[Q] SMS backup and HD7 - HD7 Q&A, Help & Troubleshooting

Background:
Hi my HTC hd7 which until now has had no issues and is running on stock just recently went through a phase where it continually rebooted when i charged it. Then when I finally got it to turn on normally, there was a constant clicking sound coming from my speakers. I was also unable to place calls and texts would only send half the time. Since then the phone has refused to charge and when i plug it into a power source the charging light no longer turns on, meaning i can no longer use my phone. I first started talking to my girlfriend when i got the phone and for our 2 year anniversary i was going to create a book out of screenshots of our entire text thread, but apparently ive hit a very formidable roadblock.
Problem:
is there any way to restore my texts from the internal memory? from what ive read, it seems that the internal memory is stored on a microsim inside the phone. is there anyway to retrieve the conversation? Would it be possible to just buy a new HD7 and swap the old microsim onto the new one?
Any help at all would be GREATLY appreciated. Theres so many memories and so much history in our texts i just cant bear to lose it. Thanks!

friedricemaster1 said:
Background:
Hi my HTC hd7 which until now has had no issues and is running on stock just recently went through a phase where it continually rebooted when i charged it. Then when I finally got it to turn on normally, there was a constant clicking sound coming from my speakers. I was also unable to place calls and texts would only send half the time. Since then the phone has refused to charge and when i plug it into a power source the charging light no longer turns on, meaning i can no longer use my phone. I first started talking to my girlfriend when i got the phone and for our 2 year anniversary i was going to create a book out of screenshots of our entire text thread, but apparently ive hit a very formidable roadblock.
Problem:
is there any way to restore my texts from the internal memory? from what ive read, it seems that the internal memory is stored on a microsim inside the phone. is there anyway to retrieve the conversation? Would it be possible to just buy a new HD7 and swap the old microsim onto the new one?
Any help at all would be GREATLY appreciated. Theres so many memories and so much history in our texts i just cant bear to lose it. Thanks!
Click to expand...
Click to collapse
If your HD7 has a custom ROM you can use WP Backup to backup all the personal data and appdata from the phone to a computer and restore it when you flash a new rom, do a hard reset or migrate to a new phone (after you installed a custom rom)...
your only option now is to unlock it(you can find how here on XDA), and then use WP Backup.
Best luck.

I too have a HD7. It's running windows phone 7.10.8779.8 updated just before posting this message.
Anyway, as far as I know, it's not running a custom ROM, so am I able to use WP Backup?
I can't find anything in the market place, unless of course i'm being really stupid and not using the correct search term.
I've searched SMS Backup but get a list of apps that don't appear to be for backing up SMS texts.
Any help would be gratefully appreciated.
Thanks

Install Dynamics v2.0 and you can use WP Backup and SMS Backup, no problem.
And forget any stupid official ROM, they are only useful to create Custom ROMs... LOL!

Ok, what custom Rom do you recommend? I'm a relative newbie, so wouldn't mind a bit of advice

I have the same need. I have the standard/official 7.8 ROM and want to extract all my SMSs to a file (text or Word - including images would be nice, but not essential) by thread/contact before I upgrade to a WP8 handset. Many of these are official business communications, which I want to keep on file.
My understanding is that if the ROM is replaced, then all your data and settings are deleted, so the advice above from faustolg is not very helpful.
Is there a step by step approach please that can be followed to do what we want?

jeff parker said:
My understanding is that if the ROM is replaced, then all your data and settings are deleted, so the advice above from faustolg is not very helpful
Click to expand...
Click to collapse
I think he means that if we install Dynamics v2, that will allow us to use SMS Backup. I believe his comment about custom ROMs is just his opinion on ROMs.
I could be wrong. Perhaps he'd be kind enough to clarify the matter.

Aaah yes, Dynamics 2 is a ROM, so not the answer I was hoping for.
Anyone recommend a way to back up my SMS data? I DON'T have a custom ROM installed.

Can anyone help? How do I back up my phone texts?
I don't have a custom ROM installed, just the standard HTC factory rubbish....and i'm starting to hate HTC...how can they agree to make the hardware for a crap OS?

Related

Newbie HTC Tytn II owner query...help greatly appreciated

Hey everyone. I have had my Tytn2 for about 6 months now and am generally displeased with the speed of its operation. As it is my first Windows Mobile phone(v6.1) I hoped that it could supersede my older non smartphones but i am now currently doubting my investment. The idea of system optimisation and sub standard/non existant drivers has recentely come to my attention by surfing the internet trying to find the reasoning behind its sluggish operation. As i am not up to date with many technical terms used on this website and the reasonings behind the slowness of it i am making my post fairly general. I have reaslised though that there are things out there that can boost its speed and operation and make it an overall better phone.
If anyone has some favourite, worthwhile or must have tweaks i can do to my phone it would be much appreciated if you could fill me in, send me a link or generally point me in the right direction.
Cheers for your help in advance and thanks to the people out there who are working on these such things
Put a ROM on it that isn't loaded down with ATT bloatware, and HTC's slowness. You'll need to install a HardSPL on your device, SuperCID unlock your device, flash a radio, and choose a ROM to install on your device.
Flashing Your First ROM
Kaiser SIM/CID Unlocking Thread
HardSPL Thread
The Ultimate Radio Thread
Kaiser ROM Development Forum
thankyou for your post. Excuse my ignnorance but what does a ROM actually do to the phone? I have no issues with doing so, i just really dont undertand what it does/the reasoning behind it. And also a radio? i have searched threads but there is so much about installing them etc but not many explinations on their workings. cheers k-semler
ok.. i have been looking around some more and found some more answers to my questions...so it basically boosts the performance? so once this is done what can i load onto my phone to make this all worthwhile?And also once this is done does is load as per normal, just faster? Or does the phone have a whole new layout etc. that the creator made?
cheers
afaseth said:
thankyou for your post. Excuse my ignnorance but what does a ROM actually do to the phone? I have no issues with doing so, i just really dont undertand what it does/the reasoning behind it. And also a radio? i have searched threads but there is so much about installing them etc but not many explinations on their workings. cheers k-semler
Click to expand...
Click to collapse
The ROM is equivilant to the OS on a desktop computer, the radio allows communication via cellular, wi-fi, and GPS communications. The HardSPL is equivilant to the MBR on a desktop computer, and the Super CID is equivilant to the BIOS on a computer. (A locked CID will only allow you to install signed ROM's from either your telephone service provider, or HTC, while after a SuperCID unlock, you will be able to flash any ROM you so desire.)
afaseth said:
ok.. i have been looking around some more and found some more answers to my questions...so it basically boosts the performance? so once this is done what can i load onto my phone to make this all worthwhile?And also once this is done does is load as per normal, just faster? Or does the phone have a whole new layout etc. that the creator made?
cheers
Click to expand...
Click to collapse
The easiest way to describe it is if you went and bought a name brand computer, when you initially set up the OS, (or use the recovery discs that came with the computer), it will install the OS along with a ton of bloatware, half-functional trial ware, and other unwanted software. However, if you were to boot off of a Windows retail disc, you would have the same operating system, but without all the unnecessary software that the retailer included as an added "bonus". So yes, the computer will operate faster due to not being loaded down by unnessecary software.
Yes, once a new ROM is flashed to your phone, and it was a successful flash, it will boot up as normal, and go through the customization process. After the customization process, it will soft-reset the device, and your phone will boot as normal. It will be as fresh as it would be had it come out of the box that way. Yes, this means that you will lose your contacts list, emails, and everything else you have stored on the phone's main memory. (just like you would lose everything on your HDD if you wiped out your OS and installed it again).
To back up your contacts, simply copy the file PIM.VOL from the root of your device to a microSD card, or your desktop. After you have flashed the phone, rename the new PIM.VOL on the root of the device to PIM.OLD, and copy over your archived PIM.VOL to your phone. Soft reset your device, and boot it up like normal. After the phone restarts, verify you have your contacts list restored, and then delete the file PIM.OLD from your device. The same goes for any other data you may wish to preserve. Copy it off to an SD card, or your desktop computer. After you have flashed your phone, simply copy back all data you have archived. You will obviously need to re-install any applications you wish to have on your phone.
With a customized ROM, you can get anything from a bare-minimum install, (just the OS and nothing more), to a completely new layout with TouchFlo3D, Manala 2D, HTC Home, etc. Look at the ROM development forum, decide what you want your phone to do, and go with it. There are also betas for Windows Mobile 6.5 if you wish to try it, as well as ROM's with PIE 8.5, Opera, and virtually any combination you could possibly want to customize the layout of your phone. The phone will be as a completely different device if that is what you so desire. As far as customisation programs, look into Advanced Configurator 3.3 or Kaiser Tweak. You can also install a registry editor and do the edits manually if you so desire.
thanks for that, that simplifies it somewhat. Should i be attempting to do this to my phone in fear of a major screwup if i lack in depth undertanding of what i am actually doing? i can download the files and follow steps and probably get it right but if something goes wrong i will have not a clue of how to fix it or what i did wrong. Thats my only fear.... what your thoughts?
also can you recommend any decent ROMs for a first timer/do you know anyone i can ask?
RE: Fears
Yeah, first time flashing is pretty scary. Believe me, I know all too well how nerve wracking flashing ROMs can be the first couple of times. Just make sure you follow the directions to a "T" and you should be fine. =]
But, if by some freak accident or some screw-up on your part...there ARE a few fixes depending on what broke. There are various threads in the ROM area on this particular thing.
With that being said, just follow the flashing instructions, make sure you backup your PIM, and then pick yourself a good ROM! =]
For first-timers I'd go with either a standard 6.0-6.1 ROM or something by Dutty or L26. It's been so long and so many flashes since my first that I've honestly forgotten which one I started w/ but Dutty & L26 both make wonderful ROMs and I've had various builds by both.
Best of luck!
i am with 3 mobile: does this influence which ROM i chose. Or is this dealt with during the unlocking phase?
That is dealt with during the unlocking step. After you unlock your device, it will not matter who your carrier is. You could insert a SIM from Hong Kong if you wanted to.

ActiveSync Problems (Change in Server wipes out my Data) - Please help

Over the past two weeks, I have been encountering a problem with my ActiveSync software.
An error message has been appearing "There has been a change made in your server that requires you to re-synchronize all items on your device. All changes made since your last successful sync will be lost. Do you wish to continue?"
Obviously, the answer is no. However, in more than one occasion, I have accidentally pressed YES. This resulted in wiping out my contacts, my appointments (Calendar) and my tasks. My messages were fortunately left intact.
A couple of days ago, I had the good fortune - a possible glitch - that suddenly detected my old sync profile and thus was able to restore my deleted contacts and appointments.
Anyways, I wish to get rid of this error lest it wipes out my information again.
I am using L26's Diamond Rom on an HTC Tytn II. (Available in the Kaiser Rom Development Forum). [The rom uses WM 6.1.]
I was already wary of flashing a rom when I first bought my phone
but I am even more wary that my phone might have become unstable - which is still possible even if I have been using the rom for over 8 months now.
If anyone can help me out, I would really appreciate it.
Oh yeah, I have yet to use Sprite Back-up and funambol.
I think given my near brush with complete data loss, I need to take this precautions.
Would really appreciate some answers from other users. Thanks in advance.

O2 XDA Stellar: Booting problem following Windows Live install

Hi guys, need your help.
Short version:
i own the XDA Stellar, running vanilla WM6.0. tried to install Windows Live but had to soft reset before it ended. now stuck at the green boot screen.
what besides hard reseting can i do? i don't mind breaking the device if i have to, but i want my data back. particularly my text messages. everything else that i need is backed up.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
what i've tried:
- soft reseting a number of times
- remove SD card
- removing sim card
- removing Battery for a couple of minutes before putting it back in
- connecting USB cable. "nothing pops-up on computer"
- SMSing it. "it rings"
- pressing all buttons on surface of device.
no success
thanks for any help
Long version:
i own the XDA Stellar, running vanilla 6.0. today i downloaded Windows Live for windows mobile to update the one i already had on my device. while it was installing before it reached the end, i got a pop-up telling me that i was running out of space. and it just stayed like that, progress bar wouldn't move. so i went to the device deleted a couple of pictures and tried to cut/paste the voice notes from device to storage card. it refused to allow it. so i decided to soft reset.
when i did soft reset, it got to the green boot screen and is stuck there.
after along wait, i get a white screen telling me the device can't boot because i might have "turned off the device incorrectly" or installed an insecure software and that my only option is to hard reset and lose everything.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
Thanks
And no mention of a Hard-Reset?
are you saying that there is absolutely no way to read the memory on the phone beside doing it when the WinMobile OS is running right?
that sounds like a completely stupid design. its like having windows without a start disk that gives you access to a command prompt.
having to lose all your data over some OS data corruption is ridiculous
i would really appreciate it if anyone knows a way, even an expensive one.
i just had text messages from someone dear to me that passed away that i'd rather not lose.
thank you
Some other things to try
Yes you can check whether the sms messages are stored on the sim card (by putting it in another phone/using a sim card reader). On my TyTN II, the SMS Messages are stored there and it's only emails that use phone or memory card memory. You could also try removing the Sim before booting (one thing not on your 'tried' list but if all this fails, the only other thing I can think of short of a hard reset, is contacting Microsoft about their Windows Live software. There's a website for support of these products and Microsoft staff will actually get back to you (I had need to contact them over a bug in the email portion of their software some time ago). Best wishes
seeing as i have over 2000+ messages in there, i don't think the sim card could actually help me in this case.
but thanks anyway
i still can't believe they made a phone with a memory that could only be accessed through the OS
VeraMedix said:
i still can't believe they made a phone with a memory that could only be accessed through the OS
Click to expand...
Click to collapse
Including any additional way of accessing it uses up more storage memory for the relevant program and on a mobile device (unlike a desktop PC), that's very valuable space. Maybe some of your sms messages (the most important ones) may be on the sim - you have little to loose by checking. What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....
Flying Kiwi said:
What about trying to boot it without the sim card in or contacting Microsoft as I mentioned? Not all your options have run out yet but you seem to write as if they are....
Click to expand...
Click to collapse
@Flying Kiwi
thanks for replying. i actually did try to boot it without the sim card after you suggested it. it didn't work.
and with regards to contacting Microsoft, i'll give that a go but i doubt they'll be able to help if people here can't. as we all know, XDA Developers kick ass.
with regards to checking the sim for the messages, i don't have a spare phone to try it on just now, and if i remember correctly, sim cards don't usually hold more then 15 text, though i might be wrong.
the thing is, the fact that my phone still rings when it receives a messages, kinda makes me think the OS is partially loading. i was hoping someone could suggest a way for me to force enough of it on to reach my files..
am starting to lose hope.. *sigh*
am really thankful to the people who have replied so far.
P.S. oh yeah, Flying Kiwi, could you give me a link to the WM6 support page that where people actually reply to you since i can't find any support besides that to MSDN account holders, either that or paying £200 for one single phone call that last upto 8 hours at which point it could just end up with them just telling me to hard reset. thanks
can anyone help me out here? anyone with a link or an email address i can get support from Microsoft for WM6?
i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.
Themse said:
i have a similar problem, is there anyway to get data from phone if the OS is corrupt and the system is stuck at the green bootup screen?
please say yes.
Click to expand...
Click to collapse
If you activesync before this happened yes you can get some info.

Problem with HTC Touch Diamond

--------------------------------------------------------------------------------
I have a HTC Diamond from Sprint that I got back in Feb. '09. I have it about a year now. My problems have always been constant pause/freeze during texting. It lasts about 10-15 seconds. I've tried updating it nothing has ever worked. Also Windows Update has never worked. It just says cannot connect to server, make sure date and time are correct. Over the last month or so people have told me they are not receiving my texts. Before I didn't have any real problems. I did just do the hotfix for the sms that came out on Jan. 14th, 2010. That may help not sure though.
*update - It seems the sms update has helped but people still don't always get my texts. I think it's either my phone or the cell tower. I've talked to Sprint before and they have said they only have one tower in my area and that it's not at 100% or at least not as good as it should be.
ROM ver. 2.00.651.7
Radio ver. 1.11.00F
Model: DIAM500
Have you tried using an app like ClearTemp or MemMaid that clears out temporary and junk files?
You should if you haven't. Also, I recommend a ram reclaimer like CleanRam. Helps to keep things running smoothly.
No I haven't tried those. Im not big into downloading to my phone. Do I just google the apps then dl them to my phone an install? anything special I need to do or know?
texasrattler said:
No I haven't tried those. Im not big into downloading to my phone. Do I just google the apps then dl them to my phone an install? anything special I need to do or know?
Click to expand...
Click to collapse
You can download the .cab files directly to your device or download them from a pc and then move them to your device through a sync connection and just place them in your device memory.
Then just navigate to the cab file using file explorer and click on the file to install. I suggest you install them to device memory if you have the space.
You can get CleanRam and ClearTemp and many other useful free apps at www.pocketpcfreeware.mobi
Good Luck!
I tried those apps but they didn't do much. I saved about 6-7 MBs but that's it. I still get the pause/freeze when texting and still have problems with people receiving my texts. My texts either don't show up or they get them late. I guess it's just Sprint in my area. I'll have to try and call them and see what can be done.
Thanks.
texasrattler said:
I tried those apps but they didn't do much. I saved about 6-7 MBs but that's it. I still get the pause/freeze when texting and still have problems with people receiving my texts. My texts either don't show up or they get them late. I guess it's just Sprint in my area. I'll have to try and call them and see what can be done.
Thanks.
Click to expand...
Click to collapse
I suggest you do a backup using some sort of backup utility and then hard reset/clear storage. That should help if that is an option for you.
Also, if you have messaging set to check for email frequently that can cause slow downs from time to time when you have another app open. Set it to not check automatically and just check it yourself using send/receive. Or set it to check once or twice a day automatically.
I've done several hard resets, majority of them last summer. That's how I am on raido 2.00 instead of radio 1.80 which I beleieve is the official version. I was having these problems even on the official roms that's why I even decided to update.
I don't use the e-mail on my phone. I just use the testing part.
Have you tried doing any registry tweaks/hacks to increase performance? I definitely recommend doing some because they can make a huge difference. Check the Diamond Tweaks Thread in the Stickies.
mr.horndoctor said:
Have you tried doing any registry tweaks/hacks to increase performance? I definitely recommend doing some because they can make a huge difference. Check the Diamond Tweaks Thread in the Stickies.
Click to expand...
Click to collapse
No I haven't tried any tweaks or hacks. My performance besides the signal/bars and the pause is good. I only use about 40% or less. I hardly ever go above 45%.
htc Touch Diamond Buzzes
hi can anyone help
my htc Touch Diamond dose not work it use to light up but very dim now i have no display and no light.
when you turn it on it buzzes and that is it.
CAN ANYONE HELP ME PLAESE?

Flashing my TP2 to remove Telstraisation

Hey guys this is just quick.
I can't find any other way to remove everything Telstra on my TP2 other than "flashing" the "ROM". Having no idea what that means could anyone please link me to where I could find how to do this and how to "back up" my phone if it stuffs up.
Regards,
matez6-thenoob[slayer]
To de-telstraise or basically to make your phone not suck follow the energy roms thread for flashing your rom and read the flashing for noobs thread to see how its done.
As for backing up its not as easy as it sounds, I havent found an easy way so save your contacts to your sim or better still sync it with outlook on your PC. You WILL loose your SMS messages, emails can be saved using outlook to sync.
You WILL need to Hard SPL see the thread in this forum for how to do that - DO use your original USB cable, you WILL need to run the enableapinew.cab fiel on your handset, send it via the sync cable and launch it on your handset first.
In order, back up your ****, transfer enablerapinew.cab to handset run it, sync your handset and run the hardSPL tool then flash with what ever rom your decide to use, energy roms seem to work best with our telstra model.
Once its falshed you need to go to the phone settings and tell it to setup for telstra it will then handle the GSM settings and Data settings to get you back online. hit the icon that look slike a red antenae at top choose the menu at the very bottom and then phone setting from the popup menu, choose telstra.
Doing this removes allt he Telstra BS from your phone, no more going to telstra landing page for web, no more going to sensis for search, the phone runs WAY faster, like noticeable, when using bluetooth headsets the handset responds faster at the end of the call too - like you can hang up and answer the next call the handset doenst sit idle for 30 seconds with it ending on the sense screen with the clock rolling over extremely slowly, it just works.
So this and you will wonder why the phone doesnt ship this way to start with.
just reading over this: it would've been uber useful had've you given me this information a month ago, I looked deeply into it, and it's great yeah, I used NRGz energy rom and it's magic. Thanks for the help though
I understand where your coming from - I was looking for something completley different and found your post which had no reply so I had to post something even if you already got there hopefully it helps others to remove the shackles of Telstraisation.
Did you find a speed increase too?
Oh, well thanks.
Yeah the speed increase was amazing. Still a few lagg spikes every so often but nothing I can't live with.
m4dd0g1975 said:
To de-telstraise or basically to make your phone not suck follow the energy roms thread for flashing your rom and read the flashing for noobs thread to see how its done.
As for backing up its not as easy as it sounds, I havent found an easy way so save your contacts to your sim or better still sync it with outlook on your PC. You WILL loose your SMS messages, emails can be saved using outlook to sync.
You WILL need to Hard SPL see the thread in this forum for how to do that - DO use your original USB cable, you WILL need to run the enableapinew.cab fiel on your handset, send it via the sync cable and launch it on your handset first.
In order, back up your ****, transfer enablerapinew.cab to handset run it, sync your handset and run the hardSPL tool then flash with what ever rom your decide to use, energy roms seem to work best with our telstra model.
Once its falshed you need to go to the phone settings and tell it to setup for telstra it will then handle the GSM settings and Data settings to get you back online. hit the icon that look slike a red antenae at top choose the menu at the very bottom and then phone setting from the popup menu, choose telstra.
Doing this removes allt he Telstra BS from your phone, no more going to telstra landing page for web, no more going to sensis for search, the phone runs WAY faster, like noticeable, when using bluetooth headsets the handset responds faster at the end of the call too - like you can hang up and answer the next call the handset doenst sit idle for 30 seconds with it ending on the sense screen with the clock rolling over extremely slowly, it just works.
So this and you will wonder why the phone doesnt ship this way to start with.
Click to expand...
Click to collapse
Just so you guys know, Microsoft MyPhone comes with the stock ROMs and backs up all of your stuff. It doesn't back up mail, but it covers contacts, SMS, pictures, documents, music, calender, video, tasks, and browser favorites. It will also sync your SD card contents if you want. The only thing you really loose is your settings information and whatever applications you have installed to the internal memory. All the apps on the SD card remain in tact, however.
You got your answe
But, now development, closed.

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