Database Develop

[Q] Captivate USB problems

Hi everyone,
I have an AT&T Captivate SGH-i897 (2nd hand) and i can't mount the phone to my laptop (winXP 32bit). When i plug in the cable to the phone and then the PC i get the "device not recognized".I've donwloaded the Samsung drivers from the xda wiki page and extracted them and tried to update the driveres via Device Mng ,but didn't work.Also dl'ed the Samsung drivers 5.0.x instaled ,and still nothing.USB Debugging is on...
So to recap,my top can't recognize the phone('s internal sd card) so plz help ???????

Try this, go into usb settings and choose "mass storage"
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

install kies

I would also recommend trying to fully uninstall all the drivers that associated on your pc with your phone (samsung or otherwise), and then reinstall the drivers before you plug in your phone. Then try to reconnect.

Just covering the basics. Assuming your phone is working correctly.
You have tried multiple USB ports on your computer, particularly those on the back if it's a desktop.
You have installed correct drivers (x86 or x64)
" for the correct operating system.
You have uninstalled the drivers before trying to reinstall.
You've tried to get Windows/ Mac to find them online (assuming you're using versions of OS that support doing that)
You've first tried Kies mini before full version, uninstalling in between. (Kies full version isn't supported for US, there are workarounds, but that's a different discussion)
On the phone you tell the phone to connect 'USB storage' (from the pull down menu after connected or in the settings)

I too am having problems with USB connectivity on a notebook with Win7/64. The usual failure mode is Windows not recognizing the USB device. I have followed ZBigT's basics, step by step and still cannot connect.
FWIW, my registry is awash with Samsung entries, some of which cannot be deleted.
I've even tried the AIO Toolbox application (to install the 64 bit drivers) to no avail.
Any other tips?

Is usb debugging turned off?

o hey guys sry for keeping u waiting,
i menaged to install ginger ,
the problem was my lap....rusty old bucket!!!!
had my friend come over with his lap and it worked like a charm ,
the problem is now i need a new one ;(,
damn

mrhaley30705 said:
Is usb debugging turned off?
Click to expand...
Click to collapse
Yes. Still no love. Have tried:
usb_drivers_GalaxyS_x64
SGH-i897_Captivate_USB_Drivers_5_02_0_2
mini-KIES
Kies
AIO
uninstalling reinstalling each time
When I plug in the Captivate, any of 3 USB ports on the laptop, Windows gives the "Unrecognized Device..." message.

Go to settings/about phone. Look at the very bottom to see what rom you are running.

mrhaley30705 said:
Go to settings/about phone. Look at the very bottom to see what rom you are running.
Click to expand...
Click to collapse
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.

mabovalu said:
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
Click to expand...
Click to collapse
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.

mrhaley30705 said:
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
Click to expand...
Click to collapse
Thanks for sticking with this. I was able to connect. I as focused on the Registry remnants, but your advice to clear out the Samsung folder in Programs worked. Thank you.
Additional comments: I am now running the Dlev ROM, it's OK, but when I plugged in the USB cable, just to the phone, it launched the Alarm Clock app! So I deleted that.
Then on the first of my four USB ports I got a USB driver failure to install, then the Windows Unrecognized USB device on ports 2 & 3. On port 4 it worked. (This is a Lennovo/Thinkpad notebook.)
I used the usb_drivers_GalaxyS_x64 package as that also worked on my desktop.
Thank you very much.

[DRIVERS] Nexus 4 Driver for Windows

If you have windows, you will need these drivers to use ADB or Fastboot with your Nexus 4. The long method of getting this is downloading the SDK and running it. I have extracted the drivers and put it into a rar file for easy use.
Follow these steps if you haven't plugged your phone into your computer before.
1. Download the file.
2. Extra the files into a folder.
3. Plug your phone in.
4. When prompted, select "Let me pick from a list of device drivers on my computer", NOT "browse for driver software on your computer".
5. Then you have to select "have disk" and then point to where you extracted the drivers (the usb_driver folder) to install the drivers.
If you already installed other drivers and they don't work for you. Download the drivers below and follow these steps:
1. Enable USB Debugging on your phone.
2. Plug your phone into your computer.
3. Go to Device Manager on your computer and locate your device. It will either be under "Android Devices" or "Other Devices" depending whether drivers have been installed or not.
4. Right click on your phone and select "Uninstall."
5. In the box that appears, check the option to "Delete the driver software for this device" then proceed.
6. When that is done, go back to Device Manager and refresh.
7. Locate your phone and right click to select "Update Driver Software."
8. When prompted, select "Let me pick from a list of device drivers on my computer", NOT "browse for driver software on your computer".
9. Then you have to select "have disk" and then point to where you extracted the drivers (the usb_driver folder) to install the drivers.
10. Unplug your phone and restart your computer.
11. Plug it back in and everything should work.
Download link:
http://www.mediafire.com/?8xb50uktar8096i
Thanks to efrant for clarifying exactly how to manually select your drivers.

I would suggest everyone download Android SDK.
You have a Nexus device right?
http://developer.android.com/sdk/index.html

Some people may not want that, or want to have the drivers on their other computer. I for one like having the drivers, I only download the platform-tools folder instead of the whole sdk.
So, thanks OP.

OK... I DL the SDK I'm on win and it says it can't find java even after I DL from java. Any ideas?
Sent from my SGH-I777 using Tapatalk 2

ijip said:
OK... I DL the SDK I'm on win and it says it can't find java even after I DL from java. Any ideas?
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
This thread is for Nexus 4 drivers, not the SDK.
Ask your question in the Q&A section.

theexel said:
Some people may not want that, or want to have the drivers on their other computer. I for one like having the drivers, I only download the platform-tools folder instead of the whole sdk.
So, thanks OP.
Click to expand...
Click to collapse
Yep, I never needed the whole SDK before. I only download the platform tools too.

Have any other ADB drivers installed? Because then you need to uninstall those:
Go into command prompt and write:
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
Delete all devices including driver software in the "Android Device" section.
Then reinstall the Nexus 4 drivers.
If that still doesn't work, update the driver when connected with usb debugging on and manually add by rightclicking the device, click update driver software, then the "Browse my computer for driver software", then "Let me pick from a list..." then "Show all devices" and then Have disk.
Then you simply point to the driver and select the "Android ADB Interface" (Or something like that) it also has driver for bootloader and composite, bootloader is for fastboot, can't remember what composite is for, but you shouldn't use those.

the stuff from Fisker didn't did it for me
the driver is installed and the device is in debug mode,
but i can't see in adb devices,
any idea?

qvert said:
the stuff from Fisker didn't did it for me
the driver is installed and the device is in debug mode,
but i can't see in adb devices,
any idea?
Click to expand...
Click to collapse
Go to Device Manager on your PC. If debug mode is enabled, you should see your device listed as an Android phone or something of the sort. If it has a yellow exclamation mark or some sort of symbol next to it, then that means the drivers aren't properly installed. Assuming that is the case, follow FISKER_Q's directions:
Right clicking the device, click update driver software, then the "Browse my computer for driver software." Select the usb_driver folder that you extracted and you should be good to go.

Subbed to refer to later when i have the N4
Sent from my Nexus S

jark99 said:
Subbed to refer to later when i have the N4
Sent from my Nexus S
Click to expand...
Click to collapse
This thread is also in the Misc section of the reference guide in case you can't find it later

I did the same thing and I cant get adb to see my device however fastboot will =/

Shambala001 said:
I did the same thing and I cant get adb to see my device however fastboot will =/
Click to expand...
Click to collapse
Did you enable debugging on your phone yet?
If not, go to Settings > About phone, then tap on "Build Number" 7 times. Go back to settings and you will see developer options. Go in there to enable USB debugging.

Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB.

Nitemare3219 said:
Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB.
Click to expand...
Click to collapse
Glad you got it figured out. :good:

I have exactly the same problem and its driving me nuts! I can't get adb to work. Any suggestions? Did you restart during the whole process?
Of course i tried this:
"Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB."
Fastboot does not work either.

Letitflow said:
I have exactly the same problem and its driving me nuts! I can't get adb to work. Any suggestions? Did you restart during the whole process?
Of course i tried this:
"Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB."
Fastboot does not work either.
Click to expand...
Click to collapse
Try leaving the phone plug in. Go to Device Manager. Find the ADB drivers and uninstall it. While in Device Manager, have it scan for new changes. You should see your phone appear. Right click it and manually install the drivers.

Letitflow said:
I have exactly the same problem and its driving me nuts! I can't get adb to work. Any suggestions? Did you restart during the whole process?
Of course i tried this:
"Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB."
Fastboot does not work either.
Click to expand...
Click to collapse
Same here. I'm running windows 7 and it doesn't matter what drivers I try, ADB doesn't list any devices first time I've ever had this issue.

IAMLordspeed said:
Same here. I'm running windows 7 and it doesn't matter what drivers I try, ADB doesn't list any devices first time I've ever had this issue.
Click to expand...
Click to collapse
Make sure USB Debugging is enabled through Developer Options on your phone. Once done, plug the phone into your computer. Go to Device Manager on your computer. You should either see something listed under Android Devices or Other Devices. If you see something under Android Devices, uninstall it. If you see it under Other Devices, right click it and browse to manually install the drivers. Select the folder that has the drivers in my original post.

Stryder5 said:
Make sure USB Debugging is enabled through Developer Options on your phone. Once done, plug the phone into your computer. Go to Device Manager on your computer. You should either see something listed under Android Devices or Other Devices. If you see something under Android Devices, uninstall it. If you see it under Other Devices, right click it and browse to manually install the drivers. Select the folder that has the drivers in my original post.
Click to expand...
Click to collapse
I had to put a check in the box next to "Delete the driver software for this device" to get this to work. Otherwise Device Manager will keep detecting the old drivers.

I9305 usb connection/driver problem

I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.

Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.

Raistlin1158 said:
Dial *#7284# on your phone to access PhoneUtil and select 'Qualcomm USB Settings' at the bottom.
Now select 'MTP + ADB' and press 'OK' to return to the previous screen. Now press your 'Back' key to exit PhoneUtil. Your phone is now back to default USB operation.
Click to expand...
Click to collapse
Thanks for the quick reply.I did that and it was set to mtp + adb...
When I then connected it it tried installing the driver and I got..
Driver device software was not installed.
Please consult with your device manufacturer for assistance getting this device installed
MTP USB Device X Failed
I tried updating the MTP drivers again from device manager but this time got
Windows encountered a problem installing the driver software for your device
Windows found driver software for your device but encountered an error while attempting to install it.
SAMSUNG Mobile MPT Device
This device cannot start (code 10)
From what I'm reading it's a computer error not the phone. Can anyone suggest a new set of drivers to download (that doesnt involve Kies) as I've had issues with picking up harmful software from random sites when I've been struggling to find drivers.
I tried using the suggestion at the bottom of here r.e.Portable Devices and deleting the Upperfilters string Link but also to no avail.
Oh, and yes I've tried different ports and cables.

Well that's me done for the evening! I've tried everything mentioned in this thread including updating java and windows media player and all the afformentioned stuff but still no dice.
Could it be the actual drivers or a random windows 7 setting that I haven't yet tweaked since my clean install of windows??

http://d-h.st/YpV
Here are the correct drivers, install then reboot your pc.

Raistlin1158 said:
Go here for drivers.
---------- Post added at 01:00 AM ---------- Previous post was at 12:57 AM ----------
http://d-h.st/YpV
Here sre the correct drivers, install then reboot your pc.
Click to expand...
Click to collapse
Sorry,I know I'm tired but I can't see a link on your post...

Highlighted in red

The newer drivers don't really wwork with the 9305 so find some older drivers. That works for me
Sent from my GT-I9305 using xda app-developers app

Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves

woldranger said:
Thanks for the tip.any suggestions as to where I can download these older drivers? I'll try the previously mentioned ones first, but I'm starting to think it might be the drivers themselves
Click to expand...
Click to collapse
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off

Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
Cheers, yeah, I was going to try them but I wasn't at my pc at the time I wrote that. I've downloaded the exe package but now it seems there are still drivers to uninstall - I uninstalled the drivers through device manager and went into my C drive and removed the SAMSUNG folder with the USB drivers in it. I'll restart the pc and hope that helps with the removal....

woldranger said:
I've added a few apps to my S3 and altered a few things on my PC and now I can't connect via mtp or ptp. It goes through the usual "installing drivers" and then fails. I've tried pulling the battery and removing the sim and micro sd card then putting everything back. Tried it without the card (currently having to transfer files via a card reader so - at least the card's fine) but to no avail.
I've had a go at uninstalling the drivers through the device manager, rebooting and scanning for hardware changes. I've tried downloading the drivers without kies but it didnt work out (I cant remember the site or the url, but ended up with the following file SAMSUNG_USB_Driver_for_Mobile_Phones) It didn't auto install but even when I tried to point Windows to the folder on my C drive, nothing.
I've spent a couple of hours trawling the net including on here and tried all sorts.
I'm rooted, using the stock 4.1.2 ROM with Windows 7.
I can't use Kies as when it was installed the first time it wrecked all my Synctoy sync's so I really could do with another option please guys.
Click to expand...
Click to collapse
Having the same problem. but I am on 4.3 rom using carbon rom a few days then transferred to pac man rom. My cellphone is not detected in my computer but it is being detected in the safely remove usb options. I tried to use a usb otg cable and a flash disk. No notification is seen on my phone but I can access the files on the flash disk (using usb otg cable) in the file manager. Tried the *#7284# but error occurs and says connection problem or invalid MMI code. I found that MTP udb device says failed

Raistlin1158 said:
The ones I posted work fine on my 9305 so you shouldn't have any issues and as you can see from the site they are nearly a year old.
Try them what have you got to loose, if they don't work you are no worse off
Click to expand...
Click to collapse
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).

woldranger said:
It made no difference whatsoever. I used a utility to check for an remove the samsung drivers (USBDeview) as well as uninstalling through device manager and removing with windows "products and features" but even then, when I tried installing the new drivers it mentioned previous drivers. I restarted after each stage of the process.
I've even tried connecting it in download mode and it shows in device manager.
Could there be some remnant of the software I used to root that phone that might be causing the issue??
I'm due to leave the country in 5 days and have loads of things to sort (also have a family member going into hospital for major surgery tomorrow) so I can't just devote all my time to this - but I need to at least know that it's not the phone (I dont have another win 7 computer to try it on).
Click to expand...
Click to collapse
Just got the same problem. But my problem is already solved. Just flash a new rom. In my instance, I flash ripper rom

MTP & "Nexus 6" drivers won't install...help?

Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?

wfujay said:
Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
Click to expand...
Click to collapse
I'm having similar issues, laptop running win 7 can't see Nexus 6, DL'd drivers, even tried Motorola for drivers but although showing in device manager as installed no connection

At least they installed for you. The drivers don't even recognize my device. I still get a yellow Nexus 6 in device manager with no usable connection. Ugh...
Sent from my Nexus 6 using Tapatalk

Seems to be a lot of this going around. I'm on win 8.1. I couldn't get the drivers to work via the sdk. Then I tried the Google and Motorola drivers. After deleting the devices on device manager I finally got the N6 to connect via mtp. However, I can't the computer won't connect via mtp if USB debugging is on. On top of that I can't get adb to even see the phone. I would suspect it's more of a Windows problem at this point. I need to do some more testing from another pc.
Sent from my Nexus 6 using XDA Free mobile app

Have any of you tried using Wug's Toolkit?
http://forum.xda-developers.com/showthread.php?t=2947452

Managed to connect via PTP eventually by uninstalling and reinstalling drivers, seems to work with PTP and USB debug on, but not with MTP

wfujay said:
Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
Click to expand...
Click to collapse
This may not apply to you at all, but with the mess of Android drivers I have to install over time I've finally figure out a solution when something is not installing correctly. Did you try right clicking on the Nexus 6 (I'm assuming that has a yellow exclamation point) going to:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.

Use the universal naked drivers. I have multiple devices and the drivers don't cooperate with each other but since I installed the naked drivers I have had any issues.
http://www.xda-developers.com/andro...r-solves-your-adb-driver-problems-on-windows/
---------- Post added at 05:46 PM ---------- Previous post was at 05:45 PM ----------
http://forum.xda-developers.com/goo...nt/adb-fb-apx-driver-universal-naked-t2513339

I fixed it! Wug's toolkit didn't work, although I'm about to use it to unroot, lock, and return my phone to factory state since it has to be taken back to the AT&T store to be replaced due to a screen defect. Hope they don't freak out about the death star being scratched off, lol.
Anyway, oddly enough the problem is because I'm using Windows 8.1 N, which doesn't come with Windows Media Player or any of the media features. Installing the Media Feature Pack for N and KN versions of Windows 8.1 sorted it out. Installed, rebooted, done. I can now access the device in any mode and the device driver errors are gone.
So if anyone is having the same issue with Windows 8.1 N, download and install this: http://www.microsoft.com/en-us/download/details.aspx?id=42503
Reboot and enjoy!

thanks
EvanVanVan said:
This may not apply to you at all, but with the mess of Android drivers I have to install over time I've finally figure out a solution when something is not installing correctly. Did you try right clicking on the Nexus 6 (I'm assuming that has a yellow exclamation point) going to:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Click to expand...
Click to collapse
Same thing was going on with my nexus 6 and I tried what you said and updated everything. Now the MTP works. thanks

Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
Click to expand...
Click to collapse
Thank you so much ! MTP Works now. Hail to the king

EvanVanVan said:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Click to expand...
Click to collapse
Ran into the same issue initially when I was trying to root my Nexus 6. Wug's didn't work, and neither did the naked universal drivers. Added the Nexus 6 ID to the inf and still didn't work.
Had to install the Motorola driver kit, and then go through the drivers as above to find a Motorola that finally worked; while the Motorola driver is just a wrapper for some Microsoft driver that normally comes built into Windows since Windows 7.

Nexus 6 Driver (ADB, Fastboot and MTP) for Windows and MAC
http://www.theandroidsoul.com/nexus-6-driver-adb-fastboot-mtp-windows-mac-68355/
I discovered the following troubleshooting tip listed below (amongst others) at the website above. It worked flawlessly with my brand new unlocked stock Motorola NEXUS-6 (XT-1103) and Windows-7 PC. Thank you and big props to the developer(s) who posted it!
1.Connect your Nexus 6 to computer with a USB cable and open Device manager on your computer.
2.Look for ‘Android Composite ADB Interface‘ entry, right-click and select uninstall from the context menu.
3.In the uninstall pop-up that appears, tick ‘Delete the driver software for this device’ checkbox and press the “Ok” button.
4.Disconnect your phone from your computer.
5.Disable USB debugging on your Nexus 6 from Settings » Developer options » un-tick ‘USB debugging’ checkbox.
6.Put your Nexus 6 in MTP mode (It should be in MTP by default unless you selected the Camera (PTP) mode).
7.Connect your Nexus 6 to the computer again, and let the computer re-install drivers automatically. If it doesn’t re-installs driver, try toggling the ‘USB debugging’ option on your device.

Same here. Nexus 6 stock lollipop 5.1.1 with unlocked bootloader. I thought it was my personel windows 7 pc. But no its any pc I try to connect to. Found that out because I work at a big business full of windows pc's. I remember at one point not having this problem at all. Don't know if it was before one of the lollipop updates but I remember I used to connect my phone at work on any pc the pc would automatically open MTP asking me what I wanted to do. That was without adb turned on. I've tried everything searched everywhere, installed,uninstalled drivers from Google, Motorola etc. Even tried wugfresh's instructions. My pc does not recognize my phone at all. Mtp, Adb, Fastboot, nothing. Weird thing is I also have a nexus 5 and as soon as I connect it its recognized. Don't know if it maybe the cable that's the only thing I haven't tried since my cables are not Motorola cables, or nexus 6 original cable as that is the way I bought it. But it used to connect. Now I'm stuck, at a loss. Don't get it, called Motorola, Google, T-Mobile. I think they know nothing about phones as when I tell them the problem they look at me like I'm talking Chinese. If anyone knows what the problem is and have been able to fix it please hit me up @ [email protected] Just about to give up. I just don't understand what the problem maybe. Running stock lollipop 5.1.1 with unlocked bootloader never rooted. Thanks and hope someone can help.

I had the same issue. I installed the latest google drivers from the Android SDK and my computer would not recognize my Nexus 6. I couldn't use fastboot or anything. I was able to fix this though. With my Nexus 6 hooked up to my computer, I opened device manager. There was the "unknown device" which was my Nexus 6 obviously. I right clicked on it and attempted to install the driver, the automatic driver installation method could not find it. I had to point it directly to the file. The file is located in the android-sdk files. I had to point it to c:/android-sdk/extras/google Obviously location will vary depending on where you installed the android-sdk. Just make sure to only point it to extras/google. I wen't further in the first attempt and it didn't work. I hope this helps. I suck at explaing stuff.

Long Island NOOBIE said:
http://www.theandroidsoul.com/nexus-6-driver-adb-fastboot-mtp-windows-mac-68355/
I discovered the following troubleshooting tip listed below (amongst others) at the website above. It worked flawlessly with my brand new unlocked stock Motorola NEXUS-6 (XT-1103) and Windows-7 PC. Thank you and big props to the developer(s) who posted it!
1.Connect your Nexus 6 to computer with a USB cable and open Device manager on your computer.
2.Look for ‘Android Composite ADB Interface‘ entry, right-click and select uninstall from the context menu.
3.In the uninstall pop-up that appears, tick ‘Delete the driver software for this device’ checkbox and press the “Ok” button.
4.Disconnect your phone from your computer.
5.Disable USB debugging on your Nexus 6 from Settings » Developer options » un-tick ‘USB debugging’ checkbox.
6.Put your Nexus 6 in MTP mode (It should be in MTP by default unless you selected the Camera (PTP) mode).
7.Connect your Nexus 6 to the computer again, and let the computer re-install drivers automatically. If it doesn’t re-installs driver, try toggling the ‘USB debugging’ option on your device.
Click to expand...
Click to collapse
This didn't work the first or second time. I did steps 2 through 7 3 times and then it worked. I must have had a lot of drivers installed.
So if it doesn't work the first time, keep uninstalling the drivers and try again and again. Worse case scenario, you have to install the drivers again. hope this helps.

I want to add my own tale to his thread with the hope that it will help someone. I could not see the Nexus 6 when I set MTP mode or MIDI mode. The phone showed up on the PC when I selected PTP (camera) mode. In my case, I had four external USB3 hard drives connected. I finally turned off the hard drives and then MTP mode would be visible, both as a Portable Device, named Nexus 6, in the Device Manger, and as the same under My Computer in Windows Explorer. After Imy PC recognized the Phone in MT mode, I tuned on the external drives and all were visible.

Driver issue

Hi all,
First a quick info:
The Problem -- Nexus 6 internal storage doesn't show up when connecting to my main desktop computer.
I have had my Nexus 6 for almost a year now and since the beginning I couldn't make my main computer to recognize the phone's internal storage.
Whenever I connected the phone to another computer, the driver installed just fine and I was able to access the internal storage.
I previously had a first gen moto g and I thought the problem was because the moto g drivers were causing some mess with the Nexus so I uninstalled the old drivers and plugged my nexus so windows automatically downloaded what is shown as "Google Nexus ADB Interface" under Android device in Device manager.
I also have installed Android SDK tools in my PC since I had the Moto g and I cant remember how many times I have updated it. The Google driver is shown as installed.
The device is unlocked but not rooted.
Here comes the weird part... If I have USB debugging enabled then I can see the camera files in my PC when I choose PTP in USB configuration. However.. if I disable USB debugging then I can't even see the pictures.
I have tried selecting PTP and changing back to MTP as suggested in some threads with no luck.
I also tried turning the device off and then boot into fastboot, then plug the phone into the computer as this worked in some other computer.
This is driving me crazy, I know this is a computer related problem but I don't know what else to try.
Could you help me please?
Thanks

adrek09 said:
The Problem -- Nexus 6 internal storage doesn't show up when connecting to my main desktop computer.
Whenever I connected the phone to another computer, the driver installed just fine and I was able to access the internal storage.
Click to expand...
Click to collapse
www.wugfresh.com
Install the Nexus Root Toolkit on your PC.
In a sub directory of that kit you will find several usb drivers. Do some trial and error with those drivers.

NLBeev said:
www.wugfresh.com
Install the Nexus Root Toolkit on your PC.
In a sub directory of that kit you will find several usb drivers. Do some trial and error with those drivers.
Click to expand...
Click to collapse
Hi, thanks for the reply,
I forgot to tell that I tried that one too.
I followed the driver installation guide step by step with no luck.
Tried the recommended solution at step 3 of the guide and since it didnt work then I tried the manual installation with a couple "Bluetooth Peripheral Device" devices that are shown under Other Devices in Device manager

adrek09 said:
Hi, thanks for the reply,
I forgot to tell that I tried that one too.
I followed the driver installation guide step by step with no luck.
Click to expand...
Click to collapse
Because it works on a different PC. I assumed a driver issue.
My Suggestion is to install the driver manually.
Open the device manager.
After connecting you must see a change in the device manager. If not change USB-port and/or cable. And change on the Nexus 6 the charging
mode to data mode.
When still no 'internal storage' back to device manager and update the driver by right clicking. Try automatic and search on my computer - navigate to the drivers in NRT.