Related
hi guys
im using darkky's steel ROM on my galaxy since the last few days.. it was working perfectly..
last night i put in in for charging like i always do and when i see it in the morning the screen is continuously on with some strange white jumbled up screen which i havent seen before.
the phone doesnt switch off nor does it go into recovery mode nor does it go into download mode (it used to before be able to go into recovery or download mode).i need to pull out the battery for the phone to switch off.
each time i try the 3 button combo .. it comes back to that jumbled up white screen.
i havent tried connecting it to ODIN since i cant use 3 button anymore.
does it seem to be a hardware issue ?
please advise guys
thanks
IF you are unable to use 3 button, you could try to install adb (from the Android SDK) and connect the phone and try the following commands:
1) adb reboot recovery -> to go to recovery OR
2) adb reboot bootloader -> to go to download mode
Good luck!
Odin uses download mode to flash, but sounds like you have killed something in the bootloader, you have 2 options:
1)send it to Samsung and hope the don't kick you in the nut sack for breaking warranty, ending up in no fix or...
2)turn the phone off and insert the micro usb modded cable with a resistor over pin 4_===_5 301k resistor as described here http://forum.xda-developers.com/showthread.php?t=819551
I flashed that rom and got the the very first screen when the phone turns on, 3 button went but download mode didn't, i flashed I9000XWJM8 and it came back to life, tried it again making sure lagfix was off and it done the same, needless to say I am back on docs jp6!!
good luck pal
@ashwinds: he cant run the commands unless the phone boots as both download mode and 3 button are disabled
trishul said:
hi guys
im using darkky's steel ROM on my galaxy since the last few days.. it was working perfectly..
last night i put in in for charging like i always do and when i see it in the morning the screen is continuously on with some strange white jumbled up screen which i havent seen before.
the phone doesnt switch off nor does it go into recovery mode nor does it go into download mode (it used to before be able to go into recovery or download mode).i need to pull out the battery for the phone to switch off.
each time i try the 3 button combo .. it comes back to that jumbled up white screen.
i havent tried connecting it to ODIN since i cant use 3 button anymore.
does it seem to be a hardware issue ?
please advise guys
thanks
Click to expand...
Click to collapse
Can you post a pic of the screen?
Also, when you remove the battery, then put it in, and try to go into revovert/boot, or try to start the phone, do you see ANYTHING else before the white screen?
hi
@kalpik will try to post a pic when i get home tonight.. nope dont get ANYTHING at all before the jumbled white screen.. just that.i just hope the guys at samsung dont reject my claim because of warranty violation issues.
@anarchyuk i wish i could try the method u u suggested.. but i really dont know anything about hardware stuff and am sure that i wont be able to do it.
trishul said:
hi
@kalpik will try to post a pic when i get home tonight.. nope dont get ANYTHING at all before the jumbled white screen.. just that.i just hope the guys at samsung dont reject my claim because of warranty violation issues.
@anarchyuk i wish i could try the method u u suggested.. but i really dont know anything about hardware stuff and am sure that i wont be able to do it.
Click to expand...
Click to collapse
If the white screen is the only thing you get, then i think its a hardware problem only.. Though Sasmung should fix it for you.. If they ask you about anything, just act dumb
trishul said:
hi
@kalpik will try to post a pic when i get home tonight.. nope dont get ANYTHING at all before the jumbled white screen.. just that.i just hope the guys at samsung dont reject my claim because of warranty violation issues.
@anarchyuk i wish i could try the method u u suggested.. but i really dont know anything about hardware stuff and am sure that i wont be able to do it.
Click to expand...
Click to collapse
see what samsung say, but if they do fail that method is not hard at all, as usb leads are only 4 pin and micro have 5, not all the micro pins have wires, other wise it would be a case of putting the resistor into the usb Male end!
Try this, it jas helped me get into recovery before when all appeared bricked (but didn't have a screen like yours).
- Remove battery
- Now press and hold the buttons you use to get into recovery
- While still holding the 3 buttons, insert the battery
Hopefully it boots up and/or ADB works.
Sorry friends, I am a newbee and seems I have done a stupid thing on the first hour I got my phone. [It should be reported to the Guinness World Records!]
I tried to check all the combinations of different keys pressed together. The one that got me stuck was – Volume Up + Volume Down + Power. What happens?
The screen turns all green but doesn't freeze. That means, the phone is not bricked but something happened to the display.
I still hear that it works playing the starting music. When I press power to close it, I try to guess where is the place of "Power Off" on the screen, I press it and the phone plays the "Good Bye" music and closes.
If I remove the battery, put it again and press Power, it enters again into a "greenish display" state.
Somebody can help me with any solution to get out of this situation?
--------------------------------------------------
These are the details of my phone:
Galaxy S 16Gb unlocked branded from Vodafone
PDA: I9000XXJF3
PHONE: I9000XXJF3
CSC: I9000VODJE4
I bought it from a seller through AMAZON UK a month ago shipped to an address of a friend in London and got it only today. So it will be impossible to return it back and difficult to arrange with Samsung UK support the sending of the device to fix it. The warranty is original Samsung Europe for 24 months.
So, I rely only on you!!!
roby5167 said:
Sorry friends, I am a newbee and seems I have done a stupid thing on the first hour I got my phone. [It should be reported to the Guinness World Records!]
I tried to check all the combinations of different keys pressed together. The one that got me stuck was – Volume Up + Volume Down + Power. What happens?
The screen turns all green but doesn't freeze. That means, the phone is not bricked but something happened to the display.
I still hear that it works playing the starting music. When I press power to close it, I try to guess where is the place of "Power Off" on the screen, I press it and the phone plays the "Good Bye" music and closes.
If I remove the battery, put it again and press Power, it enters again into a "greenish display" state.
Somebody can help me with any solution to get out of this situation?
--------------------------------------------------
These are the details of my phone:
Galaxy S 16Gb unlocked branded from Vodafone
PDA: I9000XXJF3
PHONE: I9000XXJF3
CSC: I9000VODJE4
I bought it from a seller through AMAZON UK a month ago shipped to an address of a friend in London and got it only today. So it will be impossible to return it back and difficult to arrange with Samsung UK support the sending of the device to fix it. The warranty is original Samsung Europe for 24 months.
So, I rely only on you!!!
Click to expand...
Click to collapse
It seems that it's CHRISTMAS time now..... I will wait till tomorrow, until the last traces of the hangover faded away....
Merry Christmas & Happy New Year 2011
Roby
Can you get the phone into download mode? (volume down, home + power). If you can you can try reflashing the firmware through odin. You could also try taking the battery out and leaving it awhile, but if I'm honest I have never heard of this problem before so am only suggesting the methods I would try. Otherwise give samsung a call and get them to sort it, I would imagine they'll be ok... Good luck!!
nagrom78 said:
Can you get the phone into download mode? (volume down, home + power). If you can you can try reflashing the firmware through odin. You could also try taking the battery out and leaving it awhile, but if I'm honest I have never heard of this problem before so am only suggesting the methods I would try. Otherwise give samsung a call and get them to sort it, I would imagine they'll be ok... Good luck!!
Click to expand...
Click to collapse
Thanks Nagrom78 for your efforts to help me.
I have tried what you have suggested and with no success. I fill in my fingers that it continued to work for a while and seems it is waiting for an input but I don't know the sequel of the keys and which keys I have to press.
I have also tried to do a Factory Reset to resolve the problem. Have you tried to do things blindfolded? It's like working in total "blindness". The phone shows a bright blank green screen and you have to guess what has been written so you could carry out the instructions it gives.
I followed the "Step by Step Instructions to Restore the Galaxy S Factory Setting", as following:
------------------------------------------------------------
1.Turn the device off, or if the device is halting, you can remove the battery and put it back again.
2.Simultaneously, hold the volume down button and press the power button.
3.Menu will pop-out containing the option Fastbook, Recovery, Clear Storage, and Simlock.
4.In this case choose Clear Storage by pressing the Volume Down button.
5.Then press and release the power button.
6.Here you need to confirm your decision, to choose YES press Volume Up button or NO by pressing down button.
Choosing YES will erase all data including apps and games installed; if you choose YES then the erasing process will start. After erasing process finish, the phone will automatically reboot and turn back on with default factory setting.
-----------------------------------------------------------
…. But it didn't does anything. When the phone is supposed to start the process I hear [and fill a vibration] but after waiting more than 20 minutes seeing no reboot, nothing at all, I closed the phone! I suspect they skipped a step in the instructions or I have waited a too short time.
By the way, do you know how long should take the restoring process?
This is the last try before sending back to support
This is my last try before sending the phone back for support.
Somebody has a brilliant suggestion to fix the problem?
Does somebody know the email support address of Samsung UK?
I believe it should be: "[email protected]".
Roby
From what you say I guess you didnt try odin yet.by pressing power+down+home then it should go in download mode and let you do the work with odin.so download odin,open it in the pc,press the buttons on phone and connect the usb.if you see yellow in odin then its connected to the phone.if it connected you can probably fix it...
Sent from my GT-I9000 using XDA App
tackygr said:
From what you say I guess you didnt try odin yet.by pressing power+down+home then it should go in download mode and let you do the work with odin.so download odin,open it in the pc,press the buttons on phone and connect the usb.if you see yellow in odin then its connected to the phone.if it connected you can probably fix it...
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Read my answer # 4
What you're describing isn't what I've heard of before. Take a video or a photo of what's happening?
What did you do to the phone?
Going into download and flashing the phone should fix it I guess.
Serikiito said:
What you're describing isn't what I've heard of before. Take a video or a photo of what's happening?
What did you do to the phone?
Going into download and flashing the phone should fix it I guess.
Click to expand...
Click to collapse
It seems you haven't read all my explanations. Never mind I"ll repeat them shortly, I know you want to help me:
I go into download mode (volume down, home + power). I hear the phone works (the vibration is on) but I don't see anything. I see only a bright blank green screen. It's like been blindfolded! I don't know the sequel of the keys and which keys I have to press to pass all the process (including Odin that I haven't yet installed). I have to guess what instructions I get. I don't even know where in the screen I have to press!
I suspect I have done a short circuit of the screen and I"ll have to send it back to Samsung Support.
Roby
so i rooted my phone installed rom manager and flashed something like colckwork rom of hawai mini i switched of my mobile.Today in morning when i tried to tun it on it wont only a black screen no sound no logo no vibration I even tried to remove and insert battery but no luck.I think its a hard brick i got this mobile on 28 feb 2011 and it is still under 1 year warrenty of samsung so can i get a new mobile in place of it or just recover it.(I have the UK system here noot of USA)
can you tell me any way to unbrick it any any one
I have done something similar to my Samsung Vibrant. Rooted and was in process of installing new ROM when on restart got a screen that has Vibrant at the top of screen and Samsung on the bottom of screen then a blank black screen and then goen into a vibrating loop of single vibrate and then another single vibrate and then a triple vibrate and then it starts the loop over again. The only thing I can do is pull the battery to stop it. Anyone know of any thing I can do to correct this or to revert the ROM or anything?
Thank you
Larry
Take it to T-Mobile and say when you turned it on it was like this and they might send it off to be replaced.
i hate those people who wanna pay their insurance for their silly things and fails!
i hope, tmobile won't take it back.
let's see..it's really hard to brick a phone though.
had some problems with my further hd2 as well..yeah, you get really annoyed but if you chill out, in 99% of the cases you'll find a solution.
DN41
so guys i live in india here it is called galaxy pop i went to samsung service center and there they replaced my motherboard for free cause it was still in warranty .I will get it next tuesday
I have this model, too. But it is called GT-S5570. It works fine, but i bought it network lock. Have you succeded unlock it?
Had the same, the solution is simple:
Download the newest firmware at samfirmware.com
Use Odin Multi Downloader to upload the firmware to your mobile
(mobile needs to be in download mode, this should still work. Try volume down + home + power)
Just upload the clean firmware and it should be done. The complete guide is placed on the same website on the download page.
OfficialDenzil said:
Had the same, the solution is simple:
Download the newest firmware at samfirmware.com
Use Odin Multi Downloader to upload the firmware to your mobile
(mobile needs to be in download mode, this should still work. Try volume down + home + power)
Just upload the clean firmware and it should be done. The complete guide is placed on the same website on the download page.
Click to expand...
Click to collapse
download mode is not available while is bricked, changing the firmware is NOT an option.
hi
yeah same thing happen to me
even the samsung survice centre is lame they tell me that it will cost me
so i bring ma set back and do that jig method and it works more than charm i install ma new cyanogen mod and it is working greatly .if u want to find jig method type unbricking galaxy s jig.
it also works for my mini
Just a little german ?!
DN41 said:
i hate those people who wanna pay their insurance for their silly things and fails!
i hope, tmobile won't take it back.
let's see..it's really hard to brick a phone though.
had some problems with my further hd2 as well..yeah, you get really annoyed but if you chill out, in 99% of the cases you'll find a solution.
DN41
Click to expand...
Click to collapse
(I don't have this problem, but...)
And I, I hate little brained guys who says f***king silly things like you. You're not just a little german, you're also a big sucker.
I swear you will have a problem with your phone, and no solution. Really I wish you that.
For other people who has this problem, don't worry, your phone is frozen, so they can't diagnose it. Just say you was syncronizing with Kies, and it happend the phone turned off and that's impossible to restart it. They'll just give you a new one or repair it.
HI
try these ways
it works with my galaxy s
Hold down Vol UP+Vol Down+Power, the screen will flash black, continue holding down all 3 buttons, you will see the "phone--!--PC" screen again, continue holding all 3 buttons, the screen will flash black again, release the power button only. This will put you into Download Mode.
If this does not work, open odin. Then connect your usb cable to your phone and computer. While the USB is plugged in and Odin running press and hold volume down + Home + Power. Once the black screen comes (flashes) release the Power Button. It should get into download mode.
Additionally it is possible to get into the Download Mode using a kind of micro-usb connector,
the last thing u can try is the jigs
ilazially said:
HI
try these ways
it works with my galaxy s
Hold down Vol UP+Vol Down+Power, the screen will flash black, continue holding down all 3 buttons, you will see the "phone--!--PC" screen again, continue holding all 3 buttons, the screen will flash black again, release the power button only. This will put you into Download Mode.
If this does not work, open odin. Then connect your usb cable to your phone and computer. While the USB is plugged in and Odin running press and hold volume down + Home + Power. Once the black screen comes (flashes) release the Power Button. It should get into download mode.
Additionally it is possible to get into the Download Mode using a kind of micro-usb connector,
the last thing u can try is the jigs
Click to expand...
Click to collapse
Man that volume up and down doesn't support if you have a completely hard bricked phone .
And the jig does works but why use your penny if xda developed a unbricker wich really works for free
I prefer xda undricker the best
Sent from my GT-S5570 using xda premium
Hello guys.I have a galaxy mini and i tried to root it.Everything went fine.Then i saw that an application "Rom manager" would be helpful for my phone.
So i installed it(like an idiot).
Then i tried to install clockwork mode (smthg like that from rom manager) and boom!Everything went black.
I tried to go into recovery mode,download mode NOTHING.
I tried to a lot of things but nothing is working.
Odin recognises my phone when i use volume up+home+end!But it stucks on setup.Again tried to do it in that way but still nothing.
Last i tried that jig thing.I bought 3x100k ohm resistors and do it like he says(that video from youtube) BUT STILL NOTHING.
I dont know what to do!
I would be gratefull if some1 could give me an advice to make it to turn on!
Tyyy.
This is exactly what happened to me too. Did Service centre repair it for free ? What did you tell them ? Please help. ITs urgent/ Bricked black screen.
sahilg009 said:
so i rooted my phone installed rom manager and flashed something like colckwork rom of hawai mini i switched of my mobile.Today in morning when i tried to tun it on it wont only a black screen no sound no logo no vibration I even tried to remove and insert battery but no luck.I think its a hard brick i got this mobile on 28 feb 2011 and it is still under 1 year warrenty of samsung so can i get a new mobile in place of it or just recover it.(I have the UK system here noot of USA)
can you tell me any way to unbrick it any any one
Click to expand...
Click to collapse
Swanks
Guys trust me ROM manager sux bigtym i tried all the cures bt didnt work. Handed it ova to samsung guys n they replaced my motherboard!
sopree said:
Hello guys.I have a galaxy mini and i tried to root it.Everything went fine.Then i saw that an application "Rom manager" would be helpful for my phone.
So i installed it(like an idiot).
Then i tried to install clockwork mode (smthg like that from rom manager) and boom!Everything went black.
I tried to go into recovery mode,download mode NOTHING.
I tried to a lot of things but nothing is working.
Odin recognises my phone when i use volume up+home+end!But it stucks on setup.Again tried to do it in that way but still nothing.
Last i tried that jig thing.I bought 3x100k ohm resistors and do it like he says(that video from youtube) BUT STILL NOTHING.
I dont know what to do!
I would be gratefull if some1 could give me an advice to make it to turn on!
Tyyy.
Click to expand...
Click to collapse
This!!!
rooted phone!! installed Titanium Backup pro, rom-manager (though i didnt use it).
First i removed yahoofinance.apk thingy... it went black but recovered to charging mode (battery charging screen)... odd i thought.. and (like a idiot) booted up and removed livebackground forest thingy... now!
Pitch black, no state of recovery.
Just thist:
Vol up, home and power button. makes it visible to windows and odin.. KIES failes to connect it...
Its almost like... i got one first warning.. and then samsung decided to **** me!
is it somekind of "security lock"?, its not like i removed the kernel.
EDIT: so.. im messing around... The only thing that one really gets comunication with is the modem circuits, so it looks that way... But then what do i know...
ODIN connects to the same com-port as the samsung modem reports having in device manager!, so i asume this is unit it uses to when transfering the data, flashing.
Other: i get some different behaviors... etc, i would use "volup, home and power" to make it visible in win and then i could just use the power button to get the connection on and off (or rather reset! since i just one time got it to actually stay disconnected).
Now on the other hand i cant use the just the "Vol up" button combo, i have to press both Vol up and down with pwr and home to get it to connect with drivers and show up in ODIN etc..
In some cases u have to have battery unpluged and show it in while holding button combo and sometimes u dont..
I cant make out anything out of this, but maby some of u guys can!?
Rom Manager screwed your phone. Not uninstalling forest wallpaper.
I got my phone hard bricked because of ROM manager. I have given it to the service center. Waiting for them to fix it.
chemicalrage said:
Rom Manager screwed your phone. Not uninstalling forest wallpaper.
I got my phone hard bricked because of ROM manager. I have given it to the service center. Waiting for them to fix it.
Click to expand...
Click to collapse
Is there any other option before we go to the service center??
I mean to fix it alone...
sopree said:
Is there any other option before we go to the service center??
I mean to fix it alone...
Click to expand...
Click to collapse
If the phone is hard bricked (no download mode, no battery charge indicator when power plugged in), you really do not have a choice.
While people claim to be able to use jtag / USB jig (see the only thread started by me in the accesories section of this miniforum), I do not have clear answers in that thread.
genieass said:
If the phone is hard bricked (no download mode, no battery charge indicator when power plugged in), you really do not have a choice.
While people claim to be able to use jtag / USB jig (see the only thread started by me in the accesories section of this miniforum), I do not have clear answers in that thread.
Click to expand...
Click to collapse
That jig thing doesnt work..pfff
After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!
simshtcincs said:
After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!
Click to expand...
Click to collapse
I have no idea what volume up+power does, nor do I understand half of what you are saying but ill try and help anyways...
download HTC Sync. Download SDK and ADB files from google. then save the files in a place ull remember. Download HTC Sync too (I forget if you actually need it but download it anyways because you need it for USB Drivers). When you are finished download of SDK, go into the folder sdk/platform-tools. Shift+right mouse click and then select "Open Command Window here." Back to your phone, boot into bootloader (Volume DOWN + Power button) and select fasboot (if u dont know how to navigate in bootlaoder, search it up). On your computer in command window type in fastboot devices and it should list your device serial number (if u dont know it dont worry, it should start with something like HT and then numbers and stuff like that). If your computer recognizes the deivce, then proceed and type "fastboot getvar all" Paste what u read here or screenshot, whatever, just see that its here IN THIS THREAD.
072665995 said:
I have no idea what volume up+power does, nor do I understand half of what you are saying but ill try and help anyways...
download HTC Sync. Download SDK and ADB files from google. then save the files in a place ull remember. Download HTC Sync too (I forget if you actually need it but download it anyways because you need it for USB Drivers). When you are finished download of SDK, go into the folder sdk/platform-tools. Shift+right mouse click and then select "Open Command Window here." Back to your phone, boot into bootloader (Volume DOWN + Power button) and select fasboot (if u dont know how to navigate in bootlaoder, search it up). On your computer in command window type in fastboot devices and it should list your device serial number (if u dont know it dont worry, it should start with something like HT and then numbers and stuff like that). If your computer recognizes the deivce, then proceed and type "fastboot getvar all" Paste what u read here or screenshot, whatever, just see that its here IN THIS THREAD.
Click to expand...
Click to collapse
I will try to explain better... My htc brand new never rooted never played with, after 4-5 days of using (everything worked great) got
the first OTA update, shutted down and then started with the green update sign on the screen, it stayed like this forever, so I took the battery out and put it back and tried to go to the boot menu (volume down + power button) it does nothing again the same green symbol on the screen. Than I took battery out and in again and pressed volume up + power button and the phone vibrates 3 times and the orange lid is on. When connected to PC does nothing! I instaled and played with sdk and adb like you instructed me but the problem is that the device is not in the device list! I start to think that its bricked or soft bricked but it makes me mad since its new and I never played with it or changed something!
Also if it matters I got it from the eBay but since I wrote to HTC also the answer was from them that its a indonesian market phone that has expired guarantee one year ago, so this makes me think that maybe its a referb and not new phone
P.S Sorry for the double post I am new here and thanks for trying to help
I.m attaching two pics of what is seen on the screen help me if you can
simshtcincs said:
I will try to explain better... My htc brand new never rooted never played with, after 4-5 days of using (everything worked great) got
the first OTA update, shutted down and then started with the green update sign on the screen, it stayed like this forever, so I took the battery out and put it back and tried to go to the boot menu (volume down + power button) it does nothing again the same green symbol on the screen. Than I took battery out and in again and pressed volume up + power button and the phone vibrates 3 times and the orange lid is on. When connected to PC does nothing! I instaled and played with sdk and adb like you instructed me but the problem is that the device is not in the device list! I start to think that its bricked or soft bricked but it makes me mad since its new and I never played with it or changed something!
Also if it matters I got it from the eBay but since I wrote to HTC also the answer was from them that its a indonesian market phone that has expired guarantee one year ago, so this makes me think that maybe its a referb and not new phone
P.S Sorry for the double post I am new here and thanks for trying to help
I.m attaching two pics of what is seen on the screen help me if you can
Click to expand...
Click to collapse
You might want to try official RUU although I dont know if it will work since you dont seem to be able to boot up properly, but its certainly worth a try. BTW, how long did u wait for the OTA update to finish installing?
Seems like you have the same problem as this guy http://forum.xda-developers.com/showthread.php?t=2298438
072665995 said:
You might want to try official RUU although I dont know if it will work since you dont seem to be able to boot up properly, but its certainly worth a try. BTW, how long did u wait for the OTA update to finish installing?
Click to expand...
Click to collapse
I waited more than one hour and then decided to take battery out since it was not responding!
Btw how to get the official RUU , my phone is for Indonesian market and I am in Greece Europe and I cant decide what to choose and download from htc.dev because I see only Kernel Source Code can be downloaded there, can you help please?
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
k3dar7 said:
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
Click to expand...
Click to collapse
Thanks for your help, unfortunately none of this work. I've tried adb device and nothing is seen, fastboot reboot neither. I'll send it to repair now.
Suffering the same problem.
Eluc said:
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
Click to expand...
Click to collapse
I'm having the same problem. Exactly what you said. I didn't root my device or even attempt to do anything. I bought Nokia because they were purely stock and delivered some quality mobile phones. I've got only this phone as my daily driver. So tell me if you have got the issue fixed and how much did it cost and how long it took. It's been stuck with that 'android one' logo and a small message that reads 'Download mode' on top. I've tried everything. And what I'm worried about is, my phone's out of warranty and I'm a student. I hope you got it fixed for some reasonable cost. Please reply to me ASAP.
My wife's phone also has had this exact same problem.
I have tried all the tricks mentioned above including ADB mode (it could not find the phone).
The phone is supposed to be under warranty. So I took it back to the place of purchase.
However, the phone has a tiny crack in the corner of the screen which my wife and I were not aware of. So Nokia have indicated that unless I get the crack fixed, the warranty is voided and they will not fix the boot problem.
Because the broken crack is not covered by warranty, Nokia want $270 for a new screen before they will look at the software problem caused by the pie update.
I took it to a third party repair shop to see if there is a cheaper option. They cannot fix it either.
So the 5 month old Nokia phone is now useless.
But if anyone can comes across a solution for this, can they please post it here.
Thanks.
Same here. I told the guy on the phone about the crack. But he told me it should not be a problem. Now I got an email that I needed to pay 185 euro's to repair the screen.
Because of their FW-update, my phone became unuseful.
When I get it back (not repaired) I will try a OST on it.
I solved my issue via this procedure:
https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
I solved it via drivers: https://github.com/StollD/nokia-driver-installer/raw/master/out/Phone_Nokia_USB_Driver_v1.4.0.exe
WTF Finally I fix it!!!
Pibroens said:
I solved my issue via this procedure:
before, i can't got the phone connect to the pc.
So every way have failed...
After install the driver he supply,I still cant.. but!
I keep connect it,and press the power,volume up down all three button.
After it power on again pc find the phone. And i use the way he supply.
Click to expand...
Click to collapse
My Nokia 7 Plus got stuck in download mode after accidently pressing all buttons simu
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
---------- Post added at 05:50 PM ---------- Previous post was at 05:23 PM ----------
leahcimewol said:
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
Click to expand...
Click to collapse
So it worked, I have my phone back! Thank you so much for this solution!
Sadly my SD card was wiped too!!!!! super pissed off about this, many photos and notes and other files that I will never get back unless if I recall I may have made a manual backup of at least some of the earlier stuff I put on here a few months back on my pc?
Nokia will be hearing from me for sure!!!!! I want a 50% refund for messing with my life and my time. How can they send an update that essentially breaks a phone for a bit!???!!!!!!