Database Develop

POLL: Did you manage to successfully order the Nexus 4 from Google Play on Nov 13th?

So I'm creating this thread to try and determine a percentage value (%) for how many people were actually able to successfully order the new Nexus 4 device on the Launch Date (Nov 13th, 2012) from the Google Play Store.
NOTE: BTW if you picked up your phone from a retail store/t-mobile/O2(UK) etc, then please do not vote, this is for Google Play Store orders only.
If you successfully ordered 1 or more Nexus 4 devices, then click YES.
If you encountered errors/out of stock/coming soon/ or any sort of processing error which resulted in you not managing to order a device. Then, click NO
Thank You

I'm in Toronto, Canada and was unable to order the Nexus 4 from Google Play, due to server errors.
I tried to order from about 11:36am to 12 noon with no success.

I was able to order mine at 8:34 pacific here in Washington state.

I'm in Germany, I managed to get one after a series of errors. I actually thought I hadn't made it also but then saw an email confirmation later.
But it's not been shipped yet.. :crying:
(00:33 UTC-8)

I was able to order one are 1:00PM EST. Was unsuccessful earlier, but kept refreshing and using Page Monitor Chrome extension. Got a 16GB N4 that is scheduled to ship before the week is over.

you should add an option in the poll
"Been through hell trying to order one, but finally got it"

tian105 said:
you should add an option in the poll
"Been through hell trying to order one, but finally got it"
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Click to collapse
lol I hear you, but lucky you did manage to get one. Did you get it ordered on the 13th or today?

Ordered mine at 11:45 am EST. Status says estimated shipping on november
Sent from my Transformer TF101 using xda app-developers app

UKROB86 said:
Did you get it ordered on the 13th or today?
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They had all sold out by the end of the 13th? You couldn't have possible bought one today!

never saw the 'add to cart' button once.. stayed up all night and morning constantly refreshing, including at 8.00am when others said it went live.. uk ... there's some kind of con going on, I couldn't of tried any harder.

supercakefish said:
They had all sold out by the end of the 13th? You couldn't have possible bought one today!
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possible returns/order cancellations?

What's wrong with using this thread? http://forum.xda-developers.com/showthread.php?t=1989161

In UK, there at 8am refreshing until i got the ready for order. Had exactly the same experience as everyone else, errors galore on the order process, tried adding the bumper, the 16gb and 8gb, ended up getting an order for the 8gb and bumper! My credit card shows the amount as pending to come out, and Google wallet says shipping 15th.
Whoop whoop! Come on Google, redeem yourselves with the order process for those who managed to get through the initial mess!
Tapatalked from my GSII

UKROB86 said:
possible returns/order cancellations?
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Well those had dried up waaay before midnight in the UK. So he must be either American or Canadian.

supercakefish said:
Well those had dried up waaay before midnight in the UK. So he must be either American or Canadian.
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Yes thats true I did hear that the UK had Out of Stock signs shown earlier than US/Canada.

Please search before creating a new Thread.
This already exists
http://forum.xda-developers.com/showthread.php?t=1989161
Thread closed

Nexus 4 available today!

Just got an email from Google. The Nexus 4 will be available again today starting at 12PM PST! Hopefully I can get one before this batch sells out again.

efrant said:
From now on, all new threads in the Nexus 4 General section related to shipping, back orders, Google customer service, or ANYTHING else related to ordering/receiving your N4 from the Play Store will be closed without notice. Use the main shipping thread found here, or use one of the existing backorder or country-specific threads.
Thanks for your cooperation.
Click to expand...
Click to collapse

Google limits nexus 4 purchases to 2 AWESOME

http://phandroid.com/2012/11/27/nexus-4-limit-2-units/
A person in the market thread posted his order and it showed he ordered 7 on the 13th he claims that they were for presents but who knows. Anyway after all the high priced ebay items i was hoping there would be a limit and google came through. It seems if you ordered 2 the first round you couldnt order the same variant 8 or 16 from the same account. So a single account could technically order 4 phones. Another article stated that those who ordered more than 2 would only be shipped 2. Has this happened to anyone? Did you really need more than 2? I for one hope a lot over ebayers got their plans foiled with this one.

Too little too late.

If they could get enough stock in the play store none of these greedy sellers would be able to mark up prices so much.
sent via xda premium with nexus 7 while waiting for my back ordered Nexus 4!

efrant said:
From now on, all new threads in the Nexus 4 General section related to shipping, back orders, Google customer service, or ANYTHING else related to ordering/receiving your N4 from the Play Store will be closed without notice. Use the main shipping thread found here, or use one of the existing backorder or country-specific threads.
Thanks for your cooperation.
Click to expand...
Click to collapse
Closed

Bad news for anyone who is waiting for a warranty exchange on their Nexus 4.

As I know there are many of us out there with defective handsets I thought I should pass this on. I originally received my nexus 4 on 11/29 (defective of course), I called the next day to order a warranty replacement and was told the process and that the estimated ship date was less than one week. This was actually stated on my receipt as well. After receiving no information by 12/7 I called to check on my exchanges status only to be told an error was made on my exchange request but they corrected it and it would ship at the latest by Tuesday, 12/11.
Soooo, I call today since still no word and I was told a specialist would research my order and update me directly within 48 hours. Now the clincher, this is what the specialist sent me:
"Hi again D____ ,
I've received a response from the specialist. Due to high demand, replacements for the Nexus 4 are being delayed in shipping out. The current estimate is that they will ship in 3-5 weeks.*I'm sincerely sorry for the inconvenience."
So, how do you like them apples?
Sent from my Nexus 4 using xda premium

Google you SOB. I'm going back to the GNex...damn you LG
Sent from my Nexus 4 using xda app-developers app

I purchased my N4 the first day (US), and received it the week later. I had some SIM card reader issues, eventually got around to activating a new SIM to confirm my issues..still didn't work, so I called Nexus support this Monday night. They filed an RMA. The phone was shipped out Tuesday morning via 2-day air and arrived today. I am shipping my old one back tomorrow.
I hate to say it, but I think you got unlucky (I was very afraid I was going to have to wait weeks as well).

Yeah that'd really unlucky i got my RMA 3 days after I called. But at least u can hold onto the original till the replacement ships
Sent from my Nexus 4 using xda app-developers app

thekooliest said:
I purchased my N4 the first day (US), and received it the week later. I had some SIM card reader issues, eventually got around to activating a new SIM to confirm my issues..still didn't work, so I called Nexus support this Monday night. They filed an RMA. The phone was shipped out Tuesday morning via 2-day air and arrived today. I am shipping my old one back tomorrow.
I hate to say it, but I think you got unlucky (I was very afraid I was going to have to wait weeks as well).
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Click to collapse
When you do the rma, do they charge you for the second until they get the defect back? I really need to send mine in due to the charger port working maybe 50% of the time but can't have another 400$ tied up with Google that long again.
Sent from Nexus 4 - cm10 - faux kernel002 beta003

n82k said:
When you do the rma, do they charge you for the second until they get the defect back? I really need to send mine in due to the charger port working maybe 50% of the time but can't have another 400$ tied up with Google that long again.
Sent from Nexus 4 - cm10 - faux kernel002 beta003
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no, they will not do that. once ups gets it, google is informed.

OP if you check your nexus 4 status it'll say preorder. I got the same issue as you. Still waiting on Google to ship. I called them up asking about the the 21 days to return the defective unit if I don't receive my replacement in time. They said I'll still be charged even if they can't send it out in time. Her name isf Emily ( or Emilia ).

It's because of some idiots doing exchanges for stupid reasons. Know a guy who did one because he has a scratch on the back of the phone
Sent from my Nexus 4 using xda premium

deviusdragger said:
It's because of some idiots doing exchanges for stupid reasons. Know a guy who did one because he has a scratch on the back of the phone
Sent from my Nexus 4 using xda premium
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OK a bit off topic..I ordered a N4 off ebay(unused/factory sealed) and should be here tomorrow.If, heavens forbid, the phone is defective am i still covered by google?/ in that case who do i contact for a warranty exchange??!
Seller doesn't accept returns and says under the product description "if there is any problem with the phone you go deal with google directly"

I called Monday about starting an RMA, was told by the CSR (Katie) that I would receive an email about it. I thought it was strange she didn't ask me to do a survey, and she was pretty much uninterested the entire call. I gave it till today, then decided to phone back in and see if I had indeed been started with an RMA. Shocker, I had not. Morgan, who was quite helpful, started up the RMA right away. I got my email and the cart to order the RMA, etc. If Google thinks they're holding a $349 authorization charge on my card for 3-5 weeks, they're ****ing high.
Let us know if you get any updated info.

NYCguy2020 said:
OK a bit off topic..I ordered a N4 off ebay(unused/factory sealed) and should be here tomorrow.If, heavens forbid, the phone is defective am i still covered by google?/ in that case who do i contact for a warranty exchange??!
Seller doesn't accept returns and says under the product description "if there is any problem with the phone you go deal with google directly"
Click to expand...
Click to collapse
You may get trouble going to Google and they may refer you to LG.
I make it a point to never buy from eBayers that do not accept returns.
Sent from my GT-P5110 using xda premium

uberNoobZA said:
You may get trouble going to Google and they may refer you to LG.
I make it a point to never buy from eBayers that do not accept returns.
Sent from my GT-P5110 using xda premium
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Click to collapse
Indeed! Keep in mind too that the warranty is only for the original buyer and not transferable.
Sent from my Nexus 4 using Tapatalk 2

I ordered an RMA replacement yesterday, just got my shipping confirmation and tracking number today.
Does anyone know if this will be stuck at the same yellow screen for another week, just like usual? Or does it actually ship?

If you're lucky it gets updated the same day, as I've seen. If you're unlucky you may get it tomorrow, or get lost in the abyss. Here's to hoping for you.

efrant said:
From now on, all new threads in the Nexus 4 General section related to shipping, back orders, Google customer service, or ANYTHING else related to ordering/receiving your N4 from the Play Store will be closed without notice. Use the main shipping thread found here, or use one of the existing backorder or country-specific threads.
Thanks for your cooperation.
Click to expand...
Click to collapse
Closed

Netflix promo - Amazon orders

I ordered my Chromecast on launch day from Amazon, and I got the confirmation e-mail at 1:48 PM Pacific Time. I wish I had taken a screenshot when I added it to the cart, as it still listed the Netflix promo.
Anyway the order shipped the same day but no Netflix code. I have a support ticket open with Amazon but they still haven't been able to resolve it. They are not sure whether I qualify.
So I just wanted to check - did anyone who ordered Chromecast from Amazon get the Netflix promo as promised? If you did (or did not), please report here and give the date/time/time zone of your first order confirmation e-mail.

I ordered mine yesterday at 3:48pm CT and didn't get an email with the Netflix code. I remember reading somewhere that we have to wait a few days before we get the email.
Sent from my HTC One X using xda app-developers app

OK post the link here if you can find the source.
I read that Best Buy and Google Play purchases of the Chromecast yielded a promo code upon shipping (or in-store at BB).

I ordered from Amazon, and no code yet. I think if you ordered yesterday, then you are fine. Today, not so much.

I have a support ticket in with amazon, I'll keep you updated with anything I learn

Product page updated
The product page has just been updated with the following text
Netflix Promotion Expired
Please note that the Netflix promotional offer (which was available in limited supply) has now ended. Customers who ordered their Chromecast prior to 5:31 PM PST on 7/24/2013 will receive a Netflix gift code via email within 5 days of their products ship date.
Click to expand...
Click to collapse

cmstlist said:
OK post the link here if you can find the source.
I read that Best Buy and Google Play purchases of the Chromecast yielded a promo code upon shipping (or in-store at BB).
Click to expand...
Click to collapse
I ordered mine for in store pickup at best buy. My order said it would be emailed, I've yet to receive it. Even if I don't get it I honestly don't care that much. It's annoying but oh well.

Amazon now tells me the Netflix codes should come by email one week after shipping.
Sent from my Galaxy Nexus using Tapatalk 4 Beta

I bought my chromecast at best buy earlier today and got my email for Netflix a couple hours later.
Sent from my HTC6435LVW using xda premium

booked said:
I bought my chromecast at best buy earlier today and got my email for Netflix a couple hours later.
Sent from my HTC6435LVW using xda premium
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Click to collapse
Apparently Amazon is the only one to make customers wait for the code. So I guess we'll see next week!
Sent from my Galaxy Nexus using Tapatalk 4 Beta

robbiet480 said:
The product page has just been updated with the following text
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Click to collapse
For some reason they extended the promotion to 25 july.
Netflix Promotion No Longer Available
Please note that the Netflix promotional offer (which was available in limited supply) has now ended. Customers who ordered their Chromecast prior to 5:30 PM PST on July 25, 2013 will receive a Netflix gift code via email within 5 days of their product's ship date.
Click to expand...
Click to collapse
By the way, anyone who bought from amazon received netflix code?

extrem0 said:
For some reason they extended the promotion to 25 july.
By the way, anyone who bought from amazon received netflix code?
Click to expand...
Click to collapse
I literally just got the email from amazon telling me they are sending me a code in the next 5 days. I also ordered the day it was released.

dragonfly1113 said:
I literally just got the email from amazon telling me they are sending me a code in the next 5 days. I also ordered the day it was released.
Click to expand...
Click to collapse
I got the email too: It says:
Dear Amazon.com Customer,
Thank you for your recent Chromecast purchase. Your purchase has qualified you to receive a 3-month Netflix gift code. Your code will be emailed to you 5 days after your Chromecast ships.
Edit: They just sent the code less than 10 minutes after getting the above email!

Code arrived just now 5 min after the notice one
Thank you for your recent Chromecast purchase. Your purchase has qualified you to receive a 3-month Netflix gift code.
Xxxxxxxxxxxxxx (my code was here didnt want to display it lol)
Sent from my SCH-I605 using xda premium

Mine just came through. Finally!

My code came through a few minutes ago! Ordered on release day
Sent from my HTC One XL using xda app-developers app

Bought mine on morning 25th and just received this e-mail also!
Dear Amazon.com Customer,
Thank you for your recent Chromecast purchase. Your purchase has qualified you to receive a 3-month Netflix gift code. Your code will be emailed to you 5 days after your Chromecast ships.
Click to expand...
Click to collapse

Got the email about getting the Netflix code at 1:37pm EST, but no email with the code yet.

Got my code today, about 10 minutes after the first email stating I was going to get a code. Ordered release day from Amazon.

got my code today about 5 minutes after the notification email. Ordered release day around 430-5pm EST.