted it, or just pressure in my jeans pocket. Also not sure if the twist will come back. For now, the phone is fine.

I just bought XZ1 (not XZ1C) in UK, and having similar issue.
I'm not sure if the "cap" in misplaced or the whole body is twisted, but when I put the device face down, it rocks

pbarrette said:
The photo isn't quite a good descriptor of the problem though.
The photo suggests that it's just the way the metal end-caps are installed is what's causing the rocking.
If you run the link through a translator, the author states that the metal caps are misaligned because the plastic/glass-fiber body itself is warped.
So you may want to look at getting the phone replaced.
Click to expand...
Click to collapse
Thanks for the further insight, I'm grateful! I will be returning the phone. I'm undecided on whether or not I would like to purchase another after. I kinda wanted to see how the future quality/reviews are more. Based on some with similar issues, I'm not sure ill be getting another, but I'll see I guess. Thanks again!
I dropped my phone on the road 2nd day of use. The metal edge got scratched, but the phone survived. The only other issue I noticed was twisted body. Looking from the edge, the twisted edge was easy to notice, and surface wobble was also there.
Click to expand...
Click to collapse
Thanks very much for your input! I appreciate it. The body twist and warp (these are better way to describe it, thanks, as the phone isn't so much curved/bent as it, or the single piece back/body specifically, is warped) is quite noticeable with the one I have too (looking at the edge like you said). However, I don't think I've dropped the phone (too hard at least and no visible scrathes, scrapes, etc.) I also keep a phone in a coat pocket, bag, or just take it out and set it down when I'm not out and about, so I don't think I would have caused the warp myself. Thanks again!