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Has anyone noticed random times when your phone just won't connect to T-Mobile? No data/text/call.
This has been happening to me frequently when I was on CM7 and now the stock update. It just won't connect for an hour. I'm on 5.12 radio too which I believe is the most up to date.
The bars just go gray and sometimes have the x on them which means it can't even find the operator.
Where are you located? I am in Fort Worth Texas and have no issues with service except for certain areas which have never had decent reception.
No problems here and been running CM7 nightlies.
Also running radio 5.12
Rod3 said:
Where are you located? I am in Fort Worth Texas and have no issues with service except for certain areas which have never had decent reception.
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Gainesville, FL. It shouldn't be the location since I've never had problems here in the past year
I haven't had any problems in Huntsville, Al. Also note, the 5.08 and 5.12 radios were originally from korean N1's. While they work fine normally, I believe they are not the most update US radio. I may be wrong on that, but I think that is the way I read it. Personally, I am running 5.08 and thus far, no problems from it.
Know-Fear said:
I haven't had any problems in Huntsville, Al. Also note, the 5.08 and 5.12 radios were originally from korean N1's. While they work fine normally, I believe they are not the most update US radio. I may be wrong on that, but I think that is the way I read it. Personally, I am running 5.08 and thus far, no problems from it.
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I believe the Gingerbread OTA requires a 5.XX radio. The 5.08 radio is included in the OTA.
Ahh, Didn't pay attention since I already had 5.08 running on my phone.
Rod3 said:
I believe the Gingerbread OTA requires a 5.XX radio. The 5.08 radio is included in the OTA.
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Mine stayed at 5.12. Do you think flashing 5.08 over may help? Like, right now I have no service. It's unreal
inaety said:
Mine stayed at 5.12. Do you think flashing 5.08 over may help? Like, right now I have no service. It's unreal
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I think 5.08 would be a start.
Devastatin said:
I think 5.08 would be a start.
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Can I just flash it like normal even though its a downgrade?
inaety said:
Gainesville, FL. It shouldn't be the location since I've never had problems here in the past year
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Over the past few weeks I have been having similar problems in gainesville. It was pretty bad, I had no service for almost 24 hours on friday/saturday, the 25th and 26th I think. The phone will sometimes show signal, sometimes no signal - either way I get no text/data/calls. Im running WP7 and CM7 on an HD2, but my friends with tmobile experience similar problems here. Where exactly are you located? I am near the corner of archer and 13th st. and have no signal right now. I chatted with tmobile on friday when my phone was down and they said they were working on a tower. Just got off the chat with them now and they say they see no problems, but have filed a service request.
anap40 said:
Over the past few weeks I have been having similar problems in gainesville. It was pretty bad, I had no service for almost 24 hours on friday/saturday, the 25th and 26th I think. The phone will sometimes show signal, sometimes no signal - either way I get no text/data/calls. Im running WP7 and CM7 on an HD2, but my friends with tmobile experience similar problems here. Where exactly are you located? I am near the corner of archer and 13th st. and have no signal right now. I chatted with tmobile on friday when my phone was down and they said they were working on a tower. Just got off the chat with them now and they say they see no problems, but have filed a service request.
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I'm on the corner of 13th and University. Yes, the same was for me on Saturday it was completely gone all morning. It came back really well on Saturday night but now its completely intermittent. I've tried reverting radios, and now I am even running Froyo to see if that was the issue. It relieves me its not my radio though if its just one of the towers here, but I'll try and talk to someone who has T-Mobile. It's terrible though
inaety said:
Can I just flash it like normal even though its a downgrade?
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You will be fine downgrading through normal flash means. I have downgraded before after trying the 5.12 radio for a day.
I noticed a huge difference when going from cm7 nightleys w/5.12 to stock 2.3.3...no drop anything
also, if your connection is slow, check to see if you hit the data cap...f'ers got me last month with over 5gb dled... they just slow your connection speed
Maybe I did, I have been using my phone more often with Gingerbread and such coming out/end of the month. How did you check your cap?
Also keep in mind this can be due to t-mobile messing with the network whether is be upgrades or maintenance I dunno, although I haven't heard of it going down for periods of time that long before.
I just had a long chat with a T-Mobile rep.
She had me turn off my phone and did a hard reset on her side of things that seemed to have cured the problem for now. Only 2G would connect, however. I asked her why this would happen and she proposed "weather fluctuation" and that a hard reset can be achieved by letting the phone sit over night without a sim card in it......
I still believe my problem is going to persist, but hopefully this can help anyone. I am gonna jump back up to the OTA too (sitting on froyo during this).
inaety said:
I just had a long chat with a T-Mobile rep.
She had me turn off my phone and did a hard reset on her side of things that seemed to have cured the problem for now. Only 2G would connect, however. I asked her why this would happen and she proposed "weather fluctuation" and that a hard reset can be achieved by letting the phone sit over night without a sim card in it......
I still believe my problem is going to persist, but hopefully this can help anyone. I am gonna jump back up to the OTA too (sitting on froyo during this).
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They tired to have me do this - apparently they are just trying to get your phone to connect to another tower. It didn't work for me, I guess there are no other towers my phone could reach. I bet your only getting 2g b/c you are connecting to a tower that is working but further away so you get weaker signal.
anap40 said:
They tired to have me do this - apparently they are just trying to get your phone to connect to another tower. It didn't work for me, I guess there are no other towers my phone could reach. I bet your only getting 2g b/c you are connecting to a tower that is working but further away so you get weaker signal.
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Though that would make sense, it seems like whenever I don't have data, I also don't have voice/text. Which doesn't make sense to me. I can imagine having voice/text and no data. But it either all seems to work or all doesn't. I'm still up though
EDIT: Lost it again. What's going on T-Mobile?
inaety said:
Though that would make sense, it seems like whenever I don't have data, I also don't have voice/text. Which doesn't make sense to me. I can imagine having voice/text and no data. But it either all seems to work or all doesn't. I'm still up though
EDIT: Lost it again. What's going on T-Mobile?
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Still out for me this morning - Im going to be sure i get a big discount on my bill after this, once I am able to call them up and talk to someone
The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.
Applehater87 said:
The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.
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I'm having the exact same issue since switching to to the 4G LTE micro sim. It only seems to happen on mine when I'm connected to Wifi though. I get the red triangle intermittently. This never happened to me until I went from the old sim to the new one. Can't find anything on it yet.
same thing
The same thing is happening to me here as well but using a Net10 LTE sim card (same as straight talk basically). I notice it the most after I complete a phone call. It takes a minute or two to regain service again. This is really annoying. Would like to see a solution to this problem.
So I worked with Straight Talk support for about 5 days, back and forth, bounced to several reps throughout and nothing substantial has come of it. It seems a little better after they made "adjustments" to my account as they put it, but I still get disconnected from mobile data when on wifi.
Don't get me wrong, their support people were very responsive and seemed to genuinely want to help me, but in the end they said "your ticket has been open for more than 24 hours so it has been closed. If you continue to have issues please open a new ticket." Anyone else have any luck on this?
I also was having this problem found that if you edit existing att apn (phone needs to be rooted)with sqlite editor it seems to work fine.
tether also works fine this way.I am still not able to get lte to work with straight talk even with new sim.
Just to follow up. As usual, it seems with ST support, one rep tells me they have some things they can try once I call back on another line and then I get a new rep who says nothing can be done until 10 people complain about the exact same issue I'm having. I'm assured this is an isolated incident...
I went ahead and purchased a new SIM card (looks different than the first LTE card I had) in case I had a faulty SIM. Worked flawlessly for a day and now it's back to the same issue of cutting out completely throughout the day.
same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...
htchd2fix said:
same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...
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Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.
pentjaksilat8 said:
Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.
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Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi
metalmike6 said:
Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi
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I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.
pentjaksilat8 said:
I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.
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Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.
skeevydude said:
Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.
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For the time being, I just switched to Aio and so far so good with LTE coverage and no disconnecting issues. If they return I'll try different radios as you suggested.
So I've been with Aio for about a week now and everything is working great (knock on wood). I've had 2 mobile data drops at work with Wifi turned on, but they only lasted for a second and I do have really bad reception here inside the building. Outside of that no issues at all so far. I'll update if anything changes.
Anyone have a fix for this? On Verizon and after almost 4 weeks I have lost my cellular service and data. I noticed when I went to check up on my phone right now that it was finishing a boot-up screen and then never had any bars at the top. Dug deeper and found no service at all. Wiped dalvik and cache and seemed to be bars for under a second and then gone. I am on sensei kernel and am thinking about doing a factory reset and reverting to stock kernel. But I really don't want to lose the benefits it came with.
rmx36 said:
Anyone have a fix for this? On Verizon and after almost 4 weeks I have lost my cellular service and data. I noticed when I went to check up on my phone right now that it was finishing a boot-up screen and then never had any bars at the top. Dug deeper and found no service at all. Wiped dalvik and cache and seemed to be bars for under a second and then gone. I am on sensei kernel and am thinking about doing a factory reset and reverting to stock kernel. But I really don't want to lose the benefits it came with.
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Well, this is odd. After a month of perfect service, I suddenly cannot get LTE, only 3G. Even nandroids of prior ROM's will not boot into LTE. Is VZW LTE down or should I do a total clean reformat? i do have factory images and everything is backed up. Just a pain.
Very strange. I was flashing various ROM's (CM 12 based - am testing for someone) and at one point pulled out SIM and replaced it. I checked to make sure it is seated right since then. Again, no longer get LTE.
Was on Sensei kernel as well. Let me try flashing stock kernel from ROM first. EDIT: NOPE! Flashing the stock kernel from the ROM did not do it. Looks like total reformat/flash is next!
markwebb said:
Well, this is odd. After a month of perfect service, I suddenly cannot get LTE, only 3G. Even nandroids of prior ROM's will not boot into LTE. Is VZW LTE down or should I do a total clean reformat? i do have factory images and everything is backed up. Just a pain.
Very strange. I was flashing various ROM's (CM 12 based - am testing for someone) and at one point pulled out SIM and replaced it. I checked to make sure it is seated right since then. Again, no longer get LTE.
Was on Sensei kernel as well. Let me try flashing stock kernel from ROM first.
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I just got my Nexus 6 and I am also on Verizon and had the cell coverage drop too. I backed up my apps with titanium backup and did a factory reset and signal came back. I only had it for a day and went to Canada and on my way back to the US I noticed the cell bars were gone. I was just rooted and boot loader unlocked and otherwise stock. I read online that others had this issue when they got to places in the US that had little or no signal. I also noticed that under cellular network settings it loads up with Global under the preferred network type even though it has an option for "LTE (recommended)" and if you choose LTE, global is never an option again until you do a factory reset and it loads with it pre selected. With global selected it works perfectly with calls and LTE, so not sure what that means or if my selecting LTE made it drop the signal after going back from Canada.
Yep, total flash of factory image fixed it. Sigh. Early enough in the day for me to get everything set up again.
Same. About to do it too... I've done too many factory resets with this already. Kind of annoying.
I am in the same boat. Had no problems until I flashed bliss 1.5 then was stuck on 3g. Tried a clean flash of Slim and still stuck on 3g. I will try a stock rom but I am not very hopeful at this point. It's looking a like a reformat here as well :/
Ended up having to format everything and start from scratch again. I'm running a stock ROM now and in weary to try another cm ROM
Don't know if it'll help, but try LTE Discovery app in the Play Store. I use it from time to time to reset my data connection.
Having the same issue, running CM12 daily, have been for a week or so. Midday today it drops LTE, 3g data was working, then a few minutes later to no data. I didn't change anything, nothing new installed. I did reboot the phone at some point before this but that is all...
My only fix was to backup via trwp, restore stock rom, factory reset, reboot & let sim activate, then restore cm12 via twrp... it's a 20-30 min fix all said and done.... pita
Maybe its something Verizon is doing, because I didn't change anything and then next thing you know no data. I hope it's a simple fix for CM12 but I see this popping up more the last few days. Hopefully someone will figure it out. I like CM and prefer it over stock but I am not going to do this multiple times a day just to keep CM...
lohonda said:
...and if you choose LTE, global is never an option again until you do a factory reset and it loads with it pre selected.
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I just checked and global is still an option for me. I've bounced back and forth, looking to see if anything changes..
Same thing has happened to me last night, lost connection to VZW cell and data. Looking at the field test menus, it seems like the SIM/device understand GSM but NOT CDMA anymore. So I believe the issue has something to do with that. Tried everything, but will nuke and repave most likely....also lost Global as well. and LTE Discovery shows GSM stuff nothing for CDMA
Tried the SIM in another device and it works so its not the SIM.
OK I tried a world of things to recover like some of you may have....its something in Userdata because if I flash everything but userdata it wont work. I am going to try and recover from the backup I had before this happened to see if that works....otherwise rebuild from scratch
will post back
UPDATE: So restoring a backup seems to be ok once you get the SIM back.
Having the same issue over here as well... After a month or AI of having the 6, now I randomly drop service where I would normally have full LTE. I almost NEVER get LTE now and am at most on H with a couple bars then it drops out again. Have also.noticed WiFi connection is very shakey.
Any one find a fix?
I had an issue where i couldnt get my phone to connect any network. Took me long rime to realise, that entering my PIN-number too fast caused the issue xD it unlocked the sim, but didnt let me connect any network... Dunno if this helps anyone, but definetly the most cryptic issue I've ever had.
th3g0d said:
I had an issue where i couldnt get my phone to connect any network. Took me long rime to realise, that entering my PIN-number too fast caused the issue xD it unlocked the sim, but didnt let me connect any network... Dunno if this helps anyone, but definetly the most cryptic issue I've ever had.
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Troubleshooting my wife's N6 here. Your PIN issue doesn't make sense to me because the phone should be connected to the carrier when locked. Are you talking about WiFi? Because that should be connected too when locked unless settings have been changed from their default (ie, turn off wifi when locked/asleep or something)
quidpro said:
Troubleshooting my wife's N6 here. Your PIN issue doesn't make sense to me because the phone should be connected to the carrier when locked. Are you talking about WiFi? Because that should be connected too when locked unless settings have been changed from their default (ie, turn off wifi when locked/asleep or something)
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I'm talking when you turn on your phone and it asks for pin number to unlock your sim. Some how it seems that if you enter your pin too fast, it bugs the phones radio somehow and you can't connect to your carrier but if you wait like 5sec before entering the pin, it connects to the carrier and the (!) Mark goes away. Try rebooting the phone and see if it helps? Even I think its a weird issue
Edit: OK, just pinpointed MY issue. I have to wait for the "no service" text to change into "emergency calls only" before entering my pin or I don't have any service just the exclamation mark :/
th3g0d said:
I'm talking when you turn on your phone and it asks for pin number to unlock your sim. Some how it seems that if you enter your pin too fast, it bugs the phones radio somehow and you can't connect to your carrier but if you wait like 5sec before entering the pin, it connects to the carrier and the (!) Mark goes away. Try rebooting the phone and see if it helps? Even I think its a weird issue
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Thanks. I told her about it and she will give it a try, or just remove the pin altogether as a test. It is a weird issue. She is missing important calls from her elderly parents at night and it is rather frustrating. Turning wifi off also seems like a bad fix.
Today my Nexus will only get 3G and says "000000" in the settings instead of Verizon. What could be the problem?
TIA
Xirix12 said:
Today my Nexus will only get 3G and says "000000" in the settings instead of Verizon. What could be the problem?
TIA
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I had the same issue trying blisspop, got a roaming notification, and could only get 3g after turning on data roaming. The only way to get LTE back was to flash a stock based rom, I used cleanrom, then I was able to go back to liquidsmooth. I tried going straight from blisspop to liquid while having the issue and same issue.
I did manage to try bliss one more time, and it worked..until I rebooted and same issue again. So back to cleanrom then to liquid..ugh
Thanks for the reply. Same thing. I just did what you mentioned. I had LTE working and on Blisspop. I then rebooted to install some navbar mods and bam lost LTE and got the "000000" instead of VZW.
Xirix12 said:
Thanks for the reply. Same thing. I just did what you mentioned. I had LTE working and on Blisspop. I then rebooted to install some navbar mods and bam lost LTE and got the "000000" instead of VZW.
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Having weird issues where I am suddenly only able to get LTE on stock (cleanrom) based roms as well. Never had an issue on any rom previously. Weird.
Ok, so I just went from CleanROM to MeanPop rebooted and lost LTE and was only on 3G. Then from CleanROM to Chroma rebooted and lost signal entirely. I am not on Liquidsmooth from CleanROM and I have rebooted and still have LTE signal.
akellar said:
Having weird issues where I am suddenly only able to get LTE on stock (cleanrom) based roms as well. Never had an issue on any rom previously. Weird.
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I am also having issues with Verizon as well, It started happening yesterday around 10am. I was on Puritan ROM, I switched to Chroma, Temasek, Euphoria and having the same issues where it's either 3G or the bar with an exclamation point. I flash Clean Rom and Sinless and I am able to get LTE again. Has anyone found a solution cause I would like to go back to Euphoria or other ROMS? Thanks
Can't even get LTE with Clean ROM anymore. After further testing, I put the phone on airplane mode for like 10 seconds and was able to get back LTE. This whole thing is just so weird
Yeah it's very odd, tried a few more times myself, and both times when I got LTE on bliss, a reboot would instantly kill it and it would go back to the data roaming 000000 issue, and 3g only. Tried the fastboot oem config carrier vzw command, flashing the zip, nothing had any effect.
I always have to go back to cleanrom to get LTE back. A couple times, when cleanrom was installed, it didn't give LTE right away, but I changed from global to LTE, toggled airplane mode and LTE was back. I tried going directly from Bliss to Liquid again, but it's like LTE must be working before it will work on liquid, even from a nandroid backup.
braxync said:
Yeah it's very odd, tried a few more times myself, and both times when I got LTE on bliss, a reboot would instantly kill it and it would go back to the data roaming 000000 issue, and 3g only. Tried the fastboot oem config carrier vzw command, flashing the zip, nothing had any effect.
I always have to go back to cleanrom to get LTE back. A couple times, when cleanrom was installed, it didn't give LTE right away, but I changed from global to LTE, toggled airplane mode and LTE was back. I tried going directly from Bliss to Liquid again, but it's like LTE must be working before it will work on liquid, even from a nandroid backup.
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yup I was desperate too and tried the fast boot oem config carrier VZW command, flashing the zip, to no effect as well. Since I am under no contract I might as well go to Tmobile. Have you tried Sinless?
I haven't tried sinless, but maybe I'll check it out and see what happens... Hope someone figures it out soon as I'd like to try other roms, but need to keep LTE.
braxync said:
I haven't tried sinless, but maybe I'll check it out and see what happens... Hope someone figures it out soon as I'd like to try other roms, but need to keep LTE.
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Well, if anything changes please keep me posted. Thanks for your input
this is a known issue for just about all roms except stock based.
the_rooter said:
this is a known issue for just about all roms except stock based.
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Click to collapse
I know, but everything was going well. In the past I had flashed DU, Tamasek, Chroma and purity without an issue. The LTE bar and signal was always consistent, but starting yesterday things went sour. I even tried flashing old versions of my previous ROMS and I am still seeing no LTE. It's so weird that out of the blue a few people just lost LTE on verizon. Clean ROM still an awesome ROM so no issues for me but it was nice to try other builds.
Damon13 said:
I know, but everything was going well. In the past I had flashed DU, Tamasek, Chroma and purity without an issue. The LTE bar and signal was always consistent, but starting yesterday things went sour. I even tried flashing old versions of my previous ROMS and I am still seeing no LTE. It's so weird that out of the blue a few people just lost LTE on verizon. Clean ROM still an awesome ROM so no issues for me but it was nice to try other builds.
Click to expand...
Click to collapse
i am on pureandroid made by the same developer of cleanrom
Works great with xposed
the_rooter said:
i am on pureandroid made by the same developer of cleanrom
Works great with xposed
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Click to collapse
Great! Will give it a try!
I had to switch to MeanPop to get LTE back. Does anyone know the technical reasons this stopped working?
fucheeno said:
I had to switch to MeanPop to get LTE back. Does anyone know the technical reasons this stopped working?
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From my understanding a few ROMS used a certain commit that dealt with Verizons APN's setting and It didn't play nice with VZ. Chroma is up and running.
Made a thread about this about a month ago. It was a PIA. Verizon does not recognize this phone as a compatible phone with their network. I went from a working phone for 2.5 months to not being able to get service. Was on the phone over a couple days trying to go through with tech on making it work. I had intermittent 3G, ! in navigation bar, and many other problems. I finally spoke to a guy in tech and he told me that the phone kept being registered in Verizon's network as incompatible and consequently being stolen. He finally got it rolling again and haven't had too many problems, but he said that it could easily happen again and to have a back-up Verizon phone to switch the sim card into when calling tech support. Since then it has been fine, but I did have 3G for a day. I did reboots and backup restore, etc...None of it was an immediate fix. I just waited till the next day and when I looked at my phone LTE was back. d
ame29 said:
Made a thread about this about a month ago. It was a PIA. Verizon does not recognize this phone as a compatible phone with their network. I went from a working phone for 2.5 months to not being able to get service. Was on the phone over a couple days trying to go through with tech on making it work. I had intermittent 3G, ! in navigation bar, and many other problems. I finally spoke to a guy in tech and he told me that the phone kept being registered in Verizon's network as incompatible and consequently being stolen. He finally got it rolling again and haven't had too many problems, but he said that it could easily happen again and to have a back-up Verizon phone to switch the sim card into when calling tech support. Since then it has been fine, but I did have 3G for a day. I did reboots and backup restore, etc...None of it was an immediate fix. I just waited till the next day and when I looked at my phone LTE was back. d
Click to expand...
Click to collapse
Has nothing to do with this issue
Sent from my Nexus 6 using XDA Free mobile app
I'm beginning to think that this may be on Verizon's end because I can't get LTE back on any ROM. Mabey because if the official release of nexus 6 on their network.
Just to update everyone. I just went from Liquidsmooth to Chroma without going to Stock based ROM and was able to get LTE. The first time I rebooted it took some time, but I have rebooted twice and have not lost LTE. Hoping it stays that way. This is using Chroma's latest update 3.2.15 r2
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Morpherios said:
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Click to expand...
Click to collapse
Try to unlock bootloader, install TWRP, root the stock rom, then install lastest bootloader (v72.03) and latest radio (v05.45):
https://forum.xda-developers.com/ne...-nexus-6-recovery-flashable-fastboot-t3066052
Use WUG Fresh NRT tool to accomplish above when hooked to Windows PC via microUSB in 2.0 USB port with correct Windows drivers installed (OK for ADB): https://forum.xda-developers.com/showthread.php?t=1766475
HueyT said:
Try to unlock bootloader, install TWRP, root the stock rom, then install lastest bootloader (v72.03) and latest radio (v05.45):
https://forum.xda-developers.com/ne...-nexus-6-recovery-flashable-fastboot-t3066052
Use WUG Fresh NRT tool to accomplish above when hooked to Windows PC via microUSB in 2.0 USB port with correct Windows drivers installed (OK for ADB): https://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
I'm already unlocked, rooted, TWRP'd and using the PureNexus that came out end of april (I haven't flashed the one in may yet). I believe I'm also currently using the latest radio and latest bootloader.
Edit - I actually was not on the most recent radio, but I did flash that, no change.
The volte provisioned flag turned on in the testing menu? I have a setting for enhanced 4g lte mode in my settings, wireless networks/more/cellular networks settings. Did they remove the advanced calling from your account? Just throwing some things out there.
Morpherios said:
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Click to expand...
Click to collapse
The tech may not be wrong as Verizon uses band 13 as their main LTE band and ATT uses band 17
http://www.phonearena.com/news/Chea...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Morpherios said:
Hell of a story, I apologize in advance for the length, but maybe it'll be intriguing to some of you. Pure Nexus rom as of i think april 23rd?
I have a Nexus 6 that I bought 2 years ago in April on Verizon (purchased from verizon). My contract ran out April 27th, went to AT&T with my girlfriend because I was going to get on her plan to save money on our phone bills. Ported over the number to my N6 fine. But I noticed I only got an H+ symbol, no LTE. I asked the guy if that was normal, he said yes. I got data and could make calls so I figured it was fine. Did some speed tests, 2 mb/down at best. My GF was getting 15-20 in the same spot on her Galaxy S7.
Long part of this story short, the tech they put me on the phone with said it was due to it being a Verizon variant and was not capable of full LTE speeds on AT&T. I went to the Verizon store and asked if they could put me back under Verizon after explaining the problem. He said sure, and then worked up pricing to have my GF switch to Verizon with me instead, and to get a Pixel XL.
So far so good, they had to do a temporary number for me because there's issues porting a number twice in a 24 hour span, but they cleared it up, got my real number ported, happy camper, good speeds. Except this one issue.
Now when I'm on the phone (actual phone call), my data drops. The LTE signal actually disappears, and nothing displays except signal bars. As soon as the phone call is over, it comes back. I never had the problem before this whole back and forth mess. I can't seem to figure out any options to make it not do this. I was thinking about reflashing my rom in case that would help, maybe something got messed up in the switch back and forth to GSM and then back to CDMA?
Click to expand...
Click to collapse
In others countries we don't get the same bands management, then I can't say anything about LTE.
But I'm on PureNexus 7.1.1 and I get the same "issue" about network droppin when calling. When the call starts, my phone turns into don't disturb-mode and recover the network only when the phone call ends.. It doesn't really cut my network connection, but it looks like. It may be rom settings.
However I don't care as long as everything works good, it's just an icon. (how a phone call can be done while network is shutted off ^^)
When I was on the stock ROM, this autumn, 7.1 version of Android did the same thing, loosing data connection while being still connected to the network (but at anytime not just phonecalls). Finding it back some minutes later. That was fixed with 7.1.1. Stock.
Hope that might help you (looks not ) if it's the same problem. May be give an eye to the Rom settings..
Have you tried if your device do the same thing with an another Rom ? (stock for example)
Larzzzz82 said:
The volte provisioned flag turned on in the testing menu? I have a setting for enhanced 4g lte mode in my settings, wireless networks/more/cellular networks settings. Did they remove the advanced calling from your account? Just throwing some things out there.
Click to expand...
Click to collapse
I knew something looked like it was missing. I don't have any enhanced 4g LTE settings in that section. Normally there's a tick box to turn it on there. It's missing. Is that due to them not having it turned on in my account?
Also for everyone else, this problem only started when I tried the whole at&t switch. I was on this rom when I switched and it worked fine before then. I didn't factory reset since then though, wondering if I need to try that.
zelendel said:
The tech may not be wrong as Verizon uses band 13 as their main LTE band and ATT uses band 17
http://www.phonearena.com/news/Chea...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Click to expand...
Click to collapse
The tech is definitely wrong; since it's a Nexus 6 (presumably XT1103) it has all the possible LTE bands used in the US. There should not have been any issue when switching. I had something similar happen to me, when I just switched to verizon and did the "reset network settings" button, it screwed up my phone so I couldn't use LTE period, I had to reflash the modem in order to fix it. I know you already said you reflashed the modem, but I'm not sure what to suggest. There is absolutely nothing physically wrong or incapable about your phone, just some config got screwed up somewhere along the way. I'd just try to flash as many things as you're comfortable with without losing your userdata. Like modem, bootloader, etc. until your data comes back. If nothing else, press the network settings reset button and flash the latest modem. Make sure your twrp is up to date as well.
BlockOfDynamite said:
The tech is definitely wrong; since it's a Nexus 6 (presumably XT1103) it has all the possible LTE bands used in the US. There should not have been any issue when switching. I had something similar happen to me, when I just switched to verizon and did the "reset network settings" button, it screwed up my phone so I couldn't use LTE period, I had to reflash the modem in order to fix it. I know you already said you reflashed the modem, but I'm not sure what to suggest. There is absolutely nothing physically wrong or incapable about your phone, just some config got screwed up somewhere along the way. I'd just try to flash as many things as you're comfortable with without losing your userdata. Like modem, bootloader, etc. until your data comes back. If nothing else, press the network settings reset button and flash the latest modem. Make sure your twrp is up to date as well.
Click to expand...
Click to collapse
I think i'm going to reflash my rom today. I did the modem, twrp is up to date, bootloader is fine. I did the reset network settings (I was sure that was going to fix it, no dice). So I'm going to reflash the rom today and see if that fixes it. After that I have no idea what is left to try other than reverting to stock, which I'd like to avoid.
Yes, it is a feature that needs to be added to your account. Go online and check their website or go into the hidden menu and activate it. If it sticks, it's on your account.
I tried the wifi and video calling flags and they didn't stick. Go figure... C'MON big red...
Larzzzz82 said:
Yes, it is a feature that needs to be added to your account. Go online and check their website or go into the hidden menu and activate it. If it sticks, it's on your account.
I tried the wifi and video calling flags and they didn't stick. Go figure... C'MON big red...
Click to expand...
Click to collapse
How do you enter the hidden menu on the n6? I thought I found it but it wasn't working.
.#.#4636#.#. select the phone info tab. In there, there will be either a drop down menu or buttons to tick and they'll change color
Larzzzz82 said:
.#.#4636#.#. select the phone info tab. In there, there will be either a drop down menu or buttons to tick and they'll change color
Click to expand...
Click to collapse
I got in, VoLTE was not ticked. I ticked it. I got the setting for it then in settings. But making a phone call gave me an error. I rebooted, and it's not ticked now. So does that mean I need to call Verizon to have them flag my account?
You need to add it in your account then. Easy enough to do online. You want to, "manage features."
Larzzzz82 said:
You need to add it in your account then. Easy enough to do online. You want to, "manage features."
Click to expand...
Click to collapse
That did the trick. All fixed. Thank you! That was driving me nuts. I never considered the idea that the setting would be turned off . But since I did leave and come back...
Thanks again!
Glad you're all set. ?