[Q] Background data, 802.1x EAP - RAZR i Q&A, Help & Troubleshooting

Hihi,
I've got my phone connected to an 802.1x EAP network at work - all the internet bits seem to be working, except there is no background syncing of data going on.
No blue wifi symbol, stays grey. Syncing works fine on WPA2 and open networks, as well as on mobile data.
I'm guessing its some port being blocked by the corporate network here, but tbh I have no idea why it wouldn't work the same as it does on every other kind of connection.
Any ideas on getting sync to work?

There is a WLAN setting where you can keep the WLAN alive during standby (I am set to German, but you can find it where you see your WLANs using the Menu "button").
Regards,
KalleH

kalleh said:
There is a WLAN setting where you can keep the WLAN alive during standby (I am set to German, but you can find it where you see your WLANs using the Menu "button").
Regards,
KalleH
Click to expand...
Click to collapse
Thanks for the response. Wifi is active and sync is turned on - it's just not synching, even as i'm using the internet i don't receive emails until i manually refresh on this network.

Related

WiFi problems

Hi.
I recently bought my s730. Quite pleased with it, but one thing bothers me.
When i connect to my wlan at home (zyxel_2602hw_d1a WPA-PSK TKIP) i'm able to connect to the router, but I don't seem to be able to get an connection to anywhere outside my own network. I tried using Live Messenger, IE, Opera and Skype, but nothing happens.
When I'm using GPRS or EDGE it all works smoothly.
Any suggestions?
Do you have your connection set to automatic or only through your phone network? I have seen a few problems with that.
Also, double check that you are entering wep or any other security protocol correctly, took my 6 tries before it would work, it looked like it was connected to the network but it really wasnt (just personal experience with this phone.)
10332007 said:
Do you have your connection set to automatic or only through your phone network? I have seen a few problems with that.
Also, double check that you are entering wep or any other security protocol correctly, took my 6 tries before it would work, it looked like it was connected to the network but it really wasnt (just personal experience with this phone.)
Click to expand...
Click to collapse
I do have the connection settings in both IE and Opera set to automatic. I's there somewhere else I have to change settings?
I'm quite sure i typed the password correctly. I also checked the client list on the router and the phone showed up correctly.
Gah, cant remember where I saw it but there was a setting in the phone itself for what to connect to.
Another thing to try under the wifi connection open your saved connection and go into it and see if you have it set to connect to the internet or just to the private network under "network type" in the Wi-Fi sub menu of Wlan settings. Its late and I cant think right, i'll see about checking more into it later...
I solved this problem - change your WLAN security on your WLAN router only on exactly MAC adressee (no any WEP) and your Wings is allowed to connect and all will be OK, work OK - Skype, IE, Opera. Problem was only to find MAC adressee my Wings
Wing + WRT54GL
Hi!
I have an S730 and a Linksys WRT54GL router. I've tried to use wlan with my phone, but it doesn't working. I want to use WPA2 with AES without Radius. Is the WPA shared key (router) same to network key(phone)? without security and encryption, it's working well.. I cannot see any syslog. That could be so easy..
klenovcok said:
I solved this problem - change your WLAN security on your WLAN router only on exactly MAC adressee (no any WEP) and your Wings is allowed to connect and all will be OK, work OK - Skype, IE, Opera. Problem was only to find MAC adressee my Wings
Click to expand...
Click to collapse
I tried removing security for my phone MAC address, but there dosn't seem to be any options on my router allowing this. So I'm still stuck;-/
ksga said:
Hi.
I recently bought my s730. Quite pleased with it, but one thing bothers me.
When i connect to my wlan at home (zyxel_2602hw_d1a WPA-PSK TKIP) i'm able to connect to the router, but I don't seem to be able to get an connection to anywhere outside my own network. I tried using Live Messenger, IE, Opera and Skype, but nothing happens.
When I'm using GPRS or EDGE it all works smoothly.
Any suggestions?
Click to expand...
Click to collapse
Did you check network settings? I mean e.g. if you don't use DHCP server and you didn't fill in right settings phone may connect to network but may not get outside. I know it can look like "lame" question, but sometimes even a master can do a newbie mistake..
ksga said:
I tried removing security for my phone MAC address, but there dosn't seem to be any options on my router allowing this. So I'm still stuck;-/
Click to expand...
Click to collapse
usually it is in section WLAN Advanced setup - WEP Encryption - disable and in WLAN MAC Filters - active + allow asotiation with table of adress your Wings - aply . I have Zyxel Prestige 660HW.
I'm sure that DHCP is active, and that I get an IP.
I tried disabling security on my router, but same problem. Connects to my router, gets an IP but still nothing works
ksga said:
I'm sure that DHCP is active, and that I get an IP.
I tried disabling security on my router, but same problem. Connects to my router, gets an IP but still nothing works
Click to expand...
Click to collapse
Your DNS are also provided automatically? Or could you ping (through some app) to any IP address of any server on the internet? If you succee, then we can look for a mistake with DNS.
Problem solved!!!
Okay. Found the cause for all my sufferings...
Power management. under WLAN-settings i changed power setting from power save mode to best performance...
thanks for all the help. hope next time I have a better question
wifi problem
hello everybody,i have tried several times to connect to my router at home but no chance at the end i got this warning saying:
cannot log on to the wireless network this network requires a personel certificate to positively identify you.

Email Sync over WiFi/GPRS strange issue/experience

Hi all,
Got a stange issue. I have the MDAcIV (basically a diamond) on the UK T-Mobile contract.
I've setup my Gmail account to send/retrieve and over wifi it works perfectly, however if I disable my wifi connection, I expect the email to sync over GPRS, but I keep getting a sync error saying check your connections etc.
Anyway checked all my connections and it works fine over GPRS in browser, weather, and any other app requiring internet connection, just not email.
Gone through the email settings and under advanced server settings, under Network Connection it's set to "The Internet".
If I change this to "T-Mobile Internet", and then try to sync with wifi OFF, the GPRS kicks in and starts syncing.
I then stopped the GPRS connection, switched on wifi, and tried to sync again, but instead of using the connected wifi, it starts a GPRS connection.
Strange!
So in summary:
Network Connection: The Internet
WiFi OFF
GPRS ON
Sync fails over GPRS​
Network Connection: T-Mobile Internet
WiFi ON
GPRS OFF
Syncs over GPRS instead of existing wifi connection​
Anyone else have similar experience?
Thanks
I got a similar one:
I'm using Active Sync via HSDPA/GPRS to get my mails pushed (Exchange 2007 Server). Works like a charm and never have problems with it; used it for years with other WiMo devices.
Now, since I have my diamond (MDAc4 also) I can finally use WiFi, too. What I now experience is:
When I turn on Wifi, my cellular connection (HSDPA) stays active and when I turn it off manually via the comm manager it also turns off "PushMail" in comm manager. That basically sets active sync to "manual" instead of "when items arrive".
Though I am able to turn on push mail in comm manager again, as soon as an email arrives it starts to connect HSDPA again.
So basically I can not use wifi to save some MB of my data plan when I want to continue to get my emails. And this really sucks...
Only thing I can set up in the advanced connections in Active Sync is "Connection" where my only option is "Internet" -.- Meaning I can not differ between cellular and wifi. It kinda has to use the cellular connection...
long story short, dunno if that helps you with your problem now, sorry; but if anyone understands what I am talking about right here, maybe send me a pm or something, if you know how to fix that.
Network Connection: T-Mobile Internet
WiFi ON
GPRS OFF
Syncs over GPRS instead of existing wifi connection
Click to expand...
Click to collapse
Definitely had this happen a fair few times, with the gprs failing to connect once or twice, and I've seen it on most of the roms.
I think WM doesn't set it's connection type correctly, so we don't get the seamless "use the best/cheapest/fastest connection available"
In fact, anyone know of any app that would just do that? As in try to connect to unsecured or secured wifi, followed by 3G/HSDPA, followed by GPRS?
patelr said:
Network Connection: The Internet
WiFi OFF
GPRS ON
Sync fails over GPRS​
Network Connection: T-Mobile Internet
WiFi ON
GPRS OFF
Syncs over GPRS instead of existing wifi connection​
Anyone else have similar experience?
Click to expand...
Click to collapse
I have exactly the same problem. If I want to get my e-mail the account setting has to be "T-Mobile Internet" unless I'm using wi-fi in which case I have to switch it to be "The Internet". Anyone know of a solution?
Is it possible that T-mobile are forcing you to use your Data connection rather than free Wifi ?
Hmmm nerf maybe?
TJ72 said:
Is it possible that T-mobile are forcing you to use your Data connection rather than free Wifi ?
Hmmm nerf maybe?
Click to expand...
Click to collapse
Thanks for the reply. It could be but the phone doesn't even attempt to connect to mobile data it just pops up an error to say it can't connect with the existing data settings. Its not a T-mobile supplied handset although it did configure itself to use T-Mobile when I first put the SIM in.
Solution
After research and research I´ve finally found a solution. I´ll post some pictures of my settings so you can see yourself what you have to do.
The clou is to have only 1 connection for Wifi and GPRS/3G. WM now firstly checks if there is a Wifi connection and if not, it will connect to GPRS.
Got It
Just untick the box that says "This network uses a proxy server to connect to the internet" in the manage t-mobile Internet connections app.
Now works over Wifi if available, if not uses GPRS/3G

[help please] No internet connection over W-Lan

I can connect to my W-Lan, but the internet connection isnt shared. Cant load anything on browser, mail, wheater... My roommates use our w-lan for internet with their xda´s and notebooks, just my diamond isnt working. If it is connected over active sync i get internet, just dont want to use the cable all the time. Any suggestion? Thanks for even reading this!
i tried:
radio: original and 1.00.25.05
ROM: 1.93.407.1 and bElite 0.98
Michael
Any suggestions?
is your wi-fi on? do you see any netwrok under wi-fi?
nuj244 said:
is your wi-fi on? do you see any netwrok under wi-fi?
Click to expand...
Click to collapse
And what is your power setting under settings/connection/ wireless network?
If it's set for best battery set it to best performance and try.
Im already connected over wifi. Signal stength is fine. I just cant use the internet over that connection.
ql-mix said:
Im already connected over wifi. Signal stength is fine. I just cant use the internet over that connection.
Click to expand...
Click to collapse
I've seen sometimes that even if your settings are fine it doesn't connect to
internet with power in battery best. Don't ask me why.
What are your settings under connections? Internet or work and so on?
halloj said:
I've seen sometimes that even if your settings are fine it doesn't connect to
internet with power in battery best. Don't ask me why.
What are your settings under connections? Internet or work and so on?
Click to expand...
Click to collapse
I'm pretty sure it's due to lack of assignment of DNS servers from the Acesspoint you are connecting to.
You should try to manually setup DNS servers for the connection. There are plenty of free ones, google it.
battery setting: tried best performance, no difference
Internet or work: tried both with same result
DNS: changed setting on wifi adapter: dns: 208.67.222.222 alt dns: 208.67.220.220, still no internet for me
What should i try now?
Still didnt get it to work, please suggest me something.
ql-mix said:
Still didnt get it to work, please suggest me something.
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Click to collapse
I also had trouble using WLAN. In the end it seems, that the wlan connection was not the preferred routing, and nearly all data still flowed over the mobile connection. When using WLAN I always have to terminate any existing mobile data connections (Tap on the icons on the top, then on the data connection-type icon, e.g. stylized G for GPRS and then disconnect in the pop-up).
The weird thing is, that not all data went over mobile. DNS-Requests where sent over WLAN, but connections to webservers where routed over the mobile connection. Seems to me like a bug, as you would normally expect that all traffic is routed over the wlan once a connection is up an running.
Magnus
What is the standard of your W-LAN? Is it 802.11b? Mine does not work with 802.11b but is working fine with 802.11g.
Wo use just WEP. The router cant do more.
I dont use any mobilde data connection, way to expensive with my provider.

3G/GPRS instead of Wifi/Wlan

Hello,
I have an problem. When i'm connected to Wifi and launch Opera, weather update or anything else which uses internet. The diamond makes connection with the 3G/GPRS network. The wifi is being ignored or something.
I thougt that i had seen this problem before on this forum, but i searched and can't find it anymore.
Does anybody know an solution or knows where i can find one?
Grtz
You can set network priority up somewhere, i'd be of more help but i don't remember where this is in settings
I have also been looking for a solution to set network priority as wlan first but cant find where to..
ident
I've been reading this site a fair old bit recently! First time i've been influenced to post though. I'd also love a solution to this. Does anyone know how to change priority settings? I swear i'd turned GPRS off, but whenever I check the weather or internet, it connects, sometimes even when I have a wi-fi connection active.
I wish to only use my Diamond with the wi-fi, don't want to get raped on the data charges. Any help would be greatly appreciated Thanks.
Hesky87 said:
I've been reading this site a fair old bit recently! First time i've been influenced to post though. I'd also love a solution to this. Does anyone know how to change priority settings? I swear i'd turned GPRS off, but whenever I check the weather or internet, it connects, sometimes even when I have a wi-fi connection active.
I wish to only use my Diamond with the wi-fi, don't want to get raped on the data charges. Any help would be greatly appreciated Thanks.
Click to expand...
Click to collapse
That's the exact issue i have! Its bloody anoying!
how about using NoData or from Advance configuration utilities in comm manager actually disabling all other connections ? i've been confronted with the same problem many times and rather use the available Wi-Fi over the mobile internet connections, so that helped me
That's not good enough for me. I have a databundle so when i'm not at home i wanna use that internet. But when i'm at home i want wifi!
I think i found the problem. When you make a connection with a wifi network you can choose between "internet" and "work". When you choose internet there's nothing wrong. When you choose work it doesn't make some kind of internet connection so programs fall back to the gprs.
I'm having the same problems. I'm having a data subscription so don't want to disable it in total. What I tried was go to wifi settings --> network adapters. Selected internet from the drop down box on top (work was default for me). But Opera still connects through 3G or G. What settings did you change exactly Rik_X?
The settings that i changed is when you make a new wifi connection it asks if you want to connect as 'internet' or 'work'. You have to choose work.
With wifi networks allready configured you have to do the following:
Go to comm manager --> turn on WLAN and let it connect to the network --> then push settings --> Wireless LAN. Then go to Networkcards (in dutch its netwerkkaarten) (its under the SSID)
Then click on the connected network and change work into internet. Accept the setting and with a reconnect its works (for me)
Good luck
Rik_X said:
The settings that i changed is when you make a new wifi connection it asks if you want to connect as 'internet' or 'work'. You have to choose work.
With wifi networks allready configured you have to do the following:
Go to comm manager --> turn on WLAN and let it connect to the network --> then push settings --> Wireless LAN. Then go to Networkcards (in dutch its netwerkkaarten) (its under the SSID)
Then click on the connected network and change work into internet. Accept the setting and with a reconnect its works (for me)
Good luck
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Click to collapse
Dank je! This worked for me.
Moderators are working with the same

Connection problems 3G/Wifi

Hi guys!
I have a Touch Diamond 2. It's great and certainly an upgrade from my Touch Cruise!
I have a strange problem though. Whenever I try to connect through 3G (T-Mobile Netherlands), immediatly after it makes the connection, it gives the dialog 'cannot connect etc'. 3G is truly connected but no data is coming in.
Now I have found where the problem lies, sort of. 3G works fine when I don't configure my home Wifi connection. Whenever I configure that, 3G stops working. It doesn't matter if Wifi is turned on or off. 3G does have a dynamic ip, where my Wifi connection requires a static IP. But I make all these settings in the Wifi part of the configuration screen, the IP details are under the 802.11 b/g network card.
This used to work flawlessy on my Cruise. Anyone have a solution? Thanks!
good morning. as you are with tmobile i'd suggest you are having the same problems as me with tmobile uk. for some reason tmobile sets up a proxy server in your 3g data connection setup, this caused huge problems for me but clearing it solved them all.
try this first and see how you go.
Possible, but where exactly do I change the proxy settings of the 3G connection?
BeQuietAndDrive said:
Possible, but where exactly do I change the proxy settings of the 3G connection?
Click to expand...
Click to collapse
Hey that's a coincidence, just read the same question at GoT
I have similar problems.
Now and than my HSDPA connection works good, but at some moment I just can't reach any website.
Disconnecting and reconnecting to HSDPA sometimes helps, and sometimes I just have to wait a few minutes and than it works again.
I also tried another DNS (OpenDNS) but it doesn't solve the problem,
Proxy settings can be found at (I assume your dutch):
Instellingen> Meer> Verbindingen> Verbindingen> Mijn proxyserver instellen
At my TD2 is no proxy set, so thats not the cause.
Hope sombody else can help!
Do you have a static IP for WIFI as well? I kinda found out that setting WIFI on dynamic IP solves the 3G problem, so somehow they must be connected. But this should be able to work, it's almost as if 3G 'takes over' the static IP from the WIFI settings, but the connection settings from my 3G are offcourse set to dynamic.
I had exactly the same problem with my D2. I also had it on my Cruise with the later ROMs. The official HTC 6.1 ROM did not have this problem.
I experience it when I set up my wifi 802.11b/g network card in the phone to have a static IP address and set the default gateway. If I use DHCP there is no problem.
Setting the wifi card up on the phone DEFINITELY screws up the cellular data connection.
BeQuietAndDrive said:
Do you have a static IP for WIFI as well? I kinda found out that setting WIFI on dynamic IP solves the 3G problem, so somehow they must be connected. But this should be able to work, it's almost as if 3G 'takes over' the static IP from the WIFI settings, but the connection settings from my 3G are offcourse set to dynamic.
Click to expand...
Click to collapse
I use a dynamic IP, for me it doesn't work.
With my dear old Wizard (MDA Vario) I had no problem at all with the same settings!
yup thought i was the only one with this problem need a fix for it soon man otherwise we are gettin bumped for not havin the settings coz we on t-mobile
I solved it temporarily by setting Wifi to dynamic IP, but this prevents me from connecting at work. I'll send HTC an e-mail, let's see if they are willing to hot-fix this one
for me i find that the web sites work but any app that requires to go online ie facebook, msn, sky fire etc jus dont work wen you try to connect online......... stupid t-mobile
My connection problems are gone.
Maybe I (we) encountered hickups with the T-Mobile proxy-server....
maybe You can help me.
I have a MDA V (germany T-Mobile) and i can not connect to my AP here at Home.
I have a ASUS WL500g configured as AP behind my Firewall/Router. All other device in my house, a Laptop, a Netbook and a 'WII' working fine!
All get the IP from the Router, the AP works transparent.
D2 will not connect. The Mac-Address from the D2 is configured in the AP, and i can see the router statuspage and see the MAC of the D2 sometimes in the list. But only as "associated" and never as "associated authorized" as the Laptop here in example:
-------------------------------------------------
Stations List:
-------------
00:23:76:yy:xx:xx associated <-D2
00:1C:BF:yy:xx:xx associated authorized <- Laptop
--------------------------------------------------
I configured a lot in the settings, but i cant get the D2 online with wifi.
Can someone plz help a bit?
-
other question: if i manage the problem some day, is it possible to configure the Networksettings of the D2 device in the way that the device only use USB and te WiFI-Connection to access the internet? I hat it that the device use mobile-internet connection without asking me to do so.
Same problem
BeQuietAndDrive said:
I solved it temporarily by setting Wifi to dynamic IP, but this prevents me from connecting at work. I'll send HTC an e-mail, let's see if they are willing to hot-fix this one
Click to expand...
Click to collapse
I was experiencing the same problem, only with the difference that I am using 3 different Wi-Fi adapter settings every day (for 3 different networks - two with fixed IP and one with DHCP enabled. Most elegant solution that I came up with was a small, but very handy application called "WiFi Profiles". Settings for WiFi adapter are easily changed by choosing a profile that you want to use and applying it. Before you disconnect from WiFi network, you just set adapter to DHCP, and after that your GPRS/3G/HSDPA connection works like a charm. By the way, I am proud owner of Touch HD but I am using Dutty`s Topaz based rom V3.4 XTREME SHIP.

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